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E-Commerce Requirements (for WP meetup)
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ABCD
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Requirements Gathering Questions for E-Commerce / Shopping Carts
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1ProductsWhat products are you selling?
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2Categories or sub categories?
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3Are they going to be simple products ( eg: I buy a book and add to cart)
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4Configurable Products ( eg: T-Shirt where I can select a size, color, etc)
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5Grouped Product (eg: buy a cricket bat, along with ball and stumps, pads etc)
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6Download products (eg: digital poster, eBook downloads)
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7Will you have these products in your own warehouse or will you be procuring it from vendors and delivering it?
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8ShippingIs there shipping or is it download only, or both? How do you plan on shipping? Do you need a local pickup option?
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9Will you be doing Drop Ships?
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10Have you identified a logistics partner and what is their pricing model? ( Unless client is offering free shipping)
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11How will you manage Inventory?
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12Item/SKU CountGeneral idea of scale: How many unique items, how often do they change.
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13PaymentsHow are you going to accept payment? Paypal, Credit Cards, Net Banking, COD? Do you have (or plan to get) a merchant account? (hope for standard one that can easily "plugin" to the shopping cart, eg, Authorize.net)
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14ImagesHow do the products display? Do you need to have multiple images for one item, not all carts offer that option.
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15Coupons/DiscountsDo you want to offer coupons or a discount for multiple products?
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16Guest CheckoutAllow shoppers to checkout as a "Guest" and not register? Forcing people to register to buy an item has been shown to increase cart abandonment and loss of sales.
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17TaxesHave you identified what taxes are applicable to your products, VAT, Octroi, Customs if shipped out of country?
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18FeaturesDisplay "Related Items"? Is there understanding of effort required to maintain this?
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19MobileNeeds to be mobile responsive?
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Requirements