A | B | C | D | E | F | G | H | I | J | K | L | M | ||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
1 | Survey Response Type | Count | % | |||||||||||
2 | Online | 269 | 39.9% | |||||||||||
3 | Paper | 405 | 60.1% | |||||||||||
4 | Total | 674 | 100% | |||||||||||
5 | ||||||||||||||
6 | Count | Avg | Poor | Fair | Good | Excellent | Excellent | Good | Fair | Poor | ||||
7 | Quality of Life | 652 | 3.5 | 3 | 20 | 277 | 352 | 54.0% | 42.5% | 3.1% | 0.5% | |||
8 | ||||||||||||||
9 | City Service Rating | Count | Avg | Poor | Fair | Good | Excellent | Excellent | Good | Fair | Poor | |||
10 | Blg, Field, or Pavilion Rental | 385 | 3.1 | 10 | 49 | 225 | 101 | 26% | 58% | 13% | 3% | |||
11 | Building Permitting | 312 | 2.8 | 18 | 75 | 162 | 57 | 18% | 52% | 24% | 6% | |||
12 | Business Licensing | 275 | 2.9 | 18 | 50 | 153 | 54 | 20% | 56% | 18% | 7% | |||
13 | Cemetery Arrangements | 302 | 3.2 | 3 | 29 | 182 | 88 | 29% | 60% | 10% | 1% | |||
14 | City Hall Hours | 502 | 3.0 | 21 | 64 | 310 | 107 | 21% | 62% | 13% | 4% | |||
15 | City Library | 527 | 3.1 | 17 | 70 | 259 | 181 | 34% | 49% | 13% | 3% | |||
16 | Code Enforcement | 395 | 2.6 | 56 | 108 | 187 | 44 | 11% | 47% | 27% | 14% | |||
17 | Communication with Residents | 604 | 3.0 | 18 | 104 | 317 | 165 | 27% | 52% | 17% | 3% | |||
18 | Dev/ Eng Services | 312 | 2.7 | 34 | 66 | 164 | 48 | 15% | 53% | 21% | 11% | |||
19 | EMS Services | 413 | 3.4 | 3 | 17 | 192 | 201 | 49% | 46% | 4% | 1% | |||
20 | Fire Services | 419 | 3.5 | 2 | 14 | 186 | 217 | 52% | 44% | 3% | 0% | |||
21 | Garbage/ Recycling | 627 | 3.3 | 15 | 49 | 293 | 270 | 43% | 47% | 8% | 2% | |||
22 | Highland Arts Council | 358 | 3.2 | 8 | 39 | 196 | 115 | 32% | 55% | 11% | 2% | |||
23 | Highland Fling | 451 | 3.2 | 15 | 57 | 219 | 160 | 35% | 49% | 13% | 3% | |||
24 | Other Events & Programs | 309 | 3.0 | 12 | 49 | 184 | 64 | 21% | 60% | 16% | 4% | |||
25 | Open Space Maintenance | 530 | 2.5 | 106 | 145 | 208 | 71 | 13% | 39% | 27% | 20% | |||
26 | Police Crime Prevention | 505 | 3.3 | 12 | 36 | 260 | 197 | 39% | 51% | 7% | 2% | |||
27 | Police Traffic Enforcement | 508 | 3.1 | 30 | 68 | 252 | 158 | 31% | 50% | 13% | 6% | |||
28 | Quality of Parks | 598 | 3.0 | 27 | 106 | 313 | 152 | 25% | 52% | 18% | 5% | |||
29 | Quality of Trails | 572 | 2.8 | 59 | 125 | 254 | 134 | 23% | 44% | 22% | 10% | |||
30 | Records Request | 245 | 3.0 | 9 | 39 | 139 | 58 | 24% | 57% | 16% | 4% | |||
31 | Road Maintenance | 606 | 2.2 | 167 | 214 | 185 | 40 | 7% | 31% | 35% | 28% | |||
32 | Snow Removal | 637 | 2.9 | 36 | 146 | 307 | 148 | 23% | 48% | 23% | 6% | |||
33 | Utility Billing | 601 | 3.2 | 11 | 69 | 337 | 184 | 31% | 56% | 11% | 2% | |||
34 | Service Respondants | 658 | 98% | |||||||||||
35 | ||||||||||||||
36 | Elected Officials/Staff Ratings | Count | Avg | Poor | Fair | Good | Excellent | Excellent | Good | Fair | Poor | |||
37 | Elected Officials | 523 | 2.9 | 28 | 97 | 276 | 122 | 23% | 53% | 19% | 5% | |||
38 | General City Staff | 525 | 3.3 | 6 | 48 | 257 | 214 | 41% | 49% | 9% | 1% | |||
39 | Library Staff | 494 | 3.4 | 5 | 25 | 213 | 250 | 51% | 43% | 5% | 1% | |||
40 | Public Works Field Staff | 448 | 3.2 | 10 | 43 | 238 | 157 | 35% | 53% | 10% | 2% | |||
41 | Total Staff | 1,467 | 3.3 | 21 | 116 | 708 | 621 | 42% | 48% | 8% | 1% | |||
42 | ||||||||||||||
43 | Paper | Online | ||||||||||||
44 | Top 3 Recreational Elements for Parks | Count | % Votes | % Voted | Count | % Votes | % Surveyed | Count | % Votes | % Surveyed | Paper v. Online | |||
45 | All Abilities Playground | 127 | 9.4% | 21.9% | 82 | 11.1% | 20.2% | 45 | 7.4% | 16.7% | 50.0% | |||
46 | Baseball/Softball | 58 | 4.3% | 10.0% | 40 | 5.4% | 9.9% | 18 | 3.0% | 6.7% | 82.9% | |||
47 | Basketball | 76 | 5.6% | 13.1% | 38 | 5.1% | 9.4% | 38 | 6.2% | 14.1% | -17.7% | |||
48 | Bike Trails | 4 | 0.3% | 0.7% | 1 | 0.1% | 0.2% | 3 | 0.5% | 1.1% | -72.6% | |||
49 | Boccee Ball | 28 | 2.1% | 4.8% | 16 | 2.2% | 4.0% | 12 | 2.0% | 4.5% | 9.8% | |||
50 | Dog Park | 112 | 8.3% | 19.3% | 62 | 8.4% | 15.3% | 50 | 8.2% | 18.6% | 2.1% | |||
51 | Equestrian | 32 | 2.4% | 5.5% | 24 | 3.2% | 5.9% | 8 | 1.3% | 3.0% | 147.0% | |||
52 | General Playground | 162 | 12.0% | 27.9% | 91 | 12.3% | 22.5% | 71 | 11.6% | 26.4% | 5.5% | |||
53 | Grass Fields | 102 | 7.5% | 17.6% | 59 | 8.0% | 14.6% | 43 | 7.0% | 16.0% | 13.0% | |||
54 | Pickleball | 152 | 11.3% | 26.2% | 65 | 8.8% | 16.0% | 87 | 14.3% | 32.3% | -38.5% | |||
55 | Pavillion | 5 | 0.4% | 0.9% | 3 | 0.4% | 0.7% | 2 | 0.3% | 0.7% | 23.5% | |||
56 | Pool | 10 | 0.7% | 1.7% | 8 | 1.1% | 2.0% | 2 | 0.3% | 0.7% | 229.3% | |||
57 | Rec Center | 9 | 0.7% | 1.5% | 6 | 0.8% | 1.5% | 3 | 0.5% | 1.1% | 64.6% | |||
58 | Sand Volleyball | 34 | 2.5% | 5.9% | 19 | 2.6% | 4.7% | 15 | 2.5% | 5.6% | 4.3% | |||
59 | Skate Park | 49 | 3.6% | 8.4% | 20 | 2.7% | 4.9% | 29 | 4.8% | 10.8% | -43.2% | |||
60 | Swings | 75 | 5.6% | 12.9% | 43 | 5.8% | 10.6% | 32 | 5.2% | 11.9% | 10.6% | |||
61 | Tennis Courts | 72 | 5.3% | 12.4% | 34 | 4.6% | 8.4% | 38 | 6.2% | 14.1% | -26.3% | |||
62 | Walking Paths | 218 | 16.1% | 37.5% | 115 | 15.5% | 28.4% | 103 | 16.9% | 38.3% | -8.1% | |||
63 | No Elements | 26 | 1.9% | 4.5% | 15 | 2.0% | 3.7% | 11 | 1.8% | 4.1% | 12.3% | |||
64 | Other Elements | 18 | 1.3% | 3.1% | 7 | 0.9% | 1.7% | 11 | 1.8% | 4.1% | -47.6% | |||
65 | Total | 1,351 | 100% | 233% | 741 | 100% | 183% | 610 | 100% | 227% | ||||
66 | Park Element Respondants | 581 | 86% | |||||||||||
67 | ||||||||||||||
68 | Paper | Online | ||||||||||||
69 | Park Elements Comments | Count | % Commented | % Surveyed | Count | % Comments | % Surveyed | Count | % Comments | % Surveyed | Paper v. Online | |||
70 | Comments | 11 | 1.9% | 1.6% | 3 | 1% | 1% | 8 | 2% | 3% | -62.5% | |||
71 | ||||||||||||||
72 | Park Element Comments (+ or -) | |||||||||||||
73 | Positive | 0 | 0.0% | 0.0% | 0 | 0.0% | 0.0% | 0 | 0.0% | 0.0% | NA | |||
74 | Neutral | 9 | 2.5% | 1.3% | 3 | 1.4% | 0.4% | 6 | 4.6% | 0.9% | -69.5% | |||
75 | Negative | 2 | 0.6% | 0.3% | 0 | 0.0% | 0.0% | 2 | 1.5% | 0.3% | -100.0% | |||
76 | Total | 11 | 3% | 2% | 3 | 1% | 0% | 8 | 6% | 1% | ||||
77 | ||||||||||||||
78 | ||||||||||||||
79 | Paper | Online | ||||||||||||
80 | Top 3 items you would like to see more of in the library | Count | % Votes | %Voted | Count | % Votes | % Surveyed | Count | % Votes | % Surveyed | Paper v. Online | |||
81 | Adult Fiction | 122 | 9.0% | 34.7% | 74 | 10.0% | 18.3% | 48 | 7.9% | 17.8% | 26.9% | |||
82 | Adult Nonfiction | 97 | 7.2% | 27.6% | 57 | 7.7% | 14.1% | 40 | 6.6% | 14.9% | 17.3% | |||
83 | Books on CD | 74 | 5.5% | 21.0% | 50 | 6.7% | 12.3% | 24 | 3.9% | 8.9% | 71.5% | |||
84 | Children's Fiction | 69 | 5.1% | 19.6% | 33 | 4.5% | 8.1% | 36 | 5.9% | 13.4% | -24.5% | |||
85 | Children's Nonfiction | 44 | 3.3% | 12.5% | 25 | 3.4% | 6.2% | 19 | 3.1% | 7.1% | 8.3% | |||
86 | DVDs | 66 | 4.9% | 18.8% | 29 | 3.9% | 7.2% | 37 | 6.1% | 13.8% | -35.5% | |||
87 | E-audiobooks | 148 | 11.0% | 42.0% | 66 | 8.9% | 16.3% | 82 | 13.4% | 30.5% | -33.7% | |||
88 | E-books | 99 | 7.3% | 28.1% | 48 | 6.5% | 11.9% | 51 | 8.4% | 19.0% | -22.5% | |||
89 | Picture Books | 14 | 1.0% | 4.0% | 8 | 1.1% | 2.0% | 6 | 1.0% | 2.2% | 9.8% | |||
90 | Teen Fiction | 57 | 4.2% | 16.2% | 27 | 3.6% | 6.7% | 30 | 4.9% | 11.2% | -25.9% | |||
91 | Teen Nonficttion | 17 | 1.3% | 4.8% | 7 | 0.9% | 1.7% | 10 | 1.6% | 3.7% | -42.4% | |||
92 | No Items | 3 | 0.2% | 0.9% | 3 | 0.4% | 0.7% | - | 0.0% | 0.0% | NA | |||
93 | Other item | 12 | 0.9% | 3.4% | 4 | 0.5% | 1.0% | 8 | 1.3% | 3.0% | -58.8% | |||
94 | Total | 822 | 61% | 234% | 431 | 58% | 106% | 391 | 64% | 145% | ||||
95 | Library Respondants | 352 | 52% | |||||||||||
96 | ||||||||||||||
97 | Paper | Online | ||||||||||||
98 | Library Comments | Count | % Commented | % Surveyed | Count | % Comments | % Surveyed | Count | % Comments | % Surveyed | Paper v. Online | |||
99 | Comments | 22 | 6.3% | 3.3% | 16 | 5% | 4% | 6 | 2% | 2% | 166.7% | |||
100 |