ABCDEFGHIJKLMNOPQRSTUVWXYZ
1
[Instructions] Coding and Analysis of Survey Data
2
3
1Download this file or make a copy in Google Docs (File > Make a copy)
4
2
In Coding Survey, sheet replace columns B, C and D with responses to your survey. D column should contain the open-ended responses.
5
3
Edit the existing formula in cell E4. Make sure to use keywords and themes relevant to your responses. For example, if your customers mention "fees", replace "cost" with "fees" in the formula*.
6
4
Drag the formula down to copy into other cells in column E.
7
5
Check the Analyzing Results Sheet to make sure all of your data is included in the calculations and the chart
8
*
If you run into hiccups or want more customization, reach out to support@getthematic.com for assistance
9
10
11
12
http://www.getthematic.com
* A formula for combining multiple words as variants is always possible, but is a bit too complex for this example
13
14
Sign up for a trial of AI-powered customer feedback analysis
15
http://go.getthematic.com/get-started
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100