Service Level Agreements '19
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Negus Solutions, Inc.
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Service Level Agreements '19
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We offer comprehensive services for your companies success come end of the fiscal year and ongoing business services to boot. We are a small firm of business students who are offering our services for a fixed fee per month.
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A/P Process
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Service Description SLA
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Review A/P for Accuracy Vendor bills (A/P) will be reviewed and cross checked as and when recieved against the database for period, due date, rates, anount charged, etc. 1 Business Day
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Vendor Database Management Form master list of vendors with their signed contracts will be collated in a database with their contract details and terms of payment.1 Business Day
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Reciept Matching As and when you purchase anything, just login to our portal, scan/attach the bills click on upload. We will check if the bills recieved are compliant and you will then see it in your queue for approval. 1-2 Business Days
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Bills and Error Clarification/ReturnAs and when if and discrepancies are found, it will brought to you attention for correction.1 Business Day
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Ensuring bills posted under correct ledger header A double check mechanism is put in place to ensure that all bills are posted under corrent account heads.1 Business Day
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Due Date Tracking for A/P All your A/P fue fats are tracked and you are informed well in advance for timely payments. This will also reflect in the weekly A/P projection report sent for the following week. Before Due Date
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Followup on Authorzation to enure timely paymentsWe nake sure that we hce all the required authorization to procedd your payments on time before the due date. Before Due Date
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Online Payment Authorization When we recieve your authorization for the A/P, we make sure the payees are paid online on their due date on time. 1 Business Day
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Updating A/P statements after paymentsA/P report is updated in real-time after each payment is made through wire-transfer or checks. 1 Business Day
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Updating A/P statements if payment declines When any payment declined or a check returns, the A.P report is updated in real-time and brought to your attention immediately.1 Business Day
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1099 Management Create 1099 form for contractors and vendors.1 Business Day
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Bank statement reconciliationOn a weekly basis, we will tally the accounts payable with the bank statement and report any variance to you. 2-3 Business Days
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A/R Process
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Service Description SLA
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Review of A/R for Accuracy A/R will be reviewed and cross checked as and when recieved against the database for period, due date, rates, anount charged, etc. 1 Business Day
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Customer Database ManagementForm a master list of all customers with their agreements or purchase orders will be collated in a database along with their tems of payment.1 Business Day
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Quantum of Work done We collect dat for making invoices for work done, inventory sold, etc. Before the due date for preparing invoices. 1 Business Day
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Creating sales invoices based on the contractsInvoices are prepared in line with the contract and based pn quantum of work done and/or onventory sold.1-2 Business Days
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Mailing invoices based on the contracts Invoices are mailed to the customers on time after they are cross-checked.1 Business Day
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Track due dates for A/R A double check mechanism is put in place to ensure that all bills are posted under correct account heads.1 Business Day
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Followup on aged A/ROn A/R above 30 and 45 days, we send reminder emails on the payment due. 1 Business Day
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Updating the A/R statement w/ all receipts from invoices issued A/R report is updated in real-time after each payment received through wire-transfer or checks.Real Time
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Banke Statement ReconciliatonOn a weekly basis, we will taly the accounts receivable with ethe bank statement and report any variances to you. 2-3 Business Days
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A/R Reports for overdue invoices for tracking Accounts recievable report is updated in real time for all overdue invoices for future followups.Real Time
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Tax Preparation Process
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Service Description SLA
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Business Tax Preparation Prepare Business Tax filing for businessVaries
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Individual Tax PreparationPrepare Individual Tax filing on 1040 Varies
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ExtensionWill complete and mail tax filing extension to the IRS. 2-3 Business Days
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Certified Mailing All correspondence will be mailed certified mail. 2-3 Business Days
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Rev. 1/10/19
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