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O R D E R T R A C K E R
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Annyeong Chingu!
Thank you for ordering at UpSeoul! Excited to receive your items? You can check the status of your orders by following the instructions:
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HOW TO USE?
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1. Choose any available tracker among the tabs.
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2. Input your Order ID only. You may refer to the e-mail automatically sent to you after ordering from our website.
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3. Your order status, items, and payment details will be shown. Check for errors and contact us for any concerns.
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4. For order status details, you may refer to the legend below.
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5. Don't forget to delete your order id before leaving!
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LEGEND
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To PayAwaiting item payment.
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To Be ProcessedPayment for the items has been validated and is waiting to be processed to the supplier.
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Order ProcessedItems have already been ordered from supplier and is pending shipment to KR Warehouse
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Shipped to KR WarehouseItems have already been shipped to KR Warehouse by supplier
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Items in KR WarehouseItems have arrived in KR warehouse and are being consolidated in preparation for shipment to PH Warehouse
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In Transit to PH WarehouseItems are in transit to PH Warehouse
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Items in PH addressItems have already arrived in PH and are being packaged in preparation for shipment to customer's shipping address
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Items picked up by courierItems have already been picked up by courier. From this point, customer will refer to courier tracker for status of orders
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NOTES
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*Orders that have already been released will be processed after DOO of your batch. For unreleased items, orders will be processed after release date.
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*Normal ETA to PH address is 3-4 weeks after shipment from Korea.
*Fast ETA to PH address is 1-2 weeks after shipment from Korea.
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*Delivery may take 1-2 days for Metro Manila orders and 3-7 days for provincial orders.
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*You may experience unexpected delays due to the current restrictions set in light of the COVID-19 pandemic.
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*This tracker will be updated immediately after every change in order status.
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*For on-going batches, your order numbers will be added in this tracker 2-3 days after your batch DOO.
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