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MARKETERS GLOSSARY
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TermWhat it stands forWhat it means
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£/KGPrice per KiloA unit price that is based on the weight of a product. It can help compare pricing by using the same measure of weight (kg).
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£/LPrice per LitreA unit price that is based on the volume of a product. It can help compare pricing by using the same measure.
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ARPAverage Realised PriceAverage RSP that is calculated with promotional and non-promotional sales
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AWDAccount Weighted DistributionThe percentage of stores in which a product is available. Each store is weighted proportional to their sales of the total category. Therefore a higher number means that your brand is stocked in the most important stores
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AWPAverage Weight of PurchaseThe average amount bought by each household that purchased the product in a time period. Could be expressed in terms of Spend, Volume or Units.
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AwarenessAwarenessTypically "prompted" (i.e. have you heard of xxxx) and "spontaneous" (name a cereal). The first named brand in an unprompted list is called "top of mind." Typically expressed as a percentage of the sample - e.g. Brand x has 23% prompted awareness
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Back MarginBack MarginIncome from suppliers such as discount and allowances, entry fees, gate fees or promotional fees.
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BarkerBarkerA small piece of PoS which goes on the shelf at a grocery store
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BaseBaseA brand's core volume (or value) without any promotional activity
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Basket SpendBasket SpendThe average amount of money that is spent in a single shopping trip or transaction.
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BOGOFBuy One Get One FreeA promotional mechanic - two for the price of one
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Brand EARBrand Equity At RetailA data driven measure showing how strongly shoppers value each product/brand (if all shopper decision drivers were equal: Pack Size, Seasonality, Dist, Price, etc.)
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CannibalisationCannibalisationThe opposite of incrementality - A loss in sales caused by a company's introduction of a new product that displaces from it's current products. A company wants to see none or very little cannibalisation to justify a npd for example as it wants incremental sales.
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CapexCapital Expenditure Capital expenditures are a company's major, long-term expenses while operating expenses are a company's day-to-day expenses. Examples of CapEx include physical assets, such as buildings, equipment, machinery, and vehicles. Examples of OpEx include employee salaries, rent, utilities, and property taxes.
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Cat StratCategory StrategyA plan that outlines how to manage and optimise the a category. It helps to align similar areas of a business, identify opportunties and create added business value. Suppliers will often bring their strategies to the retailers as a way of becoming a strategic partner.
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CategoryCategoryA group of similar or related products that share similar characteristics. It helps businesses to organise, promote and price products; it helps consumers to shop. Examples may be Haircare, Butters & Spreads, Cereal, Tinned Veg, Beer Wine & Spirits
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COGSCost of Goods SoldThe direct costs of producing the goods sold by a company. It's an important driver of a brand's rofitability.
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ConsiderationConsiderationThe extent to which consumers are willing to consider a brand when making a purchasing decision
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ConvenienceConvenienceA smaller shop, usually wth extended opening hours, that stocks a limited range of household goods and groceries.
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DiscountersDiscountersA retailer which products are sold at prices that are in principle lower than an supposed 'full retail price'. For example Aldi, Lidl, Home Bargains
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EconometricsEconometricsA technique which helps understand how much each marketing activity contibutes to sales, and therefore how much to spend on each marketing activity.
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ESOVExcess Share of VoiceWhen a brand's share of voice (see SOV) is greater than a brand's share of market, it is said to have ESOV
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F&DFeature and DisplayFeature space and display space are the gondola ends or special "stacks" of product. Brands are especially interested in the number of weeks that a product gets on feature and display as it's a great way to be more visible to shoppers
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FreqFrequencyThe number of times that consumers/customers make a purchase within a time period.
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FSDUFree Standing Display UnitUsually made from cardboard, free-standing display units are a popular retail display solution
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Gate FeeGate FeeA fee that a supplier pays to a retailer to unlock feature space. This is in addition to the cost of producing any point of sale material.
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GPGross ProfitThe selling price of your product (less VAT if applicable) minus the cost of producing it. This can also be expressed as a percentage. For example a 40% GP on a product that costs £1.00 to buy (excl VAT) means that it cost 60p to produce.
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IncrementalIncrementalAn uplift in sales, it is the difference in sales you generate during a specific promotion vs the sales you estimate you would have generated without the promotion over the same period. It can also work for other measures i.e. for the difference in sales if you were to bring a new product to market....what additional sales would it bring vs. your existing product range, what new shoppers would it bring vs who currently already shop the fixture. It can be a useful way to sell in a product to a business if it is favourable in bring incremental sales.
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IRIIRIData company. Typically used by businesses to get 'till data' to understand sales performance and insights.
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JTBDJob to be doneA key task for a brand, usually in a brand planning year.
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KantarKantarA company that collects data from a consumer panel (a group of people chosen to represent a larger group of people) to share understanding of audience's motivations and needs. They use a sample which is representative of the larger population.
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KPI Key Performance IndicatorA measurable and quantifiable metric used to evaluate and assess the performance of a business. For brands, this could be something like penetration, awareness, sales volume, growth % etc
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L12WLast 12 WeeksA period of time (the 12 weeks prior to the specified date), it enables a business to then compare this data set with another 12 week period and offers a better perspective on a trending performance vs. just looking at a week of sales for example or one month. Other common time frames are L4W, L52W
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MATMoving Annual TotalA measure of time - a rolling 12 months up to the current date
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MMMMarket Mix ModellingA technique which helps understand how much each marketing activity contibutes to sales, and therefore how much to spend on each marketing activity.
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MOIMobile Optimised ImageImage used by brands in online stores that is optimised for viewing on a mobile device. Often a simplified version of the pack.
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MRRSP
Manufacturers Recommended Retail Selling Price
The price that a product's manufacturer recommends it be sold for at the point of sale. However, the retail selling price is at the sole discretion of the retailer. The manufacturer is not allowed to set the retail price - only make a recommendation.
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MUMerchandising UnitPre-filled by the manufacturer or co-packer, MUs are sent through the supply chain arriving at the retail environment ready for immediate display.
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NDANon Disclosure AgreementAn agreement between 2 or more parties that the information they share with each other is not to be shared beyond that group.
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NielsenNielsenData company. Typically used by businesses to get 'till data' to understand sales performance and insights. They do also collect data from a consumer panel (a group of people chosen to represent a larger group of people) to share understanding of audience's motivations and needs. They use a sample which is representative of the larger population.
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NPNet ProfitThe amount of money your business earns after deducting all operating, interest and tax expenses over a given period.
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NRRNet Realised RevenueTotal revenue less discounts etc received by a supplier
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Num DistNumeric DistributionActual number of stores a product is stocked as a % of total number of stores (NOT category sales weighted)
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Off-LicenseOff-LicensePremises selling (alcoholic) beverages where the consumption does not happen at the point of sale, i.e. supermarkets, grocery shops, wine & spirit merchants etc.
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OIDOff Invoice DiscountA reduction in price given to a retailer often in return for purchasing specific quantities of goods with a specified time. This discount is given at the time of invoicing.
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OLOwn LabelA product that a retailer sells under it' own brand name. The retailer controls the management of that product i.e. name, packaging design etc. For example Sainsbury's "Taste the Difference" range
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On-LicenseOn-LicensePremises selling (alcoholic) beverages where the consumption happens at the point of sale, i.e. bars, restaurants, pubs etc.
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OpexOperating Expenditure Capital expenditures are a company's major, long-term expenses while operating expenses are a company's day-to-day expenses. Examples of CapEx include physical assets, such as buildings, equipment, machinery, and vehicles. Examples of OpEx include employee salaries, rent, utilities, and property taxes.
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OTGOn The GoBigger than convenience stores. Anywhere someone might grab and go product
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Over riderOver riderA retrospective discount paid on achieving a specified volume from the supplier.
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PEPrice ElasticityThe % change in volume for each 1% change in price. e.g. Elasticity of -2.5 = Price down 1%, Volume up 2.5% (the minus means volume goes in opposite direction to price). Is exponential.
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PenPenetrationThe number of consumers who bought your product. It's usually expressed as a % of the total market.
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PLPrivate LabelA product that a retailer sells under it' own brand name. The retailer controls the management of that product i.e. name, packaging design etc. For example Sainsbury's "Taste the Difference" range
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POSPoint of SaleThe place where a sale is meant. However it is usually used when referring to display / advertising items like posters etc
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PPAPrice Pack ArchitectureA pricing ladder of different pack sizes at different prices. With strategic thinking, this allows profit and revenue to be maximised.
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Profit ElasticityProfit ElasticityThe Gross Profit change when commercial figures are applied to price elasticity measures. Is exponential.
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Prompted AwarenessPrompted AwarenessUsually expressed as a % of the total population, the number of people who when shown an image (or name) of a brand say that they recognise it.
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PUVPer Unit VolumeUsed to cover volume being in Kg or Ltr. i.e. Costs £x PUV
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RetainerRetainerA regular (often monthly) fee paid to agencies by a client to have access to their team. This could be for a set number of hours or deliverables.
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RFIRequest for InformationRequest for Information. Usually issued by Procurement Professionals prior to having a detailed set of requirements. It’s used to qualify suppliers in/out based on capabilities, sector experiences, financials, etc.
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RFPRequest for ProposalRequest for Proposal. Usually written by Procurement professionals, based on requirements defined by the business stakeholders. Typically used when the challenge/opportunity is big and complex.
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RFQRequest for QuotationRequest for Quotation. More commonly used when the specification is well defined, relatively easy to understand, and more of a commodity (but not always).
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ROASReturn on Ad SpendThe amount of revenue that is earned for every £ spent on a campaign. Tis is different to RoI.
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ROIReturn on InvestmentUsed to evaluate how well an investment has performed. Expressed as a %, calculated by diving net profit by it's initial cost. Anything over 100% is generating more profit than it cost to do that activity.
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RoSRate of SaleNormally expressed as a number. It is the average number of units per store per week that you've sold.
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RRPRecomended Selling PriceThe price that a product's manufacturer recommends it be sold for at the point of sale. However, the retail selling price is at the sole discretion of the retailer. The manufacturer is not allowed to set the retail price - only make a recommendation.
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RSPRetail Selling PriceThe price that the shopper pays for the product when purchasing it from a store
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SEMSearch Engine MarketingUsing paid advertising to ensure that your business's products or services are visible in search engine
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SEOSearch Engine OptimisationThe process of improving your website to increase its visibility in Google etc
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Share of TillShare of TillYour share of the total spend in a retailer. This can also be expressed as a share of total <<category>> till
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ShipperShipperA packaged display of two or more items
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SKUStock Keeping UnitA number (usually eight alphanumeric digits) that retailers assign to products to keep track of stock internally, once it arrives from a warehouse or distributor.
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SOMShare of MarketExpressed as a percentage it is the amount of a category that your brand represents. Usual in volume or value (RSP) terms.
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SOVShare of VoiceUsually refering to the % of category media spend that a brand has. e.g. a butter brand could have 20% SOV - meaning that the other butter brands combined account for 80% of the butter media spend
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Spend per TripSpend per TripHow much does a consumer spend per 'shop visit' at a retailer. It is useful as a measure as retailers always want to increase this in their stores vs a competitor
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Spontaneous Awareness
Spontaneous AwarenessUsually expressed as a % of the total population. The number of people who, when asked to name a product in a certain category, respond with that brand name spontaneously.
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SRPShelf Ready Packaging The secondary packaging that products are shipped in that can be used on supermarket shelves without any (major) amends - the packaging is ready to be put on the shelves
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STPSegmentation Targeting Positioning An audience led way of marketing (rather than product centric)
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TOMTop of Mind AwarenessSimilar to Spontaneuous Awareness, and also expressed as a % of the total population, this is the number of people who said this brand name first.
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TOVTone of VoiceHow a brand "talks" - the brand personality
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TPRTemporary Price Reductiona temporary discount for your product in a store
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ValValueThe total amount of value (RSP) from selling goods over a certain time period, measured in £s.
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VolVolumeThe total amount of goods sold over a certain time period, usually measured in kg, litres,etc depending on product type.
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VSODVolume Sold on DealUsually represented as a %, it is the volume of product sold on a promotional discount (deal).
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WAGJLLWhat a good job looks likePronounced "wag jill" - sometimes a field to be completed in a retailer or large FMCG company's agency briefing template (often in excel, the horror!), so a description of what a good job would be. Also can be a mockup of the execution in store of point of sale material to give direction to store colleagues or a partner agency applying a point of sale creative to print artwork.
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WIGIGWhen it's gone, it's goneA promotion with a limited volume. When the promotional volume is gone, the promotion is over.
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YTDYear to DateA measure of time - the current trading year up to the current date
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YTGYear to GoA measure of time - the remaining time in the current trading year
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