| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | AA | AB | |
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1 | Your name | Location | Menu Item | Request Type | Start Date | End Date | Message | Date | Status | Date Resolved | Removal Date | Removal Status | ||||||||||||||||
2 | Asam | Newport Beach | Late night HH menu | Future Need | 09.06.2022 | - | New Fast bar screen that pops up 10pm-12am 7 days a week. One button for each price point of beer pints except space dust. One button for each price point of Well Call Premium liquor $13 specialty drink button. | 2022-06-04 3:17:05 | Resolved | |||||||||||||||||||
3 | adam | All | white BBQ sauce | Urgent | 31.05.2022 | - | add to sauces and dipping options | 2022-05-29 22:49:59 | Resolved | |||||||||||||||||||
4 | Adam | All | Thin crust | Urgent | - | - | Cannot add topping on Postmates | 2022-06-05 1:40:18 | Resolved | |||||||||||||||||||
5 | Adam | All | Spicy tamarindo marg | Urgent | 22.04.2022 | - | Please add to specialty drinks screen - $14 | 2022-04-21 18:36:03 | Resolved | |||||||||||||||||||
6 | adam | All | Southern Chicken Sandwich | Urgent | 30.05.2022 | - | $15.95. Plates menu mods: No sauce No veggies no bread Cheese LTO | 2022-05-29 22:37:10 | Resolved | 2022-05-31 | ||||||||||||||||||
7 | Roland Gibbs | All | Skrewball | Urgent | 21.04.2022 | - | Button needed | 2022-04-21 21:13:45 | Resolved | |||||||||||||||||||
8 | Adam | All | pulled chicken | Urgent | 31.05.2022 | - | pulled chicken will be replacing grilled on all menu items currently served with grilled. need to look at mod screens. | 2022-05-29 22:40:18 | Resolved | |||||||||||||||||||
9 | Adam | Huntington Beach | Live music specials | Urgent | 15.04.2022 | 16.04.2022 | Please add to toast fast Bar: 24oz. Cans 805 $8 Coors light $7 Topo Chico $8 Modelo $8 Canned wine House wine -red blend $9 -Chardonnay $9 Canned cocktails: Long Drink Strong $5 | 2022-04-13 23:15:47 | Resolved | 2022-04-16 | ||||||||||||||||||
10 | Roland Gibbs | All | Hop Valley Mango Stash | Urgent | - | - | Draft beer pint $10. Schooner $14 | 2022-04-28 3:13:37 | Resolved | |||||||||||||||||||
11 | adam | All | grilled chicken | Urgent | 31.05.2022 | - | grilled chicken will be going away. need to delete the grilled chick sandwich and all grill chick modifiers. change mac n cheese mods to reflect crispy chix. | 2022-05-29 22:42:16 | Resolved | |||||||||||||||||||
12 | Roland Gibbs | All | Flecha Azul Reposado | Urgent | 21.04.2022 | - | Button needed | 2022-04-21 21:14:05 | Resolved | |||||||||||||||||||
13 | Roland Gibbs | All | Fecha azul reposado (premium)*** updated | Urgent | - | - | Please disregard the previous flecha azul sent. Price. $16 | 2022-05-04 0:39:07 | Resolved | |||||||||||||||||||
14 | Roland Gibbs | All | Fecha azul reposado (premium) | Urgent | - | - | Button needed. Price. $17 | 2022-05-04 0:24:27 | Resolved | |||||||||||||||||||
15 | Adam | All | F45 discount | Urgent | Since we have a new partnership with F 45 we need a 20% discount button for them. Unless you want to use the same button as our industry button. Please let me know which you would prefer and add to both locations. | 2022-04-01 13:25:22 | Resolved | 2022-03-15 | Permanent | |||||||||||||||||||
16 | Roland Gibbs | All | Draft Strainge Beast Watermelon Hard Kombucha | Urgent | - | - | Pint only - $7 8oz serving in wine glass with ice | Resolved | ||||||||||||||||||||
17 | Roland Gibbs | All | Draft Sierra Nevada Pale Ale | Urgent | - | - | Pint $9. Schooner $13 | 2022-04-28 3:12:20 | Resolved | |||||||||||||||||||
18 | Adam | All | Door dash 12” | Urgent | - | - | DoorDash is allowing people to order 12 inch pizzas even though it is 86 in the computer. | 2022-06-04 1:54:01 | Resolved | |||||||||||||||||||
19 | Roland | Newport Beach | Deep Dish | Urgent | 22.04.2022 | - | Shows up on door dash | 2022-04-23 5:11:27 | Resolved | |||||||||||||||||||
20 | Adam | All | Chicken on pizza | Urgent | - | - | Please change topping names to “bbq shredded chick” “Buffalo shredded chicken” etc. | 2022-06-04 1:54:41 | Resolved | |||||||||||||||||||
21 | Roland Gibbs | All | Cazadores Reposado | Urgent | 21.04.2022 | - | Button needed | 2022-04-21 21:13:23 | Resolved | |||||||||||||||||||
22 | Roland Gibbs | All | Cazadores reposado | Urgent | - | - | Button needed. Price. $12 | 2022-05-04 0:23:20 | Resolved | |||||||||||||||||||
23 | Roland Gibbs | All | Can soda to go | Urgent | 21.04.2022 | - | To go sodas on delivery services orders to pop up on the Newport kitchen display screen and hb printed ticket in kitchen. This would help the bar back complete the entire order and so we don’t forget to give out drinks with food | 2022-04-21 21:24:20 | Resolved | |||||||||||||||||||
24 | Adam | All | Caesar | Urgent | - | - | Change protein option to pulled chicken | 2022-06-04 21:44:49 | Resolved | |||||||||||||||||||
25 | Roland Gibbs | All | Brown Sugar Bourbon | Urgent | 21.04.2022 | - | Button needed | 2022-04-21 21:14:29 | Resolved | |||||||||||||||||||
26 | Roland Gibbs | All | Brown sugar bourbon | Urgent | - | - | Button needed. Price. $10 | 2022-05-04 0:23:47 | Resolved | |||||||||||||||||||
27 | Roland Gibbs | All | Astral Tequila | Urgent | - | - | $10 | 2022-04-28 19:49:54 | Resolved | |||||||||||||||||||
28 | adam | Newport Beach | 5/21 Promos | Urgent | 21.05.2022 | 21.05.2022 | Strainge Beast Draft- $6 (will change to $8 after the party) Sierra Nevada Sunny Pint - $6 (will change to $9 after the event) Tea West Promo - $5 (Will change to $7 after the event) Jameson Promo - $8 (delete after event) Altos tequila - $8 (change to $11 after event) | 2022-05-17 1:07:54 | Resolved | |||||||||||||||||||
29 | adam | All | Barbacoa | Urgent | 31.05.2022 | - | Barbacoa will be available at all times as a substitute for pulled chicken or crispy chicken. no upcharge for this substitution. Please add to mod screens for anything that comes with chicken. Please add to pizza toppings as a premium item. $4.95 | 2022-05-30 20:32:43 | Resolved | |||||||||||||||||||
30 | Adam | Newport Beach | We’ll vodka | Routing/Printing | Printing in kitchen | 2022-03-25 19:58:29 | Resolved | 2022-04-15 | Permanent | |||||||||||||||||||
31 | Emily Mikayla Hartman | Newport Beach | Tacos | Routing/Printing | Should be grill and sald | 2022-03-09 20:01:47 | Resolved | 2022-03-15 | Permanent | |||||||||||||||||||
32 | Adam | Newport Beach | Online orders | Routing/Printing | All online orders are trying to print the printer 171 which no longer exists. It doesn’t matter what kind of food is on them, so we need to figure out what is causing it to print like that. | 2022-03-18 4:34:36 | Resolved | 2022-03-15 | Permanent | |||||||||||||||||||
33 | Jake K | Huntington Beach | Drinks | Routing/Printing | All drink orders are being printed in the kitchen | 2022-03-25 20:12:53 | Resolved | 2022-04-24 | Permanent | |||||||||||||||||||
34 | Adam | Newport Beach | Cash drawer/printer for sports room | Routing/Printing | We’re using this station regularly, so we need it to be a fully functional setup. | 2022-03-28 20:13:06 | Resolved | Permanent | ||||||||||||||||||||
35 | Roland | Newport Beach | Retail t shirts and hats | Pricing | Hats and t shirts ring in as $0 | 2022-03-12 12:27:13 | Resolved | 2022-03-15 | Permanent | |||||||||||||||||||
36 | Adam | Newport Beach | “12 pepperoni | Pricing | Only charging $1 | 2022-03-19 0:34:06 | Resolved | 2022-03-15 | Permanent | |||||||||||||||||||
37 | Emily Mikayla Hartman | Newport Beach | Two drink categories on the front page | Other | Drinks and drinks | 2022-03-09 21:39:49 | Resolved | 2022-03-15 | Permanent | |||||||||||||||||||
38 | Emily Mikayla Hartman | All | Truly is “iced tea” but we carry strawberry lemonade truly | Other | Change button | 2022-03-12 5:18:19 | Resolved | 2022-04-06 | Permanent | |||||||||||||||||||
39 | Adam Schell | Newport Beach | Sauces | Other | We need to add the rest of the sauces to the sauce menu. All the dressings, dipping sauces, marinara, cheese sauce etc. | 2022-03-17 19:07:58 | Resolved | 2022-03-15 | Permanent | |||||||||||||||||||
40 | Emily Mikayla Hartman | All | Retail has no prices | Other | When you click a retail item is comes up $0 | 2022-03-12 5:17:32 | Resolved | 2022-03-15 | Permanent | |||||||||||||||||||
41 | Lanee | Newport Beach | Pos signature screen sports room | Other | The sports room signing screen is not working. The touch portion doesn't let you sign or range the tip amount or hit complete. It was showing the orders though so it's just the touch part that's not working properly. | 2022-03-14 20:39:00 | Resolved | 2022-04-06 | Permanent | |||||||||||||||||||
42 | Emily Mikayla Hartman | All | Pitchers being offered in all draft beers | Other | Only want available in Pacifico, Budlight, coors light | 2022-03-12 5:17:06 | Resolved | 2022-03-15 | Permanent | |||||||||||||||||||
43 | Emily Mikayla Hartman | Newport Beach | No happy hour menu!! | Other | No happy hour menu | 2022-03-11 23:24:58 | Resolved | 2022-03-15 | Permanent | |||||||||||||||||||
44 | Adam | Newport Beach | Nachos | Other | Nachos now print in the kitchen as nachos instead of chicken nachos. Not sure if that is by design or if you want to add the word chicken back in to reduce confusion | 2022-03-18 2:07:46 | Resolved | 2022-03-15 | Permanent | |||||||||||||||||||
45 | Adam | All | Detroit style pizza | Other | We should do this | 2022-03-11 21:02:59 | Resolved | 2022-03-15 | Permanent | |||||||||||||||||||
46 | Adam/Rob | Huntington Beach | Wood Fired Friday | Future Need | Wood Fired Fridays | 2022-04-07 2:39:49 | Resolved | 2022-04-06 | Permanent | |||||||||||||||||||
47 | Adam | All | Table set up | Future Need | 09.04.2022 | - | Table set up available for online orders | 2022-04-10 1:19:32 | Resolved | |||||||||||||||||||
48 | Adam | Huntington Beach | Sharkeez Button | Future Need | Fast bar $10 | Resolved | ||||||||||||||||||||||
49 | adam | All | Pulled chicken OTM promo | Future Need | 29.05.2022 | 04.06.2022 | please delete this item on 6/5 | 2022-05-28 19:32:52 | Resolved | |||||||||||||||||||
50 | adam | All | pizza mods | Future Need | - | - | i am using the 12" topping mod menu for the Detroit since the prices are the same. Once we are 86 the 12" crust we need to take away the half-half option on this menu. I have asked the leads to let me know as soon at we are 86 those crusts so we can remove from website and toast. probably a couple weeks out though. I am using the same large topping mods for deep dish and 14". not sure if we just trust the staff not to do half half deep dish or if we want to create a separate topping menu for deep dish. wait, as i write this i realize that we have to remove that option from online ordering, so we'll need to take that option away somehow. | 2022-05-26 13:28:11 | Resolved | |||||||||||||||||||
51 | adam | All | pizza | Future Need | 26.05.2022 | - | I think we should have one pizza menu with all 3 styles in it. obviously something we can discuss, but now that there is one size i think it makes sense. | 2022-05-26 12:01:31 | Resolved | |||||||||||||||||||
52 | Adam | All | Pier Hoppiness IPA | Future Need | 30.05.2022 | - | Start date is TBD. this will Be replacing garage AND vacation. It will be on the happy hour menu and the regular menu, both locations. We will run garage and vacation until they are gone. until it’s gone Same price as garage on HH and $9/$13 on regular menu. Maybe we could add it to our pitcher menu too? Like a $25 pitcher. What are you thoughts on that? | 2022-05-19 16:37:41 | Resolved | |||||||||||||||||||
53 | Adam | All | Online/delivery partners | Future Need | - | - | Add need silverware plates button | 2022-06-04 20:55:43 | Resolved | |||||||||||||||||||
54 | adam | All | Meatball Sandwich | Future Need | 26.05.2022 | - | Added, please take a look at the mod menu i created. I would like to do all mods in this style going forward, but let me know if you have thoughts on how to improve. | 2022-05-26 2:04:55 | Resolved | |||||||||||||||||||
55 | Adam | Newport Beach | Handheld inside circle | Future Need | - | - | Will not read cards via swipe or chip | 2022-05-08 1:34:13 | Resolved | |||||||||||||||||||
56 | Adam | All | Fast bar | Future Need | 31.05.2022 | - | Change fast bar mods to all optional | 2022-06-01 1:44:26 | Resolved | |||||||||||||||||||
57 | adam | All | delivery partners | Future Need | - | - | confirm that the partner menus are accurate with all the menu changes we have had recently. | 2022-06-08 20:22:43 | Resolved | |||||||||||||||||||
58 | Adam | Newport Beach | Catalina Flyer Discount | Future Need | Add a 25% off discount button good for pizzas only. | 2022-04-08 13:43:42 | Resolved | |||||||||||||||||||||
59 | Adam | Huntington Beach | Cactus cooler $7 special | Future Need | Please add a button for the bar crawl on 4/9/22 | 2022-04-06 19:18:46 | Resolved | 2022-03-18 | 2022-04-10 | |||||||||||||||||||
60 | Rob/Adam | All | Beer day specials | Future Need | 10 Domestic Pitchers 3 domestic bottles 15 domestic bucket $5 5 bone in breaded | 2022-04-07 2:38:38 | Resolved | 2022-04-01 | 2022-04-08 | |||||||||||||||||||
61 | Adam | All | $7 mint julep | Future Need | 07.05.2022 | 07.05.2022 | Please add to fast screen for the day. | s | Resolved | |||||||||||||||||||
62 | Robert | All | Discount Buttons | Future Need | 11.04.2022 | - | Make discount and comp buttons at NB match those from HB. | 2022-04-11 23:04:35 | Resolved | |||||||||||||||||||
63 | Roland Adam | All | Stuffed menu | Future Need | 21.04.2022 | - | Prep time | 2022-04-22 1:23:46 | Resolved | |||||||||||||||||||
64 | adam | All | two new cocktails | Urgent | 16.06.2022 | - | Please add to the specialty drinks screen. both available in schooners. -Cooler than being cool $14 -Miracle on Main $12 | 2022-06-15 16:55:21 | Resolved | |||||||||||||||||||
65 | Adam | Newport Beach | Deep dish | Urgent | - | - | Item is available on delivery partners. Please hide. | 2022-07-03 2:34:29 | Resolved | |||||||||||||||||||
66 | Roland Gibbs | Newport Beach | 12oz brewery x huckleberry seltzer can | Urgent | 07.07.2022 | - | $8 button needed in Newport | 2022-07-08 1:42:02 | Resolved | |||||||||||||||||||
67 | Adam | All | drinks | Future Need | - | - | need to figure out how to ungroup drinks on the POS screen in order to BOGO them. (it can't say "5 titos" it needs to say "1 titos" five times because that's the only way to use the BOGO discount.) May be able to better explain this in person. | 2022-06-10 13:51:44 | Resolved | |||||||||||||||||||
68 | Adam | All | Burritos | Future Need | 19.06.2022 | - | Maybe have the word burrito print first? We’re having some issues here and there with a burrito vs an entree vs a pizza being made. | 2022-06-19 19:32:39 | Resolved | |||||||||||||||||||
69 | Adam | All | Burritos | Future Need | 19.06.2022 | - | Maybe have the word burrito print first? Or any item that we offer in multiple forms. We’re having some issues here and there with a burrito vs an entree vs a pizza being made. | 2022-06-19 19:35:45 | Resolved | |||||||||||||||||||
70 | Adam Schell | Newport Beach | Sales categories | Other | I went through and changed all the menus to the correct sales category, but for some reason only liquor and bottle beer are working. Food, brunch, draft beer, and pizza aren’t reporting correctly. I think we need to go through and delete duplicate sales categories, but not sure of resolution. | 2022-03-19 1:22:09 | Pending | Permanent | ||||||||||||||||||||
71 | Adam | Newport Beach | Sales categories | Future Need | 08.04.2022 | - | No food sales categories are working for reports | 2022-04-08 23:49:48 | Pending | |||||||||||||||||||
72 | Adam | All | Online orders/delivery partners | Future Need | - | - | Figure out if clearing the ticket can alert the customer or driver that the food is ready. | 2022-06-04 20:48:19 | ||||||||||||||||||||
73 | Adam/Kass | All | Shredded chicken/barbacoa | Urgent | 13.07.2022 | — | Please add buttons for side of shredded chicken and side of barbacoa. | 2022-07-13 18:57:32 | Resolved | |||||||||||||||||||
74 | adam | All | See below | Urgent | 12.08.2022 | — | Increase all brunch entrees to $11.95 Increase Brunch Pizzas to $19.95 increase Mega Mimosas to $15 - same price all the time. $17 champagne bottle special 9am-2pm saturday and sunday | 2022-08-09 0:37:43 | Resolved | |||||||||||||||||||
75 | adam | All | see below | Urgent | — | — | Start date doesn't matter, please shoot a note to the staff once you have a chance to change these and i will change the website. $14.95 for both kinds of Wings Move Tots to deluxe pricing on a la carte sides menus and sandwich add-ons increase Tot nachos $2 more Raise tacos $1 Raise burger to $17.95 Raise Nachos $1 increase Tenders to $13.95 | 2022-08-09 0:39:49 | Resolved | |||||||||||||||||||
76 | Adam | Newport Beach | Bills Specials Menu | Urgent | 13.08.2022 | — | Please make this it's own menu. available all the time. Bills at the Beach Menu Specials: Labatt Blue Draft: $6 Pints, $9 Schooners Genesee Cream Ale Bottles - buckets of 5- $25 (Individual $6) Labatt Blue Light Bottles - buckets of 5 -$25 (Individual $6) Loganberry Mimosas $8 Champagne bottles w/ Loganberry on the side - $17 Skrewball Cocktail $11 - The Pregame Skrew - Skrewball, Vanilla Vodka, Cold Brew Coffee, Whipped Cream Food: Sahlen’s Hot Dog meal - 2 dogs and fries $11.95 Sahlen's Hot Dog a la carte - $5.95 Wings $10 for 8 bine-in wings - Choose from Cruisers' Buffalo Sauce, The Bills Special (Spicy Buffalo) Traditional Frank's Red Hot Original, and the rest of our sauces) | 2022-08-13 0:45:13 | ||||||||||||||||||||
77 | — | All | new tequila and specialty cocktail | Urgent | — | — | 21 seeds tequila - $12 specialty cocktail: Hot Girl Summer - $13 | 2022-08-13 0:47:10 | ||||||||||||||||||||
78 | Adam | Huntington Beach | Watch Party Meal Deal | Future Need | 11.09.2022 | — | We are offering a $49 special for vikings and niners fans during games. It includes a 14" one topping pizza, a pretzel, and a bucket of domestic beer. How do you think we should ring this in/discount it? | 2022-08-23 1:02:38 | ||||||||||||||||||||
79 | Adam | Newport Beach | Bills T-shirts | Future Need | 07.09.2022 | — | $20 Bills Shirts $10 Bills Staff Shirts include tax please | 2022-08-23 1:05:01 | ||||||||||||||||||||
80 | adam | All | Nosotros Anejo | Future Need | 27.08.2022 | — | $20 under the 2 oz. Pour Screen. | 2022-08-25 16:32:04 | ||||||||||||||||||||
81 | Adam | All | Lalo Tequila | Urgent | 28.08.2022 | — | New button. $14 | 2022-08-27 19:23:42 | ||||||||||||||||||||
82 | Adam | All | New Discount | Urgent | 06.09.2022 | — | Please add a 20% discount button called: Super-73 Riders | 2022-09-05 17:48:51 | ||||||||||||||||||||
83 | Adam | All | Beer Towers | Urgent | 11.09.2022 | — | Please add the following beer tower size options under the draft menu: Coors Light/Miller Lite $34 Pacifico $39 Pier Hoppiness $49 | 2022-09-09 21:22:57 | ||||||||||||||||||||
84 | Adam | Huntington Beach | Copper point printer | Urgent | 11.09.2022 | — | I think that the printer got filled with juice or water. It is not opening the drawer or printing. I put the keys in the drawer so we have access to them but we will need a solution sometime this week. | 2022-09-11 5:51:51 | ||||||||||||||||||||
85 | Bud | Nb | Table set up prints everywhere | Urgent | Expo screen only | |||||||||||||||||||||||
86 | Adam/Ron | All | Review BCS Pricing | Urgent | — | — | Confirm BCS specials for NB and HB | 2022-09-12 6:04:09 | ||||||||||||||||||||
87 | Adam | All | Wednesday and Thursday pizza specials | Urgent | 21.09.2022 | — | Please switch the deep dish special to wednesday and the thin crust special to thursday. | 2022-09-19 17:17:26 | ||||||||||||||||||||
88 | Roland Gibbs | All | Captain White Rum | Urgent | 07.10.2022 | — | $10 | 2022-10-08 2:00:38 | ||||||||||||||||||||
89 | Roland Gibbs | Newport Beach | Kona Big Wave | Urgent | 07.10.2022 | — | $9 pint. $13 schooner | 2022-10-08 2:01:00 | ||||||||||||||||||||
90 | Roland Gibbs | All | Deep Eddy Grapefruit Vodka | Urgent | 07.10.2022 | — | $10 | 2022-10-08 2:01:32 | ||||||||||||||||||||
91 | adam | All | Cold Brew Cans | Urgent | 26.10.2022 | — | $6.95 under NA screen, please | 2022-10-25 20:40:33 | ||||||||||||||||||||
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