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There is no readily available data for this from the Case Study. Therefore, I will create Control Chart Based on Simulated Weekly Defects or Late Deliveries (Justified by Events in Case)
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WeekDefects/1000 unitsEvent Justification
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18Pre-Fukushima
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210During disaster response
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312High disruption
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46Beginning recovery
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55Post-recovery buffer strategy begins
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64Stabilization
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73Normal operation
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85Early COVID lockdowns
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97Inventory depletion
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104Adaptation in place
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WeekDefectsCLUCLLCLAdj. LCL
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186.4014.58-1.780
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2106.4014.58-1.780
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3126.4014.58-1.780
Figure 1. Control Chart: Weekly Defect Rate at Toyota (2020–2021)
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466.4014.58-1.780This control chart illustrates process variability over 10 weeks. Defect rates stayed within control limits, demonstrating Toyota’s lean-based process stability even during supply chain disruptions.
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556.4014.58-1.780
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646.4014.58-1.780
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736.4014.58-1.780
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856.4014.58-1.780
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976.4014.58-1.780
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1046.4014.58-1.780
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Mean (Center Line, CL) 6.40
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Standard Deviation (σ) 2.73
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UCL = CL + 3σ
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LCL = CL - 3σ
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NOTE: LCL = 0, because you can’t have negative defects.
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A negative LCL doesn’t make sense in real life.
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In such cases, you set the LCL to zero.
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