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1 | Troubleshooting Guide | |||||||||||||||||||||||||
2 | v2023.08 | |||||||||||||||||||||||||
3 | Problem | Caused | Remedy | |||||||||||||||||||||||
4 | Esc suddenly shutdown during firmware update | Esc went to Bootloader mode or weak network connection | Make sure lipo voltage has enough voltage | |||||||||||||||||||||||
5 | A strong and stable network is needed for firmware update | |||||||||||||||||||||||||
6 | Esc can still connect to app during bootloader mode | |||||||||||||||||||||||||
7 | Esc sudden lost of power | Power line is disconnected or with loose connection | Check the power cable if connected properly to esc power port | |||||||||||||||||||||||
8 | With Steering but no power | Low Voltage | Check your lipo voltage | |||||||||||||||||||||||
9 | App motor direction is set wrongly | Open your app and go to rotor direction tab, you can set the correct steering direction by changing "CW or CCW" | ||||||||||||||||||||||||
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15 | App parameters can't save | Old app version | Uninstall your current app and download the latest version | |||||||||||||||||||||||
16 | Motor is too Hot on idle | App parameters like drag brake maybe sets too high or in max value | Open your app and connect your esc, turn down your drag brake value to 30, if still hot decrease gradually | |||||||||||||||||||||||
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21 | Esc cant connect to app | Loose wiring (BT module) | Make sure BT Module connector issecurely attached to BT module port of your esc | |||||||||||||||||||||||
22 | Do a visual inspection of port, make sure no bend pins | |||||||||||||||||||||||||
23 | Truck cogs / stuttering in load | Gear mesh is not set correctly (too loose or too tight) | SCX24 - Drivetrain Clicking, Binding and Setting Mesh. Narrow it Down!!Make sure gear mesh is no too tight, you can refer to this video for proper gear mesh setting https://www.youtube.com/watch?v=bdREMA0Ynkk&pp=ygUJZ2VhciBtZXNo | |||||||||||||||||||||||
24 | Wheel is too tight | Get a proper tools to adjust your wheel mounting | ||||||||||||||||||||||||
25 | Binding in drivelines | |||||||||||||||||||||||||
26 | Micro Komodo pinion is loose | Improper setting of gear mesh | Using a heavy duty CA Glue, you can apply a small amount to your motor shaft and carefully install your pinion gear. Let it dry for 30 mins before running your motor, CA glue sample link https://www.amazon.com/Starbond-EM-150-Medium-Premium-Cyanoacrylate/dp/B00C32MHJU | |||||||||||||||||||||||
27 | Reverse is much faster than Forward | Esc calibration is messed up | Esc calibration is the key! Please watch this video for proper esc calibration https://www.youtube.com/watch?v=EStuLVzcrNA&pp=ygUXZnVyaXRlayBlc2MgY2FsaWJyYXRpb24%3D | |||||||||||||||||||||||
28 | Steering is moving but no throttle | Receiver and Radio Compatibility | For trucks like Scx24 v2, FMS Fcx24, Traxxas TRX4M and UTB18, Stock Receiver is not comaptible with any aftermarket esc including Furitek ESC. Solution is to get an external TX/RX 3-4 channel and with channel 2 | |||||||||||||||||||||||
29 | Avatar has no LCD display | Firmware version | Make sure to update your Radio to the latest version | |||||||||||||||||||||||
30 | Low battery voltage | If firmware is updated to the latest version, make sure to check your battery voltage | ||||||||||||||||||||||||
31 | Esc cant connect to app | No car icon | Toubleshooting guide: 1. Make sure he click the car icon 2. if theres no car Icon, please delete his current app and install the latest one 3. Power cycle his truck (make sure enough battery voltage) | |||||||||||||||||||||||
32 | Esc is too HOT | Esc is touching conductive surface | Check you esc mouting location, you can use a heat shrink tubing for your esc and an adhesive can isolate your esc from conductive material specially carbon surface | |||||||||||||||||||||||
33 | Furicar app don't show car icon | Firmware version glitch | Make sure you dowloaded update app version | |||||||||||||||||||||||
34 | Check your device location, make sure it is on | |||||||||||||||||||||||||
35 | Motor is uninstall to transmission, motor is hard to turn by hand manually | Probably a defective motor | Please contact us at tech@furitek.com | |||||||||||||||||||||||
36 | Motor is stuttering | one or two wire phase is disconnected | Please contact us at tech@furitek.com | |||||||||||||||||||||||
37 | Esc cant calibrate properly / failed calibration | Radio settings like end points, rates and trims are not in neutral or zero value during esc calibration | Go to your radio settings, make sure all throttle parameters are in zero or in neitral position, and recalibrate again your esc | |||||||||||||||||||||||
38 | Servo is too hot | App's Servo Output is set incorrectly | Please refer to your servo specs, make sure servo voltage output is set according to your servo specs | |||||||||||||||||||||||
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43 | Avatar Receiver don't have light | Wiring connection | Make Esc wire is plug correctly and not in reverse polarity | |||||||||||||||||||||||
44 | If everything is set right, and no loose connection pleaese contact us at tech@furitek.com | |||||||||||||||||||||||||
45 | Cayman Pro is cogging | Differential gear is loose | With proper tools (1.5mm allen wrench) You can open up your axle differential cover and take out the white diff gears, You can carefullly tighten the screw (not too tight, it will damage your gears) | |||||||||||||||||||||||
46 | Blutooth wire is loose | Loose wiring (BT module) | Easy fix, you can unplug it from port and carefully attached it | |||||||||||||||||||||||
47 | Python Pro cant connect to app | Firmware version | Uninstall your current app and download the latest version (v1.22) | |||||||||||||||||||||||
48 | Lizard pro has no power after weeks | Loose power connection | Unplug your Power cable and plug it back carefully | |||||||||||||||||||||||
49 | Bootloader Mode | If theres still no response, open your app and connect your esc. Make sure you have enough battery voltage and update your esc to the latest version | ||||||||||||||||||||||||
50 | Hiroyama servo is stuttering | App's Servo Output is set incorrectly | Please refer to your servo specs, make sure servo voltage output is set according to your servo specs | |||||||||||||||||||||||
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55 | After installation, motor spool up | Incorrect motor settings | If you are using brushless motor, make sure to set your motor settings accoring, Brushed motor to "Brushed" and Brushless motor to "brushless" | |||||||||||||||||||||||
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60 | Truck stopped after minutes of run time, battery still have enough voltage | Low voltage cutoff | Open your app and connect your esc, find voltage cutoff and set it accordingly, value is per cell | |||||||||||||||||||||||
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65 | Esc don’t recognize your receiver | Esc to receiver wiring proble | Please unplug your esc wire and do a visual inspection of your esc port, make sure that theres not bend pins and plug it back your wire | |||||||||||||||||||||||
66 | Cayman Pro steering in limited angle | End points adjustment | Hold and turn the steering wheel of your radio in any direction then press steering Trim button | |||||||||||||||||||||||
67 | Cayman Pro Steering in reverse direction | Radio settings | Hod and turn your radio steering wheel then press "rev" Button | |||||||||||||||||||||||
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76 | Cayman has no steering and throttle and Radio led light blinking | Low Battery Voltage | Change your radio battery | |||||||||||||||||||||||
77 | TRX4M w/ stinger cogging under load | Low Reduction Gearing | If firmware is updated and punch settings sets right, no bindng in drivelines and wheelset mounting is set accordingly, We suggest to get a low reduction gearing from Traxxas, part number is 9776R https://traxxas.com/products/parts/9776R | |||||||||||||||||||||||
78 | lizard pro kit with micro komodo motor on an AX24. the motor randomly stops working while maintaining steering on and off sometimes cuts completely off and have to turn it off and on | Possibly binding problem, servo problem or power port issue | motor was touching the frame above it and binding down . very hard to notice . i shaved the frame down to assure clearance and problem solved | |||||||||||||||||||||||
79 | Avatar v2 RX failed binding, it powers up but fast blinking led light is only for 1-2 sec | Wifi intercepting the radio freq | Try to bind the rx far from your wifi router | |||||||||||||||||||||||
80 | Avatar no sign of life, fresh batteries | Tx is on Bootloader mode | Make sure you have sufficient battery, open your app and it will allow you to select a firmware | |||||||||||||||||||||||
81 | FCX24 radio cannot bind | Binding procedure | https://www.youtube.com/watch?v=cL9w59SArVk | |||||||||||||||||||||||
82 | Python UTB18 and Komodo 2208 hot temp | Firmware Issue | Update the firmware to the latest versio | |||||||||||||||||||||||
83 | Rockvan CR18P Led light issue during installation | compatibility issue | Brushless system for CR18P is not compatible for rockvan led | |||||||||||||||||||||||
84 | Lizard Ultimate and Komodo 2208 cogs terribly | compatibility issue | 2208 motor for UTB18 only works with Python UTB18 esc | |||||||||||||||||||||||
85 | Lizard pro sudden power shutdown (random) | Power cable issue | Make sure power plug is inserted correctly to esc power port | |||||||||||||||||||||||
86 | Cedar and Python Random Shutdown | Firmware Issue | Make sure update to latest Firmware and select correct motor in the motor selection box, Should be "cedar" | |||||||||||||||||||||||
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