Geneva Public Library Community Survey Responses
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1
On average, how often do you visit the Geneva Public Library in a typical month?
In general, how well does the Geneva Public Library meet your needs?
In general, what is the main reason you visit the Geneva Public Library?
How satisfied are you with the service you selected in the previous question?
Comments regarding library programs or services:
Overall, how would you rate the quality of your customer service experiences at the Geneva Public Library?
Additional comments regarding customer service at Geneva Public Library:
Overall, how satisfied or dissatisfied are you with the Geneva Public Library?
What one word would you use to describe the Geneva Public Library?
SundayMondayTuesdayWednesdayThursdayFridaySaturday
Additional comments about the Geneva Public Library's hours:
In your opinion, what one change would you make to improve the Geneva Public Library?
Do you have any additional comments in regards to the Geneva Public Library?
6
1-2 visits per monthExtremely wellBooks/AudiobooksVery SatisfiedVery positiveVery satisfiedInformative
Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm)
Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm)
Evening hours
7
1-2 visits per monthNot so wellBooks/AudiobooksSomewhat DissatisfiedSomewhat positiveSomewhat dissatisfieddisappointing
Offer more non fiction books and NO DVDs
I would like to see more reading promoted via ebooks, kindle, paperback, hardcover,








Cut out videos and add more kindle books.
9
5 or more visits per month
Extremely wellComputers/WiFiVery SatisfiedVery positiveVery satisfiedSuper
Morning (9:00am - 11:59am)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
They are great for what they does
no commentnone
11
5 or more visits per month
Extremely wellDVDsVery Satisfied
everything works great and everyone is so helpful
Very positive
keep up the good work its a wonderful community service to have availble for the public of geneva
Very satisfiedexcilent
Morning (9:00am - 11:59am), Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Morning (9:00am - 11:59am), Early Afternoon (12:00pm - 2:59pm)
the weekends should be a little bit longer but other than that they areexcilent hours
more events posts placed
great service
13
5 or more visits per month
Extremely wellComputers/WiFiVery SatisfiedVery positiveVery satisfiedgreat
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
none
14
5 or more visits per month
Extremely wellSpaceVery SatisfiedVery positiveVery satisfiednecessary
Morning (9:00am - 11:59am), Early Afternoon (12:00pm - 2:59pm)
Morning (9:00am - 11:59am), Early Afternoon (12:00pm - 2:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Morning (9:00am - 11:59am)
a few more math self help books in algebra and geometry
thank you!
15
5 or more visits per month
Very wellComputers/WiFiVery SatisfiedVery positiveVery satisfiednice looking library
Early Afternoon (12:00pm - 2:59pm)
don't knowno
16
5 or more visits per month
Very wellComputers/WiFiVery SatisfiedSomewhat positiveVery satisfiedKnowledgeber
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Open on Sunday's.
17
5 or more visits per month
Very wellComputers/WiFiVery SatisfiedVery positiveVery satisfiedconvenient
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Early Afternoon (12:00pm - 2:59pm)
limit children accessibility to adult events
18
1-2 visits per monthExtremely wellComputers/WiFiVery SatisfiedVery positiveVery satisfiedgoodnone
20
1-2 visits per monthSomewhat wellBooks/AudiobooksVery SatisfiedVery positiveSomewhat satisfiedconvenient
Morning (9:00am - 11:59am)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
variety
22
3-4 visits per monthExtremely wellComputers/WiFiVery Satisfied
great place....great resources
Very positiveVery satisfiedexceptional
Evening (6:00pm - 8:00pm)
Morning (9:00am - 11:59am)
more adult programs
24
5 or more visits per month
Extremely wellComputers/WiFiVery SatisfiedVery positiveVery satisfiedhelpful
Late Afternoon (3:00pm - 5:59pm)
Morning (9:00am - 11:59am)
no changes
26
5 or more visits per month
Extremely wellDVDsSomewhat Satisfied
The DVDs need to be checked more often as I get alot that do not play
Very positiveVery satisfiedFriendly
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Better selection of DVDs
28
5 or more visits per month
Extremely wellComputers/WiFiVery Satisfied
I also enjoy checking out books and I am very satisfied with the OWWL system that checks most of the libraries in the area for the author and title that I am looking for.
Very positive
Everyone aims to be helpful.
Very satisfiedappealing
Morning (9:00am - 11:59am), Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Morning (9:00am - 11:59am), Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Morning (9:00am - 11:59am), Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Morning (9:00am - 11:59am), Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Morning (9:00am - 11:59am), Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Morning (9:00am - 11:59am), Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Morning (9:00am - 11:59am), Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
It would be nice if the library was open on Sunday.
Sunday hours of operation
More quiet and cozy locations for the adults to read. Separate sound proof area for tutoring to take place that is away from the quiet cozy reading area.
29
1-2 visits per monthExtremely wellComputers/WiFiVery SatisfiedVery positiveVery satisfiedenticing
Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm)
Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm)
Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm)
Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm)
Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm)
Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm)
Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm)
nothing
n/a
32
3-4 visits per monthVery wellComputers/WiFiSomewhat Satisfied
The library is noisie. Quiet places to work and read would be very helpful. The quit areas are not always available and are often too cold or hot.
Very positiveSomewhat satisfiedOkay
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm)
Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm)
Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm)
Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Less noise
33
1-2 visits per monthExtremely wellComputers/WiFiVery SatisfiedVery positiveVery satisfiedgod
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
nothingno
34
5 or more visits per month
Very wellComputers/WiFiVery SatisfiedVery positiveVery satisfiedclean
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
nothing at this pointno
35
3-4 visits per monthVery wellSpace
Neither Satisfied nor Dissatisfied
My usage has changed over the last several years. I used to make more frequent visits to check out books but now I come to the library more often for meetings. I would be most inclined to use virtual programs of the library, but am not aware of current availability. Programs to help users get set up to use e-services would help me become more engaged.
Somewhat positiveSomewhat satisfiedcommunity
Morning (9:00am - 11:59am), Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Morning (9:00am - 11:59am), Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm)
The library was one of my favorite places as a child but there is so much more competition for my tween's time I experienced at that age. I would like to see my daughter more engaged with library programs and literacy in general, but we honestly have not made it a priority outside of daily reading together and following up on schoolwork. I don't know what the library could change to counter a societal shift in expectations for how children spend their time (as well as how adults should spend their time!).
I wonder about space utilization... it seems the reading room must be expensive to heat and cool yet it is empty most of the time when I visit (except for performances or lectures).
36
5 or more visits per month
Very wellDVDsSomewhat Satisfied
I read the Democrat & Chronicle there daily, but sections occasionally are missing.
Very positive
The personnel are professional, but the noise level is too high. There should be areas for quiet reading separated from areas where talking is allowed, such as at the front desk.
Somewhat satisfiedEssential
Morning (9:00am - 11:59am), Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Morning (9:00am - 11:59am), Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Quiet reading areas closed off from areas for talking or tutoring.
The system of coordinating requests among multiple libraries is great!
37
5 or more visits per month
Extremely wellComputers/WiFiVery Satisfied
They are a great help to people who have brought laptops
Very positiveVery satisfiedGreat
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Open on sunday
39
1-2 visits per monthSomewhat wellBooks/Audiobooks
Neither Satisfied nor Dissatisfied
Neutral
Neither satisfied nor dissatisfied
Important
Late Afternoon (3:00pm - 5:59pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Late Afternoon (3:00pm - 5:59pm)
I hate to present a problem with no solution but I'd have to point out that the parking situation stinks.
This survey was very difficult for me to complete in a way that accurately reflects my usage of the library. I would say I have a reason to stop in every couple months; maybe 4-6 times per year so, on the first question, I had no answer to select. If you are looking for feedback from infrequent users, then there should be questions and responses that relate to our usage. To be clear, I am VERY satisfied with the library when I have a need for it's services. I am fortunate enough to have the personal resources to purchase most materials or access I need. A specific suggestion I would make is to increase your use of technology. When you can buy an e-reader for less than the price of a new, thick, hardcover book, why not have those for checkout?
40
1-2 visits per monthExtremely wellSpaceVery SatisfiedVery positiveVery satisfiedtimely
Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Morning (9:00am - 11:59am)
I can think of change I would make
We are about to return to Geneva and are doing so, in part, because the library is of such high quality and availability.
41
0 visits per month (I do not visit the Geneva Public Library)
resource
Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm)
none
I think public libraries are an important resource for our and any community. I appreciate the ability to use online access to the library.
42
1-2 visits per monthVery wellComputers/WiFiVery SatisfiedVery positiveVery satisfiedawesome
Late Afternoon (3:00pm - 5:59pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Late Afternoon (3:00pm - 5:59pm)
nothingno
43
3-4 visits per monthExtremely wellComputers/WiFiVery SatisfiedVery positiveVery satisfiedExcellent
Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Morning (9:00am - 11:59am)
Nothing at all
47
1-2 visits per monthVery wellBooks/AudiobooksVery SatisfiedVery positiveVery satisfiedfriendly
Early Afternoon (12:00pm - 2:59pm)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Early Afternoon (12:00pm - 2:59pm)
cleanliness
50
1-2 visits per monthExtremely wellBooks/AudiobooksVery SatisfiedVery positiveVery satisfiedgreat
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
nothing
52
1-2 visits per monthExtremely wellSpaceVery SatisfiedVery positiveVery satisfiedclean
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Nothing
53
3-4 visits per monthVery wellProgramsVery Satisfied
I have never had a bad experience at the library.
Very positive
Every staff member is polite & helpful when a question is asked.
Very satisfiedadventurous
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Morning (9:00am - 11:59am), Early Afternoon (12:00pm - 2:59pm)
Library cards available for individuals who don't live in Geneva.
55
1-2 visits per monthVery wellBooks/AudiobooksVery SatisfiedVery positiveVery satisfiedAwesome
Morning (9:00am - 11:59am), Late Afternoon (3:00pm - 5:59pm)
Morning (9:00am - 11:59am), Late Afternoon (3:00pm - 5:59pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Morning (9:00am - 11:59am), Late Afternoon (3:00pm - 5:59pm)
Add a weekend preschool time with miss Tonya!
57
1-2 visits per monthVery wellBooks/AudiobooksSomewhat Satisfied
Some books on my reading list are not available in the OWWL system. On the other hand, I find it very convenient that I can search online and place it on hold whether the book is coming from a different library or Geneva. It expands availability of books beyond the walls of one library.
Very positiveVery satisfiedNecessity
Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Morning (9:00am - 11:59am), Evening (6:00pm - 8:00pm)
Early Afternoon (12:00pm - 2:59pm), Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Continue to incorporate community engagement events
60
0 visits per month (I do not visit the Geneva Public Library)
nice
Morning (9:00am - 11:59am)
Early Afternoon (12:00pm - 2:59pm), Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Early Afternoon (12:00pm - 2:59pm), Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Morning (9:00am - 11:59am), Early Afternoon (12:00pm - 2:59pm)
better publicity of events
61
0 visits per month (I do not visit the Geneva Public Library)
GOOD
Evening (6:00pm - 8:00pm)
NONENO
62
0 visits per month (I do not visit the Geneva Public Library)
GOOD
Morning (9:00am - 11:59am)
NONENO
63
0 visits per month (I do not visit the Geneva Public Library)
GOOD
Morning (9:00am - 11:59am)
NONENONE
65
3-4 visits per monthVery wellBooks/AudiobooksSomewhat Satisfied
I'm very happy with the variety of programs for children.
Very positive
Being able to use self service online, as well as ask staff for help with making reservations is helpful. I'm very happy with the website and inter library loan options.
Somewhat satisfiedAmbitious
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm)
More Saturday hours
The older children who use the children's room are not asked to follow the rules on a regular basis, often being too loud or using inappropriate language.
66
1-2 visits per monthVery wellBooks/AudiobooksVery SatisfiedVery positiveVery satisfiedNecessity
Early Afternoon (12:00pm - 2:59pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Morning (9:00am - 11:59am), Early Afternoon (12:00pm - 2:59pm)
Nothing
70
0 visits per month (I do not visit the Geneva Public Library)
Nice building
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
More outreach programs
No
71
5 or more visits per month
Very wellProgramsSomewhat Satisfied
Love the current programming for children, wish there were more as other libraries in the surrounding area
Very positiveVery friendly!Very satisfiedfun
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Late Afternoon (3:00pm - 5:59pm)
More children's programs . Offering at various time for working parents. Family activities too
Parking is hard, especially with young children if the lot is filled.
73
1-2 visits per monthExtremely wellBooks/AudiobooksVery SatisfiedVery positiveVery satisfiedNecessary
Early Afternoon (12:00pm - 2:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Morning (9:00am - 11:59am)
Let me return books at the drop off during open hours.
76
1-2 visits per monthVery wellBooks/AudiobooksVery SatisfiedVery positiveVery satisfiedgood
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
goodno
78
0 visits per month (I do not visit the Geneva Public Library)
none
Morning (9:00am - 11:59am)
noneno
79
1-2 visits per monthExtremely wellBooks/AudiobooksVery Satisfied
Your staff is very helpful. I have never had a problem getting a book I wanted.
Very positive
Every staff memeber I have dealt with is pleasant, professional and very helpful.
Very satisfiedIndespensable
Morning (9:00am - 11:59am), Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Morning (9:00am - 11:59am), Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm)
I do not have an opinion on this question.
No, I think you serve the community well.
80
5 or more visits per month
Extremely wellComputers/WiFiVery SatisfiedVery positiveVery satisfiedInformative
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
I wish it stayed open til 9 PM like the old days.
Stay open til 9 pm
86
5 or more visits per month
Extremely wellComputers/WiFiVery SatisfiedVery positiveVery satisfiedpeaceful
Morning (9:00am - 11:59am)
Late Afternoon (3:00pm - 5:59pm)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Morning (9:00am - 11:59am)
none
87
1-2 visits per monthExtremely wellBooks/AudiobooksVery DissatisfiedVery positiveVery satisfiedphenominal
Early Afternoon (12:00pm - 2:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Sunday hours
Sunday hours
89
1-2 visits per monthVery wellBooks/AudiobooksSomewhat Satisfied
Could use some newer books in various genres. I am a non-fiction reader and it seems as though many of the books are severely outdated.
Very positiveStaff is awesome. Very satisfiedcommunity-minded
Morning (9:00am - 11:59am), Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Would like to see you open on Sunday evenings. I really would.
Hours. Parking.
90
5 or more visits per month
Very wellComputers/WiFiVery SatisfiedNeutralVery satisfiedawesome
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm), Evening (6:00pm - 8:00pm)
Early Afternoon (12:00pm - 2:59pm), Evening (6:00pm - 8:00pm)
Early Afternoon (12:00pm - 2:59pm), Evening (6:00pm - 8:00pm)
Early Afternoon (12:00pm - 2:59pm), Evening (6:00pm - 8:00pm)
Early Afternoon (12:00pm - 2:59pm), Evening (6:00pm - 8:00pm)
Early Afternoon (12:00pm - 2:59pm), Evening (6:00pm - 8:00pm)
zero
91
3-4 visits per monthExtremely wellComputers/WiFiVery SatisfiedVery positiveVery satisfiedPEACEFUL
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm)
Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm)
Early Afternoon (12:00pm - 2:59pm)
possibly a sliding "work -board" for paperwork----THANK YOU !!!!
The librarians are very kind and welcoming.....
97
3-4 visits per monthVery wellComputers/WiFiVery SatisfiedVery positiveVery satisfiedinformational
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Morning (9:00am - 11:59am)
nothingno
98
0 visits per month (I do not visit the Geneva Public Library)
great
Morning (9:00am - 11:59am)
nothingno
100
1-2 visits per monthVery wellBooks/AudiobooksSomewhat SatisfiedVery positiveVery satisfiedaccessable
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
availability of ancestry.com
103
5 or more visits per month
Extremely wellDVDsVery SatisfiedVery positiveVery satisfieduytgy
Morning (9:00am - 11:59am)
Early Afternoon (12:00pm - 2:59pm)
Morning (9:00am - 11:59am)
Late Afternoon (3:00pm - 5:59pm)
Evening (6:00pm - 8:00pm)
Late Afternoon (3:00pm - 5:59pm)
Early Afternoon (12:00pm - 2:59pm)
gftr
105
5 or more visits per month
Extremely wellComputers/WiFiVery SatisfiedVery positiveVery satisfiednothing
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Morning (9:00am - 11:59am)
nothingnone
106
3-4 visits per monthExtremely wellComputers/WiFiVery SatisfiedVery positiveVery satisfiedhelpful
Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Morning (9:00am - 11:59am), Late Afternoon (3:00pm - 5:59pm)
more of a selection of just published books
108
5 or more visits per month
Extremely wellBooks/AudiobooksVery SatisfiedVery positiveVery satisfiedresourceful
Evening (6:00pm - 8:00pm)
Morning (9:00am - 11:59am)
regular books available that might just be on ebooks
109
5 or more visits per month
Not at all wellSpaceVery Dissatisfied
I hate this questionnaire. You suck Chris Finger!!!
Very negative
I hate this questionnaire. You suck Chris Finger!!!
Very dissatisfiedAardvark
Evening (6:00pm - 8:00pm)
I hate this questionnaire. You suck Chris Finger!!!
Fire Chris Finger!!!
I hate this questionnaire. You suck Chris Finger!!!
110
5 or more visits per month
Extremely wellDVDsSomewhat Satisfied
You need to check over the DVDs better because I get quite a few that don't play.
Very positiveSomewhat satisfiedquiet
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
better selection of newer movies
112
5 or more visits per month
Extremely wellComputers/WiFiVery SatisfiedVery positiveVery satisfiedComfortable
Morning (9:00am - 11:59am), Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Morning (9:00am - 11:59am), Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Longer hours on weekends
Staff is incredibly friendly and helpful
114
1-2 visits per monthSomewhat wellProgramsVery SatisfiedSomewhat positiveSomewhat satisfiedcoolidk
117
5 or more visits per month
Very wellBooks/AudiobooksVery DissatisfiedVery positiveVery satisfiedHelpful
Morning (9:00am - 11:59am)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Morning (9:00am - 11:59am), Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm)
Bigger community events, perhaps ones that raise funds for the library. It would put the library into a more public view, bring in new patrons and raise needed funds. Kind of a win-win-win.
119
3-4 visits per monthVery wellProgramsVery SatisfiedVery positiveVery satisfied .
Morning (9:00am - 11:59am)
.
121
1-2 visits per monthExtremely wellComputers/WiFiVery SatisfiedVery positiveVery satisfiedvery good
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
more hoursopen more late
122
3-4 visits per monthVery wellBooks/AudiobooksVery Satisfied
There are so many wonderful programs for both adults and children.
Very positive
Staff are helpful and friendly.
Very satisfiedAccessible
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Morning (9:00am - 11:59am)
A quiet environment to read or study. A dedicated space and/or floor just for this purpose.
Thank you for all the wonderful opportunities you provide to our community.
123
1-2 visits per monthVery wellBooks/AudiobooksSomewhat SatisfiedVery positiveSomewhat satisfiedNice
Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Morning (9:00am - 11:59am), Early Afternoon (12:00pm - 2:59pm)
More new booksGreat staff
124
1-2 visits per monthVery wellComputers/WiFiVery SatisfiedVery positiveVery satisfiedgreat
Morning (9:00am - 11:59am)
noneno
129
0 visits per month (I do not visit the Geneva Public Library)
nice
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
no
130
1-2 visits per monthExtremely wellComputers/WiFiVery SatisfiedVery positiveVery satisfiedSuperior
Late Afternoon (3:00pm - 5:59pm)
NothingNo
131
3-4 visits per monthVery wellSpaceSomewhat SatisfiedSomewhat positiveSomewhat satisfiedUseful
Early Afternoon (12:00pm - 2:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Late Afternoon (3:00pm - 5:59pm)
More parking
132
5 or more visits per month
Extremely wellSpaceVery SatisfiedVery positiveVery satisfiedAwesome
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
nothing
136
0 visits per month (I do not visit the Geneva Public Library)
good
Early Afternoon (12:00pm - 2:59pm)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Late Afternoon (3:00pm - 5:59pm)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
good
137
5 or more visits per month
Very wellComputers/WiFiVery SatisfiedVery positiveVery satisfiedgreat
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Early Afternoon (12:00pm - 2:59pm)
every thing is greatno
139
1-2 visits per monthExtremely wellBooks/AudiobooksVery Satisfied
I enjoy our library very much. When they have book sales I stock up for the winter. Then share those books with others when done. I hope to attend future events at our library when I am able to.
Very positive
Everyone at the library is very helpful and friendly.
Very satisfiedResoureful
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
When working I go to the library on the weekends if not working then during the week any time of day is good.
Sometimes parking is an issue but I know that can't be helped. Very happy with Geneva Public Library!
None at this time
140
3-4 visits per monthVery wellBooks/AudiobooksVery Satisfied
Staff is knowledgeable and friendly
Very positive
Staff is always helpful and professional
Very satisfiedDiscovery
Early Afternoon (12:00pm - 2:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Morning (9:00am - 11:59am), Early Afternoon (12:00pm - 2:59pm)
Expand book collection
146
1-2 visits per monthExtremely wellComputers/WiFiVery SatisfiedVery positiveVery satisfiedexelent
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Late Afternoon (3:00pm - 5:59pm)
noneclean organizada
147
3-4 visits per monthSomewhat wellBooks/AudiobooksSomewhat SatisfiedVery positiveSomewhat satisfiedhelpfull
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Late Afternoon (3:00pm - 5:59pm)
hours of operation
148
1-2 visits per monthVery wellBooks/AudiobooksVery SatisfiedVery positiveSomewhat satisfiedgreat
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
parkingno
151
5 or more visits per month
Very wellDVDsSomewhat Satisfied
Id like foreign materials to be available example,tv series The Beautiful Lie,This series originated in Australia,its available through ABC online,along with Ebay,would be nice to have it at library,I know the community would enjoy it!
Very positive
customer service in geneva is very professional
Very satisfiedhelpful
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Morning (9:00am - 11:59am)
longer hours open on saturdays where children could do weekend assignments,and use library resources
153
1-2 visits per monthVery wellComputers/WiFiVery SatisfiedVery positiveVery satisfiednice
Spanish speaking staff to better satisfaction
156
1-2 visits per monthVery wellBooks/AudiobooksVery SatisfiedVery positiveThe staff are wonderfulVery satisfiedEssential
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Morning (9:00am - 11:59am)
Greater financial resources!
158
5 or more visits per month
Very wellAll of the aboveVery Satisfied
Love the Doctor Who marathon. Can't wait :)
Somewhat positiveSomewhat satisfiedHome
Early Afternoon (12:00pm - 2:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Update young adult section more often
159
0 visits per month (I do not visit the Geneva Public Library)
good
Morning (9:00am - 11:59am)
noneno
160
0 visits per month (I do not visit the Geneva Public Library)
good
Morning (9:00am - 11:59am)
noneno
162
1-2 visits per monthExtremely wellComputers/WiFiVery SatisfiedVery positiveVery satisfiedfantastic
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
none
165
1-2 visits per monthExtremely wellBooks/AudiobooksVery SatisfiedVery positiveVery satisfiedperfect
Morning (9:00am - 11:59am), Early Afternoon (12:00pm - 2:59pm)
Morning (9:00am - 11:59am), Early Afternoon (12:00pm - 2:59pm)
Morning (9:00am - 11:59am), Early Afternoon (12:00pm - 2:59pm)
Morning (9:00am - 11:59am), Early Afternoon (12:00pm - 2:59pm)
Morning (9:00am - 11:59am), Early Afternoon (12:00pm - 2:59pm)
Morning (9:00am - 11:59am), Early Afternoon (12:00pm - 2:59pm)
Morning (9:00am - 11:59am), Early Afternoon (12:00pm - 2:59pm)
sundayhours
166
5 or more visits per month
Extremely wellsos meetingVery SatisfiedVery positiveVery satisfiedgraet
Evening (6:00pm - 8:00pm)
Early Afternoon (12:00pm - 2:59pm)
longer hoursthank you
169
1-2 visits per monthExtremely wellBooks/AudiobooksVery SatisfiedVery positiveVery satisfiednice
Late Afternoon (3:00pm - 5:59pm)
nothingno
170
1-2 visits per monthVery wellComputers/WiFiVery SatisfiedVery positiveVery satisfiedgreat
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
nothing
173
1-2 visits per monthExtremely wellComputers/WiFiVery SatisfiedVery positiveVery satisfiedgreat
Early Afternoon (12:00pm - 2:59pm)
none
179
1-2 visits per monthExtremely wellBooks/AudiobooksVery SatisfiedVery positiveVery satisfiedprofesinal
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
Early Afternoon (12:00pm - 2:59pm)
noneno
180
1-2 visits per monthExtremely wellBooks/AudiobooksVery SatisfiedVery positiveVery satisfiedlive
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
love
183
1-2 visits per monthExtremely wellBooks/AudiobooksVery SatisfiedVery positiveVery satisfiednice
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
Morning (9:00am - 11:59am)
none
184
1-2 visits per monthVery wellBooks/AudiobooksVery SatisfiedVery positiveVery satisfiedpleased
Morning (9:00am - 11:59am), Early Afternoon (12:00pm - 2:59pm)
Morning (9:00am - 11:59am), Early Afternoon (12:00pm - 2:59pm)
Late Afternoon (3:00pm - 5:59pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
nothing
186
1-2 visits per monthNot so wellcommunity blood drive
Neither Satisfied nor Dissatisfied
Neutral
Neither satisfied nor dissatisfied
nothing
Morning (9:00am - 11:59am), Early Afternoon (12:00pm - 2:59pm)
stop taxing me/us
187
0 visits per month (I do not visit the Geneva Public Library)
accessible
Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm)
Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm)
nothing
188
1-2 visits per monthVery wellComputers/WiFiVery SatisfiedVery positiveVery satisfiedmuy bonito y ordinado
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
Evening (6:00pm - 8:00pm)
ninguno, todo muy bien
192
0 visits per month (I do not visit the Geneva Public Library)
educational
Morning (9:00am - 11:59am), Early Afternoon (12:00pm - 2:59pm), Late Afternoon (3:00pm - 5:59pm)
Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Late Afternoon (3:00pm - 5:59pm), Evening (6:00pm - 8:00pm)
Late Afternoon (3:00pm - 5:59pm)
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