Zendesk Data Model_v2

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4	Last Updated:	September 21, 2018
5	Title:	Expected Zendesk Data Model
6	Blendo (Apirise Inc.)	https://www.blendo.co/knowledge-category/integrations/
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8	Resource	Table Name	Description
9	Audit Logs	audit_logs
10	Automation Actions	automation_actions
11	Automation Conditions All	automation_conditions_all
12	Automation Conditions Any	automation_conditions_any
13	Automations	automations
14	Custom Roles	custom_roles
15	Group Memberships	group_memberships
16	Groups	groups	When support requests arrive in Zendesk Support, they can be assigned to a Group. This table contains information about these Groups in Zendesk.
17	Macro Actions	macro_actions
18	Macros	macros
19	Organization Memberships	organization_memberships
20	Organizatins	organizations	In Zendesk Support, customers (end-users) can be segmented into organizations. This table contains information about these Organizations in Zendesk.
21	Ticket Attachments	ticket_assignments
22	Ticket Events	ticket_events	This table contains information about these Ticket Events in Zendesk. This resource is not synced by default. Please ask us to enable this for you.
23	Ticket Events Comments	ticket_events_comments
24	Ticket Field Custom Field Options	ticket_field_custom_field_options
25	Ticket Fields	ticket_fields
26	Ticket Field System Field Options	ticket_fields_system_field_options
27	Ticket Forms	ticket_forms
28	Ticket Metric Events	ticket_metric_events	You can use the ticket metric events to track reply times, agent work times, and requester wait times. This table contains information about these Ticket Metrics Events in Zendesk.
29	Ticket Metrics	ticket_metrics	TBD
30	Tickets	tickets	Tickets are the means through which your end users (customers) communicate with agents in Zendesk Support. This table contains information about these Tickets in Zendesk.
31	Trigeer Actions	trigger_actions
32	Trigger Conditions All	trigger_conditions_all
33	Trigger Conditions Any	trigger_conditions_any
34	Triggers	triggers
35	Users	users	Zendesk Support has three types of users: end-users (your customers), agents, and administrators. This table contains information about these Users.
36	View Conditions All	view_conditions_all
37	View Conditions Any	view_conditions_any
38	Views	views
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