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|Product/Feature||Payment Processing||Connector with Salesforce through Campaigns||Connector with Salesforce creating new contact or adding to existing contact||Ability to collect donations||Supports mobile bidding||Customize registration form||Check-in Manager||Multiple Attendees in a single registration (Example: One purchase gets 10 tickets)||Table Seating/Grouping||Waitlists||Real time data into Salesforce||Customer support||Ease of use||Widget for displaying on web site||Salesforce Connector Fee||Cost||Credit Card Processing Fees||Supports the NPSP||Company's website||Lightning Ready?|
|Brown Paper Ticket||Yes, PayPal and other Merchant Accounts||Yes||Creates leads||No||No||No||Email or online groups||Fairly complex system||Nothing||None||under $9.99 fee is $.99 over $10 fee is $1.99; charges can be included in the ticket price||None|
|Click & Pledge||Click & Pledge is the payment gateway||Yes, also uses custom objects||Three modes of operation: fully automatic, semi automatic and manual. Recommendation is semi-automatic where the system will find a contact or place the contact in a temporary contact tab for manual review. Contacts may be matched against an existing contact or a new contact may be created.||Yes||Yes, maps to Salesforce fields and you can link registrations to a Salesforce campaign for automatic push.||Yes||Yes||No - on roadmap to assign seat numbers||No||Yes||Group on the HUB (free),Email (free), Online forums (free), Phone support (paid). Paid plans give faster and more in-depth responses.||Initial setup is methodical (but C&P will help you with post install if needed. Just ping them on the HUB). On-going events easy to use, uses Salesforce sites, which all for customizable landing pages for any event.||Events & directory pages can be set up as an iFRAME directly on an organizations website. This includes registration widget and events listing.||None||Monthly fee of $25||3.75% all in (incl AMEX fess) and $0.35 per transaction with $25 monthly fee||Yes||http://clickandpledge.com/Platforms/Salesforce/Event_Management_Registration/|
|EventBrite||PayPal, Google Checkout and Authorize.net||No, not available for new installs||Creates new contact or updates data in exisitng records.||Yes||Yes||Yes, with app||Yes||Yes||Yes||No||Email or phone support||Calendar widget; registration form; ticket widget; event countdown||None||Fees when you make a sale of 2.5% of the price + $.99 (found a site where the fee was 2% + $.99 for nonprofits)||3% or use PayPal or Google Checkout||Yes|
|FormAssembly||PayPal, Cybersource integration, Stripe, iATS, Authorize.net (based on FormAssembly plan)||Can be setup in the connector using a parameter input hidden field, or through multiple forms||Yes||Yes||Yes (you create your own registration forms)||No||No||No||Yes||Email and customer forums||Fairly complicated to set up and labor intensive. Need to create a separate form for each event.||Nothing||None||Professional -- $59/month + first three months free to nonprofits||Not available through FormAssembly but can use PayPal or Cybersource to integrate||N/A||http://www3.formassembly.com/|
|FormStack||Yes, but you need a external merchant account||No||Limitations with matching existing Accounts. Most likely to create duplicate new contact.||Yes||Yes||No||No||No||Yes||Email support and groups; also offers live support||Fairly complicated to set up and labor intensive. Need to create a separate form for each event.||Nothing||None||Professional -- $29/month + 25% discount for nonprofits PLUS credit card processing fees||Not available but can use a third party for credit card processing||N/A||http://www.formstack.com/|
|Linvio||Authorize.net, PayPal Payment Pro, WorldPay, eWay. Can use Authorize.net & Paypal to complete recurring payments||Linvio does have the ability to sync directly with SF campaigns although it is not automated||Public Sites user, new contacts are added if the email address doesn't match an existing contact||Yes||Visualforce Sites templates are a standard resource file of Salesforce. Anyone with Visualforce experience can create/maintain a Sites template (CSS is a part of the template).||QR for automated checkin (limited by size)||Yes||No||No||Yes||Email (free) Phone (paid)||No HTML widget||None||$2800/year nonprofit (no per registration, no per event), |
set up fees = $1,675 one time training fee,
PaymentConnect is required for paid event registration and not included in $840/year nonprofit rate + 675 one time training fee
|Bring your own gateway provider, not other fees imposed on top of those fees||Yes||http://www.linvio.com/linvio_events.php||No|
|PatronManager||PatronManager is a PCI validated payment service provider embedded within the application||Yes, and custom objects||Both. Data Qualification tool built in to minimize creation of duplicates.||Yes||Template is created by PM staff to match org's website, and specific needs.||No||No||No||Yes||Email and phone, with dedicated support staff.||Yes. Note however that PatronManager is a fully-fledged native Salesforce application delivering ticketing functionality, so there is a lot of more complex capability to support a box office, and paid as well as free events.||Uses Visualforce. Checkbox and status fields determine which events are displayed.||Requires a dedicated Salesforce instance with the Patron Manager template.||Either based on a per-ticket fee, or a $2,500 minimum annual fee, depending on volume.||No additional fees on top of third party gateway (Vantiv, Stripe, Bluefin P2PE)||No, has own data model for Salesforce||http://patrontechnology.com/|
|RegOnline (was puchased by Cvent )||Yes||No||Can add to existing contact or add a new contact/lead. Also, can import customized fields to the contact or lead.||Yes for additional fee||Yes||Yes||No||Email or online||Nothing from the documentation (trial was not done)||None||$3.95 per registrant||4.95% if using their processing and .95% if using own merchant account||http://www.lanyon.com/event-management-software/regonline?domain=en-US|
|Soapbox Engage||PayPal, PayPal Pro, Authorize.net, Braintree,Touchnet, iATS, CyberSource||Yes||Yes, both. We’ve built a matching algorithm that does a match on a contact’s data, and either creates a new contact if one doesn’t match, matches with an existing contact, or flags it for manual conversion if a human needs to review it. Very seamless, and doesn’t require a registrant to login.||Yes for additional fee||Yes||Yes||Yes||Yes||Email, online, phone and support retainer||Full calendar, list of upcoming events, listing of past events||None||$49/month||No additional fees on top of 3rd Party Gateway (normally 2.2% per transaction + $.30)||Yes||http://www.soapboxengage.com/apps/events|
|CVent||VeriSign, PayPal, Authorize.Net, CyberSource, Pay.gov, Moneris Solutions, TouchNet, Capital One Merchant Services, First Data Merchant Services||Yes||Yes. Although CSS is editable, it is limited in certain aspects||Yes||Yes||Yes||Yes||Unlimited||$1500 per year for the connector||$1500 per year + Fee per registrant ($3-$10 depending on agreement) & fee per administrative user (~$250/yr)||No||http://www.cvent.com|
(NOTE: Salesforce has acquired RoundCorner and the product is no longer available for new customers)
|Corduro, PayPal, Authorize.Net, Heartland, Sage, iATS, Vantiv, CyberSource||Yes||Matches on the email for registration. If that exists, then will add to existing contact. Otherwise, a lead is created. There is an option to create a contact instead of a lead for all registrants.||Yes||Yes, Css can be added as a static resource and used for the form (There can be multiple CSS files to choose from if needed)||Yes||Yes, there is guest of functionality that allows you to add other registrants on the same registration.||Yes||Yes||Yes||Email (free) Phone (paid)||No||None||$900/year per user (includes all of NGO Connect, not just event management)||Only the charges from Corduro||Yes||www.roundcorner.com||Yes|
|ClickBid||You can use their merchant account or pay extra to use your own (Authorize.net, Moneris, Stripe, Braintree, or Beanstream).|
You can also record cash or check payments if you check out the guest.
Guests can opt to pay with credit card, PayPal, or Apple Pay when checking themselves out.
out-bid guests receive text notifications
|Yes||Yes||Yes, with add-on landing & ticket page||Yes, with add-on landing & ticket page||No. Export is post-event.|
But the registration interface can pull contact data from Salesforce in real time.
|Initial event planning webinar meeting.|
Continual email support from assigned customer service representative.
Event-day phone support.
On-site support available at additional cost.
|Main interface is very easy to use.|
Separate Salesforce integration is pretty straightforward.
|No||None||$500 per event|
$400 to add mass messaging
$400 for landing & ticket page
$400 for 3rd party credit card processing
|3.5% if you use ClickBid's processing||Yes||www.clickbidonline.com||No|
|Fonteva Events||100+ payment gateways available, all checkout process handed within product native to Salesforce (list of gateways: https://www.spreedly.com/gateways)||Yes||Yes to all, however not via connection, but rather using native Salesforce functionality as this is literally a native Salesforce app.||Yes||No||Yes||Yes, QR code scanning, or laptop of tablet check in.||Yes||Yes||Yes||Yes||Email (free), Online forums (free), Paid support, Phone support (free), Over 50 hours of free, dedicated training and configuration with a Salesforce expert.||Various Wizards installed into a client's Salesforce account to make event creation and management easy.||Full calendar of upcoming or past events.||None||Cost based upon volume of Salesforce User Licenses required to manage events and number of yearly registrations. 15% non profit discount. Approximately $5,000 - $200,000||No||Yes||fonteva.com||Yes|
|EventGenie||Yes - IATS, Stripe or Check||Yes||Yes, choice to add either new Accounts & Contacts or to add Leads or Contacts from Attendee Report||Yes||No||Yes||Yes||Yes||Yes||Yes||Yes||Phone support (free); Email Support (free)||Demo scheduled||List of Active Events available for registration.||None||$3,600 annual license fee. Discount applicable to smaller nonprofits. Unlimited users and events.||No additional fees above Stripe or iATS.||Yes||http://www.eventgenie.ca||Yes|
|Gecko Lab Limited||PayPal||No||Add new contacts and add to existing contacts||Yes||No||Yes||Yes||Yes||Yes||Yes||Yes||Phone support (free), Live Chat (free)||Embeddable form with calendar widget||None||£800 / month or $1250/month||PayPal or Google Checkout rates||Yes||www.geckoengage.com||Yes|
|Social Tables||N/A (not used for attendee registration, rather it's manually maintained)||No (create guest lists in Social Tables from a Salesforce campaign; after connection is established, sync must be done manually)||No (Social Tables has its own custom object for attendance details)||No||No||N/A (this is not for attendees to register themselves)||Yes||No||Yes||No||No||Yes (poorly written support document for Salesforce connector)||N/A (attendees do not register on their own)||Additional ~$1,000||~$1,000 per user per year (Min: ~$3,000)||N/A (this is not for attendees to register themselves)||N/A (it's not integrated with Salesforce in that manner)||www.socialtables.com||N/A (an external tool that integrates with Salesforce)|
|Aventri||Google Checkout, PayPal, Touchnet, Authorize.net, Alpha Bank, CommBank Simplify, Google Wallet, IDEAL, Wirecard||Yes||Yes||Yes||No||Yes||Yes||Yes||Yes (Seating Tools)||Yes||Yes||Yes||N/A||$3,000 annual fee||Essentials Package (bare bones) = $32k/year one||N/A||No||https://www.aventri.com/||N/A|