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02-17-2026 16:44:0701-01-1900 0:00:00Thomas - <tdcoates@gmail.com>Nationwide Claims <nationwide_claims003@nationwide.com>, nationwide-claims@nationwide.comtdcoates@googlemail.comClaim 928360-GQ – Supervisory Failure, Total Loss ACV, and RentalSubject: Claim 928360-GQ – Supervisory Failure, Total Loss ACV, and Rental

Douglas Himmelberger

Mr. Himmelberger,

This claim has been in a documented escalation posture for more than two
weeks, and I have still not had meaningful supervisory involvement.

On February 11 I formally requested supervisor review because of the
impasse created by the invented “already totaled” narrative and the refusal
to provide a proper total loss ACV valuation. Since then:

-

I was not told that Sean Cochran is Bruce Moffett’s supervisor.
-

Sean’s February 13 emails did not address my supervisor request;
instead, he attempted to shift the file to Progressive and repeat the
“already totaled” theory that I had already corrected in writing.
-

At no point did Sean identify himself as the supervising adjuster on
Bruce’s file or actually correct or direct Bruce’s handling in light of the
clean title and absence of any prior total loss or ACV payout.

By contrast, the record is clear:

-

Nationwide’s own field appraiser, Elsie Richmond‑White, confirmed in
writing that the vehicle “did come up as a total loss and the claim has
been transferred to a Total Loss adjuster.”
-

The Q7 is a clean‑title vehicle with no total‑loss history and no prior
ACV payout.
-

Nationwide is treating this as a total loss, which requires a full ACV
evaluation and payment for a clean‑title 2013 Q7, not reliance on an
unsupported “already totaled” narrative.
-

No ACV valuation report, no comparable vehicles, and no supporting
documentation have been produced.
-

Nationwide has instructed Enterprise to cut off my rental on February 23
while the vehicle remains undrivable and ACV has not been determined or
paid.

Nationwide is treating this as a total loss. That requires a full ACV
determination and payment for a clean‑title 2013 Q7. There has never been
any lawful total‑loss determination or ACV payout on this vehicle; anything
short of a proper ACV valuation is not acceptable.

The decision to let Enterprise send cutoff notices while ignoring a pending
supervisor request, and while the core classification and valuation issues
remain unaddressed, is not consistent with good‑faith handling.

From your level, I expect the following:

1.

Written confirmation that you are the supervising authority over this
file and that you have reviewed the chronology, including my February 11
and February 13 escalation emails and Sean Cochran’s responses.
2.

Immediate production of a full ACV valuation report for this clean‑title
2013 Q7 (all comps and adjustments), reflecting its actual pre‑loss status
as Nationwide’s own appraiser classified it: a total loss from this
collision.
3.

Clarification, in writing, that either (a) the direct‑bill rental will
be extended for a reasonable period while ACV is determined and paid, or
(b) Nationwide understands that any gap after February 23 will be treated
as loss‑of‑use damages for which I will be seeking recovery.

I am ready to resolve this claim once Nationwide complies with its
obligations on total loss ACV and loss of use. What I will not do is accept
an unsubstantiated “already totaled” story, an ACV‑free number, and a
rental cutoff while the vehicle is undrivable and the claim remains at a
supervisory impasse.

I expect a written response from your level.

Thomas Coates
(757) 374‑3539
<CAO5XQPk8RJ5CdEXMXrK1B-tbPd0h2yfcFHf2_WibXoESsx3RtA@mail.gmail.com>02-17-2026 16:44:07
3
02-28-2026 13:13:3801-01-1900 0:00:00Thomas - <tdcoates@gmail.com>Thomas Coates <tdcoates@gmail.com>tdcoates@googlemail.comFwd: Claim 928360-GQ – Supervisory Failure, Total Loss ACV, and Rental---------- Forwarded message ---------
From: Thomas - <tdcoates@gmail.com>
Date: Tue, Feb 17, 2026 at 4:44 PM
Subject: Claim 928360-GQ – Supervisory Failure, Total Loss ACV, and Rental
To: Nationwide Claims <nationwide_claims003@nationwide.com>, <
nationwide-claims@nationwide.com>


Subject: Claim 928360-GQ – Supervisory Failure, Total Loss ACV, and Rental

Douglas Himmelberger

Mr. Himmelberger,

This claim has been in a documented escalation posture for more than two
weeks, and I have still not had meaningful supervisory involvement.

On February 11 I formally requested supervisor review because of the
impasse created by the invented “already totaled” narrative and the refusal
to provide a proper total loss ACV valuation. Since then:

-

I was not told that Sean Cochran is Bruce Moffett’s supervisor.
-

Sean’s February 13 emails did not address my supervisor request;
instead, he attempted to shift the file to Progressive and repeat the
“already totaled” theory that I had already corrected in writing.
-

At no point did Sean identify himself as the supervising adjuster on
Bruce’s file or actually correct or direct Bruce’s handling in light of the
clean title and absence of any prior total loss or ACV payout.

By contrast, the record is clear:

-

Nationwide’s own field appraiser, Elsie Richmond‑White, confirmed in
writing that the vehicle “did come up as a total loss and the claim has
been transferred to a Total Loss adjuster.”
-

The Q7 is a clean‑title vehicle with no total‑loss history and no prior
ACV payout.
-

Nationwide is treating this as a total loss, which requires a full ACV
evaluation and payment for a clean‑title 2013 Q7, not reliance on an
unsupported “already totaled” narrative.
-

No ACV valuation report, no comparable vehicles, and no supporting
documentation have been produced.
-

Nationwide has instructed Enterprise to cut off my rental on February 23
while the vehicle remains undrivable and ACV has not been determined or
paid.

Nationwide is treating this as a total loss. That requires a full ACV
determination and payment for a clean‑title 2013 Q7. There has never been
any lawful total‑loss determination or ACV payout on this vehicle; anything
short of a proper ACV valuation is not acceptable.

The decision to let Enterprise send cutoff notices while ignoring a pending
supervisor request, and while the core classification and valuation issues
remain unaddressed, is not consistent with good‑faith handling.

From your level, I expect the following:

1.

Written confirmation that you are the supervising authority over this
file and that you have reviewed the chronology, including my February 11
and February 13 escalation emails and Sean Cochran’s responses.
2.

Immediate production of a full ACV valuation report for this clean‑title
2013 Q7 (all comps and adjustments), reflecting its actual pre‑loss status
as Nationwide’s own appraiser classified it: a total loss from this
collision.
3.

Clarification, in writing, that either (a) the direct‑bill rental will
be extended for a reasonable period while ACV is determined and paid, or
(b) Nationwide understands that any gap after February 23 will be treated
as loss‑of‑use damages for which I will be seeking recovery.

I am ready to resolve this claim once Nationwide complies with its
obligations on total loss ACV and loss of use. What I will not do is accept
an unsubstantiated “already totaled” story, an ACV‑free number, and a
rental cutoff while the vehicle is undrivable and the claim remains at a
supervisory impasse.

I expect a written response from your level.

Thomas Coates
(757) 374‑3539
<CAO5XQPkqFf5Zp3ggFP8w7eOWH_CT4iM5oFg+Q--+eXNqkThUYQ@mail.gmail.com>02-28-2026 13:13:38
4
02-27-2026 13:02:3601-02-1900 0:00:00Nationwide Claims <nationwide_claims003@nationwide.com>"tdcoates@gmail.com" <tdcoates@gmail.com>FW: Nationwide claim 928360-GQ
[https://claimsstaticcontent.nationwide.com/images/NWLogos_Lg_NW_Rev-crop.png]

Mr. Coates,

My apologies, I had the incorrect e mail on file. Please see the string below regarding our position.

[https://claimsstaticcontent.nationwide.com/images/NWLogos_Vert_NW_3C-crop.png]

Sean M Cochran

Nationwide Claims Manager

W 380-251-9572<tel:380-251-9572>

nationwide-claims@nationwide.com<mailto:nationwide-claims@nationwide.com>

PO BOX 182205 GH-2E-TL13

Columbus, OH 43218-2205

[nationwide-logo] <https://www.nationwide.com> [facebook] <https://www.facebook.com/nationwide> [twitter] <https://twitter.com/nationwide> [instagram] <https://www.instagram.com/nationwide/> [linkedin] <https://www.linkedin.com/company/2340/> [youtube] <https://www.youtube.com/nationwide>

All services may not be available in all states.

Nationwide, the Nationwide N and Eagle, and other marks displayed are service marks of Nationwide Mutual Insurance Company, unless otherwise disclosed. ©2026 Nationwide.

We work hard to ensure your online safety, security and privacy. Please take a moment to review our policies<https://www.nationwide.com/personal/privacy-security/>.

Underwritten by Nationwide Mutual Insurance Company



________________________________

From: Sean M Cochran <nationwide_claims003@Nationwide.com>

Sent: Monday, Feb 23, 2026, 2:16 PM

To: tdcoats@gmail.com <tdcoats@gmail.com>

Subject: FW: Nationwide claim 928360-GQ


[https://claimsstaticcontent.nationwide.com/images/NWLogos_Lg_NW_Rev-crop.png]

Mr. Coats,

Our apologies, we had a inaccurate e mail address for you. May you see the string below so you understand our position. Many thanks.

[https://claimsstaticcontent.nationwide.com/images/NWLogos_Vert_NW_3C-crop.png]

Sean M Cochran

Nationwide Claims Manager

W 380-251-9572<tel:380-251-9572>

nationwide-claims@nationwide.com<mailto:nationwide-claims@nationwide.com>

PO BOX 182205 GH-2E-TL13

Columbus, OH 43218-2205

[nationwide-logo] <https://www.nationwide.com> [facebook] <https://www.facebook.com/nationwide> [twitter] <https://twitter.com/nationwide> [instagram] <https://www.instagram.com/nationwide/> [linkedin] <https://www.linkedin.com/company/2340/> [youtube] <https://www.youtube.com/nationwide>

All services may not be available in all states.

Nationwide, the Nationwide N and Eagle, and other marks displayed are service marks of Nationwide Mutual Insurance Company, unless otherwise disclosed. ©2026 Nationwide.

We work hard to ensure your online safety, security and privacy. Please take a moment to review our policies<https://www.nationwide.com/personal/privacy-security/>.

Underwritten by Nationwide Mutual Insurance Company



________________________________

From: Douglas Himmelberger <nationwide_claims003@Nationwide.com>

Sent: Wednesday, Feb 18, 2026, 4:20 PM

To: Thomas Coates <pdcoates@gmail.com>

Subject: FW: Nationwide claim 928360-GQ


[https://claimsstaticcontent.nationwide.com/images/NWLogos_Lg_NW_Rev-crop.png]

Mr. Coates,

Thank you for your email. I have reviewed the chronology of your correspondence, including your February 11 and February 13 messages.

A copy of the vehicle valuation, the estimate, and the unrelated prior damage estimate were previously emailed to you on February 6. For convenience, I am attaching an additional copy of all documents with this message.

To clarify, the valuation was completed based on the vehicle having a clean title. However, the unrelated prior damage documented during the inspection was significant and had a material impact on the appraised value. Our offer to handle the vehicle as a total loss remains in place, and Nationwide is prepared to move forward with settlement resolution.

Please review the attached documents, and let me know how you would like to proceed.

[https://claimsstaticcontent.nationwide.com/images/NWLogos_Vert_NW_3C-crop.png]

Douglas Himmelberger

Director, Claims Material Damage

W 380-251-9529

nationwide-claims@nationwide.com<mailto:nationwide-claims@nationwide.com>

PO Box 182068

Columbus, OH 43218-2068

[nationwide-logo] <https://www.nationwide.com> [facebook] <https://www.facebook.com/nationwide> [twitter] <https://twitter.com/nationwide> [instagram] <https://www.instagram.com/nationwide/> [linkedin] <https://www.linkedin.com/company/2340/> [youtube] <https://www.youtube.com/nationwide>

All services may not be available in all states.

Nationwide, the Nationwide N and Eagle, and other marks displayed are service marks of Nationwide Mutual Insurance Company, unless otherwise disclosed. ©2026 Nationwide.

We work hard to ensure your online safety, security and privacy. Please take a moment to review our policies<https://www.nationwide.com/personal/privacy-security/>.

Underwritten by Nationwide Mutual Insurance Company



________________________________

From: Bruce Moffett <nationwide_claims003@Nationwide.com>

Sent: Friday, Feb 6, 2026, 1:57 PM

To: Thomas Coates <pdcoates@gmail.com>

Subject: Nationwide claim 928360-GQ


[https://claimsstaticcontent.nationwide.com/images/NWLogos_Lg_NW_Rev-crop.png]

Good Afternoon Thomas,

I have attached the documents and reports that you will need for your records as your vehicle has been deemed a Total Loss. Your settlement details are reflected in the Valuation Summary section of the attached CCC One Market Valuation Report.

1. CCC One Market Valuation Report: This report details how the Actual Cash Value of your vehicle (right before the incident occurred) was determined. Nationwide does not set the value for a Total Loss. Nationwide Insurance submits your vehicle mileage, options, and condition rating to a third-party company (approved by your state¿s Department of Insurance) who produces the Market Valuation report based off comparable vehicles in your local market.
2. Estimate of Damages: This is the estimate of damages to your vehicle as a result of the incident.
3. Unrelated Prior Damage: This is the estimate of damages (that existed before the incident occurred) to your vehicle.

For help when you need it

If you have any questions or concerns about your claim, you can reply directly to this email or contact me by phone. If contacting me by phone, please have your claim number and my phone number with extension available to be routed properly.

Sincerely,
Bruce

[https://claimsstaticcontent.nationwide.com/images/NWLogos_Vert_NW_3C-crop.png]

Bruce Moffett

Nationwide Claims Associate

W 833-369-2567 x13564<tel:833-369-2567%20x13564>

F 855-848-2270 <tel:855-848-2270>

nationwide-claims@nationwide.com<mailto:nationwide-claims@nationwide.com>

PO Box 182205 GH 2E TL13 Att Andrea Embrey

Columbus, OH 43218

[nationwide-logo] <https://www.nationwide.com> [facebook] <https://www.facebook.com/nationwide> [twitter] <https://twitter.com/nationwide> [instagram] <https://www.instagram.com/nationwide/> [linkedin] <https://www.linkedin.com/company/2340/> [youtube] <https://www.youtube.com/nationwide>
It is a crime to knowingly provide false, incomplete or misleading information to an insurance company for the purpose of defrauding the company. Penalties include imprisonment, fines and denial of insurance benefits.
________________________________

All services may not be available in all states.

Nationwide, the Nationwide N and Eagle, and other marks displayed are service marks of Nationwide Mutual Insurance Company, unless otherwise disclosed. ©2026 Nationwide.

We work hard to ensure your online safety, security and privacy. Please take a moment to review our policies<https://www.nationwide.com/personal/privacy-security/>.

Underwritten by Nationwide Mutual Insurance Company


[Metadata={6BDDADDE-E56B-4532-A1DB-5CC7B6BEF7ED}]
<MN6PR07MB1127970A93157939D2A817440C073A@MN6PR07MB11279.namprd07.prod.outlook.com>02-27-2026 13:02:36
5
02-27-2026 13:11:0301-02-1900 0:00:00Nationwide Claims <nationwide_claims003@nationwide.com>"tdcoates@gmail.com" <tdcoates@gmail.com>Nationwide claim 928360-GQ
[https://claimsstaticcontent.nationwide.com/images/NWLogos_Lg_NW_Rev-crop.png]

Mr. Coates,

I have extended the rental transportation through Enterprise until March 3, 2026.

[https://claimsstaticcontent.nationwide.com/images/NWLogos_Vert_NW_3C-crop.png]

Sean M Cochran

Nationwide Claims Associate

W 380-251-9572<tel:380-251-9572>

nationwide-claims@nationwide.com<mailto:nationwide-claims@nationwide.com>

PO BOX 182205 GH-2E-TL13

Columbus, OH 43218-2205

[nationwide-logo] <https://www.nationwide.com> [facebook] <https://www.facebook.com/nationwide> [twitter] <https://twitter.com/nationwide> [instagram] <https://www.instagram.com/nationwide/> [linkedin] <https://www.linkedin.com/company/2340/> [youtube] <https://www.youtube.com/nationwide>
It is a crime to knowingly provide false, incomplete or misleading information to an insurance company for the purpose of defrauding the company. Penalties include imprisonment, fines and denial of insurance benefits.
________________________________

All services may not be available in all states.

Nationwide, the Nationwide N and Eagle, and other marks displayed are service marks of Nationwide Mutual Insurance Company, unless otherwise disclosed. ©2026 Nationwide.

We work hard to ensure your online safety, security and privacy. Please take a moment to review our policies<https://www.nationwide.com/personal/privacy-security/>.

Underwritten by Nationwide Mutual Insurance Company


[Metadata={5B2D5B24-A5FA-4715-8E28-EAF52AF84ADB}]
<MN6PR07MB1127987AF00BFCE4B3F4D1A7FC073A@MN6PR07MB11279.namprd07.prod.outlook.com>02-27-2026 13:11:03
6
02-28-2026 13:13:3301-02-1900 0:00:00Thomas - <tdcoates@gmail.com>Thomas Coates <tdcoates@gmail.com>tdcoates@googlemail.comFwd: Nationwide claim 928360-GQ---------- Forwarded message ---------
From: Nationwide Claims <nationwide_claims003@nationwide.com>
Date: Fri, Feb 27, 2026 at 1:11 PM
Subject: Nationwide claim 928360-GQ
To: tdcoates@gmail.com <tdcoates@gmail.com>




Mr. Coates,

I have extended the rental transportation through Enterprise until March 3,
2026.

Sean M Cochran

Nationwide Claims Associate

W 380-251-9572

nationwide-claims@nationwide.com

PO BOX 182205 GH-2E-TL13

Columbus, OH 43218-2205
[image: nationwide-logo] <https://www.nationwide.com> [image: facebook]
<https://www.facebook.com/nationwide> [image: twitter]
<https://twitter.com/nationwide> [image: instagram]
<https://www.instagram.com/nationwide/> [image: linkedin]
<https://www.linkedin.com/company/2340/> [image: youtube]
<https://www.youtube.com/nationwide>
It is a crime to knowingly provide false, incomplete or misleading
information to an insurance company for the purpose of defrauding the
company. Penalties include imprisonment, fines and denial of insurance
benefits.
------------------------------

All services may not be available in all states.

Nationwide, the Nationwide N and Eagle, and other marks displayed are
service marks of Nationwide Mutual Insurance Company, unless otherwise
disclosed. ©2026 Nationwide.
We work hard to ensure your online safety, security and privacy. Please
take a moment to review our policies
<https://www.nationwide.com/personal/privacy-security/>.

Underwritten by Nationwide Mutual Insurance Company
[image: Metadata={5B2D5B24-A5FA-4715-8E28-EAF52AF84ADB}]
<CAO5XQPmjindgRF_YcueC3ZyL0GKRcK2ZkzhnQWsqhnaF+m-RFw@mail.gmail.com>02-28-2026 13:13:33
7
02-23-2026 13:37:4501-01-1900 0:00:00Mark Fitzer <FITZERM@nationwide.com>tdcoates@gmail.comNationwide Claim 928360-GQ - Customer ConcernDear Mr. Coates,

I am part of the Regulatory Solutions team at Nationwide, and I am
following up on the concerns you submitted to our Office of Customer
Relations.

On behalf of Nationwide, I regret you encountered difficulties with the
progress of your claim. I have been reviewing the file, and it appears some
pertinent communications were sent to an incorrect email address. Thus, I
have asked for email(s) to be sent again to your attention. The issue
regarding your rental is also under review.

Thank you for sharing your feedback. In the interim, if you wish to contact
me, my normal office hours are Monday - Friday, 8 AM - 4:30 PM EST.

Sincerely,

Mark Fitzer
Nationwide Mutual Insurance Company
Specialist, Regulatory Solutions
PO BOX 182068
COLUMBUS, OH 43218-2068
(Work) 614-435-4262
(Fax) 866-281-9828
FITZERM@nationwide.com
<1209214801.26764.1771871865878@cc-messaging-prod-64bf7d4d4-bpcgf>02-23-2026 13:37:45
8
02-28-2026 13:13:2901-01-1900 0:00:00Thomas - <tdcoates@gmail.com>Thomas Coates <tdcoates@gmail.com>tdcoates@googlemail.comFwd: Nationwide Claim 928360-GQ - Customer Concern---------- Forwarded message ---------
From: Mark Fitzer <FITZERM@nationwide.com>
Date: Mon, Feb 23, 2026 at 1:37 PM
Subject: Nationwide Claim 928360-GQ - Customer Concern
To: <tdcoates@gmail.com>


Dear Mr. Coates,

I am part of the Regulatory Solutions team at Nationwide, and I am
following up on the concerns you submitted to our Office of Customer
Relations.

On behalf of Nationwide, I regret you encountered difficulties with the
progress of your claim. I have been reviewing the file, and it appears some
pertinent communications were sent to an incorrect email address. Thus, I
have asked for email(s) to be sent again to your attention. The issue
regarding your rental is also under review.

Thank you for sharing your feedback. In the interim, if you wish to contact
me, my normal office hours are Monday - Friday, 8 AM - 4:30 PM EST.

Sincerely,

Mark Fitzer
Nationwide Mutual Insurance Company
Specialist, Regulatory Solutions
PO BOX 182068
COLUMBUS, OH 43218-2068
(Work) 614-435-4262
(Fax) 866-281-9828
FITZERM@nationwide.com
<CAO5XQPmSzZ-=3x26qA6osynZKoKZ=Lat2eQd9SnxVeqDbqg2Kw@mail.gmail.com>02-28-2026 13:13:29
9
02-23-2026 13:44:0001-01-1900 0:00:00Nationwide Claims <nationwide_claims003@nationwide.com>"tdcoates@gmail.com" <tdcoates@gmail.com>Nationwide claim 928360-GQ
[https://claimsstaticcontent.nationwide.com/images/NWLogos_Lg_NW_Rev-crop.png]

Mr. Coates,

I am reaching out to follow up on your well-being after the auto accident you were involved in on 1/24/26 . If you have received any medical evaluation or treatment, please let me know so I can update your claim file.

If you intend to pursue a bodily injury claim, I can provide the necessary information and next steps.

Thank you,

[https://claimsstaticcontent.nationwide.com/images/NWLogos_Vert_NW_3C-crop.png]

Kimberly Hartsock

Nationwide Claims Associate

W 833-369-2567 x10304<tel:833-369-2567%20x10304>

F 866-322-4674 <tel:866-322-4674>

nationwide-claims@nationwide.com<mailto:nationwide-claims@nationwide.com>

PO BOX 182068

Columbus, OH 43218-2068

[nationwide-logo] <https://www.nationwide.com> [facebook] <https://www.facebook.com/nationwide> [twitter] <https://twitter.com/nationwide> [instagram] <https://www.instagram.com/nationwide/> [linkedin] <https://www.linkedin.com/company/2340/> [youtube] <https://www.youtube.com/nationwide>
It is a crime to knowingly provide false, incomplete or misleading information to an insurance company for the purpose of defrauding the company. Penalties include imprisonment, fines and denial of insurance benefits.
________________________________

All services may not be available in all states.

Nationwide, the Nationwide N and Eagle, and other marks displayed are service marks of Nationwide Mutual Insurance Company, unless otherwise disclosed. ©2026 Nationwide.

We work hard to ensure your online safety, security and privacy. Please take a moment to review our policies<https://www.nationwide.com/personal/privacy-security/>.

Underwritten by Nationwide Mutual Insurance Company


[Metadata={BA1C140A-006B-4614-8DA7-CE850F5047BB}]
<MN6PR07MB112794E3870E1EEE379EC8320C077A@MN6PR07MB11279.namprd07.prod.outlook.com>02-23-2026 13:44:00
10
02-28-2026 13:13:2301-01-1900 0:00:00Thomas - <tdcoates@gmail.com>Thomas Coates <tdcoates@gmail.com>tdcoates@googlemail.comFwd: Nationwide claim 928360-GQ---------- Forwarded message ---------
From: Nationwide Claims <nationwide_claims003@nationwide.com>
Date: Mon, Feb 23, 2026 at 1:44 PM
Subject: Nationwide claim 928360-GQ
To: tdcoates@gmail.com <tdcoates@gmail.com>




Mr. Coates,

I am reaching out to follow up on your well-being after the auto accident
you were involved in on 1/24/26 . If you have received any medical
evaluation or treatment, please let me know so I can update your claim file.

If you intend to pursue a bodily injury claim, I can provide the necessary
information and next steps.

Thank you,

Kimberly Hartsock

Nationwide Claims Associate

W 833-369-2567 x10304

F 866-322-4674

nationwide-claims@nationwide.com

PO BOX 182068

Columbus, OH 43218-2068
[image: nationwide-logo] <https://www.nationwide.com> [image: facebook]
<https://www.facebook.com/nationwide> [image: twitter]
<https://twitter.com/nationwide> [image: instagram]
<https://www.instagram.com/nationwide/> [image: linkedin]
<https://www.linkedin.com/company/2340/> [image: youtube]
<https://www.youtube.com/nationwide>
It is a crime to knowingly provide false, incomplete or misleading
information to an insurance company for the purpose of defrauding the
company. Penalties include imprisonment, fines and denial of insurance
benefits.
------------------------------

All services may not be available in all states.

Nationwide, the Nationwide N and Eagle, and other marks displayed are
service marks of Nationwide Mutual Insurance Company, unless otherwise
disclosed. ©2026 Nationwide.
We work hard to ensure your online safety, security and privacy. Please
take a moment to review our policies
<https://www.nationwide.com/personal/privacy-security/>.

Underwritten by Nationwide Mutual Insurance Company
[image: Metadata={BA1C140A-006B-4614-8DA7-CE850F5047BB}]
<CAO5XQPn0BGv-p-m-oQF3x+vZaFj8-ADhS6G=dcsMu7stkh8HBQ@mail.gmail.com>02-28-2026 13:13:23
11
02-23-2026 14:17:0301-01-1900 0:00:00Nationwide Claims <nationwide_claims003@nationwide.com>"tdcoates@gmail.com" <tdcoates@gmail.com>We got your claim - Nationwide claim 928360-GQ[nationwide-logo]
We got your claim

And we're ready to help.

[person]
Hi Thomas,

A situation like this can be stressful. We'll do our best to make it as easy as possible. One step at a time.

[checkMarkIcon]
A reason to feel confident

You filed a claim. And we're on it. Your claim number is 928360-GQ

[https://claimsstaticcontent.nationwide.com/images/Clock.png]
Our Next Step: Be here for you

We get it. Dealing with a claim can be hard - even emotional. So, we'll be here when you need us. Find contact info in Claim Tracker.

[alertIcon]
Claim Tracker puts you in control

Use Claim Tracker to follow your claim from start to finish. You get:

* A Claims Associate's contact info

* Coverage info

* FAQs

[track-on-web] <https://api.nationwide.com/claims-administration/pnc-claims-url-shortener/v1/urls/c930503e-1cdd-45e5-a3d4-ab8e13efafb6>
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Please do not reply to this message. We cannot respond to messages sent to this address.

All services may not be available in all states.

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We work hard to ensure your online safety, security and privacy. Please take a moment to review our policies<https://www.nationwide.com/personal/privacy-security/>.

Underwritten by Nationwide Mutual Insurance Company

[Metadata={4CE62F8D-C3D3-43A4-8647-6BD5D65C4F00}]
<MN6PR07MB112796FB704990FC0AD45E746C077A@MN6PR07MB11279.namprd07.prod.outlook.com>02-23-2026 14:17:03
12
02-28-2026 13:13:1901-01-1900 0:00:00Thomas - <tdcoates@gmail.com>Thomas Coates <tdcoates@gmail.com>tdcoates@googlemail.comFwd: We got your claim - Nationwide claim 928360-GQ---------- Forwarded message ---------
From: Nationwide Claims <nationwide_claims003@nationwide.com>
Date: Mon, Feb 23, 2026 at 2:17 PM
Subject: We got your claim - Nationwide claim 928360-GQ
To: tdcoates@gmail.com <tdcoates@gmail.com>


[image: nationwide-logo]
We got your claim

And we're ready to help.
[image: person]
Hi Thomas,

A situation like this can be stressful. We'll do our best to make it as
easy as possible. One step at a time.
[image: checkMarkIcon]
A reason to feel confident

You filed a claim. And we're on it. Your claim number is 928360-GQ
Our Next Step: Be here for you

We get it. Dealing with a claim can be hard - even emotional. So, we'll be
here when you need us. Find contact info in Claim Tracker.
[image: alertIcon]
Claim Tracker puts you in control

Use Claim Tracker to follow your claim from start to finish. You get:

-

A Claims Associate's contact info
-

Coverage info
-

FAQs

[image: track-on-web]
<https://api.nationwide.com/claims-administration/pnc-claims-url-shortener/v1/urls/c930503e-1cdd-45e5-a3d4-ab8e13efafb6>
[image: nationwide-logo] <https://www.nationwide.com> [image: facebook]
<https://www.facebook.com/nationwide> [image: twitter]
<https://twitter.com/nationwide> [image: instagram]
<https://www.instagram.com/nationwide/> [image: linkedin]
<https://www.linkedin.com/company/2340/> [image: youtube]
<https://www.youtube.com/nationwide>

Please do not reply to this message. We cannot respond to messages sent to
this address.

All services may not be available in all states.

Nationwide, the Nationwide N and Eagle, and other marks displayed are
service marks of Nationwide Mutual Insurance Company, unless otherwise
disclosed. ©2026 Nationwide.
We work hard to ensure your online safety, security and privacy. Please
take a moment to review our policies
<https://www.nationwide.com/personal/privacy-security/>.

Underwritten by Nationwide Mutual Insurance Company
[image: Metadata={4CE62F8D-C3D3-43A4-8647-6BD5D65C4F00}]
<CAO5XQPnyiiX=By7hjesO9LDC64acOof2_Ra44juN6EFosN2LPQ@mail.gmail.com>02-28-2026 13:13:19
13
02-23-2026 16:14:0301-01-1900 0:00:00Enterprise Rent-A-Car <No-Reply@enterprise.com>Thomas Coates <TDCOATES@gmail.com>Time to Confirm Your Return
Time to Confirm Your Return!
Hey Thomas! Just a reminder that you are now able to confirm your return.
NATIONWIDE INSURANCE let us know the *last day* they will be paying for
your rental is *Monday, March 2, 2026*. if you need the vehicle longer, you
can self-pay at the same daily discounted rate $35.00 (plus additional
fees). If you have any questions about billing or authorization, you will
need to contact NATIONWIDE INSURANCE.
CONFIRM MY RETURN
<https://u30441402.ct.sendgrid.net/ls/click?upn=u001.-2BrB5VM1NokyAiGkFMZyFgIOoXXGnn0gpj9Hj3ZzXJ6TpDVSLeZ8G93q3zi6FIwCHEjlwCUiengu7ZmTDRvH9-2FrPl-2FRSLd-2B9-2B7MORkKzLNaDw82VFBcbWJ8qdav5kc7SCBrvZ5Hl2pyg1uI9gSHBsbBbxhC-2B7K-2BggieluWKK4i-2FOTIEBGe0v4ffiaLBsqfu0TLI-2B9BHt685w44XVw-2BXpiLuXhLaKtDGsrq-2B-2FEBx7HlOGThR-2FLgkSDwWMMtCNpI49hvtZun5fTnBKWUQgdYZLhNOexspGBWj96a7tGpE8-2ForrfaOKazxjpV-2BLuGz3fC6u-2FOTgg66NmcFyXF9aWS2E3-2FOsy1boWkuy9hK2SJ33EHRLFkdVOflJ7tSLvIJwL0B3fdjoA824Tb2DqJssCjB54Tw-3D-3DRW1u_t-2BdqZPg5lDKMF7sU9rXZumFr-2BT5shIjtHIS7f-2Flfv29oReCPSOrc2g7zlIUD6OxpwSJJytNLvL8gsMW6EAzGRhemTtS0mMcwfMP2b9V1kK6Pu2WZRCOPMbWh-2BzSpS9UGWffZd08WOzdnrT-2F9uXRyaD-2FngdIoHNvFyEruZZ37U6r2RC7QZa4dMkagTWZJugFNx4Z8jQ6p4q2Zhmj5DFaBeQ-3D-3D>

DATE:
Monday, March 2, 2026

View your rental details
<https://u30441402.ct.sendgrid.net/ls/click?upn=u001.-2BrB5VM1NokyAiGkFMZyFgIOoXXGnn0gpj9Hj3ZzXJ6TpDVSLeZ8G93q3zi6FIwCHQIYi2fX7R-2FizhZfSn41ekjO4iTSvsBqrH-2BWR2iYvsX1wsCmKnxq6JlY-2F4MkwfzY4FD1tdOmFJLIGILR0izo-2BWC8NzubzX1KSiKM5yShv8DYtsChVXxbKt-2BlX83ILA9JpDY59utuCXyXq5tDT-2BKi-2FYmhG2FkZd1xqKvxAMP4mOMglkjOKF1fJ6PQVCLvEzcBlqaQ-2BlkhTZtFh7xvDun6pq2jM1NvaKYNOeYWLZzPC1rUycl41yttKeLXAJHBoEi0LmNpeB1jDK-2BlV84UHlYWjld4nfjn4n4zPXST2pxXtT3OWSX0pQ51E79q8Ry-2FByWJ4OKQNv6ZFeO3OiU9bD5Z-2BUA-3D-3Di61h_t-2BdqZPg5lDKMF7sU9rXZumFr-2BT5shIjtHIS7f-2Flfv29oReCPSOrc2g7zlIUD6Oxp91BsR1Ll-2B6NnBKcY1pAUmAoKMmN90nddvwUMbwFTs75rEHvps4zO8rSoLT6jsTIdJJi4PsDHKP12jTwMUOnFSLTQxrD3Mhg2SdN-2FzL-2FahWfOLc6NQbIl5YhJxdYZklJ82G1WL-2B-2BUZehdSbu7ylBV5w-3D-3D>

Privacy Policy
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| Terms of Use
<https://u30441402.ct.sendgrid.net/ls/click?upn=u001.-2BrB5VM1NokyAiGkFMZyFgGatNWqS1u6SGrxN8vCKBvgSwVVSu6CY7OWQBdcXJ2TP3IuNDKq9aUkeswE7XaPl6Q-3D-3DHFc__t-2BdqZPg5lDKMF7sU9rXZumFr-2BT5shIjtHIS7f-2Flfv29oReCPSOrc2g7zlIUD6OxpNw0CHWFl1iHhOEwGh70rFtli3g6PzREhec-2BBRXR3ILmygEJyaULUoOEAHoi97pIUe6NfYE6g0xQ4rhkuwZsZd3SL9FGJZNFb0kM4p9ARFB22gqywal-2BSHInqckOc0g-2F76e9JmW3c19KbhnZj-2Bk939A-3D-3D>
© Enterprise Rent-A-Car
1:301
<A6vAYn_GTfqv1LLetiSFkg@geopod-ismtpd-62>02-23-2026 16:14:03
14
02-28-2026 13:13:1501-01-1900 0:00:00Thomas - <tdcoates@gmail.com>Thomas Coates <tdcoates@gmail.com>tdcoates@googlemail.comFwd: Time to Confirm Your Return---------- Forwarded message ---------
From: Enterprise Rent-A-Car <No-Reply@enterprise.com>
Date: Mon, Feb 23, 2026 at 4:14 PM
Subject: Time to Confirm Your Return
To: Thomas Coates <TDCOATES@gmail.com>


Time to Confirm Your Return!
Hey Thomas! Just a reminder that you are now able to confirm your return.
NATIONWIDE INSURANCE let us know the *last day* they will be paying for
your rental is *Monday, March 2, 2026*. if you need the vehicle longer, you
can self-pay at the same daily discounted rate $35.00 (plus additional
fees). If you have any questions about billing or authorization, you will
need to contact NATIONWIDE INSURANCE.
CONFIRM MY RETURN
<https://u30441402.ct.sendgrid.net/ls/click?upn=u001.-2BrB5VM1NokyAiGkFMZyFgIOoXXGnn0gpj9Hj3ZzXJ6TpDVSLeZ8G93q3zi6FIwCHEjlwCUiengu7ZmTDRvH9-2FrPl-2FRSLd-2B9-2B7MORkKzLNaDw82VFBcbWJ8qdav5kc7SCBrvZ5Hl2pyg1uI9gSHBsbBbxhC-2B7K-2BggieluWKK4i-2FOTIEBGe0v4ffiaLBsqfu0TLI-2B9BHt685w44XVw-2BXpiLuXhLaKtDGsrq-2B-2FEBx7HlOGThR-2FLgkSDwWMMtCNpI49hvtZun5fTnBKWUQgdYZLhNOexspGBWj96a7tGpE8-2ForrfaOKazxjpV-2BLuGz3fC6u-2FOTgg66NmcFyXF9aWS2E3-2FOsy1boWkuy9hK2SJ33EHRLFkdVOflJ7tSLvIJwL0B3fdjoA824Tb2DqJssCjB54Tw-3D-3DRW1u_t-2BdqZPg5lDKMF7sU9rXZumFr-2BT5shIjtHIS7f-2Flfv29oReCPSOrc2g7zlIUD6OxpwSJJytNLvL8gsMW6EAzGRhemTtS0mMcwfMP2b9V1kK6Pu2WZRCOPMbWh-2BzSpS9UGWffZd08WOzdnrT-2F9uXRyaD-2FngdIoHNvFyEruZZ37U6r2RC7QZa4dMkagTWZJugFNx4Z8jQ6p4q2Zhmj5DFaBeQ-3D-3D>

DATE:
Monday, March 2, 2026

View your rental details
<https://u30441402.ct.sendgrid.net/ls/click?upn=u001.-2BrB5VM1NokyAiGkFMZyFgIOoXXGnn0gpj9Hj3ZzXJ6TpDVSLeZ8G93q3zi6FIwCHQIYi2fX7R-2FizhZfSn41ekjO4iTSvsBqrH-2BWR2iYvsX1wsCmKnxq6JlY-2F4MkwfzY4FD1tdOmFJLIGILR0izo-2BWC8NzubzX1KSiKM5yShv8DYtsChVXxbKt-2BlX83ILA9JpDY59utuCXyXq5tDT-2BKi-2FYmhG2FkZd1xqKvxAMP4mOMglkjOKF1fJ6PQVCLvEzcBlqaQ-2BlkhTZtFh7xvDun6pq2jM1NvaKYNOeYWLZzPC1rUycl41yttKeLXAJHBoEi0LmNpeB1jDK-2BlV84UHlYWjld4nfjn4n4zPXST2pxXtT3OWSX0pQ51E79q8Ry-2FByWJ4OKQNv6ZFeO3OiU9bD5Z-2BUA-3D-3Di61h_t-2BdqZPg5lDKMF7sU9rXZumFr-2BT5shIjtHIS7f-2Flfv29oReCPSOrc2g7zlIUD6Oxp91BsR1Ll-2B6NnBKcY1pAUmAoKMmN90nddvwUMbwFTs75rEHvps4zO8rSoLT6jsTIdJJi4PsDHKP12jTwMUOnFSLTQxrD3Mhg2SdN-2FzL-2FahWfOLc6NQbIl5YhJxdYZklJ82G1WL-2B-2BUZehdSbu7ylBV5w-3D-3D>

Privacy Policy
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| Terms of Use
<https://u30441402.ct.sendgrid.net/ls/click?upn=u001.-2BrB5VM1NokyAiGkFMZyFgGatNWqS1u6SGrxN8vCKBvgSwVVSu6CY7OWQBdcXJ2TP3IuNDKq9aUkeswE7XaPl6Q-3D-3DHFc__t-2BdqZPg5lDKMF7sU9rXZumFr-2BT5shIjtHIS7f-2Flfv29oReCPSOrc2g7zlIUD6OxpNw0CHWFl1iHhOEwGh70rFtli3g6PzREhec-2BBRXR3ILmygEJyaULUoOEAHoi97pIUe6NfYE6g0xQ4rhkuwZsZd3SL9FGJZNFb0kM4p9ARFB22gqywal-2BSHInqckOc0g-2F76e9JmW3c19KbhnZj-2Bk939A-3D-3D>
© Enterprise Rent-A-Car
1:301
<CAO5XQPmf=wUqEPq1hvidgNhAxx-ZKXhokjBEC3q9yuWv3wNgFQ@mail.gmail.com>02-28-2026 13:13:15
15
02-26-2026 14:59:1401-03-1900 0:00:00Mark Fitzer <FITZERM@nationwide.com>Thomas Coates <tdcoates@gmail.com>Nationwide Claim 928360-GQ - Customer Concern Follow UpDear Mr. Coates,

I am following up with you regarding the email I sent to your attention on
Monday, as I wanted to confirm you received the claim-related emails that
were sent to your corrected email address. One of the emails outlined the
results of the total loss valuation with the supporting documentation
attached.

If you did not receive the emails, please advise.

Thank you,

Mark Fitzer
Nationwide Mutual Insurance Company
Specialist, Regulatory Solutions
PO BOX 182068
COLUMBUS, OH 43218-2068
(Work) 614-435-4262
(Fax) 866-281-9828
FITZERM@nationwide.com
<1069807453.57041.1772135954256@cc-messaging-prod-64bf7d4d4-bpcgf>02-26-2026 14:59:14
16
02-27-2026 12:43:1001-03-1900 0:00:00Thomas - <tdcoates@gmail.com>Mark Fitzer <FITZERM@nationwide.com>tdcoates@googlemail.comRe: Nationwide Claim 928360-GQ - Customer Concern Follow UpSubject: Re: Claim-Related Emails and Valuation Documentation

Dear Mr. Fitzer,

Thank you for your follow-up.

At this time, I have not received any definitive correspondence regarding a
settlement, nor any final or formal communication outlining a resolution of
the claim. I have received some general statements indicating that the
matter is pending, and I also received an email that appeared to be related
to a vehicle sales inquiry from another Nationwide contact. However, I have
not received any clear or conclusive documentation detailing the total loss
valuation results or settlement determination.

If such correspondence has already been sent, it is possible that I may
have missed it. I would appreciate it if you could please forward any
definitive claim-related emails, including the total loss valuation results
and all supporting documentation, so that I may review them carefully.

Thank you for your assistance. I look forward to receiving the information.

Sincerely,
Thomas Coates

On Thu, Feb 26, 2026, 2:59 PM Mark Fitzer <FITZERM@nationwide.com> wrote:

> Dear Mr. Coates,
>
> I am following up with you regarding the email I sent to your attention on
> Monday, as I wanted to confirm you received the claim-related emails that
> were sent to your corrected email address. One of the emails outlined the
> results of the total loss valuation with the supporting documentation
> attached.
>
> If you did not receive the emails, please advise.
>
> Thank you,
>
> Mark Fitzer
> Nationwide Mutual Insurance Company
> Specialist, Regulatory Solutions
> PO BOX 182068
> COLUMBUS, OH 43218-2068
> (Work) 614-435-4262
> (Fax) 866-281-9828
> FITZERM@nationwide.com
<CAO5XQPmdPTt+gs_w0QJhya0vpYZ0Lyt8EKzGHrLXeBQ0vapbOg@mail.gmail.com>02-27-2026 12:43:10
17
02-27-2026 13:01:3201-03-1900 0:00:00"Fitzer, Mark" <FITZERM@nationwide.com>"tdcoates@googlemail.com" <tdcoates@googlemail.com>RE: Re: Nationwide Claim 928360-GQ - Customer Concern Follow UpMr. Coates,

Thank you for your response. I will request the email(s) to be sent again.

Sincerely,

Mark

[cid:image001.png@01DCA7E8.AF383560]
Mark Fitzer MCM
Specialist, Regulatory Solutions
Personal Lines Operations
Proud Nationwide Member
W 614-435-4262 | F 866-281-9828
fitzerm@nationwide.com<mailto:fitzerm@nationwide.com>

From: Thomas - <tdcoates@gmail.com>
Sent: Friday, February 27, 2026 12:43 PM
To: Fitzer, Mark <FITZERM@nationwide.com>
Subject: [EXTERNAL] Re: Nationwide Claim 928360-GQ - Customer Concern Follow Up


Nationwide Information Security Warning: This is an EXTERNAL email. Use CAUTION before clicking on links, opening attachments, or responding. (Sender: tdcoates@gmail.com<mailto:tdcoates@gmail.com>)

________________________________


Subject: Re: Claim-Related Emails and Valuation Documentation

Dear Mr. Fitzer,

Thank you for your follow-up.

At this time, I have not received any definitive correspondence regarding a settlement, nor any final or formal communication outlining a resolution of the claim. I have received some general statements indicating that the matter is pending, and I also received an email that appeared to be related to a vehicle sales inquiry from another Nationwide contact. However, I have not received any clear or conclusive documentation detailing the total loss valuation results or settlement determination.

If such correspondence has already been sent, it is possible that I may have missed it. I would appreciate it if you could please forward any definitive claim-related emails, including the total loss valuation results and all supporting documentation, so that I may review them carefully.

Thank you for your assistance. I look forward to receiving the information.

Sincerely,
Thomas Coates

On Thu, Feb 26, 2026, 2:59 PM Mark Fitzer <FITZERM@nationwide.com<mailto:FITZERM@nationwide.com>> wrote:
Dear Mr. Coates,

I am following up with you regarding the email I sent to your attention on Monday, as I wanted to confirm you received the claim-related emails that were sent to your corrected email address. One of the emails outlined the results of the total loss valuation with the supporting documentation attached.

If you did not receive the emails, please advise.

Thank you,

Mark Fitzer
Nationwide Mutual Insurance Company
Specialist, Regulatory Solutions
PO BOX 182068
COLUMBUS, OH 43218-2068
(Work) 614-435-4262
(Fax) 866-281-9828
FITZERM@nationwide.com<mailto:FITZERM@nationwide.com>
<PH0PR07MB9128E02C3467E004B8B15F86C273A@PH0PR07MB9128.namprd07.prod.outlook.com>02-27-2026 13:01:32
18
02-28-2026 13:13:1101-03-1900 0:00:00Thomas - <tdcoates@gmail.com>Thomas Coates <tdcoates@gmail.com>tdcoates@googlemail.comFwd: Re: Nationwide Claim 928360-GQ - Customer Concern Follow Up---------- Forwarded message ---------
From: Fitzer, Mark <FITZERM@nationwide.com>
Date: Fri, Feb 27, 2026 at 1:01 PM
Subject: RE: Re: Nationwide Claim 928360-GQ - Customer Concern Follow Up
To: tdcoates@googlemail.com <tdcoates@googlemail.com>


Mr. Coates,



Thank you for your response. I will request the email(s) to be sent again.



Sincerely,



Mark



*Mark Fitzer MCM*

Specialist, Regulatory Solutions

Personal Lines Operations

Proud Nationwide Member

W 614-435-4262 | F 866-281-9828

fitzerm@nationwide.com



*From:* Thomas - <tdcoates@gmail.com>
*Sent:* Friday, February 27, 2026 12:43 PM
*To:* Fitzer, Mark <FITZERM@nationwide.com>
*Subject:* [EXTERNAL] Re: Nationwide Claim 928360-GQ - Customer Concern
Follow Up



*Nationwide Information Security Warning: **This is an **EXTERNAL* *email. *Use
*CAUTION* *before clicking on links, opening attachments, or responding.* (
*Sender:* tdcoates@gmail.com)
------------------------------



Subject: Re: Claim-Related Emails and Valuation Documentation

Dear Mr. Fitzer,

Thank you for your follow-up.

At this time, I have not received any definitive correspondence regarding a
settlement, nor any final or formal communication outlining a resolution of
the claim. I have received some general statements indicating that the
matter is pending, and I also received an email that appeared to be related
to a vehicle sales inquiry from another Nationwide contact. However, I have
not received any clear or conclusive documentation detailing the total loss
valuation results or settlement determination.

If such correspondence has already been sent, it is possible that I may
have missed it. I would appreciate it if you could please forward any
definitive claim-related emails, including the total loss valuation results
and all supporting documentation, so that I may review them carefully.

Thank you for your assistance. I look forward to receiving the information.

Sincerely,
Thomas Coates



On Thu, Feb 26, 2026, 2:59 PM Mark Fitzer <FITZERM@nationwide.com> wrote:

Dear Mr. Coates,

I am following up with you regarding the email I sent to your attention on
Monday, as I wanted to confirm you received the claim-related emails that
were sent to your corrected email address. One of the emails outlined the
results of the total loss valuation with the supporting documentation
attached.

If you did not receive the emails, please advise.

Thank you,

Mark Fitzer
Nationwide Mutual Insurance Company
Specialist, Regulatory Solutions
PO BOX 182068
COLUMBUS, OH 43218-2068
(Work) 614-435-4262
(Fax) 866-281-9828
FITZERM@nationwide.com
<CAO5XQPn1Q=y_q7LGF9hLacOuh5EqYYSM92T8KFoxX_zRr953MQ@mail.gmail.com>02-28-2026 13:13:11
19
02-03-2026 17:17:0601-01-1900 0:00:00DoNotReply@enterprise.comtdcoates@gmail.comEnterprise Rental Agreement 27P0GF
------------------------------
Hi, THOMAS COATES - Thanks for choosing Enterprise!
This email is not your Rental Agreement. Attached is your full Rental
Agreement and Terms and Conditions for RA # 27P0GF from LONDON
BRIDGE-VIRGINIA BEACH.
------------------------------
------------------------------
Rental Agreement Summary
RA#:
Renter: 27P0GF
THOMAS COATES
------------------------------
Additional Drivers
No additional Drivers are authorized to drive the vehicle with the
exception of the Drivers listed below, or those defined as Authorized
Drivers in the rental terms.
(Additional driver names listed here if applicable)
------------------------------
Dates & Times Location

------------------------------
Tuesday, February 3, 2026 5:11 PM LONDON BRIDGE-VIRGINIA BEACH
3269 VIRGINIA BEACH BLVD
VIRGINIA BEACH, VA 23452-5754
(757) 486-7700

Monday, February 9, 2026 11:59 PM LONDON BRIDGE-VIRGINIA BEACH
3269 VIRGINIA BEACH BLVD
VIRGINIA BEACH, VA 23452-5754
(757) 486-7700
------------------------------
Vehicle
Make / Model: CHRY / PACI
Color: WHITE
Mileage: 16348
Fuel: 7/8
License #: AS16CK
Vehicle #: 7XQY5R
------------------------------
Terms and Conditions
Click to view Terms and Conditions
<https://www-tac-service-prd.homecity.ehiaws.com/tac-service/location/group/21/04/terms?date=2026-02-03&locale=en_US>
Privacy Policy
Click to view Privacy Policy <https://privacy.ehi.com/en-us/home.html>
------------------------------
For questions or concerns regarding your rental please contact us at (757)
486-7700
------------------------------

watermark: MessageFramework /prd1_wde
<187289545.4117149.1770157025151@prdapla2az>02-03-2026 17:17:06
20
02-28-2026 13:13:0701-01-1900 0:00:00Thomas - <tdcoates@gmail.com>Thomas Coates <tdcoates@gmail.com>tdcoates@googlemail.comFwd: Enterprise Rental Agreement 27P0GF---------- Forwarded message ---------
From: <DoNotReply@enterprise.com>
Date: Tue, Feb 3, 2026 at 5:17 PM
Subject: Enterprise Rental Agreement 27P0GF
To: <tdcoates@gmail.com>


------------------------------
Hi, THOMAS COATES - Thanks for choosing Enterprise!
This email is not your Rental Agreement. Attached is your full Rental
Agreement and Terms and Conditions for RA # 27P0GF from LONDON
BRIDGE-VIRGINIA BEACH.
------------------------------
------------------------------
Rental Agreement Summary
RA#:
Renter: 27P0GF
THOMAS COATES
------------------------------
Additional Drivers
No additional Drivers are authorized to drive the vehicle with the
exception of the Drivers listed below, or those defined as Authorized
Drivers in the rental terms.
(Additional driver names listed here if applicable)
------------------------------
Dates & Times Location

------------------------------
Tuesday, February 3, 2026 5:11 PM LONDON BRIDGE-VIRGINIA BEACH
3269 VIRGINIA BEACH BLVD
VIRGINIA BEACH, VA 23452-5754
(757) 486-7700

Monday, February 9, 2026 11:59 PM LONDON BRIDGE-VIRGINIA BEACH
3269 VIRGINIA BEACH BLVD
VIRGINIA BEACH, VA 23452-5754
(757) 486-7700
------------------------------
Vehicle
Make / Model: CHRY / PACI
Color: WHITE
Mileage: 16348
Fuel: 7/8
License #: AS16CK
Vehicle #: 7XQY5R
------------------------------
Terms and Conditions
Click to view Terms and Conditions
<https://www-tac-service-prd.homecity.ehiaws.com/tac-service/location/group/21/04/terms?date=2026-02-03&locale=en_US>
Privacy Policy
Click to view Privacy Policy <https://privacy.ehi.com/en-us/home.html>
------------------------------
For questions or concerns regarding your rental please contact us at (757)
486-7700
------------------------------

watermark: MessageFramework /prd1_wde
<CAO5XQPmOLs=h-enrDbnLEY1P_Ue1UK-pQq+X-MdvsiVCyfNJfA@mail.gmail.com>02-28-2026 13:13:07
21
02-06-2026 14:36:4901-01-1900 0:00:00Thomas - <tdcoates@gmail.com>"Moffett, Bruce E" <MOFFEB1@nationwide.com>tdcoates@googlemail.comFollow-Up – Clarification on Damage Scope and Next StepsHello Bruce,

Thank you again for taking the time to speak with me.

I want to emphasize that my goal is simply to be made whole and to find a
reasonable resolution that reflects the damage caused by this incident.

For clarity, the damage caused by your insured begins at the front bumper,
where white paint transfer from your insured’s vehicle is visible,
continues into the front fender, and then transitions into a primary crush
area between the front quarter panel and the front door, which were
severely affected. From that primary impact area, trailing scrape and
deformation marks extend across the rear door, with paint transfer from
your insured’s vehicle last visible just behind the rear door. This
description reflects only the damage resulting from this incident, not any
prior or unrelated damage.

I am open to discussing a cash-out option; however, I do not yet have
enough information to determine whether a $2,000 figure reasonably reflects
this damage or the vehicle’s value. I would appreciate receiving in writing
what the $2,000 represents and what basis was used to arrive at that amount.

Separately, I am not making any injury determinations at this time. I do
want to note that the impact caused a rapid side-to-side movement of my
neck, and I am reserving all rights to medical evaluation and monitoring
related to this incident.

Once I receive the written details regarding the proposed option and
valuation basis, I will review and respond.

Thank you for your cooperation,
Thomas Coates
(757) 374-3539
<CAO5XQPn0JHwtOkq4XU+SYM6VbSe-+duQ-pygBJZh=4krJ3TTnw@mail.gmail.com>02-06-2026 14:36:49
22
02-28-2026 13:13:0301-01-1900 0:00:00Thomas - <tdcoates@gmail.com>Thomas Coates <tdcoates@gmail.com>tdcoates@googlemail.comFwd: Follow-Up – Clarification on Damage Scope and Next Steps---------- Forwarded message ---------
From: Thomas - <tdcoates@gmail.com>
Date: Fri, Feb 6, 2026 at 2:36 PM
Subject: Follow-Up – Clarification on Damage Scope and Next Steps
To: Moffett, Bruce E <MOFFEB1@nationwide.com>


Hello Bruce,

Thank you again for taking the time to speak with me.

I want to emphasize that my goal is simply to be made whole and to find a
reasonable resolution that reflects the damage caused by this incident.

For clarity, the damage caused by your insured begins at the front bumper,
where white paint transfer from your insured’s vehicle is visible,
continues into the front fender, and then transitions into a primary crush
area between the front quarter panel and the front door, which were
severely affected. From that primary impact area, trailing scrape and
deformation marks extend across the rear door, with paint transfer from
your insured’s vehicle last visible just behind the rear door. This
description reflects only the damage resulting from this incident, not any
prior or unrelated damage.

I am open to discussing a cash-out option; however, I do not yet have
enough information to determine whether a $2,000 figure reasonably reflects
this damage or the vehicle’s value. I would appreciate receiving in writing
what the $2,000 represents and what basis was used to arrive at that amount.

Separately, I am not making any injury determinations at this time. I do
want to note that the impact caused a rapid side-to-side movement of my
neck, and I am reserving all rights to medical evaluation and monitoring
related to this incident.

Once I receive the written details regarding the proposed option and
valuation basis, I will review and respond.

Thank you for your cooperation,
Thomas Coates
(757) 374-3539
<CAO5XQPkBF9XHxHG1h8evEDrjKpzhETYxxyb_vuSFE_VHApVmig@mail.gmail.com>02-28-2026 13:13:03
23
02-10-2026 16:05:4001-03-1900 0:00:00Thomas - <tdcoates@gmail.com>"Moffett, Bruce E" <MOFFEB1@nationwide.com>tdcoates@googlemail.comClean Title, Valuation Basis, and Request for Supervisor Review – Claim 928360-GQHello Bruce,

I want to be very clear and efficient so we can resolve this without
further back-and-forth.

The Audi Q7 has a clean Virginia title. It has never been declared a total
loss by any carrier, has never had a salvage or rebuilt designation, and
has never been paid out as a total loss. Prior damage did not total the
vehicle, and it was safe, drivable, and in regular use immediately before
this collision.

You have characterized this as a total loss situation. If Nationwide is
treating the vehicle as a total loss arising from this accident, then
Nationwide’s obligation is to value the vehicle based on its actual
pre-loss status: a clean-title, drivable 2013 Audi Q7 as it existed
immediately before your insured caused this crash. Using prior cosmetic or
unrelated damage to justify a salvage-only payout is not consistent with
that classification, and no documentation has been produced showing a prior
total loss determination.

The damage from your insured’s impact runs from the front bumper (with
visible paint transfer), through the front fender, into a primary crush
area between the quarter panel and front door, and across the rear door.
That impact also resulted in front-left wheel instability, rendering the
vehicle unsafe to operate. That is what removed the vehicle from service —
not any prior cosmetic issues.

At this point, the $2,025.31 salvage figure has not changed and does not
reflect a good-faith valuation of the vehicle’s actual pre-loss condition
or market value. I am seeking to be made whole, not to debate unsupported
assumptions.

Given the above, I am requesting one of the following so we can move
forward:

1. A revised valuation that reflects the vehicle’s clean-title, pre-loss
status and Nationwide’s own total loss characterization, or
2. Review by a supervisor with authority to resolve valuation and
classification issues where a clean-title vehicle is being treated as
salvage-only.

Additionally, because the vehicle remains unsafe and undrivable due to this
loss, rental or loss-of-use coverage should continue on a reasonable,
direct-bill basis while valuation is being resolved.

I am also reserving all rights related to medical evaluation and monitoring
arising from the rapid neck movement caused by this impact, and nothing in
a property settlement should be construed as a waiver of those rights.

Please let me know how you wish to proceed.

Thank you,
Thomas Coates
(757) 374-3539
<CAO5XQPmbLn_ZkE-eoF2=dCMZM=AnPY-y7ukUF+zE76FiA87Pcg@mail.gmail.com>02-10-2026 16:05:40
24
02-11-2026 9:58:4301-03-1900 0:00:00Thomas - <tdcoates@gmail.com>"Moffett, Bruce E" <MOFFEB1@nationwide.com>tdcoates@googlemail.comRe: Clean Title, Valuation Basis, and Request for Supervisor Review – Claim 928360-GQI have stated several times previously that email is the best and preferred
method to contact me. Please do not attempt to reach me by phone.

Additionally, my decision to answer or not answer a phone call should not
be misconstrued or interpreted as having any bearing on this matter. All
communications and responses should be directed to me in writing via email.

Thank you for your understanding and cooperation.

Thomas Coates


On Tue, Feb 10, 2026, 4:05 PM Thomas - <tdcoates@gmail.com> wrote:

> Hello Bruce,
>
> I want to be very clear and efficient so we can resolve this without
> further back-and-forth.
>
> The Audi Q7 has a clean Virginia title. It has never been declared a total
> loss by any carrier, has never had a salvage or rebuilt designation, and
> has never been paid out as a total loss. Prior damage did not total the
> vehicle, and it was safe, drivable, and in regular use immediately before
> this collision.
>
> You have characterized this as a total loss situation. If Nationwide is
> treating the vehicle as a total loss arising from this accident, then
> Nationwide’s obligation is to value the vehicle based on its actual
> pre-loss status: a clean-title, drivable 2013 Audi Q7 as it existed
> immediately before your insured caused this crash. Using prior cosmetic or
> unrelated damage to justify a salvage-only payout is not consistent with
> that classification, and no documentation has been produced showing a prior
> total loss determination.
>
> The damage from your insured’s impact runs from the front bumper (with
> visible paint transfer), through the front fender, into a primary crush
> area between the quarter panel and front door, and across the rear door.
> That impact also resulted in front-left wheel instability, rendering the
> vehicle unsafe to operate. That is what removed the vehicle from service —
> not any prior cosmetic issues.
>
> At this point, the $2,025.31 salvage figure has not changed and does not
> reflect a good-faith valuation of the vehicle’s actual pre-loss condition
> or market value. I am seeking to be made whole, not to debate unsupported
> assumptions.
>
> Given the above, I am requesting one of the following so we can move
> forward:
>
> 1. A revised valuation that reflects the vehicle’s clean-title, pre-loss
> status and Nationwide’s own total loss characterization, or
> 2. Review by a supervisor with authority to resolve valuation and
> classification issues where a clean-title vehicle is being treated as
> salvage-only.
>
> Additionally, because the vehicle remains unsafe and undrivable due to
> this loss, rental or loss-of-use coverage should continue on a reasonable,
> direct-bill basis while valuation is being resolved.
>
> I am also reserving all rights related to medical evaluation and
> monitoring arising from the rapid neck movement caused by this impact, and
> nothing in a property settlement should be construed as a waiver of those
> rights.
>
> Please let me know how you wish to proceed.
>
> Thank you,
> Thomas Coates
> (757) 374-3539
>
<CAO5XQPmoNfyptN__qz4VqBJ0kXSbP_Vb5kcZhyZefbv=uEgLKA@mail.gmail.com>02-11-2026 9:58:43
25
02-11-2026 10:10:1401-03-1900 0:00:00Thomas - <tdcoates@gmail.com>"Moffett, Bruce E" <MOFFEB1@nationwide.com>tdcoates@googlemail.comRe: Clean Title, Valuation Basis, and Request for Supervisor Review – Claim 928360-GQ------------------------------

CLAIM CHRONOLOGY – ACCIDENT THROUGH MORNING THURSDAY, FEB 11, 2026

Thomas D. Coates
Claim 928360-GQ

------------------------------

Saturday – January 25, 2026 – Approx. Midday

Primary Contact: None (Collision Event)

-

Insured entered established travel lane
-

Left-side multi-panel impact
-

Front-left wheel instability observed
-

Vehicle rendered unsafe

Status: Loss event occurred.

------------------------------

Monday – January 26, 2026 – Morning (~9:00 AM)

Primary Contact: Kimberly (Nationwide Intake Adjuster)

-

Initial outbound contact attempt
-

Call missed due to medical testing

Status: Claim initiation pending response.

------------------------------

Monday – January 26, 2026 – Midday (~12:30 PM)

Primary Contact: Kimberly

-

Factual description provided
-

No recorded statement consented
-

Injury rights expressly reserved
-

Vehicle inspection requested

Status: Claim opened; appraisal initiated.

------------------------------

Tuesday – January 27, 2026

Primary Contact: Nationwide (Internal Transfer)

-

File reassigned to total loss unit
-

No written valuation provided

Status: Total loss classification under review.

------------------------------

GAP #1

Tuesday January 27 – Friday January 30
Length: 3 days
Primary Contact: None

-

No ACV valuation issued
-

No prior total loss documentation produced
-

No salvage basis explained

Status: Valuation process stalled.

------------------------------

Friday – January 30, 2026 – Late Afternoon

Primary Contact: Bruce Moffett (Total Loss Adjuster)

-

$2,000 verbal cash option discussed
-

No written valuation breakdown
-

Salvage-only classification implied

Status: Negotiation stage began.

------------------------------

Sunday – February 1, 2026 – 9:25 AM

Primary Contact: Bruce Moffett (Email)

-

$2,025.31 salvage value asserted
-

Alleged prior total loss status
-

Rental limited to seven days
-

No prior total loss proof attached

Status: Salvage-only position formalized.

------------------------------

GAP #2

Sunday February 1 – Tuesday (Following Correspondence Period)
Length: Multiple days
Primary Contact: Bruce Moffett

-

Salvage classification repeatedly asserted
-

Clean Virginia title confirmed
-

No documentation substantiating prior total loss
-

No ACV methodology provided

Status: Position unchanged; documentation absent.

------------------------------

Wednesday – [Yesterday] – Late Afternoon

Primary Contact: Bruce Moffett

-

Salvage-only payout maintained
-

$2,025.31 figure unchanged
-

No valuation revision offered
-

No prior total loss evidence produced

Action Taken:

-

Supervisor review formally requested
-

Impasse clearly stated
-

Classification dispute documented

Status: Escalation initiated.

------------------------------

GAP #3

Wednesday Late Afternoon – Thursday Morning (Today)
Length: Overnight / Pending Response
Primary Contact: None

-

No supervisor contact received
-

No revised valuation provided
-

Salvage-only position unresolved

Status: Awaiting supervisory response.

------------------------------

CURRENT STATUS – THURSDAY MORNING

-

Clean title vehicle undisputed
-

No prior total loss declaration exists
-

Salvage-only payout unsupported
-

ACV valuation not disclosed
-

Supervisor escalation requested
-

Claim at documented impasse

------------------------------




On Wed, Feb 11, 2026, 9:58 AM Thomas - <tdcoates@gmail.com> wrote:

> I have stated several times previously that email is the best and
> preferred method to contact me. Please do not attempt to reach me by phone.
>
> Additionally, my decision to answer or not answer a phone call should not
> be misconstrued or interpreted as having any bearing on this matter. All
> communications and responses should be directed to me in writing via email.
>
> Thank you for your understanding and cooperation.
>
> Thomas Coates
>
>
> On Tue, Feb 10, 2026, 4:05 PM Thomas - <tdcoates@gmail.com> wrote:
>
>> Hello Bruce,
>>
>> I want to be very clear and efficient so we can resolve this without
>> further back-and-forth.
>>
>> The Audi Q7 has a clean Virginia title. It has never been declared a
>> total loss by any carrier, has never had a salvage or rebuilt designation,
>> and has never been paid out as a total loss. Prior damage did not total the
>> vehicle, and it was safe, drivable, and in regular use immediately before
>> this collision.
>>
>> You have characterized this as a total loss situation. If Nationwide is
>> treating the vehicle as a total loss arising from this accident, then
>> Nationwide’s obligation is to value the vehicle based on its actual
>> pre-loss status: a clean-title, drivable 2013 Audi Q7 as it existed
>> immediately before your insured caused this crash. Using prior cosmetic or
>> unrelated damage to justify a salvage-only payout is not consistent with
>> that classification, and no documentation has been produced showing a prior
>> total loss determination.
>>
>> The damage from your insured’s impact runs from the front bumper (with
>> visible paint transfer), through the front fender, into a primary crush
>> area between the quarter panel and front door, and across the rear door.
>> That impact also resulted in front-left wheel instability, rendering the
>> vehicle unsafe to operate. That is what removed the vehicle from service —
>> not any prior cosmetic issues.
>>
>> At this point, the $2,025.31 salvage figure has not changed and does not
>> reflect a good-faith valuation of the vehicle’s actual pre-loss condition
>> or market value. I am seeking to be made whole, not to debate unsupported
>> assumptions.
>>
>> Given the above, I am requesting one of the following so we can move
>> forward:
>>
>> 1. A revised valuation that reflects the vehicle’s clean-title, pre-loss
>> status and Nationwide’s own total loss characterization, or
>> 2. Review by a supervisor with authority to resolve valuation and
>> classification issues where a clean-title vehicle is being treated as
>> salvage-only.
>>
>> Additionally, because the vehicle remains unsafe and undrivable due to
>> this loss, rental or loss-of-use coverage should continue on a reasonable,
>> direct-bill basis while valuation is being resolved.
>>
>> I am also reserving all rights related to medical evaluation and
>> monitoring arising from the rapid neck movement caused by this impact, and
>> nothing in a property settlement should be construed as a waiver of those
>> rights.
>>
>> Please let me know how you wish to proceed.
>>
>> Thank you,
>> Thomas Coates
>> (757) 374-3539
>>
>
<CAO5XQP=AWKdzasJPuJUZSexmdyhKWqwfNDTHBHNikOtCWmC2AQ@mail.gmail.com>02-11-2026 10:10:14
26
02-28-2026 13:13:0001-03-1900 0:00:00Thomas - <tdcoates@gmail.com>Thomas Coates <tdcoates@gmail.com>tdcoates@googlemail.comFwd: Clean Title, Valuation Basis, and Request for Supervisor Review – Claim 928360-GQ---------- Forwarded message ---------
From: Thomas - <tdcoates@gmail.com>
Date: Wed, Feb 11, 2026 at 10:10 AM
Subject: Re: Clean Title, Valuation Basis, and Request for Supervisor
Review – Claim 928360-GQ
To: Moffett, Bruce E <MOFFEB1@nationwide.com>


------------------------------

CLAIM CHRONOLOGY – ACCIDENT THROUGH MORNING THURSDAY, FEB 11, 2026

Thomas D. Coates
Claim 928360-GQ

------------------------------

Saturday – January 25, 2026 – Approx. Midday

Primary Contact: None (Collision Event)

-

Insured entered established travel lane
-

Left-side multi-panel impact
-

Front-left wheel instability observed
-

Vehicle rendered unsafe

Status: Loss event occurred.

------------------------------

Monday – January 26, 2026 – Morning (~9:00 AM)

Primary Contact: Kimberly (Nationwide Intake Adjuster)

-

Initial outbound contact attempt
-

Call missed due to medical testing

Status: Claim initiation pending response.

------------------------------

Monday – January 26, 2026 – Midday (~12:30 PM)

Primary Contact: Kimberly

-

Factual description provided
-

No recorded statement consented
-

Injury rights expressly reserved
-

Vehicle inspection requested

Status: Claim opened; appraisal initiated.

------------------------------

Tuesday – January 27, 2026

Primary Contact: Nationwide (Internal Transfer)

-

File reassigned to total loss unit
-

No written valuation provided

Status: Total loss classification under review.

------------------------------

GAP #1

Tuesday January 27 – Friday January 30
Length: 3 days
Primary Contact: None

-

No ACV valuation issued
-

No prior total loss documentation produced
-

No salvage basis explained

Status: Valuation process stalled.

------------------------------

Friday – January 30, 2026 – Late Afternoon

Primary Contact: Bruce Moffett (Total Loss Adjuster)

-

$2,000 verbal cash option discussed
-

No written valuation breakdown
-

Salvage-only classification implied

Status: Negotiation stage began.

------------------------------

Sunday – February 1, 2026 – 9:25 AM

Primary Contact: Bruce Moffett (Email)

-

$2,025.31 salvage value asserted
-

Alleged prior total loss status
-

Rental limited to seven days
-

No prior total loss proof attached

Status: Salvage-only position formalized.

------------------------------

GAP #2

Sunday February 1 – Tuesday (Following Correspondence Period)
Length: Multiple days
Primary Contact: Bruce Moffett

-

Salvage classification repeatedly asserted
-

Clean Virginia title confirmed
-

No documentation substantiating prior total loss
-

No ACV methodology provided

Status: Position unchanged; documentation absent.

------------------------------

Wednesday – [Yesterday] – Late Afternoon

Primary Contact: Bruce Moffett

-

Salvage-only payout maintained
-

$2,025.31 figure unchanged
-

No valuation revision offered
-

No prior total loss evidence produced

Action Taken:

-

Supervisor review formally requested
-

Impasse clearly stated
-

Classification dispute documented

Status: Escalation initiated.

------------------------------

GAP #3

Wednesday Late Afternoon – Thursday Morning (Today)
Length: Overnight / Pending Response
Primary Contact: None

-

No supervisor contact received
-

No revised valuation provided
-

Salvage-only position unresolved

Status: Awaiting supervisory response.

------------------------------

CURRENT STATUS – THURSDAY MORNING

-

Clean title vehicle undisputed
-

No prior total loss declaration exists
-

Salvage-only payout unsupported
-

ACV valuation not disclosed
-

Supervisor escalation requested
-

Claim at documented impasse

------------------------------




On Wed, Feb 11, 2026, 9:58 AM Thomas - <tdcoates@gmail.com> wrote:

> I have stated several times previously that email is the best and
> preferred method to contact me. Please do not attempt to reach me by phone.
>
> Additionally, my decision to answer or not answer a phone call should not
> be misconstrued or interpreted as having any bearing on this matter. All
> communications and responses should be directed to me in writing via email.
>
> Thank you for your understanding and cooperation.
>
> Thomas Coates
>
>
> On Tue, Feb 10, 2026, 4:05 PM Thomas - <tdcoates@gmail.com> wrote:
>
>> Hello Bruce,
>>
>> I want to be very clear and efficient so we can resolve this without
>> further back-and-forth.
>>
>> The Audi Q7 has a clean Virginia title. It has never been declared a
>> total loss by any carrier, has never had a salvage or rebuilt designation,
>> and has never been paid out as a total loss. Prior damage did not total the
>> vehicle, and it was safe, drivable, and in regular use immediately before
>> this collision.
>>
>> You have characterized this as a total loss situation. If Nationwide is
>> treating the vehicle as a total loss arising from this accident, then
>> Nationwide’s obligation is to value the vehicle based on its actual
>> pre-loss status: a clean-title, drivable 2013 Audi Q7 as it existed
>> immediately before your insured caused this crash. Using prior cosmetic or
>> unrelated damage to justify a salvage-only payout is not consistent with
>> that classification, and no documentation has been produced showing a prior
>> total loss determination.
>>
>> The damage from your insured’s impact runs from the front bumper (with
>> visible paint transfer), through the front fender, into a primary crush
>> area between the quarter panel and front door, and across the rear door.
>> That impact also resulted in front-left wheel instability, rendering the
>> vehicle unsafe to operate. That is what removed the vehicle from service —
>> not any prior cosmetic issues.
>>
>> At this point, the $2,025.31 salvage figure has not changed and does not
>> reflect a good-faith valuation of the vehicle’s actual pre-loss condition
>> or market value. I am seeking to be made whole, not to debate unsupported
>> assumptions.
>>
>> Given the above, I am requesting one of the following so we can move
>> forward:
>>
>> 1. A revised valuation that reflects the vehicle’s clean-title, pre-loss
>> status and Nationwide’s own total loss characterization, or
>> 2. Review by a supervisor with authority to resolve valuation and
>> classification issues where a clean-title vehicle is being treated as
>> salvage-only.
>>
>> Additionally, because the vehicle remains unsafe and undrivable due to
>> this loss, rental or loss-of-use coverage should continue on a reasonable,
>> direct-bill basis while valuation is being resolved.
>>
>> I am also reserving all rights related to medical evaluation and
>> monitoring arising from the rapid neck movement caused by this impact, and
>> nothing in a property settlement should be construed as a waiver of those
>> rights.
>>
>> Please let me know how you wish to proceed.
>>
>> Thank you,
>> Thomas Coates
>> (757) 374-3539
>>
>
<CAO5XQPksHR-Ysb3SA59wWrVU_HRzM992jDX4=-4zwz4gQotHpA@mail.gmail.com>02-28-2026 13:13:00
27
02-12-2026 14:12:2701-01-1900 0:00:00Thomas - <tdcoates@gmail.com>nationwide-claims@nationwide.com, Nationwide Claims <nationwide_claims003@nationwide.com>tdcoates@googlemail.comRequest for Supervisor Follow-Up and Claim Resolution – 928360-GQCallie Sullivan

Nationwide Claims Associate

W 804-910-1586

F 877-649-3033

nationwide-claims@nationwide.com


Hello Callie,

I hope you are well.

I am writing to follow up regarding claim 928360-GQ and to request
assistance in moving this matter toward resolution.

As you know, the file was transferred to the total loss unit and Mr.
Moffett has asserted that the vehicle should be treated as a prior total
loss with payment limited to salvage value ($2,025.31). However, the
vehicle has a clean Virginia title, has never been declared a total loss by
any prior carrier, and no documentation has been produced supporting the
assertion that salvage-only valuation applies.

After several communications in which the salvage classification was
maintained without supporting documentation or an ACV valuation report, I
formally requested supervisor review. As of this morning, I have not
received a response regarding that escalation.

At this stage, I am seeking clarity and resolution. Specifically:

• Confirmation that supervisor review has been initiated
• A written valuation report if Nationwide is treating this as a total loss
• Documentation supporting any prior total loss determination being relied
upon
• Clarification regarding continued rental coverage while valuation remains
unresolved

The vehicle was drivable with a clean title prior to this collision and is
now unsafe due to the impact caused by your insured. My goal is simply to
be made whole under a good-faith valuation consistent with Nationwide’s
total loss process.

If you are able to assist in ensuring that this matter is elevated
appropriately and reviewed promptly, I would appreciate it.

I look forward to your response.

Thank you,
Thomas Coates
(757) 374-3539
<CAO5XQPmFuDV-SYExJmnDM_Dos6fCjdx330obrNELLoPJg6Sc-w@mail.gmail.com>02-12-2026 14:12:27
28
02-28-2026 13:12:5601-01-1900 0:00:00Thomas - <tdcoates@gmail.com>Thomas Coates <tdcoates@gmail.com>tdcoates@googlemail.comFwd: Request for Supervisor Follow-Up and Claim Resolution – 928360-GQ---------- Forwarded message ---------
From: Thomas - <tdcoates@gmail.com>
Date: Thu, Feb 12, 2026 at 2:12 PM
Subject: Request for Supervisor Follow-Up and Claim Resolution – 928360-GQ
To: <nationwide-claims@nationwide.com>, Nationwide Claims <
nationwide_claims003@nationwide.com>


Callie Sullivan

Nationwide Claims Associate

W 804-910-1586

F 877-649-3033

nationwide-claims@nationwide.com


Hello Callie,

I hope you are well.

I am writing to follow up regarding claim 928360-GQ and to request
assistance in moving this matter toward resolution.

As you know, the file was transferred to the total loss unit and Mr.
Moffett has asserted that the vehicle should be treated as a prior total
loss with payment limited to salvage value ($2,025.31). However, the
vehicle has a clean Virginia title, has never been declared a total loss by
any prior carrier, and no documentation has been produced supporting the
assertion that salvage-only valuation applies.

After several communications in which the salvage classification was
maintained without supporting documentation or an ACV valuation report, I
formally requested supervisor review. As of this morning, I have not
received a response regarding that escalation.

At this stage, I am seeking clarity and resolution. Specifically:

• Confirmation that supervisor review has been initiated
• A written valuation report if Nationwide is treating this as a total loss
• Documentation supporting any prior total loss determination being relied
upon
• Clarification regarding continued rental coverage while valuation remains
unresolved

The vehicle was drivable with a clean title prior to this collision and is
now unsafe due to the impact caused by your insured. My goal is simply to
be made whole under a good-faith valuation consistent with Nationwide’s
total loss process.

If you are able to assist in ensuring that this matter is elevated
appropriately and reviewed promptly, I would appreciate it.

I look forward to your response.

Thank you,
Thomas Coates
(757) 374-3539
<CAO5XQP=tbjQR5T++dQTGy1XVw5Tqv5zFz+nmdoDfxdRD3UftvQ@mail.gmail.com>02-28-2026 13:12:56
29
02-13-2026 12:16:1401-01-1900 0:00:00Thomas - <tdcoates@gmail.com>Nationwide Claims <nationwide_claims003@nationwide.com>, nationwide-claims@nationwide.comtdcoates@googlemail.comClarification Regarding Prior Carrier Inquiry – Claim 928360-GQSean M Cochran

Hello Sean,

Thank you for your update.

For clarity, Progressive was not my carrier in relation to any total loss
determination, and to my knowledge Progressive never declared this vehicle
a total loss, never issued a total loss valuation, and never branded the
title as salvage or rebuilt. The vehicle maintains a clean Virginia title.

If you are contacting Progressive in connection with a prior incident, that
matter did not result in a total loss classification, and no inspection or
ACV payout occurred. Therefore, there is no prior total loss determination
to rely upon.

Given that clarification, I would respectfully request that we proceed
based on the vehicle’s actual pre-loss status: a clean-title, drivable 2013
Audi Q7 immediately prior to this collision.

At this point, the claim has been pending while a salvage-only position has
been maintained without supporting documentation. I am requesting:

• Confirmation of supervisor review status
• A written ACV valuation report if Nationwide is treating this as a total
loss
• Clarification of rental continuation while valuation remains unresolved

I am seeking a timely, good-faith resolution consistent with the vehicle’s
documented status.

Please advise on next steps.

Thank you,
Thomas Coates
(757) 374-3539
<CAO5XQP=ne99jKrAzZNKVzFsaue+xq6Ec=jdNHWFVAEvkQ-+RWQ@mail.gmail.com>02-13-2026 12:16:14
30
02-28-2026 13:12:5201-01-1900 0:00:00Thomas - <tdcoates@gmail.com>Thomas Coates <tdcoates@gmail.com>tdcoates@googlemail.comFwd: Clarification Regarding Prior Carrier Inquiry – Claim 928360-GQ---------- Forwarded message ---------
From: Thomas - <tdcoates@gmail.com>
Date: Fri, Feb 13, 2026 at 12:16 PM
Subject: Clarification Regarding Prior Carrier Inquiry – Claim 928360-GQ
To: Nationwide Claims <nationwide_claims003@nationwide.com>, <
nationwide-claims@nationwide.com>


Sean M Cochran

Hello Sean,

Thank you for your update.

For clarity, Progressive was not my carrier in relation to any total loss
determination, and to my knowledge Progressive never declared this vehicle
a total loss, never issued a total loss valuation, and never branded the
title as salvage or rebuilt. The vehicle maintains a clean Virginia title.

If you are contacting Progressive in connection with a prior incident, that
matter did not result in a total loss classification, and no inspection or
ACV payout occurred. Therefore, there is no prior total loss determination
to rely upon.

Given that clarification, I would respectfully request that we proceed
based on the vehicle’s actual pre-loss status: a clean-title, drivable 2013
Audi Q7 immediately prior to this collision.

At this point, the claim has been pending while a salvage-only position has
been maintained without supporting documentation. I am requesting:

• Confirmation of supervisor review status
• A written ACV valuation report if Nationwide is treating this as a total
loss
• Clarification of rental continuation while valuation remains unresolved

I am seeking a timely, good-faith resolution consistent with the vehicle’s
documented status.

Please advise on next steps.

Thank you,
Thomas Coates
(757) 374-3539
<CAO5XQP=ieLuQ1-PgLs1hH7nLERjsRu_fEBXdCBxjhBPMRPftwg@mail.gmail.com>02-28-2026 13:12:52
31
01-28-2026 12:10:5101-12-1900 0:00:00Nationwide Claims <nationwide_claims003@nationwide.com>"pdcoates@gmail.com" <pdcoates@gmail.com>, "tdcoates@gmail.com" <tdcoates@gmail.com>FW: Nationwide claim 928360-GQ contact needed
[https://claimsstaticcontent.nationwide.com/images/NWLogos_Lg_NW_Rev-crop.png]

Hello,

I attempted to contact you by phone but was not able to reach you. I am the auto claims specialist that will be assisting you with the damage claim to your vehicle. Please contact me upon receipt of this email so I can make arrangements to assist you with your vehicle damage claim. My phone number and email are listed below. Please keep them handy if you have any questions or concerns regarding your claim.

We are committed to handling your claim with extraordinary care. Thank you for being our customer. We are On Your Side.

Lastly, you may receive an email survey regarding your claim and your inspection. If I succeeded in providing you with excellent customer service; your feedback would be greatly appreciated. Its valuable feedback for me and lets Nationwide know how I am doing. I hope I was able to provide you excellent customer service.


[https://claimsstaticcontent.nationwide.com/images/NWLogos_Vert_NW_3C-crop.png]

Elsie R Richmond-White

Nationwide Claims Associate

W 757-286-3368<tel:757-286-3368>

F 866-380-2636 <tel:866-380-2636>

nationwide-claims@nationwide.com<mailto:nationwide-claims@nationwide.com>

P.O. Box 182068

Columbus, OH 43218-2068

[nationwide-logo] <https://www.nationwide.com> [facebook] <https://www.facebook.com/nationwide> [twitter] <https://twitter.com/nationwide> [instagram] <https://www.instagram.com/nationwide/> [linkedin] <https://www.linkedin.com/company/2340/> [youtube] <https://www.youtube.com/nationwide>

All services may not be available in all states.

Nationwide, the Nationwide N and Eagle, and other marks displayed are service marks of Nationwide Mutual Insurance Company, unless otherwise disclosed. ©2026 Nationwide.

We work hard to ensure your online safety, security and privacy. Please take a moment to review our policies<https://www.nationwide.com/personal/privacy-security/>.

Underwritten by Nationwide Mutual Insurance Company



________________________________

From: Elsie R Richmond-White <nationwide_claims003@Nationwide.com>

Sent: Tuesday, Jan 27, 2026, 1:54 PM

To: Thomas Coates <pdcoates@gmail.com>

Subject: Nationwide claim 928360-GQ contact needed


[https://claimsstaticcontent.nationwide.com/images/NWLogos_Lg_NW_Rev-crop.png]

Hello,

I attempted to contact you by phone but was not able to reach you. I am the auto claims specialist that will be assisting you with the damage claim to your vehicle. Please contact me upon receipt of this email so I can make arrangements to assist you with your vehicle damage claim. My phone number and email are listed below. Please keep them handy if you have any questions or concerns regarding your claim.

We are committed to handling your claim with extraordinary care. Thank you for being our customer. We are On Your Side.

Lastly, you may receive an email survey regarding your claim and your inspection. If I succeeded in providing you with excellent customer service; your feedback would be greatly appreciated. Its valuable feedback for me and lets Nationwide know how I am doing. I hope I was able to provide you excellent customer service.


[https://claimsstaticcontent.nationwide.com/images/NWLogos_Vert_NW_3C-crop.png]

Elsie R Richmond-White

Nationwide Claims Associate

W 757-286-3368<tel:757-286-3368>

F 866-380-2636 <tel:866-380-2636>

nationwide-claims@nationwide.com<mailto:nationwide-claims@nationwide.com>

P.O. Box 182068

Columbus, OH 43218-2068

[nationwide-logo] <https://www.nationwide.com> [facebook] <https://www.facebook.com/nationwide> [twitter] <https://twitter.com/nationwide> [instagram] <https://www.instagram.com/nationwide/> [linkedin] <https://www.linkedin.com/company/2340/> [youtube] <https://www.youtube.com/nationwide>
It is a crime to knowingly provide false, incomplete or misleading information to an insurance company for the purpose of defrauding the company. Penalties include imprisonment, fines and denial of insurance benefits.
________________________________

All services may not be available in all states.

Nationwide, the Nationwide N and Eagle, and other marks displayed are service marks of Nationwide Mutual Insurance Company, unless otherwise disclosed. ©2026 Nationwide.

We work hard to ensure your online safety, security and privacy. Please take a moment to review our policies<https://www.nationwide.com/personal/privacy-security/>.

Underwritten by Nationwide Mutual Insurance Company


[Metadata={55E1C3B5-9364-49A8-8FAE-C605EB26BBB1}]
<MN6PR07MB11279E5A5705302D85ADA49FAC091A@MN6PR07MB11279.namprd07.prod.outlook.com>01-28-2026 12:10:51
32
02-01-2026 18:06:0901-12-1900 0:00:00Thomas - <tdcoates@gmail.com>Nationwide Claims <nationwide_claims003@nationwide.com>"pdcoates@gmail.com" <pdcoates@gmail.com>tdcoates@googlemail.comRe: FW: Nationwide claim 928360-GQ contact neededHello Elise,

Thank you for coming out this morning and for taking the time to appraise
the damage to my vehicle. I appreciate you confirming that the prior damage
is unrelated to this loss and for moving the claim forward.

I understand the vehicle has been classified as a total loss and
transferred to a Total Loss adjuster. I will watch for their call.

When you have a moment, could you please let me know when I might expect to
hear from the total loss adjuster, and whether you have their name and
contact information?

Thank you again for taking the initiative and for your assistance. I hope
you have a great weekend.

Best regards,
Thomas Coates

On Wed, Jan 28, 2026 at 12:10 PM Nationwide Claims <
nationwide_claims003@nationwide.com> wrote:

>
>
> Hello,
>
> I attempted to contact you by phone but was not able to reach you. I am
> the auto claims specialist that will be assisting you with the damage claim
> to your vehicle. Please contact me upon receipt of this email so I can
> make arrangements to assist you with your vehicle damage claim. My phone
> number and email are listed below. Please keep them handy if you have any
> questions or concerns regarding your claim.
>
> We are committed to handling your claim with extraordinary care. Thank
> you for being our customer. We are On Your Side.
>
> Lastly, you may receive an email survey regarding your claim and your
> inspection. If I succeeded in providing you with excellent customer
> service; your feedback would be greatly appreciated. Its valuable feedback
> for me and lets Nationwide know how I am doing. I hope I was able to
> provide you excellent customer service.
>
> Elsie R Richmond-White
>
> Nationwide Claims Associate
>
> W 757-286-3368
>
> F 866-380-2636
>
> nationwide-claims@nationwide.com
>
> P.O. Box 182068
>
> Columbus, OH 43218-2068
> [image: nationwide-logo] <https://www.nationwide.com> [image: facebook]
> <https://www.facebook.com/nationwide> [image: twitter]
> <https://twitter.com/nationwide> [image: instagram]
> <https://www.instagram.com/nationwide/> [image: linkedin]
> <https://www.linkedin.com/company/2340/> [image: youtube]
> <https://www.youtube.com/nationwide>
>
> All services may not be available in all states.
>
> Nationwide, the Nationwide N and Eagle, and other marks displayed are
> service marks of Nationwide Mutual Insurance Company, unless otherwise
> disclosed. ©2026 Nationwide.
> We work hard to ensure your online safety, security and privacy. Please
> take a moment to review our policies
> <https://www.nationwide.com/personal/privacy-security/>.
>
> Underwritten by Nationwide Mutual Insurance Company
>
> ------------------------------
>
> From: Elsie R Richmond-White <nationwide_claims003@Nationwide.com>
>
> Sent: Tuesday, Jan 27, 2026, 1:54 PM
>
> To: Thomas Coates <pdcoates@gmail.com>
>
> Subject: Nationwide claim 928360-GQ contact needed
>
>
> Hello,
>
> I attempted to contact you by phone but was not able to reach you. I am
> the auto claims specialist that will be assisting you with the damage claim
> to your vehicle. Please contact me upon receipt of this email so I can
> make arrangements to assist you with your vehicle damage claim. My phone
> number and email are listed below. Please keep them handy if you have any
> questions or concerns regarding your claim.
>
> We are committed to handling your claim with extraordinary care. Thank
> you for being our customer. We are On Your Side.
>
> Lastly, you may receive an email survey regarding your claim and your
> inspection. If I succeeded in providing you with excellent customer
> service; your feedback would be greatly appreciated. Its valuable feedback
> for me and lets Nationwide know how I am doing. I hope I was able to
> provide you excellent customer service.
>
> Elsie R Richmond-White
>
> Nationwide Claims Associate
>
> W 757-286-3368
>
> F 866-380-2636
>
> nationwide-claims@nationwide.com
>
> P.O. Box 182068
>
> Columbus, OH 43218-2068
> [image: nationwide-logo] <https://www.nationwide.com> [image: facebook]
> <https://www.facebook.com/nationwide> [image: twitter]
> <https://twitter.com/nationwide> [image: instagram]
> <https://www.instagram.com/nationwide/> [image: linkedin]
> <https://www.linkedin.com/company/2340/> [image: youtube]
> <https://www.youtube.com/nationwide>
> It is a crime to knowingly provide false, incomplete or misleading
> information to an insurance company for the purpose of defrauding the
> company. Penalties include imprisonment, fines and denial of insurance
> benefits.
> ------------------------------
>
> All services may not be available in all states.
>
> Nationwide, the Nationwide N and Eagle, and other marks displayed are
> service marks of Nationwide Mutual Insurance Company, unless otherwise
> disclosed. ©2026 Nationwide.
> We work hard to ensure your online safety, security and privacy. Please
> take a moment to review our policies
> <https://www.nationwide.com/personal/privacy-security/>.
>
> Underwritten by Nationwide Mutual Insurance Company
> [image: Metadata={55E1C3B5-9364-49A8-8FAE-C605EB26BBB1}]
>
<CAO5XQPkO1jpyu1yvwLc02go5wGmYfYoEUmtwu4Xt8x6fjFJCAQ@mail.gmail.com>02-01-2026 18:06:09
33
02-02-2026 9:08:5501-12-1900 0:00:00Nationwide Claims <nationwide_claims003@nationwide.com>"tdcoates@gmail.com" <tdcoates@gmail.com>Re: Re: FW: Nationwide claim 928360-GQ contact needed
[https://claimsstaticcontent.nationwide.com/images/NWLogos_Lg_NW_Rev-crop.png]

Good morning Mr. Coates. I am replying to your email as Elsie is out of the office this week. The total loss adjuster is Bruce Moffett, and he should be reaching out to you later today or tomorrow. I have listed his contact information below.

Have a great week.

MOFFEB1@nationwide.com
1-833-369-2567

Kindly,

[https://claimsstaticcontent.nationwide.com/images/NWLogos_Vert_NW_3C-crop.png]

Callie Sullivan

Nationwide Claims Associate

W 804-910-1586<tel:804-910-1586>

F 877-649-3033 <tel:877-649-3033>

nationwide-claims@nationwide.com<mailto:nationwide-claims@nationwide.com>

PO BOX 182068

Columbus, OH 43218-2068

[nationwide-logo] <https://www.nationwide.com> [facebook] <https://www.facebook.com/nationwide> [twitter] <https://twitter.com/nationwide> [instagram] <https://www.instagram.com/nationwide/> [linkedin] <https://www.linkedin.com/company/2340/> [youtube] <https://www.youtube.com/nationwide>

All services may not be available in all states.

Nationwide, the Nationwide N and Eagle, and other marks displayed are service marks of Nationwide Mutual Insurance Company, unless otherwise disclosed. ©2026 Nationwide.

We work hard to ensure your online safety, security and privacy. Please take a moment to review our policies<https://www.nationwide.com/personal/privacy-security/>.

Underwritten by Nationwide Mutual Insurance Company



________________________________

From: Thomas - <tdcoates@gmail.com>

Sent: Sunday, Feb 1, 2026, 6:06 PM

To: Nationwide Claims <nationwide_claims003@Nationwide.com>

Cc: pdcoates@gmail.com <pdcoates@gmail.com>

Subject: [EXTERNAL] Re: FW: Nationwide claim 928360-GQ contact needed

Nationwide Information Security Warning: This is an EXTERNAL email. Use CAUTION before clicking on links, opening attachments, or responding. (Sender: tdcoates@gmail.com)

________________________________




Hello Elise,

Thank you for coming out this morning and for taking the time to appraise the damage to my vehicle. I appreciate you confirming that the prior damage is unrelated to this loss and for moving the claim forward.

I understand the vehicle has been classified as a total loss and transferred to a Total Loss adjuster. I will watch for their call.

When you have a moment, could you please let me know when I might expect to hear from the total loss adjuster, and whether you have their name and contact information?

Thank you again for taking the initiative and for your assistance. I hope you have a great weekend.

Best regards,
Thomas Coates

On Wed, Jan 28, 2026 at 12:10¿PM Nationwide Claims <nationwide_claims003@nationwide.com<mailto:nationwide_claims003@nationwide.com>> wrote:

[https://claimsstaticcontent.nationwide.com/images/NWLogos_Lg_NW_Rev-crop.png]

Hello,

I attempted to contact you by phone but was not able to reach you. I am the auto claims specialist that will be assisting you with the damage claim to your vehicle. Please contact me upon receipt of this email so I can make arrangements to assist you with your vehicle damage claim. My phone number and email are listed below. Please keep them handy if you have any questions or concerns regarding your claim.

We are committed to handling your claim with extraordinary care. Thank you for being our customer. We are On Your Side.

Lastly, you may receive an email survey regarding your claim and your inspection. If I succeeded in providing you with excellent customer service; your feedback would be greatly appreciated. Its valuable feedback for me and lets Nationwide know how I am doing. I hope I was able to provide you excellent customer service.


[https://claimsstaticcontent.nationwide.com/images/NWLogos_Vert_NW_3C-crop.png]

Elsie R Richmond-White

Nationwide Claims Associate

W 757-286-3368<tel:757-286-3368>

F 866-380-2636 <tel:866-380-2636>

nationwide-claims@nationwide.com<mailto:nationwide-claims@nationwide.com>

P.O. Box 182068

Columbus, OH 43218-2068

[nationwide-logo] <https://www.nationwide.com> [facebook] <https://www.facebook.com/nationwide> [twitter] <https://twitter.com/nationwide> [instagram] <https://www.instagram.com/nationwide/> [linkedin] <https://www.linkedin.com/company/2340/> [youtube] <https://www.youtube.com/nationwide>

All services may not be available in all states.

Nationwide, the Nationwide N and Eagle, and other marks displayed are service marks of Nationwide Mutual Insurance Company, unless otherwise disclosed. ©2026 Nationwide.

We work hard to ensure your online safety, security and privacy. Please take a moment to review our policies<https://www.nationwide.com/personal/privacy-security/>.

Underwritten by Nationwide Mutual Insurance Company



________________________________

From: Elsie R Richmond-White <nationwide_claims003@Nationwide.com>

Sent: Tuesday, Jan 27, 2026, 1:54 PM

To: Thomas Coates <pdcoates@gmail.com<mailto:pdcoates@gmail.com>>

Subject: Nationwide claim 928360-GQ contact needed


[https://claimsstaticcontent.nationwide.com/images/NWLogos_Lg_NW_Rev-crop.png]

Hello,

I attempted to contact you by phone but was not able to reach you. I am the auto claims specialist that will be assisting you with the damage claim to your vehicle. Please contact me upon receipt of this email so I can make arrangements to assist you with your vehicle damage claim. My phone number and email are listed below. Please keep them handy if you have any questions or concerns regarding your claim.

We are committed to handling your claim with extraordinary care. Thank you for being our customer. We are On Your Side.

Lastly, you may receive an email survey regarding your claim and your inspection. If I succeeded in providing you with excellent customer service; your feedback would be greatly appreciated. Its valuable feedback for me and lets Nationwide know how I am doing. I hope I was able to provide you excellent customer service.


[https://claimsstaticcontent.nationwide.com/images/NWLogos_Vert_NW_3C-crop.png]

Elsie R Richmond-White

Nationwide Claims Associate

W 757-286-3368<tel:757-286-3368>

F 866-380-2636 <tel:866-380-2636>

nationwide-claims@nationwide.com<mailto:nationwide-claims@nationwide.com>

P.O. Box 182068

Columbus, OH 43218-2068

[nationwide-logo] <https://www.nationwide.com> [facebook] <https://www.facebook.com/nationwide> [twitter] <https://twitter.com/nationwide> [instagram] <https://www.instagram.com/nationwide/> [linkedin] <https://www.linkedin.com/company/2340/> [youtube] <https://www.youtube.com/nationwide>
It is a crime to knowingly provide false, incomplete or misleading information to an insurance company for the purpose of defrauding the company. Penalties include imprisonment, fines and denial of insurance benefits.
________________________________

All services may not be available in all states.

Nationwide, the Nationwide N and Eagle, and other marks displayed are service marks of Nationwide Mutual Insurance Company, unless otherwise disclosed. ©2026 Nationwide.

We work hard to ensure your online safety, security and privacy. Please take a moment to review our policies<https://www.nationwide.com/personal/privacy-security/>.

Underwritten by Nationwide Mutual Insurance Company


[Metadata={55E1C3B5-9364-49A8-8FAE-C605EB26BBB1}]
<MN6PR07MB112799646791437CBE4B01F71C09AA@MN6PR07MB11279.namprd07.prod.outlook.com>02-02-2026 9:08:55
34
02-02-2026 13:10:4901-12-1900 0:00:00Thomas - <tdcoates@gmail.com>Nationwide Claims <nationwide_claims003@nationwide.com>MOFFEB1@nationwide.comtdcoates@googlemail.comRe: Re: FW: Nationwide claim 928360-GQ contact neededThank you Callie!


MOFFEB1@nationwide.com
1-833-369-2567

On Mon, Feb 2, 2026 at 9:09 AM Nationwide Claims <
nationwide_claims003@nationwide.com> wrote:

>
>
> Good morning Mr. Coates. I am replying to your email as Elsie is out of
> the office this week. The total loss adjuster is Bruce Moffett, and he
> should be reaching out to you later today or tomorrow. I have listed his
> contact information below.
>
> Have a great week.
>
> MOFFEB1@nationwide.com
> 1-833-369-2567
>
> Kindly,
>
> Callie Sullivan
>
> Nationwide Claims Associate
>
> W 804-910-1586
>
> F 877-649-3033
>
> nationwide-claims@nationwide.com
>
> PO BOX 182068
>
> Columbus, OH 43218-2068
> [image: nationwide-logo] <https://www.nationwide.com> [image: facebook]
> <https://www.facebook.com/nationwide> [image: twitter]
> <https://twitter.com/nationwide> [image: instagram]
> <https://www.instagram.com/nationwide/> [image: linkedin]
> <https://www.linkedin.com/company/2340/> [image: youtube]
> <https://www.youtube.com/nationwide>
>
> All services may not be available in all states.
>
> Nationwide, the Nationwide N and Eagle, and other marks displayed are
> service marks of Nationwide Mutual Insurance Company, unless otherwise
> disclosed. ©2026 Nationwide.
> We work hard to ensure your online safety, security and privacy. Please
> take a moment to review our policies
> <https://www.nationwide.com/personal/privacy-security/>.
>
> Underwritten by Nationwide Mutual Insurance Company
>
> ------------------------------
>
> From: Thomas - <tdcoates@gmail.com>
>
> Sent: Sunday, Feb 1, 2026, 6:06 PM
>
> To: Nationwide Claims <nationwide_claims003@Nationwide.com>
>
> Cc: pdcoates@gmail.com <pdcoates@gmail.com>
>
> Subject: [EXTERNAL] Re: FW: Nationwide claim 928360-GQ contact needed
>
> *Nationwide Information Security Warning: **This is an **EXTERNAL* *email.
> *Use *CAUTION* *before clicking on links, opening attachments, or
> responding.* (*Sender:* tdcoates@gmail.com)
> ------------------------------
>
>
>
>
> Hello Elise,
>
> Thank you for coming out this morning and for taking the time to appraise
> the damage to my vehicle. I appreciate you confirming that the prior damage
> is unrelated to this loss and for moving the claim forward.
>
> I understand the vehicle has been classified as a total loss and
> transferred to a Total Loss adjuster. I will watch for their call.
>
> When you have a moment, could you please let me know when I might expect
> to hear from the total loss adjuster, and whether you have their name and
> contact information?
>
> Thank you again for taking the initiative and for your assistance. I hope
> you have a great weekend.
>
> Best regards,
> Thomas Coates
>
> On Wed, Jan 28, 2026 at 12:10¿PM Nationwide Claims <
> nationwide_claims003@nationwide.com> wrote:
>
>>
>>
>> Hello,
>>
>> I attempted to contact you by phone but was not able to reach you. I am
>> the auto claims specialist that will be assisting you with the damage claim
>> to your vehicle. Please contact me upon receipt of this email so I can
>> make arrangements to assist you with your vehicle damage claim. My phone
>> number and email are listed below. Please keep them handy if you have any
>> questions or concerns regarding your claim.
>>
>> We are committed to handling your claim with extraordinary care. Thank
>> you for being our customer. We are On Your Side.
>>
>> Lastly, you may receive an email survey regarding your claim and your
>> inspection. If I succeeded in providing you with excellent customer
>> service; your feedback would be greatly appreciated. Its valuable feedback
>> for me and lets Nationwide know how I am doing. I hope I was able to
>> provide you excellent customer service.
>>
>> Elsie R Richmond-White
>>
>> Nationwide Claims Associate
>>
>> W 757-286-3368
>>
>> F 866-380-2636
>>
>> nationwide-claims@nationwide.com
>>
>> P.O. Box 182068
>>
>> Columbus, OH 43218-2068
>> [image: nationwide-logo] <https://www.nationwide.com> [image: facebook]
>> <https://www.facebook.com/nationwide> [image: twitter]
>> <https://twitter.com/nationwide> [image: instagram]
>> <https://www.instagram.com/nationwide/> [image: linkedin]
>> <https://www.linkedin.com/company/2340/> [image: youtube]
>> <https://www.youtube.com/nationwide>
>>
>> All services may not be available in all states.
>>
>> Nationwide, the Nationwide N and Eagle, and other marks displayed are
>> service marks of Nationwide Mutual Insurance Company, unless otherwise
>> disclosed. ©2026 Nationwide.
>> We work hard to ensure your online safety, security and privacy. Please
>> take a moment to review our policies
>> <https://www.nationwide.com/personal/privacy-security/>.
>>
>> Underwritten by Nationwide Mutual Insurance Company
>>
>> ------------------------------
>>
>> From: Elsie R Richmond-White <nationwide_claims003@Nationwide.com>
>>
>> Sent: Tuesday, Jan 27, 2026, 1:54 PM
>>
>> To: Thomas Coates <pdcoates@gmail.com>
>>
>> Subject: Nationwide claim 928360-GQ contact needed
>>
>>
>> Hello,
>>
>> I attempted to contact you by phone but was not able to reach you. I am
>> the auto claims specialist that will be assisting you with the damage claim
>> to your vehicle. Please contact me upon receipt of this email so I can
>> make arrangements to assist you with your vehicle damage claim. My phone
>> number and email are listed below. Please keep them handy if you have any
>> questions or concerns regarding your claim.
>>
>> We are committed to handling your claim with extraordinary care. Thank
>> you for being our customer. We are On Your Side.
>>
>> Lastly, you may receive an email survey regarding your claim and your
>> inspection. If I succeeded in providing you with excellent customer
>> service; your feedback would be greatly appreciated. Its valuable feedback
>> for me and lets Nationwide know how I am doing. I hope I was able to
>> provide you excellent customer service.
>>
>> Elsie R Richmond-White
>>
>> Nationwide Claims Associate
>>
>> W 757-286-3368
>>
>> F 866-380-2636
>>
>> nationwide-claims@nationwide.com
>>
>> P.O. Box 182068
>>
>> Columbus, OH 43218-2068
>> [image: nationwide-logo] <https://www.nationwide.com> [image: facebook]
>> <https://www.facebook.com/nationwide> [image: twitter]
>> <https://twitter.com/nationwide> [image: instagram]
>> <https://www.instagram.com/nationwide/> [image: linkedin]
>> <https://www.linkedin.com/company/2340/> [image: youtube]
>> <https://www.youtube.com/nationwide>
>> It is a crime to knowingly provide false, incomplete or misleading
>> information to an insurance company for the purpose of defrauding the
>> company. Penalties include imprisonment, fines and denial of insurance
>> benefits.
>> ------------------------------
>>
>> All services may not be available in all states.
>>
>> Nationwide, the Nationwide N and Eagle, and other marks displayed are
>> service marks of Nationwide Mutual Insurance Company, unless otherwise
>> disclosed. ©2026 Nationwide.
>> We work hard to ensure your online safety, security and privacy. Please
>> take a moment to review our policies
>> <https://www.nationwide.com/personal/privacy-security/>.
>>
>> Underwritten by Nationwide Mutual Insurance Company
>> [image: Metadata={55E1C3B5-9364-49A8-8FAE-C605EB26BBB1}]
>>
>
<CAO5XQPk5-HSQJ=P_7NqMG2bFuiCy3vx17RgafSNPAqStRDagCw@mail.gmail.com>02-02-2026 13:10:49
35
02-02-2026 18:04:5701-12-1900 0:00:00Nationwide Claims <nationwide_claims003@nationwide.com>"tdcoates@gmail.com" <tdcoates@gmail.com>Re: Re: Re: FW: Nationwide claim 928360-GQ contact needed
[https://claimsstaticcontent.nationwide.com/images/NWLogos_Lg_NW_Rev-crop.png]

You're welcome. Have a good evening.

[https://claimsstaticcontent.nationwide.com/images/NWLogos_Vert_NW_3C-crop.png]

Callie Sullivan

Nationwide Claims Associate

W 804-910-1586<tel:804-910-1586>

F 877-649-3033 <tel:877-649-3033>

nationwide-claims@nationwide.com<mailto:nationwide-claims@nationwide.com>

PO BOX 182068

Columbus, OH 43218-2068

[nationwide-logo] <https://www.nationwide.com> [facebook] <https://www.facebook.com/nationwide> [twitter] <https://twitter.com/nationwide> [instagram] <https://www.instagram.com/nationwide/> [linkedin] <https://www.linkedin.com/company/2340/> [youtube] <https://www.youtube.com/nationwide>
It is a crime to knowingly provide false, incomplete or misleading information to an insurance company for the purpose of defrauding the company. Penalties include imprisonment, fines and denial of insurance benefits.
________________________________

All services may not be available in all states.

Nationwide, the Nationwide N and Eagle, and other marks displayed are service marks of Nationwide Mutual Insurance Company, unless otherwise disclosed. ©2026 Nationwide.

We work hard to ensure your online safety, security and privacy. Please take a moment to review our policies<https://www.nationwide.com/personal/privacy-security/>.

Underwritten by Nationwide Mutual Insurance Company



________________________________

From: Thomas - <tdcoates@gmail.com>

Sent: Monday, Feb 2, 2026, 1:11 PM

To: Nationwide Claims <nationwide_claims003@Nationwide.com>

Cc: Moffett, Bruce E <MOFFEB1@nationwide.com>

Subject: [EXTERNAL] Re: Re: FW: Nationwide claim 928360-GQ contact needed

Nationwide Information Security Warning: This is an EXTERNAL email. Use CAUTION before clicking on links, opening attachments, or responding. (Sender: tdcoates@gmail.com)

________________________________



Thank you Callie!


MOFFEB1@nationwide.com<mailto:MOFFEB1@nationwide.com>
1-833-369-2567

On Mon, Feb 2, 2026 at 9:09¿AM Nationwide Claims <nationwide_claims003@nationwide.com<mailto:nationwide_claims003@nationwide.com>> wrote:

[https://claimsstaticcontent.nationwide.com/images/NWLogos_Lg_NW_Rev-crop.png]

Good morning Mr. Coates. I am replying to your email as Elsie is out of the office this week. The total loss adjuster is Bruce Moffett, and he should be reaching out to you later today or tomorrow. I have listed his contact information below.

Have a great week.

MOFFEB1@nationwide.com<mailto:MOFFEB1@nationwide.com>
1-833-369-2567

Kindly,

[https://claimsstaticcontent.nationwide.com/images/NWLogos_Vert_NW_3C-crop.png]

Callie Sullivan

Nationwide Claims Associate

W 804-910-1586<tel:804-910-1586>

F 877-649-3033 <tel:877-649-3033>

nationwide-claims@nationwide.com<mailto:nationwide-claims@nationwide.com>

PO BOX 182068

Columbus, OH 43218-2068

[nationwide-logo] <https://www.nationwide.com> [facebook] <https://www.facebook.com/nationwide> [twitter] <https://twitter.com/nationwide> [instagram] <https://www.instagram.com/nationwide/> [linkedin] <https://www.linkedin.com/company/2340/> [youtube] <https://www.youtube.com/nationwide>

All services may not be available in all states.

Nationwide, the Nationwide N and Eagle, and other marks displayed are service marks of Nationwide Mutual Insurance Company, unless otherwise disclosed. ©2026 Nationwide.

We work hard to ensure your online safety, security and privacy. Please take a moment to review our policies<https://www.nationwide.com/personal/privacy-security/>.

Underwritten by Nationwide Mutual Insurance Company



________________________________

From: Thomas - <tdcoates@gmail.com<mailto:tdcoates@gmail.com>>

Sent: Sunday, Feb 1, 2026, 6:06 PM

To: Nationwide Claims <nationwide_claims003@Nationwide.com>

Cc: pdcoates@gmail.com<mailto:pdcoates@gmail.com> <pdcoates@gmail.com<mailto:pdcoates@gmail.com>>

Subject: [EXTERNAL] Re: FW: Nationwide claim 928360-GQ contact needed

Nationwide Information Security Warning: This is an EXTERNAL email. Use CAUTION before clicking on links, opening attachments, or responding. (Sender: tdcoates@gmail.com<mailto:tdcoates@gmail.com>)

________________________________




Hello Elise,

Thank you for coming out this morning and for taking the time to appraise the damage to my vehicle. I appreciate you confirming that the prior damage is unrelated to this loss and for moving the claim forward.

I understand the vehicle has been classified as a total loss and transferred to a Total Loss adjuster. I will watch for their call.

When you have a moment, could you please let me know when I might expect to hear from the total loss adjuster, and whether you have their name and contact information?

Thank you again for taking the initiative and for your assistance. I hope you have a great weekend.

Best regards,
Thomas Coates

On Wed, Jan 28, 2026 at 12:10'PM Nationwide Claims <nationwide_claims003@nationwide.com<mailto:nationwide_claims003@nationwide.com>> wrote:

[https://claimsstaticcontent.nationwide.com/images/NWLogos_Lg_NW_Rev-crop.png]

Hello,

I attempted to contact you by phone but was not able to reach you. I am the auto claims specialist that will be assisting you with the damage claim to your vehicle. Please contact me upon receipt of this email so I can make arrangements to assist you with your vehicle damage claim. My phone number and email are listed below. Please keep them handy if you have any questions or concerns regarding your claim.

We are committed to handling your claim with extraordinary care. Thank you for being our customer. We are On Your Side.

Lastly, you may receive an email survey regarding your claim and your inspection. If I succeeded in providing you with excellent customer service; your feedback would be greatly appreciated. Its valuable feedback for me and lets Nationwide know how I am doing. I hope I was able to provide you excellent customer service.


[https://claimsstaticcontent.nationwide.com/images/NWLogos_Vert_NW_3C-crop.png]

Elsie R Richmond-White

Nationwide Claims Associate

W 757-286-3368<tel:757-286-3368>

F 866-380-2636 <tel:866-380-2636>

nationwide-claims@nationwide.com<mailto:nationwide-claims@nationwide.com>

P.O. Box 182068

Columbus, OH 43218-2068

[nationwide-logo] <https://www.nationwide.com> [facebook] <https://www.facebook.com/nationwide> [twitter] <https://twitter.com/nationwide> [instagram] <https://www.instagram.com/nationwide/> [linkedin] <https://www.linkedin.com/company/2340/> [youtube] <https://www.youtube.com/nationwide>

All services may not be available in all states.

Nationwide, the Nationwide N and Eagle, and other marks displayed are service marks of Nationwide Mutual Insurance Company, unless otherwise disclosed. ©2026 Nationwide.

We work hard to ensure your online safety, security and privacy. Please take a moment to review our policies<https://www.nationwide.com/personal/privacy-security/>.

Underwritten by Nationwide Mutual Insurance Company



________________________________

From: Elsie R Richmond-White <nationwide_claims003@Nationwide.com>

Sent: Tuesday, Jan 27, 2026, 1:54 PM

To: Thomas Coates <pdcoates@gmail.com<mailto:pdcoates@gmail.com>>

Subject: Nationwide claim 928360-GQ contact needed


[https://claimsstaticcontent.nationwide.com/images/NWLogos_Lg_NW_Rev-crop.png]

Hello,

I attempted to contact you by phone but was not able to reach you. I am the auto claims specialist that will be assisting you with the damage claim to your vehicle. Please contact me upon receipt of this email so I can make arrangements to assist you with your vehicle damage claim. My phone number and email are listed below. Please keep them handy if you have any questions or concerns regarding your claim.

We are committed to handling your claim with extraordinary care. Thank you for being our customer. We are On Your Side.

Lastly, you may receive an email survey regarding your claim and your inspection. If I succeeded in providing you with excellent customer service; your feedback would be greatly appreciated. Its valuable feedback for me and lets Nationwide know how I am doing. I hope I was able to provide you excellent customer service.


[https://claimsstaticcontent.nationwide.com/images/NWLogos_Vert_NW_3C-crop.png]

Elsie R Richmond-White

Nationwide Claims Associate

W 757-286-3368<tel:757-286-3368>

F 866-380-2636 <tel:866-380-2636>

nationwide-claims@nationwide.com<mailto:nationwide-claims@nationwide.com>

P.O. Box 182068

Columbus, OH 43218-2068

[nationwide-logo] <https://www.nationwide.com> [facebook] <https://www.facebook.com/nationwide> [twitter] <https://twitter.com/nationwide> [instagram] <https://www.instagram.com/nationwide/> [linkedin] <https://www.linkedin.com/company/2340/> [youtube] <https://www.youtube.com/nationwide>
It is a crime to knowingly provide false, incomplete or misleading information to an insurance company for the purpose of defrauding the company. Penalties include imprisonment, fines and denial of insurance benefits.
________________________________

All services may not be available in all states.

Nationwide, the Nationwide N and Eagle, and other marks displayed are service marks of Nationwide Mutual Insurance Company, unless otherwise disclosed. ©2026 Nationwide.

We work hard to ensure your online safety, security and privacy. Please take a moment to review our policies<https://www.nationwide.com/personal/privacy-security/>.

Underwritten by Nationwide Mutual Insurance Company


[Metadata={55E1C3B5-9364-49A8-8FAE-C605EB26BBB1}]
<MN6PR07MB112797D2F662DBF9801876BEAC09AA@MN6PR07MB11279.namprd07.prod.outlook.com>02-02-2026 18:04:57
36
02-09-2026 16:06:5201-12-1900 0:00:00Thomas - <tdcoates@gmail.com>Nationwide Claims <nationwide_claims003@nationwide.com>tdcoates@googlemail.comRe: FW: Nationwide claim 928360-GQ contact neededImportant note detail is the primary of any way to contact me until this
matter is resolved.


Hello Bruce,

I’m following up regarding Claim 928360-GQ.

Thank you again for authorizing the 7-day rental and providing the
Enterprise reservation (W6JXL0). Enterprise advised me today that the
rental needs to be renewed, and I have not received an update from you
since your last email. I do not want to be without a vehicle, so please
confirm today whether Nationwide will renew/extend the rental under the
current direct-bill arrangement, and for what period.

Separately, I want to reiterate for the record that you did get back to me
and indicated, generally, that you wanted to discuss “payment options” on
the claim. Because the nature of that statement was unclear (and because I
do not want to misunderstand what is being proposed), I sent written
clarification the same day and an additional clarification later that day.
I am following up on those requests now.

To move this forward, please provide in writing:

1. What the “payment options” refer to (e.g., total loss settlement,
cash-out, deductible/fees, storage, salvage/retention, other).
2. If a $2,000 figure is being discussed, what exactly that $2,000
represents and the basis used to determine it (valuation method and any
supporting documentation you rely on).
3. The next steps and timeline for the total loss evaluation and settlement
process.

As stated in my prior email, my goal is simply to be made whole based on
the damage from this incident. I remain open to discussing a reasonable
resolution once I have the written details needed to evaluate the proposal.

For convenience, I’ve pasted the prior email chain below this message so
everything is in one place.

Thank you,
Thomas Coates
(757) 374-3539
[tdcoates@gmail.com](mailto:tdcoates@gmail.com)


On Wed, Jan 28, 2026, 12:10 PM Nationwide Claims <
nationwide_claims003@nationwide.com> wrote:

>
>
> Hello,
>
> I attempted to contact you by phone but was not able to reach you. I am
> the auto claims specialist that will be assisting you with the damage claim
> to your vehicle. Please contact me upon receipt of this email so I can
> make arrangements to assist you with your vehicle damage claim. My phone
> number and email are listed below. Please keep them handy if you have any
> questions or concerns regarding your claim.
>
> We are committed to handling your claim with extraordinary care. Thank
> you for being our customer. We are On Your Side.
>
> Lastly, you may receive an email survey regarding your claim and your
> inspection. If I succeeded in providing you with excellent customer
> service; your feedback would be greatly appreciated. Its valuable feedback
> for me and lets Nationwide know how I am doing. I hope I was able to
> provide you excellent customer service.
>
> Elsie R Richmond-White
>
> Nationwide Claims Associate
>
> W 757-286-3368
>
> F 866-380-2636
>
> nationwide-claims@nationwide.com
>
> P.O. Box 182068
>
> Columbus, OH 43218-2068
> [image: nationwide-logo] <https://www.nationwide.com> [image: facebook]
> <https://www.facebook.com/nationwide> [image: twitter]
> <https://twitter.com/nationwide> [image: instagram]
> <https://www.instagram.com/nationwide/> [image: linkedin]
> <https://www.linkedin.com/company/2340/> [image: youtube]
> <https://www.youtube.com/nationwide>
>
> All services may not be available in all states.
>
> Nationwide, the Nationwide N and Eagle, and other marks displayed are
> service marks of Nationwide Mutual Insurance Company, unless otherwise
> disclosed. ©2026 Nationwide.
> We work hard to ensure your online safety, security and privacy. Please
> take a moment to review our policies
> <https://www.nationwide.com/personal/privacy-security/>.
>
> Underwritten by Nationwide Mutual Insurance Company
>
> ------------------------------
>
> From: Elsie R Richmond-White <nationwide_claims003@Nationwide.com>
>
> Sent: Tuesday, Jan 27, 2026, 1:54 PM
>
> To: Thomas Coates <pdcoates@gmail.com>
>
> Subject: Nationwide claim 928360-GQ contact needed
>
>
> Hello,
>
> I attempted to contact you by phone but was not able to reach you. I am
> the auto claims specialist that will be assisting you with the damage claim
> to your vehicle. Please contact me upon receipt of this email so I can
> make arrangements to assist you with your vehicle damage claim. My phone
> number and email are listed below. Please keep them handy if you have any
> questions or concerns regarding your claim.
>
> We are committed to handling your claim with extraordinary care. Thank
> you for being our customer. We are On Your Side.
>
> Lastly, you may receive an email survey regarding your claim and your
> inspection. If I succeeded in providing you with excellent customer
> service; your feedback would be greatly appreciated. Its valuable feedback
> for me and lets Nationwide know how I am doing. I hope I was able to
> provide you excellent customer service.
>
> Elsie R Richmond-White
>
> Nationwide Claims Associate
>
> W 757-286-3368
>
> F 866-380-2636
>
> nationwide-claims@nationwide.com
>
> P.O. Box 182068
>
> Columbus, OH 43218-2068
> [image: nationwide-logo] <https://www.nationwide.com> [image: facebook]
> <https://www.facebook.com/nationwide> [image: twitter]
> <https://twitter.com/nationwide> [image: instagram]
> <https://www.instagram.com/nationwide/> [image: linkedin]
> <https://www.linkedin.com/company/2340/> [image: youtube]
> <https://www.youtube.com/nationwide>
> It is a crime to knowingly provide false, incomplete or misleading
> information to an insurance company for the purpose of defrauding the
> company. Penalties include imprisonment, fines and denial of insurance
> benefits.
> ------------------------------
>
> All services may not be available in all states.
>
> Nationwide, the Nationwide N and Eagle, and other marks displayed are
> service marks of Nationwide Mutual Insurance Company, unless otherwise
> disclosed. ©2026 Nationwide.
> We work hard to ensure your online safety, security and privacy. Please
> take a moment to review our policies
> <https://www.nationwide.com/personal/privacy-security/>.
>
> Underwritten by Nationwide Mutual Insurance Company
> [image: Metadata={55E1C3B5-9364-49A8-8FAE-C605EB26BBB1}]
>
<CAO5XQP=wrNXDEVf4jyZmdtHqVozuC54xxYWAy_1SFowGuxHJvQ@mail.gmail.com>02-09-2026 16:06:52
37
02-09-2026 16:12:2501-12-1900 0:00:00Thomas - <tdcoates@gmail.com>Nationwide Claims <nationwide_claims003@nationwide.com>tdcoates@googlemail.comRe: FW: Nationwide claim 928360-GQ contact neededImportant note detail is the primary of any way to contact me until this
matter is resolved.


Hello Bruce,

I’m writing to confirm that the rental vehicle arrangement will continue
without interruption while this matter is being resolved.

To help prevent any gaps or administrative issues, please ensure that
someone from Nationwide connects directly with Enterprise to confirm the
extension and verify that there are no additional steps required on my end
for the agreement to remain active until the matter is settled.

For clarity and consistency of record, fax remains the only approved method
to reach me regarding this issue at this time.

Thank you for your attention to keeping this process smooth and
uninterrupted.


Thomas Coates

On Mon, Feb 9, 2026, 4:06 PM Thomas - <tdcoates@gmail.com> wrote:

>
> Important note detail is the primary of any way to contact me until this
> matter is resolved.
>
>
> Hello Bruce,
>
> I’m following up regarding Claim 928360-GQ.
>
> Thank you again for authorizing the 7-day rental and providing the
> Enterprise reservation (W6JXL0). Enterprise advised me today that the
> rental needs to be renewed, and I have not received an update from you
> since your last email. I do not want to be without a vehicle, so please
> confirm today whether Nationwide will renew/extend the rental under the
> current direct-bill arrangement, and for what period.
>
> Separately, I want to reiterate for the record that you did get back to me
> and indicated, generally, that you wanted to discuss “payment options” on
> the claim. Because the nature of that statement was unclear (and because I
> do not want to misunderstand what is being proposed), I sent written
> clarification the same day and an additional clarification later that day.
> I am following up on those requests now.
>
> To move this forward, please provide in writing:
>
> 1. What the “payment options” refer to (e.g., total loss settlement,
> cash-out, deductible/fees, storage, salvage/retention, other).
> 2. If a $2,000 figure is being discussed, what exactly that $2,000
> represents and the basis used to determine it (valuation method and any
> supporting documentation you rely on).
> 3. The next steps and timeline for the total loss evaluation and
> settlement process.
>
> As stated in my prior email, my goal is simply to be made whole based on
> the damage from this incident. I remain open to discussing a reasonable
> resolution once I have the written details needed to evaluate the proposal.
>
> For convenience, I’ve pasted the prior email chain below this message so
> everything is in one place.
>
> Thank you,
> Thomas Coates
> (757) 374-3539
> [tdcoates@gmail.com](mailto:tdcoates@gmail.com)
>
>
> On Wed, Jan 28, 2026, 12:10 PM Nationwide Claims <
> nationwide_claims003@nationwide.com> wrote:
>
>>
>>
>> Hello,
>>
>> I attempted to contact you by phone but was not able to reach you. I am
>> the auto claims specialist that will be assisting you with the damage claim
>> to your vehicle. Please contact me upon receipt of this email so I can
>> make arrangements to assist you with your vehicle damage claim. My phone
>> number and email are listed below. Please keep them handy if you have any
>> questions or concerns regarding your claim.
>>
>> We are committed to handling your claim with extraordinary care. Thank
>> you for being our customer. We are On Your Side.
>>
>> Lastly, you may receive an email survey regarding your claim and your
>> inspection. If I succeeded in providing you with excellent customer
>> service; your feedback would be greatly appreciated. Its valuable feedback
>> for me and lets Nationwide know how I am doing. I hope I was able to
>> provide you excellent customer service.
>>
>> Elsie R Richmond-White
>>
>> Nationwide Claims Associate
>>
>> W 757-286-3368
>>
>> F 866-380-2636
>>
>> nationwide-claims@nationwide.com
>>
>> P.O. Box 182068
>>
>> Columbus, OH 43218-2068
>> [image: nationwide-logo] <https://www.nationwide.com> [image: facebook]
>> <https://www.facebook.com/nationwide> [image: twitter]
>> <https://twitter.com/nationwide> [image: instagram]
>> <https://www.instagram.com/nationwide/> [image: linkedin]
>> <https://www.linkedin.com/company/2340/> [image: youtube]
>> <https://www.youtube.com/nationwide>
>>
>> All services may not be available in all states.
>>
>> Nationwide, the Nationwide N and Eagle, and other marks displayed are
>> service marks of Nationwide Mutual Insurance Company, unless otherwise
>> disclosed. ©2026 Nationwide.
>> We work hard to ensure your online safety, security and privacy. Please
>> take a moment to review our policies
>> <https://www.nationwide.com/personal/privacy-security/>.
>>
>> Underwritten by Nationwide Mutual Insurance Company
>>
>> ------------------------------
>>
>> From: Elsie R Richmond-White <nationwide_claims003@Nationwide.com>
>>
>> Sent: Tuesday, Jan 27, 2026, 1:54 PM
>>
>> To: Thomas Coates <pdcoates@gmail.com>
>>
>> Subject: Nationwide claim 928360-GQ contact needed
>>
>>
>> Hello,
>>
>> I attempted to contact you by phone but was not able to reach you. I am
>> the auto claims specialist that will be assisting you with the damage claim
>> to your vehicle. Please contact me upon receipt of this email so I can
>> make arrangements to assist you with your vehicle damage claim. My phone
>> number and email are listed below. Please keep them handy if you have any
>> questions or concerns regarding your claim.
>>
>> We are committed to handling your claim with extraordinary care. Thank
>> you for being our customer. We are On Your Side.
>>
>> Lastly, you may receive an email survey regarding your claim and your
>> inspection. If I succeeded in providing you with excellent customer
>> service; your feedback would be greatly appreciated. Its valuable feedback
>> for me and lets Nationwide know how I am doing. I hope I was able to
>> provide you excellent customer service.
>>
>> Elsie R Richmond-White
>>
>> Nationwide Claims Associate
>>
>> W 757-286-3368
>>
>> F 866-380-2636
>>
>> nationwide-claims@nationwide.com
>>
>> P.O. Box 182068
>>
>> Columbus, OH 43218-2068
>> [image: nationwide-logo] <https://www.nationwide.com> [image: facebook]
>> <https://www.facebook.com/nationwide> [image: twitter]
>> <https://twitter.com/nationwide> [image: instagram]
>> <https://www.instagram.com/nationwide/> [image: linkedin]
>> <https://www.linkedin.com/company/2340/> [image: youtube]
>> <https://www.youtube.com/nationwide>
>> It is a crime to knowingly provide false, incomplete or misleading
>> information to an insurance company for the purpose of defrauding the
>> company. Penalties include imprisonment, fines and denial of insurance
>> benefits.
>> ------------------------------
>>
>> All services may not be available in all states.
>>
>> Nationwide, the Nationwide N and Eagle, and other marks displayed are
>> service marks of Nationwide Mutual Insurance Company, unless otherwise
>> disclosed. ©2026 Nationwide.
>> We work hard to ensure your online safety, security and privacy. Please
>> take a moment to review our policies
>> <https://www.nationwide.com/personal/privacy-security/>.
>>
>> Underwritten by Nationwide Mutual Insurance Company
>> [image: Metadata={55E1C3B5-9364-49A8-8FAE-C605EB26BBB1}]
>>
>
<CAO5XQPnvHzk2j6_zQpVo9_nNTa1bZcC7Mjer1=NM8Q79Zn716w@mail.gmail.com>02-09-2026 16:12:25
38
02-12-2026 15:54:5401-12-1900 0:00:00Thomas - <tdcoates@gmail.com>Nationwide Claims <nationwide_claims003@nationwide.com>tdcoates@googlemail.comRe: Re: FW: Nationwide claim 928360-GQ contact neededRequest for Supervisor Follow-Up and Claim Resolution – 928360-GQ

Date:
February 12, 2026, 2:12 PM
Callie Sullivan

Nationwide Claims Associate

W 804-910-1586

F 877-649-3033

nationwide-claims@nationwide.com


Hello Callie,

I hope you are well.

I am writing to follow up regarding claim 928360-GQ and to request
assistance in moving this matter toward resolution.

As you know, the file was transferred to the total loss unit and Mr.
Moffett has asserted that the vehicle should be treated as a prior total
loss with payment limited to salvage value ($2,025.31). However, the
vehicle has a clean Virginia title, has never been declared a total loss by
any prior carrier, and no documentation has been produced supporting the
assertion that salvage-only valuation applies.

After several communications in which the salvage classification was
maintained without supporting documentation or an ACV valuation report, I
formally requested supervisor review. As of this morning, I have not
received a response regarding that escalation.

At this stage, I am seeking clarity and resolution. Specifically:

• Confirmation that supervisor review has been initiated
• A written valuation report if Nationwide is treating this as a total loss
• Documentation supporting any prior total loss determination being relied
upon
• Clarification regarding continued rental coverage while valuation remains
unresolved

The vehicle was drivable with a clean title prior to this collision and is
now unsafe due to the impact caused by your insured. My goal is simply to
be made whole under a good-faith valuation consistent with Nationwide’s
total loss process.

If you are able to assist in ensuring that this matter is elevated
appropriately and reviewed promptly, I would appreciate it.

I look forward to your response.

Thank you,
Thomas Coates
(757) 374-3539



On Mon, Feb 2, 2026, 9:09 AM Nationwide Claims <
nationwide_claims003@nationwide.com> wrote:

>
>
> Good morning Mr. Coates. I am replying to your email as Elsie is out of
> the office this week. The total loss adjuster is Bruce Moffett, and he
> should be reaching out to you later today or tomorrow. I have listed his
> contact information below.
>
> Have a great week.
>
> MOFFEB1@nationwide.com
> 1-833-369-2567
>
> Kindly,
>
> Callie Sullivan
>
> Nationwide Claims Associate
>
> W 804-910-1586
>
> F 877-649-3033
>
> nationwide-claims@nationwide.com
>
> PO BOX 182068
>
> Columbus, OH 43218-2068
> [image: nationwide-logo] <https://www.nationwide.com> [image: facebook]
> <https://www.facebook.com/nationwide> [image: twitter]
> <https://twitter.com/nationwide> [image: instagram]
> <https://www.instagram.com/nationwide/> [image: linkedin]
> <https://www.linkedin.com/company/2340/> [image: youtube]
> <https://www.youtube.com/nationwide>
>
> All services may not be available in all states.
>
> Nationwide, the Nationwide N and Eagle, and other marks displayed are
> service marks of Nationwide Mutual Insurance Company, unless otherwise
> disclosed. ©2026 Nationwide.
> We work hard to ensure your online safety, security and privacy. Please
> take a moment to review our policies
> <https://www.nationwide.com/personal/privacy-security/>.
>
> Underwritten by Nationwide Mutual Insurance Company
>
> ------------------------------
>
> From: Thomas - <tdcoates@gmail.com>
>
> Sent: Sunday, Feb 1, 2026, 6:06 PM
>
> To: Nationwide Claims <nationwide_claims003@Nationwide.com>
>
> Cc: pdcoates@gmail.com <pdcoates@gmail.com>
>
> Subject: [EXTERNAL] Re: FW: Nationwide claim 928360-GQ contact needed
>
> *Nationwide Information Security Warning: **This is an **EXTERNAL* *email.
> *Use *CAUTION* *before clicking on links, opening attachments, or
> responding.* (*Sender:* tdcoates@gmail.com)
> ------------------------------
>
>
>
>
> Hello Elise,
>
> Thank you for coming out this morning and for taking the time to appraise
> the damage to my vehicle. I appreciate you confirming that the prior damage
> is unrelated to this loss and for moving the claim forward.
>
> I understand the vehicle has been classified as a total loss and
> transferred to a Total Loss adjuster. I will watch for their call.
>
> When you have a moment, could you please let me know when I might expect
> to hear from the total loss adjuster, and whether you have their name and
> contact information?
>
> Thank you again for taking the initiative and for your assistance. I hope
> you have a great weekend.
>
> Best regards,
> Thomas Coates
>
> On Wed, Jan 28, 2026 at 12:10¿PM Nationwide Claims <
> nationwide_claims003@nationwide.com> wrote:
>
>>
>>
>> Hello,
>>
>> I attempted to contact you by phone but was not able to reach you. I am
>> the auto claims specialist that will be assisting you with the damage claim
>> to your vehicle. Please contact me upon receipt of this email so I can
>> make arrangements to assist you with your vehicle damage claim. My phone
>> number and email are listed below. Please keep them handy if you have any
>> questions or concerns regarding your claim.
>>
>> We are committed to handling your claim with extraordinary care. Thank
>> you for being our customer. We are On Your Side.
>>
>> Lastly, you may receive an email survey regarding your claim and your
>> inspection. If I succeeded in providing you with excellent customer
>> service; your feedback would be greatly appreciated. Its valuable feedback
>> for me and lets Nationwide know how I am doing. I hope I was able to
>> provide you excellent customer service.
>>
>> Elsie R Richmond-White
>>
>> Nationwide Claims Associate
>>
>> W 757-286-3368
>>
>> F 866-380-2636
>>
>> nationwide-claims@nationwide.com
>>
>> P.O. Box 182068
>>
>> Columbus, OH 43218-2068
>> [image: nationwide-logo] <https://www.nationwide.com> [image: facebook]
>> <https://www.facebook.com/nationwide> [image: twitter]
>> <https://twitter.com/nationwide> [image: instagram]
>> <https://www.instagram.com/nationwide/> [image: linkedin]
>> <https://www.linkedin.com/company/2340/> [image: youtube]
>> <https://www.youtube.com/nationwide>
>>
>> All services may not be available in all states.
>>
>> Nationwide, the Nationwide N and Eagle, and other marks displayed are
>> service marks of Nationwide Mutual Insurance Company, unless otherwise
>> disclosed. ©2026 Nationwide.
>> We work hard to ensure your online safety, security and privacy. Please
>> take a moment to review our policies
>> <https://www.nationwide.com/personal/privacy-security/>.
>>
>> Underwritten by Nationwide Mutual Insurance Company
>>
>> ------------------------------
>>
>> From: Elsie R Richmond-White <nationwide_claims003@Nationwide.com>
>>
>> Sent: Tuesday, Jan 27, 2026, 1:54 PM
>>
>> To: Thomas Coates <pdcoates@gmail.com>
>>
>> Subject: Nationwide claim 928360-GQ contact needed
>>
>>
>> Hello,
>>
>> I attempted to contact you by phone but was not able to reach you. I am
>> the auto claims specialist that will be assisting you with the damage claim
>> to your vehicle. Please contact me upon receipt of this email so I can
>> make arrangements to assist you with your vehicle damage claim. My phone
>> number and email are listed below. Please keep them handy if you have any
>> questions or concerns regarding your claim.
>>
>> We are committed to handling your claim with extraordinary care. Thank
>> you for being our customer. We are On Your Side.
>>
>> Lastly, you may receive an email survey regarding your claim and your
>> inspection. If I succeeded in providing you with excellent customer
>> service; your feedback would be greatly appreciated. Its valuable feedback
>> for me and lets Nationwide know how I am doing. I hope I was able to
>> provide you excellent customer service.
>>
>> Elsie R Richmond-White
>>
>> Nationwide Claims Associate
>>
>> W 757-286-3368
>>
>> F 866-380-2636
>>
>> nationwide-claims@nationwide.com
>>
>> P.O. Box 182068
>>
>> Columbus, OH 43218-2068
>> [image: nationwide-logo] <https://www.nationwide.com> [image: facebook]
>> <https://www.facebook.com/nationwide> [image: twitter]
>> <https://twitter.com/nationwide> [image: instagram]
>> <https://www.instagram.com/nationwide/> [image: linkedin]
>> <https://www.linkedin.com/company/2340/> [image: youtube]
>> <https://www.youtube.com/nationwide>
>> It is a crime to knowingly provide false, incomplete or misleading
>> information to an insurance company for the purpose of defrauding the
>> company. Penalties include imprisonment, fines and denial of insurance
>> benefits.
>> ------------------------------
>>
>> All services may not be available in all states.
>>
>> Nationwide, the Nationwide N and Eagle, and other marks displayed are
>> service marks of Nationwide Mutual Insurance Company, unless otherwise
>> disclosed. ©2026 Nationwide.
>> We work hard to ensure your online safety, security and privacy. Please
>> take a moment to review our policies
>> <https://www.nationwide.com/personal/privacy-security/>.
>>
>> Underwritten by Nationwide Mutual Insurance Company
>> [image: Metadata={55E1C3B5-9364-49A8-8FAE-C605EB26BBB1}]
>>
>
<CAO5XQP=aqOTEh-+Kh7eDOpbb2ON9V0KrguDnkZv9xsH0FbdvzA@mail.gmail.com>02-12-2026 15:54:54
39
02-13-2026 11:32:4101-12-1900 0:00:00Nationwide Claims <nationwide_claims003@nationwide.com>"tdcoates@gmail.com" <tdcoates@gmail.com>Re: Re: Re: FW: Nationwide claim 928360-GQ contact needed
[https://claimsstaticcontent.nationwide.com/images/NWLogos_Lg_NW_Rev-crop.png]

Good morning,

We are still investigating your claim with Nationwide Insurance. I have requested items from Progressive Insurance and am waiting to review with them. Once we have that information we can move forward with your claim with Nationwide Insurance. I hope to have this information very soon.

[https://claimsstaticcontent.nationwide.com/images/NWLogos_Vert_NW_3C-crop.png]

Sean M Cochran

Nationwide Claims Associate

W 380-251-9572<tel:380-251-9572>

nationwide-claims@nationwide.com<mailto:nationwide-claims@nationwide.com>

PO BOX 182205 GH-2E-TL13

Columbus, OH 43218-2205

[nationwide-logo] <https://www.nationwide.com> [facebook] <https://www.facebook.com/nationwide> [twitter] <https://twitter.com/nationwide> [instagram] <https://www.instagram.com/nationwide/> [linkedin] <https://www.linkedin.com/company/2340/> [youtube] <https://www.youtube.com/nationwide>

All services may not be available in all states.

Nationwide, the Nationwide N and Eagle, and other marks displayed are service marks of Nationwide Mutual Insurance Company, unless otherwise disclosed. ©2026 Nationwide.

We work hard to ensure your online safety, security and privacy. Please take a moment to review our policies<https://www.nationwide.com/personal/privacy-security/>.

Underwritten by Nationwide Mutual Insurance Company



________________________________

From: Thomas - <tdcoates@gmail.com>

Sent: Thursday, Feb 12, 2026, 3:55 PM

To: Nationwide Claims <nationwide_claims003@Nationwide.com>

Subject: [EXTERNAL] Re: Re: FW: Nationwide claim 928360-GQ contact needed

Nationwide Information Security Warning: This is an EXTERNAL email. Use CAUTION before clicking on links, opening attachments, or responding. (Sender: tdcoates@gmail.com)

________________________________




Request for Supervisor Follow-Up and Claim Resolution ¿ 928360-GQ

Date:
February 12, 2026, 2:12¿PM
Callie Sullivan

Nationwide Claims Associate

W 804-910-1586

F 877-649-3033

nationwide-claims@nationwide.com<mailto:nationwide-claims@nationwide.com>


Hello Callie,

I hope you are well.

I am writing to follow up regarding claim 928360-GQ and to request assistance in moving this matter toward resolution.

As you know, the file was transferred to the total loss unit and Mr. Moffett has asserted that the vehicle should be treated as a prior total loss with payment limited to salvage value ($2,025.31). However, the vehicle has a clean Virginia title, has never been declared a total loss by any prior carrier, and no documentation has been produced supporting the assertion that salvage-only valuation applies.

After several communications in which the salvage classification was maintained without supporting documentation or an ACV valuation report, I formally requested supervisor review. As of this morning, I have not received a response regarding that escalation.

At this stage, I am seeking clarity and resolution. Specifically:

¿ Confirmation that supervisor review has been initiated
¿ A written valuation report if Nationwide is treating this as a total loss
¿ Documentation supporting any prior total loss determination being relied upon
¿ Clarification regarding continued rental coverage while valuation remains unresolved

The vehicle was drivable with a clean title prior to this collision and is now unsafe due to the impact caused by your insured. My goal is simply to be made whole under a good-faith valuation consistent with Nationwide¿s total loss process.

If you are able to assist in ensuring that this matter is elevated appropriately and reviewed promptly, I would appreciate it.

I look forward to your response.

Thank you,
Thomas Coates
(757) 374-3539




On Mon, Feb 2, 2026, 9:09¿AM Nationwide Claims <nationwide_claims003@nationwide.com<mailto:nationwide_claims003@nationwide.com>> wrote:

[https://claimsstaticcontent.nationwide.com/images/NWLogos_Lg_NW_Rev-crop.png]

Good morning Mr. Coates. I am replying to your email as Elsie is out of the office this week. The total loss adjuster is Bruce Moffett, and he should be reaching out to you later today or tomorrow. I have listed his contact information below.

Have a great week.

MOFFEB1@nationwide.com<mailto:MOFFEB1@nationwide.com>
1-833-369-2567

Kindly,

[https://claimsstaticcontent.nationwide.com/images/NWLogos_Vert_NW_3C-crop.png]

Callie Sullivan

Nationwide Claims Associate

W 804-910-1586<tel:804-910-1586>

F 877-649-3033 <tel:877-649-3033>

nationwide-claims@nationwide.com<mailto:nationwide-claims@nationwide.com>

PO BOX 182068

Columbus, OH 43218-2068

[nationwide-logo] <https://www.nationwide.com> [facebook] <https://www.facebook.com/nationwide> [twitter] <https://twitter.com/nationwide> [instagram] <https://www.instagram.com/nationwide/> [linkedin] <https://www.linkedin.com/company/2340/> [youtube] <https://www.youtube.com/nationwide>

All services may not be available in all states.

Nationwide, the Nationwide N and Eagle, and other marks displayed are service marks of Nationwide Mutual Insurance Company, unless otherwise disclosed. ©2026 Nationwide.

We work hard to ensure your online safety, security and privacy. Please take a moment to review our policies<https://www.nationwide.com/personal/privacy-security/>.

Underwritten by Nationwide Mutual Insurance Company



________________________________

From: Thomas - <tdcoates@gmail.com<mailto:tdcoates@gmail.com>>

Sent: Sunday, Feb 1, 2026, 6:06 PM

To: Nationwide Claims <nationwide_claims003@Nationwide.com>

Cc: pdcoates@gmail.com<mailto:pdcoates@gmail.com> <pdcoates@gmail.com<mailto:pdcoates@gmail.com>>

Subject: [EXTERNAL] Re: FW: Nationwide claim 928360-GQ contact needed

Nationwide Information Security Warning: This is an EXTERNAL email. Use CAUTION before clicking on links, opening attachments, or responding. (Sender: tdcoates@gmail.com<mailto:tdcoates@gmail.com>)

________________________________




Hello Elise,

Thank you for coming out this morning and for taking the time to appraise the damage to my vehicle. I appreciate you confirming that the prior damage is unrelated to this loss and for moving the claim forward.

I understand the vehicle has been classified as a total loss and transferred to a Total Loss adjuster. I will watch for their call.

When you have a moment, could you please let me know when I might expect to hear from the total loss adjuster, and whether you have their name and contact information?

Thank you again for taking the initiative and for your assistance. I hope you have a great weekend.

Best regards,
Thomas Coates

On Wed, Jan 28, 2026 at 12:10¿PM Nationwide Claims <nationwide_claims003@nationwide.com<mailto:nationwide_claims003@nationwide.com>> wrote:

[https://claimsstaticcontent.nationwide.com/images/NWLogos_Lg_NW_Rev-crop.png]

Hello,

I attempted to contact you by phone but was not able to reach you. I am the auto claims specialist that will be assisting you with the damage claim to your vehicle. Please contact me upon receipt of this email so I can make arrangements to assist you with your vehicle damage claim. My phone number and email are listed below. Please keep them handy if you have any questions or concerns regarding your claim.

We are committed to handling your claim with extraordinary care. Thank you for being our customer. We are On Your Side.

Lastly, you may receive an email survey regarding your claim and your inspection. If I succeeded in providing you with excellent customer service; your feedback would be greatly appreciated. Its valuable feedback for me and lets Nationwide know how I am doing. I hope I was able to provide you excellent customer service.


[https://claimsstaticcontent.nationwide.com/images/NWLogos_Vert_NW_3C-crop.png]

Elsie R Richmond-White

Nationwide Claims Associate

W 757-286-3368<tel:757-286-3368>

F 866-380-2636 <tel:866-380-2636>

nationwide-claims@nationwide.com<mailto:nationwide-claims@nationwide.com>

P.O. Box 182068

Columbus, OH 43218-2068

[nationwide-logo] <https://www.nationwide.com> [facebook] <https://www.facebook.com/nationwide> [twitter] <https://twitter.com/nationwide> [instagram] <https://www.instagram.com/nationwide/> [linkedin] <https://www.linkedin.com/company/2340/> [youtube] <https://www.youtube.com/nationwide>

All services may not be available in all states.

Nationwide, the Nationwide N and Eagle, and other marks displayed are service marks of Nationwide Mutual Insurance Company, unless otherwise disclosed. ©2026 Nationwide.

We work hard to ensure your online safety, security and privacy. Please take a moment to review our policies<https://www.nationwide.com/personal/privacy-security/>.

Underwritten by Nationwide Mutual Insurance Company



________________________________

From: Elsie R Richmond-White <nationwide_claims003@Nationwide.com>

Sent: Tuesday, Jan 27, 2026, 1:54 PM

To: Thomas Coates <pdcoates@gmail.com<mailto:pdcoates@gmail.com>>

Subject: Nationwide claim 928360-GQ contact needed


[https://claimsstaticcontent.nationwide.com/images/NWLogos_Lg_NW_Rev-crop.png]

Hello,

I attempted to contact you by phone but was not able to reach you. I am the auto claims specialist that will be assisting you with the damage claim to your vehicle. Please contact me upon receipt of this email so I can make arrangements to assist you with your vehicle damage claim. My phone number and email are listed below. Please keep them handy if you have any questions or concerns regarding your claim.

We are committed to handling your claim with extraordinary care. Thank you for being our customer. We are On Your Side.

Lastly, you may receive an email survey regarding your claim and your inspection. If I succeeded in providing you with excellent customer service; your feedback would be greatly appreciated. Its valuable feedback for me and lets Nationwide know how I am doing. I hope I was able to provide you excellent customer service.


[https://claimsstaticcontent.nationwide.com/images/NWLogos_Vert_NW_3C-crop.png]

Elsie R Richmond-White

Nationwide Claims Associate

W 757-286-3368<tel:757-286-3368>

F 866-380-2636 <tel:866-380-2636>

nationwide-claims@nationwide.com<mailto:nationwide-claims@nationwide.com>

P.O. Box 182068

Columbus, OH 43218-2068

[nationwide-logo] <https://www.nationwide.com> [facebook] <https://www.facebook.com/nationwide> [twitter] <https://twitter.com/nationwide> [instagram] <https://www.instagram.com/nationwide/> [linkedin] <https://www.linkedin.com/company/2340/> [youtube] <https://www.youtube.com/nationwide>
It is a crime to knowingly provide false, incomplete or misleading information to an insurance company for the purpose of defrauding the company. Penalties include imprisonment, fines and denial of insurance benefits.
________________________________

All services may not be available in all states.

Nationwide, the Nationwide N and Eagle, and other marks displayed are service marks of Nationwide Mutual Insurance Company, unless otherwise disclosed. ©2026 Nationwide.

We work hard to ensure your online safety, security and privacy. Please take a moment to review our policies<https://www.nationwide.com/personal/privacy-security/>.

Underwritten by Nationwide Mutual Insurance Company


[Metadata={55E1C3B5-9364-49A8-8FAE-C605EB26BBB1}]
<MN6PR07MB11279FD1FE0F5BE1BD59F82C6C061A@MN6PR07MB11279.namprd07.prod.outlook.com>02-13-2026 11:32:41
40
02-13-2026 12:17:0001-12-1900 0:00:00Thomas - <tdcoates@gmail.com>Nationwide Claims <nationwide_claims003@nationwide.com>tdcoates@googlemail.comRe: FW: Nationwide claim 928360-GQ contact neededSean M Cochran

Hello Sean,

Thank you for your update.

For clarity, Progressive was not my carrier in relation to any total loss
determination, and to my knowledge Progressive never declared this vehicle
a total loss, never issued a total loss valuation, and never branded the
title as salvage or rebuilt. The vehicle maintains a clean Virginia title.

If you are contacting Progressive in connection with a prior incident, that
matter did not result in a total loss classification, and no inspection or
ACV payout occurred. Therefore, there is no prior total loss determination
to rely upon.

Given that clarification, I would respectfully request that we proceed
based on the vehicle’s actual pre-loss status: a clean-title, drivable 2013
Audi Q7 immediately prior to this collision.

At this point, the claim has been pending while a salvage-only position has
been maintained without supporting documentation. I am requesting:

• Confirmation of supervisor review status
• A written ACV valuation report if Nationwide is treating this as a total
loss
• Clarification of rental continuation while valuation remains unresolved

I am seeking a timely, good-faith resolution consistent with the vehicle’s
documented status.

Please advise on next steps.

Thank you,
Thomas Coates
(757) 374-3539

On Friday, February 13, 2026, Nationwide Claims <
nationwide_claims003@nationwide.com> wrote:

>
>
> Good morning,
>
> We are still investigating your claim with Nationwide Insurance. I have
> requested items from Progressive Insurance and am waiting to review with
> them. Once we have that information we can move forward with your claim
> with Nationwide Insurance. I hope to have this information very soon.
>
> Sean M Cochran
>
> Nationwide Claims Associate
>
> W 380-251-9572
>
> nationwide-claims@nationwide.com
>
> PO BOX 182205 GH-2E-TL13
>
> Columbus, OH 43218-2205
> [image: nationwide-logo] <https://www.nationwide.com> [image: facebook]
> <https://www.facebook.com/nationwide> [image: twitter]
> <https://twitter.com/nationwide> [image: instagram]
> <https://www.instagram.com/nationwide/> [image: linkedin]
> <https://www.linkedin.com/company/2340/> [image: youtube]
> <https://www.youtube.com/nationwide>
>
> All services may not be available in all states.
>
> Nationwide, the Nationwide N and Eagle, and other marks displayed are
> service marks of Nationwide Mutual Insurance Company, unless otherwise
> disclosed. ©2026 Nationwide.
> We work hard to ensure your online safety, security and privacy. Please
> take a moment to review our policies
> <https://www.nationwide.com/personal/privacy-security/>.
>
> Underwritten by Nationwide Mutual Insurance Company
>
> ------------------------------
>
> From: Thomas - <tdcoates@gmail.com>
>
> Sent: Thursday, Feb 12, 2026, 3:55 PM
>
> To: Nationwide Claims <nationwide_claims003@Nationwide.com>
>
> Subject: [EXTERNAL] Re: Re: FW: Nationwide claim 928360-GQ contact needed
>
> *Nationwide Information Security Warning: **This is an **EXTERNAL* *email.
> *Use *CAUTION* *before clicking on links, opening attachments, or
> responding.* (*Sender:* tdcoates@gmail.com)
> ------------------------------
>
>
>
>
> Request for Supervisor Follow-Up and Claim Resolution ¿ 928360-GQ
>
> Date:
> February 12, 2026, 2:12¿PM
> Callie Sullivan
>
> Nationwide Claims Associate
>
> W 804-910-1586
>
> F 877-649-3033
>
> nationwide-claims@nationwide.com
>
>
> Hello Callie,
>
> I hope you are well.
>
> I am writing to follow up regarding claim 928360-GQ and to request
> assistance in moving this matter toward resolution.
>
> As you know, the file was transferred to the total loss unit and Mr.
> Moffett has asserted that the vehicle should be treated as a prior total
> loss with payment limited to salvage value ($2,025.31). However, the
> vehicle has a clean Virginia title, has never been declared a total loss by
> any prior carrier, and no documentation has been produced supporting the
> assertion that salvage-only valuation applies.
>
> After several communications in which the salvage classification was
> maintained without supporting documentation or an ACV valuation report, I
> formally requested supervisor review. As of this morning, I have not
> received a response regarding that escalation.
>
> At this stage, I am seeking clarity and resolution. Specifically:
>
> ¿ Confirmation that supervisor review has been initiated
> ¿ A written valuation report if Nationwide is treating this as a total loss
> ¿ Documentation supporting any prior total loss determination being relied
> upon
> ¿ Clarification regarding continued rental coverage while valuation
> remains unresolved
>
> The vehicle was drivable with a clean title prior to this collision and is
> now unsafe due to the impact caused by your insured. My goal is simply to
> be made whole under a good-faith valuation consistent with Nationwide¿s
> total loss process.
>
> If you are able to assist in ensuring that this matter is elevated
> appropriately and reviewed promptly, I would appreciate it.
>
> I look forward to your response.
>
> Thank you,
> Thomas Coates
> (757) 374-3539
>
>
>
>
> On Mon, Feb 2, 2026, 9:09¿AM Nationwide Claims <nationwide_claims003@
> nationwide.com> wrote:
>
>>
>>
>> Good morning Mr. Coates. I am replying to your email as Elsie is out of
>> the office this week. The total loss adjuster is Bruce Moffett, and he
>> should be reaching out to you later today or tomorrow. I have listed his
>> contact information below.
>>
>> Have a great week.
>>
>> MOFFEB1@nationwide.com
>> 1-833-369-2567
>>
>> Kindly,
>>
>> Callie Sullivan
>>
>> Nationwide Claims Associate
>>
>> W 804-910-1586
>>
>> F 877-649-3033
>>
>> nationwide-claims@nationwide.com
>>
>> PO BOX 182068
>>
>> Columbus, OH 43218-2068
>> [image: nationwide-logo] <https://www.nationwide.com> [image: facebook]
>> <https://www.facebook.com/nationwide> [image: twitter]
>> <https://twitter.com/nationwide> [image: instagram]
>> <https://www.instagram.com/nationwide/> [image: linkedin]
>> <https://www.linkedin.com/company/2340/> [image: youtube]
>> <https://www.youtube.com/nationwide>
>>
>> All services may not be available in all states.
>>
>> Nationwide, the Nationwide N and Eagle, and other marks displayed are
>> service marks of Nationwide Mutual Insurance Company, unless otherwise
>> disclosed. ©2026 Nationwide.
>> We work hard to ensure your online safety, security and privacy. Please
>> take a moment to review our policies
>> <https://www.nationwide.com/personal/privacy-security/>.
>>
>> Underwritten by Nationwide Mutual Insurance Company
>>
>> ------------------------------
>>
>> From: Thomas - <tdcoates@gmail.com>
>>
>> Sent: Sunday, Feb 1, 2026, 6:06 PM
>>
>> To: Nationwide Claims <nationwide_claims003@Nationwide.com>
>>
>> Cc: pdcoates@gmail.com <pdcoates@gmail.com>
>>
>> Subject: [EXTERNAL] Re: FW: Nationwide claim 928360-GQ contact needed
>>
>> *Nationwide Information Security Warning: **This is an **EXTERNAL* *email.
>> *Use *CAUTION* *before clicking on links, opening attachments, or
>> responding.* (*Sender:* tdcoates@gmail.com)
>> ------------------------------
>>
>>
>>
>>
>> Hello Elise,
>>
>> Thank you for coming out this morning and for taking the time to appraise
>> the damage to my vehicle. I appreciate you confirming that the prior damage
>> is unrelated to this loss and for moving the claim forward.
>>
>> I understand the vehicle has been classified as a total loss and
>> transferred to a Total Loss adjuster. I will watch for their call.
>>
>> When you have a moment, could you please let me know when I might expect
>> to hear from the total loss adjuster, and whether you have their name and
>> contact information?
>>
>> Thank you again for taking the initiative and for your assistance. I hope
>> you have a great weekend.
>>
>> Best regards,
>> Thomas Coates
>>
>> On Wed, Jan 28, 2026 at 12:10¿PM Nationwide Claims <nationwide_claims003@
>> nationwide.com> wrote:
>>
>>>
>>>
>>> Hello,
>>>
>>> I attempted to contact you by phone but was not able to reach you. I am
>>> the auto claims specialist that will be assisting you with the damage claim
>>> to your vehicle. Please contact me upon receipt of this email so I can
>>> make arrangements to assist you with your vehicle damage claim. My phone
>>> number and email are listed below. Please keep them handy if you have any
>>> questions or concerns regarding your claim.
>>>
>>> We are committed to handling your claim with extraordinary care. Thank
>>> you for being our customer. We are On Your Side.
>>>
>>> Lastly, you may receive an email survey regarding your claim and your
>>> inspection. If I succeeded in providing you with excellent customer
>>> service; your feedback would be greatly appreciated. Its valuable feedback
>>> for me and lets Nationwide know how I am doing. I hope I was able to
>>> provide you excellent customer service.
>>>
>>> Elsie R Richmond-White
>>>
>>> Nationwide Claims Associate
>>>
>>> W 757-286-3368
>>>
>>> F 866-380-2636
>>>
>>> nationwide-claims@nationwide.com
>>>
>>> P.O. Box 182068
>>>
>>> Columbus, OH 43218-2068
>>> [image: nationwide-logo] <https://www.nationwide.com> [image: facebook]
>>> <https://www.facebook.com/nationwide> [image: twitter]
>>> <https://twitter.com/nationwide> [image: instagram]
>>> <https://www.instagram.com/nationwide/> [image: linkedin]
>>> <https://www.linkedin.com/company/2340/> [image: youtube]
>>> <https://www.youtube.com/nationwide>
>>>
>>> All services may not be available in all states.
>>>
>>> Nationwide, the Nationwide N and Eagle, and other marks displayed are
>>> service marks of Nationwide Mutual Insurance Company, unless otherwise
>>> disclosed. ©2026 Nationwide.
>>> We work hard to ensure your online safety, security and privacy. Please
>>> take a moment to review our policies
>>> <https://www.nationwide.com/personal/privacy-security/>.
>>>
>>> Underwritten by Nationwide Mutual Insurance Company
>>>
>>> ------------------------------
>>>
>>> From: Elsie R Richmond-White <nationwide_claims003@Nationwide.com>
>>>
>>> Sent: Tuesday, Jan 27, 2026, 1:54 PM
>>>
>>> To: Thomas Coates <pdcoates@gmail.com>
>>>
>>> Subject: Nationwide claim 928360-GQ contact needed
>>>
>>>
>>> Hello,
>>>
>>> I attempted to contact you by phone but was not able to reach you. I am
>>> the auto claims specialist that will be assisting you with the damage claim
>>> to your vehicle. Please contact me upon receipt of this email so I can
>>> make arrangements to assist you with your vehicle damage claim. My phone
>>> number and email are listed below. Please keep them handy if you have any
>>> questions or concerns regarding your claim.
>>>
>>> We are committed to handling your claim with extraordinary care. Thank
>>> you for being our customer. We are On Your Side.
>>>
>>> Lastly, you may receive an email survey regarding your claim and your
>>> inspection. If I succeeded in providing you with excellent customer
>>> service; your feedback would be greatly appreciated. Its valuable feedback
>>> for me and lets Nationwide know how I am doing. I hope I was able to
>>> provide you excellent customer service.
>>>
>>> Elsie R Richmond-White
>>>
>>> Nationwide Claims Associate
>>>
>>> W 757-286-3368
>>>
>>> F 866-380-2636
>>>
>>> nationwide-claims@nationwide.com
>>>
>>> P.O. Box 182068
>>>
>>> Columbus, OH 43218-2068
>>> [image: nationwide-logo] <https://www.nationwide.com> [image: facebook]
>>> <https://www.facebook.com/nationwide> [image: twitter]
>>> <https://twitter.com/nationwide> [image: instagram]
>>> <https://www.instagram.com/nationwide/> [image: linkedin]
>>> <https://www.linkedin.com/company/2340/> [image: youtube]
>>> <https://www.youtube.com/nationwide>
>>> It is a crime to knowingly provide false, incomplete or misleading
>>> information to an insurance company for the purpose of defrauding the
>>> company. Penalties include imprisonment, fines and denial of insurance
>>> benefits.
>>> ------------------------------
>>>
>>> All services may not be available in all states.
>>>
>>> Nationwide, the Nationwide N and Eagle, and other marks displayed are
>>> service marks of Nationwide Mutual Insurance Company, unless otherwise
>>> disclosed. ©2026 Nationwide.
>>> We work hard to ensure your online safety, security and privacy. Please
>>> take a moment to review our policies
>>> <https://www.nationwide.com/personal/privacy-security/>.
>>>
>>> Underwritten by Nationwide Mutual Insurance Company
>>> [image: Metadata={55E1C3B5-9364-49A8-8FAE-C605EB26BBB1}]
>>>
>>
<CAO5XQP=ULZKFFcFo8Qb8jKEZx7EPBy9VGk4Q9eMeesocGzT_Ww@mail.gmail.com>02-13-2026 12:17:00
41
02-13-2026 15:31:0401-12-1900 0:00:00Nationwide Claims <nationwide_claims003@nationwide.com>"tdcoates@gmail.com" <tdcoates@gmail.com>Re: Re: FW: Nationwide claim 928360-GQ contact needed
[https://claimsstaticcontent.nationwide.com/images/NWLogos_Lg_NW_Rev-crop.png]

Good afternoon,

My understanding is that a insured with Progressive is liable for the damages to the right side of your vehicle. I have called them twice leaving voice messages.

This will be treated as unrelated prior damage with Nationwide. The issue we are running into is that the damages from the Progressive loss are in excess of your vehicle value.

Therefore you should pursue Progressive for the total loss of your vehicle. Our insured has caused damage to a already totaled vehicle.

Bruce should have sent you the unrelated damage estimate and your vehicle appraisal. It does appear that Bruce has provided you with our claim settlement amount. He can conclude the claim with you.


Thank you

[https://claimsstaticcontent.nationwide.com/images/NWLogos_Vert_NW_3C-crop.png]

Sean M Cochran

Nationwide Claims Associate

W 380-251-9572<tel:380-251-9572>

nationwide-claims@nationwide.com<mailto:nationwide-claims@nationwide.com>

PO BOX 182205 GH-2E-TL13

Columbus, OH 43218-2205

[nationwide-logo] <https://www.nationwide.com> [facebook] <https://www.facebook.com/nationwide> [twitter] <https://twitter.com/nationwide> [instagram] <https://www.instagram.com/nationwide/> [linkedin] <https://www.linkedin.com/company/2340/> [youtube] <https://www.youtube.com/nationwide>

All services may not be available in all states.

Nationwide, the Nationwide N and Eagle, and other marks displayed are service marks of Nationwide Mutual Insurance Company, unless otherwise disclosed. ©2026 Nationwide.

We work hard to ensure your online safety, security and privacy. Please take a moment to review our policies<https://www.nationwide.com/personal/privacy-security/>.

Underwritten by Nationwide Mutual Insurance Company



________________________________

From: Thomas - <tdcoates@gmail.com>

Sent: Friday, Feb 13, 2026, 12:17 PM

To: Nationwide Claims <nationwide_claims003@Nationwide.com>

Subject: [EXTERNAL] Re: FW: Nationwide claim 928360-GQ contact needed

Nationwide Information Security Warning: This is an EXTERNAL email. Use CAUTION before clicking on links, opening attachments, or responding. (Sender: tdcoates@gmail.com)

________________________________



Sean M Cochran

Hello Sean,

Thank you for your update.

For clarity, Progressive was not my carrier in relation to any total loss determination, and to my knowledge Progressive never declared this vehicle a total loss, never issued a total loss valuation, and never branded the title as salvage or rebuilt. The vehicle maintains a clean Virginia title.

If you are contacting Progressive in connection with a prior incident, that matter did not result in a total loss classification, and no inspection or ACV payout occurred. Therefore, there is no prior total loss determination to rely upon.

Given that clarification, I would respectfully request that we proceed based on the vehicle¿s actual pre-loss status: a clean-title, drivable 2013 Audi Q7 immediately prior to this collision.

At this point, the claim has been pending while a salvage-only position has been maintained without supporting documentation. I am requesting:

¿ Confirmation of supervisor review status
¿ A written ACV valuation report if Nationwide is treating this as a total loss
¿ Clarification of rental continuation while valuation remains unresolved

I am seeking a timely, good-faith resolution consistent with the vehicle¿s documented status.

Please advise on next steps.

Thank you,
Thomas Coates
(757) 374-3539

On Friday, February 13, 2026, Nationwide Claims <nationwide_claims003@nationwide.com<mailto:nationwide_claims003@nationwide.com>> wrote:

[https://claimsstaticcontent.nationwide.com/images/NWLogos_Lg_NW_Rev-crop.png]

Good morning,

We are still investigating your claim with Nationwide Insurance. I have requested items from Progressive Insurance and am waiting to review with them. Once we have that information we can move forward with your claim with Nationwide Insurance. I hope to have this information very soon.

[https://claimsstaticcontent.nationwide.com/images/NWLogos_Vert_NW_3C-crop.png]

Sean M Cochran

Nationwide Claims Associate

W 380-251-9572<tel:380-251-9572>

nationwide-claims@nationwide.com<mailto:nationwide-claims@nationwide.com>

PO BOX 182205 GH-2E-TL13

Columbus, OH 43218-2205

[nationwide-logo] <https://www.nationwide.com> [facebook] <https://www.facebook.com/nationwide> [twitter] <https://twitter.com/nationwide> [instagram] <https://www.instagram.com/nationwide/> [linkedin] <https://www.linkedin.com/company/2340/> [youtube] <https://www.youtube.com/nationwide>

All services may not be available in all states.

Nationwide, the Nationwide N and Eagle, and other marks displayed are service marks of Nationwide Mutual Insurance Company, unless otherwise disclosed. ©2026 Nationwide.

We work hard to ensure your online safety, security and privacy. Please take a moment to review our policies<https://www.nationwide.com/personal/privacy-security/>.

Underwritten by Nationwide Mutual Insurance Company



________________________________

From: Thomas - <tdcoates@gmail.com<mailto:tdcoates@gmail.com>>

Sent: Thursday, Feb 12, 2026, 3:55 PM

To: Nationwide Claims <nationwide_claims003@Nationwide.com>

Subject: [EXTERNAL] Re: Re: FW: Nationwide claim 928360-GQ contact needed

Nationwide Information Security Warning: This is an EXTERNAL email. Use CAUTION before clicking on links, opening attachments, or responding. (Sender: tdcoates@gmail.com<mailto:tdcoates@gmail.com>)

________________________________




Request for Supervisor Follow-Up and Claim Resolution ¿ 928360-GQ

Date:
February 12, 2026, 2:12¿PM
Callie Sullivan

Nationwide Claims Associate

W 804-910-1586

F 877-649-3033

nationwide-claims@nationwide.com<mailto:nationwide-claims@nationwide.com>


Hello Callie,

I hope you are well.

I am writing to follow up regarding claim 928360-GQ and to request assistance in moving this matter toward resolution.

As you know, the file was transferred to the total loss unit and Mr. Moffett has asserted that the vehicle should be treated as a prior total loss with payment limited to salvage value ($2,025.31). However, the vehicle has a clean Virginia title, has never been declared a total loss by any prior carrier, and no documentation has been produced supporting the assertion that salvage-only valuation applies.

After several communications in which the salvage classification was maintained without supporting documentation or an ACV valuation report, I formally requested supervisor review. As of this morning, I have not received a response regarding that escalation.

At this stage, I am seeking clarity and resolution. Specifically:

¿ Confirmation that supervisor review has been initiated
¿ A written valuation report if Nationwide is treating this as a total loss
¿ Documentation supporting any prior total loss determination being relied upon
¿ Clarification regarding continued rental coverage while valuation remains unresolved

The vehicle was drivable with a clean title prior to this collision and is now unsafe due to the impact caused by your insured. My goal is simply to be made whole under a good-faith valuation consistent with Nationwide¿s total loss process.

If you are able to assist in ensuring that this matter is elevated appropriately and reviewed promptly, I would appreciate it.

I look forward to your response.

Thank you,
Thomas Coates
(757) 374-3539




On Mon, Feb 2, 2026, 9:09¿AM Nationwide Claims <nationwide_claims003@nationwide.com<mailto:nationwide_claims003@nationwide.com>> wrote:

[https://claimsstaticcontent.nationwide.com/images/NWLogos_Lg_NW_Rev-crop.png]

Good morning Mr. Coates. I am replying to your email as Elsie is out of the office this week. The total loss adjuster is Bruce Moffett, and he should be reaching out to you later today or tomorrow. I have listed his contact information below.

Have a great week.

MOFFEB1@nationwide.com<mailto:MOFFEB1@nationwide.com>
1-833-369-2567

Kindly,

[https://claimsstaticcontent.nationwide.com/images/NWLogos_Vert_NW_3C-crop.png]

Callie Sullivan

Nationwide Claims Associate

W 804-910-1586<tel:804-910-1586>

F 877-649-3033 <tel:877-649-3033>

nationwide-claims@nationwide.com<mailto:nationwide-claims@nationwide.com>

PO BOX 182068

Columbus, OH 43218-2068

[nationwide-logo] <https://www.nationwide.com> [facebook] <https://www.facebook.com/nationwide> [twitter] <https://twitter.com/nationwide> [instagram] <https://www.instagram.com/nationwide/> [linkedin] <https://www.linkedin.com/company/2340/> [youtube] <https://www.youtube.com/nationwide>

All services may not be available in all states.

Nationwide, the Nationwide N and Eagle, and other marks displayed are service marks of Nationwide Mutual Insurance Company, unless otherwise disclosed. ©2026 Nationwide.

We work hard to ensure your online safety, security and privacy. Please take a moment to review our policies<https://www.nationwide.com/personal/privacy-security/>.

Underwritten by Nationwide Mutual Insurance Company



________________________________

From: Thomas - <tdcoates@gmail.com<mailto:tdcoates@gmail.com>>

Sent: Sunday, Feb 1, 2026, 6:06 PM

To: Nationwide Claims <nationwide_claims003@Nationwide.com>

Cc: pdcoates@gmail.com<mailto:pdcoates@gmail.com> <pdcoates@gmail.com<mailto:pdcoates@gmail.com>>

Subject: [EXTERNAL] Re: FW: Nationwide claim 928360-GQ contact needed

Nationwide Information Security Warning: This is an EXTERNAL email. Use CAUTION before clicking on links, opening attachments, or responding. (Sender: tdcoates@gmail.com<mailto:tdcoates@gmail.com>)

________________________________




Hello Elise,

Thank you for coming out this morning and for taking the time to appraise the damage to my vehicle. I appreciate you confirming that the prior damage is unrelated to this loss and for moving the claim forward.

I understand the vehicle has been classified as a total loss and transferred to a Total Loss adjuster. I will watch for their call.

When you have a moment, could you please let me know when I might expect to hear from the total loss adjuster, and whether you have their name and contact information?

Thank you again for taking the initiative and for your assistance. I hope you have a great weekend.

Best regards,
Thomas Coates

On Wed, Jan 28, 2026 at 12:10¿PM Nationwide Claims <nationwide_claims003@nationwide.com<mailto:nationwide_claims003@nationwide.com>> wrote:

[https://claimsstaticcontent.nationwide.com/images/NWLogos_Lg_NW_Rev-crop.png]

Hello,

I attempted to contact you by phone but was not able to reach you. I am the auto claims specialist that will be assisting you with the damage claim to your vehicle. Please contact me upon receipt of this email so I can make arrangements to assist you with your vehicle damage claim. My phone number and email are listed below. Please keep them handy if you have any questions or concerns regarding your claim.

We are committed to handling your claim with extraordinary care. Thank you for being our customer. We are On Your Side.

Lastly, you may receive an email survey regarding your claim and your inspection. If I succeeded in providing you with excellent customer service; your feedback would be greatly appreciated. Its valuable feedback for me and lets Nationwide know how I am doing. I hope I was able to provide you excellent customer service.


[https://claimsstaticcontent.nationwide.com/images/NWLogos_Vert_NW_3C-crop.png]

Elsie R Richmond-White

Nationwide Claims Associate

W 757-286-3368<tel:757-286-3368>

F 866-380-2636 <tel:866-380-2636>

nationwide-claims@nationwide.com<mailto:nationwide-claims@nationwide.com>

P.O. Box 182068

Columbus, OH 43218-2068

[nationwide-logo] <https://www.nationwide.com> [facebook] <https://www.facebook.com/nationwide> [twitter] <https://twitter.com/nationwide> [instagram] <https://www.instagram.com/nationwide/> [linkedin] <https://www.linkedin.com/company/2340/> [youtube] <https://www.youtube.com/nationwide>

All services may not be available in all states.

Nationwide, the Nationwide N and Eagle, and other marks displayed are service marks of Nationwide Mutual Insurance Company, unless otherwise disclosed. ©2026 Nationwide.

We work hard to ensure your online safety, security and privacy. Please take a moment to review our policies<https://www.nationwide.com/personal/privacy-security/>.

Underwritten by Nationwide Mutual Insurance Company



________________________________

From: Elsie R Richmond-White <nationwide_claims003@Nationwide.com>

Sent: Tuesday, Jan 27, 2026, 1:54 PM

To: Thomas Coates <pdcoates@gmail.com<mailto:pdcoates@gmail.com>>

Subject: Nationwide claim 928360-GQ contact needed


[https://claimsstaticcontent.nationwide.com/images/NWLogos_Lg_NW_Rev-crop.png]

Hello,

I attempted to contact you by phone but was not able to reach you. I am the auto claims specialist that will be assisting you with the damage claim to your vehicle. Please contact me upon receipt of this email so I can make arrangements to assist you with your vehicle damage claim. My phone number and email are listed below. Please keep them handy if you have any questions or concerns regarding your claim.

We are committed to handling your claim with extraordinary care. Thank you for being our customer. We are On Your Side.

Lastly, you may receive an email survey regarding your claim and your inspection. If I succeeded in providing you with excellent customer service; your feedback would be greatly appreciated. Its valuable feedback for me and lets Nationwide know how I am doing. I hope I was able to provide you excellent customer service.


[https://claimsstaticcontent.nationwide.com/images/NWLogos_Vert_NW_3C-crop.png]

Elsie R Richmond-White

Nationwide Claims Associate

W 757-286-3368<tel:757-286-3368>

F 866-380-2636 <tel:866-380-2636>

nationwide-claims@nationwide.com<mailto:nationwide-claims@nationwide.com>

P.O. Box 182068

Columbus, OH 43218-2068

[nationwide-logo] <https://www.nationwide.com> [facebook] <https://www.facebook.com/nationwide> [twitter] <https://twitter.com/nationwide> [instagram] <https://www.instagram.com/nationwide/> [linkedin] <https://www.linkedin.com/company/2340/> [youtube] <https://www.youtube.com/nationwide>
It is a crime to knowingly provide false, incomplete or misleading information to an insurance company for the purpose of defrauding the company. Penalties include imprisonment, fines and denial of insurance benefits.
________________________________

All services may not be available in all states.

Nationwide, the Nationwide N and Eagle, and other marks displayed are service marks of Nationwide Mutual Insurance Company, unless otherwise disclosed. ©2026 Nationwide.

We work hard to ensure your online safety, security and privacy. Please take a moment to review our policies<https://www.nationwide.com/personal/privacy-security/>.

Underwritten by Nationwide Mutual Insurance Company


[Metadata={55E1C3B5-9364-49A8-8FAE-C605EB26BBB1}]
<MN6PR07MB11279A8C952D3EDE06B9D8CC8C061A@MN6PR07MB11279.namprd07.prod.outlook.com>02-13-2026 15:31:04
42
02-13-2026 16:26:0401-12-1900 0:00:00Thomas - <tdcoates@gmail.com>Nationwide Claims <nationwide_claims003@nationwide.com>tdcoates@googlemail.comRe: Re: FW: Nationwide claim 928360-GQ contact neededHello Sean,

As you are aware, I have already formally requested supervisor review due
to the impasse created by the unsupported prior total loss assertion. As of
this morning, I have not received confirmation that a supervisor has been
assigned or that the matter has been escalated.

I need to formally correct the record.

The assertion that this vehicle was previously a total loss is inaccurate.
No carrier has declared it a total loss. No ACV payout has ever been
issued. No salvage or rebuilt branding exists. The vehicle maintains a
clean Virginia title and was in regular, drivable condition immediately
prior to your insured’s collision.

This prior-total-loss theory was first introduced by Mr. Moffett. At that
time, I expressly advised that the assumption was not accurate. Continuing
to rely on that unsupported assumption after it has been corrected creates
a material factual issue in the claim record.

If Nationwide is asserting a constructive total loss predating this
collision, please produce the documentation supporting that conclusion,
including:

• The prior valuation report
• The carrier determination relied upon
• Any total loss declaration
• The ACV calculation used

Absent such documentation, the vehicle’s legal and market status remains
that of a clean-title vehicle damaged by your insured.

This file now reflects that the prior total loss assertion has been
disputed and corrected. I am requesting written confirmation of supervisory
review and clarification of Nationwide’s formal position so that this claim
can proceed under an accurate factual framework.

Please confirm how you intend to proceed.

Thomas Coates
(757) 374-3539


CLAIM CHRONOLOGY – ACCIDENT THROUGH THURSDAY MORNING, FEBRUARY 12, 2026

Thomas D. Coates
Claim 928360-GQ
------------------------------
Saturday – January 25, 2026 – Approx. Midday

*Primary Contact:* None (Collision Event)

-

Insured entered established travel lane
-

Left-side multi-panel impact
-

Front-left wheel instability observed
-

Vehicle rendered unsafe

*Status:* Loss event occurred.
------------------------------
Monday – January 26, 2026 – Morning (~9:00 AM)

*Primary Contact:* Kimberly (Nationwide Intake Adjuster)

-

Initial outbound contact attempt
-

Call missed due to medical testing

*Status:* Claim initiation pending response.
------------------------------
Monday – January 26, 2026 – Midday (~12:30 PM)

*Primary Contact:* Kimberly

-

Factual description provided
-

No recorded statement consented
-

Injury rights expressly reserved
-

Vehicle inspection requested

*Status:* Claim opened; appraisal initiated.
------------------------------
Tuesday – January 27, 2026

*Primary Contact:* Nationwide (Internal Transfer)

-

File reassigned to total loss unit
-

No written valuation issued

*Status:* Total loss classification initiated.
------------------------------
GAP #1

*Tuesday January 27 – Friday January 30*
*Length:* 3 days
*Primary Contact:* None

-

No ACV valuation produced
-

No total loss documentation provided
-

No salvage basis explained

*Status:* Valuation process inactive.
------------------------------
Friday – January 30, 2026 – Late Afternoon

*Primary Contact:* Bruce Moffett (Total Loss Adjuster)

-

$2,000 verbal cash option discussed
-

No valuation breakdown provided
-

Salvage-only classification introduced

*Status:* Salvage theory asserted without documentation.
------------------------------
Sunday – February 1, 2026 – 9:25 AM

*Primary Contact:* Bruce Moffett (Email)

-

$2,025.31 salvage value asserted
-

Alleged prior total loss classification
-

Rental limited to seven days
-

No prior total loss documentation attached

*Status:* Salvage-only position formalized.
------------------------------
GAP #2

*February 1 – February 10*
*Length:* 9 days
*Primary Contact:* Bruce Moffett

-

Salvage classification repeatedly maintained
-

Clean Virginia title confirmed
-

No prior total loss proof produced
-

No ACV valuation methodology disclosed

*Status:* Position unchanged; documentation absent.
------------------------------
Wednesday – February 11, 2026 – Late Afternoon

*Primary Contact:* Bruce Moffett

-

Salvage-only payout maintained
-

$2,025.31 figure unchanged
-

No valuation revision offered
-

No supporting documentation provided

*Action Taken:*

-

Supervisor review formally requested
-

Impasse clearly stated
-

Classification dispute documented

*Status:* Escalation initiated.
------------------------------
Thursday – February 12, 2026 – Morning

*Primary Contact:* Sean Cochran (Nationwide Claims Associate)

-

Progressive referenced as alleged liable carrier
-

Asserted Progressive damage exceeded vehicle value
-

Asserted vehicle “already totaled”
-

Redirected claimant to pursue Progressive
-

No documentation provided supporting constructive total loss

*Status:* New unsupported theory introduced; liability deflection attempted.
------------------------------
GAP #3

*February 11 Late Afternoon – February 12 Morning*
*Length:* Overnight

-

No supervisor contact received
-

No ACV valuation produced
-

Salvage-only position maintained
-

Progressive deflection introduced

*Status:* Escalation pending; documentation still absent.
------------------------------
CURRENT STATUS – THURSDAY MORNING, FEBRUARY 12, 2026


-

Clean Virginia title undisputed
-

No prior total loss declaration exists
-

No prior ACV payout occurred
-

Salvage-only payout unsupported
-

ACV valuation not disclosed
-

Supervisor escalation requested
-

Progressive deflection introduced without proof
-

Claim at documented impasse


On Fri, Feb 13, 2026 at 3:31 PM Nationwide Claims <
nationwide_claims003@nationwide.com> wrote:

>
>
> Good afternoon,
>
> My understanding is that a insured with Progressive is liable for the
> damages to the right side of your vehicle. I have called them twice
> leaving voice messages.
>
> This will be treated as unrelated prior damage with Nationwide. The issue
> we are running into is that the damages from the Progressive loss are in
> excess of your vehicle value.
>
> Therefore you should pursue Progressive for the total loss of your
> vehicle. Our insured has caused damage to a already totaled vehicle.
>
> Bruce should have sent you the unrelated damage estimate and your vehicle
> appraisal. It does appear that Bruce has provided you with our claim
> settlement amount. He can conclude the claim with you.
>
> Thank you
>
> Sean M Cochran
>
> Nationwide Claims Associate
>
> W 380-251-9572
>
> nationwide-claims@nationwide.com
>
> PO BOX 182205 GH-2E-TL13
>
> Columbus, OH 43218-2205
> [image: nationwide-logo] <https://www.nationwide.com> [image: facebook]
> <https://www.facebook.com/nationwide> [image: twitter]
> <https://twitter.com/nationwide> [image: instagram]
> <https://www.instagram.com/nationwide/> [image: linkedin]
> <https://www.linkedin.com/company/2340/> [image: youtube]
> <https://www.youtube.com/nationwide>
>
> All services may not be available in all states.
>
> Nationwide, the Nationwide N and Eagle, and other marks displayed are
> service marks of Nationwide Mutual Insurance Company, unless otherwise
> disclosed. ©2026 Nationwide.
> We work hard to ensure your online safety, security and privacy. Please
> take a moment to review our policies
> <https://www.nationwide.com/personal/privacy-security/>.
>
> Underwritten by Nationwide Mutual Insurance Company
>
> ------------------------------
>
> From: Thomas - <tdcoates@gmail.com>
>
> Sent: Friday, Feb 13, 2026, 12:17 PM
>
> To: Nationwide Claims <nationwide_claims003@Nationwide.com>
>
> Subject: [EXTERNAL] Re: FW: Nationwide claim 928360-GQ contact needed
>
> *Nationwide Information Security Warning: **This is an **EXTERNAL* *email.
> *Use *CAUTION* *before clicking on links, opening attachments, or
> responding.* (*Sender:* tdcoates@gmail.com)
> ------------------------------
>
>
>
> Sean M Cochran
>
> Hello Sean,
>
> Thank you for your update.
>
> For clarity, Progressive was not my carrier in relation to any total loss
> determination, and to my knowledge Progressive never declared this vehicle
> a total loss, never issued a total loss valuation, and never branded the
> title as salvage or rebuilt. The vehicle maintains a clean Virginia title.
>
> If you are contacting Progressive in connection with a prior incident,
> that matter did not result in a total loss classification, and no
> inspection or ACV payout occurred. Therefore, there is no prior total loss
> determination to rely upon.
>
> Given that clarification, I would respectfully request that we proceed
> based on the vehicle¿s actual pre-loss status: a clean-title, drivable 2013
> Audi Q7 immediately prior to this collision.
>
> At this point, the claim has been pending while a salvage-only position
> has been maintained without supporting documentation. I am requesting:
>
> ¿ Confirmation of supervisor review status
> ¿ A written ACV valuation report if Nationwide is treating this as a total
> loss
> ¿ Clarification of rental continuation while valuation remains unresolved
>
> I am seeking a timely, good-faith resolution consistent with the vehicle¿s
> documented status.
>
> Please advise on next steps.
>
> Thank you,
> Thomas Coates
> (757) 374-3539
>
> On Friday, February 13, 2026, Nationwide Claims <
> nationwide_claims003@nationwide.com> wrote:
>
>>
>>
>> Good morning,
>>
>> We are still investigating your claim with Nationwide Insurance. I have
>> requested items from Progressive Insurance and am waiting to review with
>> them. Once we have that information we can move forward with your claim
>> with Nationwide Insurance. I hope to have this information very soon.
>>
>> Sean M Cochran
>>
>> Nationwide Claims Associate
>>
>> W 380-251-9572
>>
>> nationwide-claims@nationwide.com
>>
>> PO BOX 182205 GH-2E-TL13
>>
>> Columbus, OH 43218-2205
>> [image: nationwide-logo] <https://www.nationwide.com> [image: facebook]
>> <https://www.facebook.com/nationwide> [image: twitter]
>> <https://twitter.com/nationwide> [image: instagram]
>> <https://www.instagram.com/nationwide/> [image: linkedin]
>> <https://www.linkedin.com/company/2340/> [image: youtube]
>> <https://www.youtube.com/nationwide>
>>
>> All services may not be available in all states.
>>
>> Nationwide, the Nationwide N and Eagle, and other marks displayed are
>> service marks of Nationwide Mutual Insurance Company, unless otherwise
>> disclosed. ©2026 Nationwide.
>> We work hard to ensure your online safety, security and privacy. Please
>> take a moment to review our policies
>> <https://www.nationwide.com/personal/privacy-security/>.
>>
>> Underwritten by Nationwide Mutual Insurance Company
>>
>> ------------------------------
>>
>> From: Thomas - <tdcoates@gmail.com>
>>
>> Sent: Thursday, Feb 12, 2026, 3:55 PM
>>
>> To: Nationwide Claims <nationwide_claims003@Nationwide.com>
>>
>> Subject: [EXTERNAL] Re: Re: FW: Nationwide claim 928360-GQ contact needed
>>
>> *Nationwide Information Security Warning: **This is an **EXTERNAL* *email.
>> *Use *CAUTION* *before clicking on links, opening attachments, or
>> responding.* (*Sender:* tdcoates@gmail.com)
>> ------------------------------
>>
>>
>>
>>
>> Request for Supervisor Follow-Up and Claim Resolution ¿ 928360-GQ
>>
>> Date:
>> February 12, 2026, 2:12¿PM
>> Callie Sullivan
>>
>> Nationwide Claims Associate
>>
>> W 804-910-1586
>>
>> F 877-649-3033
>>
>> nationwide-claims@nationwide.com
>>
>>
>> Hello Callie,
>>
>> I hope you are well.
>>
>> I am writing to follow up regarding claim 928360-GQ and to request
>> assistance in moving this matter toward resolution.
>>
>> As you know, the file was transferred to the total loss unit and Mr.
>> Moffett has asserted that the vehicle should be treated as a prior total
>> loss with payment limited to salvage value ($2,025.31). However, the
>> vehicle has a clean Virginia title, has never been declared a total loss by
>> any prior carrier, and no documentation has been produced supporting the
>> assertion that salvage-only valuation applies.
>>
>> After several communications in which the salvage classification was
>> maintained without supporting documentation or an ACV valuation report, I
>> formally requested supervisor review. As of this morning, I have not
>> received a response regarding that escalation.
>>
>> At this stage, I am seeking clarity and resolution. Specifically:
>>
>> ¿ Confirmation that supervisor review has been initiated
>> ¿ A written valuation report if Nationwide is treating this as a total
>> loss
>> ¿ Documentation supporting any prior total loss determination being
>> relied upon
>> ¿ Clarification regarding continued rental coverage while valuation
>> remains unresolved
>>
>> The vehicle was drivable with a clean title prior to this collision and
>> is now unsafe due to the impact caused by your insured. My goal is simply
>> to be made whole under a good-faith valuation consistent with Nationwide¿s
>> total loss process.
>>
>> If you are able to assist in ensuring that this matter is elevated
>> appropriately and reviewed promptly, I would appreciate it.
>>
>> I look forward to your response.
>>
>> Thank you,
>> Thomas Coates
>> (757) 374-3539
>>
>>
>>
>>
>> On Mon, Feb 2, 2026, 9:09¿AM Nationwide Claims <
>> nationwide_claims003@nationwide.com> wrote:
>>
>>>
>>>
>>> Good morning Mr. Coates. I am replying to your email as Elsie is out of
>>> the office this week. The total loss adjuster is Bruce Moffett, and he
>>> should be reaching out to you later today or tomorrow. I have listed his
>>> contact information below.
>>>
>>> Have a great week.
>>>
>>> MOFFEB1@nationwide.com
>>> 1-833-369-2567
>>>
>>> Kindly,
>>>
>>> Callie Sullivan
>>>
>>> Nationwide Claims Associate
>>>
>>> W 804-910-1586
>>>
>>> F 877-649-3033
>>>
>>> nationwide-claims@nationwide.com
>>>
>>> PO BOX 182068
>>>
>>> Columbus, OH 43218-2068
>>> [image: nationwide-logo] <https://www.nationwide.com> [image: facebook]
>>> <https://www.facebook.com/nationwide> [image: twitter]
>>> <https://twitter.com/nationwide> [image: instagram]
>>> <https://www.instagram.com/nationwide/> [image: linkedin]
>>> <https://www.linkedin.com/company/2340/> [image: youtube]
>>> <https://www.youtube.com/nationwide>
>>>
>>> All services may not be available in all states.
>>>
>>> Nationwide, the Nationwide N and Eagle, and other marks displayed are
>>> service marks of Nationwide Mutual Insurance Company, unless otherwise
>>> disclosed. ©2026 Nationwide.
>>> We work hard to ensure your online safety, security and privacy. Please
>>> take a moment to review our policies
>>> <https://www.nationwide.com/personal/privacy-security/>.
>>>
>>> Underwritten by Nationwide Mutual Insurance Company
>>>
>>> ------------------------------
>>>
>>> From: Thomas - <tdcoates@gmail.com>
>>>
>>> Sent: Sunday, Feb 1, 2026, 6:06 PM
>>>
>>> To: Nationwide Claims <nationwide_claims003@Nationwide.com>
>>>
>>> Cc: pdcoates@gmail.com <pdcoates@gmail.com>
>>>
>>> Subject: [EXTERNAL] Re: FW: Nationwide claim 928360-GQ contact needed
>>>
>>> *Nationwide Information Security Warning: **This is an **EXTERNAL* *email.
>>> *Use *CAUTION* *before clicking on links, opening attachments, or
>>> responding.* (*Sender:* tdcoates@gmail.com)
>>> ------------------------------
>>>
>>>
>>>
>>>
>>> Hello Elise,
>>>
>>> Thank you for coming out this morning and for taking the time to
>>> appraise the damage to my vehicle. I appreciate you confirming that the
>>> prior damage is unrelated to this loss and for moving the claim forward.
>>>
>>> I understand the vehicle has been classified as a total loss and
>>> transferred to a Total Loss adjuster. I will watch for their call.
>>>
>>> When you have a moment, could you please let me know when I might expect
>>> to hear from the total loss adjuster, and whether you have their name and
>>> contact information?
>>>
>>> Thank you again for taking the initiative and for your assistance. I
>>> hope you have a great weekend.
>>>
>>> Best regards,
>>> Thomas Coates
>>>
>>> On Wed, Jan 28, 2026 at 12:10¿PM Nationwide Claims <
>>> nationwide_claims003@nationwide.com> wrote:
>>>
>>>>
>>>>
>>>> Hello,
>>>>
>>>> I attempted to contact you by phone but was not able to reach you. I
>>>> am the auto claims specialist that will be assisting you with the damage
>>>> claim to your vehicle. Please contact me upon receipt of this email so I
>>>> can make arrangements to assist you with your vehicle damage claim. My
>>>> phone number and email are listed below. Please keep them handy if you
>>>> have any questions or concerns regarding your claim.
>>>>
>>>> We are committed to handling your claim with extraordinary care. Thank
>>>> you for being our customer. We are On Your Side.
>>>>
>>>> Lastly, you may receive an email survey regarding your claim and your
>>>> inspection. If I succeeded in providing you with excellent customer
>>>> service; your feedback would be greatly appreciated. Its valuable feedback
>>>> for me and lets Nationwide know how I am doing. I hope I was able to
>>>> provide you excellent customer service.
>>>>
>>>> Elsie R Richmond-White
>>>>
>>>> Nationwide Claims Associate
>>>>
>>>> W 757-286-3368
>>>>
>>>> F 866-380-2636
>>>>
>>>> nationwide-claims@nationwide.com
>>>>
>>>> P.O. Box 182068
>>>>
>>>> Columbus, OH 43218-2068
>>>> [image: nationwide-logo] <https://www.nationwide.com> [image: facebook]
>>>> <https://www.facebook.com/nationwide> [image: twitter]
>>>> <https://twitter.com/nationwide> [image: instagram]
>>>> <https://www.instagram.com/nationwide/> [image: linkedin]
>>>> <https://www.linkedin.com/company/2340/> [image: youtube]
>>>> <https://www.youtube.com/nationwide>
>>>>
>>>> All services may not be available in all states.
>>>>
>>>> Nationwide, the Nationwide N and Eagle, and other marks displayed are
>>>> service marks of Nationwide Mutual Insurance Company, unless otherwise
>>>> disclosed. ©2026 Nationwide.
>>>> We work hard to ensure your online safety, security and privacy. Please
>>>> take a moment to review our policies
>>>> <https://www.nationwide.com/personal/privacy-security/>.
>>>>
>>>> Underwritten by Nationwide Mutual Insurance Company
>>>>
>>>> ------------------------------
>>>>
>>>> From: Elsie R Richmond-White <nationwide_claims003@Nationwide.com>
>>>>
>>>> Sent: Tuesday, Jan 27, 2026, 1:54 PM
>>>>
>>>> To: Thomas Coates <pdcoates@gmail.com>
>>>>
>>>> Subject: Nationwide claim 928360-GQ contact needed
>>>>
>>>>
>>>> Hello,
>>>>
>>>> I attempted to contact you by phone but was not able to reach you. I
>>>> am the auto claims specialist that will be assisting you with the damage
>>>> claim to your vehicle. Please contact me upon receipt of this email so I
>>>> can make arrangements to assist you with your vehicle damage claim. My
>>>> phone number and email are listed below. Please keep them handy if you
>>>> have any questions or concerns regarding your claim.
>>>>
>>>> We are committed to handling your claim with extraordinary care. Thank
>>>> you for being our customer. We are On Your Side.
>>>>
>>>> Lastly, you may receive an email survey regarding your claim and your
>>>> inspection. If I succeeded in providing you with excellent customer
>>>> service; your feedback would be greatly appreciated. Its valuable feedback
>>>> for me and lets Nationwide know how I am doing. I hope I was able to
>>>> provide you excellent customer service.
>>>>
>>>> Elsie R Richmond-White
>>>>
>>>> Nationwide Claims Associate
>>>>
>>>> W 757-286-3368
>>>>
>>>> F 866-380-2636
>>>>
>>>> nationwide-claims@nationwide.com
>>>>
>>>> P.O. Box 182068
>>>>
>>>> Columbus, OH 43218-2068
>>>> [image: nationwide-logo] <https://www.nationwide.com> [image: facebook]
>>>> <https://www.facebook.com/nationwide> [image: twitter]
>>>> <https://twitter.com/nationwide> [image: instagram]
>>>> <https://www.instagram.com/nationwide/> [image: linkedin]
>>>> <https://www.linkedin.com/company/2340/> [image: youtube]
>>>> <https://www.youtube.com/nationwide>
>>>> It is a crime to knowingly provide false, incomplete or misleading
>>>> information to an insurance company for the purpose of defrauding the
>>>> company. Penalties include imprisonment, fines and denial of insurance
>>>> benefits.
>>>> ------------------------------
>>>>
>>>> All services may not be available in all states.
>>>>
>>>> Nationwide, the Nationwide N and Eagle, and other marks displayed are
>>>> service marks of Nationwide Mutual Insurance Company, unless otherwise
>>>> disclosed. ©2026 Nationwide.
>>>> We work hard to ensure your online safety, security and privacy. Please
>>>> take a moment to review our policies
>>>> <https://www.nationwide.com/personal/privacy-security/>.
>>>>
>>>> Underwritten by Nationwide Mutual Insurance Company
>>>> [image: Metadata={55E1C3B5-9364-49A8-8FAE-C605EB26BBB1}]
>>>>
>>>
<CAO5XQPmw1pNUvG_hfqSrX7KZofd4QeSY0BuNbzrq65SfRctPow@mail.gmail.com>02-13-2026 16:26:04
43
02-28-2026 13:12:4901-12-1900 0:00:00Thomas - <tdcoates@gmail.com>Thomas Coates <tdcoates@gmail.com>tdcoates@googlemail.comFwd: Re: FW: Nationwide claim 928360-GQ contact needed---------- Forwarded message ---------
From: Thomas - <tdcoates@gmail.com>
Date: Fri, Feb 13, 2026 at 4:26 PM
Subject: Re: Re: FW: Nationwide claim 928360-GQ contact needed
To: Nationwide Claims <nationwide_claims003@nationwide.com>


Hello Sean,

As you are aware, I have already formally requested supervisor review due
to the impasse created by the unsupported prior total loss assertion. As of
this morning, I have not received confirmation that a supervisor has been
assigned or that the matter has been escalated.

I need to formally correct the record.

The assertion that this vehicle was previously a total loss is inaccurate.
No carrier has declared it a total loss. No ACV payout has ever been
issued. No salvage or rebuilt branding exists. The vehicle maintains a
clean Virginia title and was in regular, drivable condition immediately
prior to your insured’s collision.

This prior-total-loss theory was first introduced by Mr. Moffett. At that
time, I expressly advised that the assumption was not accurate. Continuing
to rely on that unsupported assumption after it has been corrected creates
a material factual issue in the claim record.

If Nationwide is asserting a constructive total loss predating this
collision, please produce the documentation supporting that conclusion,
including:

• The prior valuation report
• The carrier determination relied upon
• Any total loss declaration
• The ACV calculation used

Absent such documentation, the vehicle’s legal and market status remains
that of a clean-title vehicle damaged by your insured.

This file now reflects that the prior total loss assertion has been
disputed and corrected. I am requesting written confirmation of supervisory
review and clarification of Nationwide’s formal position so that this claim
can proceed under an accurate factual framework.

Please confirm how you intend to proceed.

Thomas Coates
(757) 374-3539


CLAIM CHRONOLOGY – ACCIDENT THROUGH THURSDAY MORNING, FEBRUARY 12, 2026

Thomas D. Coates
Claim 928360-GQ
------------------------------
Saturday – January 25, 2026 – Approx. Midday

*Primary Contact:* None (Collision Event)

-

Insured entered established travel lane
-

Left-side multi-panel impact
-

Front-left wheel instability observed
-

Vehicle rendered unsafe

*Status:* Loss event occurred.
------------------------------
Monday – January 26, 2026 – Morning (~9:00 AM)

*Primary Contact:* Kimberly (Nationwide Intake Adjuster)

-

Initial outbound contact attempt
-

Call missed due to medical testing

*Status:* Claim initiation pending response.
------------------------------
Monday – January 26, 2026 – Midday (~12:30 PM)

*Primary Contact:* Kimberly

-

Factual description provided
-

No recorded statement consented
-

Injury rights expressly reserved
-

Vehicle inspection requested

*Status:* Claim opened; appraisal initiated.
------------------------------
Tuesday – January 27, 2026

*Primary Contact:* Nationwide (Internal Transfer)

-

File reassigned to total loss unit
-

No written valuation issued

*Status:* Total loss classification initiated.
------------------------------
GAP #1

*Tuesday January 27 – Friday January 30*
*Length:* 3 days
*Primary Contact:* None

-

No ACV valuation produced
-

No total loss documentation provided
-

No salvage basis explained

*Status:* Valuation process inactive.
------------------------------
Friday – January 30, 2026 – Late Afternoon

*Primary Contact:* Bruce Moffett (Total Loss Adjuster)

-

$2,000 verbal cash option discussed
-

No valuation breakdown provided
-

Salvage-only classification introduced

*Status:* Salvage theory asserted without documentation.
------------------------------
Sunday – February 1, 2026 – 9:25 AM

*Primary Contact:* Bruce Moffett (Email)

-

$2,025.31 salvage value asserted
-

Alleged prior total loss classification
-

Rental limited to seven days
-

No prior total loss documentation attached

*Status:* Salvage-only position formalized.
------------------------------
GAP #2

*February 1 – February 10*
*Length:* 9 days
*Primary Contact:* Bruce Moffett

-

Salvage classification repeatedly maintained
-

Clean Virginia title confirmed
-

No prior total loss proof produced
-

No ACV valuation methodology disclosed

*Status:* Position unchanged; documentation absent.
------------------------------
Wednesday – February 11, 2026 – Late Afternoon

*Primary Contact:* Bruce Moffett

-

Salvage-only payout maintained
-

$2,025.31 figure unchanged
-

No valuation revision offered
-

No supporting documentation provided

*Action Taken:*

-

Supervisor review formally requested
-

Impasse clearly stated
-

Classification dispute documented

*Status:* Escalation initiated.
------------------------------
Thursday – February 12, 2026 – Morning

*Primary Contact:* Sean Cochran (Nationwide Claims Associate)

-

Progressive referenced as alleged liable carrier
-

Asserted Progressive damage exceeded vehicle value
-

Asserted vehicle “already totaled”
-

Redirected claimant to pursue Progressive
-

No documentation provided supporting constructive total loss

*Status:* New unsupported theory introduced; liability deflection attempted.
------------------------------
GAP #3

*February 11 Late Afternoon – February 12 Morning*
*Length:* Overnight

-

No supervisor contact received
-

No ACV valuation produced
-

Salvage-only position maintained
-

Progressive deflection introduced

*Status:* Escalation pending; documentation still absent.
------------------------------
CURRENT STATUS – THURSDAY MORNING, FEBRUARY 12, 2026


-

Clean Virginia title undisputed
-

No prior total loss declaration exists
-

No prior ACV payout occurred
-

Salvage-only payout unsupported
-

ACV valuation not disclosed
-

Supervisor escalation requested
-

Progressive deflection introduced without proof
-

Claim at documented impasse


On Fri, Feb 13, 2026 at 3:31 PM Nationwide Claims <
nationwide_claims003@nationwide.com> wrote:

>
>
> Good afternoon,
>
> My understanding is that a insured with Progressive is liable for the
> damages to the right side of your vehicle. I have called them twice
> leaving voice messages.
>
> This will be treated as unrelated prior damage with Nationwide. The issue
> we are running into is that the damages from the Progressive loss are in
> excess of your vehicle value.
>
> Therefore you should pursue Progressive for the total loss of your
> vehicle. Our insured has caused damage to a already totaled vehicle.
>
> Bruce should have sent you the unrelated damage estimate and your vehicle
> appraisal. It does appear that Bruce has provided you with our claim
> settlement amount. He can conclude the claim with you.
>
> Thank you
>
> Sean M Cochran
>
> Nationwide Claims Associate
>
> W 380-251-9572
>
> nationwide-claims@nationwide.com
>
> PO BOX 182205 GH-2E-TL13
>
> Columbus, OH 43218-2205
> [image: nationwide-logo] <https://www.nationwide.com> [image: facebook]
> <https://www.facebook.com/nationwide> [image: twitter]
> <https://twitter.com/nationwide> [image: instagram]
> <https://www.instagram.com/nationwide/> [image: linkedin]
> <https://www.linkedin.com/company/2340/> [image: youtube]
> <https://www.youtube.com/nationwide>
>
> All services may not be available in all states.
>
> Nationwide, the Nationwide N and Eagle, and other marks displayed are
> service marks of Nationwide Mutual Insurance Company, unless otherwise
> disclosed. ©2026 Nationwide.
> We work hard to ensure your online safety, security and privacy. Please
> take a moment to review our policies
> <https://www.nationwide.com/personal/privacy-security/>.
>
> Underwritten by Nationwide Mutual Insurance Company
>
> ------------------------------
>
> From: Thomas - <tdcoates@gmail.com>
>
> Sent: Friday, Feb 13, 2026, 12:17 PM
>
> To: Nationwide Claims <nationwide_claims003@Nationwide.com>
>
> Subject: [EXTERNAL] Re: FW: Nationwide claim 928360-GQ contact needed
>
> *Nationwide Information Security Warning: **This is an **EXTERNAL* *email.
> *Use *CAUTION* *before clicking on links, opening attachments, or
> responding.* (*Sender:* tdcoates@gmail.com)
> ------------------------------
>
>
>
> Sean M Cochran
>
> Hello Sean,
>
> Thank you for your update.
>
> For clarity, Progressive was not my carrier in relation to any total loss
> determination, and to my knowledge Progressive never declared this vehicle
> a total loss, never issued a total loss valuation, and never branded the
> title as salvage or rebuilt. The vehicle maintains a clean Virginia title.
>
> If you are contacting Progressive in connection with a prior incident,
> that matter did not result in a total loss classification, and no
> inspection or ACV payout occurred. Therefore, there is no prior total loss
> determination to rely upon.
>
> Given that clarification, I would respectfully request that we proceed
> based on the vehicle¿s actual pre-loss status: a clean-title, drivable 2013
> Audi Q7 immediately prior to this collision.
>
> At this point, the claim has been pending while a salvage-only position
> has been maintained without supporting documentation. I am requesting:
>
> ¿ Confirmation of supervisor review status
> ¿ A written ACV valuation report if Nationwide is treating this as a total
> loss
> ¿ Clarification of rental continuation while valuation remains unresolved
>
> I am seeking a timely, good-faith resolution consistent with the vehicle¿s
> documented status.
>
> Please advise on next steps.
>
> Thank you,
> Thomas Coates
> (757) 374-3539
>
> On Friday, February 13, 2026, Nationwide Claims <
> nationwide_claims003@nationwide.com> wrote:
>
>>
>>
>> Good morning,
>>
>> We are still investigating your claim with Nationwide Insurance. I have
>> requested items from Progressive Insurance and am waiting to review with
>> them. Once we have that information we can move forward with your claim
>> with Nationwide Insurance. I hope to have this information very soon.
>>
>> Sean M Cochran
>>
>> Nationwide Claims Associate
>>
>> W 380-251-9572
>>
>> nationwide-claims@nationwide.com
>>
>> PO BOX 182205 GH-2E-TL13
>>
>> Columbus, OH 43218-2205
>> [image: nationwide-logo] <https://www.nationwide.com> [image: facebook]
>> <https://www.facebook.com/nationwide> [image: twitter]
>> <https://twitter.com/nationwide> [image: instagram]
>> <https://www.instagram.com/nationwide/> [image: linkedin]
>> <https://www.linkedin.com/company/2340/> [image: youtube]
>> <https://www.youtube.com/nationwide>
>>
>> All services may not be available in all states.
>>
>> Nationwide, the Nationwide N and Eagle, and other marks displayed are
>> service marks of Nationwide Mutual Insurance Company, unless otherwise
>> disclosed. ©2026 Nationwide.
>> We work hard to ensure your online safety, security and privacy. Please
>> take a moment to review our policies
>> <https://www.nationwide.com/personal/privacy-security/>.
>>
>> Underwritten by Nationwide Mutual Insurance Company
>>
>> ------------------------------
>>
>> From: Thomas - <tdcoates@gmail.com>
>>
>> Sent: Thursday, Feb 12, 2026, 3:55 PM
>>
>> To: Nationwide Claims <nationwide_claims003@Nationwide.com>
>>
>> Subject: [EXTERNAL] Re: Re: FW: Nationwide claim 928360-GQ contact needed
>>
>> *Nationwide Information Security Warning: **This is an **EXTERNAL* *email.
>> *Use *CAUTION* *before clicking on links, opening attachments, or
>> responding.* (*Sender:* tdcoates@gmail.com)
>> ------------------------------
>>
>>
>>
>>
>> Request for Supervisor Follow-Up and Claim Resolution ¿ 928360-GQ
>>
>> Date:
>> February 12, 2026, 2:12¿PM
>> Callie Sullivan
>>
>> Nationwide Claims Associate
>>
>> W 804-910-1586
>>
>> F 877-649-3033
>>
>> nationwide-claims@nationwide.com
>>
>>
>> Hello Callie,
>>
>> I hope you are well.
>>
>> I am writing to follow up regarding claim 928360-GQ and to request
>> assistance in moving this matter toward resolution.
>>
>> As you know, the file was transferred to the total loss unit and Mr.
>> Moffett has asserted that the vehicle should be treated as a prior total
>> loss with payment limited to salvage value ($2,025.31). However, the
>> vehicle has a clean Virginia title, has never been declared a total loss by
>> any prior carrier, and no documentation has been produced supporting the
>> assertion that salvage-only valuation applies.
>>
>> After several communications in which the salvage classification was
>> maintained without supporting documentation or an ACV valuation report, I
>> formally requested supervisor review. As of this morning, I have not
>> received a response regarding that escalation.
>>
>> At this stage, I am seeking clarity and resolution. Specifically:
>>
>> ¿ Confirmation that supervisor review has been initiated
>> ¿ A written valuation report if Nationwide is treating this as a total
>> loss
>> ¿ Documentation supporting any prior total loss determination being
>> relied upon
>> ¿ Clarification regarding continued rental coverage while valuation
>> remains unresolved
>>
>> The vehicle was drivable with a clean title prior to this collision and
>> is now unsafe due to the impact caused by your insured. My goal is simply
>> to be made whole under a good-faith valuation consistent with Nationwide¿s
>> total loss process.
>>
>> If you are able to assist in ensuring that this matter is elevated
>> appropriately and reviewed promptly, I would appreciate it.
>>
>> I look forward to your response.
>>
>> Thank you,
>> Thomas Coates
>> (757) 374-3539
>>
>>
>>
>>
>> On Mon, Feb 2, 2026, 9:09¿AM Nationwide Claims <
>> nationwide_claims003@nationwide.com> wrote:
>>
>>>
>>>
>>> Good morning Mr. Coates. I am replying to your email as Elsie is out of
>>> the office this week. The total loss adjuster is Bruce Moffett, and he
>>> should be reaching out to you later today or tomorrow. I have listed his
>>> contact information below.
>>>
>>> Have a great week.
>>>
>>> MOFFEB1@nationwide.com
>>> 1-833-369-2567
>>>
>>> Kindly,
>>>
>>> Callie Sullivan
>>>
>>> Nationwide Claims Associate
>>>
>>> W 804-910-1586
>>>
>>> F 877-649-3033
>>>
>>> nationwide-claims@nationwide.com
>>>
>>> PO BOX 182068
>>>
>>> Columbus, OH 43218-2068
>>> [image: nationwide-logo] <https://www.nationwide.com> [image: facebook]
>>> <https://www.facebook.com/nationwide> [image: twitter]
>>> <https://twitter.com/nationwide> [image: instagram]
>>> <https://www.instagram.com/nationwide/> [image: linkedin]
>>> <https://www.linkedin.com/company/2340/> [image: youtube]
>>> <https://www.youtube.com/nationwide>
>>>
>>> All services may not be available in all states.
>>>
>>> Nationwide, the Nationwide N and Eagle, and other marks displayed are
>>> service marks of Nationwide Mutual Insurance Company, unless otherwise
>>> disclosed. ©2026 Nationwide.
>>> We work hard to ensure your online safety, security and privacy. Please
>>> take a moment to review our policies
>>> <https://www.nationwide.com/personal/privacy-security/>.
>>>
>>> Underwritten by Nationwide Mutual Insurance Company
>>>
>>> ------------------------------
>>>
>>> From: Thomas - <tdcoates@gmail.com>
>>>
>>> Sent: Sunday, Feb 1, 2026, 6:06 PM
>>>
>>> To: Nationwide Claims <nationwide_claims003@Nationwide.com>
>>>
>>> Cc: pdcoates@gmail.com <pdcoates@gmail.com>
>>>
>>> Subject: [EXTERNAL] Re: FW: Nationwide claim 928360-GQ contact needed
>>>
>>> *Nationwide Information Security Warning: **This is an **EXTERNAL* *email.
>>> *Use *CAUTION* *before clicking on links, opening attachments, or
>>> responding.* (*Sender:* tdcoates@gmail.com)
>>> ------------------------------
>>>
>>>
>>>
>>>
>>> Hello Elise,
>>>
>>> Thank you for coming out this morning and for taking the time to
>>> appraise the damage to my vehicle. I appreciate you confirming that the
>>> prior damage is unrelated to this loss and for moving the claim forward.
>>>
>>> I understand the vehicle has been classified as a total loss and
>>> transferred to a Total Loss adjuster. I will watch for their call.
>>>
>>> When you have a moment, could you please let me know when I might expect
>>> to hear from the total loss adjuster, and whether you have their name and
>>> contact information?
>>>
>>> Thank you again for taking the initiative and for your assistance. I
>>> hope you have a great weekend.
>>>
>>> Best regards,
>>> Thomas Coates
>>>
>>> On Wed, Jan 28, 2026 at 12:10¿PM Nationwide Claims <
>>> nationwide_claims003@nationwide.com> wrote:
>>>
>>>>
>>>>
>>>> Hello,
>>>>
>>>> I attempted to contact you by phone but was not able to reach you. I
>>>> am the auto claims specialist that will be assisting you with the damage
>>>> claim to your vehicle. Please contact me upon receipt of this email so I
>>>> can make arrangements to assist you with your vehicle damage claim. My
>>>> phone number and email are listed below. Please keep them handy if you
>>>> have any questions or concerns regarding your claim.
>>>>
>>>> We are committed to handling your claim with extraordinary care. Thank
>>>> you for being our customer. We are On Your Side.
>>>>
>>>> Lastly, you may receive an email survey regarding your claim and your
>>>> inspection. If I succeeded in providing you with excellent customer
>>>> service; your feedback would be greatly appreciated. Its valuable feedback
>>>> for me and lets Nationwide know how I am doing. I hope I was able to
>>>> provide you excellent customer service.
>>>>
>>>> Elsie R Richmond-White
>>>>
>>>> Nationwide Claims Associate
>>>>
>>>> W 757-286-3368
>>>>
>>>> F 866-380-2636
>>>>
>>>> nationwide-claims@nationwide.com
>>>>
>>>> P.O. Box 182068
>>>>
>>>> Columbus, OH 43218-2068
>>>> [image: nationwide-logo] <https://www.nationwide.com> [image: facebook]
>>>> <https://www.facebook.com/nationwide> [image: twitter]
>>>> <https://twitter.com/nationwide> [image: instagram]
>>>> <https://www.instagram.com/nationwide/> [image: linkedin]
>>>> <https://www.linkedin.com/company/2340/> [image: youtube]
>>>> <https://www.youtube.com/nationwide>
>>>>
>>>> All services may not be available in all states.
>>>>
>>>> Nationwide, the Nationwide N and Eagle, and other marks displayed are
>>>> service marks of Nationwide Mutual Insurance Company, unless otherwise
>>>> disclosed. ©2026 Nationwide.
>>>> We work hard to ensure your online safety, security and privacy. Please
>>>> take a moment to review our policies
>>>> <https://www.nationwide.com/personal/privacy-security/>.
>>>>
>>>> Underwritten by Nationwide Mutual Insurance Company
>>>>
>>>> ------------------------------
>>>>
>>>> From: Elsie R Richmond-White <nationwide_claims003@Nationwide.com>
>>>>
>>>> Sent: Tuesday, Jan 27, 2026, 1:54 PM
>>>>
>>>> To: Thomas Coates <pdcoates@gmail.com>
>>>>
>>>> Subject: Nationwide claim 928360-GQ contact needed
>>>>
>>>>
>>>> Hello,
>>>>
>>>> I attempted to contact you by phone but was not able to reach you. I
>>>> am the auto claims specialist that will be assisting you with the damage
>>>> claim to your vehicle. Please contact me upon receipt of this email so I
>>>> can make arrangements to assist you with your vehicle damage claim. My
>>>> phone number and email are listed below. Please keep them handy if you
>>>> have any questions or concerns regarding your claim.
>>>>
>>>> We are committed to handling your claim with extraordinary care. Thank
>>>> you for being our customer. We are On Your Side.
>>>>
>>>> Lastly, you may receive an email survey regarding your claim and your
>>>> inspection. If I succeeded in providing you with excellent customer
>>>> service; your feedback would be greatly appreciated. Its valuable feedback
>>>> for me and lets Nationwide know how I am doing. I hope I was able to
>>>> provide you excellent customer service.
>>>>
>>>> Elsie R Richmond-White
>>>>
>>>> Nationwide Claims Associate
>>>>
>>>> W 757-286-3368
>>>>
>>>> F 866-380-2636
>>>>
>>>> nationwide-claims@nationwide.com
>>>>
>>>> P.O. Box 182068
>>>>
>>>> Columbus, OH 43218-2068
>>>> [image: nationwide-logo] <https://www.nationwide.com> [image: facebook]
>>>> <https://www.facebook.com/nationwide> [image: twitter]
>>>> <https://twitter.com/nationwide> [image: instagram]
>>>> <https://www.instagram.com/nationwide/> [image: linkedin]
>>>> <https://www.linkedin.com/company/2340/> [image: youtube]
>>>> <https://www.youtube.com/nationwide>
>>>> It is a crime to knowingly provide false, incomplete or misleading
>>>> information to an insurance company for the purpose of defrauding the
>>>> company. Penalties include imprisonment, fines and denial of insurance
>>>> benefits.
>>>> ------------------------------
>>>>
>>>> All services may not be available in all states.
>>>>
>>>> Nationwide, the Nationwide N and Eagle, and other marks displayed are
>>>> service marks of Nationwide Mutual Insurance Company, unless otherwise
>>>> disclosed. ©2026 Nationwide.
>>>> We work hard to ensure your online safety, security and privacy. Please
>>>> take a moment to review our policies
>>>> <https://www.nationwide.com/personal/privacy-security/>.
>>>>
>>>> Underwritten by Nationwide Mutual Insurance Company
>>>> [image: Metadata={55E1C3B5-9364-49A8-8FAE-C605EB26BBB1}]
>>>>
>>>
<CAO5XQP=mTu+Jjzycgi1bX6kmjjBnO2JyyE-4SvzboO4ByxTzZg@mail.gmail.com>02-28-2026 13:12:49
44
02-17-2026 15:14:3201-01-1900 0:00:00Enterprise Rent-A-Car <No-Reply@enterprise.com>Thomas Coates <TDCOATES@gmail.com>Time to Confirm Your Return
Time to Confirm Your Return!
Hey Thomas! Just a reminder that you are now able to confirm your return.
NATIONWIDE INSURANCE let us know the *last day* they will be paying for
your rental is *Monday, February 23, 2026*. if you need the vehicle longer,
you can self-pay at the same daily discounted rate $35.00 (plus additional
fees). If you have any questions about billing or authorization, you will
need to contact NATIONWIDE INSURANCE.
CONFIRM MY RETURN
<https://u30441402.ct.sendgrid.net/ls/click?upn=u001.-2BrB5VM1NokyAiGkFMZyFgIOoXXGnn0gpj9Hj3ZzXJ6TpDVSLeZ8G93q3zi6FIwCHEjlwCUiengu7ZmTDRvH9-2FrPl-2FRSLd-2B9-2B7MORkKzLNaDw82VFBcbWJ8qdav5kc7SCZ9hZfxapZugRNX98-2FiXxunVlu65r1eIv5pnDWob5bXJWX0X8Oq9U0kACxldeqLxl7xIEK0-2Fjf-2FPrmQNyrfOGx7GyQ9fMVeR3jSMPilnzEpebjS5y0o8vhWU-2FPQufeYmEcmmR-2F3rVTC8vX2nd5bZXNBC1iBgC2Z-2BEoVCFDJ6l74v5-2Fi6AqGYCSlvPZEBKvt7A6S6M-2BQnwDDgytd08DT8O8G-2BGRRYFP-2Fkdn-2BL6LW0pfY-2Fjh-2FRz1nognjaRQ0KBC0B1I462d-2FhvTD2ZgXeadAiXug-3D-3DDTzz_t-2BdqZPg5lDKMF7sU9rXZumFr-2BT5shIjtHIS7f-2Flfv2-2F5E1rxBlknRfMe3w63Kavr3zotXZqdr3c050RhFfOZO955EA-2F5NMatrxVgOHzHB-2BSjfkjkaLUe6kpKvXMEhB7Ww-2Fjtq8RftWfvdqDJYxx3Jre9aNDFsefp1d4uFU25MFxex5B4RZjMmUa2gyejQjd867iuvSrPu2T2C6ePsLd2KQ-3D-3D>

DATE:
Monday, February 23, 2026

View your rental details
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© Enterprise Rent-A-Car
1:301
<3y_oHO4ZRQSlFOlrMH9naQ@geopod-ismtpd-34>02-17-2026 15:14:32
45
02-28-2026 13:12:4301-01-1900 0:00:00Thomas - <tdcoates@gmail.com>Thomas Coates <tdcoates@gmail.com>tdcoates@googlemail.comFwd: Time to Confirm Your Return---------- Forwarded message ---------
From: Enterprise Rent-A-Car <No-Reply@enterprise.com>
Date: Tue, Feb 17, 2026 at 3:14 PM
Subject: Time to Confirm Your Return
To: Thomas Coates <TDCOATES@gmail.com>


Time to Confirm Your Return!
Hey Thomas! Just a reminder that you are now able to confirm your return.
NATIONWIDE INSURANCE let us know the *last day* they will be paying for
your rental is *Monday, February 23, 2026*. if you need the vehicle longer,
you can self-pay at the same daily discounted rate $35.00 (plus additional
fees). If you have any questions about billing or authorization, you will
need to contact NATIONWIDE INSURANCE.
CONFIRM MY RETURN
<https://u30441402.ct.sendgrid.net/ls/click?upn=u001.-2BrB5VM1NokyAiGkFMZyFgIOoXXGnn0gpj9Hj3ZzXJ6TpDVSLeZ8G93q3zi6FIwCHEjlwCUiengu7ZmTDRvH9-2FrPl-2FRSLd-2B9-2B7MORkKzLNaDw82VFBcbWJ8qdav5kc7SCZ9hZfxapZugRNX98-2FiXxunVlu65r1eIv5pnDWob5bXJWX0X8Oq9U0kACxldeqLxl7xIEK0-2Fjf-2FPrmQNyrfOGx7GyQ9fMVeR3jSMPilnzEpebjS5y0o8vhWU-2FPQufeYmEcmmR-2F3rVTC8vX2nd5bZXNBC1iBgC2Z-2BEoVCFDJ6l74v5-2Fi6AqGYCSlvPZEBKvt7A6S6M-2BQnwDDgytd08DT8O8G-2BGRRYFP-2Fkdn-2BL6LW0pfY-2Fjh-2FRz1nognjaRQ0KBC0B1I462d-2FhvTD2ZgXeadAiXug-3D-3DDTzz_t-2BdqZPg5lDKMF7sU9rXZumFr-2BT5shIjtHIS7f-2Flfv2-2F5E1rxBlknRfMe3w63Kavr3zotXZqdr3c050RhFfOZO955EA-2F5NMatrxVgOHzHB-2BSjfkjkaLUe6kpKvXMEhB7Ww-2Fjtq8RftWfvdqDJYxx3Jre9aNDFsefp1d4uFU25MFxex5B4RZjMmUa2gyejQjd867iuvSrPu2T2C6ePsLd2KQ-3D-3D>

DATE:
Monday, February 23, 2026

View your rental details
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1:301
<CAO5XQP=m9WEMO0pWd7Q58=Myapsu-ickTd3mk=sm1e9yRYvfOA@mail.gmail.com>02-28-2026 13:12:43
46
02-17-2026 18:27:2701-01-1900 0:00:00Thomas - <tdcoates@gmail.com>nationwide-claims@nationwide.comtdcoates@googlemail.comExecutive Claim Escalation – Claim 928360-GQ (Thomas D. Coates) Failure of Supervisory Oversight, and Unresolved Total Loss Determination*VIA EMAIL AND CERTIFIED MAIL*
Date: February 17, 2026

*ATTN:* Lori Rennie, Vice President, Customer Relations
Nationwide Mutual Insurance Company
One Nationwide Plaza
Columbus, OH 43215-2220

*Re:* *Executive Claim Escalation – Claim 928360-GQ (Thomas D. Coates)
Failure of Supervisory Oversight, and Unresolved Total Loss Determination*

Dear Ms. Rennie:

I write to you in your capacity as Vice President of Customer Relations to
formally escalate the handling of Claim No. 928360-GQ. This matter now
reflects a sustained pattern of delay, failure to provide a documented
valuation, and refusal to meaningfully involve a supervisor, which is
precisely the type of service breakdown your office is intended to address.

The vehicle at issue sustained a left-side, multi-panel impact rendering it
unsafe to drive. Your own field inspector, after inspection, classified the
vehicle as a *total loss*. Notwithstanding that determination, Nationwide
has maintained a “salvage-only” position without providing any written
actual cash value (ACV) calculation or documentary basis for that
limitation.

I have repeatedly and specifically requested: (1) the ACV methodology and
supporting math; (2) documentation supporting the assertion of any prior
total loss; and (3) identification and direct involvement of a supervisor
with authority to correct the claim handling. Instead, I have received no
written valuation breakdown, no proof of any prior total loss, and no
meaningful supervisory engagement.

I requested a supervisor. An individual who stated he was a supervisor came
on the line but did not identify himself by name, did not commit to any
corrective action, and gave no indication that he intended to resolve the
valuation or claim-handling deficiencies. After that brief interaction, the
original adjuster returned to the call, adopting a hostile and dismissive
tone, and the claim remained in the same salvage-only posture with no
documentation provided. That sequence made clear that the “supervisor” was,
in substance, a dead-end escalation.

I have also previously addressed this matter to Douglas Hemmelberger. To
date, there has been no substantive response or corrective action. Given
the lack of engagement at that level, this letter is expressly intended to
go above Mr. Hemmelberger and to request direct review by your executive
customer-relations team.

For your ease of reference, I have set forth below a detailed, factual
timeline showing the progression from the date of loss through February 17,
2026, including my repeated requests, the responses (or lack thereof), and
the process gaps that now require executive remediation.
CLAIM TIMELINE – ACCIDENT THROUGH FEBRUARY 17, 2026
Claim 928360-GQ – Insured: Thomas D. Coates
DATE / DAY WHAT OCCURRED MY REQUEST / ACTION RESPONSE / STATUS INDUSTRY /
STATUTE EXPECTATION
Sat Jan 25 – Midday Collision. Left-side multi-panel impact. Vehicle unsafe.
N/A Loss event occurred. Prompt investigation required once reported.
Mon Jan 26 – ~9:00 AM Initial call from Kimberly. Returned contact
same day. Claim
intake initiated. Prompt acknowledgment standard met.
Mon Jan 26 – ~12:30 PM Factual description provided. Injury rights
reserved. Requested
inspection + valuation. File opened. Reasonable investigation required
before valuation.
Mon Jan 26 – Afternoon Rental initiated. Requested rental pending
resolution. Rental approved. Loss of use owed while vehicle undrivable.
Tue Jan 27 – Morning File transferred to Total Loss Unit. Requested ACV
valuation basis. No written ACV provided. Total loss requires documented
ACV calculation.
Tue Jan 27 – PM Awaited valuation documentation. Requested written
valuation breakdown. None issued. Must explain basis for settlement
position.
Wed Jan 28 No communication. Awaited valuation. No contact. Prompt
communication standard.
Thu Jan 29 No communication. Awaited valuation. No contact. Continued
investigation required.
Fri Jan 30 – Late PM Verbal settlement discussion. Requested written
support for valuation. No written breakdown provided. Must provide written
explanation upon request.
Sun Feb 1 – 9:25 AM Email asserting prior total loss + salvage-only
settlement (one-time payment of $2,025.31). Disputed prior total loss
assertion. Requested documentation supporting that claim. No prior total
loss documentation produced. Cannot limit payment without reasonable
investigation (e.g., unfair claims practices standards).
Mon Feb 2 Salvage-only classification maintained. Requested ACV methodology
and math. No ACV documentation produced. Must provide valuation methodology
when total loss asserted.
Tue Feb 3 Salvage position unchanged. Requested clarification of prior
total loss basis. No documentary support provided. Cannot misrepresent
pertinent facts.
Wed Feb 4 Continued salvage position. Requested written valuation report. No
report provided. Clear explanation of denial/limitation required.
Thu Feb 5 No new information. Awaited documentation. No update. Prompt
investigation obligation continues.
Fri Feb 6 No new information. Awaited supervisor-level clarification. No
escalation initiated. Good faith claim handling standard.
Mon Feb 9 Salvage-only position reiterated. Requested reconsideration +
documentation. No valuation revision provided. Reasonable investigation
required before denial.
Tue Feb 10 No new valuation information. Requested escalation to
supervisor. Escalation
request noted. Industry norm: supervisor acknowledgment within 24–72 hrs.
Wed Feb 11 – Late PM Salvage-only position maintained. Brief “supervisor”
call; no name or corrective plan provided. Original adjuster returned with
hostile tone. Formal supervisor review requested and expectation of direct
supervisory contact. No identifiable supervisor remained engaged; claim
left in same salvage-only posture. Manager review and clear supervisory
identification expected within 3–5 business days.
Thu Feb 12 No supervisor contact. Requested supervisor name + contact info. No
identification provided. Escalation acknowledgment expected.
Fri Feb 13 No update. Awaited supervisory contact. No contact. Prompt
communication standard.
Mon Feb 16 Rental termination notice for Feb 23 issued. Requested rental
continuation pending supervisory review and valuation resolution. Rental
termination maintained. Rental typically continues during reasonable
settlement period.
Tue Feb 17 – Morning No supervisory contact. Salvage-only classification
unresolved. Vehicle previously classified as total loss by Nationwide’s
inspector. Requested supervisor identification and documentation of prior
total loss determination and ACV math. Pending. Must conduct reasonable
investigation and provide valuation basis before limiting payment.

In short, your own inspector classified this as a total loss, yet the claim
is being administered as a salvage-only matter with no disclosed ACV and no
proof of any prior total loss. At the same time, supervisory involvement
has been nominal at best: no identified supervisor, no documented review,
and a continuation of the same unsupported position while rental is
scheduled for termination.

I am requesting that your Customer Relations team ensure the following:

1. A written ACV valuation, including the methodology, comparable
vehicles, adjustments, and all supporting math used to determine the total
loss value.
2. Production of all documentation Nationwide contends supports any
“prior total loss” assertion and any basis for treating my claim as
salvage-only despite your inspector’s total loss classification.
3. Assignment of a clearly identified supervisor or manager with
authority to correct the claim handling and to communicate directly with me
in writing.
4. Maintenance or reinstatement of rental coverage through a reasonable
period after a compliant total loss valuation is disclosed and any dispute
is addressed in good faith.

I appreciate prompt written confirmation that this matter has been placed
under true executive customer-relations review, with a named point of
contact, and that the requested documentation will be provided within ten
(10) days. If Nationwide is unwilling to correct these issues at the
executive level, I will have no choice but to present this record,
including the timeline above, to regulators and, if necessary, to the
courts.

Sincerely,

/s/Thomas D. Coates
Claim No. 928360-GQ
<CAO5XQPk5N_GYpyZV8Bo5apCNDc0Wwa5t++6iLVhXZ8LRrmoidw@mail.gmail.com>02-17-2026 18:27:27
47
02-28-2026 13:12:3701-01-1900 0:00:00Thomas - <tdcoates@gmail.com>Thomas Coates <tdcoates@gmail.com>tdcoates@googlemail.comFwd: Executive Claim Escalation – Claim 928360-GQ (Thomas D. Coates) Failure of Supervisory Oversight, and Unresolved Total Loss Determination---------- Forwarded message ---------
From: Thomas - <tdcoates@gmail.com>
Date: Tue, Feb 17, 2026 at 6:27 PM
Subject: Executive Claim Escalation – Claim 928360-GQ (Thomas D.
Coates) Failure of Supervisory Oversight, and Unresolved Total Loss
Determination
To: <nationwide-claims@nationwide.com>


*VIA EMAIL AND CERTIFIED MAIL*
Date: February 17, 2026

*ATTN:* Lori Rennie, Vice President, Customer Relations
Nationwide Mutual Insurance Company
One Nationwide Plaza
Columbus, OH 43215-2220

*Re:* *Executive Claim Escalation – Claim 928360-GQ (Thomas D. Coates)
Failure of Supervisory Oversight, and Unresolved Total Loss Determination*

Dear Ms. Rennie:

I write to you in your capacity as Vice President of Customer Relations to
formally escalate the handling of Claim No. 928360-GQ. This matter now
reflects a sustained pattern of delay, failure to provide a documented
valuation, and refusal to meaningfully involve a supervisor, which is
precisely the type of service breakdown your office is intended to address.

The vehicle at issue sustained a left-side, multi-panel impact rendering it
unsafe to drive. Your own field inspector, after inspection, classified the
vehicle as a *total loss*. Notwithstanding that determination, Nationwide
has maintained a “salvage-only” position without providing any written
actual cash value (ACV) calculation or documentary basis for that
limitation.

I have repeatedly and specifically requested: (1) the ACV methodology and
supporting math; (2) documentation supporting the assertion of any prior
total loss; and (3) identification and direct involvement of a supervisor
with authority to correct the claim handling. Instead, I have received no
written valuation breakdown, no proof of any prior total loss, and no
meaningful supervisory engagement.

I requested a supervisor. An individual who stated he was a supervisor came
on the line but did not identify himself by name, did not commit to any
corrective action, and gave no indication that he intended to resolve the
valuation or claim-handling deficiencies. After that brief interaction, the
original adjuster returned to the call, adopting a hostile and dismissive
tone, and the claim remained in the same salvage-only posture with no
documentation provided. That sequence made clear that the “supervisor” was,
in substance, a dead-end escalation.

I have also previously addressed this matter to Douglas Hemmelberger. To
date, there has been no substantive response or corrective action. Given
the lack of engagement at that level, this letter is expressly intended to
go above Mr. Hemmelberger and to request direct review by your executive
customer-relations team.

For your ease of reference, I have set forth below a detailed, factual
timeline showing the progression from the date of loss through February 17,
2026, including my repeated requests, the responses (or lack thereof), and
the process gaps that now require executive remediation.
CLAIM TIMELINE – ACCIDENT THROUGH FEBRUARY 17, 2026
Claim 928360-GQ – Insured: Thomas D. Coates
DATE / DAY WHAT OCCURRED MY REQUEST / ACTION RESPONSE / STATUS INDUSTRY /
STATUTE EXPECTATION
Sat Jan 25 – Midday Collision. Left-side multi-panel impact. Vehicle unsafe.
N/A Loss event occurred. Prompt investigation required once reported.
Mon Jan 26 – ~9:00 AM Initial call from Kimberly. Returned contact
same day. Claim
intake initiated. Prompt acknowledgment standard met.
Mon Jan 26 – ~12:30 PM Factual description provided. Injury rights
reserved. Requested
inspection + valuation. File opened. Reasonable investigation required
before valuation.
Mon Jan 26 – Afternoon Rental initiated. Requested rental pending
resolution. Rental approved. Loss of use owed while vehicle undrivable.
Tue Jan 27 – Morning File transferred to Total Loss Unit. Requested ACV
valuation basis. No written ACV provided. Total loss requires documented
ACV calculation.
Tue Jan 27 – PM Awaited valuation documentation. Requested written
valuation breakdown. None issued. Must explain basis for settlement
position.
Wed Jan 28 No communication. Awaited valuation. No contact. Prompt
communication standard.
Thu Jan 29 No communication. Awaited valuation. No contact. Continued
investigation required.
Fri Jan 30 – Late PM Verbal settlement discussion. Requested written
support for valuation. No written breakdown provided. Must provide written
explanation upon request.
Sun Feb 1 – 9:25 AM Email asserting prior total loss + salvage-only
settlement (one-time payment of $2,025.31). Disputed prior total loss
assertion. Requested documentation supporting that claim. No prior total
loss documentation produced. Cannot limit payment without reasonable
investigation (e.g., unfair claims practices standards).
Mon Feb 2 Salvage-only classification maintained. Requested ACV methodology
and math. No ACV documentation produced. Must provide valuation methodology
when total loss asserted.
Tue Feb 3 Salvage position unchanged. Requested clarification of prior
total loss basis. No documentary support provided. Cannot misrepresent
pertinent facts.
Wed Feb 4 Continued salvage position. Requested written valuation report. No
report provided. Clear explanation of denial/limitation required.
Thu Feb 5 No new information. Awaited documentation. No update. Prompt
investigation obligation continues.
Fri Feb 6 No new information. Awaited supervisor-level clarification. No
escalation initiated. Good faith claim handling standard.
Mon Feb 9 Salvage-only position reiterated. Requested reconsideration +
documentation. No valuation revision provided. Reasonable investigation
required before denial.
Tue Feb 10 No new valuation information. Requested escalation to
supervisor. Escalation
request noted. Industry norm: supervisor acknowledgment within 24–72 hrs.
Wed Feb 11 – Late PM Salvage-only position maintained. Brief “supervisor”
call; no name or corrective plan provided. Original adjuster returned with
hostile tone. Formal supervisor review requested and expectation of direct
supervisory contact. No identifiable supervisor remained engaged; claim
left in same salvage-only posture. Manager review and clear supervisory
identification expected within 3–5 business days.
Thu Feb 12 No supervisor contact. Requested supervisor name + contact info. No
identification provided. Escalation acknowledgment expected.
Fri Feb 13 No update. Awaited supervisory contact. No contact. Prompt
communication standard.
Mon Feb 16 Rental termination notice for Feb 23 issued. Requested rental
continuation pending supervisory review and valuation resolution. Rental
termination maintained. Rental typically continues during reasonable
settlement period.
Tue Feb 17 – Morning No supervisory contact. Salvage-only classification
unresolved. Vehicle previously classified as total loss by Nationwide’s
inspector. Requested supervisor identification and documentation of prior
total loss determination and ACV math. Pending. Must conduct reasonable
investigation and provide valuation basis before limiting payment.

In short, your own inspector classified this as a total loss, yet the claim
is being administered as a salvage-only matter with no disclosed ACV and no
proof of any prior total loss. At the same time, supervisory involvement
has been nominal at best: no identified supervisor, no documented review,
and a continuation of the same unsupported position while rental is
scheduled for termination.

I am requesting that your Customer Relations team ensure the following:

1. A written ACV valuation, including the methodology, comparable
vehicles, adjustments, and all supporting math used to determine the total
loss value.
2. Production of all documentation Nationwide contends supports any
“prior total loss” assertion and any basis for treating my claim as
salvage-only despite your inspector’s total loss classification.
3. Assignment of a clearly identified supervisor or manager with
authority to correct the claim handling and to communicate directly with me
in writing.
4. Maintenance or reinstatement of rental coverage through a reasonable
period after a compliant total loss valuation is disclosed and any dispute
is addressed in good faith.

I appreciate prompt written confirmation that this matter has been placed
under true executive customer-relations review, with a named point of
contact, and that the requested documentation will be provided within ten
(10) days. If Nationwide is unwilling to correct these issues at the
executive level, I will have no choice but to present this record,
including the timeline above, to regulators and, if necessary, to the
courts.

Sincerely,

/s/Thomas D. Coates
Claim No. 928360-GQ
<CAO5XQPkupFEcxeW3Xd9KQ-0o+EYwwLD_FGwB1c3563J1wpC=AA@mail.gmail.com>02-28-2026 13:12:37
48
02-17-2026 18:24:3801-01-1900 0:00:00Thomas - <tdcoates@gmail.com>nationwide-claims@nationwide.comtdcoates@googlemail.comExecutive Claim Escalation – Claim 928360-GQ (Thomas D. Coates) Failure of Supervisory Oversight, and Unresolved Total Loss DeterminationThomas D. Coates
3416 Warren Place Apt 201

Virginia Beach Virginia 23452

Email - tdcoates@gmail.com

VIA EMAIL AND CERTIFIED MAIL
Date: February 17, 2026

ATTN: Casey Kempton, President, P&C Personal Lines
Nationwide Mutual Insurance Company
One Nationwide Plaza
Columbus, OH 43215-2220

Re: Executive Claim Escalation – Claim 928360-GQ (Thomas D. Coates)
Failure of Supervisory Oversight, and Unresolved Total Loss Determination

Dear Ms. Kempton:

I write to you in your executive capacity over Nationwide’s personal lines
business, including claims, to formally escalate the handling of Claim No.
928360-GQ. This matter has now progressed to the point where the pattern of
delay, failure to provide a documented valuation, and refusal to
meaningfully involve a supervisor requires review at your level.

The vehicle at issue sustained a left-side, multi-panel impact rendering it
unsafe to drive. Your own field inspector, after inspection, classified the
vehicle as a total loss. Notwithstanding that determination, Nationwide has
maintained a “salvage-only” position without providing any written actual
cash value (ACV) calculation or documentary basis for that limitation.

I have repeatedly and specifically requested: (1) the ACV methodology and
supporting math; (2) documentation supporting the assertion of any prior
total loss; and (3) identification and direct involvement of a supervisor
with authority to correct the claim handling. Instead, I have received no
written valuation breakdown, no proof of any prior total loss, and no
meaningful supervisory engagement.

I requested a supervisor. An individual who stated he was a supervisor came
on the line but did not identify himself by name, did not commit to any
corrective action, and gave no indication that he intended to resolve the
valuation or claim-handling deficiencies. After that brief interaction, the
original adjuster returned to the call, adopting a hostile and dismissive
tone, and the claim remained in the same salvage-only posture with no
documentation provided. That sequence made clear that the “supervisor” was,
in substance, a dead-end escalation.

I have also previously addressed this matter to Douglas Hemmelberger. To
date, there has been no substantive response or corrective action. Given
the lack of engagement at that level, this letter is expressly intended to
go above Mr. Hemmelberger and to request direct executive oversight of this
claim.

For your ease of reference, I have set forth below a detailed, factual
timeline showing the progression from the date of loss through February 17,
2026, including my repeated requests, the responses (or lack thereof), and
the process gaps that now require executive remediation.
CLAIM TIMELINE – ACCIDENT THROUGH FEBRUARY 17, 2026Claim 928360-GQ –
Insured: Thomas D. Coates

DATE / DAY

WHAT OCCURRED

MY REQUEST / ACTION

RESPONSE / STATUS

INDUSTRY / STATUTE EXPECTATION

Sat Jan 25 – Midday

Collision. Left-side multi-panel impact. Vehicle unsafe.

N/A

Loss event occurred.

Prompt investigation required once reported.

Mon Jan 26 – ~9:00 AM

Initial call from Kimberly.

Returned contact same day.

Claim intake initiated.

Prompt acknowledgment standard met.

Mon Jan 26 – ~12:30 PM

Factual description provided. Injury rights reserved.

Requested inspection + valuation.

File opened.

Reasonable investigation required before valuation.

Mon Jan 26 – Afternoon

Rental initiated.

Requested rental pending resolution.

Rental approved.

Loss of use owed while vehicle undrivable.

Tue Jan 27 – Morning

File transferred to Total Loss Unit.

Requested ACV valuation basis.

No written ACV provided.

Total loss requires documented ACV calculation.

Tue Jan 27 – PM

Awaited valuation documentation.

Requested written valuation breakdown.

None issued.

Must explain basis for settlement position.

Wed Jan 28

No communication.

Awaited valuation.

No contact.

Prompt communication standard.

Thu Jan 29

No communication.

Awaited valuation.

No contact.

Continued investigation required.

Fri Jan 30 – Late PM

Verbal settlement discussion.

Requested written support for valuation.

No written breakdown provided.

Must provide written explanation upon request.

Sun Feb 1 – 9:25 AM

Email asserting prior total loss + salvage-only settlement (one-time
payment of $2,025.31).

Disputed prior total loss assertion. Requested documentation supporting
that claim.

No prior total loss documentation produced.

Cannot limit payment without reasonable investigation (e.g., unfair claims
practices standards).

Mon Feb 2

Salvage-only classification maintained.

Requested ACV methodology and math.

No ACV documentation produced.

Must provide valuation methodology when total loss asserted.

Tue Feb 3

Salvage position unchanged.

Requested clarification of prior total loss basis.

No documentary support provided.

Cannot misrepresent pertinent facts.

Wed Feb 4

Continued salvage position.

Requested written valuation report.

No report provided.

Clear explanation of denial/limitation required.

Thu Feb 5

No new information.

Awaited documentation.

No update.

Prompt investigation obligation continues.

Fri Feb 6

No new information.

Awaited supervisor-level clarification.

No escalation initiated.

Good faith claim handling standard.

Mon Feb 9

Salvage-only position reiterated.

Requested reconsideration + documentation.

No valuation revision provided.

Reasonable investigation required before denial.

Tue Feb 10

No new valuation information.

Requested escalation to supervisor.

Escalation request noted.

Industry norm: supervisor acknowledgment within 24–72 hrs.

Wed Feb 11 – Late PM

Salvage-only position maintained. Brief “supervisor” call; no name or
corrective plan provided. Original adjuster returned with hostile tone.

Formal supervisor review requested and expectation of direct supervisory
contact.

No identifiable supervisor remained engaged; claim left in same
salvage-only posture.

Manager review and clear supervisory identification expected within 3–5
business days.

Thu Feb 12

No supervisor contact.

Requested supervisor name + contact info.

No identification provided.

Escalation acknowledgment expected.

Fri Feb 13

No update.

Awaited supervisory contact.

No contact.

Prompt communication standard.

Mon Feb 16

Rental termination notice for Feb 23 issued.

Requested rental continuation pending supervisory review and valuation
resolution.

Rental termination maintained.

Rental typically continues during reasonable settlement period.

Tue Feb 17 – Morning

No supervisory contact. Salvage-only classification unresolved. Vehicle
previously classified as total loss by Nationwide’s inspector.

Requested supervisor identification and documentation of prior total loss
determination and ACV math.

Pending.

Must conduct reasonable investigation and provide valuation basis before
limiting payment.

In short, your own inspector classified this as a total loss, yet the claim
is being administered as a salvage-only matter with no disclosed ACV and no
proof of any prior total loss. At the same time, supervisory involvement
has been nominal at best: no identified supervisor, no documented review,
and a continuation of the same unsupported position while rental is
scheduled for termination.

I am requesting that you personally ensure the following:

1.

A written ACV valuation, including the methodology, comparable vehicles,
adjustments, and all supporting math used to determine the total loss value.
2.

Production of all documentation Nationwide contends supports any “prior
total loss” assertion and any basis for treating my claim as salvage-only
despite your inspector’s total loss classification.
3.

Assignment of a clearly identified supervisor or manager with authority
to correct the claim handling and to communicate directly with me in
writing.
4.

Maintenance or reinstatement of rental coverage through a reasonable
period after a compliant total loss valuation is disclosed and any dispute
is addressed in good faith.

I appreciate prompt written confirmation that this matter has been placed
under true executive review, with a named point of contact, and that the
requested documentation will be provided within ten (10) days. If
Nationwide is unwilling to correct these issues at the executive level, I
will have no choice but to present this record, including the timeline
above, to regulators and, if necessary, to the courts.

Sincerely,


/s/Thomas D. Coates
Claim No. 928360-GQ
<CAO5XQPnPe1-JAEcoW0FffhP0j_4Bi-4Cmi4zG0GKyJRtuJ40vw@mail.gmail.com>02-17-2026 18:24:38
49
02-28-2026 13:12:3601-01-1900 0:00:00Thomas - <tdcoates@gmail.com>Thomas Coates <tdcoates@gmail.com>tdcoates@googlemail.comFwd: Executive Claim Escalation – Claim 928360-GQ (Thomas D. Coates) Failure of Supervisory Oversight, and Unresolved Total Loss Determination---------- Forwarded message ---------
From: Thomas - <tdcoates@gmail.com>
Date: Tue, Feb 17, 2026 at 6:24 PM
Subject: Executive Claim Escalation – Claim 928360-GQ (Thomas D. Coates)
Failure of Supervisory Oversight, and Unresolved Total Loss Determination
To: <nationwide-claims@nationwide.com>







Thomas D. Coates
3416 Warren Place Apt 201

Virginia Beach Virginia 23452

Email - tdcoates@gmail.com

VIA EMAIL AND CERTIFIED MAIL
Date: February 17, 2026

ATTN: Casey Kempton, President, P&C Personal Lines
Nationwide Mutual Insurance Company
One Nationwide Plaza
Columbus, OH 43215-2220

Re: Executive Claim Escalation – Claim 928360-GQ (Thomas D. Coates)
Failure of Supervisory Oversight, and Unresolved Total Loss Determination

Dear Ms. Kempton:

I write to you in your executive capacity over Nationwide’s personal lines
business, including claims, to formally escalate the handling of Claim No.
928360-GQ. This matter has now progressed to the point where the pattern of
delay, failure to provide a documented valuation, and refusal to
meaningfully involve a supervisor requires review at your level.

The vehicle at issue sustained a left-side, multi-panel impact rendering it
unsafe to drive. Your own field inspector, after inspection, classified the
vehicle as a total loss. Notwithstanding that determination, Nationwide has
maintained a “salvage-only” position without providing any written actual
cash value (ACV) calculation or documentary basis for that limitation.

I have repeatedly and specifically requested: (1) the ACV methodology and
supporting math; (2) documentation supporting the assertion of any prior
total loss; and (3) identification and direct involvement of a supervisor
with authority to correct the claim handling. Instead, I have received no
written valuation breakdown, no proof of any prior total loss, and no
meaningful supervisory engagement.

I requested a supervisor. An individual who stated he was a supervisor came
on the line but did not identify himself by name, did not commit to any
corrective action, and gave no indication that he intended to resolve the
valuation or claim-handling deficiencies. After that brief interaction, the
original adjuster returned to the call, adopting a hostile and dismissive
tone, and the claim remained in the same salvage-only posture with no
documentation provided. That sequence made clear that the “supervisor” was,
in substance, a dead-end escalation.

I have also previously addressed this matter to Douglas Hemmelberger. To
date, there has been no substantive response or corrective action. Given
the lack of engagement at that level, this letter is expressly intended to
go above Mr. Hemmelberger and to request direct executive oversight of this
claim.

For your ease of reference, I have set forth below a detailed, factual
timeline showing the progression from the date of loss through February 17,
2026, including my repeated requests, the responses (or lack thereof), and
the process gaps that now require executive remediation.
CLAIM TIMELINE – ACCIDENT THROUGH FEBRUARY 17, 2026Claim 928360-GQ –
Insured: Thomas D. Coates

DATE / DAY

WHAT OCCURRED

MY REQUEST / ACTION

RESPONSE / STATUS

INDUSTRY / STATUTE EXPECTATION

Sat Jan 25 – Midday

Collision. Left-side multi-panel impact. Vehicle unsafe.

N/A

Loss event occurred.

Prompt investigation required once reported.

Mon Jan 26 – ~9:00 AM

Initial call from Kimberly.

Returned contact same day.

Claim intake initiated.

Prompt acknowledgment standard met.

Mon Jan 26 – ~12:30 PM

Factual description provided. Injury rights reserved.

Requested inspection + valuation.

File opened.

Reasonable investigation required before valuation.

Mon Jan 26 – Afternoon

Rental initiated.

Requested rental pending resolution.

Rental approved.

Loss of use owed while vehicle undrivable.

Tue Jan 27 – Morning

File transferred to Total Loss Unit.

Requested ACV valuation basis.

No written ACV provided.

Total loss requires documented ACV calculation.

Tue Jan 27 – PM

Awaited valuation documentation.

Requested written valuation breakdown.

None issued.

Must explain basis for settlement position.

Wed Jan 28

No communication.

Awaited valuation.

No contact.

Prompt communication standard.

Thu Jan 29

No communication.

Awaited valuation.

No contact.

Continued investigation required.

Fri Jan 30 – Late PM

Verbal settlement discussion.

Requested written support for valuation.

No written breakdown provided.

Must provide written explanation upon request.

Sun Feb 1 – 9:25 AM

Email asserting prior total loss + salvage-only settlement (one-time
payment of $2,025.31).

Disputed prior total loss assertion. Requested documentation supporting
that claim.

No prior total loss documentation produced.

Cannot limit payment without reasonable investigation (e.g., unfair claims
practices standards).

Mon Feb 2

Salvage-only classification maintained.

Requested ACV methodology and math.

No ACV documentation produced.

Must provide valuation methodology when total loss asserted.

Tue Feb 3

Salvage position unchanged.

Requested clarification of prior total loss basis.

No documentary support provided.

Cannot misrepresent pertinent facts.

Wed Feb 4

Continued salvage position.

Requested written valuation report.

No report provided.

Clear explanation of denial/limitation required.

Thu Feb 5

No new information.

Awaited documentation.

No update.

Prompt investigation obligation continues.

Fri Feb 6

No new information.

Awaited supervisor-level clarification.

No escalation initiated.

Good faith claim handling standard.

Mon Feb 9

Salvage-only position reiterated.

Requested reconsideration + documentation.

No valuation revision provided.

Reasonable investigation required before denial.

Tue Feb 10

No new valuation information.

Requested escalation to supervisor.

Escalation request noted.

Industry norm: supervisor acknowledgment within 24–72 hrs.

Wed Feb 11 – Late PM

Salvage-only position maintained. Brief “supervisor” call; no name or
corrective plan provided. Original adjuster returned with hostile tone.

Formal supervisor review requested and expectation of direct supervisory
contact.

No identifiable supervisor remained engaged; claim left in same
salvage-only posture.

Manager review and clear supervisory identification expected within 3–5
business days.

Thu Feb 12

No supervisor contact.

Requested supervisor name + contact info.

No identification provided.

Escalation acknowledgment expected.

Fri Feb 13

No update.

Awaited supervisory contact.

No contact.

Prompt communication standard.

Mon Feb 16

Rental termination notice for Feb 23 issued.

Requested rental continuation pending supervisory review and valuation
resolution.

Rental termination maintained.

Rental typically continues during reasonable settlement period.

Tue Feb 17 – Morning

No supervisory contact. Salvage-only classification unresolved. Vehicle
previously classified as total loss by Nationwide’s inspector.

Requested supervisor identification and documentation of prior total loss
determination and ACV math.

Pending.

Must conduct reasonable investigation and provide valuation basis before
limiting payment.

In short, your own inspector classified this as a total loss, yet the claim
is being administered as a salvage-only matter with no disclosed ACV and no
proof of any prior total loss. At the same time, supervisory involvement
has been nominal at best: no identified supervisor, no documented review,
and a continuation of the same unsupported position while rental is
scheduled for termination.

I am requesting that you personally ensure the following:

1.

A written ACV valuation, including the methodology, comparable vehicles,
adjustments, and all supporting math used to determine the total loss value.
2.

Production of all documentation Nationwide contends supports any “prior
total loss” assertion and any basis for treating my claim as salvage-only
despite your inspector’s total loss classification.
3.

Assignment of a clearly identified supervisor or manager with authority
to correct the claim handling and to communicate directly with me in
writing.
4.

Maintenance or reinstatement of rental coverage through a reasonable
period after a compliant total loss valuation is disclosed and any dispute
is addressed in good faith.

I appreciate prompt written confirmation that this matter has been placed
under true executive review, with a named point of contact, and that the
requested documentation will be provided within ten (10) days. If
Nationwide is unwilling to correct these issues at the executive level, I
will have no choice but to present this record, including the timeline
above, to regulators and, if necessary, to the courts.

Sincerely,


/s/Thomas D. Coates
Claim No. 928360-GQ
<CAO5XQPmdML8Fu1158gE0kcfP9D=f75Z_4g8ZVDfw4Ow2pCbiqg@mail.gmail.com>02-28-2026 13:12:36
50
01-25-2026 16:49:3401-02-1900 0:00:00Thomas - <tdcoates@gmail.com>nationwide-claims@nationwide.comThomas Coates <tdcoates@gmail.com>tdcoates@googlemail.comClaim 928360-GQ – Third-Party Liability PositionHello Kimberly,

I am a third-party claimant on Claim 928360-GQ.

For clarity, I am asserting that your insured is one hundred percent at
fault due to unsafe lane entry and failure to yield. I was traveling
straight in my established lane when your insured pulled from stopped
traffic into my occupied lane and sideswiped my vehicle.

Please confirm liability review and advise next steps for inspection and
rental.

Thank you,
Thomas Coates
<CAO5XQP=34Lu8A4HMfr382rnnqpF8PO2vUm94nuv91NLWVJ0zYQ@mail.gmail.com>01-25-2026 16:49:34
51
01-26-2026 17:30:1601-02-1900 0:00:00Thomas - <tdcoates@gmail.com>nationwide-claims@nationwide.comtdcoates@googlemail.comRe: Claim 928360-GQ – Third-Party Liability PositionHello Kimberly,

I am returning your call from earlier today regarding the third-party claim.

I attempted to call your number back, however the automated system did not
present an option that allowed me to leave a message or route the call in a
way associated with your extension or purpose.

For clarity, I was traveling straight in my established lane when your
insured pulled from stopped traffic into my lane and struck the left side
of my vehicle.

I would appreciate the opportunity to speak with you to confirm the claim
number and proceed with inspection and repairs.

I look forward to speaking with you.

Thank you,
Thomas Coates
(757) 374-3539

On Sun, Jan 25, 2026, 4:49 PM Thomas - <tdcoates@gmail.com> wrote:

> Hello Kimberly,
>
> I am a third-party claimant on Claim 928360-GQ.
>
> For clarity, I am asserting that your insured is one hundred percent at
> fault due to unsafe lane entry and failure to yield. I was traveling
> straight in my established lane when your insured pulled from stopped
> traffic into my occupied lane and sideswiped my vehicle.
>
> Please confirm liability review and advise next steps for inspection and
> rental.
>
> Thank you,
> Thomas Coates
>
<CAO5XQPkhyTxG2iuJfJPPC44XNvtfJtp02iGhqw2KD3gBpnuuJw@mail.gmail.com>01-26-2026 17:30:16
52
02-28-2026 13:12:2601-02-1900 0:00:00Thomas - <tdcoates@gmail.com>Thomas Coates <tdcoates@gmail.com>tdcoates@googlemail.comFwd: Claim 928360-GQ – Third-Party Liability Position---------- Forwarded message ---------
From: Thomas - <tdcoates@gmail.com>
Date: Mon, Jan 26, 2026 at 5:30 PM
Subject: Re: Claim 928360-GQ – Third-Party Liability Position
To: <nationwide-claims@nationwide.com>


Hello Kimberly,

I am returning your call from earlier today regarding the third-party claim.

I attempted to call your number back, however the automated system did not
present an option that allowed me to leave a message or route the call in a
way associated with your extension or purpose.

For clarity, I was traveling straight in my established lane when your
insured pulled from stopped traffic into my lane and struck the left side
of my vehicle.

I would appreciate the opportunity to speak with you to confirm the claim
number and proceed with inspection and repairs.

I look forward to speaking with you.

Thank you,
Thomas Coates
(757) 374-3539

On Sun, Jan 25, 2026, 4:49 PM Thomas - <tdcoates@gmail.com> wrote:

> Hello Kimberly,
>
> I am a third-party claimant on Claim 928360-GQ.
>
> For clarity, I am asserting that your insured is one hundred percent at
> fault due to unsafe lane entry and failure to yield. I was traveling
> straight in my established lane when your insured pulled from stopped
> traffic into my occupied lane and sideswiped my vehicle.
>
> Please confirm liability review and advise next steps for inspection and
> rental.
>
> Thank you,
> Thomas Coates
>
<CAO5XQPk-pcQtdFA_Pzt2ZpYzss0r2sToy8ZE4AM0AzDV25bh6g@mail.gmail.com>02-28-2026 13:12:26
53
02-19-2026 14:50:5901-02-1900 0:00:00NationwideOfficeofCustomerRelations@nationwide.comtdcoates@gmail.comNationwide OCR Ref # 3680070

Thomas Coates
3416 Warren Pl Apt 201
Virginia Beach, VA 23452-5648



February 19, 2026


Nationwide OCR Ref # 3680070


Dear Thomas Coates:

Thank you for your inquiry. Our customers are important to us. We are
committed to providing you with a timely and pertinent response.

We have forwarded your inquiry to the resolution team who will ensure that
you are contacted within two business days. If you have additional
concerns, you may call us at 1-888-999-2018.



Sincerely,

Nationwide

Office of Customer Relations
<cc26cf$3a3vk@esa1.hc2719-71.iphmx.com>02-19-2026 14:50:59
54
02-19-2026 14:51:4901-02-1900 0:00:00Thomas - <tdcoates@gmail.com>NationwideOfficeofCustomerRelations@nationwide.comtdcoates@googlemail.comRe: Nationwide OCR Ref # 3680070xecutive Claim Escalation – Claim 928360-GQ (Thomas D. Coates) Failure of
Supervisory Oversight, and Unresolved Total Loss Determination
Inbox
Summarize this email
Thomas - <tdcoates@gmail.com>
Feb 17, 2026, 6:27 PM (2 days ago)
to nationwide-claims

*VIA EMAIL AND CERTIFIED MAIL*
Date: February 17, 2026

*ATTN:* Lori Rennie, Vice President, Customer Relations
Nationwide Mutual Insurance Company
One Nationwide Plaza
Columbus, OH 43215-2220

*Re:* *Executive Claim Escalation – Claim 928360-GQ (Thomas D. Coates)
Failure of Supervisory Oversight, and Unresolved Total Loss Determination*

Dear Ms. Rennie:

I write to you in your capacity as Vice President of Customer Relations to
formally escalate the handling of Claim No. 928360-GQ. This matter now
reflects a sustained pattern of delay, failure to provide a documented
valuation, and refusal to meaningfully involve a supervisor, which is
precisely the type of service breakdown your office is intended to address.

The vehicle at issue sustained a left-side, multi-panel impact rendering it
unsafe to drive. Your own field inspector, after inspection, classified the
vehicle as a *total loss*. Notwithstanding that determination, Nationwide
has maintained a “salvage-only” position without providing any written
actual cash value (ACV) calculation or documentary basis for that
limitation.

I have repeatedly and specifically requested: (1) the ACV methodology and
supporting math; (2) documentation supporting the assertion of any prior
total loss; and (3) identification and direct involvement of a supervisor
with authority to correct the claim handling. Instead, I have received no
written valuation breakdown, no proof of any prior total loss, and no
meaningful supervisory engagement.

I requested a supervisor. An individual who stated he was a supervisor came
on the line but did not identify himself by name, did not commit to any
corrective action, and gave no indication that he intended to resolve the
valuation or claim-handling deficiencies. After that brief interaction, the
original adjuster returned to the call, adopting a hostile and dismissive
tone, and the claim remained in the same salvage-only posture with no
documentation provided. That sequence made clear that the “supervisor” was,
in substance, a dead-end escalation.

I have also previously addressed this matter to Douglas Hemmelberger. To
date, there has been no substantive response or corrective action. Given
the lack of engagement at that level, this letter is expressly intended to
go above Mr. Hemmelberger and to request direct review by your executive
customer-relations team.

For your ease of reference, I have set forth below a detailed, factual
timeline showing the progression from the date of loss through February 17,
2026, including my repeated requests, the responses (or lack thereof), and
the process gaps that now require executive remediation.
CLAIM TIMELINE – ACCIDENT THROUGH FEBRUARY 17, 2026
Claim 928360-GQ – Insured: Thomas D. Coates
DATE / DAY WHAT OCCURRED MY REQUEST / ACTION RESPONSE / STATUS INDUSTRY /
STATUTE EXPECTATION
Sat Jan 25 – Midday Collision. Left-side multi-panel impact. Vehicle unsafe.
N/A Loss event occurred. Prompt investigation required once reported.
Mon Jan 26 – ~9:00 AM Initial call from Kimberly. Returned contact
same day. Claim
intake initiated. Prompt acknowledgment standard met.
Mon Jan 26 – ~12:30 PM Factual description provided. Injury rights
reserved. Requested
inspection + valuation. File opened. Reasonable investigation required
before valuation.
Mon Jan 26 – Afternoon Rental initiated. Requested rental pending
resolution. Rental approved. Loss of use owed while vehicle undrivable.
Tue Jan 27 – Morning File transferred to Total Loss Unit. Requested ACV
valuation basis. No written ACV provided. Total loss requires documented
ACV calculation.
Tue Jan 27 – PM Awaited valuation documentation. Requested written
valuation breakdown. None issued. Must explain basis for settlement
position.
Wed Jan 28 No communication. Awaited valuation. No contact. Prompt
communication standard.
Thu Jan 29 No communication. Awaited valuation. No contact. Continued
investigation required.
Fri Jan 30 – Late PM Verbal settlement discussion. Requested written
support for valuation. No written breakdown provided. Must provide written
explanation upon request.
Sun Feb 1 – 9:25 AM Email asserting prior total loss + salvage-only
settlement (one-time payment of $2,025.31). Disputed prior total loss
assertion. Requested documentation supporting that claim. No prior total
loss documentation produced. Cannot limit payment without reasonable
investigation (e.g., unfair claims practices standards).
Mon Feb 2 Salvage-only classification maintained. Requested ACV methodology
and math. No ACV documentation produced. Must provide valuation methodology
when total loss asserted.
Tue Feb 3 Salvage position unchanged. Requested clarification of prior
total loss basis. No documentary support provided. Cannot misrepresent
pertinent facts.
Wed Feb 4 Continued salvage position. Requested written valuation report. No
report provided. Clear explanation of denial/limitation required.
Thu Feb 5 No new information. Awaited documentation. No update. Prompt
investigation obligation continues.
Fri Feb 6 No new information. Awaited supervisor-level clarification. No
escalation initiated. Good faith claim handling standard.
Mon Feb 9 Salvage-only position reiterated. Requested reconsideration +
documentation. No valuation revision provided. Reasonable investigation
required before denial.
Tue Feb 10 No new valuation information. Requested escalation to
supervisor. Escalation
request noted. Industry norm: supervisor acknowledgment within 24–72 hrs.
Wed Feb 11 – Late PM Salvage-only position maintained. Brief “supervisor”
call; no name or corrective plan provided. Original adjuster returned with
hostile tone. Formal supervisor review requested and expectation of direct
supervisory contact. No identifiable supervisor remained engaged; claim
left in same salvage-only posture. Manager review and clear supervisory
identification expected within 3–5 business days.
Thu Feb 12 No supervisor contact. Requested supervisor name + contact info. No
identification provided. Escalation acknowledgment expected.
Fri Feb 13 No update. Awaited supervisory contact. No contact. Prompt
communication standard.
Mon Feb 16 Rental termination notice for Feb 23 issued. Requested rental
continuation pending supervisory review and valuation resolution. Rental
termination maintained. Rental typically continues during reasonable
settlement period.
Tue Feb 17 – Morning No supervisory contact. Salvage-only classification
unresolved. Vehicle previously classified as total loss by Nationwide’s
inspector. Requested supervisor identification and documentation of prior
total loss determination and ACV math. Pending. Must conduct reasonable
investigation and provide valuation basis before limiting payment.

In short, your own inspector classified this as a total loss, yet the claim
is being administered as a salvage-only matter with no disclosed ACV and no
proof of any prior total loss. At the same time, supervisory involvement
has been nominal at best: no identified supervisor, no documented review,
and a continuation of the same unsupported position while rental is
scheduled for termination.

I am requesting that your Customer Relations team ensure the following:

1. A written ACV valuation, including the methodology, comparable
vehicles, adjustments, and all supporting math used to determine the total
loss value.
2. Production of all documentation Nationwide contends supports any
“prior total loss” assertion and any basis for treating my claim as
salvage-only despite your inspector’s total loss classification.
3. Assignment of a clearly identified supervisor or manager with
authority to correct the claim handling and to communicate directly with me
in writing.
4. Maintenance or reinstatement of rental coverage through a reasonable
period after a compliant total loss valuation is disclosed and any dispute
is addressed in good faith.

I appreciate prompt written confirmation that this matter has been placed
under true executive customer-relations review, with a named point of
contact, and that the requested documentation will be provided within ten
(10) days. If Nationwide is unwilling to correct these issues at the
executive level, I will have no choice but to present this record,
including the timeline above, to regulators and, if necessary, to the
courts.

Sincerely,

/s/Thomas D. Coates
Claim No. 928360-GQ

On Thu, Feb 19, 2026 at 2:51 PM <
NationwideOfficeofCustomerRelations@nationwide.com> wrote:

>
>
> Thomas Coates
> 3416 Warren Pl Apt 201
> Virginia Beach, VA 23452-5648
>
>
>
> February 19, 2026
>
>
> Nationwide OCR Ref # 3680070
>
>
> Dear Thomas Coates:
>
> Thank you for your inquiry. Our customers are important to us. We are
> committed to providing you with a timely and pertinent response.
>
> We have forwarded your inquiry to the resolution team who will ensure that
> you are contacted within two business days. If you have additional
> concerns, you may call us at 1-888-999-2018.
>
>
>
> Sincerely,
>
> Nationwide
>
> Office of Customer Relations
>
<CAO5XQP=5jtmuyVjkZYEJBsg7yUqves17odzmacj+aDi93o0MAg@mail.gmail.com>02-19-2026 14:51:49
55
02-28-2026 13:12:2501-02-1900 0:00:00Thomas - <tdcoates@gmail.com>Thomas Coates <tdcoates@gmail.com>tdcoates@googlemail.comFwd: Nationwide OCR Ref # 3680070---------- Forwarded message ---------
From: Thomas - <tdcoates@gmail.com>
Date: Thu, Feb 19, 2026 at 2:51 PM
Subject: Re: Nationwide OCR Ref # 3680070
To: <NationwideOfficeofCustomerRelations@nationwide.com>


xecutive Claim Escalation – Claim 928360-GQ (Thomas D. Coates) Failure of
Supervisory Oversight, and Unresolved Total Loss Determination
Inbox
Summarize this email
Thomas - <tdcoates@gmail.com>
Feb 17, 2026, 6:27 PM (2 days ago)
to nationwide-claims

*VIA EMAIL AND CERTIFIED MAIL*
Date: February 17, 2026

*ATTN:* Lori Rennie, Vice President, Customer Relations
Nationwide Mutual Insurance Company
One Nationwide Plaza
Columbus, OH 43215-2220

*Re:* *Executive Claim Escalation – Claim 928360-GQ (Thomas D. Coates)
Failure of Supervisory Oversight, and Unresolved Total Loss Determination*

Dear Ms. Rennie:

I write to you in your capacity as Vice President of Customer Relations to
formally escalate the handling of Claim No. 928360-GQ. This matter now
reflects a sustained pattern of delay, failure to provide a documented
valuation, and refusal to meaningfully involve a supervisor, which is
precisely the type of service breakdown your office is intended to address.

The vehicle at issue sustained a left-side, multi-panel impact rendering it
unsafe to drive. Your own field inspector, after inspection, classified the
vehicle as a *total loss*. Notwithstanding that determination, Nationwide
has maintained a “salvage-only” position without providing any written
actual cash value (ACV) calculation or documentary basis for that
limitation.

I have repeatedly and specifically requested: (1) the ACV methodology and
supporting math; (2) documentation supporting the assertion of any prior
total loss; and (3) identification and direct involvement of a supervisor
with authority to correct the claim handling. Instead, I have received no
written valuation breakdown, no proof of any prior total loss, and no
meaningful supervisory engagement.

I requested a supervisor. An individual who stated he was a supervisor came
on the line but did not identify himself by name, did not commit to any
corrective action, and gave no indication that he intended to resolve the
valuation or claim-handling deficiencies. After that brief interaction, the
original adjuster returned to the call, adopting a hostile and dismissive
tone, and the claim remained in the same salvage-only posture with no
documentation provided. That sequence made clear that the “supervisor” was,
in substance, a dead-end escalation.

I have also previously addressed this matter to Douglas Hemmelberger. To
date, there has been no substantive response or corrective action. Given
the lack of engagement at that level, this letter is expressly intended to
go above Mr. Hemmelberger and to request direct review by your executive
customer-relations team.

For your ease of reference, I have set forth below a detailed, factual
timeline showing the progression from the date of loss through February 17,
2026, including my repeated requests, the responses (or lack thereof), and
the process gaps that now require executive remediation.
CLAIM TIMELINE – ACCIDENT THROUGH FEBRUARY 17, 2026
Claim 928360-GQ – Insured: Thomas D. Coates
DATE / DAY WHAT OCCURRED MY REQUEST / ACTION RESPONSE / STATUS INDUSTRY /
STATUTE EXPECTATION
Sat Jan 25 – Midday Collision. Left-side multi-panel impact. Vehicle unsafe.
N/A Loss event occurred. Prompt investigation required once reported.
Mon Jan 26 – ~9:00 AM Initial call from Kimberly. Returned contact
same day. Claim
intake initiated. Prompt acknowledgment standard met.
Mon Jan 26 – ~12:30 PM Factual description provided. Injury rights
reserved. Requested
inspection + valuation. File opened. Reasonable investigation required
before valuation.
Mon Jan 26 – Afternoon Rental initiated. Requested rental pending
resolution. Rental approved. Loss of use owed while vehicle undrivable.
Tue Jan 27 – Morning File transferred to Total Loss Unit. Requested ACV
valuation basis. No written ACV provided. Total loss requires documented
ACV calculation.
Tue Jan 27 – PM Awaited valuation documentation. Requested written
valuation breakdown. None issued. Must explain basis for settlement
position.
Wed Jan 28 No communication. Awaited valuation. No contact. Prompt
communication standard.
Thu Jan 29 No communication. Awaited valuation. No contact. Continued
investigation required.
Fri Jan 30 – Late PM Verbal settlement discussion. Requested written
support for valuation. No written breakdown provided. Must provide written
explanation upon request.
Sun Feb 1 – 9:25 AM Email asserting prior total loss + salvage-only
settlement (one-time payment of $2,025.31). Disputed prior total loss
assertion. Requested documentation supporting that claim. No prior total
loss documentation produced. Cannot limit payment without reasonable
investigation (e.g., unfair claims practices standards).
Mon Feb 2 Salvage-only classification maintained. Requested ACV methodology
and math. No ACV documentation produced. Must provide valuation methodology
when total loss asserted.
Tue Feb 3 Salvage position unchanged. Requested clarification of prior
total loss basis. No documentary support provided. Cannot misrepresent
pertinent facts.
Wed Feb 4 Continued salvage position. Requested written valuation report. No
report provided. Clear explanation of denial/limitation required.
Thu Feb 5 No new information. Awaited documentation. No update. Prompt
investigation obligation continues.
Fri Feb 6 No new information. Awaited supervisor-level clarification. No
escalation initiated. Good faith claim handling standard.
Mon Feb 9 Salvage-only position reiterated. Requested reconsideration +
documentation. No valuation revision provided. Reasonable investigation
required before denial.
Tue Feb 10 No new valuation information. Requested escalation to
supervisor. Escalation
request noted. Industry norm: supervisor acknowledgment within 24–72 hrs.
Wed Feb 11 – Late PM Salvage-only position maintained. Brief “supervisor”
call; no name or corrective plan provided. Original adjuster returned with
hostile tone. Formal supervisor review requested and expectation of direct
supervisory contact. No identifiable supervisor remained engaged; claim
left in same salvage-only posture. Manager review and clear supervisory
identification expected within 3–5 business days.
Thu Feb 12 No supervisor contact. Requested supervisor name + contact info. No
identification provided. Escalation acknowledgment expected.
Fri Feb 13 No update. Awaited supervisory contact. No contact. Prompt
communication standard.
Mon Feb 16 Rental termination notice for Feb 23 issued. Requested rental
continuation pending supervisory review and valuation resolution. Rental
termination maintained. Rental typically continues during reasonable
settlement period.
Tue Feb 17 – Morning No supervisory contact. Salvage-only classification
unresolved. Vehicle previously classified as total loss by Nationwide’s
inspector. Requested supervisor identification and documentation of prior
total loss determination and ACV math. Pending. Must conduct reasonable
investigation and provide valuation basis before limiting payment.

In short, your own inspector classified this as a total loss, yet the claim
is being administered as a salvage-only matter with no disclosed ACV and no
proof of any prior total loss. At the same time, supervisory involvement
has been nominal at best: no identified supervisor, no documented review,
and a continuation of the same unsupported position while rental is
scheduled for termination.

I am requesting that your Customer Relations team ensure the following:

1. A written ACV valuation, including the methodology, comparable
vehicles, adjustments, and all supporting math used to determine the total
loss value.
2. Production of all documentation Nationwide contends supports any
“prior total loss” assertion and any basis for treating my claim as
salvage-only despite your inspector’s total loss classification.
3. Assignment of a clearly identified supervisor or manager with
authority to correct the claim handling and to communicate directly with me
in writing.
4. Maintenance or reinstatement of rental coverage through a reasonable
period after a compliant total loss valuation is disclosed and any dispute
is addressed in good faith.

I appreciate prompt written confirmation that this matter has been placed
under true executive customer-relations review, with a named point of
contact, and that the requested documentation will be provided within ten
(10) days. If Nationwide is unwilling to correct these issues at the
executive level, I will have no choice but to present this record,
including the timeline above, to regulators and, if necessary, to the
courts.

Sincerely,

/s/Thomas D. Coates
Claim No. 928360-GQ

On Thu, Feb 19, 2026 at 2:51 PM <
NationwideOfficeofCustomerRelations@nationwide.com> wrote:

>
>
> Thomas Coates
> 3416 Warren Pl Apt 201
> Virginia Beach, VA 23452-5648
>
>
>
> February 19, 2026
>
>
> Nationwide OCR Ref # 3680070
>
>
> Dear Thomas Coates:
>
> Thank you for your inquiry. Our customers are important to us. We are
> committed to providing you with a timely and pertinent response.
>
> We have forwarded your inquiry to the resolution team who will ensure that
> you are contacted within two business days. If you have additional
> concerns, you may call us at 1-888-999-2018.
>
>
>
> Sincerely,
>
> Nationwide
>
> Office of Customer Relations
>
<CAO5XQPkEzd4y3CuByav4J2GHogL7rOdkL_bRNHFOtFxqdUKQUg@mail.gmail.com>02-28-2026 13:12:25
56
01-27-2026 8:18:4901-01-1900 0:00:00Nationwide Claims <nationwide-claims@nationwide.com>"tdcoates@gmail.com" <tdcoates@gmail.com>Re: Re: Claim 928360-GQ - Third-Party Liability Position
[https://claimsstaticcontent.nationwide.com/images/NWLogos_Lg_NW_Rev-crop.png]

Just tried to call you when you have time call me at 833--369-2567 ext. 10304. I will be in until 4:00 Pm (Est)




[https://claimsstaticcontent.nationwide.com/images/NWLogos_Vert_NW_3C-crop.png]

Kimberly Hartsock

Nationwide Claims Associate

W 833-369-2567 x10304<tel:833-369-2567%20x10304>

F 866-322-4674 <tel:866-322-4674>

nationwide-claims@nationwide.com<mailto:nationwide-claims@nationwide.com>

PO BOX 182068

Columbus, OH 43218-2068

[nationwide-logo] <https://www.nationwide.com> [facebook] <https://www.facebook.com/nationwide> [twitter] <https://twitter.com/nationwide> [instagram] <https://www.instagram.com/nationwide/> [linkedin] <https://www.linkedin.com/company/2340/> [youtube] <https://www.youtube.com/nationwide>
It is a crime to knowingly provide false, incomplete or misleading information to an insurance company for the purpose of defrauding the company. Penalties include imprisonment, fines and denial of insurance benefits.
________________________________

All services may not be available in all states.

Nationwide, the Nationwide N and Eagle, and other marks displayed are service marks of Nationwide Mutual Insurance Company, unless otherwise disclosed. ©2026 Nationwide.

We work hard to ensure your online safety, security and privacy. Please take a moment to review our policies<https://www.nationwide.com/personal/privacy-security/>.

Underwritten by Nationwide Mutual Insurance Company



________________________________

From: Thomas - <tdcoates@gmail.com>

Sent: Monday, Jan 26, 2026, 5:30 PM

To: Nationwide Claims <nationwide-claims@Nationwide.com>

Subject: [EXTERNAL] Re: Claim 928360-GQ - Third-Party Liability Position

Nationwide Information Security Warning: This is an EXTERNAL email. Use CAUTION before clicking on links, opening attachments, or responding. (Sender: tdcoates@gmail.com)

________________________________




Hello Kimberly,

I am returning your call from earlier today regarding the third-party claim.

I attempted to call your number back, however the automated system did not present an option that allowed me to leave a message or route the call in a way associated with your extension or purpose.

For clarity, I was traveling straight in my established lane when your insured pulled from stopped traffic into my lane and struck the left side of my vehicle.

I would appreciate the opportunity to speak with you to confirm the claim number and proceed with inspection and repairs.

I look forward to speaking with you.

Thank you,
Thomas Coates
(757) 374-3539

On Sun, Jan 25, 2026, 4:49¿PM Thomas - <tdcoates@gmail.com<mailto:tdcoates@gmail.com>> wrote:

Hello Kimberly,

I am a third-party claimant on Claim 928360-GQ.

For clarity, I am asserting that your insured is one hundred percent at fault due to unsafe lane entry and failure to yield. I was traveling straight in my established lane when your insured pulled from stopped traffic into my occupied lane and sideswiped my vehicle.

Please confirm liability review and advise next steps for inspection and rental.

Thank you,
Thomas Coates

[Metadata={C4CA1A56-0D11-489D-8539-A3655ECFD502}]
<DS4PR07MB1176503E01B23ED7B7B1D751D8190A@DS4PR07MB11765.namprd07.prod.outlook.com>01-27-2026 8:18:49
57
02-28-2026 13:12:1101-01-1900 0:00:00Thomas - <tdcoates@gmail.com>Thomas Coates <tdcoates@gmail.com>tdcoates@googlemail.comFwd: Re: Claim 928360-GQ - Third-Party Liability Position---------- Forwarded message ---------
From: Nationwide Claims <nationwide-claims@nationwide.com>
Date: Tue, Jan 27, 2026 at 8:18 AM
Subject: Re: Re: Claim 928360-GQ - Third-Party Liability Position
To: tdcoates@gmail.com <tdcoates@gmail.com>




Just tried to call you when you have time call me at 833--369-2567 ext.
10304. I will be in until 4:00 Pm (Est)



Kimberly Hartsock

Nationwide Claims Associate

W 833-369-2567 x10304

F 866-322-4674

nationwide-claims@nationwide.com

PO BOX 182068

Columbus, OH 43218-2068
[image: nationwide-logo] <https://www.nationwide.com> [image: facebook]
<https://www.facebook.com/nationwide> [image: twitter]
<https://twitter.com/nationwide> [image: instagram]
<https://www.instagram.com/nationwide/> [image: linkedin]
<https://www.linkedin.com/company/2340/> [image: youtube]
<https://www.youtube.com/nationwide>
It is a crime to knowingly provide false, incomplete or misleading
information to an insurance company for the purpose of defrauding the
company. Penalties include imprisonment, fines and denial of insurance
benefits.
------------------------------

All services may not be available in all states.

Nationwide, the Nationwide N and Eagle, and other marks displayed are
service marks of Nationwide Mutual Insurance Company, unless otherwise
disclosed. ©2026 Nationwide.
We work hard to ensure your online safety, security and privacy. Please
take a moment to review our policies
<https://www.nationwide.com/personal/privacy-security/>.

Underwritten by Nationwide Mutual Insurance Company

------------------------------

From: Thomas - <tdcoates@gmail.com>

Sent: Monday, Jan 26, 2026, 5:30 PM

To: Nationwide Claims <nationwide-claims@Nationwide.com>

Subject: [EXTERNAL] Re: Claim 928360-GQ - Third-Party Liability Position

*Nationwide Information Security Warning: **This is an **EXTERNAL* *email. *Use
*CAUTION* *before clicking on links, opening attachments, or responding.* (
*Sender:* tdcoates@gmail.com)
------------------------------




Hello Kimberly,

I am returning your call from earlier today regarding the third-party claim.

I attempted to call your number back, however the automated system did not
present an option that allowed me to leave a message or route the call in a
way associated with your extension or purpose.

For clarity, I was traveling straight in my established lane when your
insured pulled from stopped traffic into my lane and struck the left side
of my vehicle.

I would appreciate the opportunity to speak with you to confirm the claim
number and proceed with inspection and repairs.

I look forward to speaking with you.

Thank you,
Thomas Coates
(757) 374-3539

On Sun, Jan 25, 2026, 4:49¿PM Thomas - <tdcoates@gmail.com> wrote:

> Hello Kimberly,
>
> I am a third-party claimant on Claim 928360-GQ.
>
> For clarity, I am asserting that your insured is one hundred percent at
> fault due to unsafe lane entry and failure to yield. I was traveling
> straight in my established lane when your insured pulled from stopped
> traffic into my occupied lane and sideswiped my vehicle.
>
> Please confirm liability review and advise next steps for inspection and
> rental.
>
> Thank you,
> Thomas Coates
>
[image: Metadata={C4CA1A56-0D11-489D-8539-A3655ECFD502}]
<CAO5XQPnGcT52jzTTOqG26t=FsDisj1Ye_Li2kf0fKWkvw++SYg@mail.gmail.com>02-28-2026 13:12:11
58
02-28-2026 13:00:3312-31-1899 0:00:00MakeUseOf <newsletter@makeuseof.com>tdcoates@gmail.com🔋Don't charge your phone in public without this cable, how ads can target you even if you're just talking, & more




[image: MakeUseOf Logo]
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February 28, 2026

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I never charge my phone in public without this cable
<https://www.makeuseof.com/i-never-charge-my-phone-in-public-without-this-cable/?utm_source=MUO-NL&utm_medium=newsletter&utm_campaign=MUO-202602281151&user=dGRjb2F0ZXNAZ21haWwuY29t&lctg=392d133b76c3f7125c18ea146dec97f8db82bdbb2a1a4d19ee11060f34b7c368>

Are these public charging ports save? Not necessarily, but there is help.
[image: A phone connected to a cable with a data block attached.]

<https://www.makeuseof.com/i-never-charge-my-phone-in-public-without-this-cable/?utm_source=MUO-NL&utm_medium=newsletter&utm_campaign=MUO-202602281151&user=dGRjb2F0ZXNAZ21haWwuY29t&lctg=392d133b76c3f7125c18ea146dec97f8db82bdbb2a1a4d19ee11060f34b7c368>

Imagine this scenario: You're at the airport, and your phone's battery has
dropped to below 10%. Your flight is in less than an hour, and you forgot
your favorite charging bank
<https://www.makeuseof.com/best-power-banks-for-traveling-abroad/?utm_source=MUO-NL&utm_medium=newsletter&utm_campaign=MUO-202602281151&user=dGRjb2F0ZXNAZ21haWwuY29t&lctg=392d133b76c3f7125c18ea146dec97f8db82bdbb2a1a4d19ee11060f34b7c368>.
You see a charging station near your gate. Phone time saved, right? Not
necessarily. In addition to charging your phone, the charging port may be
quietly accessing your photos, contacts, and other files.

Read More »
<https://www.makeuseof.com/i-never-charge-my-phone-in-public-without-this-cable/?utm_source=MUO-NL&utm_medium=newsletter&utm_campaign=MUO-202602281151&user=dGRjb2F0ZXNAZ21haWwuY29t&lctg=392d133b76c3f7125c18ea146dec97f8db82bdbb2a1a4d19ee11060f34b7c368>
------------------------------
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------------------------------
This is why you see ads for things you only talked about
<https://www.makeuseof.com/this-is-why-you-see-ads-for-things-you-only-talked-about/?utm_source=MUO-NL&utm_medium=newsletter&utm_campaign=MUO-202602281151&user=dGRjb2F0ZXNAZ21haWwuY29t&lctg=392d133b76c3f7125c18ea146dec97f8db82bdbb2a1a4d19ee11060f34b7c368>

Is it online surveillance, or are algorithms for targeted ads simply that
much better nowadays?
[image: Targeted ads on the Forbes website.]

<https://www.makeuseof.com/this-is-why-you-see-ads-for-things-you-only-talked-about/?utm_source=MUO-NL&utm_medium=newsletter&utm_campaign=MUO-202602281151&user=dGRjb2F0ZXNAZ21haWwuY29t&lctg=392d133b76c3f7125c18ea146dec97f8db82bdbb2a1a4d19ee11060f34b7c368>

Just recently, I was having a conversation about whether Oreo cookies could
be considered a breakfast staple, and a few hours later, I sat down at my
laptop to see an Oreo ad pop up on my social media feed. This certainly
isn’t the first time I’ve seen related ads after discussing products or
services, and it seems most people I talk to have had a similar experience.

Read More »
<https://www.makeuseof.com/this-is-why-you-see-ads-for-things-you-only-talked-about/?utm_source=MUO-NL&utm_medium=newsletter&utm_campaign=MUO-202602281151&user=dGRjb2F0ZXNAZ21haWwuY29t&lctg=392d133b76c3f7125c18ea146dec97f8db82bdbb2a1a4d19ee11060f34b7c368>
------------------------------
This route planner does what Google Maps can’t — and I love it
<https://www.makeuseof.com/this-route-planner-does-what-google-maps-cant-and-i-love-it/?utm_source=MUO-NL&utm_medium=newsletter&utm_campaign=MUO-202602281151&user=dGRjb2F0ZXNAZ21haWwuY29t&lctg=392d133b76c3f7125c18ea146dec97f8db82bdbb2a1a4d19ee11060f34b7c368>

This app and web client is an EV owner's secret weapon. It makes planning
charging trips easier and eliminates range anxiety, making it invaluable.
[image: Using A Better Routeplanner to plan an EV road trip.]

<https://www.makeuseof.com/this-route-planner-does-what-google-maps-cant-and-i-love-it/?utm_source=MUO-NL&utm_medium=newsletter&utm_campaign=MUO-202602281151&user=dGRjb2F0ZXNAZ21haWwuY29t&lctg=392d133b76c3f7125c18ea146dec97f8db82bdbb2a1a4d19ee11060f34b7c368>

Google Maps is lagging behind other navigation apps for electric vehicle
owners. Those of us with EVs know that it's rarely as simple as plugging in
a destination into a navigation app and starting to drive. You have to
consider battery range, real-world conditions, and the availability of
charging stations. I've driven from Santa Cruz, CA to Long Beach Island, NJ
— a coast-to-coast road trip — in my Tesla Model Y
<https://www.makeuseof.com/3-car-gadgets-i-take-on-every-road-trip/?utm_source=MUO-NL&utm_medium=newsletter&utm_campaign=MUO-202602281151&user=dGRjb2F0ZXNAZ21haWwuY29t&lctg=392d133b76c3f7125c18ea146dec97f8db82bdbb2a1a4d19ee11060f34b7c368>.
Surprisingly, there were few issues. Range anxiety seems to be more of an
issue than the limited range itself. It all comes down to planning.

Read More »
<https://www.makeuseof.com/this-route-planner-does-what-google-maps-cant-and-i-love-it/?utm_source=MUO-NL&utm_medium=newsletter&utm_campaign=MUO-202602281151&user=dGRjb2F0ZXNAZ21haWwuY29t&lctg=392d133b76c3f7125c18ea146dec97f8db82bdbb2a1a4d19ee11060f34b7c368>
------------------------------
Windows is getting stricter about app behavior — do these 6 things before
it does
<https://www.makeuseof.com/windows-is-getting-stricter-about-app-behavior/?utm_source=MUO-NL&utm_medium=newsletter&utm_campaign=MUO-202602281151&user=dGRjb2F0ZXNAZ21haWwuY29t&lctg=392d133b76c3f7125c18ea146dec97f8db82bdbb2a1a4d19ee11060f34b7c368>

Lock it down on your terms, not Microsoft’s.
[image: Security at a glance on laptop]

<https://www.makeuseof.com/windows-is-getting-stricter-about-app-behavior/?utm_source=MUO-NL&utm_medium=newsletter&utm_campaign=MUO-202602281151&user=dGRjb2F0ZXNAZ21haWwuY29t&lctg=392d133b76c3f7125c18ea146dec97f8db82bdbb2a1a4d19ee11060f34b7c368>

Microsoft continues to tighten app permissions, background behavior
<https://support.microsoft.com/en-us/windows/windows-background-apps-and-your-privacy-83f2de44-d2d9-2b29-4649-2afe0913360a?utm_source=MUO-NL&utm_medium=newsletter&utm_campaign=MUO-202602281151>,
and driver enforcement in the name of protecting users from security
issues. This newer sandboxed model of doing things is similar to Apple’s
approach to iOS and macOS
<https://www.makeuseof.com/what-apple-security-tools-protects/?utm_source=MUO-NL&utm_medium=newsletter&utm_campaign=MUO-202602281151&user=dGRjb2F0ZXNAZ21haWwuY29t&lctg=392d133b76c3f7125c18ea146dec97f8db82bdbb2a1a4d19ee11060f34b7c368>,
but perhaps on a more nuanced level. Most of us won’t really notice until
an app, driver, or utility is limited by the new security boundaries and
stops working. Here’s what to fix now so you’re not stuck reacting later.

Read More »
<https://www.makeuseof.com/windows-is-getting-stricter-about-app-behavior/?utm_source=MUO-NL&utm_medium=newsletter&utm_campaign=MUO-202602281151&user=dGRjb2F0ZXNAZ21haWwuY29t&lctg=392d133b76c3f7125c18ea146dec97f8db82bdbb2a1a4d19ee11060f34b7c368>
------------------------------
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------------------------------
I didn't expect this simple change to make Windows 11 so much better
<https://www.makeuseof.com/i-didnt-expect-this-simple-change-to-make-windows-11-so-much-better/?utm_source=MUO-NL&utm_medium=newsletter&utm_campaign=MUO-202602281151&user=dGRjb2F0ZXNAZ21haWwuY29t&lctg=392d133b76c3f7125c18ea146dec97f8db82bdbb2a1a4d19ee11060f34b7c368>

This change turned out to be smarter than I expected.
[image: Windows 11 laptop showing modern taskbar]

<https://www.makeuseof.com/i-didnt-expect-this-simple-change-to-make-windows-11-so-much-better/?utm_source=MUO-NL&utm_medium=newsletter&utm_campaign=MUO-202602281151&user=dGRjb2F0ZXNAZ21haWwuY29t&lctg=392d133b76c3f7125c18ea146dec97f8db82bdbb2a1a4d19ee11060f34b7c368>

I'm always tinkering with my Windows setup: small tweaks
<https://www.makeuseof.com/youre-not-using-windows-11-right-5-tricks-that-actually-make-life-easier/?utm_source=MUO-NL&utm_medium=newsletter&utm_campaign=MUO-202602281151&user=dGRjb2F0ZXNAZ21haWwuY29t&lctg=392d133b76c3f7125c18ea146dec97f8db82bdbb2a1a4d19ee11060f34b7c368>
here, tiny adjustments there. Surprisingly, just a few changes can make a
huge difference in how smoothly everything runs. And honestly, why wouldn't
I? If it makes my Windows machine faster and my workflow smoother, I'm all
for it. Recently, I made one simple change on my Windows 11 PC, and it
completely transformed my experience. Trust me, once you see the
difference, you'll want to try it, too.

Read More »
<https://www.makeuseof.com/i-didnt-expect-this-simple-change-to-make-windows-11-so-much-better/?utm_source=MUO-NL&utm_medium=newsletter&utm_campaign=MUO-202602281151&user=dGRjb2F0ZXNAZ21haWwuY29t&lctg=392d133b76c3f7125c18ea146dec97f8db82bdbb2a1a4d19ee11060f34b7c368>
------------------------------
You should stop using Excel's Import Wizard and use this instead
<https://www.makeuseof.com/stop-using-excels-import-wizard-and-use-this-instead/?utm_source=MUO-NL&utm_medium=newsletter&utm_campaign=MUO-202602281151&user=dGRjb2F0ZXNAZ21haWwuY29t&lctg=392d133b76c3f7125c18ea146dec97f8db82bdbb2a1a4d19ee11060f34b7c368>

IMPORTCSV can do the same job faster.
[image: Excel sheet with a cell in focus.]

<https://www.makeuseof.com/stop-using-excels-import-wizard-and-use-this-instead/?utm_source=MUO-NL&utm_medium=newsletter&utm_campaign=MUO-202602281151&user=dGRjb2F0ZXNAZ21haWwuY29t&lctg=392d133b76c3f7125c18ea146dec97f8db82bdbb2a1a4d19ee11060f34b7c368>

Excel's Import Wizard does a good job of importing CSV files, but I've
never loved using it. Every CSV import requires clicking through multiple
dialog boxes, mapping columns, and dealing with a process that feels
heavier than it needs to be. For quick, everyday imports, it's overkill.

Read More »
<https://www.makeuseof.com/stop-using-excels-import-wizard-and-use-this-instead/?utm_source=MUO-NL&utm_medium=newsletter&utm_campaign=MUO-202602281151&user=dGRjb2F0ZXNAZ21haWwuY29t&lctg=392d133b76c3f7125c18ea146dec97f8db82bdbb2a1a4d19ee11060f34b7c368>
------------------------------
Linux Mint released its best version yet, and it’s the ultimate Windows
replacement
<https://www.makeuseof.com/linux-mint-released-best-version-yet-its-ultimate-windows-replacement/?utm_source=MUO-NL&utm_medium=newsletter&utm_campaign=MUO-202602281151&user=dGRjb2F0ZXNAZ21haWwuY29t&lctg=392d133b76c3f7125c18ea146dec97f8db82bdbb2a1a4d19ee11060f34b7c368>

Zena makes Linux Mint a seamless Windows alternative today.
[image: Linux Mint 22.3 desktop]

<https://www.makeuseof.com/linux-mint-released-best-version-yet-its-ultimate-windows-replacement/?utm_source=MUO-NL&utm_medium=newsletter&utm_campaign=MUO-202602281151&user=dGRjb2F0ZXNAZ21haWwuY29t&lctg=392d133b76c3f7125c18ea146dec97f8db82bdbb2a1a4d19ee11060f34b7c368>

For people looking to switch from Windows, the common question asked is
what the most suitable Linux distribution is. Linux Mint, Zorin OS, and
Ubuntu are often in the conversation. I've always felt Linux Mint was an
excellent choice
<https://www.makeuseof.com/one-linux-distro-i-recommend-to-every-windows-11-user/?utm_source=MUO-NL&utm_medium=newsletter&utm_campaign=MUO-202602281151&user=dGRjb2F0ZXNAZ21haWwuY29t&lctg=392d133b76c3f7125c18ea146dec97f8db82bdbb2a1a4d19ee11060f34b7c368>.
However, with the release of Linux Mint 22.3, code-named Zena, Mint may
just have the upper hand. This upgrade is arguably the most consequential
we've seen in a long while, and I will show you how it solidifies Linux
Mint as a destination for Windows users.

Read More »
<https://www.makeuseof.com/linux-mint-released-best-version-yet-its-ultimate-windows-replacement/?utm_source=MUO-NL&utm_medium=newsletter&utm_campaign=MUO-202602281151&user=dGRjb2F0ZXNAZ21haWwuY29t&lctg=392d133b76c3f7125c18ea146dec97f8db82bdbb2a1a4d19ee11060f34b7c368>
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02-28-2026 10:47:2612-31-1899 0:00:00Washington Examiner <news@editions.washingtonexaminer.com><tdcoates@gmail.com>A welcome AfD court ruling for German democracyADVERTISEMENT


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February 28, 2026

[A welcome AfD court ruling for German democracy]
[https://wex.editions.washingtonexaminer.com/link.php?AGENCY=MDC&M=7030030&N=51392&L=49986&F=T&drurl=aHR0cHM6Ly93d3cud2FzaGluZ3RvbmV4YW1pbmVyLmNvbS9vcGluaW9uL2JlbHR3YXktY29uZmlkZW50aWFsLzQ0NzQ2MzIvd2VsY29tZS1hZmQtY291cnQtcnVsaW5nLWdlcm1hbi1kZW1vY3JhY3kvP3V0bV9zb3VyY2U9ZGVwbG95ZXImdXRtX21lZGl1bT1lbWFpbCZ1dG1fY29udGVudD1BTnpBek1EQXpNQSUzRCUzRDE3NzIyOTE5OTAmdXRtX2NhbXBhaWduPUJlbHR3YXkrQ29uZmlkZW50aWFsJnV0bV90ZXJtPUVjcXVpcmVfdW5pdmVyc2VfMTgx&hash=30fbdca26a2389a7af4fb04e441abe75fa2360069c16c0b6202327fa40dbc33a]


A WELCOME AFD COURT RULING FOR GERMAN DEMOCRACY
[https://wex.editions.washingtonexaminer.com/link.php?AGENCY=MDC&M=7030030&N=51392&L=49986&F=T&drurl=aHR0cHM6Ly93d3cud2FzaGluZ3RvbmV4YW1pbmVyLmNvbS9vcGluaW9uL2JlbHR3YXktY29uZmlkZW50aWFsLzQ0NzQ2MzIvd2VsY29tZS1hZmQtY291cnQtcnVsaW5nLWdlcm1hbi1kZW1vY3JhY3kvP3V0bV9zb3VyY2U9ZGVwbG95ZXImdXRtX21lZGl1bT1lbWFpbCZ1dG1fY29udGVudD1BTnpBek1EQXpNQSUzRCUzRDE3NzIyOTE5OTAmdXRtX2NhbXBhaWduPUJlbHR3YXkrQ29uZmlkZW50aWFsJnV0bV90ZXJtPUVjcXVpcmVfdW5pdmVyc2VfMTgx&hash=30fbdca26a2389a7af4fb04e441abe75fa2360069c16c0b6202327fa40dbc33a]


A German court has rightly blocked the country’s domestic
intelligence service from continuing to brand the Alternative für
Deutschland (Alternative for Germany) party a “right-wing
extremist” organization. Otherwise lawfully operating political
movements, however distasteful, must be confronted through argument
and competition rather than through a ban. If not, you don’t have a
true democracy. A […]

[Keir Starmer takes another leap toward political oblivion]
[https://wex.editions.washingtonexaminer.com/link.php?AGENCY=MDC&M=7030030&N=51392&L=49987&F=T&drurl=aHR0cHM6Ly93d3cud2FzaGluZ3RvbmV4YW1pbmVyLmNvbS9vcGluaW9uL2JlbHR3YXktY29uZmlkZW50aWFsLzQ0NzQ2OTcva2Vpci1zdGFybWVyLXRha2VzLWFub3RoZXItbGVhcC10b3dhcmQtcG9saXRpY2FsLW9ibGl2aW9uLz91dG1fc291cmNlPWRlcGxveWVyJnV0bV9tZWRpdW09ZW1haWwmdXRtX2NvbnRlbnQ9QU56QXpNREF6TUElM0QlM0QxNzcyMjkxOTkwJnV0bV9jYW1wYWlnbj1CZWx0d2F5K0NvbmZpZGVudGlhbCZ1dG1fdGVybT1FY3F1aXJlX3VuaXZlcnNlXzE4MQ==&hash=e30c86979dde16f428dabfb948a287e472673e063d923ee8da80f8418c7f38af]


KEIR STARMER TAKES ANOTHER LEAP TOWARD POLITICAL OBLIVION
[https://wex.editions.washingtonexaminer.com/link.php?AGENCY=MDC&M=7030030&N=51392&L=49987&F=T&drurl=aHR0cHM6Ly93d3cud2FzaGluZ3RvbmV4YW1pbmVyLmNvbS9vcGluaW9uL2JlbHR3YXktY29uZmlkZW50aWFsLzQ0NzQ2OTcva2Vpci1zdGFybWVyLXRha2VzLWFub3RoZXItbGVhcC10b3dhcmQtcG9saXRpY2FsLW9ibGl2aW9uLz91dG1fc291cmNlPWRlcGxveWVyJnV0bV9tZWRpdW09ZW1haWwmdXRtX2NvbnRlbnQ9QU56QXpNREF6TUElM0QlM0QxNzcyMjkxOTkwJnV0bV9jYW1wYWlnbj1CZWx0d2F5K0NvbmZpZGVudGlhbCZ1dG1fdGVybT1FY3F1aXJlX3VuaXZlcnNlXzE4MQ==&hash=e30c86979dde16f428dabfb948a287e472673e063d923ee8da80f8418c7f38af]


United Kingdom Prime Minister Keir Starmer suffered another major blow
to his credibility early on Friday morning when his Labour Party lost
a formerly safe parliamentary seat in a special election. Not only did
Labour lose, but it lost half of its vote share on its last result in
this seat in 2024, and came […]

[Why baseball is America’s refuge from the culture war]
[https://wex.editions.washingtonexaminer.com/link.php?AGENCY=MDC&M=7030030&N=51392&L=49988&F=T&drurl=aHR0cHM6Ly93d3cud2FzaGluZ3RvbmV4YW1pbmVyLmNvbS9vcGluaW9uL2JlbHR3YXktY29uZmlkZW50aWFsLzQ0NzQyMDUvd2h5LW1sYi1yZWZ1Z2UtZnJvbS1jdWx0dXJlLXdhci8/dXRtX3NvdXJjZT1kZXBsb3llciZ1dG1fbWVkaXVtPWVtYWlsJnV0bV9jb250ZW50PUFOekF6TURBek1BJTNEJTNEMTc3MjI5MTk5MCZ1dG1fY2FtcGFpZ249QmVsdHdheStDb25maWRlbnRpYWwmdXRtX3Rlcm09RWNxdWlyZV91bml2ZXJzZV8xODE=&hash=45beb0195d8bdf08cf487f8dd1c01ef4a1ccc0e3db7feab50338fac214ad2264]


WHY BASEBALL IS AMERICA’S REFUGE FROM THE CULTURE WAR
[https://wex.editions.washingtonexaminer.com/link.php?AGENCY=MDC&M=7030030&N=51392&L=49988&F=T&drurl=aHR0cHM6Ly93d3cud2FzaGluZ3RvbmV4YW1pbmVyLmNvbS9vcGluaW9uL2JlbHR3YXktY29uZmlkZW50aWFsLzQ0NzQyMDUvd2h5LW1sYi1yZWZ1Z2UtZnJvbS1jdWx0dXJlLXdhci8/dXRtX3NvdXJjZT1kZXBsb3llciZ1dG1fbWVkaXVtPWVtYWlsJnV0bV9jb250ZW50PUFOekF6TURBek1BJTNEJTNEMTc3MjI5MTk5MCZ1dG1fY2FtcGFpZ249QmVsdHdheStDb25maWRlbnRpYWwmdXRtX3Rlcm09RWNxdWlyZV91bml2ZXJzZV8xODE=&hash=45beb0195d8bdf08cf487f8dd1c01ef4a1ccc0e3db7feab50338fac214ad2264]


With Major League Baseball’s Opening Day just 26 days away, millions
of fans are preparing for a return to the diamond, not just for the
love of the game, but for a reprieve from the culture wars. While the
NFL and NBA have spent the last season doubling down on the divisive
agenda, baseball remains […]

[Democrats have been disrupting Republican presidential addresses
since the 1970s]
[https://wex.editions.washingtonexaminer.com/link.php?AGENCY=MDC&M=7030030&N=51392&L=49959&F=T&drurl=aHR0cHM6Ly93d3cud2FzaGluZ3RvbmV4YW1pbmVyLmNvbS9vcGluaW9uL2JlbHR3YXktY29uZmlkZW50aWFsLzQ0NzQ1MzUvZGVtb2NyYXRzLWRpc3J1cHRpbmctcmVwdWJsaWNhbi1wcmVzaWRlbnRpYWwtYWRkcmVzc2VzLXNpbmNlLTE5NzQvP3V0bV9zb3VyY2U9ZGVwbG95ZXImdXRtX21lZGl1bT1lbWFpbCZ1dG1fY29udGVudD1BTnpBek1EQXpNQSUzRCUzRDE3NzIyOTE5OTAmdXRtX2NhbXBhaWduPUJlbHR3YXkrQ29uZmlkZW50aWFsJnV0bV90ZXJtPUVjcXVpcmVfdW5pdmVyc2VfMTgx&hash=904c015f9bc21e09fde1e18388f73e8e63930ac4dac411752442078a77084324]


DEMOCRATS HAVE BEEN DISRUPTING REPUBLICAN PRESIDENTIAL ADDRESSES
SINCE THE 1970S
[https://wex.editions.washingtonexaminer.com/link.php?AGENCY=MDC&M=7030030&N=51392&L=49959&F=T&drurl=aHR0cHM6Ly93d3cud2FzaGluZ3RvbmV4YW1pbmVyLmNvbS9vcGluaW9uL2JlbHR3YXktY29uZmlkZW50aWFsLzQ0NzQ1MzUvZGVtb2NyYXRzLWRpc3J1cHRpbmctcmVwdWJsaWNhbi1wcmVzaWRlbnRpYWwtYWRkcmVzc2VzLXNpbmNlLTE5NzQvP3V0bV9zb3VyY2U9ZGVwbG95ZXImdXRtX21lZGl1bT1lbWFpbCZ1dG1fY29udGVudD1BTnpBek1EQXpNQSUzRCUzRDE3NzIyOTE5OTAmdXRtX2NhbXBhaWduPUJlbHR3YXkrQ29uZmlkZW50aWFsJnV0bV90ZXJtPUVjcXVpcmVfdW5pdmVyc2VfMTgx&hash=904c015f9bc21e09fde1e18388f73e8e63930ac4dac411752442078a77084324]


Much has been made of the Democrats’ heckling of President Donald
Trump during his State of the Union address this week. Defenders of
the president categorized the shouting and dissension, particularly
from left-wing radicals Rep. Ilhan Omar (D-MN) and Rep. Rashida Tlaib
(D-MI), as rude behavior, breaking decorum, and disrespectful.
Detractors of Trump will cite […]

[Criminal justice ‘reform’ destroys trust in the justice
system]
[https://wex.editions.washingtonexaminer.com/link.php?AGENCY=MDC&M=7030030&N=51392&L=49960&F=T&drurl=aHR0cHM6Ly93d3cud2FzaGluZ3RvbmV4YW1pbmVyLmNvbS9vcGluaW9uL2JlbHR3YXktY29uZmlkZW50aWFsLzQ0NzQ0OTAvY3JpbWluYWwtanVzdGljZS1yZWZvcm0tZGVzdHJveXMtdHJ1c3QtanVzdGljZS1zeXN0ZW0vP3V0bV9zb3VyY2U9ZGVwbG95ZXImdXRtX21lZGl1bT1lbWFpbCZ1dG1fY29udGVudD1BTnpBek1EQXpNQSUzRCUzRDE3NzIyOTE5OTAmdXRtX2NhbXBhaWduPUJlbHR3YXkrQ29uZmlkZW50aWFsJnV0bV90ZXJtPUVjcXVpcmVfdW5pdmVyc2VfMTgx&hash=5021bd420678371daf47f2968a18f46c6996c499ca6e9fadb0560c7071e2585a]


CRIMINAL JUSTICE ‘REFORM’ DESTROYS TRUST IN THE JUSTICE SYSTEM
[https://wex.editions.washingtonexaminer.com/link.php?AGENCY=MDC&M=7030030&N=51392&L=49960&F=T&drurl=aHR0cHM6Ly93d3cud2FzaGluZ3RvbmV4YW1pbmVyLmNvbS9vcGluaW9uL2JlbHR3YXktY29uZmlkZW50aWFsLzQ0NzQ0OTAvY3JpbWluYWwtanVzdGljZS1yZWZvcm0tZGVzdHJveXMtdHJ1c3QtanVzdGljZS1zeXN0ZW0vP3V0bV9zb3VyY2U9ZGVwbG95ZXImdXRtX21lZGl1bT1lbWFpbCZ1dG1fY29udGVudD1BTnpBek1EQXpNQSUzRCUzRDE3NzIyOTE5OTAmdXRtX2NhbXBhaWduPUJlbHR3YXkrQ29uZmlkZW50aWFsJnV0bV90ZXJtPUVjcXVpcmVfdW5pdmVyc2VfMTgx&hash=5021bd420678371daf47f2968a18f46c6996c499ca6e9fadb0560c7071e2585a]


Criminal justice reformers are destroying the trust in the criminal
justice system that is necessary for the system to operate, and they
are doing so by misleading victims and the public about how long a
criminal is going to stay behind bars. California released David
Funston, who was convicted of kidnapping and raping multiple children,
[…]

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[Sorry, Xi, China hasn’t suddenly gained a lever over Trump]
[https://wex.editions.washingtonexaminer.com/link.php?AGENCY=MDC&M=7030030&N=51392&L=49947&F=T&drurl=aHR0cHM6Ly93d3cud2FzaGluZ3RvbmV4YW1pbmVyLmNvbS9vcGluaW9uL2JlbHR3YXktY29uZmlkZW50aWFsLzQ0NzIxMTYvc29ycnkteGktY2hpbmEtbm90LWdhaW5lZC1sZXZlci10cnVtcC8/dXRtX3NvdXJjZT1kZXBsb3llciZ1dG1fbWVkaXVtPWVtYWlsJnV0bV9jb250ZW50PUFOekF6TURBek1BJTNEJTNEMTc3MjI5MTk5MCZ1dG1fY2FtcGFpZ249QmVsdHdheStDb25maWRlbnRpYWwmdXRtX3Rlcm09RWNxdWlyZV91bml2ZXJzZV8xODE=&hash=74570b2d8b4b8b51d5237237185b8eaa7c09b8005ad634c937b628ba5a290f91]


SORRY, XI, CHINA HASN’T SUDDENLY GAINED A LEVER OVER TRUMP
[https://wex.editions.washingtonexaminer.com/link.php?AGENCY=MDC&M=7030030&N=51392&L=49947&F=T&drurl=aHR0cHM6Ly93d3cud2FzaGluZ3RvbmV4YW1pbmVyLmNvbS9vcGluaW9uL2JlbHR3YXktY29uZmlkZW50aWFsLzQ0NzIxMTYvc29ycnkteGktY2hpbmEtbm90LWdhaW5lZC1sZXZlci10cnVtcC8/dXRtX3NvdXJjZT1kZXBsb3llciZ1dG1fbWVkaXVtPWVtYWlsJnV0bV9jb250ZW50PUFOekF6TURBek1BJTNEJTNEMTc3MjI5MTk5MCZ1dG1fY2FtcGFpZ249QmVsdHdheStDb25maWRlbnRpYWwmdXRtX3Rlcm09RWNxdWlyZV91bml2ZXJzZV8xODE=&hash=74570b2d8b4b8b51d5237237185b8eaa7c09b8005ad634c937b628ba5a290f91]


Bloomberg’s Malcolm Scott is wrong. Last week’s Supreme
Court decision to suspend President Donald Trump’s tariffs on
nations including China did not give Beijing new leverage against
the United States, nor did it undermine Trump’s efforts to uncouple
the U.S. economy from the Chinese economy. Trump continues to possess
several powerful tariff levers that he can use against China. Trump is
justified in […]

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<c827a92f14bc11f19836ba13f5394ee9@editions.washingtonexaminer.com>02-28-2026 10:47:26
60
02-28-2026 10:53:1012-31-1899 0:00:00GeeksforGeeks <no-reply@geeksforgeeks.org>tdcoates@gmail.comLAST DAY: 90% Refund + 35% Off










 











This is the final follow-up. The Three 90 Challenge ends on 28th Feb at 11:59 PM IST. After that, the 90% refund + extra 35% OFF disappears. No extensions. No reopens. Here’s what you’re walking away from if you don’t act:

90% course fee refunded
Extra 35% OFF on course price
Structured upskilling before hiring season starts

In 2026, recruiters are screening harder, evaluating deeper, and eliminating candidates faster than ever. The gap between truly prepared candidates and everyone else is widening rapidly — and it’s no longer easy to recover from it later, unless you start today. 600+ refunds have already been processed this year. Learners who acted early are already building momentum. This is your final nudge.


     Avail 2 Offers    





 90% Refund + 35% Discount offers ends in:







 




 




 








 







Write to us: courses@geeksforgeeks.orgI don't want my fee refund. so I'll Unsubscribe







<0101019ca4f426ee-f6f18334-c2fb-44a1-8a8e-0f0f2fa863a2-000000@us-west-2.amazonses.com>02-28-2026 10:53:10
61
02-28-2026 10:28:4312-31-1899 0:00:00Target <targetnews@em.target.com><TDCOATES@gmail.com>Target <reply-GKITFWMSMNEEXIZCUHT7LAJBXM.70248@em.target.com>🤳 Get deals, updates & more—texted right to you.#ERROR!<625ff024-9b8f-4237-925c-4f275d8b7226@atl1s07mta2828.xt.local>02-28-2026 10:28:43
62
02-28-2026 10:01:0312-31-1899 0:00:00Bitdefender <bitdefender@hello.bitdefender.com>tdcoates@gmail.com🎭Thomas, that viral ChatGPT trend isn’t as harmless as it looksNo Text Version available!
<0.0.A6.97E.1DCA8C30E982A80.0@suitepmta134095.emsmtp.us>02-28-2026 10:01:03
63
02-27-2026 17:56:2112-31-1899 0:00:00Monster <monster@notifications.monster.com>tdcoates@gmail.comnoreply@notifications.monster.com🛎️ Your job alert for: Account Manager, Virginia Beach, Virginia Monster
Pillar Management is hiring.
͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌
͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌
͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌
͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌
͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌
͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌



[image: Monster]
<http://click.monster.com/f/a/odPlRlZSimcGVQqHJv16vw~~/AAAAARA~/tFjtLltF8ml8rlJNa7xZzsNqdDYBSFToUMcoqeQ8ZQRIxBCPpgvJASydBn6hkJDMaWHIT6b7cIsP3w0iP0poYP328hYlP4UDCoROzv4frQIfTtOwWJ3MoXSR2x8pfTdW-dOgg56feaOOJ4oMsjR2UPPwtR-u8NmGdKY8JXbGAHXXQ43RACWg2pLWek_1D2pdEb0gNGqdoarpo0NRTNsARV2fChmp91XSP6frY6n8HREpDbvwKc52UN0FQWizJJjwulCWugGmkffM4n7a3pKhHQ~~> [image:
Pattern]
* Thomas, here are today's jobs * [image: Pattern]

Modify your Job Alerts * here*
<http://click.monster.com/f/a/3TD_5NkAvu_aLoDbaZv4xg~~/AAAAARA~/6ZA2ncZoD3hi7mqkTQG6Zb0GsODOTm1v9tbfgiF8qmazU4qqozjNSzqiyprgQU02xZ3JwagYgJvI8WJnEJ30dSBk7-rTih15C07GB2FnsUYLn6TOL91To9YhLx18iJrlqwPzj8gD6mR3QUVVP24-CusAJYegBfAz0Ry4RPK6f77K1cdkXIFKz2hizqcffRrKBkMIIiSC2IZ7CPxMgy6ePgn8cAJYFYSpevg6VK2cCI0KjK7ZdYtijPo83vfhBBJ83BiacGT-c2DVbXK4OJ9s2X_hcxwlW-HiSGWK7-atdDicRdthnjT3lvtYIPTUqA-3>


*Account Manager*
<http://click.monster.com/f/a/yMACt8b5xFknzEWqj-Na-g~~/AAAAARA~/l0EZFF96wY2CA6sXRhfycKdhgOV1_hIbzcWm2vEqbhy-koN-j1SqX6XK-1KzHLQ4-KECKQWUHP0azppS7M_7Qj-9zIgAy8TXomtMHeuFbS3pnOQkgm9EuLwu3QlMNtj8L2ruLJ37oa3peN5f9s62KZ-cQD-a3OEXhddz_JqlM00CWsCBQuDvAgRAIXqnv6y_NQFPmSPyvcKCuEqNmEL79wlJZrbGf3KVlPPjNi_PJ3lOiYpaA9hZpvVLmEWOkzWl-dE7_MgwI5og4lLiW-ReYyBGEx4PJxYvs6rFToq-J3pn08swi9Qr405B-gEGPOBI-vD9YqNwhuo-fXiJpF-8899PRqlbso5j4OKscqr_WiNiBQzUI0MzQtl9TpWzh--Yj6UP3PoU_KZLKIyBsCG45mUqbdoh4Gjj47Ben1FIvxQztFLfiIlW_UhIxt_cjscD4hwDpgdE1euQCC7Qvgp4gFxUo7Jnj1gDumd_857LkAQVGrXzdCsCj9immQ0Hb2JgJ7Dc8a-bSZbGZ3crhX7LsHBpdA392sCoXtjYdeJKFk8R_StNnofZlxYz-4H7L6eBdQSr82KFT69ox8qPR7mNSW26WOti4Qle07RdCFJYnqZ-n8g6ShOXUGNV15YVU44b4nlo3gUZD7IHmR83ynrf-A~~>
Pillar Management - Norfolk - VA


[image: Lightning]QUICK APPLY
<http://click.monster.com/f/a/nQiaTVW9O2e-UdUeV7WsWw~~/AAAAARA~/Ue_vZrC7KcGlOZMViCGl1nK1q8EyT2sup8BK8qNf73X_J9v8eORCsIRzC6qL4kI-gOWAde8WOT9QRFIGp0S7MWAa9HuPnM96_7jV8iIpu1QyHrv9SKdkEtaXlNPn0igesewZFSycIaS5lkmQiGojouiuFqMPi6qs2dyTgon25J0BC1RPwVEBsHIU9ARSuW0gEteAuuu6X3njUxUmWjN24mQOvKMgAlCQTDTdajLWdyqJnMHGbJEntby7B-FdRwm98etzMYVxGexGIf7N-gcmZzJoYutc84lEQbbqmbqJ9BD4aAxCX5uASZTMaTeRxqJRmXeF7hFHCn9Avplk_l_PhH_sF0vBNuC16-cs8R8MQh9peu35tnUe92y8fNn82qNr9as1dzpPOu0uo0sP48b6ToHqAMQwDhLkCFxnVEnOA9z9w_7j48BqRINUOVofuct-E7XCO5jpYVOPybhRUSEgJo4VDK9O3iHeQR5aST6Nf0gfABaR3CYNghnokZsie9hBRan9KuRwbDb72TyGPgiPTke2NGDtfdnpGqsnio5kjQ1VgZD5PCFMSCAwgqrrmGQudWJo1o_-vVDnoFVO9jmfwKM75Vluzuee5D3Y0MGpJmDYrUniOnZdUlaLpB7J2rMmTuuZGDO5PvZoIfdqW5kU3A~~>

*AT&T Account Manager*
<http://click.monster.com/f/a/IH0AIAz2XUJY4etjWsD_ZQ~~/AAAAARA~/J0fbem7UbWFq9aDESbOMnEPy5lS-I6xiDd4X8kbsMAXB2eslMJsWJ4FtG0DoqrFCQ_4lftRpoHctWjmsPOv7TkvciSQdEeNkpWJAlQJfxMygFiWqSkzW2Lddp267p9l5BdRsb5xCmfd5ondA5b8oae83Ud2PBqZZKfWXxONBKbLWXR4CEvnVQBqmdENUvrVpCxoltuA-DnD7qmQbYtSn-H7nCqHpqSaCpLyPjPb9NIci2Gs3be0ZIJsTrMQrc_BIrYKWw7rvLWyH_qR7N5SqBK9Z8kTpx6vJwdVY5o8k597CrxasbXjn_h3wp1kBqODaX0Wj0LHP5lBIMp6QOPk4dSgqOQt7858z4JusbzDRQ521g7Fk6redSgZ4Gtihlmlsb1B3ZpwN2_wXmdMmsLWKDihnFQNcPLAVrJEL7giKpFIhf3t9rjYbAltCxwGnYXixnraN8wYf66Xhl4nc3IbxhlzvHcGNRQDe6qv3wMTwcm3MgFBX8_pvwV1pJRzcr1T2CZZT1imkGC-qwR_aS7zi4LwL0gHxO5vHnvi3aB6cJDxOiQlglCd77q7wk9Ca6AACLBdjlkKYFfsnknfWt7anGifoCTBObJgMi-g5Ft1SHynqFuC89v9EviE2s1o70kPZwE5HgV2F6OJLnnhTJ_TrNg~~>
Pillar Management - Virginia Beach - VA


[image: Lightning]QUICK APPLY
<http://click.monster.com/f/a/1O_rryNSfwjQkCd-8BnTZQ~~/AAAAARA~/kjRiZRWNeMrSGjzFXsgwDVEeJBQX5VY4CMZjPcEtNygcQWZXRov1c4Lh7Qv_CBvBwO4G3--Aijt5DFu-T6r8aeFrhJsBjgbUgrZhp-C_SKy-cb3L9-1ME0k2NTfcvk8vcz6w3-gpo6WP2WlTXul4rD-2qTQLYM-JQD77Cs3BF-WZoZ3BLyXdPYRIXVTCSssuMc06WrGCIHWAHW8V_OVvAoWBH3cbJiwyCUm1vQhVoUy6uc8yozV-JDM-KthwSxCwIMDsBr3kGj81h3Jtz3JrPUqqvgg7QnmWthENwS6xDf1Lyysd31WZEDiSt3EpqifUqtrJrh_5eXKuriTR-O5RIFtvgby1n-Y5FNvEAFoVHb9RdfCtW-MMVK3YrUCg6r-wIhnv7_HO-POOqRU27-5rRTLR50Dw9fnwc2jeYtupO8KKuoYITmwzcyZ2OR2kdFAEt7XdX3NuKQ2Bh3ap_0ti6S1pQMaz33Gl9L1AH_u5ClKcaulDZXfP5M2q0QNNMxLzv7cVbNsmqWP3KVJSMS2LNbx8xJDMbUNufm_jGAQgOffarOoV3_9q8j1-fryD4iq5y_LO1Vl6UOU26XnO3hsYpRc3h1DuzMK4TBxfPG5X8_-n5T8OlKq326xwffjZ0v8Rf2iWB-rrCvS3lmVuY9LdBHXOoiT5Rvl8STOdgeTBRSk~>

[image: Logo]
*Accounting Manager*
<http://click.monster.com/f/a/krVrtIcHSxxwKjXIM3paEQ~~/AAAAARA~/xFrCua2bRSpLnY6MaYt97Ty0eTQLgr6R3KvqHsVTHyYPBPK-PPwTgQnNKw03Dv4B4Toh0LLWd7t6dZj5cVLkU4eHx57GBVkuuX4fP3HtP0rvl-9r1dKDZKlc8YOOxwAD4dzL8Vys3_ujE8AmZWC3Q4E2nsAqh_H_359j638HX7HRSSWgzjAYvI8vygVS7LLFWzLSJ--uOZICDhDfvUzOavNjLCL_6b7YHoQYuv1l9gxHrRC3jcBJ8_8Xm1wpZ_9Wzm3_r9bepz36sXq2LkFFwHHJMZ8SjOKrVKYwKIDiwYbIWoL-VKj1LQ8NUJzpPUgJdrmw0XpeKQux7YMSrNkx5kLaeNDZYztaGQGBmLUbj6JMxcVYdqUOTokl9o1iFxPP0GWhHDtoRjvUXQyD5PjJO4hu0JjC2cEe2HlIA6iIDAOD_zzML5hJBmJJ2rq9tGjRfNtXhqI-GZJ_d9reYi5k242wPwjhszMg0bcHWlqRX77ldR-avpTDFXi_AtWmwifnCTWKZHqhUzl-GvCc7NS0h1C24SWZHZ0MNFRkVKXvzzosxU9tFWIDhJ1oVRJRvKOUuEpwJ6npr_M_XJuo-RolxT0DJqZ0ECAnDZw58eH9oC8zon6_0wJn9KyhsOAKpX5o7JsTN83fxfKaCpO8azq0cQ~~>
Jobot - Norfolk - VA


[image: Lightning]QUICK APPLY
<http://click.monster.com/f/a/bjU0SMj_NAjLZ_g9QfSvpQ~~/AAAAARA~/11NQlyFnytFi7bwcuXPyxnUxlYCaOE0H10Pu24N3bUgRDy-uiKa3zBsUdR8oanuZNks7mE_L-cWZNkqKtb81JmQ_Tng9Vpbhf2hoYm1vDtZMDnH2s3NSR6M0yOINi9TkrzbLc5iv-9OVyG_V6HhMgobtHwWoDQlPeiuDaV7UTyOdyUh3ZsTuh45yXDZgaKwaVBTg2o-Gylo9MvITdU4KqEr9J9_fbnKn2njDUoFPsRkR9unxKp_YLC5E4rph8tMS21LvsOSOPWtAmA0aVXtEomcthWvIowBeZp5pHK_eXRD8MPkcW6nymnOdvvqjs91vF7pUV8reRN8OT86UjbksAohOPTTO-L5nJDPUKcaFxtseqa-WMyXkGavvamn0V-HHhnmvQd0rfpyzw3Tq28iORDHtQVfYv9sXA09NLXHbdR-yYCZWg6BFPsto_G4USsKJL-NnyoOen21pvMHY9GasqHUBp0CoyjIi4ztGREDH5n_TEnlLr5TTI8sAL73JN2cDzymAnKbtYiXnOtnrm6kgjZl4d__Zz4okZX4EWFolrmELee75Mh-E1AzPJ6bQiw23TrYW0RBmc831HUtnXKwDyTT4cd_Yq1OHxMepBVYCVmn-acprGgoaAvtsi5XE0BCiqJTpx9FkTjfYrtZE75_sMg~~>

[image: Logo]
*Service Project Manager*
<http://click.monster.com/f/a/hsDAnTZcffDU0CPbbxfh3Q~~/AAAAARA~/MXPrVUDWm66SekGQPM9e3xa0COfC7yhy2lP_M2_72ryRvcyGbL1BABZWI7c6SyW_UMTrHm1onNZ8LTUgVG3vkq2_oxAoLLa53NzrwYixvMx0s8A_QyHMcgkQXoFH6_Zv3vFgtk_OpcJH56JD3ZcgelWg4W8cHkh_JgWGzHl_kEh2BHe4F-YsdD12FfLUg8Ioq7YjcdJZ-in41-M_Po9C4-dg_wgODRXEfNHuWX-AmpIvrmV42C55tBU9PSJ_5gyjQDgAckJFU6fti3rtEWupVn1LOXwV3ull0a5dX3Ssw5yR516nlNgCkkswuyAmQYNKRmLHd2GQN-aZ44owyeWq11owVr0M8v3LWGDKugukHBQmhf2ZJqTiAz5LgzwQi_Qr0S5t_BoyjHCmwdWJdGohI0-2U-b4rrdz5ERPTkwT8-qbx7IFCqdIOpS_BRV-G0J6tujBx-ymIpKHw0jzpL1j1HY95eNdHTq51uze1LGjsmHRQ3kr7Bc4rHJGcrQfWC4-m94dEo4A0qyHcxvyDVQ95WEQ_kJ714WpJ4DLrRTDfqr9gx4UocPDd4Z9YiRhhn6XFDr8Kru3iowYvbypkiuMlVhRLRX5H0EvVjQ1J5Xhjaz1k0j8C2fnFOgK-kmVaHauMXvBjpaJ4CeVzCwv8thxoNrO7C_fttnfqikZUsk6wr4~>
ABB - Virginia Beach - VA


[image: Arrow]VIEW JOB
<http://click.monster.com/f/a/4GO8SIQPQVnUW2RYWDXiVw~~/AAAAARA~/6bniPlkGzppkO0zGSF-E9JoSswWpK9cgkZonvsspW9Y7Jt6Y5Fj9_Qbs6I9qgWxcVML4GUUUl6wOg_KLzjpbuSR18YHBh354gDWQ_laJOJxBqMLERbOHG3CLwxdoHwylVaH6k8RN4U9mitT21WUNPbY3D4yZcngCvdg6l2Or0pi74MSWyNFY-DW3jLIc4zbhlfaBAoP-nGvaZXBuAr5A9L3YFn_2WOqWknE2wUuGV7qyDde--3loHHl1X79U14BiM1DhPikbst5gHxJ0R9vGjw8ytbmqEPkMeVMUj5hLfwx1Mg3hHkroOPLL2phhd16GyUoPdqJRf-Lo4sVLfCAHWOqahblsYP1cRveo5yD0A5UCIaScjwp5p58v3akcKE9rXYaUqfEA5tODIpV_8xKlJ8XmNq08LOZJbCsmIkdjB_rKb3y87_9WgfJchuNb_cpFmWux218WmnAiRZaSkuuomFIVjkjkSXfllUCaQh7n2av09VWWuc4_WKYocgk7txMzT1izRoBlrMA8QmuR_ZaTfohl9vw3SyYZvZifHRkbFAMEmDhaji35jQmXeeVEqUnNLsaP1IJLwjxWOYXvFhFVlD9TGnoiBYrzbOX4GTq1b1jLQ6CAm3CeummYVucoOk7ABTw0nZrvyJbHBExM2AobryILT3hPTBVP-GhK79sHod8~>

[image: Logo]
*Tax Manager (REMOTE -EST)*
<http://click.monster.com/f/a/Fmo-07gsfe837qjKF_8Vfg~~/AAAAARA~/J0fbem7UbWFq9aDESbOMnEPy5lS-I6xiDd4X8kbsMAXB2eslMJsWJ4FtG0DoqrFCx43pzITl462YVFh3zmpD7-uVVV8sXihSYVCgjywgz10BfHt1BZcOfMnO_I-VCDuPR93EUQwegFpiof2RM8OOyUd5azdDihAIQ9ADs_A3AR0uv60ONHOaiOUjB75WVXYkLQa-BXOlLcE2yIqPcIzT78NbHaxXvMkzIlcMtKujiLQxXagLrUQ4i1cE_er0n-rTp7KJsyj3q3y7i_ZykJLV0Y7bqqBG8y9239Oxdo7t_oCkn9JTes7gtNaKQU36NUBA3k8f4y_BJbThCZa52X484pv_BLnQv8owK6jM9mqad9fX0Kma6ii7-B1Av1SqW9x5dv2aHw3Y2ETbRbFS1Ee3Jp-UBXp6JAthW--YxxVmx_9yhtTDYqnhQhQ0uhExSB7ckZht2tVRMtmQ13D0-7FJEyFFF5LHGzQLVkY5TsH4IgNosPyzJ5D1Rtcoz0rpyd-xJNB1lvg0oIFx1ucU90hhcAtXofpCarBdsN6Pnh5_i5arizw8wl3XunvBFJCp88i_DITQQxw0EGl2KnEH6jDghbs0LPC3L2wrUefToDHEshLFRQ8fwHxF3dokRwnU264R45jm6u8szWCVXsWgQJSmuQ~~>
Jobot - Norfolk - VA


[image: Lightning]QUICK APPLY
<http://click.monster.com/f/a/Ketoz5g8ik_aRCEQnOSrvw~~/AAAAARA~/kjRiZRWNeMrSGjzFXsgwDVEeJBQX5VY4CMZjPcEtNygcQWZXRov1c4Lh7Qv_CBvBipnTz2Rw_l-mZ4-VF9_5OZ4DtZnadOVGA7ssDBek5dQ8nt8gdcVpKrPzHscUxsdFlDYHXA04-B1_lHR0Rc29qY3AlS2NDgW8odSMv4DCBJb2Km_GWeZelCh-LdgzQX3ciwpOn1Nwy0qYJBKgU5F8NLR8NC0KlBeZsO8xms-y79QNLVck4_A1aUA4wp1nfUyVeKs3hL146Am6YPfvzbdjxaQhhd4I9g7GeCIsqYfN-mpgDRVD4i0mrrSYsuFb0OTrp78GXvLMot60stbBJbNl2fbBx1a1dmVG7fcPJJXQ26sZtZR0hBWGM0UxJVWXGIkn3hiXpUuDihxvV4CBQmPKlB2l5WHQilwMcemciZJOkO15J1YFnM1BEXr_N8k-BO3H0vJYMFAjteKueKUg0WWMPPZLYB6PTNmXIG4Y12BPDJtNaHhLpDaalupOY8IbCs02xszKfoegT7gd1bQv_r1S74kX7vS1LkKuXVy5KnO3ySL-1wv8N68IehMYtv_AIgv_PH5d4xk543aTV_Q3ayMFX5kgVGRJk3l95ni5agfh4TmDiYizlwYOhnFNCL3R70Mis9U0b40jTMmDIeeEY6lUTmimqF2MwA3DclpZ2T5ir3E~>

[image: Logo]
*Cost Accounting Manager*
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02-28-2026 9:06:0012-31-1899 0:00:00OneDrive <photos@onedrive.com>tdcoates@gmail.comYour memories from this day
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<000000000000bc6fea064be25292@google.com>02-28-2026 8:28:03
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02-28-2026 7:24:5212-31-1899 0:00:00MediaDC <news@editions.washingtonexaminer.com><tdcoates@gmail.com>Ear pinch clears away brain fog in 8 secondsClear away brain fog in 8 seconds with this ‘ear pinch’
‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

Did you know that 50,000 of your brain cells die every day?

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It turns out… _Stanford University_ neuroscientists identified a
nasty “cell invader.” It attacks cells in the memory center of
your brain - the hippocampus - causing your brain to shrink.

Thankfully there’s something you can do from home to clear it out.

[https://wex.editions.washingtonexaminer.com/link.php?AGENCY=MDC&M=7030030&N=51376&L=49876&F=T&drurl=aHR0cHM6Ly9ob3AuY2xpY2tiYW5rLm5ldC8/YWZmaWxpYXRlPWlyb2xsaWVwYXkmdmVuZG9yPW1lbW9yeXcmcGlkPXZzbCZ0aWQ9ZWd3YXNoZXhhbW13YXZlMDIyODI2JnV0bV9jb250ZW50PUNOekF6TURBek1BJTNEJTNE&hash=817a3ce266356350609dd02b3494de8d4bc6c96e38d6b22a6a49650bed7b4ef7]

>> TRY THIS 8-SECOND EAR TRICK FOR BETTER MEMORY (BACKED BY 5
SCIENTIFIC STUDIES)
[https://wex.editions.washingtonexaminer.com/link.php?AGENCY=MDC&M=7030030&N=51376&L=49876&F=T&drurl=aHR0cHM6Ly9ob3AuY2xpY2tiYW5rLm5ldC8/YWZmaWxpYXRlPWlyb2xsaWVwYXkmdmVuZG9yPW1lbW9yeXcmcGlkPXZzbCZ0aWQ9ZWd3YXNoZXhhbW13YXZlMDIyODI2JnV0bV9jb250ZW50PUNOekF6TURBek1BJTNEJTNE&hash=817a3ce266356350609dd02b3494de8d4bc6c96e38d6b22a6a49650bed7b4ef7].

This Brain Clearance process is critical for flushing out toxic
invaders from your hippocampus.

The 17,789 Americans who’ve tried this report improved memory and
boosted brain power.

For the last 12 months, my team and I have been lucky enough to
partner with Dr. James Rivers, the MIT-Trained neuroscientist who
discovered this method.

Dr. Rivers has spent the better part of his career studying senescent
cells, which is the technical term for the “brain invaders” that
can shrivel up your brain’s memory center.

He’s considered one of New York City’s top brain doctors, and
after he showed his 8-second daily ritual to his parents & in-laws…

They could only describe the sharp mental clarity they felt as “a
cloud being lifted.” That's why so many seniors have called it a
“memory miracle” or a “total game changer.”

This is a totally new way to address the root cause of brain fog,
fuzzy thinking, and depleted brain power…and you can do it from home
without any pills or exercise.

(The secret is in your ears.)

Check it out RIGHT HERE
[https://wex.editions.washingtonexaminer.com/link.php?AGENCY=MDC&M=7030030&N=51376&L=49876&F=T&drurl=aHR0cHM6Ly9ob3AuY2xpY2tiYW5rLm5ldC8/YWZmaWxpYXRlPWlyb2xsaWVwYXkmdmVuZG9yPW1lbW9yeXcmcGlkPXZzbCZ0aWQ9ZWd3YXNoZXhhbW13YXZlMDIyODI2JnV0bV9jb250ZW50PUNOekF6TURBek1BJTNEJTNE&hash=817a3ce266356350609dd02b3494de8d4bc6c96e38d6b22a6a49650bed7b4ef7]
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<7bd1d60914a011f1a8d4ba13f5394ee9@editions.washingtonexaminer.com>02-28-2026 7:24:52
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02-28-2026 8:15:4412-31-1899 0:00:00Aaron Monts <aaron.g.monts@enterprisecarsales.com>"tdcoates@gmail.com" <tdcoates@gmail.com>Enterprise End of month sale event !Good morning Thomas,


My name is Aaron, and I understand that you are interested in purchasing a vehicle, and I'm here to assist you. At Enterprise Car Sales, we offer a wide range of certified used vehicles for sale. Whether you're looking for a reliable sedan, a spacious SUV, or a fuel-efficient compact car, we have options to suit your needs. I am ready to provide you with personalized service and guide you through the car buying process. Give me a call so I can assist !

Aaron Monts
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<J6VFx000000000000000000000000000000000000000000000TB67I700LkOJp2DmT4-f0uFiQC0xZw@sfdc.net>02-28-2026 8:15:44
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<000000000000d5d2cb064be224e1@google.com>02-28-2026 8:15:12
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02-27-2026 14:52:4112-31-1899 0:00:00Ladders <jobs@my.theladders.com>Thomas Coates <tdcoates@gmail.com>jobs@theladders.comFresh Picks: New Jobs Just Posted!
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Jobs Posted in the Last 24 Hours [image: Recommendations]
Business Transformation Manager
<https://t.ladders.co/f/a/JXotwAGcj4_n8s3tTQYRzg~~/AARvnRA~/r3hXlZSMjG2aNRWSHXlx7kyVAco4Id2sGH6WakknIDefQz0i2BCLyIOFLHhOwdJ2k1WPth_vmq1c0230Qd1LyxZfwKHmrIk2GcVEfkM8etGVlN2G3LUDz1fpj9Mr6tBr9cvJcYCniUXy0HSaIbDNSCyxHl9aSWsQg-NfkfKDik5ys5j_tVkWD_QrERfn9vUjvEeIq2bSqFKNom-9A9dlKkJdbGBmvFypEH6hn2iAL7e75i9T-n2tGgNpa-AuaXRFdboLsNHbgZS9GCySB5vriwzfBbwooA_YloDDGejW1KGZkJEXb_5Ut_53No2czpiKaVdUarX2GhicBi8J5og9-s-ZiBPaho-n1sKW0NFprWqLnOkUttkI-SH06s7hxX0V>
$200K - $250K | BDO USA, LLP | Norfolk, VA
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<https://t.ladders.co/f/a/JXotwAGcj4_n8s3tTQYRzg~~/AARvnRA~/r3hXlZSMjG2aNRWSHXlx7kyVAco4Id2sGH6WakknIDefQz0i2BCLyIOFLHhOwdJ2k1WPth_vmq1c0230Qd1LyxZfwKHmrIk2GcVEfkM8etGVlN2G3LUDz1fpj9Mr6tBr9cvJcYCniUXy0HSaIbDNSCyxHl9aSWsQg-NfkfKDik5ys5j_tVkWD_QrERfn9vUjvEeIq2bSqFKNom-9A9dlKkJdbGBmvFypEH6hn2iAL7e75i9T-n2tGgNpa-AuaXRFdboLsNHbgZS9GCySB5vriwzfBbwooA_YloDDGejW1KGZkJEXb_5Ut_53No2czpiKaVdUarX2GhicBi8J5og9-s-ZiBPaho-n1sKW0NFprWqLnOkUttkI-SH06s7hxX0V>
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<https://t.ladders.co/f/a/JXotwAGcj4_n8s3tTQYRzg~~/AARvnRA~/r3hXlZSMjG2aNRWSHXlx7kyVAco4Id2sGH6WakknIDefQz0i2BCLyIOFLHhOwdJ2k1WPth_vmq1c0230Qd1LyxZfwKHmrIk2GcVEfkM8etGVlN2G3LUDz1fpj9Mr6tBr9cvJcYCniUXy0HSaIbDNSCyxHl9aSWsQg-NfkfKDik5ys5j_tVkWD_QrERfn9vUjvEeIq2bSqFKNom-9A9dlKkJdbGBmvFypEH6hn2iAL7e75i9T-n2tGgNpa-AuaXRFdboLsNHbgZS9GCySB5vriwzfBbwooA_YloDDGejW1KGZkJEXb_5Ut_53No2czpiKaVdUarX2GhicBi8J5og9-s-ZiBPaho-n1sKW0NFprWqLnOkUttkI-SH06s7hxX0V>
Sr. Business Systems Analyst
<https://t.ladders.co/f/a/Q4WRj4LzH7hpFTa22-ovGw~~/AARvnRA~/FsRKgR2ZfvB07TQW4fXzFyq5MrsCv28Mzvt7X4LN6V9XdAVSO82oZluVkdiWced9WF7CLKxc2lLb-jdhYI2BdxSLTUb0Q-1QgGqtoIw7gAmvGvDBu0XvVO64GPjlkIa44i3f4_G5ZNAogB349Blgo1mCMSHfkqQODMaMuitcXKZlI7QhHSWgJTTTTOlbVdnf3L9G7VW_ZMwwFLreaif3Fq6d8zHbS_w5QR4iac1phEd64BF2dvV9j1Ssg2OrF60a0LubWPDLfUwHVwRXFmKsg3lAi0bHco0KmJdWSVg7nbBEqKdtql9YQaqP5J9X_0SuAXqguyNswcV0NcnPfiZ6QB6wQ2gpkh8jQPnpGrsHe-xsAndoSQT2dIm25iPi4OVI>
$100K - $150K | (isc)2 | Remote
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<https://t.ladders.co/f/a/Q4WRj4LzH7hpFTa22-ovGw~~/AARvnRA~/FsRKgR2ZfvB07TQW4fXzFyq5MrsCv28Mzvt7X4LN6V9XdAVSO82oZluVkdiWced9WF7CLKxc2lLb-jdhYI2BdxSLTUb0Q-1QgGqtoIw7gAmvGvDBu0XvVO64GPjlkIa44i3f4_G5ZNAogB349Blgo1mCMSHfkqQODMaMuitcXKZlI7QhHSWgJTTTTOlbVdnf3L9G7VW_ZMwwFLreaif3Fq6d8zHbS_w5QR4iac1phEd64BF2dvV9j1Ssg2OrF60a0LubWPDLfUwHVwRXFmKsg3lAi0bHco0KmJdWSVg7nbBEqKdtql9YQaqP5J9X_0SuAXqguyNswcV0NcnPfiZ6QB6wQ2gpkh8jQPnpGrsHe-xsAndoSQT2dIm25iPi4OVI>
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<https://t.ladders.co/f/a/Q4WRj4LzH7hpFTa22-ovGw~~/AARvnRA~/FsRKgR2ZfvB07TQW4fXzFyq5MrsCv28Mzvt7X4LN6V9XdAVSO82oZluVkdiWced9WF7CLKxc2lLb-jdhYI2BdxSLTUb0Q-1QgGqtoIw7gAmvGvDBu0XvVO64GPjlkIa44i3f4_G5ZNAogB349Blgo1mCMSHfkqQODMaMuitcXKZlI7QhHSWgJTTTTOlbVdnf3L9G7VW_ZMwwFLreaif3Fq6d8zHbS_w5QR4iac1phEd64BF2dvV9j1Ssg2OrF60a0LubWPDLfUwHVwRXFmKsg3lAi0bHco0KmJdWSVg7nbBEqKdtql9YQaqP5J9X_0SuAXqguyNswcV0NcnPfiZ6QB6wQ2gpkh8jQPnpGrsHe-xsAndoSQT2dIm25iPi4OVI>
Senior Business Analyst – Encompass Mortgage LOS
<https://t.ladders.co/f/a/Ar_GI7TPEtDPTat3Dd_8Lw~~/AARvnRA~/SLiURi5DFgU0f0368DIGxx4jdS_uGtXBynP1KORw6q2hH_DQLmfuBRetmutYaPm4WjzvHytmiwvPwOqgzcdoXlTsYNfe0x2AFFtiVzSk73TzfSMncz-L0Bz2MfrDCr0RH4up4fKZLWSxsyW2YYu7fJv4igJshdIIrVcmm9IJ58wWoSOhUHA4KmrIM3HKPVc78FARvXBDen0SPZ7CFnVNEzrrG9ydx7cVbADNdYO7j_I2Ggn_P2IvhgEF9KihgNliKcnea5eUZv3y7Hxx2oGGA87GP9ZkFtFMP4oe-aJdx_4k_TaHbpJUVvn6TnpP_CarwUwCd_YQdJQjGM4fcu-CASiNtAfZ8AtvkUNS3RVlJquMQGodvDZq-ZPflWNlcouq0Yb0TmrUnpjBs26l4yfdgg~~>
$150K - $200K | BECU | Remote
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<https://t.ladders.co/f/a/Ar_GI7TPEtDPTat3Dd_8Lw~~/AARvnRA~/SLiURi5DFgU0f0368DIGxx4jdS_uGtXBynP1KORw6q2hH_DQLmfuBRetmutYaPm4WjzvHytmiwvPwOqgzcdoXlTsYNfe0x2AFFtiVzSk73TzfSMncz-L0Bz2MfrDCr0RH4up4fKZLWSxsyW2YYu7fJv4igJshdIIrVcmm9IJ58wWoSOhUHA4KmrIM3HKPVc78FARvXBDen0SPZ7CFnVNEzrrG9ydx7cVbADNdYO7j_I2Ggn_P2IvhgEF9KihgNliKcnea5eUZv3y7Hxx2oGGA87GP9ZkFtFMP4oe-aJdx_4k_TaHbpJUVvn6TnpP_CarwUwCd_YQdJQjGM4fcu-CASiNtAfZ8AtvkUNS3RVlJquMQGodvDZq-ZPflWNlcouq0Yb0TmrUnpjBs26l4yfdgg~~>
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<https://t.ladders.co/f/a/Ar_GI7TPEtDPTat3Dd_8Lw~~/AARvnRA~/SLiURi5DFgU0f0368DIGxx4jdS_uGtXBynP1KORw6q2hH_DQLmfuBRetmutYaPm4WjzvHytmiwvPwOqgzcdoXlTsYNfe0x2AFFtiVzSk73TzfSMncz-L0Bz2MfrDCr0RH4up4fKZLWSxsyW2YYu7fJv4igJshdIIrVcmm9IJ58wWoSOhUHA4KmrIM3HKPVc78FARvXBDen0SPZ7CFnVNEzrrG9ydx7cVbADNdYO7j_I2Ggn_P2IvhgEF9KihgNliKcnea5eUZv3y7Hxx2oGGA87GP9ZkFtFMP4oe-aJdx_4k_TaHbpJUVvn6TnpP_CarwUwCd_YQdJQjGM4fcu-CASiNtAfZ8AtvkUNS3RVlJquMQGodvDZq-ZPflWNlcouq0Yb0TmrUnpjBs26l4yfdgg~~>
*Ladders estimates are based on our calculations.
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<https://t.ladders.co/f/a/QlMpXM-l2l_NhzCaqEFUXA~~/AARvnRA~/XVivsiO2OIxUAGwSOklmph7X_naN4HQ6OXtV_ewyMqIZvMItS2YA_c7GeTW_F7oOdbg4Mgr33Ff1sS_w5sXsdiRjX8RRiHY5VS-kfrU2SkowlpuvsNgwGiKJWu0RMmhL7sdnKxAl7hw0RcUsD89LnEPy_QIwVY1gCSwtikZXmVusrv_hjsVngL8xavy7uhoF0EBslYZwlmuvG_PbFMK19k_lljFK_1tBm2XVUM-gApfxjyMHlIPpwshjg52ej0gGtryghle5NIFSAWtZy5_oje_1eXuNHZpWGivYULAsstzqVZmRJskuJtw6Z9j58fje5yvhDaL-amOEz6vudQLyiV2OB5c515mpqef6gFJ_8wWOa4V_yH_H4VuN2BKJfn7Yhj-WBfAIbQMqem9PckAouYlr7KVlX8kqQ84JQv-s4zShBAr1LvRCY5DH19p72wGU6s3DnXQpzhiQUo8VwhEzBYenblIhT1V3Y8q5G9DPPV4b-9GfVn3bY3Ct4GiASuYr_eBZtSQ8GrpYVyJoHS4MFlAKI9VpfyzvPIsOv2ladzznsfc9GfCDVBfwwJVmM3IgmDesFGHgs9UVHrDqocyEbfSEYI1gG1KKakWmMdmWfvIG8HsQtyjb_HJdymlrrMdprmnb6lAseLRODUb7mPgdx_seiC1Dy2Tze1j-9HWdFXo~>
<https://t.ladders.co/f/a/uqfyzk9ndpno04tr6vz3AA~~/AARvnRA~/VPXfNFAhXOpm-_OUhV26M-si5lcGoamkLTTVVr3YMbnxzs3khArttwk3oIpuJ_ecif0NKXVn7QxhcQPAI5TVENDpBsNDBK_UMj3Wjoed-QwDynrZL98wkzTzuDC5WxpFoymcc1DRooGicrhHnOmHGW65MuZL-y3akuB2O1WV7cInmVwYTG14ZZL_qkxwW4EgYnECqF8BOpHrlHuw4wVZ5xSF-t_OwisF5Ysnc-odkG-W9vmDj6v7NXqbz3Qz8H1Xbm0NmA-0fXQJTRuzFjAEGbRMZCSCwTAHsZozimmkdgw_VQg4y6FuPGUeNhHM3IzoZYozFmKP8Y4JkYb5DKiKx-WRgHPtB1UHsrPld3St_rynBKNcQSbTFrcb2xfAWeisNf5z-LZAhw4e52AID1S_D3eyADP7Jrnr7B9Zi9T8hJqgl-Xq7M341rsNbgD636o5pulQcwPmc1Y0c6Tqp3vQSDXgmmoQ1gOXtMlj5_DWbRDqPflOxFnIPLrB3kctpEvTPCFd3bD8rcyTJR_oHjobVC8IXcymjJizgWw2fu4yBUD-NGLRZizhJRYxixUUXTwgKCmgYQnBeAjHoWzaToi1-E1r2iD2Hi055ebY7UdqqTgsgaRj5cKOCTAYr70VsTVJjL0tepDMvhQWQoUP7XcaR3WJ7GZgCA-7ncLkG510XGk~>
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<https://t.ladders.co/f/a/uqfyzk9ndpno04tr6vz3AA~~/AARvnRA~/VPXfNFAhXOpm-_OUhV26M-si5lcGoamkLTTVVr3YMbnxzs3khArttwk3oIpuJ_ecif0NKXVn7QxhcQPAI5TVENDpBsNDBK_UMj3Wjoed-QwDynrZL98wkzTzuDC5WxpFoymcc1DRooGicrhHnOmHGW65MuZL-y3akuB2O1WV7cInmVwYTG14ZZL_qkxwW4EgYnECqF8BOpHrlHuw4wVZ5xSF-t_OwisF5Ysnc-odkG-W9vmDj6v7NXqbz3Qz8H1Xbm0NmA-0fXQJTRuzFjAEGbRMZCSCwTAHsZozimmkdgw_VQg4y6FuPGUeNhHM3IzoZYozFmKP8Y4JkYb5DKiKx-WRgHPtB1UHsrPld3St_rynBKNcQSbTFrcb2xfAWeisNf5z-LZAhw4e52AID1S_D3eyADP7Jrnr7B9Zi9T8hJqgl-Xq7M341rsNbgD636o5pulQcwPmc1Y0c6Tqp3vQSDXgmmoQ1gOXtMlj5_DWbRDqPflOxFnIPLrB3kctpEvTPCFd3bD8rcyTJR_oHjobVC8IXcymjJizgWw2fu4yBUD-NGLRZizhJRYxixUUXTwgKCmgYQnBeAjHoWzaToi1-E1r2iD2Hi055ebY7UdqqTgsgaRj5cKOCTAYr70VsTVJjL0tepDMvhQWQoUP7XcaR3WJ7GZgCA-7ncLkG510XGk~>
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<96.0E.01283.906F1A96@i-036d7e210709ea8a2.mta1vrest.sd.prd.sparkpost>02-27-2026 14:52:41
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02-28-2026 7:56:4501-01-1900 0:00:00Wells Fargo <alerts@notify.wellsfargo.com>tdcoates@gmail.comYour balance is at or below zero Wells Fargo Alert
[image: Wells Fargo home page] <https://www.wellsfargo.com>
Your available balance1 is -$4.15

for account ...9023

As of 02/28/2026 at 03:44 a.m., Eastern Time. See your latest balance in
the app.
Add money2
<https://connect.secure.wellsfargo.com/auth/login/ulink?serviceType=makeTransfer>

With Extra Day Grace Period
<https://wellsfargo.com/checking/extra-day-grace-period/>, you can avoid
overdraft fees if your available balance is positive as of 11:59 p.m.,
Eastern Time on the next business day3,4.
[image: Wells Fargo home page] <https://www.wellsfargo.com>
WellsFargo.com

The laws of some states require us to inform you that this communication is
an attempt to collect a debt and that any information obtained will be used
for that purpose. To request written collections communications in an
alternative, reasonably accommodatable, format, call us at 1-800-869-3557.
We accommodate telecommunications relay service calls, including 711.

Note about balances: Ending balance reflects transactions that have posted
to your account and does not reflect pending deposits or withdrawals. The
available balance is an indication of funds that are available to you
today; however, it may not reflect all transactions that you may have
initiated or authorized.

1. Available Balance is the most current record we have about the funds
that are available for your use or withdrawal. It includes all deposits and
withdrawals that have been posted to your account, then adjusts for any
holds on recent deposits and any pending transactions that are known to the
Bank. This balance may not reflect all of your transactions, such as checks
you have written or debit card transactions that have been approved but not
yet submitted for payment by the merchant.

2. Terms and conditions apply. Setup is required for transfers to other
U.S. financial institutions, and verification may take 1–3 business days.
Customers should refer to their other U.S. financial institutions for
information about any potential transfer fees charged by those
institutions. Mobile carrier’s message and data rates may apply. See Wells
Fargo’s Online Access Agreement at
wellsfargo.com/online-banking/online-access-agreement/ for more information.

3. With Extra Day Grace Period
<https://wellsfargo.com/checking/extra-day-grace-period/>, when your
account is overdrawn, you have an additional business day (extra day) to
make covering deposits and/or transfers to avoid the prior business day's
overdraft fees. If your account's available balance as of 11:59 p.m.
Eastern Time on your extra day is enough to cover the prior business day's
overdraft items, the pending overdraft fees for those items will be waived.
If your available balance as of 11:59 p.m. Eastern Time is enough to cover
some, but not all, of the prior business day's overdraft items, we'll apply
your available balance to the transactions in the order that they posted to
your account. Any transactions not covered by 11:59 p.m. Eastern Time are
subject to applicable overdraft fees. All deposits and transfers are
subject to the Bank's Availability of Funds Policy. Please see the Wells
Fargo Deposit Account Agreement
<https://www.wellsfargo.com/online-banking/consumer-account-fees/> for more
details.

4. Overdraft fees do not apply to Clear Access BankingSM accounts. Optional
overdraft services, such as Overdraft Protection and Debit Card Overdraft
Service, are not available for Clear Access Banking accounts. Other fees
may apply, and it is possible for the account to have a negative balance.
Please see the Wells Fargo Consumer Account Fee and Information Schedule
and Deposit Account Agreement
<https://www.wellsfargo.com/online-banking/consumer-account-fees/> for
details.

To modify or cancel your alerts, sign on
<https://connect.secure.wellsfargo.com/auth/login/ulink?serviceType=manageAlertsNative>
and go to Manage Alerts.

Please do not reply to this automated email.

ac3ecc47-c733-4b7f-b514-a2dd995a5eff 14050
<2041439873.2721883.1772283405194@al1-196a-ixb-al.wellsfargo.com>02-28-2026 7:56:45
71
02-28-2026 7:59:5301-01-1900 0:00:00Wells Fargo <alerts@notify.wellsfargo.com>tdcoates@gmail.comYour balance is at or below zero Wells Fargo Alert
[image: Wells Fargo home page] <https://www.wellsfargo.com>
Your available balance1 is -$4.96

for business account ...6796

As of 02/28/2026 at 03:43 a.m., Eastern Time. See your latest balance in
the app.
Add money2
<https://connect.secure.wellsfargo.com/auth/login/ulink?serviceType=makeTransfer>
[image: Wells Fargo home page] <https://www.wellsfargo.com>
WellsFargo.com

The laws of some states require us to inform you that this communication is
an attempt to collect a debt and that any information obtained will be used
for that purpose. To request written collections communications in an
alternative, reasonably accommodatable, format, call us at 1-800-869-3557.
We accommodate telecommunications relay service calls, including 711.

Note about balances: Ending balance reflects transactions that have posted
to your account and does not reflect pending deposits or withdrawals. The
available balance is an indication of funds that are available to you
today; however, it may not reflect all transactions that you may have
initiated or authorized.

1. Available Balance is the most current record we have about the funds
that are available for your use or withdrawal. It includes all deposits and
withdrawals that have been posted to your account, then adjusts for any
holds on recent deposits and any pending transactions that are known to the
Bank. This balance may not reflect all of your transactions, such as checks
you have written or debit card transactions that have been approved but not
yet submitted for payment by the merchant.

2. Terms and conditions apply. Setup is required for transfers to other
U.S. financial institutions, and verification may take 1–3 business days.
Customers should refer to their other U.S. financial institutions for
information about any potential transfer fees charged by those
institutions. Mobile carrier’s message and data rates may apply. See Wells
Fargo’s Online Access Agreement at
wellsfargo.com/online-banking/online-access-agreement/ for more information.

To modify or cancel your alerts, sign on
<https://connect.secure.wellsfargo.com/auth/login/ulink?serviceType=manageAlertsNative>
and go to Manage Alerts.

Please do not reply to this automated email.

935884c1-80ce-4530-a3b6-914648e7cd88 14050
<1788416574.3697748.1772283593887@az2-132a-ixb-al.wellsfargo.com>02-28-2026 7:59:53
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<20260228123038.a3e5d0c7433d92ac@email.informeddelivery.usps.com>02-28-2026 7:30:38
73
02-28-2026 7:26:4812-31-1899 0:00:00Wells Fargo <alerts@notify.wellsfargo.com>tdcoates@gmail.comYou received money with Zelle(R) Wells Fargo Alert
[image: Wells Fargo home page] <https://www.wellsfargo.com>
JANICE MILLER sent you $20.00

Date: *02/28/2026*

Confirmation: *BACjv5qyded6*

We deposited the money into your Wells Fargo account.
Go to accounts <https://connect.secure.wellsfargo.com/auth/login/ulink>

Have any questions? Please contact us
<https://www.wellsfargo.com/help/contact-us/>.
[image: Wells Fargo home page] <https://www.wellsfargo.com>
WellsFargo.com

Enrollment with Zelle® through Wells Fargo Online® or Wells Fargo Business
Online® is required. Terms and conditions apply. To send or receive money
with Zelle®, both parties must have an eligible checking or savings account
enrolled with Zelle® through their bank. Transactions between enrolled
users typically occur in minutes. For your protection, Zelle® should only
be used for sending money to friends, family, or others you trust. Neither
Wells Fargo nor Zelle® offers purchase protection for payments made with
Zelle® - for example, if you do not receive the item you paid for or the
item is not as described or as you expected. Payment requests to persons
not already enrolled with Zelle® must be sent to an email address. For more
information, view the Zelle® Transfer Service Addendum to the Wells Fargo
Online Access Agreement
<https://wellsfargo.com/online-banking/transfers/zelle-terms>. Your mobile
carrier’s message and data rates may apply. Account fees (e.g., monthly
service, overdraft, Small Business Account Analysis fees) may apply to
Wells Fargo account(s) with which you use Zelle®.

Zelle® and the Zelle® related marks are wholly owned by Early Warning
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Please do not reply to this automated email.

42a81619-855b-4619-9e19-c39dd11f2656 6334
<193973963.9983120.1772281608755@az2-168a-ixb-al.wellsfargo.com>02-28-2026 7:26:48
74
02-28-2026 7:06:3612-31-1899 0:00:00"𝗣aym𝗲nt_Declin𝗲d©" <tlfmjijfikwguq.05004814883494@qkedp7.gg4oux.qzieei.us>tdcoates@gmail.comtdcoates, Cloud Account sync disabled due to Payment issue!! Your photos and videos will be removed Sat, 28 Feb 2026 07:06:36 -0500.Top Stories of the Day: Sat, 28 Feb 2026 07:06:36 -0500

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02-28-2026 1:58:0412-31-1899 0:00:00UniAthena Team <shortcourse@uniathena.org><tdcoates@gmail.com>shortcourse@uniathena.org👨‍💼 Thomas, Top Diplomas for a High-Paying Career in 2026Learn EHSM, Supply Chain Management, Data Analytics, and more ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌

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02-28-2026 4:25:1712-31-1899 0:00:00Indeed <donotreply@match.indeed.com><tdcoates@gmail.com>Indeed <donotreply@match.indeed.com>Website Operations & Technical Support Specialist @ First Station MediaWe thought this job for a Website Operations & Technical Support Specialist at First Station Media in Remote would be a good fit. Check out the job at https://cts.indeed.com/v3/H4sIAAAAAAAA_42RzW6jMBSF3wVpWA2NTTBxIkWjhqpMkwaSQNqGTWQbgsH8hRhCWvXdx51FF7Oa1ZW-o6t7zzkfWqfNNC5lc5mNRtfr9S6r4iSJ71hdjlo2YoX4lYs5HiMUAzoFDGEQW1A_tXU5z2uameSoRkkk40abECaznsisroykMvbBMSlJVuhSzGGe8QZ2J1NYQGAAdUrnAUYu31Lp45B5O_ttTC7nLLrPwyW5xL21PrgrT2LURYFcvwSVdEtjtd68HN7y4MG-78HRiwDse-_E29Nikeau4ENBBTQ34Dlw99C_Wf7iJls5JMnEQK51ft5jp9jmNIzCredjZ9rlaOAHZxH2T01-oaTYOTBY2sdXCxVnQn0vOttD82j9GD_og2Dq59qx7Ml6XO7s3-nq_fVxCQ70XcROvNnobd58W5WYNSngyqr2Uyu12YdGGKu7Sj7FKnETARsBNMVKJGm6rOlfDAEwAZxggJESWJExEfK27lKuRNl2yTe9NYlCfZZcVfyKfhWiwP9Wojak-Dr4Ty3a5-cfjXn1rxMCAAA/itZOW7hkBvhZ9SCziKJP5FrgWW_0WmrS_lC5CvKfFwE
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<1jihp22t6h1qs802@indeed.com>02-28-2026 4:25:17
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02-27-2026 23:01:4712-31-1899 0:00:00"Thomas Coates (via Google Sheets)" <drive-shares-dm-noreply@google.com>dtchomes2@gmail.comThomas Coates <tdcoates@gmail.com>Spreadsheet shared with you: "01Achtgpt"I've shared an item with you:

01Achtgpt
https://docs.google.com/spreadsheets/d/1_SqU0ePRybBOcc-ncJqHZ85tvCivBYwDUskJfNC9WGg/edit?usp=sharing&ts=69a268ab

It's not an attachment -- it's stored online. To open this item, just click
the link above.
<autogen-java-04f7d930-0c8e-4b01-ae40-17033f61e9ac@google.com>02-27-2026 23:01:47
78
02-27-2026 23:00:5512-31-1899 0:00:00"Jess Wagner (via Google Sheets)" <drive-shares-dm-noreply@google.com>tdcoates@gmail.comJess Wagner <dtchomes2@gmail.com>Share request for "01Achtgpt"dtchomes2@gmail.com requests access to an item:

01Achtgpt
https://docs.google.com/spreadsheets/d/1_SqU0ePRybBOcc-ncJqHZ85tvCivBYwDUskJfNC9WGg/edit?usp=sharing&userstoinvite=dtchomes2@gmail.com&sharingaction=manageaccess&role=writer&ts=69a26877

You are the owner of this document. To give this user access, click the
link above and add them as a collaborator or viewer.
<autogen-java-c13114e2-7bf0-4574-98bb-6b4b86d8e6e2@google.com>02-27-2026 23:00:55
79
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<wMCOFjn_LOEPxnX1BTuroQ@notifications.google.com>02-27-2026 22:57:16
81
02-27-2026 20:53:3612-31-1899 0:00:00Reddit <noreply@redditmail.com>tdcoates@gmail.com"To all the “but it was cold” apologists on the Dominion price increases" Reddit
r/Virginia: To all the “but it was cold” apologists on the Dominion price
increases Managed to reduce my usage almost 20% this year over a similar
period last year but my bill is $5 higher. 🤦‍♀️
͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌
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Traditional_Peak1459
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*r/Virginia*
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u/Boring_Major_2935
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• 6h ago
<https://click.redditmail.com/CL0/https:%2F%2Fwww.reddit.com%2Fr%2FVirginia%2Fcomments%2F1rgghl9%2Fto_all_the_but_it_was_cold_apologists_on_the%2F%3F%2524deep_link=true%26correlation_id=bbf4bf14-21cc-48fe-ad64-e1c2b1c1b802%26post_fullname=t3_1rgghl9%26post_index=0%26ref=email_digest%26ref_campaign=email_digest%26ref_source=email%26target_user=Traditional_Peak1459%26utm_content=post_timestamp/1/0100019ca1f381d7-fb656a5b-1666-4923-811f-8357e2374f71-000000/gCqwr-uuSza_Lmj4NPRleDw9Hs40VVu7HDDauq-5Y7U=446>
*To all the “but it was cold” apologists on the Dominion price increases*
<https://click.redditmail.com/CL0/https:%2F%2Fwww.reddit.com%2Fr%2FVirginia%2Fcomments%2F1rgghl9%2Fto_all_the_but_it_was_cold_apologists_on_the%2F%3F%2524deep_link=true%26correlation_id=bbf4bf14-21cc-48fe-ad64-e1c2b1c1b802%26post_fullname=t3_1rgghl9%26post_index=0%26ref=email_digest%26ref_campaign=email_digest%26ref_source=email%26target_user=Traditional_Peak1459%26utm_content=post_title/1/0100019ca1f381d7-fb656a5b-1666-4923-811f-8357e2374f71-000000/ilXctqgCk6wU0WMcP_sB3Pcfoj2EL4s0hEIUTd9TReY=446> Managed
to reduce my usage almost 20% this year over a similar period last year but
my bill is $5 higher. 🤦‍♀️ Read More
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614 upvotes
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• 306 comments
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*BU A!!!*
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18 upvotes
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• 1d ago
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3905 upvotes
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u/No-Membership-5314
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• 4h ago
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*I wish the city would paint tally marks on the bridge…*
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• 33 comments
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u/Ill_Landscape1184
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• 10h ago
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*😂😂😂are we ???*
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18127 upvotes
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<0100019ca1f381d7-fb656a5b-1666-4923-811f-8357e2374f71-000000@email.amazonses.com>02-27-2026 20:53:36
82
02-27-2026 19:03:2812-31-1899 0:00:00United States Department of Labor <subscriptions@subscriptions.dol.gov>tdcoates@gmail.comUS Department of Labor extends comment period for pharmacy benefit manager fee disclosure proposed ruleYou are subscribed to OPA News Releases for United States Department of Labor. This information has recently been updated, and is now available.

US Department of Labor extends comment period for pharmacy benefit manager fee disclosure proposed rule [ http://www.dol.gov/newsroom/releases/ebsa/ebsa20260227 ] 02/27/2026 07:00 AM EST
WASHINGTON – The U.S. Department of Labor’s Employee Benefits Security Administration today announced that it is extending the public comment period for its proposed rule on pharmacy benefit manager fee disclosures until April 15. The proposed rule, Improving Transparency Into Pharmacy Benefit Manager Fee Disclosure, was published on Jan. 30, and would impose new disclosure obligations on PBMs serving group health plans covered under the Employee Retirement Income Security Act. The rule would require PBMs to provide plan fiduciaries with detailed information about their compensation and financial arrangements, enabling fiduciaries to evaluate the reasonableness of PBM fees and satisfy their ERISA fiduciary duties. The extension follows enactment of the Consolidated Appropriations Act, 2026, which amended ERISA to add provisions relating to pharmacy benefit management services. EBSA is extending the comment deadline to allow stakeholders to address how to harmonize the proposed rule with the new statutory requirements. The proposed rule represents a historic step aimed at increasing cost transparency in prescription drug benefits. It was issued pursuant to President Trump’s Executive Order, “Lowering Drug Prices by Once Again Putting Americans First.” The formal notice of the comment period extension will be published in the Federal Register on March 2.  body { font-size: 1em; font-family: Arial, Verdana, sans-serif; font-weight: normal; font-style: normal; color: #333333; }
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<0101019ca18eaf5c-3ad9f55e-2e80-4227-a854-7fc56ac18b8b-000000@us-west-2.messagingfabric.com>02-27-2026 19:03:28
83
02-27-2026 18:24:1312-31-1899 0:00:00Glassdoor Jobs <noreply@glassdoor.com>tdcoates@gmail.comGlassdoor <noreply@glassdoor.com>Account Executive at MADE Hoops and 7 more jobs in Remote, US for you. Apply Now.Choco is hiring
‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏
[image: Glassdoor]

Job alert: National Account Executive
Your job listings for February 27, 2026
National Account Executive
Remote, US

[image: avatar]
AMAROK 4.6 ★

Outside Sales Development Representative

Summerville, SC

$80K - $85K (Employer est.)

Easy Apply

2d
<https://www.glassdoor.com/partner/jobListing.htm?pos=101&ao=1110586&s=224&guid=0000019ca1554eb3a0c4deb767b37fe2&src=GD_JOB_AD&t=JA&vt=e&uido=526E0B73870E3CA1A0096498A659253D&ea=1&cs=1_34c68e4e&cb=1772234652798&jobListingId=1010044074933&cpc=FA84DF7EA1EC2398&jrtk=5-yul1-0-1jigmlesmgbmr803-cdaaa95acdc22274---6NYlbfkN0B77AaltG1Y08xti5KjKuV-tlXjgyQMOp9tRJhGm8HryIr75LRKccONzhjD0J0zPR47mBoS4WPfea6haeJ0HWfrng6FweihEBZiF7jmE_7zuUnlFaS5gyK4fqYoa-oeg1jkrA4ZEyvklZrr83AmgkGDI7g7RWfsmrUQ8LKQTj8uRLdoNrCFl6PZqTUpEzvP4MEM6H9w3E7dpku6iYa-f1zu_Tuk2O7EUK87JdAJtDhZxgNfTZSpq1qbrLcZnTlPMSIO9vvz1w7vAgxRbQ6Od6aoanzOlob0RF10IPavzwbD0-pBFA6KKcduLXpr5Bh2J8XzcVdw5PQEX4nhUUIl9mr3KaI7b2tQWv7-pGBxQmoQTNgNEd44LRWNyyv2VfHNdA7Le8rjhQurHFuqjrtm3HQ_RCbNe3TDdvqj0fbFCk5ra-d4dwYPu2gi5OutI1Ega37tFvJubhjcYx2njshWkCez8UBWi9bMggp7AS6UzKUxqbG4rr5L33yckoByx5_jmkmtdd-HHQ6xx71jxp_vx9ccNlL5jRHhPTPoJ7A7I96HhMXDn9mFc-WoVIdPxyzVuzBDlQ7pFOunr29npo2E1LYLAjCYYNP3Trnh45oSqRrsZbue5SSAu73gJAmFGFPFDSQnfoX3sO7RXJtTRISJRVifb1dDMoL4xdT_z5BlHZpzmqt6dDK3ulrOk78aQwK1Rj3CJ08ofMyygLxRJPjCO7q4zOHyPdnpnouWrw5yR7DsEA%3D%3D&tgt=GD_JOB_VIEW&utm_medium=email&utm_source=jobalert&utm_campaign=jobAlertAlert&utm_content=ja-jobpos1-age2d-1010044074933&utm_term=jatimepostedcontrol&ja=377835123>

[image: avatar]
Wildfire Defense Systems 3.2 ★

Senior Account Executive

Remote

$120K - $130K (Employer est.)

Easy Apply

1d
<https://www.glassdoor.com/partner/jobListing.htm?pos=102&ao=1110586&s=224&guid=0000019ca1554eb3a0c4deb767b37fe2&src=GD_JOB_AD&t=JA&vt=e&uido=526E0B73870E3CA1A0096498A659253D&ea=1&cs=1_f6496907&cb=1772234652797&jobListingId=1010045463873&cpc=8795CF9063CD573D&jrtk=5-yul1-0-1jigmlesmgbmr803-769b9b7e0787d049---6NYlbfkN0Ax4rP91yBNjgC6UA2J0yNX57a5034F6O_kKvA87bZlBSpvVSYq6KqqD896cHmEkeg13CgIES0qzFU6e2SGYmFO1ISppqjYsdEZs7R6Zoh9cUYKP0tyxULReY9Fol2gLnjyIdKN9DV6qHmZo4rpOOmWaCi8H_C-Sku4lIQXtTWdknwevsHcA6HqC8uxN-Q_E-P8nI5y3jABeoc-DO5BRjRIzagQsZYeX8mEUmR7vzxn5WlWOx-2YjVtV2si1sJJd_TCFDH-cM8lxK8v_PW5RqZq2KsFH9ue3Pl1UJ2_Cur8R5cs1qUvqx2uZ3dTfiBYolzDkn9D9-1JnHlpZNCVtYGvK9ksS-Zcke8yJhcSu5VC_BH-isRPFHPDaxxjwBvnD2CAq0wFvcxDsG_ZVYFI7K1qVjckqnkWaP9HVQvVtZkGBmUq4dfEHibqXFUt7kR2flfhyMHjFzpRJVCUERUUSmzoCNBL_gPyL_OsI6IP5499HRApX5jpS2ScuwCJPHd3sJEOm0H9bu-EkHdEtdXHJLIK2uPO3Qqp2fm6dCSFE5dntH_RLdhLCj4sdVPwK2yrp3mAOtme6JICVLZiEyFWzXoBXTWJzV1x2UVpA6S1_j75Kbch9torKnOJCLSV8nr307h_tyvU3QcY4DwJtRuN3OsWz7gfIRYGwZXrBayFYn3YgBRxVhQV3drOHToUnHw7wCbxet8pCszQX0449ZT0rf_Uapc_zYNrYgFAg545brUySahri0UVTHeH5Oz_CmM947Dwj8whwozY7CjNsChvc_mlREh6NHJ7QKrkCIkQb5ATA3DEpHv8V60gxLjfR9rTHmQ6pq5DgXt9Jg%3D%3D&tgt=GD_JOB_VIEW&utm_medium=email&utm_source=jobalert&utm_campaign=jobAlertAlert&utm_content=ja-jobpos2-age1d-1010045463873&utm_term=jatimepostedcontrol&ja=377835123>

[image: avatar]
Compex Legal Services 3.5 ★

Account Executive – Court Reporting & Document Retrieval

Remote

$80K - $110K (Employer est.)

Easy Apply

2d
<https://www.glassdoor.com/partner/jobListing.htm?pos=103&ao=1110586&s=224&guid=0000019ca1554eb3a0c4deb767b37fe2&src=GD_JOB_AD&t=JA&vt=e&uido=526E0B73870E3CA1A0096498A659253D&ea=1&cs=1_78bd2f65&cb=1772234652798&jobListingId=1010044812639&cpc=9908D8D4413DBB8A&jrtk=5-yul1-0-1jigmlesmgbmr803-fa89750e57f4c5a4---6NYlbfkN0AXFS9sVyUBpk4l06h8_PbxdmnyRltyus5r2Z1HUt9FxceRnZkIUMfKFKDfCrQZTNcP-XuRNHxwsDXaFlz_SsUPEmdzXIhIHxhHPV5Iv1NlrETqaTsCU5GJMV8Y1FkSnrhxOabMgeiD0NoG972-v3OpREqx9Q7aJQbgCTdimcyEXaegn4Eq-AhxQ1gqAUtWRXUWpH9sdQwuYf1T7aDzUomgqximUxNpbs-cliMk4EOIv0sKxiO1w0cTVstETKM4G1fLDysktPppzRehZCOxTCS3v-DujLY466fPF39UTb5kAiBdOol5k-k8a-AkJekYcBBNMUGppq-MmvL4W8eaWEyPf4K6wAuucsnuGMfZfhSWTYu3jC5yW8jLO3vntDnGNG8tZA-Xh9LGWBUa_TbNbnltOL7LgoNDoVkwVI-OOlbgc30de0z5eTl5KFKwNi1JRBnQim1MrhAkDyFs4OjYtImPqXEmC4YGJxAwIGep3fTlnSihafnUgiKL_g-6ju34BMVoRk6QkFAcYos0jyT57_TzN_o-Q6GVEVhNXhdN9cSViDmnWdKfwC0G2f-TqSVNPLgLgfpUDxTqJ8mlUEBSpmUlukDv666YGtNX3e3eD2mKXzE5fT4xb0EB9UYKyrIon0pK-Q5SFkh6tMUrzgnd5ZovX5eVlGVR_Xzk8GcZRClrlep2wrAhujPz1XirFWS2deqP4mrlGa633ZrvS541OMv-ckZ7nKRdg6DEVHexzBmsAcQsONtXBn9W80dxnsdswnmOoGXIgK3ZloQqk-RJsoIQTb1DmrmUenQ5GhA5pS8CUmfO611rfKAj4p94QV5xkpqmCZkyOUDT0WkB0epKSVvIVoObMaXPKKk%3D&tgt=GD_JOB_VIEW&utm_medium=email&utm_source=jobalert&utm_campaign=jobAlertAlert&utm_content=ja-jobpos3-age2d-1010044812639&utm_term=jatimepostedcontrol&ja=377835123>

[image: avatar]
Merative 3.4 ★

Strategic Account Executive, Health Plan & Government

Remote

$194K - $290K (Employer est.)

1d
<https://www.glassdoor.com/partner/jobListing.htm?pos=104&ao=1136043&s=224&guid=0000019ca1554eb3a0c4deb767b37fe2&src=GD_JOB_AD&t=JA&vt=e&uido=526E0B73870E3CA1A0096498A659253D&cs=1_a0933ced&cb=1772234652796&jobListingId=1010046490867&jrtk=5-yul1-0-1jigmlesmgbmr803-bd9e8f6a0f7345a1&tgt=GD_JOB_VIEW&utm_medium=email&utm_source=jobalert&utm_campaign=jobAlertAlert&utm_content=ja-jobpos4-age1d-1010046490867&utm_term=jatimepostedcontrol&ja=377835123>
MADE Hoops 5.0 ★

Account Executive

United States

20h
<https://www.glassdoor.com/partner/jobListing.htm?pos=105&ao=1136043&s=224&guid=0000019ca1554eb3a0c4deb767b37fe2&src=GD_JOB_AD&t=JA&vt=e&uido=526E0B73870E3CA1A0096498A659253D&cs=1_c11afbe8&cb=1772234652795&jobListingId=1010046933941&jrtk=5-yul1-0-1jigmlesmgbmr803-7203f7bd3ac702ce&tgt=GD_JOB_VIEW&utm_medium=email&utm_source=jobalert&utm_campaign=jobAlertAlert&utm_content=ja-jobpos5-agept-1010046933941&utm_term=jatimepostedcontrol&ja=377835123>

[image: avatar]
NTT DATA 3.8 ★

IT Client Executive - Banking - Tri-State Area

New York, NY

$176K - $293K (Employer est.)

11h
<https://www.glassdoor.com/partner/jobListing.htm?pos=106&ao=1136043&s=224&guid=0000019ca1554eb3a0c4deb767b37fe2&src=GD_JOB_AD&t=JA&vt=e&uido=526E0B73870E3CA1A0096498A659253D&cs=1_8c52e9bf&cb=1772234652796&jobListingId=1009882497245&jrtk=5-yul1-0-1jigmlesmgbmr803-9fa342dfb69238e4&tgt=GD_JOB_VIEW&utm_medium=email&utm_source=jobalert&utm_campaign=jobAlertAlert&utm_content=ja-jobpos6-agept-1009882497245&utm_term=jatimepostedcontrol&ja=377835123>

[image: avatar]
Rippling 3.8 ★

Global Payroll Solutions Consultant

Remote

Just posted
<https://www.glassdoor.com/partner/jobListing.htm?pos=107&ao=1136043&s=224&guid=0000019ca1554eb3a0c4deb767b37fe2&src=GD_JOB_AD&t=JA&vt=e&uido=526E0B73870E3CA1A0096498A659253D&cs=1_32ded379&cb=1772234652796&jobListingId=1010048007795&jrtk=5-yul1-0-1jigmlesmgbmr803-ef70eac1a7c6e3cc&tgt=GD_JOB_VIEW&utm_medium=email&utm_source=jobalert&utm_campaign=jobAlertAlert&utm_content=ja-jobpos7-agejp-1010048007795&utm_term=jatimepostedcontrol&ja=377835123>

[image: avatar]
ADP 3.8 ★

Relationship Manager

San Dimas, CA

$74K - $150K (Employer est.)

19h
<https://www.glassdoor.com/partner/jobListing.htm?pos=108&ao=1136043&s=224&guid=0000019ca1554eb3a0c4deb767b37fe2&src=GD_JOB_AD&t=JA&vt=e&uido=526E0B73870E3CA1A0096498A659253D&cs=1_1e2c3f54&cb=1772234652796&jobListingId=1010046962167&jrtk=5-yul1-0-1jigmlesmgbmr803-a5e61e4b86fd7896&tgt=GD_JOB_VIEW&utm_medium=email&utm_source=jobalert&utm_campaign=jobAlertAlert&utm_content=ja-jobpos8-agept-1010046962167&utm_term=jatimepostedcontrol&ja=377835123>

[image: avatar]
Heraeus 3.8 ★

Strategic Account Director

United States

$150K - $190K (Employer est.)

1d
<https://www.glassdoor.com/partner/jobListing.htm?pos=109&ao=1136043&s=224&guid=0000019ca1554eb3a0c4deb767b37fe2&src=GD_JOB_AD&t=JA&vt=e&uido=526E0B73870E3CA1A0096498A659253D&cs=1_fe4b9e0d&cb=1772234652796&jobListingId=1010046646400&jrtk=5-yul1-0-1jigmlesmgbmr803-134469abb1514b39&tgt=GD_JOB_VIEW&utm_medium=email&utm_source=jobalert&utm_campaign=jobAlertAlert&utm_content=ja-jobpos9-age1d-1010046646400&utm_term=jatimepostedcontrol&ja=377835123>

[image: avatar]
Choco 4.0 ★

Head of US Sales

Raleigh, NC

$400K - $420K (Employer est.)

6h
<https://www.glassdoor.com/partner/jobListing.htm?pos=110&ao=1136043&s=224&guid=0000019ca1554eb3a0c4deb767b37fe2&src=GD_JOB_AD&t=JA&vt=e&uido=526E0B73870E3CA1A0096498A659253D&cs=1_78e5f4d8&cb=1772234652796&jobListingId=1010047776741&jrtk=5-yul1-0-1jigmlesmgbmr803-8dd2adc30ae35cda&tgt=GD_JOB_VIEW&utm_medium=email&utm_source=jobalert&utm_campaign=jobAlertAlert&utm_content=ja-jobpos10-agept-1010047776741&utm_term=jatimepostedcontrol&ja=377835123>

[image: avatar]
Deluxe Corporation 3.5 ★

Client Manager - Major Markets

United States

$90K - $140K (Employer est.)

23h
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<laTKRqYMTsqyxXXodvsomA@geopod-ismtpd-56>02-27-2026 18:24:13
84
02-27-2026 18:17:5112-31-1899 0:00:00CVS ExtraCare <extracare@mystore.cvs.com><TDCOATES@gmail.com>CVS ExtraCare <reply-CFZNSZK3ZIJU5CHFBCCJX6LN5U.100219@mystore.cvs.com>Thomas, Your ExtraCare Card Called...




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*FOR YOUR 2% BACK: ExtraCare(R) card required. 2% back in ExtraBucks Rewards(R) on qualifying purchases in store or online, available to redeem on your next purchase. 2% is calculated on purchase price, minus coupons and discounts, and before tax. Limit of $5 ExtraBucks Rewards for any single transaction with maximum of five qualifying transactions and $25 ExtraBucks Rewards per day per card. Excludes items reimbursed by a government health plan. Other exclusions apply.
https://www.cvs.com/extracare-cvs/terms-conditions
Visit full terms and conditions.





*FOR EXTRACARE PHARMACY REWARDS: You must enroll in ExtraCare(R) and opt in to receive rewards for pharmacy activities. ExtraBucks Rewards(R) for pharmacy activities are subject to calendar year limitations per eligible member. Not a cash equivalent. Rewards at the pharmacy are not provided or earned for transferred prescriptions in Alabama, Illinois, Mississippi, Oregon or Tennessee or for controlled substances, and are not available in Arkansas, New Jersey, New York or where prohibited by law. Exclusions apply.
https://www.cvs.com/extracare/free/terms?icid=ec-home-ec-terms-disc
Visit ExtraCare terms and conditions for full details.


ABOUT EXTRACARE PLUS: Membership is $5 per month or $48 annually plus any applicable taxes. Must have a valid ExtraCare(R) card to enroll. Membership requires recurring charges to your payment card and automatically renews until canceled. To cancel, call 1-800-746-7287 no later than three days before the renewal date or cancel online anytime. No refunds for monthly or annual membership fees after the recurring charge is processed. Memberships cannot be canceled or refunded in store.
https://www.cvs.com/extracare/plus/terms
Visit ExtraCare Plus terms and conditions.

*FOR $10 BONUS REWARD: May take up to 72 hours to load to ExtraCare(R) card. Bonus reward expires on stated expiration date and cannot be used toward renewal of ExtraCare Plus(R) membership. Only redeemable on a single transaction at participating CVS Pharmacy(R) locations or on
https://www.cvs.com/
CVS.com(R) for eligible merchandise. Minimum of $10 purchase (excluding taxes and fees) for
https://www.cvs.com/
CVS.com purchases. Bonus rewards are promotional, have no cash value, are not redeemable for cash and are not transferrable. Cannot be exchanged for cash or gift card and may not be reissued or prorated for refund.
https://www.cvs.com/extracare/plus/terms
Visit ExtraCare Plus terms and conditions.


*FOR CVS PICKUP ORDERS: Simply place your order online and we&rsquo;ll have it waiting for you at the store in as little as one hour. Colleagues will begin packing orders 30 minutes after store opening. 24 hour stores will begin packing orders at 7:00 AM. Any order placed by 8:00 PM will be ready the same day. If a store closes prior to 8:00 PM, orders placed 90 minutes before store closure will be available same day. If a store closes less than 90 minutes after 8:00 PM, orders placed 90 minutes before store closure will be available same day. Holidays may impact store pickup availability hours. CVS(R) reserves the right to limit the quantity of items ordered for pickup, as well as the days of the year and daily hours this service is offered. When your order is ready, you&rsquo;ll receive a &ldquo;Ready for pickup&rdquo; email (separate from your order confirmation email) with additional instructions. To pick up your order, go to the store&rsquo;s checkout
counter and ask a colleague for assistance. After you&rsquo;ve picked up your order, we&rsquo;ll send a &ldquo;Your order was picked up&rdquo; confirmation email.






*FOR YOUR 2% BACK: ExtraCare(R) card required. 2% back in ExtraBucks Rewards(R) on qualifying purchases in store or online, available to redeem on your next purchase. 2% is calculated on purchase price, minus coupons and discounts, and before tax. Limit of $5 ExtraBucks Rewards for any single transaction with maximum of five qualifying transactions and $25 ExtraBucks Rewards per day per card. Excludes items reimbursed by a government health plan. Other exclusions apply.
https://www.cvs.com/extracare-cvs/terms-conditions
Visit full terms and conditions.





*FOR EXTRACARE PHARMACY REWARDS: You must enroll in ExtraCare(R) and opt in to receive rewards for pharmacy activities. ExtraBucks Rewards(R) for pharmacy activities are subject to calendar year limitations per eligible member. Not a cash equivalent. Rewards at the pharmacy are not provided or earned for transferred prescriptions in Alabama, Illinois, Mississippi, Oregon or Tennessee or for controlled substances, and are not available in Arkansas, New Jersey, New York or where prohibited by law. Exclusions apply.
https://www.cvs.com/extracare/free/terms?icid=ec-home-ec-terms-disc
Visit ExtraCare terms and conditions for full details.


ABOUT EXTRACARE PLUS: Membership is $5 per month or $48 annually plus any applicable taxes. Must have a valid ExtraCare(R) card to enroll. Membership requires recurring charges to your payment card and automatically renews until canceled. To cancel, call 1-800-746-7287 no later than three days before the renewal date or cancel online anytime. No refunds for monthly or annual membership fees after the recurring charge is processed. Memberships cannot be canceled or refunded in store.
https://www.cvs.com/extracare/plus/terms
Visit ExtraCare Plus terms and conditions.

*FOR $10 BONUS REWARD: May take up to 72 hours to load to ExtraCare(R) card. Bonus reward expires on stated expiration date and cannot be used toward renewal of ExtraCare Plus(R) membership. Only redeemable on a single transaction at participating CVS Pharmacy(R) locations or on
https://www.cvs.com/
CVS.com(R) for eligible merchandise. Minimum of $10 purchase (excluding taxes and fees) for
https://www.cvs.com/
CVS.com purchases. Bonus rewards are promotional, have no cash value, are not redeemable for cash and are not transferrable. Cannot be exchanged for cash or gift card and may not be reissued or prorated for refund.
https://www.cvs.com/extracare/plus/terms
Visit ExtraCare Plus terms and conditions.


*FOR CVS PICKUP ORDERS: Simply place your order online and we&rsquo;ll have it waiting for you at the store in as little as one hour. Colleagues will begin packing orders 30 minutes after store opening. 24 hour stores will begin packing orders at 7:00 AM. Any order placed by 8:00 PM will be ready the same day. If a store closes prior to 8:00 PM, orders placed 90 minutes before store closure will be available same day. If a store closes less than 90 minutes after 8:00 PM, orders placed 90 minutes before store closure will be available same day. Holidays may impact store pickup availability hours. CVS(R) reserves the right to limit the quantity of items ordered for pickup, as well as the days of the year and daily hours this service is offered. When your order is ready, you&rsquo;ll receive a &ldquo;Ready for pickup&rdquo; email (separate from your order confirmation email) with additional instructions. To pick up your order, go to the store&rsquo;s checkout
counter and ask a colleague for assistance. After you&rsquo;ve picked up your order, we&rsquo;ll send a &ldquo;Your order was picked up&rdquo; confirmation email.
























<716594ac-1bb2-4830-8317-9df226aeded2@dfw1s10mta1344.xt.local>02-27-2026 18:17:51
85
02-27-2026 17:52:5012-31-1899 0:00:00Glassdoor Jobs <noreply@glassdoor.com>tdcoates@gmail.comGlassdoor <noreply@glassdoor.com>Account Executive at Burt Process Equipment and 5 more jobs in Remote, US for you. Apply Now.Castlight is hiring
‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏ ‌​‍‎‏
[image: Glassdoor]

Job alert: Account Executive
Your job listings for February 27, 2026
Account Executive
Remote, US

[image: avatar]
TeamViewer 3.4 ★

GSI Account Director - Remote, USA

Clearwater, FL

$92K - $154K (Glassdoor est.)

Just posted
<https://www.glassdoor.com/partner/jobListing.htm?pos=101&ao=1110586&s=224&guid=0000019ca11ea20ab8701834da519294&src=GD_JOB_AD&t=JA&vt=e&uido=526E0B73870E3CA1A0096498A659253D&cs=1_4c1a5fa9&cb=1772232769720&jobListingId=1010047813098&cpc=44CD5376B8534B8F&jrtk=5-yul1-0-1jigkrvvfl011800-c63425aeca563001---6NYlbfkN0Anq-85rwIKJDDmEvrwCqILL0U-JRiZWX6ZTDuQnLCnhNOj-wT4HKEis4hGl8ogFScikbC3hKZJQe8YtIEN_CysBRXKCpbqiMllrDwi2rOgvgnUJn2YgEYBoaVUsIEPRZn2BijKl4hWxt0UinE2hEU8y1AbXdwkvH7zvuHfekZCfrb6VJJJy6JKl5bG847oWDBKIRmCEGmn1YldLwJkmsfvNTMIA8NLVXE1j5jgTK3yDXIM3KfHHvqf-WJERewWRXQTxheQePbIKru7OdrRm4_Uyaqmi9LIzpUY45HeAtshyT5RV7EU5w7u5X4LxuTwezfoddoEkhAcyehtg82Ofhex7-C5hY-rqR0bxX5e0hKR5YdHS9BCXx2dxs9nzjT3bQDly079Ad8-mZvIdmw4SWy6yDDi4F0kejZWuWceq1Kod2EszMVoQlgcuG3iwCqW_HTN0I1UAbU7j1bw6VhgjmolzxGHDmG8mOWEUNupf8M1gNBnfcwxJ_cVWQgvUdyJMrBlQ7DcvvnWjabL-EGZdDR8t3c84SpyK-ooGiRy0H-cb-ZNP6_9yaIgD-Xm4zSycgzNWpyEj3ZB4GHy43MLi3Mn17cb_LG_Ky4xCdaYMOPQw_dUw49YO0cAvK9RIigPLdn9vfQsUylI85IHXBbgx1TECGgmv1A5cjM7F9UdGH93qk7QzCY1YnLUDu16BuLw-3DKFtGGMzHicbPQoD2eakMXlX_nptFqNJJvxCHtnIgKxbZA6SFSfUMDLrpzGatJcXo56Z22YHTqQISP1rrw4Gjk7uPHiJLMYno%3D&tgt=GD_JOB_VIEW&utm_medium=email&utm_source=jobalert&utm_campaign=jobAlertAlert&utm_content=ja-jobpos1-agejp-1010047813098&utm_term=jatimepostedcontrol&ja=377831153>

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Episciences 2.7 ★

Account Executive - Chicagoland: Dupage, Will, Kane Counties

Chicago, IL

6d
<https://www.glassdoor.com/partner/jobListing.htm?pos=102&ao=1110586&s=224&guid=0000019ca11ea20ab8701834da519294&src=GD_JOB_AD&t=JA&vt=e&uido=526E0B73870E3CA1A0096498A659253D&cs=1_34ee1bfc&cb=1772232769720&jobListingId=1010040829528&cpc=5EFBB0462F9C6B7A&jrtk=5-yul1-0-1jigkrvvfl011800-c86ff44dd02c47a6---6NYlbfkN0Ad0pTi-90wHXPpEXwiOwS_hDTgdXP-UKm0kY4TCJTICy10lLnKQzDHUKuvFa_eVIm_tvSzuXIm0360u8jpbzoLy25e6tBc7HWb--fzT69u-4e-j9BKM4EGLHmU0AF8ZKKYGfGndakxFfFLB87Y-tp3UHr5DPFAwj-KM_gCcb4F61Ab22-thDlhgd9Xbhp5K8eG1Wa9eVbYezm1aEf5su1C9sDLLMbs7b_Zh6Ub8zuL6wg5QFzYJWCd6_7fbAqJDuAEnB3q2CYClIwzuLFLKqlhqf9zlcj6bsKwqZ74rtoTrytMFTgyS7V2eW_M03KtpL1bNway-kDqWZASR9pQE81di33-1Zztixo53teYIakq8-s51f_JwNJm0NRFTxUcIIItn5ZjBlaAGLMG_6eGNULOOEYxDILYfGe_b-JJyvSZRsi279JUhbMIXFoQ00mYVBZr870nbhduNi40KGe6sIRrVjRgQQ33f1BcSOwBAyjezNKzV2YQXQQqNlwotOsVhlIa1Aw88YTi9919KMlSoV-WXsWQ2RMsnWIHdEgSht550SADLqXUs6cOv-KIyEYZxFkjqfaszYSKXhMEdpHPMGx16HljOgKoY1z2pg9Hoi3RQp1jcg50d7WpKZHDEJzvKR9cR_Oq-T3YQNn0_6SxqYgui4cbXh3-b6lb9SS-45_sH8Abym8Yb463bIPTvzPlWagAUOpKzt09l2OM206RLugVbkocaOBuoRQX502vUFZGDKefFX-RsGEy8bbJyGLUhd5utsJOOje8_CtJLt-DLUADizUu2HN5G2w%3D&tgt=GD_JOB_VIEW&utm_medium=email&utm_source=jobalert&utm_campaign=jobAlertAlert&utm_content=ja-jobpos2-age6d-1010040829528&utm_term=jatimepostedcontrol&ja=377831153>

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Burt Process Equipment 3.9 ★

Account Executive

Colorado

Easy Apply

9h
<https://www.glassdoor.com/partner/jobListing.htm?pos=103&ao=1110586&s=224&guid=0000019ca11ea20ab8701834da519294&src=GD_JOB_AD&t=JA&vt=e&uido=526E0B73870E3CA1A0096498A659253D&ea=1&cs=1_f1808c31&cb=1772232769722&jobListingId=1010047613305&cpc=F4EED0218A761C36&jrtk=5-yul1-0-1jigkrvvfl011800-3647b6b141a44423---6NYlbfkN0DlM0j2MNVhiO9hQd5OIfb8c0FySWF7jojlI3Seg6wcOZ0Etv0jI_unOKrDAeFY2uf7SWo-IpFl3UxotGxx7w5PxZKxtqzvU1j27g_rxnYkAN5SHRPAJ_r5WOzaVPUuyDm6iTJfOEHH_qSRhelSsdBENgD-tCXgm4pRbk1Tle2i6IXgWNnpGvDeJs8A7dNz_RaW8DZ7YADgegkHTVEYKqeha43_ZhlSRb3DM5NbmHCUiBBuQxStmXy80ERjtbQlsOxRmaC7NCFLqzUC8t7PppmNtMf1MZxq8OOYdWtDMqx_e1olwElnLBK-4QalQL1hvAYapap38PQBTpHnfSLuZc4kwogkivBbSuifYgSZh58sbm_10-rUtChDA2YlAnRrhkWrT9H6iZQ47KXp234rb1qZ-2ma4ksf78qX0QY4wBBsTLH7usNdl4r4Fc6CYdWrgjI5ULo3DbYUHqO7Fu1qrdjcbyRGvI5Ixk-TV6N4dR88rdciMur1m5yEx1OPwR1-Cvr6R3BDRkkay_oV6kTsRECsKfQdJ6i0EnkUXZ4Qeb1FfNvBI4lNkTT1wdE6XAfrPxIbvM9jW8IfjOfWNgPlXgDleKMOzreMkhArNVOiy-SGdWO3Iec4MiUXW5BxcY6qm-zdZEifLFqYJx8cegNhQU-C0KLhWdafBXj9QnMMoU6kdrKNzAxlXCIZ_qMyTH_GvvKx4m-2NH-M5-UAgINPJtG4G_tnA0d85fLQJ5pZk_uNwktARVwQ78bP_MasJFKPryIGJvTjuXm7gXfmp4Lvre4q__UHroYVCz4dhB0iRh0WhiCNlfnXyytJ&tgt=GD_JOB_VIEW&utm_medium=email&utm_source=jobalert&utm_campaign=jobAlertAlert&utm_content=ja-jobpos3-agept-1010047613305&utm_term=jatimepostedcontrol&ja=377831153>

[image: avatar]
Burt Process Equipment 3.9 ★

Account Executive

California

Easy Apply

9h
<https://www.glassdoor.com/partner/jobListing.htm?pos=104&ao=1110586&s=224&guid=0000019ca11ea20ab8701834da519294&src=GD_JOB_AD&t=JA&vt=e&uido=526E0B73870E3CA1A0096498A659253D&ea=1&cs=1_7d6722d3&cb=1772232769722&jobListingId=1010047612496&cpc=654405A9B1E0A9F5&jrtk=5-yul1-0-1jigkrvvfl011800-f336d0d82fd6db88---6NYlbfkN0DlM0j2MNVhiO9hQd5OIfb8c0FySWF7jojlI3Seg6wcOZ0Etv0jI_uneOVGotGcljSAUhml0OvqXA755JULcmUkv3n4UBgP2vAPuavO5Wa14eFqxGEZm8vRwC8JK9yyhBNC88DRBY7ncHIBgitEmPm9rslEGVKYR8KpNGX4OqyLDFVsfiXm_7pWz79--sggiKubLfUhDBBC7LANbh9x5mZrJ3Fkr-21M3LFNt7nSfaRrFFNc9pHciSZs77hOJ0WrcSq9Oz6bT3JxQjfIq0MluacPHLv85mMBYG6VIG7DfieXZLEMUq2HctJ9ygHO2HolPLyqrtcVTJrvfOB4bUy8wx75kH6Rcbeeprse-aURhWuwEFfxf3rr9h79v1DXelkdyjZ6QsSbV5t3OB0UWh9HCnGTmX9kdyMqbWOLMYHAAwDwuMzDonDGYE80dunFizYY3UJdv-oed070VD2TzK_1KJ8Cm65T6UjoXdL0SBAHL96gDQhR8Y9gaD1Ogsg2ymj_d5M2mxw1mHEhswySYN55uNLfriC-fKIbe3A47uhPbwcdegbPVQ4V6Nk_3FNmiaWhIBGlixckgAyVuLY7eU4unqUMlF9B_OR821NcxPNY87Cq9n6LWouBiC8Ityl9vUrkJl6t24AnmNSUELLcBQGk737X3kNPsaEg_WyILipvH4e51COjrb05E2CzkTmgTqn32H97b4RmPWvd8jdSmTNPRZw6PI7gL3WmGhPVqpw08LxY7ubAD6Hv_zTUu2W_UtH-PWmYgQcZpO6iilqSkqP6ER3s6hejakX_vQriJijSi4W1w%3D%3D&tgt=GD_JOB_VIEW&utm_medium=email&utm_source=jobalert&utm_campaign=jobAlertAlert&utm_content=ja-jobpos4-agept-1010047612496&utm_term=jatimepostedcontrol&ja=377831153>

[image: avatar]
Lakeshore Learning Materials 3.6 ★

Partner Inside Sales Representative (Remote)

Alabama

Easy Apply

2d
<https://www.glassdoor.com/partner/jobListing.htm?pos=105&ao=1110586&s=224&guid=0000019ca11ea20ab8701834da519294&src=GD_JOB_AD&t=JA&vt=e&uido=526E0B73870E3CA1A0096498A659253D&ea=1&cs=1_5d09c837&cb=1772232769722&jobListingId=1010044958181&cpc=FA84DF7EA1EC2398&jrtk=5-yul1-0-1jigkrvvfl011800-df5c0a1a2f9218f2---6NYlbfkN0BeFm8pbmROb9PyittrVgizWoeXcqcAHiHO7qzxPoD4Px0MZ_uldBRsrx7c1WENUmpti3hUkx8kxU4adu0n1r7zaocYKu6GO4RIY_q2GGk0kw7aSlB9anGUi5hyzQg_5x3-ajziwvz4g10MIx5whNJQw3w6wigBxBeODQY8Z1i_wDhyivgQmgD8r6B_RIqkoNve1wNcTBoI9ZfmzkmUs_iMiIJqkegg51LuVyyDVtDXPk5KWn5QSpL_LV6z0VJtP_SrFihy13lThor3BIkgxfvTP75Zkbvlj77-WCYzAh0drO_xEKfN2pSFxc6Hfdz6Pii43KL9eSA6eN991zEabBdVDzAy41hHUCQ17P2Ukboj2I_Q3lGKN1woICIFtmdfV9GvtZ2wtG8rxvauIVby_g86hW9VazggLtYfCeXMJD89I3Op2811LFl1NHgyK0l_tOeW1o0_-UkgD0X_MxYxbuj0wlNAV5RPnyT1KD2JKgqpZU_LWEPl6dMdLlRzZ-QUkTs-hX_Hef-fLxv0RAwjWcsLMQFdwSyby3YysFhmVy09hOs0tGWgKMBgkb8gfBmQ1Lz2jREtm7RCKZS7-gwrhLW82rjd07S_51a6yCVmiK8_0HT42J1wlaSqOMJjTexkqu4zC45fQcIgKNNS8tf13Y5hb6MK6IuB43PJ2D-bxAcatTcRzoEg8fCwhegzFftMgeB330j4GSPeRcWzp3CSHt1Szv296iwUtGbuyiXbfTB3ez19UANDkNnCCmqOp4AmjyPHPG42huFxfY0X9N1ZDL_oneDo0TMdhABR8KC0BAFpqgjC1nDc0M7kiSGkjBELJRw6KegAmJUZGlgrcnxL92XqlwNLTBAlU6bxcuRP3AJnTHeg85BY4FLo&tgt=GD_JOB_VIEW&utm_medium=email&utm_source=jobalert&utm_campaign=jobAlertAlert&utm_content=ja-jobpos5-age2d-1010044958181&utm_term=jatimepostedcontrol&ja=377831153>
SKYLINK, INC.

Account Executive (Aviation Industry Experience)

Remote

$55K - $75K (Employer est.)

Easy Apply

2d
<https://www.glassdoor.com/partner/jobListing.htm?pos=106&ao=1110586&s=224&guid=0000019ca11ea20ab8701834da519294&src=GD_JOB_AD&t=JA&vt=e&uido=526E0B73870E3CA1A0096498A659253D&ea=1&cs=1_f7ef51c5&cb=1772232769723&jobListingId=1010044035688&cpc=AC285F3A3ECA6BB0&jrtk=5-yul1-0-1jigkrvvfl011800-4e599c47f2548d3b---6NYlbfkN0CqqJkE5k2eCNwcoG17CepQgwzBWTvAXM0du9Pq2FFK8GqtZ83ebWVOKO8zv_QIVsf_8BawoqvRiCAJdjoHlJOTpA3oEa1vrPLukceLj30rG_Jc8trCaxASkcG1Dd_2Lo6uFZvs4q3RxRTOZv3VAFM7594R1Uq_X-NgC5l2Rs_myPT3l-4QzRPccazPzI6LMhRCjiHUkAx8NasyUuZVyle9hKVJnR1-SXtWqt1D7f4kZaI0FFFyosTfsrnVIjdpNDKClR2jeO4A1ZfNb8xDVdM-HEcvQiCotjE3Spppzvln_PsXcE8FoXOHjKa9uN3lcXAJ_Q_Gy_6mSLQEVdJ9yZsksD54F24GRsBGt-cca7cZunJ8qM6W58zhL9YIfUzQbH4dPQxoBe5TYGt-_N02WnZ6j9B2hqE_whWHHiGOM_DkXM4eR3l8wumtVOSu6blx7C4P3PW0ASAPtzzHG-aT4u0IQkWmOm7tLzjZi9l8Sd-rwWXr55aBXnIk5JFuqicpEb9lgiICHUMj6hHGFO_gAKUto-9Ud6vkFi4yVy1iEgCqGRFdYjF_Dz9cpXcoUeMyJU_YTi4WJ14nnvsze9exxRgb3s6kNf91vDPKeg49pxKL0xkx5Gw4DzIJ3ccry4gjDEsRN-dhv8tBVznYGzY6cRm87qb60dpFnWySh1xZelSY6uAfDSpPp3XnZn3IYcN8Ofm3XCPzszx82Dj3fy-gGg6hXlzDWx4yz2EMLQbF1ZuvkIBwNZ1pOYlk3i8ay4pcByA0uB3EBTMfPpzpBlQljc6e5TOH26gEq5amSoxXo-AnvHaKhx6VQSqROqkr8PE-J1zuVtqz21xB8pgOlq5n64ny&tgt=GD_JOB_VIEW&utm_medium=email&utm_source=jobalert&utm_campaign=jobAlertAlert&utm_content=ja-jobpos6-age2d-1010044035688&utm_term=jatimepostedcontrol&ja=377831153>

[image: avatar]
Wildfire Defense Systems 3.2 ★

Senior Account Executive

Remote

$120K - $130K (Employer est.)

Easy Apply

1d
<https://www.glassdoor.com/partner/jobListing.htm?pos=107&ao=1110586&s=224&guid=0000019ca11ea20ab8701834da519294&src=GD_JOB_AD&t=JA&vt=e&uido=526E0B73870E3CA1A0096498A659253D&ea=1&cs=1_c1c4db75&cb=1772232769723&jobListingId=1010045463873&cpc=F41FEAB56D215062&jrtk=5-yul1-0-1jigkrvvfl011800-769b9b7e0787d049---6NYlbfkN0Ax4rP91yBNjgC6UA2J0yNX57a5034F6O_kKvA87bZlBSpvVSYq6KqqD896cHmEkeg13CgIES0qzFU6e2SGYmFO1ISppqjYsdEZs7R6Zoh9cUYKP0tyxULReY9Fol2gLnjyIdKN9DV6qHmZo4rpOOmWaCi8H_C-Sku4lIQXtTWdknwevsHcA6HqC8uxN-Q_E-P8nI5y3jABeoc-DO5BRjRIpqm-e2pfdL1y2zC62nkjcDRYyOnj-tQzrjPV0AHCDwDqay2HJ24OrjIL5-Y7gyzomIY4Kb35dbxloZA6-hE6nfD4m96oMnGHaPl_hOd_Ryp8-EtffGGabGJkAPBh3Ekg1Ee4ConyOgJeY4TT3YX0gDzReJqW-mwZ3bRBXzVbDOlKazzeN4cBeGJi2BAncQCCPIjq22S_mwxrdOys3r7R2XLYNkdssL6jv9GpaEs-eoN76WV33QBLcZBGppujRVZtFj3sWlcm7_QdUAT6qrXsJB6OmGGo_jpeV1kwLWUgPYVLLzfj2ErZXa-Q982pwapA4vJtdq5Lr0aRS4wsY4XH_VUwjXF5p2-n2yy5D3qI3bVkPOwiTszS0ywDnC1SolMHBViHD2OcT7qvDkQz6rCo-w27yrH55NCeEROhYUe6K_Yn7izXObUlQpR0Qn-nneXKC9h0h5tAyUck8NmtjUi0IXAPybb3EJ5zhG5chGY1ojS4ZxRZ3g9XilwA6NC22MWktuXRCgeNqQy_l9ZQX2IDQikXwAEfd0CMru1PG1oTsNMabApk7n7J3zpeEHNJSaNw2jMn5_aD8yrVpZzHC19XY2nAjH9vvWrTjWw1dlTgd-2COwH7bV3GrQ%3D%3D&tgt=GD_JOB_VIEW&utm_medium=email&utm_source=jobalert&utm_campaign=jobAlertAlert&utm_content=ja-jobpos7-age1d-1010045463873&utm_term=jatimepostedcontrol&ja=377831153>
Canopy Media

Account Executive (Digital Marketing Agency Sales)

Remote

$45K - $65K (Employer est.)

Easy Apply

1d
<https://www.glassdoor.com/partner/jobListing.htm?pos=108&ao=1110586&s=224&guid=0000019ca11ea20ab8701834da519294&src=GD_JOB_AD&t=JA&vt=e&uido=526E0B73870E3CA1A0096498A659253D&ea=1&cs=1_8ed2e60a&cb=1772232769723&jobListingId=1010045561497&cpc=654405A9B1E0A9F5&jrtk=5-yul1-0-1jigkrvvfl011800-24e2af5d2473d057---6NYlbfkN0CXscQXrrV8qrjjQPePV8jKtMjhE58m7RHPfQ9ptXBZc6B-WEhCyZl9nVqqbHL8Qas-7s2JIhaC11elcXfrQKkHhMUUQvBpq_V0xhxEfGYR6PAXD9VWOUs3_3uM14EhPCLkcQ74xN2WMpmtX2S62zodhSwu7Uir6dtgwNl5-quhepvjp_0PkfQD8UgO4pbiHWe4gVNXUi4cixObPQjzmK4xWT4iVkX4S4LVSWp4tceH-0GVFPnnDU2ZpihK_dQRX6mrfrAhymrrt8ihmkgsWQiIu35Qxt9NnA5ruewUho3L2NVlDJuUEcfxcxKjv4RQY3hz23lchvjyVVlkmHrvNMIAS2AB8-jaKxQYvPZYYkejaw1TDPfKRWzfsKPHVnqoko_r56-SI1YXW1AqthF_065sZjHMzDpvZTIc5KY3YoSSEFsUJDKgJenzXGVhyXydt70UiK-VRY7Ixt0Q9z6_6N4MNZjUk9N6BywmEZbiw5HTNpgNX7jV936QAyzMbZvWs0HW194XgPky-GaXGiEXLEiwwkK7i7gTh8PGXT2EyYovp8N6oVS71LRy021lcPD0P6EGvX6m9L8G11QWnq8YHoPlZpQDFVv-jjUhcxj6MKFI4yHSvWaR1_A2DQiourSrVWTDADcLvQyAIFGyuVwKXwvya6fUfPp5yFactqnT9iqRab-FewgpFT_8FJgfBFrxdXAVhxv-Wy-AgZgxYcsNwADVEKPlc5KOY9pfALshXWfP3n47tAAdHilTOKEQMI3ZzxB2et9vNgxyFkdVF8PXe9NAM8P8Y_OHea0arEwoMe7Nq1t2yYLAb1X5hhqOE7SvpsvCA0aUHP4YziUCtEaogU03&tgt=GD_JOB_VIEW&utm_medium=email&utm_source=jobalert&utm_campaign=jobAlertAlert&utm_content=ja-jobpos8-age1d-1010045561497&utm_term=jatimepostedcontrol&ja=377831153>
SKYLINK, INC.

Account Executive (B2B Sales Experience)

Remote

$55K - $75K (Employer est.)

Easy Apply

2d
<https://www.glassdoor.com/partner/jobListing.htm?pos=109&ao=1110586&s=224&guid=0000019ca11ea20ab8701834da519294&src=GD_JOB_AD&t=JA&vt=e&uido=526E0B73870E3CA1A0096498A659253D&ea=1&cs=1_a5619046&cb=1772232769722&jobListingId=1010044038077&cpc=AC285F3A3ECA6BB0&jrtk=5-yul1-0-1jigkrvvfl011800-7244eda207c654a5---6NYlbfkN0CqqJkE5k2eCNwcoG17CepQgwzBWTvAXM0du9Pq2FFK8GqtZ83ebWVOu499cgmwPm4wyYYaKzzRJsxFdGpZZ4fPSadenwnfu3Rdi-nN_NyYpAoV4mEup4BAOQkKnoX36sXkflOyPIpGDqKlT3SW_4rouCL5kJaA2tv0QiNtb9eZmI2eMMGVu2WuwYrRvoZTvJ1EetUbSukZCOtdi4iSwXCzDmRwtZQJ2Gwx5Dl0scTTFJQpaYq_X-Mm4cIbstdyvK3ULFvFPw5s2Srav8h0YmcPxX8klAZtFdVyaZiUn1YKePOnYoe3f4wqaWBjpWLS4MPHlrTAAQiafAhO_HIVEqk-hUtW6NTK4O2nYJafBZyx91w0oUn7hj4drTNZ1laKNVsrtgARriJLtLCJtffwK-W6FHeQH0y0SLVmeEsHekjgwHjT9DbG1kdez1IcJvmG4gVFXoAMptLI4A0Qbuf1PwsZCA246opaoAJeyZIm3j0hDcpo681RSCRf5F4nIsI_VRU2LXt5P_OYo12ebZNoD-9bwT5MCIKF6JWhlv7qbmuBTGwvuZJPt_IU0mAYA7HVq4HKTUp9jiIAMM4LKJZO4Z5Mdwtb2w-s-unP55k0FfRwZLNXlY-O_XAFfvc0FY5Cwzg3ttK5qIrAHEX5SAPQhN5QpbktUUMssgcf2ncCthc-617erc7953dM3z54O5AyKPYPeLnKbJl3TK90J4m5UQHfhwEGfhp4GQk7JhrgIv9Z2excDDwOVqiVTZ9tHFqvrLpCHMgo2mhiaWYLLOpqSAkd6J-vWlUlY9cb8jw9rEpuvipzJgwb_C6w6G9ylAH3w-43fpKk32BDfA%3D%3D&tgt=GD_JOB_VIEW&utm_medium=email&utm_source=jobalert&utm_campaign=jobAlertAlert&utm_content=ja-jobpos9-age2d-1010044038077&utm_term=jatimepostedcontrol&ja=377831153>

[image: avatar]
C & L Aviation Group 3.6 ★

Regional Sales Manager

Remote

Easy Apply

2d
<https://www.glassdoor.com/partner/jobListing.htm?pos=110&ao=1110586&s=224&guid=0000019ca11ea20ab8701834da519294&src=GD_JOB_AD&t=JA&vt=e&uido=526E0B73870E3CA1A0096498A659253D&ea=1&cs=1_c35aa366&cb=1772232769722&jobListingId=1010045027966&cpc=F41FEAB56D215062&jrtk=5-yul1-0-1jigkrvvfl011800-01a6ede48b710b95---6NYlbfkN0Ds27XU7fovQAndwRJJOTO5EMzgeieMFWIjYxuB9xcmYCr77DI97OyJ-KdaVztecFFnR1N60HVRIR0I3qa8pnDuuP2FguM7xX1G0O3dF2ntpBPlU3aUt9R_u63vUf341tchwNSRA69NjBna8ow9vTrK0JILpqscLEKEtPdlHZqswU9_M3ethwjqnHlJt5fk4QOhrppuJ7B26Lo2jfyNlCN3gXn_SJm1xDSYF4UnF3mENN3WujyTFSbV4w0EgvcmN_gL_AVBRv_tmBVGY-v_p1gAGPbGAGigm7giiPLxMnBXmznAyU-gAUHrWs9GC5NMr48ycvtLP7PcdkbDXqnC27PylKfmhGSwiPNjTG_GiBNP8GTvA9FlUqF2OwwWpPnCWi_k6XeNxiW3Ysh1-J1gaF7mINFWBBVzhh3plp-OoNOWi8vDYltuboveCyamNlFyN6IJpxC2Y_4OMlodpLBgpflhJiQLxdirghZmztbbR-HZZjJMe6I6T5ORxXsPvMKc6Drf7dJXJxW47SxUYn6A6MC9pmgPFU5-iHXnaDU3ndiJ7j9fcnXA3MiNvjD8q4Z9ORgRSu-GYVzWKk-Y0JtON4YvJWx1OAaP0yuFdRiNKiNvrd7Tki6pWR2-5q_ecoGz0--lhSd4DNitUa7pp7M4-DkK1aMFDWO5k0_SXOD82jLMXnA6blsEecOv4B2y8rUhHV7m_iaLUWUnGCQfNL3PKuI-6lSb2An31goWXghK4-sapWupao5lZpy8iKI5QZ88p1duUQnNdFK342zJF-vhOO5TWGJ6rv3_w_9kcA2Q5iBYksuQpUENgmEM&tgt=GD_JOB_VIEW&utm_medium=email&utm_source=jobalert&utm_campaign=jobAlertAlert&utm_content=ja-jobpos10-age2d-1010045027966&utm_term=jatimepostedcontrol&ja=377831153>
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<d1Tlv_LtRwi6-hWJ-scvww@geopod-ismtpd-23>02-27-2026 17:52:50
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02-27-2026 17:36:4512-31-1899 0:00:00Google Voice <voice-noreply@google.com>tdcoates@gmail.comNew voicemail from Roger
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Hey Thomas Roger I was headed to the new day 600 I was wondering if you
were going there or you going to the speakers meeting at 630 Anyway give me
a holler Let me know whats going on Would you please thanks a lot man Talk
to you later Bye
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<000000000000352d01064bd5df7c@google.com>02-27-2026 17:36:45
87
02-27-2026 17:29:2212-31-1899 0:00:00Google Voice <voice-noreply@google.com>tdcoates@gmail.comNew voicemail from (678) 847-3803
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Hello this is council member Willis with the city of South Fulton calling
to remind you in partnership with food and fresh We will host a shred and
produce distribution event tomorrow You would have an opportunity to
securely shred your approved documents and receive fresh healthy produce
while supplies class I will see you tomorrow at Waccamaw Park 4255 Willie
Road South Fulton Georgia 900 am To 1200 pm Thank you
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<000000000000d41d8a064bd5c4fa@google.com>02-27-2026 17:29:22
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<000000000000ab7296064bd5886b@google.com>02-27-2026 17:12:33
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<000000000000f0a82b064bd5885e@google.com>02-27-2026 17:12:37
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<000000000000a96949064bd3bce0@google.com>02-27-2026 15:03:55
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<000000000000287845064bd58882@google.com>02-27-2026 17:12:24
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02-27-2026 15:18:1912-31-1899 0:00:00WHD News <whd.news@subscriptions.dol.gov>tdcoates@gmail.comFebruary: Independent Contractor Status and PAID ProgramPlus, FMLA best practices





View this email in your browser [ https://www.dol.gov/agencies/whd/newsletter/february-2026 ]

*Wage and Hour Division*






*#ComplianceAssistance*

 LinkedIn [ https://www.linkedin.com/showcase/dolwhd/ ]   





U.S. Department of Labor Proposes Rule Clarifying Employee and Independent Contractor Status [ https://www.dol.gov/agencies/whd/flsa/misclassification/2026rulemaking ]
Employee or Independent Contractor? [ https://www.dol.gov/agencies/whd/flsa/misclassification/2026rulemaking ]

The U.S. Department of Labor has proposed a rule to clarify employee and independent contractor status under federal wage and hour laws. The proposal aims to provide helpful clarity to workers and businesses alike so they can more faithfully arrange their business relationships in ways that align with federal courts’ application of the law.

*Learn More* [ https://www.dol.gov/agencies/whd/flsa/misclassification/2026rulemaking ]






?? Working for You





Auditorium with speaker and audience [ https://www.dol.gov/agencies/whd/contact/local-offices ]

We spoke with University of Southern Indiana accounting and finance majors about common wage and hour violations, 541 exemptions, pre- and post-shift work, employers with multiple locations, and avoiding fines through our *PAID program* [ https://www.dol.gov/agencies/whd/paid ].

For outreach events and education, contact your *local office* [ https://www.dol.gov/agencies/whd/contact/local-offices ].







?? In the News





*➡️* *USDOL proposes rule clarifying employee, independent contractor status under federal wage and hour laws* [ https://www.dol.gov/newsroom/releases/whd/whd20260226 ]

*➡️* *USDOL recovers over $409K in back wages from Little Caesars franchise operator for 32 workers* [ https://www.dol.gov/newsroom/releases/whd/whd20260225-0 ]

*➡️* *Denver-area restaurant employed minors to load hazardous equipment, work outside of legally allowed hours* [ https://www.dol.gov/newsroom/releases/whd/whd20260225 ]

*➡️* *USDOL recovers nearly $62K in back wages for 11 workers denied full tips by Denver restaurant* [ https://www.dol.gov/newsroom/releases/whd/whd20260212 ]

*More Wage and Hour Division News* [ https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Flinks-2.govdelivery.com%2FCL0%2Fhttps%3A%252F%252Fwww.dol.gov%252Fnewsroom%252Freleases%252Fwhd%2F1%2F010101993ecb5540-00c06920-4f1b-4b0b-bd40-be8a08b1f702-000000%2FLKOKkQisEz6NZQBZ-wtaZ42UoqYKgabSAKFcfcgScxM%3D422&data=05%7C02%7Cbrown.richard.b%40dol.gov%7C301bffc19a78408c083d08ddf21adeea%7C75a6305472044e0c9126adab971d4aca%7C0%7C0%7C638932919407759737%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=L41kwO3L%2Bpq5XqaqcFpvRVKgzeFq3LDoFLzQbBhKuxA%3D&reserved=0 ]






?? Upcoming Events





*?? **National Agricultural Seminar 2026* [ https://www.eventbrite.com/e/national-agricultural-seminar-2026-hosted-by-us-department-of-labors-whd-tickets-1982392419090 ]
*When:* Tuesday, Mar. 24 from 10:30 a.m. to 6:00 p.m. ET






✅ Employer Responsibilities





Two people using a computer [ https://blog.dol.gov/2026/02/05/6-employer-best-practices-for-fmla-compliance ]


*Six best practices for complying with the Family and Medical Leave Act:*


* Confirm if you're a covered employer
* Identify eligibility and qualifying leave reasons
* Understand the requirements
* Know when to request certification for leave
* Notify employees of their rights
* Communicate clearly

*Click here to learn more [ https://blog.dol.gov/2026/02/05/6-employer-best-practices-for-fmla-compliance ].*








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motorola edge - 2025



<strike>$549.99</strike> <b>$499.99</b>



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motorola edge - 2025



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motorola edge - 2025



<strike>$549.99</strike> <b>$499.99</b>




<b>Extra $200 off</b><br>trade-in&nbsp;bonus&sup2;




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motorola edge - 2025



<strike>$549.99</strike> <b>$499.99</b>




<b>Extra $200 off</b><br>trade-in&nbsp;bonus&sup2;




Intelligent pro-grade camera system




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https://click.motorola-mail.com/?qs=eyJkZWtJZCI6ImE3ZThhODUwLWRiZjEtNDU5NS1iYTA5LWM3ZDQxZjBkMWIxYyIsImRla1ZlcnNpb24iOjEsIml2IjoiNE5pMnA3ak1uVFV4aDkySDcvMVhJQT09IiwiY2lwaGVyVGV4dCI6IkU2L25jVXM0QnhibjE2TXNWdTFvTWlpdWRONngyR2dRZVBDMjl4d0tmUkhMclpvQ0hMM1ZaQ2NBeWtOOWlDUTc4eVRNQnQ2ei8rQktJd2drMkVoYVhGeFFLcVlDajdiTEtydmcyTGFudU15ZE5UR0gzWWZ2L1ZjZyIsImF1dGhUYWciOiJDQ1RZU0ZwY1hGQXFwZ0tQdHNzcXV3PT0ifQ%3D%3D

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https://click.motorola-mail.com/?qs=eyJkZWtJZCI6IjFjOGQ3NmM5LWFiZDYtNDU0OS1iYjNmLTEyMTJmOTI5YjAzMSIsImRla1ZlcnNpb24iOjEsIml2IjoiYTZMWm43V09hTFBzNXpLZVU5ZklsUT09IiwiY2lwaGVyVGV4dCI6IjJJUTQ3NzkrTllDdkEzUmdVTk0yQ0tmVkpWODcxSjF5UU54M1RsWG1MeUNaRWhTRVNpd1YzZ2V6a0RvOFhpYlQyQmViK2lIeFpnQlBLUXA5dVpzSmNGYU5iV2p4TzhUQlJqaHJvdG1mdFk1b3Mrem5NcDVUMThpViIsImF1dGhUYWciOiJDbjI1bXdsd1ZvMXRhUEU3eE1GR09BPT0ifQ%3D%3D







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We need users like you to help test future software updates. Learn more about our Motorola Feedback Network beta testing <span style="text-decoration: none; color: #86868B;"><a href="https://forums.lenovo.com/t5/MFN-Overview/What-is-the-Motorola-Feedback-Network-and-how-do-I-join/m-p/5256358" target="_blank" style="text-decoration: underline; color: #86868B;">HERE</a></span>.





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&sup1; Promotions are valid from February 23, 2026 at 12:01 a.m. CST to March 1, 2026 at 11:59 p.m. CST or while supplies last. Cannot be combined with other offers.
<br><br>
&sup2; Trade-in value is determined by the trade-in device’s physical and functional condition and based on latest market values. If it doesn't match the make, model, or condition as described, you can either accept or reject the revised trade-in value. If you reject, we'll cancel the trade-in and return the old device.
<br><br>
&sup3; A minimum device refresh rate of 60Hz and a maximum refresh rate of 120Hz; actual refresh rate may be less and will vary based on app/content limitations and requirements, device mode settings, and other factors.
<br><br>
&#8308; Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation.
<br><br>
&#8309; Smart & balanced mode has a minimum device refresh rate of 30Hz and a maximum refresh rate of 120Hz; actual refresh rate may be less and will vary based on app/content limitations and requirements, device mode settings, and other factors.<br><br>&#8310; All battery life claims are approximate and based on the median user tested across a mixed use profile (which includes both usage and standby time) under optimal network conditions. Actual battery performance will vary and depends on many factors including signal strength, network and device settings, temperature, battery condition, and usage patterns.<br><br>&#8311; Maximum 30W charge; Rapid charging capable only with Motorola TurboPower™ 33W charger or higher (sold separately); Motorola
TurboPower™ 33W or higher chargers will not increase maximum charge capability.










<171a594a-0ee8-43e3-a486-0efd06e2f320@ind1s06mta1279.xt.local>02-27-2026 13:05:54
96
02-27-2026 8:41:0301-02-1900 0:00:00no-reply@efilingmail.tylertech.cloudtdcoates@gmail.comRejected Filing Notification for filing on case 35902
*Filing Returned*
Envelope Number: *35902*
This is a rejected filing notification for filing on Case: 35902 ()

Return Reason(s) from Clerk's Office
*Reject Reason* Rejected
*Reject Reason* As previously stated, you must pay the filing fee if you
are going to utilize the e file platform. Again, if you wish to file an In
Forma Pauperis you must file by mail or in person.

Thank you for attaching the correct initiating documents but again a filing
fee must be paid when utilizing the e file system.

You can call the Circuit Court Clerk's Office for more detailed
instructions on using the e file platform or our office policy, procedures,
and statutory responsibilities at 757-385-3078 or 757-385-1056.

Document Details
*Court* File & Serve
*Case Style*
*Date/Time Submitted* 2/27/2026 12:07 AM EST
*Filing Type* Petition
*Filing Description* Petition for Declaratory Judgment Injunctive Relief
Sanctions and Supervisory Relief
*Activity Requested* EFile
*Filed By* Thomas Coates

For Questions or Technical Assistance, contact:
Contact Tyler Technologies
<https://eg2113prss.egain.net/system/templates/selfservice/national/#!portal/1023/article/3630/Contact-Us>

------------------------------
Please do not reply to this email. It was generated automatically by
no-reply@efilingmail.tylertech.cloud
<0100019c9f54d75d-f772fa6b-5e03-4d9b-ab3b-2780a5c95ab5-000000@email.amazonses.com>02-27-2026 8:41:03
97
02-27-2026 12:36:4701-02-1900 0:00:00Thomas - <tdcoates@gmail.com>Tina Sinnen <TSinnen@vacourts.gov>, Sarah M Hall <smhall@vacourts.gov>, Willie L Balthrop <wbalthrop@vacourts.gov>tdcoates@googlemail.comFwd: Rejected Filing Notification for filing on case 35902*Subject:* Clarification Regarding Returned Filing – Envelope No. 35902

*To:* Circuit Court Clerk’s Office
*Cc:* Ms. Hall, Ms. Sinnen and Mr. Balthrop
------------------------------

*Dear Clerk’s Office,*

I am forwarding this notice regarding the returned filing for Envelope No.
35902, submitted on February 27, 2026, for the matter styled *Petition for
Declaratory Judgment, Injunctive Relief, Sanctions, and Supervisory Relief.*

It appears the rejection was based on the requirement to pay a filing fee
when utilizing the eFile system, or alternatively, to submit an *In Forma
Pauperis* filing by mail or in person. However, I would like to clarify
that this filing accompanied correspondence explaining the disposition of
the filing fee and the specific circumstances under which it was submitted.

If that letter was not reviewed with the filing, I would appreciate the
opportunity to provide it again for verification. My intent was not to
bypass procedure but to ensure that the Clerk’s Office correctly understood
the basis for the submission as set out in that correspondence.

Please confirm whether the explanatory letter and related documentation
were received and whether the rejection can be revisited in light of that
clarification. I’m happy to provide any additional materials required for
proper review.

Thank you for your time and assistance.

Respectfully,
*Thomas Coates*


---------- Forwarded message ---------
From: <no-reply@efilingmail.tylertech.cloud>
Date: Fri, Feb 27, 2026, 8:41 AM
Subject: Rejected Filing Notification for filing on case 35902
To: <tdcoates@gmail.com>


*Filing Returned*
Envelope Number: *35902*
This is a rejected filing notification for filing on Case: 35902 ()

Return Reason(s) from Clerk's Office
*Reject Reason* Rejected
*Reject Reason* As previously stated, you must pay the filing fee if you
are going to utilize the e file platform. Again, if you wish to file an In
Forma Pauperis you must file by mail or in person.

Thank you for attaching the correct initiating documents but again a filing
fee must be paid when utilizing the e file system.

You can call the Circuit Court Clerk's Office for more detailed
instructions on using the e file platform or our office policy, procedures,
and statutory responsibilities at 757-385-3078 or 757-385-1056.

Document Details
*Court* File & Serve
*Case Style*
*Date/Time Submitted* 2/27/2026 12:07 AM EST
*Filing Type* Petition
*Filing Description* Petition for Declaratory Judgment Injunctive Relief
Sanctions and Supervisory Relief
*Activity Requested* EFile
*Filed By* Thomas Coates

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<https://eg2113prss.egain.net/system/templates/selfservice/national/#!portal/1023/article/3630/Contact-Us>

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<CAO5XQP=BZw6D5Zg4ZNxpMXYnKZxTOR-yViB4OMrykHoZNa8LGQ@mail.gmail.com>02-27-2026 12:36:47
98
02-27-2026 12:27:3212-31-1899 0:00:00no-reply@efilingmail.tylertech.cloudtdcoates@gmail.comSubmitted Filing Notification for Case No. 35924
*Filing Submitted*
Envelope Number: *35924*
The filing below has been submitted to the clerk's office for review.
Please allow up to 24 business hours for clerk office processing.

Filing Details
*Court* File & Serve
*Date/Time Submitted:* 2/27/2026 12:26 PM EST
*Filing Type:* Petition
*Activity Requested:* EFile
*Filed By:* Thomas Coates

Fee Details
Waiver Selected
Case Fees $0.00
Petition $0.00
Grand Total $0.00

*Total:* $0.00

Document Details
*Lead File: * 022626Cover Letter Filing of Petition for Supervisory and
Injunctive Relief and for Declaratory Judgment.pdf
*Lead File Page Count:* 4

For technical assistance, contact your service provider
Contact Tyler Technologies
<https://eg2113prss.egain.net/system/templates/selfservice/national/#!portal/1023/article/3630/Contact-Us>
<0100019ca0243300-cafe867f-c677-46a6-95a8-93bcfc96b57c-000000@email.amazonses.com>02-27-2026 12:27:32
99
02-26-2026 23:42:0401-02-1900 0:00:00Thomas - <tdcoates@gmail.com>Willie L Balthrop <wbalthrop@vacourts.gov>, Tina Sinnen <tsinnen@vacourts.gov>, Sarah M Hall <smhall@vacourts.gov>tdcoates@googlemail.comLetter to Clerk Re Statutory Filing DutyPlease see attached
<CAO5XQP=oHXPu-0AoW-AbCSzAU9taee8nY6EaYOp3Z=-82sSsXA@mail.gmail.com>02-26-2026 23:42:04
100
02-27-2026 9:30:1901-02-1900 0:00:00Sarah M Hall <smhall@vacourts.gov>"tdcoates@googlemail.com" <tdcoates@googlemail.com>, Willie L Balthrop <wbalthrop@vacourts.gov>, Tina Sinnen <tsinnen@vacourts.gov>RE: Letter to Clerk Re Statutory Filing DutyMr. Coates,

The Clerk’s Office has not received any filings for you by mail as of today, 2/27/2026.
If you have filed your documents by mail we request that duplicate filings not be filed through e file.


Please call the Clerk’s Office for any further assistance, 757-385-4186


Thanks,

Sarah Hall
Master Deputy Clerk / Civil Division Supervisor
Virginia Beach Circuit Court Clerk’s Office
2425 Nimmo Parkway Bldg 10, 3rd Floor
Virginia Beach Virginia 23456
757-385-4181 main line
www.courts.state.va.us<http://www.courts.state.va.us/>
www.vbgov.com/courts<http://www.vbgov.com/courts>

From: Thomas - <tdcoates@gmail.com>
Sent: Thursday, February 26, 2026 11:42 PM
To: Willie L Balthrop <wbalthrop@vacourts.gov>; Tina Sinnen <tsinnen@vacourts.gov>; Sarah M Hall <smhall@vacourts.gov>
Subject: Letter to Clerk Re Statutory Filing Duty

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<CO6PR09MB7733C4BF6D3268A31D559D29A673A@CO6PR09MB7733.namprd09.prod.outlook.com>02-27-2026 9:30:19