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*AHA MessagesX
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1Read Sunil Upadhye's Driving Results and Value as an Enterprise Agile Coach. http://aha.pub/AgileCoachingShare on X
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2There are 10s of development tools and 10s of 100s of software testing tools that are just right. http://aha.pub/SunilUpadhyeShare on X
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3An #Agile coach's responsibility is to adapt styles to be more effective in communicating to customers. http://aha.pub/SunilUpadhyeShare on X
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4Do what you say and say what you do. Do your homework before giving any commitment. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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5Commitment to customer obsession is an orgn'l drive to discover customer needs & respond instantly. #Agile http://aha.pub/SunilUpadhyeShare on X
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6Many enterprises focus on meeting customer needs but make the mistake of not doing it in real time. #Agile http://aha.pub/SunilUpadhyeShare on X
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7Companies are 7x more likely to close a sale when they reach out within 1 hour of customer contact. #Agile http://aha.pub/SunilUpadhyeShare on X
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8Customers today have a strong voice, and bad news travels fast over the Internet and through social media. http://aha.pub/SunilUpadhyeShare on X
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9A key aspect of committing to customer obsession is applying collaboration rather than contract negotiations http://aha.pub/SunilUpadhyeShare on X
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10Developing consistent customer obsession takes reinforcement everyday. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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11If a salesperson gets a good review, reward their customer obsession w/ a badge in the company directory. http://aha.pub/SunilUpadhyeShare on X
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12Business leaders are in a prime position to drive customer obsession from the top down. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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13Customers always change behavior, direction, taste, needs, and trend based on current market need. http://aha.pub/SunilUpadhyeShare on X
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14Customer obsession requires empowerment all the way through the organization. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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15Institutionalizing customer-obsessed behaviors & processes helps weave them through our companies. #Agile http://aha.pub/SunilUpadhyeShare on X
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16Build a customer-obsessed culture. Drive results and value for enterprise as an #AgileCoach. http://aha.pub/SunilUpadhyeShare on X
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17What would the coach of coaches expect? To potentially have somebody who's been a successful coach. #Agile http://aha.pub/SunilUpadhyeShare on X
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18Remember, the perspective you're taking is what other coaches need to do and be responsible for. #Agile http://aha.pub/SunilUpadhyeShare on X
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19If you're doing a good job in anything you do, you're always teaching your boss. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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20It's enough command & control. Exhaust all issues & understand your team. That's leadership. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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21Choose practical bundles of work based on priority assigned by the business. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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22Team continuity is thinking of the team as the resource. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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23Value customer collaboration over contract negotiation. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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24Making sure you know how things are moving in the right direction is essential. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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25Good, empathetic listening will result in a single synchronization between the main team & the distance team. http://aha.pub/SunilUpadhyeShare on X
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26Use #agile value. This is customer collaboration over contract negotiation. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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27Customer obsession starts with understanding customers' goals. Think as problem solvers. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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28As humans, we opt to keep doing something if we've been rewarded. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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29To create a customer-obsessed culture, it must be modeled at the highest organizational levels. #Agile http://aha.pub/SunilUpadhyeShare on X
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30Create collaboration that produces meaningful business results in competitive & challenging environments. http://aha.pub/SunilUpadhyeShare on X
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31Look through client lenses. Create and sustain enterprise #agile culture. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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32Think and operate as an owner in entrepreneurial spirit, and stay relevant. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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33Create trusted leadership. Become a true servant to your own organization. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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34Unleash creativity. It must be modeled at the highest organizational levels. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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35Use #agile for innovation. Customer obsession starts with understanding our customers' goals. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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36It is the karma of the #AgileCoach to actually bring their squad to bootcamp or through training. http://aha.pub/SunilUpadhyeShare on X
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37An #AgileCoach has to learn new tools and new technology depending on what's coming up. http://aha.pub/SunilUpadhyeShare on X
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38Technology is always changing. Understand and learn how to manage conflicts. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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39Take the responsibility to educate your squads of the tools, techniques, and practices they need to learn. http://aha.pub/SunilUpadhyeShare on X
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40It's the #AgileCoach's responsibility to share knowledge with other coaches in the coaching circle. http://aha.pub/SunilUpadhyeShare on X
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41As an #AgileCoach, you need to be able to take over the role of anyone who may be out of work. http://aha.pub/SunilUpadhyeShare on X
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42An #AgileCoach has to communicate - communicate-communicate the "up" and "down" in an organization. http://aha.pub/SunilUpadhyeShare on X
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43You're going up ahead of time. Share with your coach any coaches' potential issues that may crop up. http://aha.pub/SunilUpadhyeShare on X
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44It is the job of the #AgileCoach to address all the dysfunctions that may happen in a team. http://aha.pub/SunilUpadhyeShare on X
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45#Agile processes/harnesses change for the customer's competitive advantage. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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46Continous attention to technical excellence and good design enhances agility. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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47#Agile Development teams capture requirements at a high level. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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48#Agile Development teams capture high-level requirements in workshops. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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49Advantages minus reduced risk: clear visibility and 100 percent transparency . #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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50#Agile development relies on close cooperation and collaboration. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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51Test-driven development is a software development method to reduce time to work on defects #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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52#Agile practice requires full integration of Product Owner, testing and development. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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53#Agile methods are built around people, not machines. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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54#Agile development focuses on achieving personal, technical, and organizational success. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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55To be "agile", you need to put #agile values and principles into practice. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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56An #AgileCoach has to make sure teams are collaborating and acting right. http://aha.pub/SunilUpadhyeShare on X
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57Leadership is having the opportunity to communicate and share knowledge with anyone else who needs it. http://aha.pub/SunilUpadhyeShare on X
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58Do due diligence by doing deep homework around customer behavior and needs. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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59Think and operate as an owner. This helps make customers' outcomes more attainable. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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60Make customers as partners in winning goals. Create social agreement or norms. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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61By demonstrating that you're committed to their success, it builds a long-term relationship #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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62Customer obsession principles need to become part of executive conversations and business planning. #Agile http://aha.pub/SunilUpadhyeShare on X
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63If we asking our employees to carry out a customer-focused strategy, we do the same w/ our business plan. http://aha.pub/SunilUpadhyeShare on X
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64Reward mechanisms can play a huge role: quarterly training refreshers, e-learning resources, etc. #Agile http://aha.pub/SunilUpadhyeShare on X
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65You have to be part of the team. Become a life long learning machine and be a student forever #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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66You've got the ability to communicate and share techniques and practices needed. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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67Shared techniques, creating job aids and practices will make your peers better at doing their job. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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68Know the project management tools for each of the squads you're responsible for. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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69The best architectures, requirements, and designs emerge from self-organizing teams. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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70Coding standards, collective code ownership provide joining the development work together. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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71One bite at a time! #Agile software development projects are delivered in bite-sized pieces. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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72The interative nature of #agile projects allows us to tackle high-risk areas sooner. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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73Deliver working software frequently, with a preference to the shorter timescale. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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74Working software is the primary measure of progress. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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75Having #Agile values is responding to change over following a plan. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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76Styles must engineer the entire customer interaction, including its psychological & behavioral components. http://aha.pub/SunilUpadhyeShare on X
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77Face to face with customers leads to valuable insights into their business and personal goals. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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78Do your math and homework. Understand, learn, and commit with brutal honesty. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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79The more we do something, the more habitual it becomes. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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80Continuous education should be based on current market situations where customers see opps for growth. http://aha.pub/SunilUpadhyeShare on X
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81There's a responsibility to be on a path of continuous learning. It's an #AgileCoach's responsibility. http://aha.pub/SunilUpadhyeShare on X
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82It is an #AgileCoach's responsibility to share ideas to other coaches. Learn from each other. http://aha.pub/SunilUpadhyeShare on X
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83What makes a successful #AgileCoach? You have to always be learning and teaching. http://aha.pub/SunilUpadhyeShare on X
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84Have deep understanding and listen well. This makes up a good #AgileCoach. http://aha.pub/SunilUpadhyeShare on X
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85As an #AgileCoach, you are responsible for the actual educational plan of each of role http://aha.pub/SunilUpadhyeShare on X
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86Sitting together leads to fast, accurate communication. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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87Real customer involvement helps the team understand what to build. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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88It's a joint activity of the team that allows everyone to contribute, challenge, and understand. #Agile http://aha.pub/SunilUpadhyeShare on X
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89Every piece of knowledge must have a single, unambigous, authoritative representation. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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90We perform small, isolated experiments when we need more information. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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91Communication is giving the right information to its maximum advantage. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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92Agile is all about contineous feedback learning appropriate lessons at every possible opportunity. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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93Education includes kneeling down and getting to know the heart of the matter. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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94People are just. It's the #AgileCoach's responsibility to educate them appropriately. http://aha.pub/SunilUpadhyeShare on X
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95At regular intervals, the team reflects on how to become more effective. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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96True collaboration is deeply understanding customers' needs: technical, phone support, face to face, etc. http://aha.pub/SunilUpadhyeShare on X
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97Styles must engineer the entire customer interaction toward meeting the customer's needs. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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98Always use "We" during every single customer conversation. Make that a habit. #AgileCoach http://aha.pub/SunilUpadhyeShare on X
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99To reinforce customer obsession of the team, put mechanisms and processes in place to reward its practices. http://aha.pub/SunilUpadhyeShare on X