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Questions 1-7
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The average American checks their email 14 times per day.
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Men check their email 16 times a day on average, women 13 times a day.
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The Most Email Addicted States
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RankStateEmail Checks Per Day
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1Maine35
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2Iowa30
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3Utah23
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4West Virginia21
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5Michigan21
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6Georgia17
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7Kansas17
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8Minnesota16
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9Connecticut15
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10Massachusetts, North Carolina14
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The average American spends 1.69 hours per day checking and replying to emails.
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The average American regularly checks ~3 email accounts.
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Email addiction is getting younger by generation - Millennials started regularly checking email at 20, Gen Z at 17.
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57% of people feel pressured to reply to emails promptly.
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Women (60.5%) are more likely than men (51.6%) to feel pressured to reply to emails promptly.
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The majority of Americans (52.8%) reply to non-urgent emails in less than 4 hours.
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61.9% of Americans prefer email communication over Slack (12.4%), phone calls (9.5%), and in-person meetings (10.2%). Only 1.2% prefer Zoom meetings.
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Questions 8 - 16
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75.7% of Americans check their email when they're bored
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58.9% of Americans check their email at night and on weekends
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69.3% of Americans check their email on vacation
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50% of Americans check their email when still in bed in the morning
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46% of Americans check their email at night when they can't sleep
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45.1% of Americans check their email when spending time with friends and family
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63.5% of Americans check their email when watching TV
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Questions 17 - 24
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62% of Americans would prefer meetings took place over email
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On average, 3x per week Americans think "this meeting could have been an email”
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The most stressful parts about email are: crafting a formal response (26%), responding quickly (15.3%), and keeping an organized inbox (14%)
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60% of Americans think it's important to have no unread emails in your inbox
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48.5% of Americans feel anxious about unread emails in their inbox
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23% of Americans have lost sleep over a work email
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Despite checking email an average of 14x per day, only 18.3% of Americans would describe themselves as addicted to email
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Questions 25 - 26
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17.8% of Americans receive over 25 marketing emails per day
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63.2% of Americans would respond to a marketing email in order to receive a coupon
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