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Guide: TextExpander Rollout Checklist
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Pre-Rollout
Notes
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Create a Planning Team for the rollout. A larger company may need several Planning Teams, one for each department coming onboard.
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Decide who will be departmental / team leads and put them on the Planning Team.
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Set clear goals for using TextExpander. Why use this new product? How will it help users? What defines success?
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Each team lead should locate the key power users and stake holders in their department and add them to the Planning Team.
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The Planning Team needs to determine the best ways to use TextExpander on that team.
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Determine what content, in the form of Snippet Groups, needs to be shared with whom.
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Review good Snippet sharing practices in our guide: How do I set up Snippet Groups for sharing.
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Create reference documentation for how TextExpander is used on your Team.
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Build a training process on the best ways to use TextExpander.
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The Planning Team should create a timeline for rollout tasks and assign owners.
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Rollout
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Create a TextExpander Organization, follow our guide for details.
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Select whether to set up Single Sign-On (SSO).
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Choose your Organization Admin and Billing Admin.
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Make the team leads Organization Admin so they have access to the Organization settings and can manage their own team’s needs.
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Team leads set up Teams in the Organization settings.
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Install TextExpander on everyone’s devices if your company is set up for push install.
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Team leads invite their Team Members to join the TextExpander Organization.
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If Organization Domain is On: Inform your Team to create a TextExpander account with their company email address.
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If SSO is on: Inform your Team to join TextExpander through their SSO dashboard.
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Schedule a TextExpander Training.
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Invite your Team to a Training session.
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Run a Training session.
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Check in with the Team to see how the rollout is going.
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Let the Team know how to get help.
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On-Going
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Team leads review Snippets periodically to ensure Teams are following naming standards and ensure accuracy and quality.
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Encourage Team to add/edit Snippets as new information/techniques come to light. Or, encourage the Team to submit proposed changes to the Group Admin and Team Leads.
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Solicit input from Team on how to improve the rollout.
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Review Snippet statistics to see how the Team is using TextExpander.
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Incorporate TextExpander into new hire training.
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