Service Performance Q3 2019 v 2020.xlsx

	A	B	C	D	E	F	G
1	Quarterly Performance for Single-Piece First-Class Mail Q3 2019 v 2020
2	Mailpieces Delivered Between 04/01 and 06/30
3	(The numbers are the percentage of the mail that was delivered on time, i.e., within the service standards. For local mail, the standard is 2 days; for regional and national mail, it's 3 to 5 days. The target for 2-day is 96.5%; for 3-5 day, 95.25%.)
4		2020		2019		Change
5	Area and District	2-day	3-5 day	2-day	3-5 day	2-day	3-5 day
6	Capital Metro Area	92	82.2	93.3	86.4
7	Capital Metro Area	92	82.2	93.3	86.4	-1.3	-4.2
8	Atlanta	92.1	83.5	93	87.4
9	Atlanta	92.1	83.5	93	87.4	-0.9	-3.9
10	Baltimore	88.9	73.6	93.2	85.8
11	Baltimore	88.9	73.6	93.2	85.8	-4.3	-12.2
12	Capital	88.9	81.4	91.2	84.8
13	Capital	88.9	81.4	91.2	84.8	-2.3	-3.4
14	Greater South Carolina	95.1	85.3	95	88.7
15	Greater South Carolina	95.1	85.3	95	88.7	0.1	-3.4
16	Greensboro	93.2	83.2	94.5	87.2
17	Greensboro	93.2	83.2	94.5	87.2	-1.3	-4
18	Mid-Carolinas	93.4	81.7	93.7	85
19	Mid-Carolinas	93.4	81.7	93.7	85	-0.3	-3.3
20	Northern Virginia	91.6	84.8	92.5	88.2
21	Northern Virginia	91.6	84.8	92.5	88.2	-0.9	-3.4
22	Richmond	91	80.3	92.1	83.8
23	Richmond	91	80.3	92.1	83.8	-1.1	-3.5
24	Eastern Area	93.6	83.6	94.7	87.4
25	Eastern Area	93.6	83.6	94.7	87.4	-1.1	-3.8
26	Appalachian	94.7	84.8	95.6	89
27	Appalachian	94.7	84.8	95.6	89	-0.9	-4.2
28	Central Pennsylvania	93.5	82.1	95.1	88.2
29	Central Pennsylvania	93.5	82.1	95.1	88.2	-1.6	-6.1
30	Kentuckiana	94.6	83.3	95.1	87.8
31	Kentuckiana	94.6	83.3	95.1	87.8	-0.5	-4.5
32	Northern Ohio	92.3	82.8	93.3	85.2
33	Northern Ohio	92.3	82.8	93.3	85.2	-1	-2.4
34	Ohio Valley	92.5	83.7	93	84
35	Ohio Valley	92.5	83.7	93	84	-0.5	-0.3
36	Philadelphia Metro	91.8	83.3	94.5	87.8
37	Philadelphia Metro	91.8	83.3	94.5	87.8	-2.7	-4.5
38	South Jersey	92.8	82	94.9	88.2
39	South Jersey	92.8	82	94.9	88.2	-2.1	-6.2
40	Tennessee	94.4	83.6	95.2	87.4
41	Tennessee	94.4	83.6	95.2	87.4	-0.8	-3.8
42	Western New York	95.2	84	96.2	89.4
43	Western New York	95.2	84	96.2	89.4	-1	-5.4
44	Western Pennsylvania	95.7	86.7	96	90
45	Western Pennsylvania	95.7	86.7	96	90	-0.3	-3.3
46	Great Lakes Area	90.2	80.7	93	86.2
47	Great Lakes Area	90.2	80.7	93	86.2	-2.8	-5.5
48	Central Illinois	91.8	82	92.8	86.3
49	Central Illinois	91.8	82	92.8	86.3	-1	-4.3
50	Chicago	88.7	80	90.4	85
51	Chicago	88.7	80	90.4	85	-1.7	-5
52	Detroit	73.5	64.7	92	86.2
53	Detroit	73.5	64.7	92	86.2	-18.5	-21.5
54	Gateway	92.6	83.9	93.1	87.3
55	Gateway	92.6	83.9	93.1	87.3	-0.5	-3.4
56	Greater Indiana	93.6	84	91.9	83.8
57	Greater Indiana	93.6	84	91.9	83.8	1.7	0.2
58	Greater Michigan	91.8	81.9	95.1	87.1
59	Greater Michigan	91.8	81.9	95.1	87.1	-3.3	-5.2
60	Lakeland	94	83.7	93.9	86.6
61	Lakeland	94	83.7	93.9	86.6	0.1	-2.9
62	Northeast Area	88.3	73.8	92.6	85.1
63	Northeast Area	88.3	73.8	92.6	85.1	-4.3	-11.3
64	Albany	93.6	83	95.4	88
65	Albany	93.6	83	95.4	88	-1.8	-5
66	Caribbean	90	67.5	87.3	78
67	Caribbean	90	67.5	87.3	78	2.7	-10.5
68	Connecticut Valley	90	77.8	94.5	86
69	Connecticut Valley	90	77.8	94.5	86	-4.5	-8.2
70	Greater Boston	90.9	77.8	93.4	85.8
71	Greater Boston	90.9	77.8	93.4	85.8	-2.5	-8
72	Long Island	86.6	72.2	93.3	87.1
73	Long Island	86.6	72.2	93.3	87.1	-6.7	-14.9
74	New York	68.4	53.6	87.8	81.4
75	New York	68.4	53.6	87.8	81.4	-19.4	-27.8
76	Northern New England	94	76.5	95.3	86.5
77	Northern New England	94	76.5	95.3	86.5	-1.3	-10
78	Northern New Jersey	87.1	72.2	92.3	85.6
79	Northern New Jersey	87.1	72.2	92.3	85.6	-5.2	-13.4
80	Triboro	74.5	60.9	87.8	81.7
81	Triboro	74.5	60.9	87.8	81.7	-13.3	-20.8
82	Westchester	88.2	74.4	92.4	84.8
83	Westchester	88.2	74.4	92.4	84.8	-4.2	-10.4
84	Pacific Area	92.9	80.8	94.4	88.1
85	Pacific Area	92.9	80.8	94.4	88.1	-1.5	-7.3
86	Bay-Valley	93.4	84	94.7	88.3
87	Bay-Valley	93.4	84	94.7	88.3	-1.3	-4.3
88	Honolulu	92.1	61.1	95.4	84.9
89	Honolulu	92.1	61.1	95.4	84.9	-3.3	-23.8
90	Los Angeles	89.2	76.2	92.3	86.6
91	Los Angeles	89.2	76.2	92.3	86.6	-3.1	-10.4
92	Sacramento	92.1	80.6	94.8	88.9
93	Sacramento	92.1	80.6	94.8	88.9	-2.7	-8.3
94	San Diego	94	79.8	94.5	87
95	San Diego	94	79.8	94.5	87	-0.5	-7.2
96	San Francisco	93.7	84.6	94.6	87.9
97	San Francisco	93.7	84.6	94.6	87.9	-0.9	-3.3
98	Santa Ana	94.3	83.2	95	89.4
99	Santa Ana	94.3	83.2	95	89.4	-0.7	-6.2
100	Sierra Coastal	93.5	82.1	94.2	89.1