U1-N03: I have to juggle between ad-ons just to navigate one website

U1-N04: I have trouble using mouse over and hover menus.

U1-N05: I have my web browsers magnified to 175%. My computer is scaled at 175% so to use mouse overlays I have to zoom out and then have trouble because nothing lines up. A lot of sites forget to render in browser zoom

U1-N06: I am unable to read a website when I have it magnified because the text becomes stacked

U1-N07: I have to zoom out and put my face to screen to see an image when it cannot be scaled

U1-N08: "I can't think of any website that does multimedia really well for visual impaired"

U1-N09" I use a browser extention to get alt text of images"

U1-N10: I find Google search results easy to navigate because I can jumping between search result headings

U1-N11: I like when descriptinve audio (describing the scene of a video) is baked into multimedia/any prerecorded videos

U1-N12: I enjoy watching videos that include descriptive text displayed on the screen and said out loud

U1-N13: I think cooking shows are a great example for how to describe what someone is doing without having to watch

U1-N14: I do not like Facebook's autocaptioning. but it does not do it well.

U1-N15: I use five different ad-ons when using Firefox because one may not always work with a website.

U1-N16: I like using Chrome because it has high contrast

U1-N17: I have trouble reading Chrome's toggle button.

U1-N18: I have to zoom out of my 175% magnification in order to use mouse overlays.

U1-N19: I have noticed a lot of sites forget to render in browser zoom

U1-N20: Scaling an image is important to me

U1-N21: I find that human intervention is needed to correct Facebook's image descriptions.

U2-N05: I had to press the down arrow on a long table just to get to the end of the page, there was no way to skip navigation, had to go all the way through it and that wasted my time

U2-N06: I investigate the page with my screen reader first - Keyboard related - will labels be read when tabbing it vs keying it, vs hitting h to scan

U2-N07: I check for landmarks with screen reader to get a sense of the page structure

U2-N08: I check to see if structure of the web page provided make any logical sense

U2-N09: WCAG guidelines help you understand standards, why its important, and who it helps

U2-N10: I get frustrated that there is no structure for a majority of website and no ARIA labels or tags, so I cant navigate the web page.

U2-N11: I do not use accessibility addon widgets or overlays because they mess up the screenreader and often make things worse.

U2-N12: Accessibility addons mess with code and make it even harder to read it

U2-N13: In my opinion, accessibility addons are primarily for sighted users

U2-N14: I want to move from section to section in ways that feel intuitive, it is helpful to move from comment to comment and post to post

U2-N15: I need built in ways to skim content and skip, these are invaluable to screen readers

U2-N16: Anything not mouse dependent(that you can do with a keyboard) is great because it also helps users with motor disabilities as well

U2-N17: I cant perceive information on the web page when i am zoomed in because text-over-text cannot be read out loud at all

U2-N18: I had an overlay pop up while on a webste but screen reader couldnt read it because of text overlay "I needed to see it but I couldnt see it"

U2-N19: Make sure controls and feedback aren't dependent on just visual cues

U2-N20: Its important to have accessibiliity for multimedia because of situational disabilities, having captioning available helps everyone

U2-N21: I need access to the description of the images on the screen but there is no alternative (alt) text.

U2-N22: I hate listening to commercials and having no idea what it was for because they never say important informaion out loud.

U2-N23: I was trying to make chicken parmesean and looking instructional videos on youtube, but it was only playing music, utterly useless to me!

U2-N24: I use jaws with chrome and nvda with firefox, edge is not going to happen

S1-N01: Users in high income bracket are less motivated to participate in Cooleaf

S1-N02: Users mostly use the redeem points function

S1-N03 : Cooleaf uses surveys to take quick polls from their participants (5 questions)

S1-N04 : Cooleaf wants to populate more challenges for their users on the activities tab

S1-N05 : Cooleaf wants to include multimedia across the platform.

S1-N06: Activities tab the most used feature on their website

S1-N07: 15-25% of users regularly engage in a challenge every month

S1-N08: Females engaged more on the platform

S1-N09: There is more engagement on the platform from the younger popularity

S1-N10: People in entry level jobs are the main demographic to use cooleaf

S1-N11: Cooleaf records recognition given to a user and records points

S1-N12: "Most of our customers are from Healthcare industry, school staff, and law firms - mid sized companies"

S1-N13: Cooleaf customizes the platform for different clients

S1-N14: Cooleafs clients are comapnies, and company executives, their users are company employees

S1-N15: Cooleaf is trying to promote accessibility and raise awareness within the company

S1-N16: There are 2-5 people from each client company that serve as admins and are contacts for Cooleaf.

S1-N17: Local admins have regular user access to creat events, view engagement numbers and give awards with points.

S1-N18: Regular users can participate in the actions of Cooleaf but dont have backend access

S1-N19: The core of Cooleaf is recognitions of colleagues.

S1-N20: 10-15% of people enrolled in an activity actually complete them

S1-N21 : Cooleaf sends out newsletter every 2 weeks for quick surveys for the admins from each company

S1-N22: "Let the data lead the path"

S1-N23: The main activities of users is passivley scrolling through the feed, redeeming rewards and taking surveys.

U3-N01: I use windows and JAWS and has a lot of programming knowledge.

U3-N02: I'm annoyed by the airplane mode and the fn key

U3-N03: I'm confused about function keys because they all look the same.

U3-N04: I'm more confident with the windows and JAWS combination compared to Mac with VoiceOver.

U3-N05: I use tutorials to learn how to use assistive technology.

U3-N06: I don't use facebook on PC with JAWS because react makes the placement different.

U3-N07: I use facebook mostly on iphone and usually check the newsfeed, notifications.

U3-N08: I find it hard to search for people and it’s even harder to do it on PC

U3-N09: I use YouTube a lot and he’s in control when he plays recent videos.

U3-N10: I like to learn things from Youtube videos and read the documentation afterwards.

U3-N11: I'm annoyed by the ads which block the top bar and he loses control.

U3-N12: I make playlist for any videos that he finds useful

U3-N13: I have to close the video to stop the video from playing. pausing and dismissing the video only minimize the video now.

U3-N14: It’s informative that facebook tags people in photos so who’s in the photos and sometimes architectures or landmarks.

U3-N15: it’s hard to check people’s birthdays because I have to go to the person’s profile to see it.

U3-N16: I don't enjoy using LinkedIn because it keeps asking me to upgrade the service.

U3-N17: "I used to know stuff. I know what I want to do but I can’t get through the UI"