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Converted Desk Aids
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Name of Desk AidRetired?Date Retired:Associated Help Article New Article or Updated Article?Publish Date for Help Article
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AAMVA Inquiry.pdfYes10/2024NMVTIS Search in DRIVESUpdated Article10/31/2024
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Accepting Over Or Under Payments.pdfYes11/2024Accepting Over/Under PaymentsUpdated Article11/2024
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ACP Transactions.pdfYes10/2024Vehicle Services - Address Confidentiality Program (ACP)Updated Article10/23/2024
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Add or Reverse Small Balance Adjustment.pdfYes10/2024County Small Balance Adjustment (SBA)Updated Article10/30/2024
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Adjusting Payments.pdfIn Progress​
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Cease a Plate Activity.pdfIn Progress​
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Change Address.pdfYes11/2024Updating Addresses on Ownership AccountsUpdated Article11/2024
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Changing Fleet Expiration Month.pdfIn Progress​
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Common Expiration.pdfIn Progress​
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County Manually Renewing Failed Auto Renewals.pdfIn Progress​
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Dual Registration SMM Exempt License Plate.pdfIn Progress​
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Duplicate Title Needs Brands.pdfIn Progress​
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E-Services Placard CasesIn Progress​
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ELT Transmissions.pdfIn Progress​
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EServices Duplicate Titles.pdfYes10/2024Working an E Services Duplicate Title CaseUpdated Article10/23/24
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External Debts.pdfYes10/2024Working with External DebtsUpdated Article10/30/2024
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Late Fee Event Opt In.pdfIn Progress​
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Lien Contract Date Part 2.pdfIn Progress​
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Lien Contract Date.pdfIn Progress​
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Location Effective Date Yes11/2024Add Location to the LocatorUpdated Article11/2024
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Manual Journal Entries.pdfIn Progress​
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Manufactured HomesYes11/2024Manufactured HomesUpdated Article11/2024
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Overriding Address.pdfYes10/2024Overriding a Mailing AddressNew Article10/30/2024
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Persons with Disabilities PWD_v4.pdfYes11/2024Searching for Existing PWD Accounts
Register a New PWD Customer
Issue a New PWD Placard
Person with Disability Plate Authorization		Both11/2024
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Provisional VIN and PSEUDO VIN.pdfIn Progress​
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Register a CO record upon return from OOS.pdfYes10/2024Registering an Out of State Vehicle Returning to ColoradoNew Article10/31/2024
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Release of Liability.pdfYes11/2024Release of LiabilityUpdated Article11/2024
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Remuneration Exempt Placard.pdfIn Progress​
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SB 18-073 Release of Liability Training.pdfIn Progress​
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Searching in DRIVESYes10/2024Searching in DRIVESNew Article10/31/2024
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State manually Renewing Failed Auto Renewals.pdfIn Progress​
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Tax Only Activity.pdfYes11/2024Collecting Taxes When Not Titling or RegisteringNew Article11/2024
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Testing Renewal Cards in CVS.pdfYes11/2024Testing Renewal Cards in CVS New Article11/2024
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Transactions In ProgressYes10/2024Transaction in ProgressUpdated Article10/30/2024
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Updating a Dealer Address.pdfIn Progress​
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VS-Adding an Email to an Ownership AccountYes11/2024Adding an Email Address to an Ownership AccountNew Article11/2024
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