04. Outsource Lab Tests TAT Compliance Rate.xlsx

	A	B	I	J	K	L	M	N	O	P	Q	R	S	T	U
1	Outsource Lab Tests TAT Compliance Rate
2	Indicator Name:	Outsource Lab Tests TAT Compliance Rate		JAN	FEB	MAR	APR	MAY	JUN	JUL	AUG	SEP	OCT	NOV	DEC
3	Numerator:	Number of outsourced lab test reports received within the defined target TAT	Numerator
4	Denominator:	Total number of outsourced tests sent to referral lab	Denominator
5	Rationale	To monitor the performance of outsourced referral lab	Rate	#DIV/0!	#DIV/0!	#DIV/0!	#DIV/0!	#DIV/0!	#DIV/0!	#DIV/0!	#DIV/0!	#DIV/0!	#DIV/0!	#DIV/0!	#DIV/0!
6	Inclusion Criteria	All outsourced tests	Target-100%	100%	100%	100%	100%	100%	100%	100%	100%	100%	100%	100%	100%
7	Exclusion Criteria	Inhouse performed tests
8	Indicator Owner:	Laboratory HOD
9	Selection criteria:	√ High Risk □ High Volume □IPSG √ Problem Prone □High Cost
10		√ Contract Monitoring □ Regulatory Requirement
11		□Others: Accreditation requirement
12	Type of Indicator:	□ Structure √ Process □ Outcome □ Process & Outcome
13	Frequency:	√ Monthly □ Quarterly □ Bi-Annual □ Annual
14	Department/ Unit	Lab
15	Sample Size:	All outsourced test
16	Data collection method / Source	The Lab KPI facilitator shall check the referral lab tests report TAT and verify the compliance and compile the data for KPI calculation
17	Data methodology:	√ Retrospective □ Concurrent
18	Unit of Measurement	Percentage
19	Target:	100%
20	Benchmark (If Applicable)	NA
21	Data Analysis:
22	Common variations
23	Common variations
24	Action plan:
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