citizens charter.xlsx

	A	B	C	D	E
1	Office or Division:	ASSESSMENT SERVICES
2	Classification:	SIMPLE
3	Type of Transaction:	G2G/G2C
4	Who may avail:	ALL GOVERNMENT AGENCIES, LGU's, GOCCs and OTHER GOVERNMENT INSTRUMENTS
5	CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
6	Title and 2 Xerox copies of title		Register of Deeds/Owner's Copy
7	Deed of Conveyance (Sale, Donation, Quitclaim etc.) and 2 xerox copies		Legal Office
8	Certificate Authorizing Registration and 2 xerox copies		Bureau of Internal Revenue
9	Transfer Tax Receipt and 2 xerox copies		PTO
10	Real Property Tax Receipt (current year) and 2 xerox copies		MTO
11	Zoning Certification of Change in Actual Use from Agricultural to Residential/Commercial/Industrial and 2 xerox copies		MPDC
12	Building Permit (for Building) 2 xerox copies		MEO
13	Building Floor Plan (for Building) and 2 xerox copies		Registerd Architect/Engr.
14	Sales Invoice of Machinery (for Machinery)and 2 xerox copies		Dealer of Machinery
15	Sworn Statement of Owner and 2 xerox copies		MAssO
16	1. DECLARATION OF LAND, BUILDING AND MACHINERY
17	CLIENTS STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
18	Sign-in Client's Log Book	Frontline Staff lets client disinfect hands with alcohol/sanitizer amd checks body temperature using Infra-Red Thermometer Scanner before signing-in in Client's Log Book	NONE	2 minutes	Officer of the Day
19	Submit documents for transaction	Review documents of the completeness for the transaction requested	NONE	15 minutes	Assessment & Appraisal Examinations Section
20		Searches office files for the validity of property and correctness of details as per documents presented	NONE	20 minutes	Assessment & Appraisal Examinations Section/Records Section
21	Submit Letter of Request for Ocular Inspection	Inspection is done if there is no Building Permit presented	NONE	1 hr. - within poblacion 2-5 hrs - outside poblacion	Assessment & Appraisal Operations Section/Tax Mapping Field Operations Section
22		Prepares Field Appraisal and Assessment Sheets (FAAS)	NONE	20 min./FAAS	Assessment & Appraisal Operations Section
23		Assigns New ARPN and updates the Assessment Roll	NONE	3 minutes	Mapping & GIS Section/Records Section
24		Encodes and enter all assessment records of the transaction with eTRACS for linkage in payment of Real Property Tax with MTO	NONE	15 min./FAAS	IT Section
25		Cancels old Tax Declaration on file.	NONE	5 minutes	Records Section
26	Brings the prepared Assessment Forms to the Municipal Assessor for approval	Field Appraisal and Assessment Sheet (FAAS) and Tax Declaration prepared are reviewed for the correctness of the transaction and signed for the recommending approval of the transaction to the Municipal Assessor	P100/transaction	10 min./FAAS	MGADH I/Assessment & Appraisal Division Chief
27	Brings the prepared Assessment Forms to PAssO for the Approval of the transaction requested	Field Appraisal and Assessment Sheet (FAAS) and Tax Declaration prepared are released duly signed and recommended for approval by the Provincial Assessor	NONE	5 minutes	Municipal Assessor
28
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30	Office or Division:	ASSESSMENT SERVICES
31	Classification:	SIMPLE
32	Type of Transaction:	G2G/G2C
33	Who may avail:	ALL GOVERNMENT AGENCIES, LGU's, GOCCs and OTHER GOVERNMENT INSTRUMENTS
34	CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
35	Title and 2 Xerox copies of title		Register of Deeds/Owner's Copy
36	Deed of Conveyance (Sale, Donation, Quitclaim etc.) and 2 xerox copies		Legal Office
37	Certificate Authorizing Registration and 2 xerox copies		Bureau of Internal Revenue
38	Transfer Tax Receipt and 2 xerox copies		PTO
39	Real Property Tax Receipt (current year) and 2 xerox copies		MTO
40	Approved Plan (for Subdivision and Consolidation) and 2 xerox copies		Department Of Natural Resources
41	Zoning Certification of Change in Actual Use from Agricultural to Residential/Commercial/Industrial and 2 xerox copies		MPDC
42	MARO Clearance for Land Conversion and 2 xerox copies		Municipal Agrarian Reform Office
43	2. TRANSFER OF REAL PROPERTY (Land, Building, Machinery)
44	CLIENTS STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
45	Sign-in Client's Log Book	Frontline Staff lets client disinfect hands with alcohol/sanitizer amd checks body temperature using Infra-Red Thermometer Scanner before signing-in in Client's Log Book	NONE	2 minutes	Officer of the Day
46	Submit documents for transaction	Review documents of the completeness for the transaction requested	NONE	15 minutes	Assessment & Appraisal Examinations Section
47		Searches office files for the validity of property and correctness of details as per documents presented	NONE	20 minutes	Assessment & Appraisal Examinations Section/Mapping & GIS Section
48	Update payment of Real Property Tax and Transaction/Cancellation Fee of the transacted property	Issue Notice of Assessment/Tax Declaration	NONE	3 minutes	Records Section/MTO Staff
49		Prepares Field Appraisal and Assessment Sheets (FAAS)	NONE	20 min.	Assessment & Appraisal Operations Section
50		Assigns New ARPN and updates the Assessment Roll	NONE	3 minutes	Mapping & GIS Section/Records Section
51		Encodes and enter all assessment records of the transaction with eTRACS for linkage in payment of Real Property Tax with MTO	NONE	15 min./transaction	IT Section
52		Cancels old Tax Declaration on file.	NONE	3 minutes	Records Section
53	Brings the prepared Assessment Forms to the Municipal Assessor for approval	Field Appraisal and Assessment Sheet (FAAS) and Tax Declaration prepared are reviewed for the correctness of the transaction and signed for the recommending approval of the transaction to the Municipal Assessor	P100/transaction	10 min./transaction	MGADH I/Assessment & Appraisal Division Chief
54	Brings the prepared Assessment Forms to PAssO for the Approval of the transaction requested	Field Appraisal and Assessment Sheet (FAAS) and Tax Declaration prepared are released duly signed and recommended for approval by the Provincial Assessor	NONE	5 minutes	Municipal Assessor
55	3. CONSOLIDATION/SUBDIVISION OF REAL PROPERTY
56	CLIENTS STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
57	Sign-in Client's Log Book	Frontline Staff lets client disinfect hands with alcohol/sanitizer amd checks body temperature using Infra-Red Thermometer Scanner before signing-in in Client's Log Book	NONE	2 minutes	Officer of the Day
58	Submit documents for transaction	Review documents of the completeness for the transaction requested	NONE	15 minutes	Assessment & Appraisal Examinations Section
59		Searches office files for the validity of property and correctness of details as per documents presented	NONE	30 minutes	Assessment & Appraisal Examinations Section/Mapping & GIS Section
60	Update payment of Real Property Tax and Transaction/Cancellation Fee of the transacted property	Issue Notice of Assessment/Tax Declaration	NONE	5 minutes	Records Section/MTO Staff
61		Prepares Field Appraisal and Assessment Sheets (FAAS)	NONE	20 min./FAAS	Assessment & Appraisal Operations Section
62		Updates the Property Index Map, Tax Map Controll Roll and projects/plots subdivided lots and assigns new Property Index Number	NONE	30 minutes	Tax Mapping Field Operations Section/Mapping & GIS Section
63		Assigns New ARPN and updates the Assessment Roll	NONE	10 minutes	Mapping & GIS Section/Records Section
64		Encodes and enter all assessment records of the transaction with eTRACS for linkage in payment of Real Property Tax with MTO	NONE	15 min./FAAS	IT Section
65		Cancels old Tax Declaration on file.	NONE	5 minutes	Records Section
66	Brings the prepared Assessment Forms to the Municipal Assessor for approval	Field Appraisal and Assessment Sheet (FAAS) and Tax Declaration prepared are reviewed for the correctness of the transaction and signed for the recommending approval of the transaction to the Municipal Assessor	P100/transaction	10 min./tFAAS	MGADH I/Assessment & Appraisal Division Chief
67	Brings the prepared Assessment Forms to PAssO for the Approval of the transaction requested	Field Appraisal and Assessment Sheet (FAAS) and Tax Declaration prepared are released duly signed and recommended for approval by the Provincial Assessor	NONE	5 minutes	Municipal Assessor
68
69
70	Office or Division:	ASSESSMENT SERVICES
71	Classification:	SIMPLE
72	Type of Transaction:	G2G/G2C
73	Who may avail:	ALL GOVERNMENT AGENCIES, LGU's, GOCCs and OTHER GOVERNMENT INSTRUMENTS
74	CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
75	Title and 2 Xerox copies of title		Register of Deeds/Owner's Copy
76	Real Property Tax Receipt (current year) and 2 Xerox copies		MTO
77	Zoning Certification of Change in Actual Use from Agricultural to Residential/Commercial/Industrial and 2 Xerox copies		MPDC
78	MARO Clearance for Land Conversion and 2 Xerox copies		Municipal Agrarian Reform Office
79	Barangay Certification as to actual condition of the land		Barangay Captain
80	4. CANCELLATION, REASSESSMENT & RECLASSIFICATION OF REAL PROPERTY VALUATION
81	CLIENTS STEPS	AGENCY ACTION	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
82	Sign-in Client's Log Book	Frontline Staff lets client disinfect hands with alcohol/sanitizer amd checks body temperature using Infra-Red Thermometer Scanner before signing-in in Client's Log Book	NONE	2 minutes	Officer of the Day
83	Submit documents for transaction	Review documents of the completeness for the transaction requested	NONE	15 minutes	Assessment & Appraisal Examinations Section
84		Searches office files for the validity of property and correctness of details as per documents presented	NONE	20 minutes	Assessment & Appraisal Examinations Section/Records Section
85	Submit Letter of Request for Ocular Inspection	Conduct ocular inspection for verification of actual condition of Real Property	NONE	1 hr. - within poblacion 2-5 hrs - outside poblacion	Assessment & Appraisal Operations Section/Tax Mapping Field Operations Section
86	Update payment of Real Property Tax and Transaction/Cancellation Fee of the transacted property	Issue Notice of Assessment/Tax Declaration	NONE	3 minutes	Records Section/MTO Staff
87		Prepares Field Appraisal and Assessment Sheets (FAAS)	NONE	20 min./FAAS	Assessment & Appraisal Operations Section
88		Cancels old Tax Declaration on file.	NONE	5 minutes	Records Section
89		Encodes and enter all assessment records of the transaction with eTRACS for linkage in payment of Real Property Tax with MTO	NONE	15 min./FAAS	IT Section
90	Brings the prepared Assessment Forms to the Municipal Assessor for approval	Field Appraisal and Assessment Sheet (FAAS) and Tax Declaration prepared are reviewed for the correctness of the transaction and signed for the recommending approval of the transaction to the Municipal Assessor	P100/transaction	10 min./FAAS	MGADH I/Assessment & Appraisal Division Chief
91	Brings the prepared Assessment Forms to PAssO for the Approval of the transaction requested	Field Appraisal and Assessment Sheet (FAAS) and Tax Declaration prepared are released duly signed and recommended for approval by the Provincial Assessor	NONE	5 minutes	Municipal Assessor
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93
94	Office or Division:	ASSESSMENT SERVICES
95	Classification:	SIMPLE
96	Type of Transaction:	G2G/G2C
97	Who may avail:	ALL GOVERNMENT AGENCIES, LGU's, GOCCs and OTHER GOVERNMENT INSTRUMENTS
98	CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
99	Title and 2 Xerox copies of title		Register of Deeds/Owner's Copy
100	Real Property Tax Receipt (current year)		MTO