ABDFHJLMNOPQRSTUVWXYZAAABACADAE
1
Leadership
2
Individual ContributorManager
3
Junior Product DesignerProduct DesignerSenior Product DesignerLead Product DesignerPrincipal Product DesignerProduct Design Manager
4
Product Strategy
• Asks insightful questions to clarify objectives or identify missing details, demonstrating curiosity and eagerness to understand the product context
• Identifies specific gaps or improvement areas, such as unclear requirements or missing use cases, in problem definitions
• Works with senior product, engineering, and design roles to ensure alignment before progressing further into a project
• Researches the market and user and validates needs through customer feedback
• Builds foundational knowledge in the strategic considerations of product teams in technology companies
• Reads and interprets project requirements, connecting them to broader product strategy and goals, ensuring alignment with user needs
• Creates clear and actionable plans for how they will deliver their work in alignment with other roles in the business
• Proactively identifies opportunities for improvement in problem definitions and proposes solutions considerated of the broader product strategy and goals
• Works independently with cross-functional roles, seeking feedback from senior roles at agreed milestones
• Conducts thorough market and user research to validate customer and business needs
• Ensuring research insights inform the product direction and support strategically-aligned product decisions
• Justifies ideas based on evidence, such as user data, design research, or market analysis, rather than intuition
• Recognises industry patterns and trends
• Has working knowledge of the relevant strategic considerations for the business, and technology companies more broadly
• Deeply understands the product and industry landscape, contributing insights that shape product direction and strategy
• Creates clear and actionable plans for how they and/or their team mates, will deliver their work in alignment with other roles in the business
• Identifies and addresses gaps or opportunities in product tactics and strategy
• Leads cross-functional conversations to ensure strategic and tactical alignment and resolve ambiguity
• Works independently with product, engineering, and design leadership
• Leads customer research initiatives, synthesising findings to shape product vision and strategy
• Anticipates customer needs and uses evidence-based insights to influence product decisions
• Helps identify and capitalises on industry trends, positioning the product ahead of the competition
• Defines clear and achievable paths for complex product challenges, using established frameworks and processes when relevant
• Handles complex and ambiguous strategic challenges within product, defining clear paths forward and aligning cross-functional teams
• Identifies strategic opportunities and ensures the team addresses the most impactful problems
• Mentors designers in strategic considerations, ensuring effective collaboration with stakeholders, and ensuring cohesive alignment across the team
• Defines and leads strategy-focused research that provide important insights, supporting both short-term execution and long-term strategy
• Incorporates customer research insights into product strategy, ensuring the customer needs are central to decision-making
• Leverages a deep understanding of industry patterns to identify strategic opportunities
• Fosters alignment between colleauges colleagues, ensuring shared understanding of product vision, and understand or reslolve complex problems
• Takes a leadership role in various cross-functional initiatives that contribute to overall product success
• Acts as a subject-matter expert on the product, providing strategic guidance and influencing key product decisions
• Builds consensus among product teams and stakeholders, ensuring alignment behind the shared strategic vision
• Leads strategic initiatives that address major gaps or opportunities relating to product strategy
• Supports product leadership to communicate strategic activies and considerations during conversation with C-level
• Provides mentorship to cross-functional roles on strategic topics
• Designs and oversees high-impact research initiatives, connecting findings directly to the product strategy to inform decision making
• Identifies business, market, and customer insights that drive innovation and influence the product roadmap
• Decision-maker regarding key strategic concerns, in particular those relating product design and development
• Highly intuitive expert, capable of leverage deep knowledge of design/product best practices and processes to deliver work as needed
• An expert collaborator and facilitatior who is also able to operate with complete autonomy on the most complex challenges within the business
• Provides strategic guidance that influences key product decisions
• Leads the team in identifying and addressing the most high-impact opportunities, ensuring alignment with the companies strategic objectives
• Fosters collaboration across teams, ensuring each project contributes to broader strategic goals
• Champions user and market research at a strategic level, ensuring insights and data are informing the product roadmap and company strategy
• Guides the team in recognising and capitalising on industry trends, aligning strategy with emerging opportunities
• Mentors the design team in strategic decision-making and thinking, ensuring their work is aligned with the broader company strategy
• Plays a key role in cross-functional leadership, influencing overall company strategy
6
Craft & Quality
• Demonstrates awareness of existing patterns and visual quality while occasionally exploring new approaches
• Ensures consistency by following established design guidelines and standards
• Focuses on improving details by incorporating feedback to strengthen visual and interaction quality
• Learning the fundamentals design systems and methodologies
• Has good pre-existing foundational skills in visual and graphic design
• Understands the design system and uses it effectively while contributing improvements where possible
• Demonstrates growing attention to detail, with few quality issues and alignment with design standards
• Actively seeks feedback to refine craft and ensure high-quality outcomes
• Has good knowledge of established design patterns and components
• Begins to routinely provide feedback to other designers, contributing to team quality standards
• Highly intuitive understanding of how to approach craft and quality relative to the context of a given project or system
• Consistently sets a benchmark for quality design craft, serving as an example for the broader team
• Balances business and user requirements when setting quality of craft/output
• Leads initiatives to improve design quality across projects and systems/libraries, ensuring cohesive and polished output
• Supports peers in achieving high levels of craft, providing actionable feedback and support
• Introduces and champions new tools or processes that help elevate craft quality across the team
• Expert knowledge of established design patterns and standards
• Can execute on most craft-related work with a high degree of autonomy, typically requiring little feedback to deliver expected outcomes
• Highly intuitive understanding of how to approach craft and quality relative to the context of a given project or system
• Consistently sets a benchmark for quality design craft, serving as an example for the broader team
• Leads and supports the team in balancing business and user requirements when setting quality of craft/output
• Leads initiatives to improve design quality across projects and systems
• Mentors other designers in achieving high levels of craft, providing actionable feedback, critique and support
• Introduces and champions new tools or processes that help elevate craft quality across the team
• Expert knowledge of established design patterns and standards
• Can execute on most craft-related work with a high degree of autonomy, typically requiring little feedback to deliver expected outcomes
• Sets the bar for quality across the design organization, with work regarded as an example of design excellence and craftsmanship
• Drives the adoption of best practices in design, ensuring consistency and excellence across all design efforts
• Inspires the team to push the boundaries of quality by hosting quality workshops and critiques, sharing exemplary work, and fostering a culture of craftsmanship and continuous improvement and feedback
• Provides strategic direction on craft quality, ensuring the design language evolves with the product
• Guides and supports the team in establishing and maintaining the highest possible design standards
• Ensures that design quality is a priority across all projects, balancing high standards with outcome-focused delivery
• Supports the team in developing their craft by providing feedback, resources, and opportunities for growth
• Works to ensure the product and business stand out for the quality of design and craftmanship
8
User-Centered Design
• Learns basic user-centered design principles and applies them under guidance
• Conducts usability testing with support and uses results to make small improvements
• Begins advocating for user needs within the team
• Uses user-centered design principles and methodologies to effectively deliver required outcomes
• Independently plans and conducts user research and testing, synthesising research findings to inform design decisions
• Routinely advocates for user needs within the team
• Familiar with balancing user and business needs
• Demonstrates expertise and experience in the application of user-centered design principles and methodologies
• Initiates and leads user research or testing initiatives to understand user requirements clearly and deeply
• Uses insights from research synthesis to shape product strategy and ensure design decisions are user-focused
• Advocates strongly for user needs within the team and broader organization
• Confidently and effectively balances user and business needs
• Demonstratres expertise in user-centered design principles and methodologies whilst also developing related approaches for the team
• Leads user research initiatives to help understand user needs and requirements
• Uses insights from research synthesis to shape product strategy and ensure design decisions are user-focused
• Advocates strongly for user needs within the team and broader organization
• Raises awareness among stakeholders of business-critical user-centered insights that can inform strategy and decision making
• Expert at balancing user and business needs whilst supporting the team to do the same
• Defines the vision for user-centered practices across the team or department
• Monitors effectiveness of user-centered design work, evolving approaches to meet ongoing and future challenges
• Balances relevant expertise in user-centered design principles with strong intuition
• Leads user research initiatives to deeply understand user needs
• Uses research synthesis to uncover strategic insights and influence the product roadmap
• Advocates strongly for user needs within the team and broader organization
• Raises awareness among stakeholders of business-critical user-centered insights that can inform strategy and decision making
• Expert at balancing user and business needs whilst supporting the team to do the same
• Mentors and leads others in applying user-centered design
• Champions a culture of user-centered design throughout the organization
• Ensures the team and broader organization have the resources to understand and prioritize user needs effectively
• Advocates strongly for user needs within the team and broader organization
• Aligns stakeholders around user-centered insights
• Ensure a balanced approach to user and business needs within the team and wider organization
• Mentors team members on how to applying user-centered design for maximum impact
10
Communication & Collaboration
• Shares work regularly in team critiques and actively engages with feedback
• Demonstrates openness and willingness to listen and learn
• Communicates design intent to teammates clearly, ensuring understanding
• Participates in workshops led by more senior team members
• Attends team meetings to understand processes and provide input as needed
• Learning various different approaches to communicating about the work in progress and completed work
• Comfortable presenting work and sharing opinions within the organisation, and articulating design decisions clearly
• Shows an open-minded and willing attitude in conversation, paired with strong listening skills
• Pro-actively participates in discussions, contributing valuable insights and listening to others' perspectives
• Collaborates effectively with engineers and product managers, ensuring designs are implemented as intended
• Co-facilitates smaller workshops or working sessions with guidance
• Good foundational approaches to sharing work in progress and completed work within the team
• Highly confident presenting work, sharing opinions, and articulating design decisions within the organisation
• A strong listener who values the business outcomes of collaboration over being 'right'
• Leads discussions and helps resolve conflicts or build consensus
• Comfortable facilitating workshops and meetings
• Creates an inclusive environment in team meetings, ensuring a diverse array of voices are heard and understood
• Ensures that team members understand what they're doing and why (business level and IC)
• Has an effective and routine practice/approach to sharing work in progress and completed work
• Represents the design perspective in broader department or leadership meetings, ensuring alignment with product goals
• Highly confident presenting work, sharing opinions, and articulating design decisions within the organisation
• Delegates tasks effectively, ensuring the right people are involved and collaboration is seamless
• A strong listener who values the business outcomes of collaboration over being 'right'
• Leads discussions and helps resolve conflicts or build consensus
• Comfortable facilitating workshops and meetings
• Creates an inclusive environment in team meetings, ensuring a diverse array of voices are heard and understood
• Ensures that team members understand what they're doing and why (business level and IC)
• Coaches others on effective communicaiton facilitation techniques and the value of successful collaboration
• Has an effective and routine practice/approach to sharing work in progress and completed work
• Represents the design perspective in broader department or leadership and executive meetings, ensuring alignment with product goals and broader business strategy
• An expert storyteller who confidently pitches and shares work, articulating outcome-focused design decisions within (or outside) the organisation
• Delegates tasks effectively, ensuring the right people are involved and collaboration is seamless
• A strong listener, who values the business outcomes of collaboration over being 'right'
• Leads discussions and helps resolve conflicts or build consensus
• Comfortable facilitating workshops and meetings focusing on high-impact, strategically-focused work
• Creates an inclusive environment in team meetings, providing leadership whilst ensuring a diverse array of voices are heard and understood
• Ensures that team members understand what they're doing and why (business level and IC)
• Coaches others on effective communicaiton facilitation techniques and the value of successful collaboration
• Has an effective and routine practice/approach to sharing work in progress and completed work
• Actively promotes company culture and values, encouraging open communication and dialogue
• Guides the team in effectively sharing and collaborating to foster an inclusive design environment
• Ensures strong cross-functional relationships, empowering the team to collaborate effectively across departments
• Leads or facilitates high-impact workshops relating to strategic initiatives and broader company vision or mission
• Facilitates departmental or company-wide meetings, ensuring designs voice is well-represented
• Develops frameworks for effective meeting facilitation, empowering team members to run productive and inclusive sessions
• Defines and nutures effective and routine practices/approaches to how team members sharing work in progress and completed work
12
Accountability & Responsiblity
• Responsible primarily for individual tasks
• Focused on meeting personal quality standards and delivering work as assigned
• Learning to take ownership of one's own output and understanding its impact
• Starts taking responsibility at the project or feature level alongside individual responsibilites
• Coordinates with team members to ensure alignment and successful delivery
• Contributes to the team's success while balancing individual responsibilities
• Familiar with different approaches to responsibility assignment (e.g. RASCI) and how different roles operate and intersect throughout the design lifecycle
• Accountable for the success of entire projects as well as individual work within
• Ensures that the team is aligned, knows their roles, and delivers effectively
• Is knowledgeable of the common roles and responsibilities within project work
• Can solve role and stakeholder issues when they arise, e.g. by applying frameworks like RASCI to bring clarity
• Accountable for the success of entire projects, including that of less senior team members involved
• Responsible for design leadership on complex projects
• Skilled at aligning roles and stakeholders, anticipates challenges upfront
• Strong understanding of the stakeholders and particpants that should be involved in project phases and decision making, and can employ different relevent frameworks where necessary
• Accountable for both the success of projects deliverables and successfully acheiving their strategic objectives
• Guides colleagues and team members, drives consensus, and influences stakeholders to achieve shared goals
• Acts as a key driver and voice of product strategy and direction
• Expert understanding of the stakeholders and particpants that should be involved in project phases and decision making, and can employ different relevent frameworks where necessary
• Accountable for the overall outcomes of the team and each designer's growth
• Responsibile for supporting the business with strategy and project decisions, and team development
• Creates an environment of accountability and ensures everyone is empowered to take ownership of their responsibilities
• Expert understanding of the stakeholders and particpants that should be involved in project phases and decision making, and can employ different relevent frameworks where necessary
14
Agile Working & Startup Life
• Learns the basics of agile methodologies
• Participates in ceremonies such as standups and retrospectives
• Learns to adapt to quick changes in scope and priorities
• Can work well under pressure
• Participates actively in agile rituals and helps refine and improve processes when asked
• Works iteratively, seeking rapid feedback and making adjustments
• Comfortable adapting to quick changes in scope and priorities
• Can work well under pressure
• Participates actively in agile rituals and proactively helps refine and improve processes
• Works iteratively, seeking rapid feedback and making adjustments
• Takes a lead role in fostering alignment within product and engineering on sprint goals
• Skilled at adapting quickly to changes in scope and priorities
• Leads design sprints and workshops that align with/support agile practices
• Participates actively in agile rituals and proactively helps refine and improve processes
• Works iteratively, seeking rapid feedback and making adjustments
• Takes a lead role in fostering alignment within product and engineering on sprint goals
• Skilled at adapting quickly to changes in scope and priorities
• Leads design sprints and workshops that align with/support agile practices
• Participates actively in agile rituals and proactively helps refine and improve processes
• Works iteratively, seeking rapid feedback and making adjustments
• Takes a lead role in fostering alignment within product and engineering on sprint goals
• Skilled at adapting quickly to changes in scope and priorities
• Takes a vocal/lead role in advocating for working practice best suited to startup environments
• Leads design sprints and workshops that align with/support agile practices
• Develops and refines team processes to align with agile and startup methodologies
• Takes a vocal/lead role in advocating for working practice best suited to startup environments
• Coaches and mentors the design team to ensure they balances speed with quality in a fast-paced, iterative environment
• Skilled at adapting quickly to changes in scope and priorities
16
Action & Impact
• Meets project deadlines, ensuring work does not hold up the team's progress
• Seeks help when blocked, ensuring consistent progress
• Learning about how to best use and develop their skills for maximum impact
• Consistently meets deadlines
• Gradually finds new ways to improve their efficiency and work quality
• Understands the value of delivering on time, balancing quality with speed
• Takes responsibility for ensuring work progresses steadily towards delivery
• Uses their skills effectively to undertake impactful work
• Consistently meets deadlines
• Routinely finds ways to improve personal effiency and quality of work
• Prioritises delivering outcomes over output, understanding that 'perfect' is the enemy of good
• Proactively identifies blockers and works to resolve them, ensuring continuous progress and timely, effective delivery
• Consistently meets deadlines
• Finds ways to improve both personal and team efficiency, raising the standard of work across the team
• Prioritises delivering outcomes over output, understanding that 'perfect' is the enemy of good
• Proactively identifies blockers and works to resolve them, ensuring continuous progress and timely, effective delivery
• Work almost exclusively on the most high impact, innovate, and complex challenges within the business
• Consistently meets deadlines or deliver work early
• Operate with extreme effiency, reliably producing exceptional work outcomes
• Identifies areas of improvement to drive and nurture team efficiency and impact
• Prioritises delivering outcomes over output, understanding that 'perfect' is the enemy of good
• Proactively identifies blockers and works to resolve them, ensuring continuous progress and timely, effective delivery
• Operates strategically, driving improvements that lead to significant product and business impact
• Ensures each designer understands their impact on product and team success
• Drives a culture of accountability and impact, making sure the team understands how their work contributes to company goals
• Operates strategically, driving improvements that lead to significant team, product, and business impact
• Actively identifies blockers and works to resolve them, ensuring continuous progress and timely delivery
18
Leveling-Up Others
• Participates in hiring or promotion processes as needed, providing feedback on candidates when appropriate
• Assists teammates by sharing learned knowledge
• Offers valuable feedback and critique to peers when opportunities arise
• Participates in hiring or promotion processes as needed, providing feedback on candidates
• Helps onboard new team members, sharing knowledge to assist their growth
• Proactively assists team and collaborators by sharing learned knowledge
• Provides informal mentorship to junior designers when opportunities arise
• Proactively offers expertise, actionable feedback, and constructive critcism throughout the team
• Participates in hiring processes, including drafting or reviewing job descriptions, attending interviews, and providing feedback on candidates
• Helps onboard new team members, sharing knowledge to assist their growth
• Assists team, collaborators, and the broader organization by sharing learned knowledge
• Identifies opportunities for other designers to grow, encouraging and supporting them to take on challenging tasks
• Proactively offers expertise, actionable feedback, and constructive critcism throughout the team
• Participates in hiring processes, including drafting or reviewing job descriptions, attending interviews, and providing feedback on candidates
• Helps onboard new team members, sharing knowledge to assist their growth
• Shares knowledge and ideas with the team, collaborators, and the broader organisation
• Identifies opportunities for others to grow, actively mentoring and coaching designers, supporting them to succeed in challenging tasks
• Advocates for the growth of others, ensuring designers have access to opportunities to develop new skills
• Proactively offers expertise, actionable feedback, and constructive critcism throughout the team
• Participates in hiring processes, including drafting or reviewing job descriptions, attending interviews, and providing feedback on candidates
• Helps onboard new team members, sharing knowledge to assist their growth
• Shares knowledge and ideas with the team, collaborators, and the broader organisation
• Identifies opportunities for others to grow, actively mentoring and coaching designers, supporting them to succeed in challenging tasks
• Advocates for the growth of others, ensuring designers have access to opportunities to develop new skills
• Inspires and attracts top talent to the organization, setting the standard for the design team
• Designs and implements initiatives that help the entire design organization grow
• Determines the most effective roles needed for design to operate in the business and basis hiring plans around this
• Runs hiring processes for design team members and participates in hiring senior roles across the organization
• Manages the onboarding of new team members, sharing knowledge to assist their growth and set them up for success
• Demonstrates strong leadership
• Actively supports team development by providing clear career guidance and growth pathways
• Creates and maintains programs that systematically elevate the skills of the design team
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108