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1 | INCUBATE | SCALE | OPTIMIZE | CONSTRAINTS | |||||||||||||||||||||||
2 | Transformation Implementation | • Align case for the ‘why.’ • Find a strong business sponsor. • Help teams that want to change. • Build a coalition with key thought-leaders. • Establish clear outcome measures. | • Expand communication through town halls. • Ensure there is strong C-level buy-in. • Align business strategy with technology strategy. • Leverage internal leadership to drive transformation. • Leverage change-management function to drive communication. | • Shift Agile/product delivery to business teams. • Use Dojos to focus on business priorities. • Expand communication to the enterprise level. | • Technology transformation is disconnected from business strategy. • Lacking in strong C-level sponsorship. • New senior leaders that don't share these beliefs. | ||||||||||||||||||||||
3 | Business and Technology Synchronicity | • Initial changes typically more technology-centric. • Introduce the concept of Lean Value Streams. • Experimental teams leverage new prioritization model. • Align to overall business strategy. | • Parallel technology and business organizations around products. • Expanded focus on product-based outcomes. • Lightweight quarterly product planning (QPP). • Drive a data-driving organization. • Lean prioritization process. | • Technology and business operate as one team. • Product owners are authoritative source for priorities. • Create self-organizing “product networks.” • Establish routines around discovery. | • Excessive politics and organizational bureaucracy. • Product planning exercises with high overhead. • Fake Agile. • Partially allocated or not fully dedicated product team members. | ||||||||||||||||||||||
4 | Product Taxonomy | • Start with mapping value streams and/or customer experiences. • Leverage existing taxonomies (e.g., Business Capability Frameworks) as starting point. • Identify business capability owners. • Establish clear definition of “What is a Product?” | • Map organization to portfolios, product groups, products. • Establish product and platform teams, all following product management practices. • Structure teams around “you build it, you run it.” | • Continuous improvement of taxonomy. | • Lacking clarity of definition and product mapping lead to excessive overlaps. • Blindly following an Agile framework without first thinking through your products. | ||||||||||||||||||||||
5 | Workforce and Talent | • Start with Agile and Dojo boot camps. • Ensure a strong Product Manager focus. • Define “Technical” and “Experience” based Product Managers. • Ensure a capacity-based model for work commitment. | • Focus on internal employee insourcing. • Reduce management layers and optimize team sizes. • Scale boot camps/Dojos. • Reduce non-technical roles, e.g. around ten engineers for every one product manager | • Drive for very lean organizational structure. • Evolve Scrum Masters into coaching roles. • Break down/pivot PMO organization. | • Functional outsourcing. • Functional siloing across the technology organization. • PMO-driven transformation. • Providing inadequate training. | ||||||||||||||||||||||
6 | Funding Model | • Establish pilot teams as capacity-driven. • Work within budget and financial constraints. • Use a quarterly funding model for piloting teams. | • Shift from project funding all teams for technology investments. • Release funding quarterly based on value delivered. • Create a “Strategic Investment Committee.” • Epic-based funding/“Shark Tank.” | • Continue to focus on alignment on business priorities and product funding. • Expand funding model to non-technology investments. | • Technology organizations are treated as cost centers. • Business leaders expect to fund features. | ||||||||||||||||||||||
7 | Architecture | • Establish flexible, low-friction ability to build. • Introduce architectural patterns that help with speed of delivery. • Engage enterprise and business architecture organizations. | • Create “toolchain as a product”paradigm. • Focus on automation. • Adopt to open-source platforms and tools. • Create architectural communities. | • Federate architectural decisions for speed to market. • Move to cloud and cloud native. | • Changing operating model without deliberate focus on decoupling systems. • Bureaucratic architecture processes impede team velocity. | ||||||||||||||||||||||
8 | Culture and Leadership | • Focus on establishing community. • Create a bottom-up cultural movement. • Establish the proper incentives to enable empowerment and cohesion. | • Build culture of continuous learning. • Leverage internal DevOps Days and Dojos. • Use transformational leaders to establish relationship with “bottom-up” transformational movement. • Focus on executive immersion and learning. • Emphasize “failing fast” and team empowerment. | • Become members and influencers in external community. • Leaders teach practices to other leaders. | • Executive behaviors contradict cultural aspirations. • Not addressing resistance to change from middle management. • Existing talent not being on board, leading to attrition. • Leaders resisting increased transparency, wanting to keep IT as a black box. | ||||||||||||||||||||||
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