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GamesquestSpainboxWaylandSpiral GalaxyHappyshops
Sendwich Logistics
Collext FulfillmentShiphopperyesfulfillmentLogisticoAimplifyAmazon.co.ukAmazon.deChina DivisionIdeaspatcherFloship
USPS (cost comparison)
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LocationUKSpainUKUKGermanyGermanyUKChinaUKGermanyGermanyUKGermanyChinaFranceHong Kong, China
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websitegamesquest.co.uk
http://spainbox.com/mailboxes
waylandgames.co.uk/
www.spiralgalaxygames.co.uk
http://www.happyshops.com/index.php?cmd=fulfillment
www.sendwich-logistics.com
http://www.collext.com/crowdfunding-fulfilment/
shiphopper.com
www.yesfulfilment.com
www.logistico.dewww.aimplify.com
sellercentral.amazon.co.uk
sellercentral.amazon.de
www.chinadivision.com
ideaspatcher.com/
www.floship.com
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contact nameAndrew CarterManuel GallegoChris PondDaniel WilkinsonAnnika ReinholdMaxi Ebert Craig ParrenJehpin LiewJason WilliamsRobert ZimmermannMatthias VogelN/AN/AMichael ChanVictor CullotSteve Suh
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contact email
fulfilment@gamesquest.co.uk
manuel@spainbox.com
chris@minervagames.co.uk
dan@spiralgalaxygames.co.uk
projekt@Happyshops.com
maxi.ebert@sendwich-logistics.com
hello@collext.com
info@shiphopper.com
hello@yesfulfilment.com
rz@logistico.de
fulfillment@aimplify.com
N/AN/Amichael@chinadivision.com
vcullot@morningplayers.com
steve.suh@floship.com
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Stonemaier tested?yesyesnononononononono
yes (Viticulture & Euphoria)
yes (Viticulture & Euphoria)
No
yes (Viticulture 2.0)
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Testimonials URLhttp://bit.ly/2rntmf6
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Testimonials URLhttp://bit.ly/2qJjr1g
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Do you ship to Norway, Serbia, Switzerland (all non-EU countries), Croatia, and Russia?Yesyesyes, but Russian customs have been difficult latelyyesyesyesYesyes, but I can only clear customs for EU countries only.Yesyes, as long as there are no legal restrictions for the specific type of productyesnonoYesyesYes
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Can you ship worldwide?YesyesyesyesyesyesYesyes. Europe, Asia & Australia are my strengths.YesyesyesnonoYesnoYes
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Do you have limits on the minimum or maximum number of units? nono limitno limitno limitnonono limitnoNononomax 5000 limits (but can be expanded)max 5000 limits (but can be expanded)Nono limitNo
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Can you ship individual packages (1 unit) as well as bulk packages (10-20 units) to a single customer?yesyesyesyesyesyesyesyesYesyesyesyesyesYesyesyes, both
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Are you only looking to serve tabletop game creators, or are you open to shipping any product? We Specialise in Games and Collectablesany productany productany productsonly gamesany productany productany productAny Productany productany product, electronics only within Europeany productany productAny productany productmost products
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Can you pack multiple SKUs in one box?yesyes. With an additional fee based in number of orders/monthyesyesyesyesyesyesYesyesyesyesyesYesyesyes
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Do you require each item to have a bar code or just a SKU?no barcodes neededno barcode neededno barcodes neededno barcodes needednono barcodes neededno barcodes needednoNono barcodes neededno, but we add our own if neededbar code prefered, but they can add sticker labels if neededbar code prefered, but they can add sticker labels if neededSKUno barcodes neededdepends
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Do I arrange freight to get games to your warehouse, or do you?Either, but we are partnered with a large importer and game distributor for Importationeithercreator arranges freight to their warehouseeither Whatever you prefer. We can arrange everything for you.Yes since we are a traditional freight forwarder we can offer any type of transportation and clearance worldwideeithercreator arrange freight to their warehouse, or provide local contact of factory to arrange.We can arrange freight from any country, we source products and regularly import from Asia so we know that market besteithereithercreator arranges freight to their warehousecreator arranges freight to their warehouseEither request a pick-up, or arrange freight by creator himself/herself to our warehouseeithereither
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Do you pack products with padding inside the shipment boxes?Whatever is best for the productyesyesyesusually yes, depending on the needs of the products. You can order special arrangements, too. Just ask and we will find the best solution.each product will be packed properly and can also be discussed with the customeryesyesYes, packing scheme will be agreed with customeryesyes, but depends on the Campaigner's needsyes (most of the time, but not consistently)yes (most of the time)Yesyesdepends on parcel
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Will you act as the consignee for VAT payment purposes (with the creator reimbursing you later)?Yesyesno - creator must have an EORI number or another consignee in the UKyesyesYes we can offer each type of VAT set up in Europe as we have our own tax departmentyesNo VAT is required. All orders ship from China or UK forwarding warehouse. Goods come from customer's China suppliers directly.Yesyesgenerally yes, but depends on the productsno - creator must have an EORI number or another consignee in the UKno - creator must have an EORI number or another consignee in Germanynoyesdepends
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How fast of a turnaround time do you offer from receipt of packages to backer shipments? 1-5 Days1-5 days2-4 days (they can pack 300-600 orders/day)3 - 5 days for address confirmation if the data provided is good, it can start immediatly. 1-3 days, depending on the amount (about 300-500 per day, if we have some time before to organize our staff for the campaign, up to 2000 per day)depending of the amount of orders, but usually products can ship out same day of receipt already. For larger amounts of shipments we can complete within a few days1-5 days1 day if advanced notice is given and all unique arrangements planned. But the first shipment for new client with 1 day turnaround could be unrealistic.With proper planning some orders can be shipped Same Day as receipt. For larger backer shipments 103 days.1 - 3 days depending on the overall layout of the projectDepends on the project size. Usually 500 packages per day, up to 5k when needed.1 week1 weekWithin 1 business day depending on the overall layout of the project3-7 days2-3 days
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How do creators and backers track packages you send?We can use a variety of Tracked and untracked services with automated email alertstracking system through UPS, Fedex, TNT, DHL and GLS with email alertscreators can pay more for tracking numbersWe use both tracked and untracked services Tracking is emailed to backers.Parcels with 2kg or more are trackable. Tracking Ids will be provided to backers and creators then.Tracking# will be sent out to each customer by email in preferred Layout with your Logo etc. All orders are visible with tracking numbers in our online portal for more than 10 yearsWe use both tracked and untracked services creator and backers get notification emails when order ships. Shipment tracking is possible.Creators can login and view tracking on any order. backers receive an email with tracking information on the day of despatch.We provide tracking information by email for each package to the creator or the backer or both.We run our own shipping software for crowdfunding campaigns, Backer receives an email with the tracking code. Address verification with backers is possible before sending the goods out, also to put shipments on hold.backers get a notification email when the order ships; creator can search by order #backers get a notification email when the order ships; creator can search by order #Backers get notification emails with tracking numbers associated to their parcel. Creators have access to an online dashboard where they can follow the progress real timetracking system through FedEx with e-mail alertswww.floship.com
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How are orders uploaded to you on a bulk or individual basis?Via Spreadsheetspreadsheet/shared google doc/shopify API,magento,woocommerce, prestashop, etc.send a spreadsheet to themsend a spreadsheet to themCSV list for bulk and online form for single shipmentsCSVCSV or Excel spreadsheed preferredFlexible. Can be spreadsheet or even just forwarding the sales order email from ecommerce software or marketplaces like Amazon or ebay.Email / Web store / Marketplace / CSV / FTP / APICSV or Excel spreadsheed preferred, email notification from e-commerce system will be accepted as well. csvbulk: use a very specific spreadsheet; individual: enter manually onlinebulk: use a very specific spreadsheet; individual: enter manually onlineSpreadsheet or emailspreadsheet and/or shared Google docVia the Floship web app with connectors for Shopify, WooCommerce, Magento and a RESTful API. Integrated with Backerkit
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Additional informationSpecialist Online games retailer, with 45% of business already being shipped abroad. Partnered with Uk and Europe's biggest games distributor Esdevium. We offer additional exposure opportunities to all our partners at no extra cost.To ship to Spain will be around 5 USD upto 5 kgs. Handling fees should be added:Order Volume Full Pick Price Additional Pick(s) Price
First orders Per full pick
1-50 2.1 €
Per additional pick(s)
0.69 each
Next consecutive orders Per full pick
51-250 1.64 €
Per additional pick(s)
0.58 € each
Next consecutive orders Per full pick
251-2,500 1.2 €
Per additional pick(s)
0.52 € each
Next consecutive orders Per full pick
2,501-5,000 1.1 €
Per additional pick(s)
0.5 € each
Wayland takes responsibility for packing errors, but creators are responsible for lost packages (i.e., if a backer doesn't receive a product sent to the address they provided).Over 19500 kickstarter packages shipped so far (end 2015). We can also handle distribution in UK and Europe, and have direct access to the UKs largest online games retailer.Extra inventory can be offered to retailers and customers. We can sell your games via our onlineshops (Spiele-Offensive.de, Germanies biggest shop for boardgames), too. Happyshops can then act as your distribution and fulfillment base in Europe.

We run German based Boardgame crowdfunding fullservice www.Spieleschmiede.com that can often add significant numbers of backers to your campaigns if you work with us for German localisation.
One stop solution with locations worldwide. We can offer post campaign solutions with online shop integrations, as well as just the KS fulfillment. RMA Management and VAT Registrations won't be a problem. We take care of all customer service related issues. Very flexible and will tailor each process to our customers needsPrices excluded VAT. Returns Outbound rate + $5 Volumetric Conversion rate 1CBM = 200KG (5CBM PER TONNE ) Prevailing fuel rate included Remote Area sucharge of $9.00 Included Liablity of $130 for loss or damage per parcel. Compensation can be pursued where sufficent evidence is providedShipping fees are inclusive of customs clearance and VAT fees for Euro areas. Customers have their parcels routed from London. Shipping price increase is linear and calculated for every 0.1kg for first 2kg. Non EU countries may need to pay customs fees. I have given fees related to the higher weight in the table below.Bespoke Fulfilment scheme will be agreed with customer, we ship to UK, Europe and Worldwide using different carriers.Fulfillment company dedicated to all-in-one solutions for Crowdfunding campaigns, long experience with campaigns with large campaigns (>10k), complicated reward setups and delayed projects. But we like simple projects also ;) We also offer after-sales, multi-lingual surveys and invoicing (VAT support) for Backers through our own system.Extra inventory can be made available for purchase from Amazon; inventory cannot be returned in bulk to the US,; very specific pallet and carton restrictions. It's easy to sell extra products via Amazon FBA after backer order fulfillment is complete.Extra inventory can be made available for purchase from Amazon; inventory cannot be returned in bulk to the US,; very specific pallet and carton restrictions. It's easy to sell extra products via Amazon FBA after backer order fulfillment is complete.Compared with other service provider,we have many free services. Such as Free warehousing(90 days free,even beyond 90days,the cost is very little and can be ignored),Free Quality Checking. Customized services such as print a logo on your package,place a card in your package and so on.Contact us to know more.it helps to have the sizes of the games in advance so they can order the correct box size, offers very low pricing for packages under 0.5 kgWe are the most experienced crowdfunding fulfillment company in for international shipping:

www.kickstarter.com/help/resources
www.indiegogo.com/partners
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warehousing, unloading, & other feesNo hidden fees, 6 months warehouse space included, no setup up costStorage is only 19 euros/cbm/monthProject Setup £40, Goods in Box £1, Pallet £10 Warehousing free for 3 monthslong time storage fees, (small) fees for customs handling, returning parcels, extra shrink wrappingWe can calculate the costs for each campaign for every country including shipping, VAT and duties in each country£35 Recieve Fee, Goods in Box £1, No set up, No pick & pack fees, FREE Standard Packaging & Labelling$99 monthly fee for every 50 SKUs + 2.8 sqm of space. No setup or receiving fees.Free setup, Free goods in, Free storage (3 months), picking / packing / labelling bespoke prices dependent on requirements.No setup fees, free storage for the 1st month, all other pricing depends on requirements.Storage fee if goods are stored over a month, receiving fee 20 EUR/man hour. Carrier related return fees apply and range from 4 EUR (Germany), 10 EUR (Europe) to 25 EUR (international).inventory In stock for over a year is subject to a fee of $1,400 per cubic meterinventory In stock for over a year is subject to a fee of $1,400 per cubic meterMinimal warehouse fees for long-term storage (not Kickstarter delivery)depends
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postage (with tracking), packaging, & labor fees:0-99Kg Prices priced as untracked due to significant savings (dollars quoted based on a 1.31 conversion rate to GBP)-0 to 2 kg are untracked. Over 2kg are tracked (GLS) . All europe is priced as a single destination to make your own and your backers postage calculations simple.Calculation based on EUR and was transferred to USD (2.Jun.17). Using only premium logistic partners (DHL, German Post + GLS)Prices will be calculated based on customers project, volume and size of products(dollars quoted based on a 1.30 conversion rate to GBP) UK 0-99kg sent tracked Royal Mail. Other UK sent Courier Tracked & Signed. Worldwide orders sent Royal Mail Tracked, prices will be as per http://www.royalmail.com/price-finder. Dollar exchange rate 1.30. quoted with 1 EUR = 1.10 USD. We ship only insured and trackable packages (DHL, German Post registered mail, DPD for electronic goods). Insurance: up to 500 EUR @ DHL & DPD, registered mail up to 25 EUR.
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UK0-.99 kg$6.10 $9.41 $7.70 $6.40 $6.40 $4.51 12.92 (remember we are fulfilling from your China locations, so you don't have sea shipments to your fulfillment houses)$4.35 $14.50 $12.90$6.20 $12.40 $19.80 $9.50 $4.20 $23.40
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1-1.99 kg$6.10 $9.86 $10.80 $7.90 $13.23 $5.80 $21.25 $6.89 $14.50 $13.20$8.00 $14.88 $28.60 $12.20 $5.60 $53.42
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2-3.99 kg$6.10 $12.44 $12.60 $10.00 $14.33 $8.32 $38.20 $6.89 $14.50 $13.20$8.80 $19.84 $39.20 $13.60 $7.91 $63.02
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Germany0-.99 kg$6.71 $8.87 $8.20 $9.75 $5.07 $5.09 $16.83 $8.48 $6.50 $6.59$15.74 $5.50 $19.80 $15.00 $5.21 $23.40
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1-1.99 kg$8.57 $8.87 $13.10 $14.80 $7.35 $6.69 $25.50 $16.25 $6.50 $6.59$20.54 $5.90 $28.60 $20.40 $6.34 $43.55
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2-3.99 kg$9.88 $11.50 $15.40 $18.00 $7.35 $8.32 $46.70 $21.65 $6.50 $7.10$17.34 $7.60 $39.20 $23.80 $8.25 $52.65
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France0-.99 kg$6.74 $9.41 $8.70 $9.75 $6.40 $9.97 $16.83 $8.48 $14.50 $10.56$15.74 $12.40 $19.80 $9.50 $4.52 $23.40
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1-1.99 kg$10.52 $9.86 $15.70 $14.80 $13.12 $12.29 $25.50 $16.25 $14.50 $10.56$20.54 $14.88 $28.60 $12.20 $6.55 $44.39
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2-3.99 kg$11.77 $13.59 $15.70 $18.00 $13.12 $13.68 $46.70 $21.65 $14.50 $10.56$17.34 $19.84 $39.20 $13.60 $8.19 $53.10
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Spain0-.99 kg$3.95 $14.50 $12.90
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1-1.99 kg$3.95 $14.50 $13.20
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2-3.99 kg$4.95 $14.50 $13.20
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Denmark0-.99 kg$8.06 $13.45 $11.40 $9.75 $6.40 $9.97 $16.83 $8.48 $12.00 $10.56$15.74 $12.40 $19.80 $15.00 $5.30 $23.40
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1-1.99 kg$10.25 $14.25 $19.60 $14.80 $11.58 $12.29 $25.50 $16.25 $12.00 $10.56$20.54 $14.88 $28.60 $20.40 $9.49 $44.86
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2-3.99 kg$10.67 $18.72 $24.10 $18.00 $11.58 $13.68 $46.70 $21.65 $13.00 $10.56$17.34 $19.84 $39.20 $23.80 $12.21 $53.19
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Slovenia0-.99 kg$7.35 $13.45 ?$9.75 $6.40 $9.97 $18.83 $8.48 $14.50 $12.90$24.54 $19.84 $19.80 $24.50 $5.34 $23.40
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1-1.99 kg$12.60 $14.25 ?$14.80 $13.23 $15.59 $29.25 $16.25 $14.50 $13.20$36.54 $29.76 $28.60 $34.00 $9.68 $44.86
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2-3.99 kg$16.88 $18.72 $24.70 $18.00 $14.33 $18.06 $48.70 $21.65 $14.50 $13.20$18.94 $49.60 $39.20 $37.40 $13.01 $53.19
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Norway0-.99 kg$9.74 $27.84 $10.60 $9.75 $10.69 $9.97 $18.83 $8.48 $38.00 $17.70$19.80 $38.00 $8.40 $23.40
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1-1.99 kg$21.84 $27.84 $19.20 $14.80 $17.63 $15.59 $29.25 $16.25 $38.00 $17.70$28.60 $42.00 $13.51 $44.86
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2-3.99 kg$21.84 $27.84 $37.60 $18.00 $16.86 $25.04 $48.70 $21.65 $38.00 $17.70$39.20 $50.00 $22.09 $53.19
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postage, packaging, & labor fees:
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0-.99 kgUK$6.10 $13.83 $7.70 $6.40 $6.40 $4.51 12.92 (remember we are fulfilling from your China locations, so you don't have sea shipments to your fulfillment houses)$4.35 $14.50 $12.90 $6.20 $12.40 $19.80 $9.50 $4.20 $23.40
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Germany$6.71 $13.83 $8.20 $9.75 $5.17 $5.09 $16.83 $8.48 $6.50 $6.59 $15.74 $5.50 $19.80 $15.00 $5.21 $23.40
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France$6.74 $13.83 $8.70 $9.75 $6.52 $9.97 $16.83 $8.48 $14.50 $10.56 $15.74 $12.40 $19.80 $9.50 $4.52 $23.40
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Denmark$8.06 $15.14 $11.40 $9.75 $6.52 $9.97 $16.83 $8.48 $12.00 $10.56 $15.74 $12.40 $19.80 $15.00 $5.30 $23.40
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Slovenia$7.35 $17.62 ?$9.75 $6.52 $9.97 $18.83 $8.48 $14.50 $12.90 $24.54 $19.84 $19.80 $24.50 $5.34 $23.40
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Norway$9.74 $23.13 $10.60 $9.75 $10.69 $9.97 $18.83 $8.48 $38.00 $17.70 $19.80 $38.00 $8.40 $23.40
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EXPECTED AVERAGE$6.92 $14.44 $8.68 $8.58 $6.18 $12.81 $17.63 $7.79 $12.23 $11.87 $12.32 $10.26 $19.80 $13.68 $23.17
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1-1.99 kgUK$6.10 $16.50 $10.80 $7.90 $13.23 $5.80 $21.25 $6.89 $14.50 $13.20 $8.00 $14.88 $28.60 $12.20 $5.60 $53.42
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Germany$8.57 $16.33 $13.10 $14.80 $7.35 $6.69 $25.50 $16.25 $6.50 $6.59 $20.54 $5.90 $28.60 $20.40 $6.34 $43.55
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France$10.52 $16.33 $15.70 $14.80 $13.12 $12.29 $25.50 $16.25 $14.50 $10.56 $20.54 $14.88 $28.60 $12.20 $6.55 $44.39
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Denmark$10.25 $15.14 $19.60 $14.80 $11.58 $12.29 $25.50 $16.25 $12.00 $10.56 $20.54 $14.88 $28.60 $20.40 $9.49 $44.86
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Slovenia$12.60 $17.62 ?$14.80 $13.23 $15.59 $29.25 $16.25 $14.50 $13.20 $36.54 $29.76 $28.60 $34.00 $9.68 $44.86
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Norway$21.84 $23.13 $19.20 $14.80 $17.63 $15.59 $29.25 $16.25 $38.00 $17.70 $28.60 $42.00 $13.51 $44.86
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EXPECTED AVERAGE$8.80 $16.14 $13.96 $12.44 $11.19 $14.41 $24.11 $14.69 $12.23 $11.97 $16.19 $12.31 $28.60 $18.05 $46.76
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2-3.99 kgUK$6.10 $16.50 $12.60 $10.00 $14.49 $8.32 $38.20 $6.89 $14.50 $13.20 $8.80 $19.84 $39.20 $13.60 $7.91 $63.02
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Germany$9.88 $16.50 $15.40 $18.00 $7.35 $7.19 $46.70 $21.65 $6.50 $7.10 $17.34 $7.60 $39.20 $23.80 $8.25 $52.65
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France$11.77 $16.50 $15.70 $18.00 $13.30 $13.68 $46.70 $21.65 $14.50 $10.56 $17.34 $19.84 $39.20 $13.60 $8.19 $53.10
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Denmark$10.67 $23.13 $24.10 $18.00 $11.82 $13.68 $46.70 $21.65 $13.00 $10.56 $17.34 $19.84 $39.20 $23.80 $12.21 $53.19
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Slovenia$16.88 $29.52 $24.70 $18.00 $14.49 $18.06 $48.70 $21.65 $14.50 $13.20 $18.94 $49.60 $39.20 $37.40 $13.01 $53.19
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Norway$21.84 $23.13 $37.60 $18.00 $17.21 $25.04 $48.70 $21.65 $38.00 $17.70 $39.20 $50.00 $22.09 $53.19
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EXPECTED AVERAGE$9.49 $18.71 $17.67 $15.26 $11.69 $14.52 $43.63 $19.19 $12.50 $12.05 $13.96 $16.63 $39.20 $20.78 $55.65
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