ABCDEFGHIJ
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To use this template, select File > Make a copy...
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[Product ID Number]
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Issue [name here] historic infoLatest issue state
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[Describe what is the current state of the issue]
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Company:[Name of the company]Status:Self link:https://docs.google.com/spreadsheets/d/11_hdcRwFhOomQ-snfRNPHgQPs43PUU6ESigRDwbu2cM/edit#gid=0
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Main contact:[Name], [email]Issue started on:1/2/2017 0:00:00Related links:
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Product ID:[Product ID number]Timezone:
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Case:[case number]
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Hypothesis about what is generating the issue:[Write all hypothesis here]
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Historical Information of the issue
Date and Time of this update
Detailed Description
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[Issue status][Date & Time][Issue details with links and specifics]
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[Issue status][Date & Time][Issue details with links and specifics]
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[Issue status][Date & Time][Issue details with links and specifics]
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[Issue status][Date & Time][Issue details with links and specifics]
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[Issue status][Date & Time][Issue details with links and specifics]
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[Issue status][Date & Time][Issue details with links and specifics]
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Instructions:
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1) Make a copy of this document
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2) Replace all information in brackets with the situation that you are facing
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3) Fill in all cells painted in gray
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4) Update issue status always keeoing the most recent at the top, startin on cell B17
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5) After you get familiar with this template, delete the instructions
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