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3 | Number | Name | Description | Impact | Path to Green (Next Steps) | RAID Type | Impact Priority | RAG Status | RAID Owner | Date Raised | RAID Status | Date Resolved | ||||||||||||||
4 | 1 | When leadership is not aligned. | The Executive team do not seem aligned on the proposed project, with opposing views on what should be built and what budget to spend. | The project is at risk of not being delivered on time which will put the business in a weak position against their competitors. | Have timetabled meetings with the executive team to walk through the business case of the project and the budget needed for this phase of delivery to get their alignment and sign off to proceed. | Risk | High | Red | Project Sponsor | 12/1/2021 | Resolved | 12/10/2021 | ||||||||||||||
5 | 2 | When the customer doesn't come first. | The solution that has been requested seems to be very heavy towards data collection at early stages of the sales process. | Their customer may not want to give away so much personal data prior to confirming the order and may decline to continue the purchase. | Working with the stakeholders to see if the process can be changed to collect only critical data at each stage of the sale, making it quicker for the customer to place an order. | Risk | High | Red | Project Manager | 12/7/2021 | Resolved | 12/17/2021 | ||||||||||||||
6 | 3 | When stakeholders aren't considered. | The management are making the key decisions on the project but are not involving the end users who will ultimately use this system once live. | Management may not know the day to day nuances of business processes and may miss critical components which could prevent the functionality delivered from being considered a success. | Setting up regular show and tell sessions to allow end users to see what is being built to illicit their feedback in case any changes are needed prior to go live. | Risk | Medium | Amber | Project Manager | 12/6/2021 | In Progress | |||||||||||||||
7 | 4 | When change management isn't addressed. | The client wants to replicate their existing processes and move all their legacy data into the new world. | If the stakeholders are not given time to reflect on 'as is' processes or empowered to considered 'to be' processes then a business cannot enact positive change. | Working with the Executive team to communicate to the stakeholders the project goals and how the outcomes may affect them. | Risk | High | Red | Project Manager | 12/6/2021 | In Progress | |||||||||||||||
8 | 5 | When there is no proper roadmap for future enhancements and projects. | The stakeholders have requested hundreds of 'must have' requirements for the first phase of the implementation. | The stakeholders are trying to replicate their existing system which is no longer fit for purpose instead of streamlining processes. | Trying to capture features and suggest to the stakeholder about delivering in phases so that they can take advantage of the new system quicker. | Risk | Medium | Amber | Project Manager | 12/13/2021 | Resolved | 12/17/2021 | ||||||||||||||
9 | 6 | When there is a lack of data strategy. | The client says the current project timelines do not allow them to clean up their existing data and are happy to move all of it into the new system and deal with it later. | Poor existing data management behaviours will be carried over and replicated into the new system. This is contrary to their project business case, wanting to start a fresh with improved data practises. | Have offered the client to extend the project timeline so additional resources and tools can clean the data ready for go live. | Risk | High | Red | Project Manager | 12/17/2021 | In Progress | |||||||||||||||
10 | 7 | When project success relies on collaboration in all areas. | The customer is not delivering data in a timely manner, as requested by the build team. | The project is now delayed as the build team are now blocked, awaiting for the data from the client, before able to proceed. | Working with key stakeholders to free up their time so they can produce the data the team needs by set deadlines. | Risk | Medium | Amber | Project Sponsor | 12/13/2021 | In Progress | |||||||||||||||
11 | 8 | When the delivery team isn't a high performing one. | The Architect has produced a solution that doesn't seem to be scalable or future proof and this is causing issues with development. | Testing has shown that functionality built is affecting the performance due to the number of records in the system. | The team are investigating the situation and looking to refactor their code to improve performance. | Risk | Medium | Amber | Project Manager | 12/17/2021 | In Progress | |||||||||||||||
12 | 9 | When the customer's budget doesn't match their expectations. | The customer has enough budget for the license purchase and initial implementation but has not considered the ongoing costs. | The first phase of delivery will get the sales team running but other departments who have requested access will not have the system configured for their needs. | Working with the client to see this as a long term investment and to secure future budget spend from Finance for subsequent phases of work. | Risk | Medium | Green | Engagement Manager | 11/30/2021 | Resolved | 12/6/2021 | ||||||||||||||
13 | 10 | When the sale doesn't cover the true value of the solution. | Sales have proposed this solution to be standard functionality but actually it is complex and needs custom development. | Standard configuration will not meet the customer's requirements and they will not sign off the project delivery. | Working with the client to see if the SOW can be amended prior to signature or produce a change request to cover the additional time required to complete the work. | Risk | Medium | Green | Engagement Manager | 11/22/2021 | Resolved | 12/3/2021 | ||||||||||||||
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21 | Risk | High | Red | Not Started | ||||||||||||||||||||||
22 | Issue | Medium | Amber | In Progress | ||||||||||||||||||||||
23 | Assumption | Low | Green | Resolved | ||||||||||||||||||||||
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