ABCDEFGHLACAQAWAX
1
PHILIPPINES COUNCIL FOR AGRICULTURE AND FISHERIESPCAF-PMKMD-QP02-F01
2
Version 1
3
Operational Planning
Quality Form
4
5
Annual Physical and Financial Plan (tier 1)Reference Number
6
Date:
7
Fiscal Year: FY 2024
8
Division: AFMD
9
Section: Management Section
10
FunctionKey ActivitiesPerformance IndicatorAnnual Physical TargetsSupplies and MaterialsProfessional ServicesOther Maintenance & Operating Expenses TOTAL REMARKS
11
1st2nd3rd4thTotal Office Supplies Consultancy Services Representation Expenses
12
Develop plan and program relative to management improvement1. Facilitate implementation of plans and programs relative to management improvementNo. of developed Plan and Program11 - February
13
Maintain and recommend for continual improvement (if needed) reliable systems, procedures, guidelines, administrative policies, and other operations manuals2. Periodic Review and recommend for continual improvement (if needed) of PCAF QMS, guidelines, Administrative Policies and other operations manualNo. of systems, procedures, guidelines, admin. policies, and other operations manuals reviewed and submitted recommendation to top management for continual improvement per approved plan and program233210 23,759.89 23,759.89 Phy: February to November 2023

Fin: Office Supplies - February 2023
14
Facilitate agency compliance to and maintenance of ISO certification3.Review Audit Program, Audit Plan, Audit Summary Report and Notice of Meeting relative to Internal Quality Audit% of the submitted audit program, audit plan, audit summary report and NOM reviewed100%100%100%100%100% 101,475.00 101,475.00 February and July 2023
15
4. Conduct of Management ReviewNo. of MR conducted11 19,360.00 19,360.00 August 2023
16
4.1 Preparation and dissemination of Notice of MeetingNo. of Notice of Meeting prepared and disseminated11 - August 2023
17
4.2 Preparation of Highlights of the Management ReviewNo. of Highlights of the Management Review prepared11 - September 2023
18
4.3 Status of Actions Taken/Implementation of NC and Opportunity for Improvement (OFIs) on External and Internal Audit Findings% of Matrix on the Status of Actions Taken/ Implementation of NCs and OFIs on external and internal audit findings prepared and submitted to top management100%100%100%100%100% -
19
5. Consolidation and Analysis of Customer Satisfaction Surveys (CSS) and Submission of Customer Satisfaction Report -
20
5.1. Processing/Analysis of accomplished CSS% of Accomplished CSSF collected, processed, and analyzed100%100%100%100%100% -
21
5.2. Preparation of Customer Satisfaction ReportNo. of Customer Satisfaction Report prepared11114 - Every 1st month of the Quarter
22
5.3. Issuance of Request for Action (RFA) for all customer complaints or a rating of less than 3% of RFA issued upon detection of less than 3 rating 4 working hours upon detection100%100%100%100%100% -
23
6. Facilitate the conduct of External Audit by Certifying Body (CB)No. of Agency ISO Certification maintained and improved11 100,000.00 69,300.00 169,300.00 October 2023
24
6.1 Fill-out and submit necessary documented informations as required by the CB in preparation for the surveillance audit (i.e Filled-out questionnaire, assigned interviewees in the audit plan, improved QMS etc.)% of required documented information accomplished and submitted to certifying body100%100% - September 2023
25
6.2. Submit documented informations to third party certifying body as compliance to all findings/ Nonconformities in the external audit (if any)% of required documented information (if any) submitted to certifying body100%100% - October 2023
26
7. Preparation of Planning, Procurement, HR forms, and other claims and payment forms% of Planning, Procurement, HR forms, and other claims and payment forms prepared100%100%100%100%100% -
27
 23,759.89 100,000.00 190,135.00 313,894.89
28
29
Prepared by:Approved by:
30
MERLYN R. GALDONEZFIDELIA DE ASIS-ANDRES
31
Chief, Management SectionChief, AFMD
32
Date Signed: Date Signed: