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1 | NAME | Q1 | Q2 | Q3 | Q4 | Q5 | Q6 | Q6_3_TEXT | Q7 | Q7_11_TEXT | Q8 | Q8_1_TEXT | Q8_2_TEXT | Q8_3_TEXT | Q9 | Q10 | Q10_9_TEXT | Q10_10_TEXT | Q11 | Q12 | Q13 | Q14 | ||||
2 | How old are you? | How many pets do you have? | What type of pet/s do you own? - Selected Choice | How old is your pet/s? | How many years have you owned a pet? | What is your relationship with your pet? - Selected Choice | What is your relationship with your pet? - Neither, Please Specify: - Text | What retailer do you shop for pets most often? - Selected Choice | What retailer do you shop for pets most often? - Other? Please specify: - Text | Would you prefer to buy your pet products online or in-store? Please specify why (optional). - Selected Choice | Would you prefer to buy your pet products online or in-store? Please specify why (optional). - In-store - Text | Would you prefer to buy your pet products online or in-store? Please specify why (optional). - Online - Text | Would you prefer to buy your pet products online or in-store? Please specify why (optional). - Other - Text | Would you be more inclined to shop in-store if you were allowed to bring your pets in? | What pet products do you buy online if any? - Selected Choice | What pet products do you buy online if any? - Other: - Text | What pet products do you buy online if any? - I don't shop online for pet products. (please specify why) - Text | How often does your pet get exercise? | What is the most difficult thing about shopping for pets? What are your biggest hardships as a pet owner? | How have your pet shopping habits changed due to the pandemic? | What services do you think Sam's Club can do or add to improve your pet needs? What pet services do you see in competitors that Sam's Club should also do? Please include your name if you are open to it! | |||||
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4 | INGRID | 18-24 years old | 4 | Dog,Cat | 1-2 years | 5+ | Neither, Please Specify: | home animal | Chewy | Online | more deals | Strongly agree | Food,Furniture | Daily | difficulty would be if your pets would like the food that you buy for them. a hardship would be ver bills. | i do more online shopping now | add more choices of pet food and include healthier options. if possible it would be great if there could be stands for pets to try out food before buying just like how you have for people. also adding a section for pet clothes would be nice. by ingrid lazo | |||||||||
5 | SARAH | 18-24 years old | 1 | Dog | 1-2 years | 1 | Service animal | Walmart | In-store | I don’t really like buying things online | Neither agree nor disagree | Treats,Toys,Accessories | Daily | I don’t actually struggle with buying anything for my pet | No it hasn't | I think they do fine. Walmart is just closer to me | ||||||||||
6 | ABE | 18-24 years old | 1 | Dog | 3-5 years | 3 | Neither, Please Specify: | Companion | Petsmart | In-store | Neither agree nor disagree | Food,Toys,Wearable tech | Every couple days | |||||||||||||
7 | DENISE | 18-24 years old | 4 | Cat,Small Animal (hamster, rabbit, ferret, etc.) | 3-5 years | 4 | Neither, Please Specify: | Petsmart | In-store | Neither agree nor disagree | Food,I don't shop online for pet products. (please specify why) | I usually just find everything at a low price and I buy it in the store | Daily | I don’t really know | No | |||||||||||
8 | ELISHA | 18-24 years old | 2 | Cat | 3-5 years | 4 | Neither, Please Specify: | A friend | Pet Supplies Plus | Somewhat agree | Food,Treats,Accessories,Pet Grooming | Weekly | Pet food is out of stock | Yes now we buy in bulk | I’m not sure. I don’t shop at Sam’s | |||||||||||
9 | BEN | 18-24 years old | 5+ | Dog | 1-2 years | 5+ | Service animal | Pet Supplies Plus | In-store | x | Strongly agree | Food,Health,Treats,Toys,Accessories,Pet Grooming,Wearable tech | Daily | |||||||||||||
10 | FELIZA | 18-24 years old | 1 | Cat | 3-5 years | 3 | Neither, Please Specify: | Petsmart | In-store | don’t want to wait on it | Neither agree nor disagree | Toys,Furniture | Daily | not knowing what’s best for my pet | not wanting to go in store | delivery service | ||||||||||
11 | ZION | 18-24 years old | 3 | Dog | <10 years | 5+ | Service animal | Petco | In-store | In store-for in person advice and specificity of products | Strongly agree | Food | Daily | Food, they cant tell you what they do and don’t like and it’s hard to watch them be sick because they can’t verbally communicate | More online | More food and medication options | ||||||||||
12 | JOHN | 18-24 years old | 2 | Dog,Reptile | 1-2 years | 2 | Neither, Please Specify: | for fun | Petsmart | In-store | Easy access | Somewhat agree | Accessories | Daily | My dog is a picky eater, he barely eats at times | He is a little reserved but barks at anyone who is not family | We don’t go there | |||||||||
13 | LOIS | 35-44 years old | 1 | Dog | <10 years | 5+ | Neither, Please Specify: | She’s a pet | Chewy | Online | Convenient | Somewhat agree | Food,Treats | Every couple days | Health during aging | Online | Pet babysitter while shopping | |||||||||
14 | DESERIE | 18-24 years old | 2 | Dog | 5-10 years | 5+ | Neither, Please Specify: | (unofficial) emotional support, caregiving | Pet Supplies Plus | In-store | Able to see/feel quality of item | Neither agree nor disagree | Food | Every couple days | ||||||||||||
15 | ZACH | 25-34 years old | 1 | Dog | 3-5 years | 4 | Neither, Please Specify: | Security dog and constant vocalist of all things outside | Petsmart | Online | Because it’s easier | Strongly agree | Food,Health,Treats,Toys,Furniture ,Pet Grooming | Every couple days | Finding toys that are tough and high quality | Spending more | Pet grooming | |||||||||
16 | ZOEY | 18-24 years old | 4 | Dog,Cat | <1 year | 5+ | Neither, Please Specify: | House pets | Petco | In-store | To get a better look and I like to bring my babies with me. | Strongly agree | Food,Accessories,Wearable tech | Daily | Finding things that they like and that are good and healthy for them | Honestly, they got worse. I spend wayyy to much on my dogs. | ||||||||||
17 | SUNI | 18-24 years old | 1 | Dog | 1-2 years | 2 | Neither, Please Specify: | Pet | Other? Please specify: | I make my own products | In-store | So I can see it and read it and taste it | Somewhat disagree | Toys,Accessories,Pet Grooming | Weekly | Sizing | None | I only buy bit bulk food from sams. I think that is perfect for me | ||||||||
18 | JAMES | 18-24 years old | 3 | Dog | 3-5 years | 3 | Neither, Please Specify: | Family | Chewy | Online | Strongly agree | Food,Health,Treats,Toys,Furniture ,Accessories,Pet Grooming | Every couple days | How much they eat | Yes a lot more online shopping | |||||||||||
19 | BRIE | 18-24 years old | 1 | Dog | 3-5 years | <1 | Neither, Please Specify: | Just pet | Petsmart | In-store | Close to home | Strongly agree | Health,Treats,Furniture ,Accessories,Pet Grooming | Daily | Finding something my pet will like. Not having durable enough items. | They have not | Allow pets in stores | |||||||||
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