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INCIDENCE OF MEDICATION ERROR (DISPENSING)- OPD
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Indicator Name:Incidence of medication errors (Dispensing) - OPDJANFEBMARAPRMAYJUNJULAUGSEPOCTNOVDEC
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Numerator:Total Number of OPD Medication Dispensing Error reported in a month X 100. Numerator
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Denominator:Total drug dispensed in a month/ number of dispensing instance audited in a monthDenominator
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RationaleWrong Prescriptions are very dangerous to patient safety which will lead to wrong dispensing if not identified. Correct Prescription also can lead to wrong dispensing if pharmacist is not careful. In order to reduce/ avoid such Dispensing Errors this KPI is very essential.Rate#DIV/0!#DIV/0!#DIV/0!#DIV/0!#DIV/0!#DIV/0!#DIV/0!#DIV/0!#DIV/0!#DIV/0!#DIV/0!#DIV/0!
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Inclusion CriteriaAll outpatient department (OPD) prescriptions dispensed from the hospital pharmacy.(ER, Daycare)Target-<1%<1%<1%<1%<1%<1%<1%<1%<1%<1%<1%<1%<1%
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Exclusion criteriaIPD prescriptions,Prescribing errors,Administration errors
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Indicator Owner:
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Selection criteria:□High Risk √ High Volume □IPSG √ Problem Prone □High Cost
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□ Contract Monitoring □ Regulatory Requirement
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□ Others: Accreditation requirement
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Type of Indicator:□ Structure √ Process □ Outcome □ Process & Outcome
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Frequency:√Monthly □ Quarterly □ Bi-Annual □ Annual
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Department/ UnitPharmacy
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Sample Size: All OPD and ER Prescription
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Data collection method / Source KPI facilitator will audit every months and record in observations into the KPI data collection tool.
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Data methodology:√ Retrospective □ Concurrent
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Unit of MeasurementPercentage
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Target:<1%
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Benchmark (If Applicable)
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Data Analysis:
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Common variations
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Action plan:
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