State/Local Coronavirus Consumer Debt Collection Responses
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Created by the National Consumer Law Center

Last Updated: March 19, 2021

Something missing? Email: akuehnhoff@nclc.org with tips
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State/Local Coronavirus Consumer Debt Collection Responses
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TopicLinkNotes
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Prohibition on Certain Collection Practiceshttp:bit.ly/temp-ban-nonmort-debtEntries track practices in the collection of civil, non-mortgage debts by debt collectors or creditors that have been temporarily prohibited due to the coronavirus.
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Can Debt Collectors Work from Home?
http:bit.ly/coll-work-homeEntries track orders and guidance related to whether debt collectors can work from home. Only highlights guidance that has been issued in relation to the coronavirus. Some jurisdictions may have had prior guidance.
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Bar on Collection of Debts Owed to State/Local Governmentbit.ly/covid-19-gov-debtsEntries track state and city temporary orders that have been enacted to bar the collection of debt owed to the government.
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Suspension of Certain Court Proceedings Related to Debt Collectionhttp:bit.ly/sus-court-debt-collEntries include a non-comprehensive list of courts that have suspended certain judicial proceedings or activities related to the collection of civil, non-mortgage debts. For more about state court closures see the National Center for State Courts website.
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Calls to Actionbit.ly/covid-19-call-to-actionEntries track calls to action from legislators, attorneys general, businesses, and advocates to state governments and industry leaders calling for collection moratoriums and other debt collection related consumer protections.
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Legislative Responseshttps://bit.ly/state-covid-debt-consumerEntries track legislation introduced at state and municipality level that includes prohibitions on certain debt collection practices. Entries track status of bills.
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Other Debt Collection Responsesbit.ly/covid-19-misc-debtEntries include responses by states that do not fall into one of the other categories, such as new legislation relating to debt collection during the coronavirus pandemic and recommendations for collection practices from state agencies.
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NCLC Resources about What States Can Do to Respond to Coronavirus Emergency
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TopicLinkFull Title
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Preventing Garnishment of Stimulus Checkshttp://bit.ly/brief-covid-family-stimulus-payCoronavirus Emergency: Why States Need to Act Now to Protect Families’ Stimulus Payments
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Debt Collection Lawsuitshttps://bit.ly/brief-covid-19-lawsuitsCoronavirus Emergency: Consumer Debt Collection Lawsuits – How States Can Help
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Medical Debthttps://bit.ly/brief-covid-19-medical-debtWhat State and Federal Policymakers Can Do to Protect Public Health and Protect Consumers from Medical Debt,
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Utility Serviceshttps://bit.ly/brief-covid-19-utiltiesCoronavirus Crisis: How States Can Help Consumers Maintain Essential Utility Services
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Auto Finance https://bit.ly/brief-covid-19-autosAuto Finance and the Coronavirus Crisis: What States Should Do to Help
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Criminal Justice Debthttp://bit.ly/NCLC-brief-covid-criminal-debtCoronavirus Emergency: Criminal Justice Debt - How States Can Help
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Credit Reportinghttp://bit.ly/brief-covid-19-state-credit-reportingCredit Reports and the Covid-19 Crisis: What States Should Do to Help Consumers
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Mortgagehttps://bit.ly/brief-covid-19-state-mortgage-reliefCoronavirus Emergency: Mortgage Relief for Consumers – How States Can Help
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Lists Tracking State/Local Government Policies Responding to Coronavirus in Different Issue Areas
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Organization Creating the ListLinkNotes
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National Consumer Law Centerhttps://bit.ly/covid-state-repo-protectionsState Protections Against Repossession
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National Housing Law Projecthttps://docs.google.com/spreadsheets/u/1/d/e/2PACX-1vTH8dUIbfnt3X52TrY3dEHQCAm60e5nqo0Rn1rNCf15dPGeXxM9QN9UdxUfEjxwvfTKzbCbZxJMdR7X/pubhtmlGoogle spreadsheet documenting eviction and foreclosure moratoria throughout the U.S. at state level, including at judicial, legislative, and executive orders. Also includes information on utility shut off moratoria in some jurisdictions.
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National Multi-State Licensing Systemhttps://nationwidelicensingsystem.org/NMLS%20Document%20Library/Coronavirus%20State%20Agency%20Resource.pdfLinks to different coronavirus policies for state licensing entity
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ACA Internationalhttps://www.acainternational.org/news/licensing-guidance-from-state-agencies-in-response-to-coronavirusCOVID-19: Licensing Guidance from State Agencies.
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Fines & Fees Justice Centerhttps://finesandfeesjusticecenter.org/articles/ffjc-policy-recommendations-for-the-covid-19-crisis/Tracking policy changes by state regarding suspension of fines and fees
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The New York Timeshttps://www.nytimes.com/interactive/2020/us/states-reopen-map-coronavirus.htmlTracking state reopening status
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National Governor's Associationhttps://www.nga.org/coronavirus-business-reopenings/Tracking business reopening plans state by state
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National Consumer Law Centerhttps://www.nclc.org/issues/foreclosures-and-mortgages/covid-19-state-foreclosure-moratoriums-and-stays.htmlCovid-19 State Foreclosure Moratoriums and Stays
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American Bankers Associationhttps://www.aba.com/about-us/press-room/industry-response-coronavirus Tracking bank responses to the coronavirus.
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Anti-Eviction Mapping Projecthttps://antievictionmappingproject.github.io/covid-19-map/#closeCOVID-19 Emergency Tenant Protections & Rent Strikes
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The National League of Cities and Bloomberg Philanthropies https://covid19.nlc.org/resources/covid-19-local-action-tracker/Collecting actions taken by local leaders in response to the COVID-19 Pandemic
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The Eviction Lab at Princeton University
https://evictionlab.org/covid-eviction-policies/Tracking various responses related to housing including moratoria on evictions and moratoria on utility, water, or sewer shutoffs
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National Association for Attorneys General Center for Consumer Protectionhttps://www.consumerresources.org/covid-19-consumer-updates/Tracking responses to the coronavirus by state Attorney Generals.
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Commonwealth Fundhttps://www.commonwealthfund.org/publications/maps-and-interactives/state-action-related-covid-19-coverage-critical-services-privateThis map summarizes the actions of states that are requiring or recommending insurers to expand their coverage of key services beyond the minimum federal standard or existing state standard.
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National Conference of State Legislatureshttps://www.ncsl.org/research/health/state-action-on-coronavirus-covid-19.aspxTracking bills related to and responding to COVID-19 that have been introduced in the 50 states and the District of Columbia.
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