Loyalty programs response to COVID19

	A	B	C	D	E	F	G
1	Alliance	Airline	COVID19 response ( for updates, please send to timo@nursebeam.com or comment in the table)
2	Alliance	Airline	FF Program	FF Program response : Status	FF Program response : Miles	Change/rebooking policy	Refund policy
3	oneworld	American Airlines	AAdvantage	Extension 12 months for all	Improved redeposit terms, SWU extensions, Admirals Club extensions	Booked by 31MAR20, travel by 28FEB21, free change, fare difference must be paid	Credit vouchers only
4	oneworld	British Airways	Executive Club	30% lowered requalification criteria for selected members (ending membership year in April, May or June)	None	Booked by 31MAY20, travel by 31MAY20, free change, fare difference must be paid	Refunds for cancelled flights over phone only (online for credit vouchers)
5	oneworld	Cathay	Marco Polo Club	Extension 12 months for all	Extension by 6 months for vouchers	Booked by 20APR20, travel by 28FEB21, free change, fare difference must be paid	None
6	oneworld	Finnair	Finnair Plus	Extension 6 months for all	Extension till 30SEP20	One free change, up to 30JUN20 flights; rebooking until 30NOV20	Refunds for cancelled flights: 100% cash or 110% voucher
7	oneworld	Iberia	Iberia Plus	Extension 12 months for some of those requalified by 31MAR20 (i.e. 2 years instead of 1) on relaxed terms.	None	Booked by 11MAR20, flights 01MAR20 to 30APR20 can be changed to future, subject to plenty of restrictions	Credit vouchers only
8	oneworld	Japan Airlines	Mileage Bank	Accelerated earning (2x qualification points for flights between Feb to July	Extension by 12 months for points to be expired between 29FEB to 31JUL20.	Flights till 30APR20, free changes allowed	Full refund
9	oneworld	LATAM	LATAM Pass	Extension 6 months for all, plus accelerated requalification terms to be filled by 30OCT20, to secure status until 31MAR22	None	Flexibility to change by 31DEC20, free change, fare difference applies for still operating flights. Change without paying fare difference if flight cancelled.	Full refund or vouchers
10	oneworld	Malaysian	Enrich	None	Miles expiring MAR20, APR20, MAY20 - get +6 months extension.	Book by 31MAY20, fly by 31DEC20, unlimited free changes	Full refund if gov. travel restrictions apply
11	oneworld	Qantas	Frequent Flyer	Extension 12 months for all	None	Book by 31MAY20, fly by 31MAY20, free changes	Credit vouchers only
12	oneworld	Qatar	Privilege Club	Extension 12 months for all	None	Book by 30JUN20, fly by 30SEP20, free changes 72hr in advance	Credit vouchers at 110% or 100% cash
13	oneworld	Royal Jordanaian	Royal Club	6 months extension for statuses expiring 15MAR20 to 30MAR20, 3 months extension for statuses expiring 01JUL20 to 31DEC20	None	Book by 15APR20, fly by 20MAY20, free change, fare difference applies	Partial credit for refund
14	oneworld	S7	S7 Priority	None	Earn 100 miles per day when staying home, for up to 30 days. Daily check-in on website required.	Change by 10APR20, 1000RUB fee, fare difference applies	Credit only, subject to 1000 RUB fee, request before 27MAR20
15	oneworld	Sri Lankan	Flysmiles	Tiers expring 01MAR – 30JUN20 extended up to 30SEP20	None	Book by 31MAR20, free change, fare difference applies	Credit vouchers only
16	oneworld	Fiji Airways	Tabua Club	None	None	Free changes until 30JUN20, 01JUL20 onwards fare difference applies	Credit vouchers only
17	None	Alaska Airlines	Mileage Plan	Extension 12 months for all, plus miles earned 01JAN-30APR20 rolled over to 2021.	None	Booked by 30APR20, travel by 28FEB21, free change, fare difference must be paid	Credit vouchers only
18	oneworld	Royal Air Maroc	Safar Flyer	None	None	Book by 31MAR20, free changes until 30JUN20, fare difference applies	Credit vouchers only
19	Star Alliance	Aegean	Miles+Bonus	Extension 6 months for all	None	Booked by 30APR20, travel by 20OCT20 can be changed free, fare diffrence must be paid	Credit vouchers only
20	Star Alliance	Air Canada	Aeroplan	Extension 12 months for all, plus ability to give status to friend or family member if you requalify in 2020 per normal criteria.	None	Book by 31MAR20, travel by 31DEC20, fare difference applies	Credit vouchers only
21	Star Alliance	Air China	PhoenixMiles	Extension 12 months for all	None	Book by 28JAN20, free changes	Full refund
22	Star Alliance	Air India	Flying Returns	Pause on exp until 31AUG20	Pause on exp until 31AUG21	Book by 31MAR20, travel by 31DEC20, fare difference applies	None
23	Star Alliance	Air New Zealand	Airpoints	Extension 12 months for all	None	One free change, up to 30JUN; fare diffrence must be paid	Credit vouchers only
24	Star Alliance	ANA	Mileage Club	Extension 12 months for all	Pause on exp until 31MAR21	Free change, subject to various date and route restrictions	Full refund, depending on routes/dates
25	Star Alliance	Asiana	Asiana Club	Extension 3 or 6 months	None	Book by 30APR20, free 1st change, fare difference applies	Full refund
26	Star Alliance	Austrian	Miles and More	None	None	Book by 12MAR20, travel 30APR20, free change until 01JUN20	None
27	Star Alliance	Avianca	LifeMiles	Extension 12 months for all	Pause on exp until 31DEC20	Book by 31MAR20, 1st change free, fare difference applies	None
28	Star Alliance	Brussels Airlines	Miles and More	None	None	Book by 31MAR20, 1st change free, fare difference applies, travel by 31DEC20	None
29	Star Alliance	Copa Airlines	ConnectMiles	Extension 12 months for all	None	Flexible, to be used by 31DEC2021	None
30	Star Alliance	Croatia Airlines	Miles and More	None	None	Book by 31MAR20, 1st change free until 31MAY20 flights, fare difference applies	Credit vouchers only
31	Star Alliance	Egyptair	Egyptair Plus	None	None	For flights till 30JUN20, 1st change free.	Full refund or vouchers
32	Star Alliance	Ethiopian	ShebaMiles	None	None	Book by 30JUN20, fly by 31DEC20, free change, fare difference applies	Credit vouchers only
33	Star Alliance	Eva Air	Infinity MileageLands	None	None	Flights till 30APR20, free changes allowed, fare differenece applied	Full refund
34	Star Alliance	LOT Polish Airlines	Miles and More	None	None	Changes allowed, subject to date restrictions, fare difference applied	Full refund, with restrictions
35	Star Alliance	Lufthansa	Miles and More	None	None	Book by 31MAR20, fly by 31DEC20, free change, fare difference applies, 50€ credit voucher	None
36	Star Alliance	SAS	Eurobonus	Extension 12 months for all	None	One free change, for existing and new bookings, fare difference must be paid	Refund for cancelled flights, credit only for operating flights
37	Star Alliance	Shenzhen Airlines	PhoenixMiles	Extension 12 months for all	None	None	None
38	Star Alliance	Singapore Airlines	KrisFlyer	Extension 12 months for all	None	Change fees waived for travels until 31MAY20, fare difference applies	None
39	Star Alliance	South African Airways	SAA Voyager	None	None	Change fees waived for travels until 31MAY20, fare difference applies	None
40	Star Alliance	Swiss	Miles and More	None	None	Book by 31MAR20, fly by 31DEC20, free change, fare difference applies, 50€ credit voucher	None
41	Star Alliance	TAP Portugal	TAP Miles&Go	Extension 12 months for all	None	Book by 30APR20, fly by 31DEC20, free change, fare difference applies	Credit vouchers only
42	Star Alliance	Thai	Royal Orchid Plus	Extension 12 months for selected members only	Pause on exp until 30SEP20	Flights till 30APR20, free changes allowed, fare differenece applied	None
43	Star Alliance	Turkish Airlines	Miles and Smiles	Extension 6 months	None	Book by 20MAR20, 1 free change, fly by 31DEC20	None
44	Star Alliance	United	MileagePlus	Extension 12 months for all	Extra 6 months for vouchers	Book by 31MAR20, flights by 31MAY20, free change, fare difference applied	Credit vouchers only
45	None	AirBaltic	PINS	Extension 6 months	None	Book by 31MAR20, fly by 31DEC220, free change, fare difference applies	None
46	None	Ethiad Airways	Ethiad Guest	Monthly bonus boost + 2x for flown miles	None	Book by 30JUN20, change by 30SEP20, fly by 31DEC20, fare difference applies	Credit vouchers only
47	None	Emirates	Skywards	20% qualification requirements discount	None	Book by 31MAR20, change allowed, fare difference applies	Credit vouchers only
48	Skyteam	Aeroflot	Aeroflot Bonus	Extension 12 months	None	Book by 31MAY20, change allowed, fare difference applies, fly by 31DEC20	Full refund
49	Skyteam	Aerolineas Argentinas	Aerolíneas Plus	None	None	Changes: without penalty or fare difference allowed	Full refund
50	Skyteam	AeroMexico	Club Premier	Extension 12 months	None	Book by 31MAR20, change allowed, fare difference applies	Credit vouchers only
51	Skyteam	AirEuropa	Suma	Extension 6 months for all	None	Book by 31MAR20, 3 changes allowed, fare difference applies	None
52	Skyteam	Air France	Flying Blue	25% lower requalification requirements for those whose membership year ends in Mar, Apr or May	Expiration paused until 31DEC20	Book by 31MAY20, fly by 30NOV20, fare difference applies	Credit vouchers only
53	Skyteam	Alitalia	Millemiglia	None	None	Book by 03APR20, change flights till 31MAY20	Full refund
54	Skyteam	China Airlines	Bynasty	None	None	Make changes before 30APR20, fare difference applies	Full refund, depending on routes/dates
55	Skyteam	China Eastern	Eastern Miles	None	None	Book by 28JAN20, free changes	Full refund
56	Skyteam	CSA Czech Airlines	OK Plus	None	None	Book by 31MAR20, flights by 31MAY20, free change, fare difference applied	None
57	Skyteam	Delta	Skymiles	Extension 12 months for all	Extra 6 months for vouchers	Book by 15APR20, free change, fare difference applies	Full refund for cancelled flights, otherwise credit vouchers only.
58	Skyteam	Garuda Indonesia	GarudaMiles	Extended till 30JUN21 (re qualification period from 12 to 18 months now)	Miles expiring MAR20, APR20, MAY20 - get +6 months extension.	Book by 15MAR20, free change in same cabin class, travel by 31MAR21	Credit vouchers only
59	Skyteam	Kenya Airways	Flying Blue	25% lower requalification requirements for those whose membership year ends in Mar, Apr or May	Expiration paused until 31DEC20	Book by 30APR20, fly by 30JUN20, free change, fare difference applies	Credit vouchers only
60	Skyteam	KLM	Flying Blue	25% lower requalification requirements for those whose membership year ends in Mar, Apr or May	Expiration paused until 31DEC20	Free change in same travel class by 30NOV20, later fare difference applies	Credit vouchers only
61	Skyteam	Korean Air	Skypass	Extension 6 months for all	None	Book by 30APR20, 1 free change, fare difference applies	None
62	Skyteam	MEA	Cedar Miles	None	None	Book by 30APR20, free change on selected routes, fare difference applies	Full refund, depending on routes/dates
63	Skyteam	Saudia	Alfursan	None	None	Book by 31MAR20, travel by 15APR20, free change, fare difference applies	Credit vouchers only
64	Skyteam	Tarom	Flying Blue	25% lower requalification requirements for those whose membership year ends in Mar, Apr or May	Expiration paused until 31DEC20	Flights by 31MAY20, free change, fare difference applies	None
65	Skyteam	Vietnam Airlines	Lotusmiles	None	None	Book by 24MAR20, free change, fare difference applies, travel by 31DEC20	None
66	Skyteam	Xiamen Air	Egret Miles	None	None	None	None
67	None	China Southern	Sky Pearl Club	None	None	None	None
68	None	Hainan	Fortune Wings Club	None	None	Book by 07FEB20, free change, fare difference applies	None
69	None	Philippines Airlines	Mabuhay Miles	None	None	Book by 31MAR20, free change, fare difference applies	Full refund for cancelled flights, otherwise credit vouchers
70	None	Virgin Atlantic	Flying Club	Extension 6 months	Extension 6 months for vouchers	Book by 31MAR20, free change until 30JUN20, later fare difference applies, latest travel 30APR21	Open ticket option only
71	None	Virgin Australia	Velocity	Extension 12 months	None	Free change until 30JUN20, fare difference must be paid	Credit vouchers only
72	None	Hawaiian Airlines	Hawaiian Miles	None	None	Book by 31MAY20, free change	None
73	None	Southwest	Rapid Rewards	Extension 12 months	None	Flights till 30APR20, free change up to 60 days ahead	Credit vouchers only
74	None	Bangkok Airways	FlyerBonus	Extension 12 months	Extension 12 months	Book by 17MAR20, flights till 30APR20, free change till 31DEC20, fare diffrence applies	Full refund (flights booked before 17MAR20, travel till 30APR20)
75	None	Gulf Air	Falconflyer	None	None	Free changes allowed, fare difference applies	Full refund if alternative flight is more than 24hr different
76	None	Vueling	Vueling Club	N/A - no statuses	None	Book by 30APR20, fly by 27MAR21, free change, fare difference applies	Full refund or credit voucher (only for cancelled flights). Voucher terms: book by 31DEC20, to fly up to 30JUN21, multiple use possible (i.e. residual value can be applied to more than 1 booking).
77	None	Oman Air	Sindbad	None	None	Book by 31MAY20, fly by 31OCT20, 2 free changes, fare difference applies	None
78	None	Norwegian	Norwegian Reward	N/A - no statuses	None	Book by 31MAR20, fly by 30NOV20, 1 free change, fare difference applies	Full refund when flight cancelled or 120% value credit voucher; when flight operational, yet you cancel, 100% value credit voucher only.
79	None	Pegasus	Bol Bol	N/A - no statuses	None	Free changes to cancelled flights only	None
80	None	Ukraine International	Panorama Club	None	None	One free change permitted, subject to fare difference	Full refund when flight cancelled or 125% value credit voucher
81	None	Tunisair	Fidelys	None	None	None	None
82	None	Gol	Smiles	None	None	Flights till 30SEP20, free change permitted, subject to fare difference	Credit in full amount or cash refund subject to fare rules
83	None	Azul	Tudo Azul	None	None	None	None
84	None	Air Asia	RED	None	None	Book by 23MAR20, flights till 30APR20, free change (no fare difference)	Credit voucher only
85	None	Cebu Pacific	JustGo	N/A - no statuses	None	Book by 30JUN20, 2 free changes, fare difference applies	Unknown -website has been down
86	None	VietJet Air	N/A	N/A	N/A	None	None
87	None	SpiceJet	SpiceClub	None	None	Flights till 30SEP20, free change permitted, subject to fare difference	Full refunds for non-Indians only, Indians per fare rules
88	None	Lion Air	Passport Club	None	None	None	None
89	None	IndiGo	6E Rewards	N/A - no statuses	None	Book by 31MAR20, free changes, subject to fare difference	None
90	None	Air Algérie	Air Algérie Plus	None	None	Free changes for cancelled flights until 15JUN20	Full refund for cancelled flights only
91	None	Arik Air	Affinity Wings	None	None	None	None
92	None	Air Mauritius	Kestrelflyer	None	None	Book by 30APR20, fly by 30JUN20, free change, fare difference applies	Credits in full amount or cash refund subject to fare rules
93	None	Cubana de Aviación	N/A	N/A	N/A	None	None
94	None	Belavia	Belavia Leader	None	None	Free changes only for CANCELLED flights	Full refund for cancelled flights only
95	None	Air Astana	Nomad Club	None	None	1 free change by 31MAY20, to be flown by 31DEC20	Full refund for flights 16MAR to 15APR20 only
96	None	Icelandair	Saga Club	None	None	Book by 01APR20, 1 free change, subject to fare diffrence, to be flown by 01JAN21	Credit voucher, for bookings before 03MAR20 only
97	None	Air Serbia	Etihad Guest	Monthly bonus boost + 2x for flown miles	None	Free changes only for CANCELLED flights	Full refund for cancelled flights only or credit voucher with +10% of fare and YQ
98	None	Azerbaijan Airlines	Azal Miles	Extension of status points to be expired in 2020 till 01JAN21	Pause on exp until 01JAN21	Book by 31MAR20, 1 free change, subject to fare difference, to be flown by 31DEC20	Full refund for flex fare tickets only till 31MAY20
99	None	Air Malta	Flypass	None	None	10 EUR change fee, plus fare difference, 30DAY ADV required, flown by 31DEC20	None
100	None	El al	Matmid	Extension 12 months	None	Book by 31MAR20, 1 free change, subject to fare difference, to be flown by 31DEC20	None