Weighted Decision Matrix SOCaaS
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Factor[redacted]Perch Security[redacted][redacted][redacted][redacted]
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Instructions: Add relevant items to the "Factors" column; Adjust the "Weight" column to how important each factor is (the multiplier); then add a number from 0-3 into the yellow "Rating" boxes. The spreadsheet calculates the score based on the weight and rating, then tallies the scores to their respective sections and sums them at the top.Scale of 0-3 | 0=Does not satisfy;1-2=Partial; 3=Fully Satisfies
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Weight208254164218191164
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Rating
Score
Rating
Score
Rating
Score
Rating
Score
Rating
Score
Rating
Score
5
Integrations (your core technology stack)17175171711
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Active Directory339390393939
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Office 365 (user and object-based monitoring)3000000
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G Suite (user and object-based monitoring)3000000
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Fortinet3000000
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Scan/Monitor cloud services (IaaS: AWS, GCP, Azure)3262613262600
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Atera2121212121212
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000000
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000000
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000000
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000000
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000000
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000000
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000000
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000000
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000000
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Specific Features/Functionality758057608636
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Multitenancy (not separate setup & maint per client)400312031231228
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Syslog: capture/store/accept3393939003900
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Alert SLA (how quickly we're notified)3393926393913
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Alert quality (few false positives; helpfulness of content/context)3393939263913
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24/7/365 SOC3393939263900
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Remediation: Full-service1000000002200
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Remediation: Partial (auto-interrupt, escalates to us for remediation)3000000391300
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Remediation: Guidance-only (but reachable for assistance)2243636242412
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Supports Linux (whether agent or agentless)1111100111111
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Supports Mac (whether agent or agentless)1111100111111
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Supports Windows (whether agent or agentless)3393900133926
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SIEM component3391313003900
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Monitors firmware versions1000000000000
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Monitors host-based vulnerabilities (not indicators of compromise)1000000000000
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Vulnerability scanning (internal)2000000000024
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Vulnerability scanning (external IPs/services/apps)1000000000022
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Compliance reporting (HIPAA, PCI, etc)3392639133926
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North American based SOC team2363636360000
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000000
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000000
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Cost/Value466650462253
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Fit for <25 users3263939130039
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Fit for 26-300 users3393926261339
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Fit for >300 users1113333333322
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Fit for low-maturity customers3393939390039
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Fit for high-maturity customers2123636123612
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Low upfront cost (I could finance it for them)2363636240036
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Low recurring cost (adding a service they're not used to paying for)428312142800312
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Demo / Proof of Value (Is there one? How long does it last?)200363636000
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Completeness of offering / "single-source-provider"2120000003600
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Customer Admin capabilities to self-manage100330331122
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Vendor Longevity/Stability/Vision1333311223322
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000000
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000000
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000000
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000000
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000000
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000000
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Use, Administration811012119
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Minimal complexity for what it is (maintenance, upgrades, changes)326390393926
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Standardized billing output (CSV acceptable; API preferred)1222200332233
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000000
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000000
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000000
66
000000
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MSP Friendliness628052835555
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Ease of deployment / Simple client network configuration2243624361224
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Quality of partner portal / sales training resources / marketing content2361212241212
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Quality of technical training materials and mediums3263913391326
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Sales collaboration (someone to help make the sale / presentations)3393939393900
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Channel-only1110033000000
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Flexibility to scale up/down (month-to-month over annual contracts)2363612362436
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Time to deploy (how fast can it be stood up?)3263939391326
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Layers synergistically with an incumbent IT group or MSP40028143121428
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Generates customer touch-points (adviser status)2363624242436
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Simple pricing model (not nickel-and-diming for myriad components)2123624243636
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Whitelabeling (co-branding = point)1111133333333
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Can reach real person for support (phone preferred)339390393913
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Onboarding (quality, completeness)2363624363612
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Option for customer to manage / co-manage the service1003311220033
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000000
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000000
84
000000
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