Customer Feedback & Engagement Tools

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2	Name	Functionality	URL	Price

3	Typeform	Typeform specializes in beautiful, intuitive survey experiences	https://www.typeform.com/	Free & Paid
4	Amazon Mechanical Turk	Survey filtered audience to validate demand at low costs	https://www.mturk.com/mturk/welcome	Paid
5	Survey Monkey	The most-used survey tool out there	https://www.surveymonkey.com/	Free & Paid
6	SurveyPal	Drag-and-drop interface for survey takers whether on desktop or mobile	http://www.surveypal.com/en/
7	UsabilityTools	Optimize websites for better user experience and higher conversion	http://usabilitytools.com/	Free & Paid
8	Qualaroo	Get Voice of Customer Insights that help Your business grow	https://qualaroo.com/	63$/mo.
9	Temper	Temper measures how your customers feel about your business so you know what to improve	https://www.temper.io/	12$/mo.
10	Tawk	Totally free live chat :)	tawk.to	Free
11	Chatnox Live Chat	Add live chat to your website and enagage with visitors in real-time	https://www.chatnox.com/	Free, $9.99 and $14.99
12	Proonto	Proonto is the first 24/7 live chat platform that connects eCommerce sites and sales experts at affordable prices	https://proonto.com/
13	olark	Experience the easiest way to boost your sales, help solve issues and understand your customers with Olark live chat.	https://www.olark.com/	15$/mo.
14	Liveperson	Live chat software and other real-time engagement solutions.		18$/mo. min.
15	Intercom	Have live conversations and send targeted messages to website visitors and users of your app.	https://www.intercom.io/	Paid
16	Clusters	Uses instant messaging apps (such as WhatsApp, WeChat, Telegram etc.), easily from one web-based platform.	https://www.clusterscloud.com/
17	Apptentive	Data collection, native in-app surveys, ratings prompts and messaging
18	Vero	Automated emails based on user behaviour	http://www.getvero.com/	From $99/m
19	Trustbadge	Grow your Business & Show that your customers love you	http://www.trustbadge.com/	Free
20	SyncUp	Engage customers in their inbox with chat that is instantly accessible from any inbox on any device.	https://syncup.at
21	Hotline	In app support chat, user engagement and FAQs for Mobile apps	https://www.hotline.io	Free Upto 25k MAU
22	Delighted	NPS survey tool.	delighted.com
23	UserTesting	Video feedback on your website or app	www.usertesting.com	1 free 5min review, $49 per review thereafter
24	Usability Hub	"Remote user testing to help you make confident design decisions." Click test, nav tests etc	https://usabilityhub.com/	Free & Paid
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