Sell and Parker - EPA Licence Monitoring Data
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From 1 April 2014
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Complaints register:Environmental Complaints Phone Number 8212 9561
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DateTimeHow MadeComplainantComplaintS&P Response
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4/23/2014Via Environmental HotlinePaul WynardNoise at Cambridge street Kings ParkMaintenance running trommel out of hours. Remedial actions to restrict what plant can be operated for any reason and when
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5/29/2014Telephone to Blacktown officePick n PaylessOverpressureOverpressure incident occurred at 11.51am. Awaiting EPA and DA approval to relocate the pre shredder from the shredder precinct to l improve inspection opportunity
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6/13/2014Via Environmental HotlinePaul WynardOdour at Cambridge street Kings ParkSent 3 persons to site at Cambridge Street to inspect. No odour detected
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8/6/2014Telephone to Blacktown officePick n PaylessOverpressureOverpressure incident occurred at 3.06pm. Awaiting EPA and DA approval to relocate the pre shredder from the shredder precinct to l improve inspection opportunity
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9/12/2014Via Environmental HotlineHayden Pick n Payless"Toxic Smell" in adjacent siteNo "toxic smell" detected on site
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11/19/2014Telephone to Blacktown officeHayden Pick n Payless"Toxic Smell" in adjacent siteNo "toxic smell" detected on site
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11/24/2014Telephone to Blacktown officePick n PaylessSmoke in adjacent siteSignificant amounts of steam being emitted from shredder
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2/3/2015Telephone to Nigel FoxGary Rush Pick n PaylessExtremely abusive call, with abhorrent personal insults. Raised dust, odour and disclosed an intent to file daily complaints with EPAS&P Unwilling to address given the insulting nature of personal attacks
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8/3/2015Call from EPA as they received a call on their complaints lineUnknownSite on fireReport written and supplied to the EPA. No report of incident on site.
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9/4/2015Email received from EPA (Andrew Reece 10/09/15) of two complaints from Pick and Payless Pick and PaylessWhite dust particlesReport written and supplied to the EPA. No report of incident on site.
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9/9/2015Email received from EPA (Andrew Reece 10/09/15) of two complaints from Pick and Payless Pick and PaylessBurning odour, smoke, glass falloutReport written and supplied to the EPA. No report of incident on site.
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9/2/2016Call from EPA as they received a call on their complaints lineUnknownFoul and rotten odourReceived a call just before lunch having been walking beneath the shredder 20 minutes earlier. Immediately went back outside and re-did walk. No odour. Spoke to operator and forklift driver – no odours noticed. Floc bay o.k. Given we process multi-sourced items creating a prolonged smell is unlikely. Breeze in morning was westerly away from PnP.
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27/2/2016Telephone to Blacktown office, Environment Manager and to EPA complaints linePick 'n PaylessChemical smell and white smokeReport written and supplied to the EPA. No report of incident on site.
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29/2/2016Telephone to EPA complaints linePick 'n PaylessBurning rubberReport written and supplied to the EPA. No report of incident on site.
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17/03/2016Telephone to EPA complaints linePick 'n PaylessSmoke and burning plastic smellReport written and supplied to the EPA. No report of incident on site.
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21/03/2016Telephone to EPA complaints linePick 'n PaylessStrong chemical smellReport written and supplied to the EPA. No report of incident on site.
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22/03/2016Telephone to Blacktown main officePick 'n PaylessSmoke in adjacent siteHung up before response, No smoke coming from site.
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1/4/2016Telephone to EPA complaints lineUnknownDust and flock coming from siteReport written and supplied to the EPA. No report of incident on site.
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4/7/2016Telephone to Blacktown main officeUnknownPollutionHung up, before response.
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14/07/2016Telephone to EPA complaints lineUnknownOverpressureReport written and supplied to the EPA. Noise within limits.
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18/07/2016Telephone to EPA complaints lineUnknownOverpressureReport written and supplied to the EPA. Noise within limits.
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26/08/16Not givenTelephone to EPA complaints lineUnknownBleach smellReport written and supplied to the EPA. No bleach used on site.
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7/9/2016Not givenTelephone to EPA complaints lineUnknownThick grey smoke and strong chemical odoursReport written and supplied to the EPA. No report of incident on site.
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22/09/161538Telephone to EPA complaints lineUnknownNoiseReport written and supplied to the EPA. No noise audible at location given.
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27/10/161030 1035Telephone to EPA complaints lineUnknownSmoke, burnt oil/fuel odour, glass particlesReport written and supplied to the EPA. No reports of issues on site.
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29/10/16Telephone to EPA complaints lineUnknownOverpressureReport written and supplied to the EPA. Noise within limits.
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19/11/16900Telephone to EPA complaints lineUnknownBlue smoke, smell or burning rubberReport written and supplied to the EPA. No reports of issues on site.
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29/11/16930Telephone to EPA complaints lineUnknownStrong odour and chemical smellReport written and supplied to the EPA. No reports of issues on site.
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03/01/2017900Telephone to EPA complaints lineUnknownSmoke and burning rubber odourReport written and supplied to the EPA. No reports of issues on site.
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12/01/2017Not givenTelephone to EPA complaints lineUnknownThick blanket of white smoke and odours - rubber/paint Report written and supplied to the EPA. No reports of issues on site.
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24/04/2017Telephone to EPA complaints lineUnknownSite fireEPA R3 report issued.
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12/05/2017Not givenTelephone to EPA complaints lineUnknownDust and flock coming from siteReport written and supplied to the EPA. No reports of issues on site.
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13/05/2017Not givenTelephone to EPA complaints lineUnknownSmoke smells of plastic and burnt rubber.No internal issues or complaints recorded
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15/05/17Not givenTo Blacktown City CouncilUnknownOperating shredder outside of hours.Complaint received, 23/06/2017. Are operating within licenced hours.
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23/05/20171159Telephone to EPA complaints lineUnknownOdour has a rubber/plastic smellNo internal issues or complaints recorded. No rubber or plastics are processed on site.
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23/06/2017Not givenTelephone to S&P and EPA complaints lineUnknownCrashing steel noisesComplaint was in operational hours, noise at general location was not validated.
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4/7/20171050S&P complaints lineDavidExcessive noiseCurrently reviewing operational practices. Making changes to sirens/beepers.
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11/07/171356Telephone to EPA complaints line for event on 8/7/17UnknownExplosionExplosion monitor did not register noise level above licence limit.
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11/07/20171442Telephone to EPA complaints lineUnknownNoiseMorning noise source is coming from south of site.
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14/07/20171541Telephone to EPA complaints lineUnknownSmoke and odour of burning plasticNo internal issues or complaints recorded. No rubber or plastics are processed on site.
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10/07/20171630Telephone to EPA complaints lineUnknownBlack smoke discharging all dayRequested by EPA to report 10780-2017 Notified 37 days after the complaint.
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11/07/2017Not givenTelephone to EPA complaints lineUnknownBlack smoke discharging all dayRequested by EPA to report 10828-2017 Notified 36 days after the complaint.
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14/07/2017
0700 - 1545Telephone to EPA complaints lineUnknownSmoke and odour, reeks of burning plastic.Requested by EPA to report 11005-2017 Notified 23 days after the complaint
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20/07/2017
Up to 2030Telephone to EPA complaints lineUnknownNoiseRequested by EPA to report 11306-2017
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27/07/2017
1100Telephone to EPA complaints lineUnknownBlack and white smokeRequested by EPA to report 11658-2017
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28/07/2017
1430Telephone to EPA complaints lineUnknownBlack smokeRequested by EPA to report 11699-2017
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02/08/20171415Telephone to EPA complaints lineUnknownWhite smokeRequested by EPA to report 11991-2017
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07/08/20178:58Telephone to EPA complaints lineUnknownSmoke pollutionRequested by EPA to report 12133-2017
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11/08/20176:50Telephone to EPA complaints lineUnknownStrong chemical smell like rubber and burning plastic, also a grey hazeRequested by EPA to report 12375-2017. Notified 6 days after the complaint.
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14/08/2017
6:15Telephone to EPA complaints lineUnknownNoiseRequested by EPA to report 12478-2017
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11/08/20178:00Telephone to EPA complaints lineUnknownSmoke pollutionRequested by EPA to report 12486-2017
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15/08/2017
1200Telephone to EPA complaints lineUnknownWhite smokeRequested by EPA to report 12564-2017
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21/08/171525Report to EPAUnknownSmoke pollutionRequested by EPA to report 12885-2017. Notified 21 days after the complaint.
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22/08/171320Report to EPAUnknownSmoke pollutionRequested by EPA to report 13011-2017. Notified 20 days after the complaint.
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29/08/171500Telephone to EPA complaints lineUnknownSmoke from crasherRequested by EPA to report 13283-2017. Notified 13 days after the complaint.
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16/10/171259Report to EPAUnknownSmokeReport written and supplied to the EPA. No reports of issues on site.
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17/10/171340Report to council to EPAUnknownWhite smokeReport written and supplied to the EPA. No reports of issues on site.
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18/10/171250Report to council to EPAUnknownWhite smokeReport written and supplied to the EPA. No reports of issues on site.
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18/10/171458Report to council to EPAUnknownChemical odourReport written and supplied to the EPA. No reports of issues on site.
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19/10/171050Report to council to EPAUnknownWhite smokeReport written and supplied to the EPA. No reports of issues on site.
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17/11/171159Report to EPAUnknownOdour - raw sewage Smoke or steamReport written and supplied to the EPA. No reports of issues on site.
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21/11/2017
1433Report to EPAUnknownExcessive black smoke, smells like burning rubberReport written and supplied to the EPA. No reports of issues on site.
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16/01/188:10 AMRang siteRobNoise before hoursNoise due to Pick and Payless having scrap metal deliveries at 5:20am. Rob asked to register complaint with the EPA. Council and EPA have been informed about these earlier morning deliveries for the past 8 months.
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18/01/181259Report to EPAUnknownWhite smoke and bad odourReport written and supplied to the EPA. No reports of issues on site.
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23/01/181126Report to EPAUnknownNoise before hoursComplaints were from 16th and 17th January. Refer to above complaint.
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02/02/181300Report to EPAUnknownSmoke and odourReport written and supplied to the EPA. No reports of issues on site. Mischievous report.
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06/02/181345Report to EPAUnknownSmoke and odourReport written and supplied to the EPA. No reports of issues on site. Mischievous report.
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13/02/186:30 AMReport to EPAUnknownNoiseReport written and supplied to the EPA. No reports of issues on site. Mischievous report
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1000Report to EPAUnknownSmokeReport written and supplied to the EPA. No reports of issues on site. Mischievous report
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19/02/188:30 AMReport to EPAUnknownChemical odourReport written and supplied to the EPA. No reports of issues on site. Mischievous report
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26/02/181830 - 2130Report to EPAUnknownNoiseReport written and supplied to the EPA. No reports of issues on site. Mischievous report
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5/3/181000Report to EPAUnknownOffensive smoke Greyish smokeReport written and supplied to the EPA. No reports of issues on site. Mischievous report
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16/03/181518Report to EPAUnknownThick black smoke & burning rubber odourReport written and supplied to the EPA. No reports of issues on site. Mischievous report
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20/3/186:05am-0610 amVia Environmental HotlineRobLoad crashing, grinder, hammeringReturned call. No maintenance occurring so no grinding or hammering. Heavy yard did not commence until 0630.
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21/3/181420Rang siteGailLoud bangingVisited area. Whining noise and intermittent banging from Binning Road units.
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19/4/181518Report to EPAUnknownExplosion and burning all dayReport written and supplied to the EPA. Mischievous report
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07/05/181620Report to EPAUnknownBlack smoke and Fire brigade presentReport written and supplied to the EPA. NSW FR were not on site. Mischievous report
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09/05/18819Via Environmental HotlineResidentNoise at 2030 last nightReturned call. Wanted to know operational hours and what we are doing to reduce noise emissions.
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11/5/181355Report to EPAUnknownBlast/explosionReport written and supplied to the EPA. No blast/explosion on site.
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25/05/2018
1000Report to EPAUnknownGlue smellReport to EPA. There is a glue factory next door to us.
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29/05/181200Report to EPAUnknownSite lit up in flameFire training in progress
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04/06/181548 - 1610Rang siteGailNoiseSpoke about factors that could explain why the noise level was variable
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13/06/2018
1030Report to EPAUnknownStrong odour of burning rubber/plasticReport written and supplied to the EPA. Source was not S&P. Mischievous report.
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20/06/2018
9:20 AMVia Environmental HotlineResidentNoise at 2330 last nightReturned call, did investigation left message. No unusual or incorrect activities were found.
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09/07/20187:00 AMS&P complaints line and EPAResidentNoise from 7:00 to 7:20amReport written and supplied to EPA. No site issues known at that time.
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28/08/181300 - 1600Report to EPAUnknownOdour and smokeReport written and supplied to EPA. No site issues known at that time.
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13/09/2018
1100 -1400 & 1830Report to EPAUnknownSmoke/Chemical odour Burning rubber / Chemical odour Smell - melted plastic Report written and supplied to EPA. No site issues known at that time.
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3/11/18756S&P complaints line and EPAMargaretEarly morning noiseDiscussed matter with EPA
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