|Requested Date||Problem Category||Specific Problem||Building Code||Work Description|
|01/01/2014||ENGINEERS CONTROL||FITTER (SHIFT) SEE DESCRIPTION||HOCPOW||Investigate leak on condense receiver check valve|
|01/01/2014||ELECTRICAL||FAULT ROUTINE||HOCPOW||One of the lanterns on the Terrace north end needs relamping.|
|01/01/2015||SECURITY SYSTEMS||CCTV CAMERA FAULT||HOCPOW||[REDACTED] keeps flickering please investigate.|
|01/02/2014||CARPET||LOOSE||HOCPOW||SATURDAY 15 FEBRUARY.|
PLEASE PATCH REPAIR THE CARPET AT THE BASE OF THE STAIRS IN CENTRE CURTAIN CORRIDOR AND AT THE NORTH END OF ABC CORRIDOR WHERE THE DOOR SPRING IS FITTED
USE SECOND HAND CARPET TO GET BETTER COLOUR MATCH.
|01/02/2014||ENGINEERS CONTROL||FITTER (SHIFT) SEE DESCRIPTION||HOCPOW||Hi there, The out gate at carriage gates (For Vehicles ) is dragging and not closing properly. Specifically it appears to be the roller system at the base of the gate. It is the gate nearest the pedestrian box and the bigger section of the 2 halves. Thank you|
|01/02/2014||FIRE||FIRE SAFETY FAULTS||HOCPOW||Location: Committee & Overseas Offices - Fire-door on right leading to Official Report Editor's Office.
Defect: Fire-door has defective self-closing arm which is currently preventing the door from closing properly.
|01/02/2014||FIRE||FIRE SAFETY FAULTS||HOCPOW||Location: 'L' Duct, towards the North end.
Defect: Please could you arrange the removal of a quantity of combustible rubbish (cardboard, paper & off-cuts of timber) which has been left piled up in this service duct area.
|01/02/2015||SECURITY SYSTEMS||INTRUDER ALARM FAULT NON URGENT||HOCPOW||[REDACTED] is not activating when pressed .|
|01/02/2015||SECURITY SYSTEMS||INTRUDER ALARM FAULT NON URGENT||HOCPOW||[REDACTED] ACTIVATING FREQUENTLY DUE TO NO APPARENT REASON|
|01/03/2014||BUILDING WORK||SANITARY WARE FAULT||HOCPOW||Toilet not flushing|
|01/03/2014||LOCKSMITH||LOCKS INTELLIKEY NOT WORKING||HOCPOW||Both intellilocks to [REDACTED] indicating low battery warning.
Reported by [REDACTED]
|01/03/2014||ENGINEERS CONTROL||ELECTRICIAN (SHIFT) SEE DESC||HOCPOW||Vehicle EXIT blocker intermittently defective.
Blocker goes down , barrier goes up, but lights stay on RED. Causing great confusion to drivers who don't know whether to wait or go?
E.C STAFF HAVE BEEN THERE TO CHECK, SEEMS TO BE WORKING FINE NOW.BUT NEEDS TO BE MONITOR
|01/03/2014||ENGINEERS CONTROL||ELECTRICIAN (SHIFT) SEE DESC||HOCPOW||HOC LOWER WAITING AREA NEAR THE TOILETS
NO LIGHT WORKING
|01/03/2014||BUILDING WORK||CARPENTRY WORK||HOCPOW||PLEASE MAKE AND FIT QTY 4 DARK OAK SHELVES FOR 800MM WIDE OAKWOODS BOOKCASE FOR 53 LOWER MINISTERS.|
|01/04/2014||BUILDING WORK||URGENT FAULT||HOCPOW||room 70 colonnade door is stiff to slam shut when leaving the room .[REDACTED]|
|01/04/2014||BUILDING WORK||URGENT FAULT||HOCPOW||Please investigate a loose paving slab that has crack and is a trip hazard. Please investigate. Carriage gates pass holders entrance, new palace yard, through the turnstile, close to a drain 4362|
|01/04/2014||BUILDING WORK||URGENT FAULT||HOCPOW||Concerns raised over 240v cables coiled in roof area - overheating risk.
Roof supporting cables, due to whole marquee being moved by wind, one wire taught, rest loose. Marquee needs realigning
|01/04/2014||BUILDING WORK||SANITARY WARE FAULT||HOCPOW||Water is dripping through the ceiling. Please investigate HoC, basement under the main kitchen. [REDACTED]|
|01/04/2014||BUILDING WORK||SANITARY WARE FAULT||HOCPOW||chilled water chiller in mess room. The water has no pressure and is warm, Please investigate. HoC, service centre mess. 2nd floor. [REDACTED]|
|01/04/2014||BUILDING WORK||SANITARY WARE FAULT||HOCPOW||Terrace Kitchen. The hose gun has broken off completely in the pot wash area. Please replace. Terrace Kitchen, HoC, Ground floor. 5347|
|01/04/2014||BUILDING WORK||SANITARY WARE FAULT||HOCPOW||toilet blocked ladies centre curtain.|
|01/04/2014||BUILDING WORK||ROUTINE FAULT||HOCPOW||Please oil door hinges in room 26, upper committee corridor north, many thanks, [REDACTED]|
|01/04/2014||BUILDING WORK||ROUTINE FAULT||HOCPOW||The entrance door is very difficult to slide it open and close and lock. Thank you. [REDACTED]|
|01/04/2014||SECURITY SYSTEMS||METAL DETECTOR FAULTY||HOCPOW||[REDACTED]search area incorrect.
|01/04/2014||SECURITY SYSTEMS||METAL DETECTOR FAULTY||HOCPOW||[REDACTED]search point incorrect.
|01/04/2014||MINOR WORKS||MECHANICAL SERVICES - INVESTIGATE||HOCPOW||Docket to assist Engineers Control in searching chilled water problems in the North Curtain Area ([REDACTED] amongst others), Back of Chair, Press(Burma road), and committee rooms.|
|01/04/2014||MINOR WORKS||MECHANICAL SERVICES - DAYWORK||HOCPOW||Carry out repair to chilled water dispenser|
|01/04/2014||LOCKSMITH||LOCKS INTELLIKEY NOT WORKING||HOCPOW||Door lock is beeping after using Intellikeys. HoC, [REDACTED]|
|01/04/2014||LOCKSMITH||LOCK FAULT ROUTINE||HOCPOW||pin code needs changing to the door lock for ladies changing room nwt4 [REDACTED]. please go to nwt2 for info and pin code change number.|
|01/04/2014||LOCKSMITH||LOCK FAULT ROUTINE||HOCPOW||Members Locker [REDACTED]: The lock frame (not sure what it's called?) on the inside of the locker door has fallen off. As result the door wont lock. Could this be fixed please? (the lock frame is on the shelf in the locker. Thanks, [REDACTED]|
|01/04/2014||HEATING/COOLING||HEATING||HOCPOW||urgent, radiator making loud noises, room 81, upper committee corridor south, many thanks, [REDACTED]|
|01/04/2014||FURNISHING SECTION||FURNITURE REPAIR||HOCPOW||Members chair is broken from committee room. It is currently by the Lib Dem whips office. HOC Principal floor, Please replace . [REDACTED]|
|01/04/2014||CATERING||FRIDGE (CATERING) URGENT||HOCPOW||Roller shutter stuck Churchill kitchen callout requested by chef 31/03/14 . Inviron sub contractor already attended.|
|01/04/2014||CATERING||FRIDGE (CATERING) URGENT||HOCPOW||ice machine members dispense bar p/f hoc. not working x4244|
|01/04/2014||ENGINEERS CONTROL||FITTER (SHIFT) SEE DESCRIPTION||HOCPOW||assist contractor attend to fault with roller shutter fault
|01/04/2014||ENGINEERS CONTROL||FITTER (SHIFT) SEE DESCRIPTION||HOCPOW||the CARD READER DOOR LEADING FROM [REDACTED] HAS WORKED LOOSE OFF ITS HINGES AND NEEDS URGENT ATTENTION.|
|01/04/2014||ENGINEERS CONTROL||FITTER (SHIFT) SEE DESCRIPTION||HOCPOW||Please reinstate 'Resuscitation' sign at the entrance to 'M' duct from 2nd floor Pulpit HOC corridor - Thanks [REDACTED]|
|01/04/2014||ELECTRICAL||FAULT URGENT||HOCPOW||Principal kitchen has only half the power. Please investigate. HoC, Principal floor. x 1528|
|01/04/2014||ELECTRICAL||FAULT URGENT||HOCPOW||relamp required for vote office members lobby issue area p/f/ hoc,[REDACTED]|
|01/04/2014||ELECTRICAL||FAULT ROUTINE||HOCPOW||Please provide Pedestal fan for [REDACTED] room UCCN 41 ex ([REDACTED]).|
|01/04/2014||CLOCKS||FAULT NON URGENT||HOCPOW||Please correct clock in committee room 10. Thanks|
|01/04/2014||ELECTRICAL||FAULT NON URGENT||HOCPOW||please install LED flat panel lighting into office areas UCCN == may incur some out of hours workings to suit users.
|01/04/2014||CLOCKS||FAULT NON URGENT||HOCPOW||clock is 1 hour slow in room 3.1 speakers house|
|01/04/2014||CLOCKS||FAULT NON URGENT||HOCPOW||Please put clocks forward in the nurses room. [REDACTED]aware. Thanks|
|01/04/2014||LIFTS||FAULT||HOCPOW||Retrospective Docket - please look at HoP 29 as the doors do not open on the ground floor. HoC, Speakers kitchen, Ground floor.|
|01/04/2014||LIFTS||FAULT||HOCPOW||HoP 60, Document lift, Lower press gallery, One of the doors can not be opened. Please investigate x [REDACTED]|
|01/04/2014||CATERING||EQPT FAULT URGENT||HOCPOW||hoc main kitchen larder section gravity feed slicer is not working, [REDACTED]|
|01/04/2014||SECURITY SYSTEMS||CCTV CAMERA FAULT||HOCPOW||[REDACTED] in [REDACTED] has a fault on it no picture|
|01/04/2014||BUILDING WORK||CARPENTRY WORK||HOCPOW||WEDNESDAY 2 APRIL.8-00
PLEASE REFIX A LOOSE ARM IN THE HOC CHAMBER OFFICIAL AREA GOV SIDE ACESS FROM BACK OF THE CHAIR.
|01/04/2014||ANNUNCIATOR/TV||ANNUNCIATOR/TV FAULTY||HOCPOW||collect 2 annunciator screens on top of cupboard in IPU room [REDACTED]. as not needed. please do today before 16:00hrs|
|01/05/2014||BUILDING WORK||URGENT FAULT||HOCPOW||entrance door will not stay open to terrace cafe on the 1st set of doors, please do urgently.[REDACTED]|
|01/05/2014||BUILDING WORK||URGENT FAULT||HOCPOW||The toilet close to the members cloakroom, there is a ceiling hatch that has water leaking through. Please investigate, HoC, ground floor.[REDACTED]|
|01/05/2014||BUILDING WORK||URGENT FAULT||HOCPOW||there are two swing doors to gain access to the pulpit the one on left hand side (when facing reception desk) has come off its hinges|
|01/05/2014||BUILDING WORK||SANITARY WARE FAULT||HOCPOW||Please attend to water coming through the ceiling in the Welsh room toilet. Could be drain in cloister toilet window.|
|01/05/2014||BUILDING WORK||SANITARY WARE FAULT||HOCPOW||sink is blocked in jubilee cafe [REDACTED]|
|01/05/2014||PLANNED MAINTENANCE||PPM URGENT TASK||HOCPOW||please investigate uv unit not working on jubilee fountain and please repair leaking flow meter, leaking at base of unit ,please confirm to planned maintenance unit is repaired when work completed|
|01/05/2014||HEATING/COOLING||HEATING TOO HOT||HOCPOW||HoC, ground floor, Vote office - please turn the temperature down as the room is warm. Thanks. x 3631|
|01/05/2014||FURNISHING SECTION||FURNITURE REPAIR||HOCPOW||A coat stand in the room has broken. Can this either be fixed or replaced? Thanks, [REDACTED]|
|01/05/2014||FURNISHING SECTION||FURNITURE REPAIR||HOCPOW||Chairs chair has an arm missing can it be replaced while repair is taking place|
|01/05/2014||ENGINEERS CONTROL||FITTER (SHIFT) SEE DESCRIPTION||HOCPOW||Toilet is blocked and flooding in the gents on the principal floor by members tea room|
|01/05/2014||FIRE||FIRE SAFETY FAULTS||HOCPOW||Electric Convector Heater requires changing for oil filled radiator. 1st Floor off Bomb staircase (Sargent at Arms)
Reported by [REDACTED] (Fire Safety) White Watch.
|01/05/2014||FIRE||FIRE SAFETY FAULTS||HOCPOW||Medals Corridor, outside entrance to Terrace Cafe and entrance to terrace area, behind security desk. Two Electric Convector Heaters require changing for oil filled radiators.
Reported by [REDACTED](Fire Safety) White Watch.
|01/05/2014||ELECTRICAL||FAULT URGENT||HOCPOW||O/S room 26 on Upper Ministers corridor is a light switch that is apparently loose and hanging from the wall.|
|01/05/2014||ELECTRICAL||FAULT URGENT||HOCPOW||to reinstate the power in the Linen room, HoC, ground floor. [REDACTED]|
|01/05/2014||ELECTRICAL||FAULT ROUTINE||HOCPOW||relamp required for wall light behind the servery in terrace cafe. [REDACTED]|
|01/05/2014||ELECTRICAL||FAULT ROUTINE||HOCPOW||Insect light not working in the Butchery Depart, HoC, Ground floor. [REDACTED]|
|01/05/2014||ELECTRICAL||FAULT ROUTINE||HOCPOW||cable check required as maybe faulty for port number SDP283D port 44, terminates in room 64 lower ministers g/f hoc.|
|01/05/2014||ELECTRICAL||FAULT ROUTINE||HOCPOW||Door to the disable toilets - lower waiting hall will not open (electric motor can be heard working)|
|01/05/2014||ELECTRICAL||FAULT NON URGENT||HOCPOW||relamp for wall light - Terrace Cafe - [REDACTED] aware|
|01/05/2014||ENGINEERS CONTROL||ELECTRICIAN (SHIFT) SEE DESC||HOCPOW||More temporary sockets have been requested for the Terrace dining room D for a function tonight - please see if we can assist - thanks[REDACTED]|
|01/05/2014||MINOR WORKS||BUILDING WORK - DAYWORK||HOCPOW||Marquee Ramp in to kitchen area
Apply nonslip coating to the whole metal ramp.
|01/05/2014||ANNUNCIATOR/TV||ANNUNCIATOR/TV FAULTY||HOCPOW||unable to get proceedings in grand committee room on TV - Special Gallery West room 1 - 4880|
|01/05/2014||SECURITY SYSTEMS||ACCESS CTL CARD READER FAULT||HOCPOW||There is a pass door that leads [REDACTED]. The door is working fine but the security pass reader and door release is producing a lot of heat. Please investigate. Thanks door. [REDACTED] x [REDACTED]|
|01/06/2014||MINOR WORKS||MINOR WORKS||POW||********URGENT********
Voice Alarm System (for fire alarm/evacuation) not operating correctly in a number of areas.
Zone 1 - No PIP's, No recoded test message, plus voice announcement via microphone from control room not heard - (O/S Hot Works Room - Basement),
Zone 3 - No PIP's, No recoded test message, plus voice announcement via microphone from control room not heard - (O/S 'W' Rooms and Cloisters - Ground Floor),
Zone 4 - Voice announcement via microphone from control room not heard - (O/S HoP 4 - Ground Floor),
Zone 5 - No PIP's, [recoded test message, plus voice announcement via microphone from control room not tested due to disturbance of residents] - (Speakers residence, Foot of staircase by door to North Corridor - Ground Floor)
Zone 7 - Voice announcement via microphone from control room not heard (O/S B71 - Basement)
Zone 10 - No PIP's, No recoded test message, plus voice announcement via microphone from control room not heard from ground floor speakerin exit route lobby adjacent S/E turret.
Zone 11 - No PIP's, No recoded test message, plus voice announcement via microphone from control room not heard (O/S Main Boiler Room - Basement).
Entered by [REDACTED] (Fire Safety) White Watch
|01/06/2014||ELECTRICAL||FAULT ROUTINE||HOCPOW||medals corridor - relamp req - [REDACTED] aware|
|01/06/2014||ELECTRICAL||FAULT ROUTINE||HOCPOW||light out over servery - [REDACTED] aware|
|01/06/2014||BUILDING WORK||DECORATE||HOCPOW||Please carry out full redecoration the Heads Chefs office.|
|01/06/2014||BUILDING WORK||DECORATE||HOCPOW||Please carry out full redecoration to the Executive chefs office.|
|01/07/2014||HEATING/COOLING||VENTILATION||HOCPOW||check ac unit above ceiling for any leaks|
|01/07/2014||BMS||URGENT FAULT||HOCPOW||BMS page for committee room 13 is showing LTHW NOT TO CONDITION &OAT LESS THAN 12 DEG.. please reset.|
|01/07/2014||BUILDING WORK||URGENT FAULT||HOCPOW||leak from ceiling t305 hoc [REDACTED]|
|01/07/2014||EXTRA WORK||SEE DESCRIPTION NON URGENT||HOCPOW||HOC MAIN KITCHEN
STAIRCASE TO P/F KITCHEN
STAIRCASE TO BE PAINTED ALL TLED AREAS TO BE CLEANED
TO INCLUDE TILED CEILING
|01/07/2014||BUILDING WORK||SANITARY WARE FAULT||HOCPOW||The hot water tap cannot be stopped and hot water is leaking. Service Centre 4226.|
|01/07/2014||BUILDING WORK||SANITARY WARE FAULT||HOCPOW||2 blocked toilet in the female toilets, Centre curtain, HoC, ground floor. [REDACTED]|
|01/07/2014||BMS||ROUTINE FAULT||HOCPOW||check bms set point. chw valve indicating 100% open, but no chilled at unit. (other units on system are chilled and manual valves are open)|
|01/07/2014||BUILDING WORK||ROUTINE FAULT||HOCPOW||Lift to disabled toilet at Porta Cabin Toilet of Westminster Hall seems out of power, reported by SO288 at 1445HRs|
|01/07/2014||LOCKSMITH||LOCK FAULT ROUTINE||HOCPOW||disabled ladies toilet lock needs repairing|
|01/07/2014||HEATING/COOLING||HEATING TOO HOT||HOCPOW||Please turn up the air con in the strangers bar, HoC, ground floor. [REDACTED]|
|01/07/2014||FURNISHING SECTION||FURNITURE REPAIR||HOCPOW||please reupholster 2 green chairs from upper waiting hall. will be taken to workshop.|
|01/07/2014||ELECTRICAL||FAULT ROUTINE||HOCPOW||basement corridor
corridor changing rooms
please carry out clean of light fittings and lamp change
|01/07/2014||ELECTRICAL||FAULT ROUTINE||HOCPOW||please can electricians have a look at faulty lights in s plant room, lights come on then go straight off thanks.|
|01/07/2014||ELECTRICAL||FAULT ROUTINE||HOCPOW||Bulb in lobby area leading to Gents toilet needs replacing please. Service Centre 4226.|
|01/07/2014||ELECTRICAL||FAULT ROUTINE||HOCPOW||relamp required for desk lamp in [REDACTED] office p/f hoc.|
|01/07/2014||ELECTRICAL||FAULT ROUTINE||HOCPOW||ceiling light in 1st cubicle on right not working|
|01/07/2014||ELECTRICAL||FAULT ROUTINE||HOCPOW||HoC, basement, shadow cabinet stairs leading to basement. - All lights are out leading down the staircase, please investigate. [REDACTED]|
|01/07/2014||ELECTRICAL||FAULT NON URGENT||HOCPOW||HOC MAIN KITCHEN BANQETING
S/O ON ISLAND KEEP TRIPPING PLEASE CHECK AND REPAIR
|01/07/2014||ELECTRICAL||FAULT NON URGENT||HOCPOW||HoC, principal floor, back of chair, shadow cabinet block - 1 bulb out in the chandelier, please replace. [REDACTED]|
|01/07/2014||ELECTRICAL||FAULT NON URGENT||HOCPOW||basement lift lobby
please remove shoe cleaning machine
pat test check operation and carry out any minor repairs
|01/07/2014||ELECTRICAL||FAULT NON URGENT||HOCPOW||HoC, ground floor, shadow cabinet block - 2 lights out in the chandelier, please replace. [REDACTED]|