Research Quotes & DFT Matrix
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Transcript QuotesDoingFeelingThinking
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I prefer to perhaps plan one thing for the day, then make spur of the moment choices on food or drinks in betweenI plan one thing for the day, then make spur of the moment choices on food or drinks in between
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Helps to keep me organised, plans my days better, saves time looking around for things, and gives me a clear idea of where I want to go. Also have the option of going off the beaten path to find interesting things.I feel that it helps to keep me organised and saves time during the trip.
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I find that planning my days (leaving a few open!) gets me out and about, especially in a new locale. I like to have at least a few activities planned that take me out of my comfort zone so that I can experience more.I feel that planning my days gets me out and about, especially in a new localeI think that having a few activities planned takes me out of my comfort zone so I can experience more.
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Sometimes, it's nice to have a plan in order to get the most of my travel experience. Other times, I just want to unwind, chill, and go with the flow.I feel that sometimes it is nice to unwind and go with the flow during the trip.I think that it is nice to have a plan in order to get the best out of my travel experience.
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It's good to have places planned to go, and for specifics such as theater tickets, but I also want to be able to choose where to eat and shop on the day of.I feel that flexibility in choosing where to eat and shop on the day is good.
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I usually set a few targets (events or sights) I can't miss, plus a B list for if I have energy, and let the rest of the trip grow around that. A day of nothing but meandering around stopping at cafés and taking photos can be good too.I set a few targets I can't miss, plus a B-list for if I have energy.I think a day of relaxation and exploration can be good too.
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I like to discover things in the moment, too.I feel I enjoy discovering things in the moment.
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It's hard to judge the times of some activities so sometimes it works in our favour and sometimes it doesn't.I feel that it is difficult to know exactly how long some activities can last for.
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Having a plan makes it easier to keep the holiday organised and make sure that you get the chance to see all that you would like to see, however it can be good to have a couple of days during the holiday that arent planned out to allow you to just explore & maybe find some things that arent in the guide books etcI think that having a couple of days that aren't planned out can be good, too.
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We make specific plans for one or two days, but make sure to have down days that are flexible as well. That way, we get to do the most important things, but are also able to have downtime or do something extra that we might not have planned. We also travel with small children, so that is a factor.I plan for one or two days, but ensure I have down days that are flexible.
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Ensures I get to see everything I want toI think it helps me see everything I want to.
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I like to have some idea of what I'm doing, but I don't like things to be too rigid.I think it is nice to have some idea of what to do, but not to be too rigid.
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I feel best about trips where I have a set of things I want to accomplish in my time frame, and then let things happen without planning down to the minuteI feel best about trips where I have a set of things I want to accomplish in my time frame, and then let things happen without planning down to the minute
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I like to plan half the day, one major activity per day then play it by ear.I plan half the day - one major activity - then leave the rest of the time free.
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I research when I get there. Seek out local guides, tours etc. I don't like to plan in advance because I would rather see the place first and then decide what to doI research when I arrive at my destination - seek out local guides, tours etc.
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We usually do what we feel like doing. For instance, if it's raining, we might go for a drive for sight seeing.I usually do what I feel like doing.
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Usually I’ll choose a day, and then I’ll try to find some kind of method of getting there, whether it’s by train or plane. And then based on those rates, that’s when I’ll actually plan the rest around it.I choose a day, then try to find some method of travelling there, then plan based on the rates.
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Well, I’d want to see if where I’m going actually has something that I like, because I want to enjoy myself. So I usually look for something that has somewhere where I can hike, or something that has a fairly good attraction to it, so I can actually go and see it.I see if where I'm travelling to has something that I like, as I want to enjoy myself.
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I use the internet, pretty much look at Google. Or sometimes, the best thing I can do is talk to people, and they’ll tell me if they’ve stayed in the area. For example, this one time I was planning a trip to California, and I had some customers that came in where I was working, and they were actually staying in the same area I was, so they were giving me all these recommendations. I like it when it’s a face-to-face kind of thing, because they’re not going to lie to me.I feel that face-to-face recommendations are more trustworthy.
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I have a lot of friends that will suggest places, and nine times out of ten I’ll totally do those things they suggest, depending on who I’m with or what my energy levels are at.I feel that my friends more often than not will suggest things I will enjoy seeing.
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But most of the time, I mainly like looking around by myself, and try to find out what’s interesting.I like looking around by myself, to try and find what's interesting to me.
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I get an idea of what it is I want to do during the time I’m there, then I’ll sort of plan my day around what I could possibly get done on that day. So I do have an agenda, but it’s very loose, and it’s pretty much “as it happens”. It’s way better to kind of go with something than it is to be rushing around trying to be like, “oh we have to be here at this time”.I plan my day based on what I can possibly get done that day.I think that it is better to go with something flexible than it is to be rushing around trying to meet set timeframes.
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I find that my trip is way more enjoyable if I kind of go with things, if I have a general idea of what it is I want to do, but with the flexibility of not having to things on this day, if there’s an opportunity to do it tomorrow, or if something else comes up, because you never know when something else comes up.I feel that my trips are more enjoyable if I have a loose agenda with some flexiblity to not do things on some days if desired.
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The sites that I like are the ones that have a lot of integration for sharing stuff, and I really like that. So you can go to one site, and you can do everything from one site. Or you go to one place for a quote, and you can get a quote from several different providers at once, which kind of saves you time. I like the fact that everything’s built together.I think that sites that integrate sharing of information are really useful.
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The only thing I don’t like about it is when the person who’s renting it out lies - my friends were renting out this AirBnB, and they were disturbed by the landlord so many times.I think it is important that travel resources provide trustworthy services.
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The very first thing I would do, is book a hotel room. Usually I go to a convention, so they have convention rates, so I would check there first, but if not, then I would go search hotels in the area. For example when I went to Stunfest last year, I asked you for that location you went to last year.I book my hotels first, either by checking available special rates, or whatever's affordable in the area.
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When I’m there, I guess my first priority is just to get everything settled into my room, like my baggage. Chill out for a bit obviously. And then, after that, I would get whatever I need for the weekend, for example if I’m going to a convention I would get my badges, if I was in an area I would get maps for places to visit, stuff like that. After that, it’s just whatever happening.I acquire whatever I need for my trip -such as maps, guides etc - when I'm at my destination.
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If I was going to say Cape Cod, then yeah, I would plan stuff out, for example this day I would go fishing, next day I’d go to Province Town, this day I’m going to go hang out around here.I plan my daily activities based on one activity I want to do or one location I want to see that day.
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So last summer, I had a girl come to visit me at Cape Cod, and I guess it’s a little different when you have someone visiting you, because that means you have to plan stuff out, so they don’t get bored. So what I had to do was basically look and see what attractions there are in Cape Cod.I feel that you have to plan things out when you're with other people, so they don't get bored.
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I guess it could be organised a little bit better. For example, there are places that are on opposite sides of the area you’re in, and it can be really jarring if the information is on the same page. If it was organised for example, “this is on this part of the Cape” and “this section is on this part of the Cape”, it would be really helpful, as you could say, “okay, I’m going to be in this area, so let’s do all of these things.I think that tourist guide booklets could be better organised to help you find the information easier.
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Yeah. I would definitely say so if the resources were better, and I feel that if I planned them way better I feel like I could get a lot more out of the trip, instead of just chilling out and thinking, “should I do this today?”.I feel that if I planned my holidays better, I could get a lot more out of the trip.
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I find out the dates I want to go; I look at the availabilities of hotels, hostels, inns, that kind of thing; then look at various websites, try and work out what would be the cheapest and most efficient way of getting there. Booking early for trains, if I can get a direct one, that kind of thing.I find out the dates I want to travel, first, then look at availability for travel and accommodation next.
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Just scouting out the local area, and getting our bearings, which is usually the first thing. Get there, have a little explore, find out where everything is.I like to explore the local area when I arrive, to get my bearings first.
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Well, with Expedia and Trainline, it’s ease of use. It’s quite easy, as they bring up dates I want to go on on the calendar, like “I want to go on this day at this time” - it sorts it all out for you.I feel it is easy to organise travel by bring up a calendar, inputting desired dates, and seeing what results are available.
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Sometimes they’re a bit inflexible, with the way they have contacts for certain providers of services, for example - they’ll only bring up trains and flights from certain providers, for example - so they don’t give you all of the information, I feel.I feel that some services can be inflexible in that they only provide results from a selection of recommended providers.
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Then it’s usually a case of deciding on how long I want to stay at the location, and that’s often based on how much I think there is to do - if I’m in London, I would usually stay a little bit longer than I would do in Wales or somewhere else, because there’s a bit more active sightseeing and social things to be done.I decide how long I want to stay at the location, based on what there is to do there.
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We’ll usually figure out a good list of how to spread out the different sights we want to see over the number of days that we’re there, so we get a good chance to see everything, and not be rushed at getting from place to place.I work out a list of sights to spread out across the holiday duration, so I get a good chance to see everything I want.
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We do like occasionally leave a couple of days as free days so you can go and have a wander around, and see what you can find. Oftentimes it’s things that aren’t in guidebooks, like the little hidden gems.I feel that leaving a couple of days free is good to see things that aren't in guidebooks, like the little hidden gems.
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We normally have a thing of not sticking around touristy areas - if you’re going to go for meals, we tend to go where the locals go, as you know the food is going to be good because local people will eat there all the time, you’re not going to be overcharged because it’s where the residents of the city live, and you’ll probably get a truer sense of what it’s like to eat the cuisine. It’s not like “putting on the show” for the tourists.I think that places that aren't listed in popular guide books can be enjoyable, as it allows you to sample the local culture unfiltered.
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We’ll look at reviews from people that have visited the sites or visited at the hotels, as they’re often a good way to judge whether the hotel is worth its money, for example. And some of it is just word-of-mouth, again - like with the reviews, it’s just knowing from people that have been there before, of people that live there that you might know, they’ll be able to let you know what’s good, what’s not, and what areas to avoid, what areas to definitely go and have a look at.I feel that word-of-mouth opinions from people who have been there before is useful as they can let you know what's good, what's not, and what to avoid etc.
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I think it does - as I said earlier, I tend to have a good plan, so if I do a little bit of research into what’s around the city or in the country or in nearly locations to where were going to be staying, then it helps to plan out how we’ll spend our time.I think a good plan helps you plan out how you'll spend your time.
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It just helps to keep a steady flow, and a little bit of regimentation to the holiday - a sense of order, while still allowing some time to take it all in and enjoy it. It just helps to keep a steady flow, and a little bit of regimentation to the holiday - a sense of order, while still allowing some time to take it all in and enjoy it. There’s no set times like, “we have to leave here at this point”, it more like “we want to see this, and we want to see this”.I think it help to keep a steady flow, ad a little bit of regimentation to the holiday, while still allowing some time to take it all in and enjoy it.
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Sometimes it can be a bit laborious, going around so many different outlets for information. Sometimes it can be a bit time-consuming going to all the different websites, going to get all the books, going to all of the hotel review websites.I feel that sifting through all of the different outlets of information can be laborious and time-consuming.
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But it’s worthwhile doing, it’s just if there was a way to have access to the information more simply, instead of having everything [spread out].I think it'd be more worthwhile if there was a way to access the information more simply, instead of being spread out.
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The books are usually very good, but I don’t know if they’re actually available online as I haven’t looked, and I don’t know if there’s an online resource similar to them. But again, it’s mainly just time-consuming, sometimes, if you’re working full-time, you don’t have necessarily enough time to put that full amount of time into researching.I feel that if you're working full-time, you don't necessarily have enough time to invest into searching for information.
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Well, at the start, there’s no natural plan, usually it’s just an idea that’ll pop into my head of where I want to go and what I want to do.I start my holiday planning with an idea of where I want to go and what I want to do.
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My holidays are usually at the same time of the year, because we have to book our holidays at work a year and half in advance - this week I’m having to book my holidays for the end of 2017 - with the department I’m in, a lot of people have families, so everyone’s fighting over school holidays.I feel that it can be difficult to plan holidays if there are other factors influencing holiday dates.
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It’s just what do I want to do, what do I want to get out of life, where do I want to take my family. What places do I want to take off the bucket list, almost.I think it's a case of what do I want to do, what do I want out of life etc.
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For Salou, I did do a lot of research on things to do there, so I would see how much money it’s going to cost, things we can do, things like that. It was a case of “yeah, we’ll do a day at a water park, we’ll do a day going to Barcelona, we’ll do a day on the catamaran”, but there was no formal plan saying “we’ll do this on Monday, we’ll do this on Tuesday, we’ll do this on Wednesday”. It was more like a list of things to do, and then we’ll spread it over the course of the holiday.I build a list of things to do based on how much it is going to cost, then spread it over the course of the holiday.
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With TripAdvisor, I tend to read the bad reviews - if you’re reading the good reviews, it’s just blowing smoke up someone’s rear end, isn’t it? [laughs] Bad reviews gives you an idea of what possibly could go wrong, why it could be bad. Some people’s idea of a 1* rating because it was too noisy could be my idea of a 5* rating, because I like noise.I think the bad reviews give you an idea of what could go wrong, and why it could be bad.
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If someone says a hotel is great, then yeah, it’s a great hotel, but unless it’s got something specific that’s outstanding, then I don’t really want to know why it’s great, I want to know why it might not be. The one with the least bad marks wins.I feel that knowing if something isn't great is a better indicator than if something is great. The less bad marks wins, essentially.
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Then I’d look at the bad points and say, “out of these ten I’m left with now, they all have roughly the same facilities, they’re all roughly the same distance from the beach or the restaurants or whatever, what’s going to stand out between them?”. How am I going to pick between them? Well I look at the bad reviews, [because] if I look at the good reviews, they’re all going to be the same. The bad ones are going to be the difference-maker. There’s a couple that had really, really bad reviews on them, and I was like, “that really doesn’t sound that good”. That’s just mainly on TripAdvisor.I think that bad reviews can be a great way to differentiate between services that are similar in price, facilities available etc.
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If I use Salou as an example, there was a list of half a dozen things I wanted to do, and when I got there, with it being a family package holiday with Thompson’s, they have set days [for activities], as they have a discount on certain days to do certain things. So once I put those day excursions in, I then look at what days I have left and what I want to do, and then I’m pretty much saying on day one, I’m doing a camper van; on day two I’m doing this; on day three I’m doing that.I look at what days have set excursions planned, and then plan the rest of the holiday based on what I want to do.
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I won’t plan the day down into infinite detail, of course. When you have your money in your back pocket on the first day, you go and see your rep that morning, and you have your list of activities, you say, “right, there’s the money, there’s the activities”, and it’s all done and paid for, so you know what you’re doing, and you’re more relaxed for the rest of it.I feel that you're more relaxed on holiday once you've got all of the initial costs out of the way (eg paying for excusions with the reps).
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When it wasn’t planned, it is relaxing because we then don’t think you might miss out on stuff. When it is planned, if things go wrong… for example, the trip to Barcelona, the coach didn’t turn up, it turned up an hour late, and I’m sitting there thinking, “where’s the bus? Where’s the bus? What happens if we’re late? What are we going to do?” and it totally threw me off-kilter as I was stressed, because the plan had gone.I feel that if you have a plan and things go wrong, it can add to the stress, whereas if you're flexible from the start, you can be more relaxed with how things pan out.
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So planning can be relaxing because it’s stress-free if you know what you’re doing, but if the plan goes off-kilter, it can be more stressful. So it does have its stressful points if it doesn’t go according to plan, I would say.I feel that planning can be stress-free if you know what you're doing, but if it goes off-plan, then it can be more stressful.
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I think a lot of the advice I got from Thompson’s was essentially a requirement list of what you need. That was all quite good for planning, I found, because they send you a little tick sheet. Most of it wasn’t appropriate, because you don’t look at every single thing, but I did find it really, really useful, because that way, I knew I wouldn’t forget anything.I think that a requirement list can be good for planning, as long as you know what parts of the list are necessary and what can be safely ignored.
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