Digital Health Content_ Global Good Maturity Model - v1.0 - FINAL 31Mar2023.xlsx

	A	B	C	D	E	F
1	Core Indicator	Sub-indicator	Global Good Maturity Model for Digital Health Content. Version 1.0
2	Core Indicator	Sub-indicator	Low	Medium	High	Notes
3	Global Utility	Country Utilization	There is limited uptake and use of the content e.g. one to three countries or states actively use the content as part of their health information system strengthening efforts.	There is significant uptake and use of the content at multi-state or country level as part of health information system strengthening efforts, with a significant % (20%+) of target users routinely using the content as intended.	There is widespread uptake and active use of the content by multiple countries as part of their health information system strengthening efforts, with a significant % (35%+) of target users routinely using the content as intended.
4		Country Strategy	A limited number (one to three) countries or states/provinces have referenced or used the content in one of three places: (1) part of their Digital Health strategy,eHealth Strategy, HIS Strategy or related framework, (2) as part of their execution of business, or (3) as part of pre- or in-service training programs.	A significant number (four to five countries or states/provinces) have referenced or used the content in one of three places: (1) part of their Digital Health strategy,eHealth Strategy, HIS Strategy or related framework, (2) as part of their execution of business, or (3) as part of pre- or in-service training programs.	Many countries have referenced or used the content in one of three places: (1) part of their Digital Health strategy,eHealth Strategy, HIS Strategy or related framework, (2) as part of their execution of business, or (3) as part of pre- or in-service training programs.
5		Digital Health Interventions Mapping (DIIG)	Content does not map to any of the phases of the "Digital Implementation Investment Guide (DIIG): Integrating Digital Interventions into Health Programmes" (Fig 1.1.1.)	The content is clearly mapped to one or more of the phases of the "Digital Implementation Investment Guide (DIIG): Integrating Digital Interventions into Health Programmes" (Fig 1.1.1.)	The content is clearly mapped to one or more of the phases of the "Digital Implementation Investment Guide (DIIG): Integrating Digital Interventions into Health Programmes" (Fig 1.1.1.)
6		Content Accessibility	Content is not publically available and/or is not released under an open license (e.g. appropriate Creative Commons or similar open access licence)	Content is publically available and is released under an open license (e.g. appropriate Creative Commons or similar open access licence).	Content exists on a publicly accessible repository, is licensed under an appropriate Creative Commons license (or similar) and is made available for localization and adaptation with the ability to share updates back to the community.
7		Sustainability and ongoing support	There is no institutional/organizational or community support. No formalized content update and management processes in place.	A core support organization or community is identified and is supported by multiple funding streams. Content is regularly updated with formalized management processes in place.	A core support organization / community supported by multple funding streams has formalized content management processes in place. Training content has been adopted/institutionalized at tertiary institutions and may be accredited for CPD points for relevant health informatics roles.
8	Community Support	Organizational and Community Engagement	There is no core organization or team responsible for curating the content. There are no or very limited community contributions.	There is a core organization curating the content with commitment for ongoing support. There is a process for community contributions and evidence of contributions from those utilizing the content.	Multiple organizations in addition to the core organization contribute to the content and there is an available and active community engagement platform enabling representation from countries and implementers where the content is utilized.
9		Content Governance	There is no community and/or organizational governance structure in place to direct continued development of the digital health content	Some informal processes for organizational and/or community management exist to direct continued development of the digital health content	Formal structures (e.g. leadership, technical advisory group, community representatives) exist and are practiced with documented roles and responsibilities in a transparent fashion and are used to direct continued development of the digital health content
10		Content Roadmap	No roadmap exists or there is no routintely maintained platform that is publicly accessible for content revisions and for new content additions or update requests.	There is a publicly accessible and routinely maintained platform for content update requests. A roadmap exists describing currently planned and resourced development activities to support and maintain the content. A clearly defined evaluation/feedback mechanism exists that provides qualitative metrics for the content.	Updates and new revisions are documented via a content roadmap with release cycles. A clearly defined evaluation/feedback mechanism exists that provides qualitative and quantitative metrics for the content. There are forums for diverse and representative community members to discuss update and revision requests. A clear prioritization process exists and is utilized for the addressing the content revision and update backlogs.	Note: Versioning should not be incompatible with (should not "break") previous versions at the highest maturity level. This is particularly relevant for profiles/standards.
11		Resources to support use	No resources exist to support use of the content by implementers (e.g. implementation/user guides, trainer notes, trainer aids, train the trainer materials).	Some implementer resources exist (implementation and use guides, train the trainer manual, instructional videos, checklists, etc) but these only address a limited subset of the content and/or ways it may be utilized.	A full versioned suite of implementer resources exists (e.g.training manuals, online courses, tutorials and useage guides) addressing most of the common needs and domains covered by the content. Where documentation form part of available resources, they are released under an appropriate Creative Commons license, or similar.
12		Multi-Lingual Support	Limited or no support in for the content to be available in multiple languages. Multi-lingual documentation and/or user resources are non-existent.	Content has been translated into more than one language. Some user documentation exists in more than one language.	Content has been translated into multiple languages. The user and implementer documentation has been translated into multiple languages.
13	Digital Health Content Maturity	Content Productization	Content is in a static stage and there is no stragety or tooling to support updates. An initial publication of the content exists (with release date) with no versioning and no change log.	If content is intentionally dynamic, there is a strategy and tooling to facilitate updates. Content is versioned with one to two versions (or subversions) published and accessible with release dates.	Content is actively dynamic with a documented strategy and tooling to facilitate updates. Content is versioned, with three or more versions/subversions published; there is a documented revision log for each version with release dates.	Note: Versioning should not be incompatible with (should not "break") previous versions at the highest maturity level. This is particularly relevant for profiles/standards.
14		Content Reuse / adaptability	Content is static e.g. a PDF. Content is not hosted - "shared with friends" model. Content is not available in a form that can be easily adapted or exchanged between systems / platforms	Content is available via a hosted link and in a format (e.g. CSV, Word documents, etc) that allows for easier adaptation or import/transfer between systems/platforms.	Content is hosted and available and can be found in search engines. Content is available in a standardized format (using standards relevant to the content domain) to support import, export and transfer between relevant systems/platforms.
15		Content- Alignment to global normative agencies	Content has been developed independently of United Nations (UN) and multi-lateral agencies	Content has been developed with input from relevant UN and multi-lateral agencies	Content has been formally developed, or adopted by, relevant UN and multi-lateral agencies.
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