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How to label tweets
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TOPICSTopicTopic2If other, clarifyTweet
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1) Unpredictability in arrvial times18) neutral (other)18) neutral (other)b"I'm at SF MUNI - L Taraval - @sfmta_muni in San Francisco, CA https://t.co/3N1JXENWs4"
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2) Long wait time18) neutral (other)18) neutral (other)b'@James_Gross @sfmta_muni'
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3) Vehicle is full and doesn't allow new passengers10) Malfunctioning vehicle equipment1) Unpredictability in arrvial timesb'@sfmta_muni I like the Rate My Ride feature in the Muni Mobile app, but can you add an option to give other types of feedback? For example, arrival predictions on the 24 line are several minutes out of whack tonight. Or wondering if the new Metro cars will always be so jerky?'
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4) Vehicle doesn't stop (may be full or not)19) Environmental benefit19) Environmental benefitb'People that live and work in San Francisco should be proud of @sfmta_muni supporting @AirResources proposed standard for zero-emission buses https://t.co/TInaTn1zoc https://t.co/Nxukzkco6H'
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5) Bunching; vehicles arrive at the same time or predicted to4) Vehicle doesn't stop (may be full or not)2) Long wait timeb"@sfmta_muni 35 min+ between N's at Embarcadero, and plenty of empty double cars going by. Unacceptable."
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6) Unsanitary20) Parking/bike issuesb'Only one thing to do @sfmta_muni - add more angled Parking to our city core anytime there\xe2\x80\x99s a street project! https://t.co/l24mH8YpYW'
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7) Bad Muni drivers (sudden stops/starts/turns, rude)1) Unpredictability in arrvial times2) Long wait timeb'@sfmta_muni And just like that, the ETA for the next N is now 21 mins. It means at least 45 mins since the last N OB. There is a special place in hell for MUNI leadership.'
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8) No information from Muni1) Unpredictability in arrvial times16) negative (other)b'@sfmta_muni So unpredictable and shitty. I hate you guys so much.'
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9) Slow moving vehicles15) Misinformation (other)13) Incomplete routes (passengers kicked off)b'@sfmta_muni Wait at 4th&King for 20 mins. A train w/o a marked route arrives. People jump on w/ the assumption that it\xe2\x80\x99s an N OB. Get to Embarcadero and muni says f u to everyone by switching it to a K. We hop off. There is another K waiting on the tracks. Next N is not for another 10 mins.'
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10) Malfunctioning vehicle equipment1) Unpredictability in arrvial times2) Long wait timeb'Sooooo... is the #NJudah difficult to track or something? It\xe2\x80\x99s early evening at Embarcadero station and the predicted wait time was 28 min - @sfmta_muni staff said the screens were incorrect. It\xe2\x80\x99s been over 10 min and I\xe2\x80\x99m still waiting. Are y\xe2\x80\x99all crystal ballin\xe2\x80\x99 it or what?'
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11) Ghost bus (prediction counts down to 0 with no arrival)2) Long wait time8) No information from Munib'@sfmta_muni pls send out the 31.'
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12) Vehicle love (streetcars, cable cars, new light rail cars)20) Parking/bike issues14) Safetyb'ATTN: IB #LTaraval blocked at Taraval and 24th by #SFPD activity.'
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13) Incomplete routes (passengers kicked off)
18) neutral (other)b'@sfmta_muni They should be, I agree.'
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14) Safety13) Incomplete routes (passengers kicked off)b'@sfmta_muni keeps abruptly reversing N-Judah at 19th Avenue instead of La Playa. Full train had to disembark for no reason. Please stop this practice! https://t.co/U7u5bOQEZN'
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15) Misinformation (other)18) neutral (other)
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16) negative (other)15) Misinformation (other)b'@sfmta_muni When the overhead announcement at the station says \xe2\x80\x9cN OB to 19th Avenue and to Ocean Beach.\xe2\x80\x9d How is one supposed to interpret that?'
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17) positive (other)3) Vehicle is full and doesn't allow new passengersb'@sfmta_muni please put a N metro every 4-5mn, it\xe2\x80\x99s always too crowded!!!!'
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18) neutral (other)2) Long wait timeb'@sfmta_muni That\xe2\x80\x99s alright! The N eventually came!'
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19) Environmental benefit8) No information from Munib'@sfmta_muni The signs kept reporting about the IB J going to Duboce and shuttles at 22nd. No mention of the N.'
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20) Parking/bike issues10) Malfunctioning vehicle equipmentb'Here\'s a thread on how awful the new @sfmta_muni trains are:\n1) The seats are way too high. The avg height for a woman is 5\'4" and I\'m 5\'3". My feet don\'t touch the ground. A 6\'1" gentleman, who sat next to me said it was way too high for him as well.'
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21) Not enough vehicles on route20) Parking/bike issuesb"I'm seeing soft-hit posts and a painted bulb-out in photos. Since there is clearly a need, perhaps @sfmta_muni can replace those with infrastructure that's, I dunno, maybe a little harder to drive your car through?\n@VisionZeroSF @walksf #ZeroVision\n\nhttps://t.co/2LBt3iJ0Wv"
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Topic Counts:8) No information from Munib'@sfmta_muni as great as it is to know about the J Train at 4th and King, could we actually get some updates on the N? The train that comes to and from this station?'
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1): 872) Long wait time9) Slow moving vehiclesb'@sfmta_muni is there something wrong with outbound N? It took 25 minutes to show up to Caltrain and now we seem to be delayed at Carl/Cole.'
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2): 15018) neutral (other)b'@sfmta_muni #sfmunimightaswellwalk kinda day #sfmuni #sfmta #subwaysvc #sanfrancisco #california'
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3): 152) Long wait time10) Malfunctioning vehicle equipmentb"First there's a 30 min wait for the #njudah, now the new @sfmta_muni train doors are NOT working. They won't open and we're at Carl and Cole for the past 5-10 mins. #muni"
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4): 2013) Incomplete routes (passengers kicked off)8) No information from Munib'@sfmta_muni #LTaraval #shuttle bus just dumped us all off at Sunset. How are we supposed to get to 46th Ave?'
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5): 13b'@sfmta_muni #LTaraval #shuttle bus just dropped us off at Sunset. How are we supposed to get to 46th Ave?'
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6): 1916) negative (other)b'@sfmta_muni Is building going to collapse??'
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7): 2415) Misinformation (other)b'@sfmta_muni Your operator is misinformed telling us to walk to Sunset! Shuttle bus arrived.'
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8): 558) No information from Muni2) Long wait timeb'@sfmta_muni Bus shuttle needs to meet passengers waiting at 19th Ave'
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9): 2113) Incomplete routes (passengers kicked off)b'@sfmta_muni #LTaraval just dropped us off at 19th Ave telling us to walk to Sunset to catch a shuttle!!! WTF? #sfmuni #sfmta #subwaysvc #commuter hour'
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10): 4113) Incomplete routes (passengers kicked off)b'UPDATE: #LTaraval continues to switch back due to a non Muni collision. https://t.co/863GOivsUX'
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11): 1018) neutral (other)b'The one where Kirk and Spock save the whales whilst braving @sfmta_muni! Makes me miss living in #sanfrancisco! https://t.co/HAoTLitzX4'
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12): 720) Parking/bike issuesb'Big thanks to @sfmta_muni & our contact George Reynolds & team for completing additional crosswalk striping, street legends, plus many other safety improvements #fixitbernalheights https://t.co/FXeusc1o7q'
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13): 238) No information from Munib'@sfmta_muni have you ever entertained the policy of requiring drivers communicate issues and delays to passengers? More often than not, I sit on the N for several minutes with no idea if I should make another plan to get where I\xe2\x80\x99m going.'
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14): 5316) negative (other)b'I\xe2\x80\x99m really fuckin sick of y\xe2\x80\x99all bullshit g @sfmta_muni'
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15): 252) Long wait timeb'I\xe2\x80\x99m starting to believe @sfmta_muni doesn\xe2\x80\x99t *want* me to become a yoga teacher. #njudahtime'
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16): 16515) Misinformation (other)b'@sfmta_muni looks like you guys need to fix your signs in Embarcadero...one show L other shows M https://t.co/81Eqdj5TIl'
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17): 682) Long wait timeb'Double digit wait times for every outbound @sfmta_muni from Montgomery. Different day, same #shitshow in #SF \xf0\x9f\xa4\xa6\xf0\x9f\x8f\xbd\xe2\x80\x8d\xe2\x99\x80\xef\xb8\x8f'
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18): 2942) Long wait timeb'@sfmta_muni I dont like the delay from Non Muni Accident, any extra shuttles running to help? L Taraval'
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19): 118) No information from Munib'@sfmta_muni Busses picking up where?'
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20): 14520) Parking/bike issuesb"I keep hearing SFPark failed. San Francisco's demand-based parking price pilot did not fail. Pilot ended, lessons learned and @sfmta_muni adopted the approach (with tweaks) across ALL SF metered parking. Still working now without fuss. https://t.co/1VQsJ4v7Lv @jvhpt @DonaldShoup"
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21): 1018) neutral (other)b'Our Thoughts: Leading With #Equity for #Transit Connected #Ecodistricts \xf0\x9f\x92\x95\n** shoutouts @RailVolution @EcoDistricts @WilkinsburgCDC @sfmta_muni @Pgh4PubTransit @PghCRG @PGHtransit ** \n#Cities #CommunityEngagement \nhttps://t.co/RH1bmpJVXn https://t.co/DHiTd05NMG'
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20) Parking/bike issuesb'The @sfmta_muni chose scooter companies that do not have the product figured out. \n\nSee above for Scoot. Skip required scooters off the street during our brief rain. \n\nScoot and Skip should be given a chance, not a duopoly!\n\nSF, please take advantage of VCs losing money!'
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18) neutral (other)b'Give thanks for your San Francisco Heroes. Nominate them 4 a NEN Award by Dec 16th #Thx4RT @sfdbi @sfmta_muni @SFMONS @RecParkSF @SF_DPH @VisionZeroSF @SF311 @sfmayoroffice @SFElections @SFEnvironment @Scott_Wiener @DavidChiu @NancyPelosi @SenFeinstein @SenKamalaHarris @PhilTing https://t.co/2plcJXimhX'
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2) Long wait timeb'UPDATE: Delay at Third and Underwood has cleared but OB #TThird remains delayed at Burke due to a signal issue. https://t.co/Bocb8oZ0Eg'
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1) Unpredictability in arrvial times2) Long wait timeb'@sfmta_muni excuse me I\xe2\x80\x99ve been waiting almost a half hour for a train that was supposedly \xe2\x80\x9c9 minutes away\xe2\x80\x9d https://t.co/bav6KiKrGp'
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18) neutral (other)b'@lahosken @sfmta_muni Yes.'
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18) neutral (other)b'@MeikaSue CC @EdReiskin @sfmta_muni @transpocrat'
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13) Incomplete routes (passengers kicked off)b'UPDATE: OB #FMarket switching back at Ferry. Use #subwaysvc btwn Embarcadero and Castro, https://t.co/vSQP5appxa'
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17) positive (other)b'My six-year-old daughter asked for her own @sfmta_muni pass for Christmas and I can\xe2\x80\x99t deal with how cute that is'
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18) neutral (other)b'Expect weekday daytime flaggers and traffic control on 9th Street between Ave of Palms and Ave H the weeks of 11/26 and 12/3. No impact to @sfmta_muni 25 route or stops. Please drive safely on Island at all times!'
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2) Long wait time10) Malfunctioning vehicle equipmentb'My favorite thing about @sfmta_muni is how the trains are consistently late, delayed, breaking down, and just all around never getting me where I need to go on time.'
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16) negative (other)b'Not a day goes by where @sfmta_muni isn\xe2\x80\x99t on some bullshit'
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2) Long wait timeb'HeadsUp: For complete #SFMuni service details during the holiday season covering 11/22/18 thru 1/4/2019: https://t.co/6m9SGyuQc8'
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20) Parking/bike issuesb'Car culture is @sfmta_muni allowing every driving lane of Folsom between 4th and 5th to be used for prepping/loading an auto show @MosconeCenter , pushing drivers into unprotected bikelane without even a single cone. @JaneKim @sfbike https://t.co/Za6PKIHbSU'
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10) Malfunctioning vehicle equipmentb'@Down10 @sfmta_muni \xe2\x98\x9d If this is about the sideways-facing seats upon which I slide whenever the train brakes/accelerates/encounters a hill, then I second this sentiment.'
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2) Long wait timeb'@sfmta_muni Do you know why the N yesterday morning had like an hour waiting time at Montgomery Station at 8am? I gave up on waiting took a K to Forest Hill then the 44 to church.'
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10) Malfunctioning vehicle equipmentb'\xe2\x80\x8c @sfmta_muni Could you please redesign the seats in the new street cars? They are absolutely awful and seat fewer people.'
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10) Malfunctioning vehicle equipmentb"@sfmta_muni the clipper card readers aren't working on train 2010 (IB N Judah)"
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4) Vehicle doesn't stop (may be full or not)b'@sfmta_muni\n\nSo i might miss my housing appt. Becuz ur #7 bus was running late& even though i signaled her&we made eye contact she kept going&did not make a stop@Lincoln/5th #15297 @ 923am.Maybe she needs a reminder that her job depends on riders like me.SLOW UR ROLL MUNI!'
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18) neutral (other)b'First time ever that I experienced @sfmta_muni police come onto our bus to check if everyone paid/has a valid Clipper/transit card. Beware to those riding today without paying/a valid card! #SanFrancisco #30X'
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10) Malfunctioning vehicle equipmentb"@sfmta_muni Yes- didn't hear a single beep on the entire train ride. It's odd b/c it says it's working, but none of the lights are lit up on top (usually green)."
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10) Malfunctioning vehicle equipmentb'Transponder on new @sfmta_muni train not working. It says touch clipper card below, and when you do, nothing happens- no beep. Train 2046B.'
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4) Vehicle doesn't stop (may be full or not)b'@sfmta_muni bus 5524 (24 divesadero) did NOT at 18th and Castro. Why is that ???'
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18) neutral (other)b'@sfmta_muni I must have misunderstood, I though this referred to updates at bus stops, not someone on Twitter.'
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16) negative (other)b'@SamTrans @VTA @rideact @ACE_train @SFBART @sfmta_muni @Caltrain God forbid if you sit in a white bus and have some coffee and a pastry though. SamTrans employees might lose their minds.'
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16) negative (other)b'My apologies to the @SFPD - my good friends have informed me that my frustration should be directed at the @sfmta_muni instead. Shoulda known, actually.'
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18) neutral (other)b'@sfmta_muni Not sure if this is the right place to report the incident and I can\xe2\x80\x99t private message this handle. Hope this gets to the right people.'
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16) negative (other)b'@sfmta_muni Taxi came within a foot of our car. Continued on without hesitation. Almost a deadly incident. Terrifying. Please check up on this driver.'
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18) neutral (other)b'@sfmta_muni Driver changed lanes at a high speed without looking. Would have hit us if my mom hadn\xe2\x80\x99t swerved and hit the brakes hard.'
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18) neutral (other)b'@sfmta_muni SF Taxi driver almost killed us on 101 S heading to SFO around 1:10PM. License plate 21097L1'
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20) Parking/bike issuesb'@drivingmzstacey @barbchamberlain @copenhagenize @jump_rides @sfmta_muni Mobility priority: pedestrians, skateboards, bikes, escooters and ebikes, transit, delivery, ......... and cars. @LondonBreed How\xe2\x80\x99s this going?'
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16) negative (other)b'@CyclingWEST @barbchamberlain @copenhagenize @jump_rides \xf0\x9f\x92\xaf and I complain about it to @sfmta_muni nearly every days I watch the fleets of\nDC - ATX - SAC - SaMo - SAN - DEN and the soon to be \n**10x SF** \nfleet of SEA.'
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18) neutral (other)b"I'm at SF MUNI - L Taraval - @sfmta_muni in San Francisco, CA https://t.co/J2jshElmmb"
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18) neutral (other)b'Reminder: Bus shuttles providing #TThird svc btwn Embarcadero and Bayshore/Sunnydale all day today. Watch for signs showing where to board bus & allow for extra travel time. T and #KIngleside prediction times will not be available. https://t.co/HTJkPtzHAA'
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18) neutral (other)b'@tf2hunt @sfmta_muni @SFGiants'
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10) Malfunctioning vehicle equipmentb'@dracula_yeye @RonnRonnVigh @SFBART @sfmta_muni @MTA @SFTRU Oh, again, Muni\xe2\x80\x99s signage is terrible, but that\xe2\x80\x99s a mighty low bar. (TBF to Muni though, why do you have to read both signs?)'
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2) Long wait timeb"@sfmta_muni this is the third time this month I'm waiting for 20+ minutes for the 47. What's the problem with this line?"
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18) neutral (other)b'@tf2hunt @rageheavy @SpongerNR @sfmta_muni'
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10) Malfunctioning vehicle equipmentb"@reedm @RonnRonnVigh @SFBART @sfmta_muni @MTA @SFTRU It's straightforward enough given how long & complex the NYC lines are. \n\nMaybe not tourist friendly but quick to read vs. @sfmta_muni who makes you read two separate signs to get even less info about upcoming trains on an identical platform. https://t.co/MEk3meFBUY"
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8) No information from Muni15) Misinformation (other)b'@sfmta_muni Does this mean the T won\xe2\x80\x99t run between 20th St and Embarcadero?'
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15) Misinformation (other)10) Malfunctioning vehicle equipmentb'@RonnRonnVigh @dracula_yeye @SFBART @sfmta_muni @MTA @SFTRU I\xe2\x80\x99m no fan of @sfmta_muni\xe2\x80\x99s signage (or their needlessly complex subway \xe2\x80\x9clines\xe2\x80\x9d), but this is rather confusing to me as a non-NY\xe2\x80\x99er.\n\n\xe2\x9e\x9c 1.\xf0\x9f\x85\x94 Makes Sense to You? 8 min'
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18) neutral (other)b'@dracula_yeye @SFBART @sfmta_muni @MTA @SFTRU I just left nyc Thursday night and was thinking the same thing when I was there'
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18) neutral (other)b"I'm at MUNI Bus Stop - 18th & Castro - @sfmta_muni in San Francisco, CA https://t.co/JqmReuIUCl"
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18) neutral (other)b"Happy Thanksgiving! We're spending ours with some close friends. We hope you are with your tightest connections this Thanksgiving. \n\n@VTA @rideact @ACE_train @SFBART @sfmta_muni @Caltrain https://t.co/KziQOt9jmH"
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10) Malfunctioning vehicle equipmentb'\xe2\x80\xa6 leaves me even more disappointed in the pages for the systems near me:\n\xe2\x80\xa2 @sfmta_muni (MUNI) https://t.co/hwmGNRwkXJ (Ugh. And only a mobile view? Or is my laptop stuck on it?)\n\xe2\x80\xa2 @SFBART https://t.co/EOUWdp4zya (Best of the lot?)\n\xe2\x80\xa2 @Caltrain https://t.co/AnDygLzEHJ (Meh.)'
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20) Parking/bike issuesb'@sfmta_muni , I filed a protest for a parking ticket I received. I got the following confirmation: Your request for an Administrative Review for citation number 901562513 has been submitted successfully on 09/07/2018 at 08:18 PM.'
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20) Parking/bike issuesb'@KCGrock @BrinkmanCheryl @JaneKim @AaronPeskin @transpocrat @NagayaNikki this is a HUGE hole in @sfmta_muni and @sfpublicworks implementation of better streets. Protection for cyclists (and peds) is almost never provided during construction\xe2\x80\x94all it takes is orange cones and signs! See 2nd street right now.'
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18) neutral (other)b'ATTN: Bus shuttles will provide #TThird svc btwn Embarcadero & Bayshore/Sunnydale all day today. Watch for signs showing where to board bus & allow for extra travel time. T and #KIngleside prediction times will not be available. https://t.co/HTJkPtzHAA'
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20) Parking/bike issuesb'@taylorahlgren @SFUnified @SF311 @sfmta_muni @sfbike @HillaryRonen An obvious spot for protection but @sfmta_muni will spend a few years studying it. @SFMTrA help!'
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7) Bad Muni drivers (sudden stops/starts/turns, rude)2) Long wait timeb'@sfmta_muni @LondonBreed @MattHaneySF This Friday we watched, in the rain while a bus driver argued w another driver. The first mistake of MUNI employees is their repeated engagements w people who escalate anger with their performance. Right or wrong not productive #munisucks https://t.co/z9SEsfrfzH'
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7) Bad Muni drivers (sudden stops/starts/turns, rude)b'@sfmta_muni @LondonBreed Names are an efficient way to characterize misdirecting passive aggression. The issue here is that there r problems. MUNI as an institution never fixes problems + creates more. MUNI employee personalize reactions to outrage & then do nothing to help. #itsnotabouyou #dealwithit'
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14) Safetyb'@hunterrible @SFUnified @SF311 @sfmta_muni @sfbike @HillaryRonen I witnessed a woman getting hit by a driver backing up into this illegal stopping zone 4 months ago while collecting signatures to get Prop C on the ballot. Another unreported collision.'
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16) negative (other)b'Don\xe2\x80\x99t know what I\xe2\x80\x99m more excited for, to graduate, or to never have to depend on @sfmta_muni ever again \xf0\x9f\xa4\x97'
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16) negative (other)b'Enjoy your free parking tomorrow, courtesy of @sfmta_muni! https://t.co/ch1U7F2tnr'
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18) neutral (other)b'Reminder: Tomorrow bus shuttles will provide all day #TThird svc btwn Embarcadero & Bayshore/Sunnydale. Watch for signs showing where to board bus & allow for extra travel time. T and #KIngleside prediction times will not be available. https://t.co/HTJkPtzHAA'
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14) Safetyb"Have you seen #VisionZeroAtWork posters around SF? Learn more about protected bike lanes, bus bulb outs, pedestrian scrambles, shark's teeth, daylighting & other #SafeStreets improvements! Thank you @sfmta_muni + @sfpublicworks! \xf0\x9f\x92\x9a\xf0\x9f\x9a\xb4\xf0\x9f\x9a\x8d\xf0\x9f\x9a\xb6\xf0\x9f\x9b\xb4\xf0\x9f\x9b\xb5\xf0\x9f\x9a\x97 https://t.co/4RlZ7RrZn8"