201809 - ORCID Helpdesk migration - ORCID Knowledge Base article catalogue
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Article titleUservoice URL - oldCurrent Uservoice URL - soon to be deletedZendesk URL - new
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Account email addresses
https://support.orcid.org/knowledgebase/articles/1807642
https://support.orcid.org/knowledgebase/articles/1807642
https://support.orcid.org/hc/articles/360006971213
3
Account settings
https://support.orcid.org/knowledgebase/articles/148603
https://support.orcid.org/knowledgebase/articles/148603
https://support.orcid.org/hc/articles/360006897554
4
Add a biography to your ORCID record
https://support.orcid.org/knowledgebase/articles/1807519
https://support.orcid.org/knowledgebase/articles/1807519
https://support.orcid.org/hc/articles/360006971513
5
Add a trusted individual to your account
https://support.orcid.org/knowledgebase/articles/217659
https://support.orcid.org/knowledgebase/articles/217659
https://support.orcid.org/hc/articles/360006973613
6
Add and edit your name on your ORCID record
https://support.orcid.org/knowledgebase/articles/142948
https://support.orcid.org/knowledgebase/articles/142948
https://support.orcid.org/hc/articles/360006973853
7
Add education information to your ORCID record
https://support.orcid.org/knowledgebase/articles/1807522
https://support.orcid.org/knowledgebase/articles/1807522
https://support.orcid.org/hc/articles/360006971493
8
Add education information to your ORCID record
https://support.orcid.org/knowledgebase/articles/1807522
https://support.orcid.org/knowledgebase/articles/1807522
https://support.orcid.org/hc/articles/360006971493
9
Add employment information to your ORCID record
https://support.orcid.org/knowledgebase/articles/1807525
https://support.orcid.org/knowledgebase/articles/1807525
https://support.orcid.org/hc/articles/360006894834
10
Add funding information to your ORCID record
https://support.orcid.org/knowledgebase/articles/326033
https://support.orcid.org/knowledgebase/articles/326033
https://support.orcid.org/hc/articles/360006897214
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Add identifying (biographical) information to your ORCID record
https://support.orcid.org/knowledgebase/articles/187920
https://support.orcid.org/knowledgebase/articles/187920
https://support.orcid.org/hc/articles/360006973673
12
Add keywords to your ORCID record
https://support.orcid.org/knowledgebase/articles/1807507
https://support.orcid.org/knowledgebase/articles/1807507
https://support.orcid.org/hc/articles/360006971533
13
Add links to personal websites to your ORCID record
https://support.orcid.org/knowledgebase/articles/148142
https://support.orcid.org/knowledgebase/articles/148142
https://support.orcid.org/hc/articles/360006973833
14
Add person identifiers (other identifiers) to your ORCID record
https://support.orcid.org/knowledgebase/articles/1807516
https://support.orcid.org/knowledgebase/articles/1807516
https://support.orcid.org/hc/articles/360006894854
15
Add the country or region where you research to your ORCID record
https://support.orcid.org/knowledgebase/articles/1807504
https://support.orcid.org/knowledgebase/articles/1807504
https://support.orcid.org/hc/articles/360006894894
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Add works by direct import from other systems
https://support.orcid.org/knowledgebase/articles/188278
https://support.orcid.org/knowledgebase/articles/188278
https://support.orcid.org/hc/articles/360006973653
17
Add works manually
https://support.orcid.org/knowledgebase/articles/462052
https://support.orcid.org/knowledgebase/articles/462052
https://support.orcid.org/hc/articles/360006896874
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Add works to your ORCID record
https://support.orcid.org/knowledgebase/articles/462032
https://support.orcid.org/knowledgebase/articles/462032
https://support.orcid.org/hc/articles/360006973133
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Auto-updates in third-party systems: Crossref
https://support.orcid.org/knowledgebase/articles/1807618
https://support.orcid.org/knowledgebase/articles/1807618
https://support.orcid.org/hc/articles/360006971293
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Auto-updates in third-party systems: DataCite
https://support.orcid.org/knowledgebase/articles/1807615
https://support.orcid.org/knowledgebase/articles/1807615
https://support.orcid.org/hc/articles/360006894594
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Auto-updates in third-party systems: Publons
https://support.orcid.org/knowledgebase/articles/1807612
https://support.orcid.org/knowledgebase/articles/1807612
https://support.orcid.org/hc/articles/360006971313
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Auto-updates in your institution’s system
https://support.orcid.org/knowledgebase/articles/1807609
https://support.orcid.org/knowledgebase/articles/1807609
https://support.orcid.org/hc/articles/360006894614
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Auto-updates: time-saving and trust-building
https://support.orcid.org/knowledgebase/articles/793980
https://support.orcid.org/knowledgebase/articles/793980
https://support.orcid.org/hc/articles/360006896394
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BibTeX issues and troubleshooting
https://support.orcid.org/knowledgebase/articles/1807555
https://support.orcid.org/knowledgebase/articles/1807555
https://support.orcid.org/hc/articles/360006971433
25
Building your ORCID record and connecting your iD
https://support.orcid.org/knowledgebase/articles/1804786
https://support.orcid.org/knowledgebase/articles/1804786
https://support.orcid.org/hc/articles/360006971573
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Can data on an ORCID record be entirely private?
https://support.orcid.org/knowledgebase/articles/888168
https://support.orcid.org/knowledgebase/articles/888168
https://support.orcid.org/hc/articles/360006896274
27
Can I create ORCID records for my researchers using the API?
https://support.orcid.org/knowledgebase/articles/895950
https://support.orcid.org/knowledgebase/articles/895950
https://support.orcid.org/hc/articles/360006896074
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Can ORCID send a technician to help us with our implementation?
https://support.orcid.org/knowledgebase/articles/907311
https://support.orcid.org/knowledgebase/articles/907311
https://support.orcid.org/hc/articles/360006972393
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Can we data-mine abstract or full text information through the ORCID API?
https://support.orcid.org/knowledgebase/articles/907317
https://support.orcid.org/knowledgebase/articles/907317
https://support.orcid.org/hc/articles/360006972353
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Contact us
https://support.orcid.org/knowledgebase/articles/1804795
https://support.orcid.org/knowledgebase/articles/1804795
https://support.orcid.org/hc/articles/360006895054
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Cookies and plugins
https://support.orcid.org/knowledgebase/articles/159728
https://support.orcid.org/knowledgebase/articles/159728
https://support.orcid.org/hc/articles/360006897494
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Deactivating an ORCID account
https://support.orcid.org/knowledgebase/articles/148970
https://support.orcid.org/knowledgebase/articles/148970
https://support.orcid.org/hc/articles/360006973813
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Delete works
https://support.orcid.org/knowledgebase/articles/1807573
https://support.orcid.org/knowledgebase/articles/1807573
https://support.orcid.org/hc/articles/360006971373
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Different ways to sign into ORCID
https://support.orcid.org/knowledgebase/articles/892920
https://support.orcid.org/knowledgebase/articles/892920
https://support.orcid.org/hc/articles/360006972693
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Display: Grouped works
https://support.orcid.org/knowledgebase/articles/1807567
https://support.orcid.org/knowledgebase/articles/1807567
https://support.orcid.org/hc/articles/360006894774
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Display: Sort works
https://support.orcid.org/knowledgebase/articles/1807564
https://support.orcid.org/knowledgebase/articles/1807564
https://support.orcid.org/hc/articles/360006971393
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Do you have more than one account?
https://support.orcid.org/knowledgebase/articles/1804780
https://support.orcid.org/knowledgebase/articles/1804780
https://support.orcid.org/hc/articles/360006971593
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Does an ORCID iD assure my identity?
https://support.orcid.org/knowledgebase/articles/907266
https://support.orcid.org/knowledgebase/articles/907266
https://support.orcid.org/hc/articles/360006972413
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Does ORCID provide metrics, a reporting interface, or a collaboration portal?
https://support.orcid.org/knowledgebase/articles/907305
https://support.orcid.org/knowledgebase/articles/907305
https://support.orcid.org/hc/articles/360006895794
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Does the API have an admin page?
https://support.orcid.org/knowledgebase/articles/895437
https://support.orcid.org/knowledgebase/articles/895437
https://support.orcid.org/hc/articles/360006896154
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Download all your data
https://support.orcid.org/knowledgebase/articles/117225
https://support.orcid.org/knowledgebase/articles/117225
https://support.orcid.org/hc/articles/360006897634
42
Edit works
https://support.orcid.org/knowledgebase/articles/1807570
https://support.orcid.org/knowledgebase/articles/1807570
https://support.orcid.org/hc/articles/360006894754
43
Emails
https://support.orcid.org/knowledgebase/articles/1807513
https://support.orcid.org/knowledgebase/articles/1807513
https://support.orcid.org/hc/articles/360006894874
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Exporting works into a BibTeX file
https://support.orcid.org/knowledgebase/articles/1807552
https://support.orcid.org/knowledgebase/articles/1807552
https://support.orcid.org/hc/articles/360006971453
45
Forgotten your password?
https://support.orcid.org/knowledgebase/articles/1807663
https://support.orcid.org/knowledgebase/articles/1807663
https://support.orcid.org/hc/articles/360006894474
46
Getting started with your ORCID record
https://support.orcid.org/knowledgebase/articles/460004
https://support.orcid.org/knowledgebase/articles/460004
https://support.orcid.org/hc/articles/360006896894
47
How are new features decided?
https://support.orcid.org/knowledgebase/articles/135210
https://support.orcid.org/knowledgebase/articles/135210
https://support.orcid.org/hc/articles/360006897594
48
How are organizations identified in ORCID?
https://support.orcid.org/knowledgebase/articles/276884
https://support.orcid.org/knowledgebase/articles/276884
https://support.orcid.org/hc/articles/360006973513
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How can I find out when a researcher edits their record?
https://support.orcid.org/knowledgebase/articles/889896
https://support.orcid.org/knowledgebase/articles/889896
https://support.orcid.org/hc/articles/360006972713
50
How can I help someone update their record as a trusted individual?
https://support.orcid.org/knowledgebase/articles/1807489
https://support.orcid.org/knowledgebase/articles/1807489
https://support.orcid.org/hc/articles/360006894914
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How do I become an ORCID member? Are there fees involved?
https://support.orcid.org/knowledgebase/articles/115268
https://support.orcid.org/knowledgebase/articles/115268
https://support.orcid.org/hc/articles/360006973953
52
How do I get my organization listed as a “Trusted Party” on a researcher’s ORCID Record?
https://support.orcid.org/knowledgebase/articles/895977
https://support.orcid.org/knowledgebase/articles/895977
https://support.orcid.org/hc/articles/360006895974
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How do I get my system added to the ORCID Search & Link Wizard list?
https://support.orcid.org/knowledgebase/articles/889890
https://support.orcid.org/knowledgebase/articles/889890
https://support.orcid.org/hc/articles/360006896254
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How do I get the public data file?
https://support.orcid.org/knowledgebase/articles/223698
https://support.orcid.org/knowledgebase/articles/223698
https://support.orcid.org/hc/articles/360006897394
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How do I or how does my organization get involved with ORCID?
https://support.orcid.org/knowledgebase/articles/115267
https://support.orcid.org/knowledgebase/articles/115267
https://support.orcid.org/hc/articles/360006897734
56
How do redirect URIs work?
https://support.orcid.org/knowledgebase/articles/895989
https://support.orcid.org/knowledgebase/articles/895989
https://support.orcid.org/hc/articles/360006972513
57
How do you check for duplicate ORCID records?
https://support.orcid.org/knowledgebase/articles/895944
https://support.orcid.org/knowledgebase/articles/895944
https://support.orcid.org/hc/articles/360006972593
58
How is ORCID different from other researcher identifiers?
https://support.orcid.org/knowledgebase/articles/907197
https://support.orcid.org/knowledgebase/articles/907197
https://support.orcid.org/hc/articles/360006972453
59
How long do access tokens last? Can I get one that doesn’t expire?
https://support.orcid.org/knowledgebase/articles/895929
https://support.orcid.org/knowledgebase/articles/895929
https://support.orcid.org/hc/articles/360006972653
60
How often does ORCID hold community outreach meetings?
https://support.orcid.org/knowledgebase/articles/907179
https://support.orcid.org/knowledgebase/articles/907179
https://support.orcid.org/hc/articles/360006972473
61
How to verify your email address
https://support.orcid.org/knowledgebase/articles/1807735
https://support.orcid.org/knowledgebase/articles/1807735
https://support.orcid.org/hc/articles/360006894294
62
How will I be notified of changes and updates to the API and schema?
https://support.orcid.org/knowledgebase/articles/889905
https://support.orcid.org/knowledgebase/articles/889905
https://support.orcid.org/hc/articles/360006896194
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I didn’t receive a verification email, what now?
https://support.orcid.org/knowledgebase/articles/1807738
https://support.orcid.org/knowledgebase/articles/1807738
https://support.orcid.org/hc/articles/360006894274
64
If a researcher already has a work with the same DOI as a work I add, will it be duplicated?
https://support.orcid.org/knowledgebase/articles/889902
https://support.orcid.org/knowledgebase/articles/889902
https://support.orcid.org/hc/articles/360006896214
65
If I deactivate my account, can I register for a new ORCID ID?
https://support.orcid.org/knowledgebase/articles/1807624
https://support.orcid.org/knowledgebase/articles/1807624
https://support.orcid.org/hc/articles/360006894574
66
Import and export works via BibTeX
https://support.orcid.org/knowledgebase/articles/390530
https://support.orcid.org/knowledgebase/articles/390530
https://support.orcid.org/hc/articles/360006973353
67
Importing works from a BibTeX file
https://support.orcid.org/knowledgebase/articles/1807549
https://support.orcid.org/knowledgebase/articles/1807549
https://support.orcid.org/hc/articles/360006894794
68
Is the Sandbox different from the Production Registry?
https://support.orcid.org/knowledgebase/articles/166623
https://support.orcid.org/knowledgebase/articles/166623
https://support.orcid.org/hc/articles/360006897474
69
Language display preferences
https://support.orcid.org/knowledgebase/articles/921666
https://support.orcid.org/knowledgebase/articles/921666
https://support.orcid.org/hc/articles/360006895734
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Linking accounts
https://support.orcid.org/knowledgebase/articles/1807672
https://support.orcid.org/knowledgebase/articles/1807672
https://support.orcid.org/hc/articles/360006894434
71
Metadata in the Education section
https://support.orcid.org/knowledgebase/articles/1807582
https://support.orcid.org/knowledgebase/articles/1807582
https://support.orcid.org/hc/articles/360006894714
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Metadata in the Employment section
https://support.orcid.org/knowledgebase/articles/1807585
https://support.orcid.org/knowledgebase/articles/1807585
https://support.orcid.org/hc/articles/360006894694
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Metadata in the Funding section
https://support.orcid.org/knowledgebase/articles/1807588
https://support.orcid.org/knowledgebase/articles/1807588
https://support.orcid.org/hc/articles/360006894674
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Metadata in the Works section
https://support.orcid.org/knowledgebase/articles/1807591
https://support.orcid.org/knowledgebase/articles/1807591
https://support.orcid.org/hc/articles/360006971353
75
Number of ORCID iDs
https://support.orcid.org/knowledgebase/articles/150557
https://support.orcid.org/knowledgebase/articles/150557
https://support.orcid.org/hc/articles/360006973773
76
ORCID and research transactions
https://support.orcid.org/knowledgebase/articles/1807771
https://support.orcid.org/knowledgebase/articles/1807771
https://support.orcid.org/hc/articles/360006971033
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ORCID inbox notifications and frequency settings
https://support.orcid.org/knowledgebase/articles/665437
https://support.orcid.org/knowledgebase/articles/665437
https://support.orcid.org/hc/articles/360006972953
78
ORCID metadata
https://support.orcid.org/knowledgebase/articles/1807579
https://support.orcid.org/knowledgebase/articles/1807579
https://support.orcid.org/hc/articles/360006894734
79
ORCID QR Code
https://support.orcid.org/knowledgebase/articles/116878
https://support.orcid.org/knowledgebase/articles/116878
https://support.orcid.org/hc/articles/360006897654
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ORCID security
https://support.orcid.org/knowledgebase/articles/136222
https://support.orcid.org/knowledgebase/articles/136222
https://support.orcid.org/hc/articles/360006897574
81
ORCID, GDPR, and your rights as a user
https://support.orcid.org/knowledgebase/articles/907155
https://support.orcid.org/knowledgebase/articles/907155
https://support.orcid.org/hc/articles/360006895834
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Password
https://support.orcid.org/knowledgebase/articles/1807654
https://support.orcid.org/knowledgebase/articles/1807654
https://support.orcid.org/hc/articles/360006971193
83
Peer review
https://support.orcid.org/knowledgebase/articles/1807594
https://support.orcid.org/knowledgebase/articles/1807594
https://support.orcid.org/hc/articles/360006971333
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Persistent identifiers (PIDs)
https://support.orcid.org/knowledgebase/articles/1807774
https://support.orcid.org/knowledgebase/articles/1807774
https://support.orcid.org/hc/articles/360006971013
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Reactivating your deactivated ORCID account
https://support.orcid.org/knowledgebase/articles/1807630
https://support.orcid.org/knowledgebase/articles/1807630
https://support.orcid.org/hc/articles/360006894554
86
Register a member API client application
https://support.orcid.org/knowledgebase/articles/116739
https://support.orcid.org/knowledgebase/articles/116739
https://support.orcid.org/hc/articles/360006973913
87
Register a public API client application
https://support.orcid.org/knowledgebase/articles/343182
https://support.orcid.org/knowledgebase/articles/343182
https://support.orcid.org/hc/articles/360006897174
88
Register or Sign-In Button not doing anything? Known plugin issues
https://support.orcid.org/knowledgebase/articles/1807747
https://support.orcid.org/knowledgebase/articles/1807747
https://support.orcid.org/hc/articles/360006894234
89
Register your ORCID iD
https://support.orcid.org/knowledgebase/articles/171598
https://support.orcid.org/knowledgebase/articles/171598
https://support.orcid.org/hc/articles/360006897454
90
Removing your additional or duplicate ORCID iD
https://support.orcid.org/knowledgebase/articles/580410
https://support.orcid.org/knowledgebase/articles/580410
https://support.orcid.org/hc/articles/360006896634
91
Secure your account with two-factor authentication
https://support.orcid.org/knowledgebase/articles/1190068
https://support.orcid.org/knowledgebase/articles/1190068
https://support.orcid.org/hc/articles/360006971673
92
Security question
https://support.orcid.org/knowledgebase/articles/1807660
https://support.orcid.org/knowledgebase/articles/1807660
https://support.orcid.org/hc/articles/360006971173
93
Sign into ORCID
https://support.orcid.org/knowledgebase/articles/1804771
https://support.orcid.org/knowledgebase/articles/1804771
https://support.orcid.org/hc/articles/360006971613
94
Sign into ORCID using your institutional account
https://support.orcid.org/knowledgebase/articles/1807678
https://support.orcid.org/knowledgebase/articles/1807678
https://support.orcid.org/hc/articles/360006894394
95
Sign into ORCID using your social media account
https://support.orcid.org/knowledgebase/articles/1807693
https://support.orcid.org/knowledgebase/articles/1807693
https://support.orcid.org/hc/articles/360006894354
96
Structure of the ORCID Identifier
https://support.orcid.org/knowledgebase/articles/116780
https://support.orcid.org/knowledgebase/articles/116780
https://support.orcid.org/hc/articles/360006897674
97
Technical requirements and supported browsers on ORCID
https://support.orcid.org/knowledgebase/articles/1804765
https://support.orcid.org/knowledgebase/articles/1804765
https://support.orcid.org/hc/articles/360006895074
98
Thanks for trying the demo button!
https://support.orcid.org/knowledgebase/articles/432952
https://support.orcid.org/knowledgebase/articles/432952
https://support.orcid.org/hc/articles/360008811814
99
Trusted organizations
https://support.orcid.org/knowledgebase/articles/131598
https://support.orcid.org/knowledgebase/articles/131598
https://support.orcid.org/hc/articles/360006973893
100
Trusted parties
https://support.orcid.org/knowledgebase/articles/1807474
https://support.orcid.org/knowledgebase/articles/1807474
https://support.orcid.org/hc/articles/360006894974
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