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1 | Features | Sales Hub Starter | Sales Hub Professional | Sales Hub Enterprise | Additional Notes | |||||||||||||||||||||
2 | 1:1 technical support | Email and in-app chat support | Email, in-app chat, and phone support | Email, in-app chat, and phone support | ||||||||||||||||||||||
3 | Payments | For ACH payments, you pay 0.5% of the transaction amount, capped at $10 per transaction. For card transactions, a 2.9% fee is applied. | For ACH payments, you pay 0.5% of the transaction amount, capped at $10 per transaction. For card transactions, a 2.9% fee is applied. | For ACH payments, you pay 0.5% of the transaction amount, capped at $10 per transaction. For card transactions, a 2.9% fee is applied. | ||||||||||||||||||||||
4 | Goals | Limited features | Limited features - you can only add Revenue Goals | Additional features - Can add goals for Revenue, Deals Created, Meetings Booked, and Calls Made | Core users can create the goals but only paid users can have a goal assigned to them. | |||||||||||||||||||||
5 | Repeating tasks and task queues | ✔ | ✔ | ✔ | ||||||||||||||||||||||
6 | Calling | 500 minutes | 3,000 minutes | 12,000 minutes | ||||||||||||||||||||||
7 | Stripe integration | Requires a Stripe account | Requires a Stripe account | Requires a Stripe account | ||||||||||||||||||||||
8 | Multiple currencies | Up to 5 currencies | Up to 30 currencies | Up to 200 currencies | ||||||||||||||||||||||
9 | Conversation routing | ✔ | ✔ | ✔ | Core users can create the rotation but only paid users can be included in the rotation. | |||||||||||||||||||||
10 | Sales automation | Trigger tasks and email notifications when deals change stages. | Up to 300 fully customizable workflows for 10 teams, including quote-based workflows. | Up to 1,000 fully customizable workflows for 300 teams, with the ability to leverage behavioral events and predictive lead scoring, and trigger sequences. Also includes quote-based workflows and workflow health monitoring. | ||||||||||||||||||||||
11 | e-signature | 10 signatures per user per month | 10 signatures per user per month | 30 signatures per user per month | ||||||||||||||||||||||
12 | Permission sets | Standard HubSpot templates (Super Admin, Standard User and View Only) | Standard HubSpot templates (Super Admin, Standard User and View Only) | Customize and save your own permission sets | ||||||||||||||||||||||
13 | HubSpot-provided phone numbers | 1 phone number. Not supported in all countries. | Up to 3 phone numbers. Not supported in all countries. | Up to 5 phone numbers. Not supported in all countries. | ||||||||||||||||||||||
14 | Simple automation | ✔ | ✔ | ✔ | ||||||||||||||||||||||
15 | Sales content analytics | ✔ | ✔ | ✔ | ||||||||||||||||||||||
16 | Required fields | ✔ | ✔ | ✔ | ||||||||||||||||||||||
17 | Templates | X | Free users can access first 5, paid users up to 5000 templates | Free users can access first 5, paid users up to 5000 templates | ||||||||||||||||||||||
18 | Snippets | X | Free users can access first 5, paid users up to 5000 templates | Free users can access first 5, paid users up to 5000 templates | ||||||||||||||||||||||
19 | Salesforce integration | X | 500 field mappings 10,000 Salesforce owners 1 account | 500 field mappings 10,000 Salesforce owners 1 account | ||||||||||||||||||||||
20 | Task calendar sync | X | ✔ | ✔ | ||||||||||||||||||||||
21 | Playbooks | X | Create up to 5 playbooks, and capture notes in playbooks. Limited to open text questions. | Create up to 5,000 playbooks. Embed properties or capture notes in playbooks. Can add properties for user to select answers. | ||||||||||||||||||||||
22 | Presets | X | Up to 5 presets. | Up to 100 presets. | ||||||||||||||||||||||
23 | Rep productivity performance | X | ✔ | ✔ | ||||||||||||||||||||||
24 | Standard CRM interface configuration | X | Configure and apply conditional logic to the left sidebar, right sidebar, and board cards based on pipeline, team, and more. Up to 20 customizations per object type. | Configure and apply conditional logic to the left sidebar, right sidebar, and board cards based on pipeline, team, and more. Up to 20 customizations per object type. | ||||||||||||||||||||||
25 | Deal and company scoring | X | 5 total deal and company scoring properties (shared across deals and companies), not additive across objects or hubs | 5 total deal and company scoring properties (shared across deals and companies), not additive across objects or hubs | ||||||||||||||||||||||
26 | Sales analytics | X | ✔ | ✔ | ||||||||||||||||||||||
27 | Teams | X | Up to 10 teams | Up to 300 teams plus ways to organize them | ||||||||||||||||||||||
28 | Calculated properties | X | 5 calculated properties | 200 calculated properties | ||||||||||||||||||||||
29 | Forecasting | X | Default and custom forecasting and reporting | Forecast across team hierarchies | ||||||||||||||||||||||
30 | Custom views in shared inbox | X | 50 custom views per account | 600 custom views per account | ||||||||||||||||||||||
31 | Logged-in visitor identification | X | ✔ | ✔ | ||||||||||||||||||||||
32 | Custom reporting | X | Up to 100 custom reports | Up to 500 custom reports, including Attribution reports | ||||||||||||||||||||||
33 | Association labels | X | Up to 10 labels for associations between each object pair (e.g. 10 labels for contacts and deals, 10 labels for companies and contacts, etc.). | Up to 10 labels for associations between each object pair (e.g. 10 labels for contacts and deals, 10 labels for companies and contacts, etc.). | ||||||||||||||||||||||
34 | Target accounts home | X | ✔ | ✔ | ||||||||||||||||||||||
35 | Automatic lead rotation | X | ✔ | ✔ | Core users can create workflows which include automatic lead rotation but the users who the leads need to be rotated between need to have a paid seat. | |||||||||||||||||||||
36 | ABM tools and automation | X | ✔ | ✔ | ||||||||||||||||||||||
37 | Standard contact scoring | X | 5 contact scoring properties, not additive across objects or hubs | 25 contact scoring properties, not additive across objects or hubs | ||||||||||||||||||||||
38 | Workflow extensions | X | ✔ | ✔ | Trigger actions and pass data to other tools you use, or to your own custom outside applications | |||||||||||||||||||||
39 | 1:1 video messaging | X | ✔ | ✔ | ||||||||||||||||||||||
40 | Account overview | X | ✔ | ✔ | ||||||||||||||||||||||
41 | Sequences | X | 5,000 sequences per account, and up to 500 email sends/user/day. LinkedIn actions require a Sales Navigator subscription. | 5,000 sequences per account, and up to 1,000 email sends/user/day. LinkedIn actions require a Sales Navigator subscription. Includes the ability to trigger sequences via workflows. | ||||||||||||||||||||||
42 | Smart send times | X | ✔ | ✔ | ||||||||||||||||||||||
43 | Duplicate management | X | ✔ | ✔ | ||||||||||||||||||||||
44 | Call transcription and coaching | X | Search, review, and comment on calls. 750 hours of transcription per account, per month. | Search, review, and comment on calls. 1,500 hours of transcription per account, per month. | ||||||||||||||||||||||
45 | Meeting tool rotation | X | ✔ | ✔ | ||||||||||||||||||||||
46 | Deal approvals | X | X | ✔ | ||||||||||||||||||||||
47 | Conversation intelligence | X | X | ✔ | ||||||||||||||||||||||
48 | Salesforce custom object sync | X | X | Map up to 10 custom objects per account | Super Admin access required | |||||||||||||||||||||
49 | Log in as another user | X | X | ✔ | Super Admin access required | |||||||||||||||||||||
50 | Single sign-on | X | X | ✔ | ||||||||||||||||||||||
51 | Admin notifications management | X | X | ✔ | ||||||||||||||||||||||
52 | Recurring revenue tracking | X | X | ✔ | ||||||||||||||||||||||
53 | Predictive lead scoring | X | X | ✔ | ||||||||||||||||||||||
54 | Advanced permissions | X | X | ✔ | ||||||||||||||||||||||
55 | Custom goals | X | X | Up to 50 custom goals. | ||||||||||||||||||||||
56 | Sandboxes | X | X | One sandbox per account | ||||||||||||||||||||||
57 | Field-level permissions | X | X | ✔ | ||||||||||||||||||||||
58 | Organize teams | X | X | Up to 300 teams | ||||||||||||||||||||||
59 | Custom objects | X | X | Up to 10 object definitions, 500,000 records | ||||||||||||||||||||||
60 | Deal splits | X | X | ✔ | ||||||||||||||||||||||
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