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AllianceAirlineCOVID19 response ( for updates, please send to timo@nursebeam.com or comment in the table)
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FF ProgramFF Program response : Status
FF Program response : Miles
Change/rebooking policyRefund policy
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oneworldAmerican AirlinesAAdvantageExtension 12 months for all
Improved redeposit terms, SWU extensions, Admirals Club extensions
Booked by 31MAR20, travel by 28FEB21, free change, fare difference must be paid
Credit vouchers only
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oneworldBritish AirwaysExecutive Club
30% lowered requalification criteria for selected members (ending membership year in April, May or June)
None
Booked by 31MAY20, travel by 31MAY20, free change, fare difference must be paid
Refunds for cancelled flights over phone only (online for credit vouchers)
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oneworldCathay
Marco Polo Club
Extension 12 months for all
Extension by 6 months for vouchers
Booked by 20APR20, travel by 28FEB21, free change, fare difference must be paid
None
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oneworldFinnairFinnair PlusExtension 6 months for allExtension till 30SEP20
One free change, up to 30JUN20 flights; rebooking until 30NOV20
Refunds for cancelled flights: 100% cash or 110% voucher
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oneworldIberiaIberia Plus
Extension 12 months for some of those requalified by 31MAR20 (i.e. 2 years instead of 1) on relaxed terms.
None
Booked by 11MAR20, flights 01MAR20 to 30APR20 can be changed to future, subject to plenty of restrictions
Credit vouchers only
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oneworldJapan AirlinesMileage Bank
Accelerated earning (2x qualification points for flights between Feb to July
Extension by 12 months for points to be expired between 29FEB to 31JUL20.
Flights till 30APR20, free changes allowedFull refund
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oneworldLATAMLATAM Pass
Extension 6 months for all, plus accelerated requalification terms to be filled by 30OCT20, to secure status until 31MAR22
None
Flexibility to change by 31DEC20, free change, fare difference applies for still operating flights. Change without paying fare difference if flight cancelled.
Full refund or vouchers
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oneworldMalaysianEnrichNone
Miles expiring MAR20, APR20, MAY20 - get +6 months extension.
Book by 31MAY20, fly by 31DEC20, unlimited free changes
Full refund if gov. travel restrictions apply
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oneworldQantasFrequent FlyerExtension 12 months for allNoneBook by 31MAY20, fly by 31MAY20, free changesCredit vouchers only
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oneworldQatarPrivilege ClubExtension 12 months for allNone
Book by 30JUN20, fly by 30SEP20, free changes 72hr in advance
Credit vouchers at 110% or 100% cash
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oneworldRoyal JordanaianRoyal Club
6 months extension for statuses expiring 15MAR20 to 30MAR20, 3 months extension for statuses expiring 01JUL20 to 31DEC20
None
Book by 15APR20, fly by 20MAY20, free change, fare difference applies
Partial credit for refund
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oneworldS7S7 PriorityNone
Earn 100 miles per day when staying home, for up to 30 days. Daily check-in on website required.
Change by 10APR20, 1000RUB fee, fare difference applies
Credit only, subject to 1000 RUB fee, request before 27MAR20
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oneworldSri LankanFlysmiles
Tiers expring 01MAR – 30JUN20 extended up to 30SEP20
NoneBook by 31MAR20, free change, fare difference appliesCredit vouchers only
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oneworldFiji AirwaysTabua ClubNoneNone
Free changes until 30JUN20, 01JUL20 onwards fare difference applies
Credit vouchers only
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NoneAlaska AirlinesMileage Plan
Extension 12 months for all, plus miles earned 01JAN-30APR20 rolled over to 2021.
None
Booked by 30APR20, travel by 28FEB21, free change, fare difference must be paid
Credit vouchers only
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oneworldRoyal Air MarocSafar FlyerNoneNone
Book by 31MAR20, free changes until 30JUN20, fare difference applies
Credit vouchers only
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Star AllianceAegeanMiles+BonusExtension 6 months for allNone
Booked by 30APR20, travel by 20OCT20 can be changed free, fare diffrence must be paid
Credit vouchers only
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Star AllianceAir CanadaAeroplan
Extension 12 months for all, plus ability to give status to friend or family member if you requalify in 2020 per normal criteria.
NoneBook by 31MAR20, travel by 31DEC20, fare difference appliesCredit vouchers only
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Star AllianceAir ChinaPhoenixMilesExtension 12 months for allNoneBook by 28JAN20, free changesFull refund
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Star AllianceAir IndiaFlying ReturnsPause on exp until 31AUG20Pause on exp until 31AUG21Book by 31MAR20, travel by 31DEC20, fare difference appliesNone
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Star AllianceAir New ZealandAirpointsExtension 12 months for allNoneOne free change, up to 30JUN; fare diffrence must be paidCredit vouchers only
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Star AllianceANAMileage ClubExtension 12 months for allPause on exp until 31MAR21Free change, subject to various date and route restrictions
Full refund, depending on routes/dates
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Star AllianceAsianaAsiana ClubExtension 3 or 6 monthsNoneBook by 30APR20, free 1st change, fare difference appliesFull refund
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Star AllianceAustrianMiles and MoreNoneNoneBook by 12MAR20, travel 30APR20, free change until 01JUN20None
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Star AllianceAviancaLifeMilesExtension 12 months for allPause on exp until 31DEC20Book by 31MAR20, 1st change free, fare difference appliesNone
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Star AllianceBrussels AirlinesMiles and MoreNoneNone
Book by 31MAR20, 1st change free, fare difference applies, travel by 31DEC20
None
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Star AllianceCopa AirlinesConnectMilesExtension 12 months for allNoneFlexible, to be used by 31DEC2021None
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Star AllianceCroatia AirlinesMiles and MoreNoneNone
Book by 31MAR20, 1st change free until 31MAY20 flights, fare difference applies
Credit vouchers only
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Star AllianceEgyptairEgyptair PlusNoneNoneFor flights till 30JUN20, 1st change free. Full refund or vouchers
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Star AllianceEthiopianShebaMilesNoneNone
Book by 30JUN20, fly by 31DEC20, free change, fare difference applies
Credit vouchers only
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Star AllianceEva Air
Infinity MileageLands
NoneNone
Flights till 30APR20, free changes allowed, fare differenece applied
Full refund
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Star AllianceLOT Polish AirlinesMiles and MoreNoneNone
Changes allowed, subject to date restrictions, fare difference applied
Full refund, with restrictions
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Star AllianceLufthansaMiles and MoreNoneNone
Book by 31MAR20, fly by 31DEC20, free change, fare difference applies, 50€ credit voucher
None
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Star AllianceSASEurobonusExtension 12 months for allNone
One free change, for existing and new bookings, fare difference must be paid
Refund for cancelled flights, credit only for operating flights
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Star AllianceShenzhen AirlinesPhoenixMilesExtension 12 months for allNoneNoneNone
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Star AllianceSingapore AirlinesKrisFlyerExtension 12 months for allNone
Change fees waived for travels until 31MAY20, fare difference applies
None
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Star Alliance
South African Airways
SAA VoyagerNoneNone
Change fees waived for travels until 31MAY20, fare difference applies
None
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Star AllianceSwissMiles and MoreNoneNone
Book by 31MAR20, fly by 31DEC20, free change, fare difference applies, 50€ credit voucher
None
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Star AllianceTAP PortugalTAP Miles&GoExtension 12 months for allNone
Book by 30APR20, fly by 31DEC20, free change, fare difference applies
Credit vouchers only
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Star AllianceThai
Royal Orchid Plus
Extension 12 months for selected members only
Pause on exp until 30SEP20
Flights till 30APR20, free changes allowed, fare differenece applied
None
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Star AllianceTurkish Airlines
Miles and Smiles
Extension 6 monthsNoneBook by 20MAR20, 1 free change, fly by 31DEC20None
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Star AllianceUnitedMileagePlusExtension 12 months for allExtra 6 months for vouchers
Book by 31MAR20, flights by 31MAY20, free change, fare difference applied
Credit vouchers only
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NoneAirBalticPINSExtension 6 monthsNone
Book by 31MAR20, fly by 31DEC220, free change, fare difference applies
None
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NoneEthiad AirwaysEthiad Guest
Monthly bonus boost + 2x for flown miles
None
Book by 30JUN20, change by 30SEP20, fly by 31DEC20, fare difference applies
Credit vouchers only
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NoneEmiratesSkywards
20% qualification requirements discount
NoneBook by 31MAR20, change allowed, fare difference appliesCredit vouchers only
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SkyteamAeroflotAeroflot BonusExtension 12 monthsNone
Book by 31MAY20, change allowed, fare difference applies, fly by 31DEC20
Full refund
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Skyteam
Aerolineas Argentinas
Aerolíneas PlusNoneNoneChanges: without penalty or fare difference allowedFull refund
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SkyteamAeroMexicoClub PremierExtension 12 monthsNoneBook by 31MAR20, change allowed, fare difference appliesCredit vouchers only
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SkyteamAirEuropaSumaExtension 6 months for allNoneBook by 31MAR20, 3 changes allowed, fare difference appliesNone
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SkyteamAir FranceFlying Blue
25% lower requalification requirements for those whose membership year ends in Mar, Apr or May
Expiration paused until 31DEC20
Book by 31MAY20, fly by 30NOV20, fare difference appliesCredit vouchers only
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SkyteamAlitaliaMillemigliaNoneNoneBook by 03APR20, change flights till 31MAY20Full refund
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SkyteamChina AirlinesBynastyNoneNoneMake changes before 30APR20, fare difference applies
Full refund, depending on routes/dates
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SkyteamChina EasternEastern MilesNoneNoneBook by 28JAN20, free changesFull refund
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SkyteamCSA Czech AirlinesOK PlusNoneNone
Book by 31MAR20, flights by 31MAY20, free change, fare difference applied
None
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SkyteamDeltaSkymilesExtension 12 months for allExtra 6 months for vouchersBook by 15APR20, free change, fare difference applies
Full refund for cancelled flights, otherwise credit vouchers only.
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SkyteamGaruda IndonesiaGarudaMiles
Extended till 30JUN21 (re qualification period from 12 to 18 months now)
Miles expiring MAR20, APR20, MAY20 - get +6 months extension.
Book by 15MAR20, free change in same cabin class, travel by 31MAR21
Credit vouchers only
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SkyteamKenya AirwaysFlying Blue
25% lower requalification requirements for those whose membership year ends in Mar, Apr or May
Expiration paused until 31DEC20
Book by 30APR20, fly by 30JUN20, free change, fare difference applies
Credit vouchers only
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SkyteamKLMFlying Blue
25% lower requalification requirements for those whose membership year ends in Mar, Apr or May
Expiration paused until 31DEC20
Free change in same travel class by 30NOV20, later fare difference applies
Credit vouchers only
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SkyteamKorean AirSkypassExtension 6 months for allNoneBook by 30APR20, 1 free change, fare difference appliesNone
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SkyteamMEACedar MilesNoneNone
Book by 30APR20, free change on selected routes, fare difference applies
Full refund, depending on routes/dates
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SkyteamSaudiaAlfursanNoneNone
Book by 31MAR20, travel by 15APR20, free change, fare difference applies
Credit vouchers only
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SkyteamTaromFlying Blue
25% lower requalification requirements for those whose membership year ends in Mar, Apr or May
Expiration paused until 31DEC20
Flights by 31MAY20, free change, fare difference appliesNone
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SkyteamVietnam AirlinesLotusmilesNoneNone
Book by 24MAR20, free change, fare difference applies, travel by 31DEC20
None
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SkyteamXiamen AirEgret MilesNoneNoneNoneNone
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NoneChina SouthernSky Pearl ClubNoneNoneNoneNone
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NoneHainan
Fortune Wings Club
NoneNoneBook by 07FEB20, free change, fare difference appliesNone
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NonePhilippines AirlinesMabuhay MilesNoneNoneBook by 31MAR20, free change, fare difference applies
Full refund for cancelled flights, otherwise credit vouchers
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NoneVirgin AtlanticFlying ClubExtension 6 months
Extension 6 months for vouchers
Book by 31MAR20, free change until 30JUN20, later fare difference applies, latest travel 30APR21
Open ticket option only
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NoneVirgin AustraliaVelocityExtension 12 monthsNoneFree change until 30JUN20, fare difference must be paidCredit vouchers only
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NoneHawaiian AirlinesHawaiian MilesNoneNoneBook by 31MAY20, free changeNone
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NoneSouthwestRapid RewardsExtension 12 monthsNoneFlights till 30APR20, free change up to 60 days aheadCredit vouchers only
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NoneBangkok AirwaysFlyerBonusExtension 12 monthsExtension 12 months
Book by 17MAR20, flights till 30APR20, free change till 31DEC20, fare diffrence applies
Full refund (flights booked before 17MAR20, travel till 30APR20)
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NoneGulf AirFalconflyerNoneNoneFree changes allowed, fare difference applies
Full refund if alternative flight is more than 24hr different
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NoneVuelingVueling ClubN/A - no statusesNone
Book by 30APR20, fly by 27MAR21, free change, fare difference applies
Full refund or credit voucher (only for cancelled flights). Voucher terms: book by 31DEC20, to fly up to 30JUN21, multiple use possible (i.e. residual value can be applied to more than 1 booking).
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NoneOman AirSindbadNoneNone
Book by 31MAY20, fly by 31OCT20, 2 free changes, fare difference applies
None
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NoneNorwegian
Norwegian Reward
N/A - no statusesNone
Book by 31MAR20, fly by 30NOV20, 1 free change, fare difference applies
Full refund when flight cancelled or 120% value credit voucher; when flight operational, yet you cancel, 100% value credit voucher only.
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NonePegasusBol BolN/A - no statusesNoneFree changes to cancelled flights onlyNone
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NoneUkraine InternationalPanorama ClubNoneNoneOne free change permitted, subject to fare differenceFull refund when flight cancelled or 125% value credit voucher
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NoneTunisairFidelysNoneNoneNoneNone
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NoneGolSmilesNoneNone
Flights till 30SEP20, free change permitted, subject to fare difference
Credit in full amount or cash refund subject to fare rules
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NoneAzulTudo AzulNoneNoneNoneNone
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NoneAir AsiaREDNoneNone
Book by 23MAR20, flights till 30APR20, free change (no fare difference)
Credit voucher only
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NoneCebu PacificJustGoN/A - no statusesNoneBook by 30JUN20, 2 free changes, fare difference appliesUnknown -website has been down
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NoneVietJet AirN/AN/AN/ANoneNone
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NoneSpiceJetSpiceClubNoneNone
Flights till 30SEP20, free change permitted, subject to fare difference
Full refunds for non-Indians only, Indians per fare rules
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NoneLion AirPassport ClubNoneNoneNoneNone
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NoneIndiGo6E RewardsN/A - no statusesNoneBook by 31MAR20, free changes, subject to fare differenceNone
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NoneAir AlgérieAir Algérie PlusNoneNoneFree changes for cancelled flights until 15JUN20Full refund for cancelled flights only
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NoneArik AirAffinity WingsNoneNoneNoneNone
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NoneAir MauritiusKestrelflyerNoneNone
Book by 30APR20, fly by 30JUN20, free change, fare difference applies
Credits in full amount or cash refund subject to fare rules
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NoneCubana de AviaciónN/AN/AN/ANoneNone
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NoneBelaviaBelavia LeaderNoneNoneFree changes only for CANCELLED flightsFull refund for cancelled flights only
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NoneAir AstanaNomad ClubNoneNone1 free change by 31MAY20, to be flown by 31DEC20
Full refund for flights 16MAR to 15APR20 only
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NoneIcelandairSaga ClubNoneNone
Book by 01APR20, 1 free change, subject to fare diffrence, to be flown by 01JAN21
Credit voucher, for bookings before 03MAR20 only
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NoneAir SerbiaEtihad Guest
Monthly bonus boost + 2x for flown miles
NoneFree changes only for CANCELLED flights
Full refund for cancelled flights only or credit voucher with +10% of fare and YQ
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NoneAzerbaijan AirlinesAzal Miles
Extension of status points to be expired in 2020 till 01JAN21
Pause on exp until 01JAN21
Book by 31MAR20, 1 free change, subject to fare difference, to be flown by 31DEC20
Full refund for flex fare tickets only till 31MAY20
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NoneAir MaltaFlypassNoneNone
10 EUR change fee, plus fare difference, 30DAY ADV required, flown by 31DEC20
None
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NoneEl alMatmidExtension 12 monthsNone
Book by 31MAR20, 1 free change, subject to fare difference, to be flown by 31DEC20
None