process framework - rough draft

	A	B	C	D	F
1	Planning	Initiating	Approval	Implementation	Notes:
2	Find existing privacy policies to a) model your draft after and b) have examples to present to administrative decision makers to show what other libraries are doing	Know who to take your proposal to + who is most likely to take your proposal up to whatever necessary next level; be prepared to respond to requests for revision	If proposal has made it to this level and needs external government approval consider leveraging state professional org (ie your library association legislative action or intellectual freedom committees) to lobby neccessary legislators in order to have this seen as a pressing issue?	Plan for staff trainings as policy is implemented	Delaware Libraries are a statewide consortium - however, depending on location, public libraries are variously governed by counties, municipalities, or by independent boards which need to approve policies. DLC = Delaware Libraries Consortium
3	Start with research/powermapping - who are the decision makers, who do you approach first, who will likely be on board with your idea from the start?				Public Library Steering Committee - consortium group made up of a small number of elected directors from each county + Delaware Division of Libraries president
4	Find out if there are existing regulations/legislation that might be relevant to the policy you are proposing
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7	A policy proposal can start at any level - any member of staff could approach their supervisors and/or director with an idea. Start with a strong template.
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9	Independent/contract libraries - important to have director buy in for policy to be presented favorably to the board. Also important to know the demographics/political leanings of your board. Start with powermapping?	Present completed draft to director ideally w support of colleagues; director can request revisions then take policy to board for vote. Board members could potentially request further revisions.	Independent/contract libraries - policy would need both director and majority board approval.	With director and board approval policy can be effective immediately; staff would need training on changes to procedure etc
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11	On a county level, it would be necessary to have buy-in from several libraries in the county system in order to have the county manager seriously consider it, so a first step would be connecting with colleagues to come up with an approach/finding out which directors would be in your favor. Consider powermapping? County is also influenced by what neighboring systems have in place, so worth having examples of other library's privacy policies.	Present completed draft to directors w support of colleagues; directors will have to take the policy to the county manager. Revisions may be requested at this point (would likely be handled on an administrative level).	County libraries - county manager of libraries would need to approve and possibly take to county executive/council for approval, depending on content. County manager has to have buy-in to take proposal to county executive	If county manager and potentially county governance approves, the policy becomes effective. However - in New Castle County, employees speaking from experience say the approval process can take months to years. County is currently seeking to approve SOPs that have not been updated since 2019, as an example of timeframe.
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13	Delaware Libraries are a statewide consortium - however, depending on location, public libraries are variously governed by counties, municipalities, or by independent boards which need to approve policies. The state cannot implement policies on a consortium level without approval via public library steering committee / council on libraries unless the policy is state mandated (such as the internet use policy mandated by DE CIPA - Children's Internet Protection Act	Library patron privacy is protected in DE Code Title 29/Chapter 100 - Freedom of Information Act and ALA code of ethics but the state does not mandate that we have a specific privacy policy. A statewide privacy policy would need to have been started on a county level first.	When a policy is state mandated - policy must be approved by legal counsel/Office of the Attorney General and then adopted by local governances	Ideally, the policy is submitted to the DLC Public Library Steering Committee and the Council On Libraries for development and support so that a policy is standardized and adopted across all governances.	PL Steering decisions are not necessarily formal, COL review would formalize. ex. Patron Behavior Policy was initially an NCC policy, Sussex and Kent adopted modified versions via PL steering; not formally standardized
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15	Academic Library (Portfolio Management System): Submit idea to the porfolio management system. Get idea approved. Write project charter with projected needed team members for privacy policy work. Get project charter and needed assets approved.	Schedule kickoff meeting. Share samples of existing privacy policies and projected scope of new privacy policy. Discuss and agree on general philosophical approach to privacy in the library. Draft sections and edit language with core team. Consult subject matter experts about privacy areas that intersect with their areas (programming, communications, vendor relationships, security, etc.). Adjust language based on feedback. Finalize cohesive privacy policy.	Submit projected privacy to library leadership. Present new privacy policy. Ensure that policy meets with all policies of the broader institute. Ensure that policy meets all necessary legal standards. Answer questions and edit document as needed.	Publish on website. Coordinate announcement with communications. Create and implement training. Ensure that new policy is consulted during future project development. Review policy annually.	Georgia Institute of Technology. R1, single building library.
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