iPad Repairs Status
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Date Removed
Tech Pickup
Date Returned
Tech Return
School
Name on iPadReason for RepairRepair DoneNotes
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2/4/2016JasonReturnedHESHES-09-16Torn Cover  Cory Schewe --Chuck has IpadRepair Done
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2/4/2016Jason2/5/2016JasonSHSSHS 05-30
Home button not work with single click J. Michaels
Hard reboot
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2/5/2016Mike2/15/2016AllanCESCES 11-07ipad unresponsive Alison Baker Hard reboot
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2/8/2016Jason2/9/2016JasonSMSSMS 06-08App stuck installing Kevin SpraggDeleted and reinstalled
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2/9/2016Jason2/11/2016JasonSMSSMS 11-11App stuck installing Tamara LongDeleted and reinstalled
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2/15/2016JasonReturnedHESHES-04-15Torn Cover Brittany Ross--Chuck has IpadRepair Done
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2/16/2016Jason2/17/2016JasonSMSSMS 07-19Will not load Acuity in a browserReset in Filewave Acuity works
Gave to Jason to return 2/17/16
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3/2/2016Allan3/9/2016MikeCESCES 11-23Zoom turned onTurned off the zoom
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3/7/2016Mike3/9/2016JasonHESHES Cart 2Will not turn oniPad was on. Stuck apps reinstalledEmailed Jason 3/9/16
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3/8/2016Mike3/9/2016MikeSHSSHS 12-01 Will not turn on or resetReset to factory
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3/8/2016Mike3/9/2016MikeSHSSHS 12-08Will not turn on or resetStuck TestNav
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3/8/2016Mike3/14/2016AllanSHSSHS 14-07Stuck in Guided accessRestartedEmailed Allan 3/11/16
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3/8/20163/14/2016AllanSHSSHS 14-12Stuck in Guided accessRestartedEmailed Allan 3/11/16
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3/8/2016Mike3/9/2016MikeSHSSHS 14-17Will not turn on or resetHard restart
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3/8/2016Mike3/9/2016MikeSHSSHS 14-29Will not turn on or resetHard restart
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3/8/2016Jason3/9/2018JasonSMSSMS 16-13Chrome stuck installing. Deleted and reinstalled ChromeEmailed Jason 3/9/16
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3/10/2016Jason3/14/2016JasonSMSSms 11-18Won't connect to Scs-eduReset to factory and reinstalledEmailed Jason 3/11/16
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3/14/2016Jason3/18/2016mikeSMSSms 13-20Stuck appReinstall the apps
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3/14/2016Jason3/21/2016MikeSMSSms 5-11Volume stuck on high, case damaged by vol. controlGot the button to functionEmailed Jason 3/18/16
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3/18/2016Mike3/18/2016MikeSMSSMS 04-32 LawburgWill Not Power upNow worksEmailed Mike 3/18/16
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3/21/2016Mike - from 502ReturnedSHSSHS 19-16 Rm502 Smithstudent set a pass code Reset iPad
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4/4/2016
Mike - from 411 sms
3/5/2016MikeSMSSMS 16-24pass code setClear PasscodeEmailed Mike 4/4/2016
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4/12/2016Mike - from music4/12.2016MikeSMSSMS 18-11cannot update Google Doc App - Cannot resetDeleted and reinstalled DocsGave to Mike
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4/12/2016Mike - from music4/12/2016MikeSMSSMS 18-16Cannot update Google Doc App - cannot resetDeleted and reinstalled DocsGave to Mike
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4/14/2016Mike - from HES4/15/2016MikeHESHES 18-24needed reset - works fine nowReset IPad
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4/15/2016
Mike - from 411 sms
4/15/2016MikeSMSSMS 16-24needed reset - short battery time not chargingreset ipad
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4/15/2016
Mike - from Mccune
4/15/2016MikeSMSSMS 17-15needed resetreset ipad
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4/18/2016Jason4/19/2016JasonSMSSms 11-02Stuck appsDeleted and reinstalled appsemailed Jason 4/18/16
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4/18/2016Jason4/19/2016JasonSMSSms 11-18Stuck appsDeleted and reinstalled appsemailed Jason 4/18/16
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4/18/2016Jason4/19/2016JasonSMSSms 22-11Istep issuesThey are fineJason took these
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4/18/2016Jason4/19/2016JasonSMSSms 22-18Istep issuesThey are fineJason took these
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4/20/2016Jason4/22/2016JasonHESHes 13-02Connect to itunesReset to Factory and reinstalled
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4/20/2016Jason4/22/2016JasonHESHes 13-05Connect to itunesReset to Factory and reinstalledEmailed Jason 4/21/16
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4/25/2016Jason4/27/2016JasonSMSSms 16-24Sign into itunesLogged in to install app
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4/26/2016Mike - LES ClarkReturnedMikeLESLES 8-03cannot resetReset WiFiLet Mike know they are ready
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4/26/2016Mike - LES ClarkReturnedMikeLESLES 8-05Will Not charge - will not startupReset WiFiLet Mike know they are ready
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4/26/2016Jason4/27/2016JasonSMSSms 13-07Stuck appsdeleted apps and reinstalledEmailed Jason
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4/26/2016Jason4/27/2016JasonSMSSms 13-08Stuck appsdeleted apps and reinstalledEmailed Jason
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4/27/2016Jason4/29/2016JasonSMSSMS 5-29Issue with Safari and quizletJavascript Disabled
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5/2/2016Mike5/2/2016DianeCESCES A13 Whitneycannot reset from TestNavLost WiFi settings I reset wifi
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5/2/2016
Allan-SMS McCune
5/4/2016AllanSMSSMS 22 -18not going into Test Nav lock down
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5/4/2016
Allan-HES-Richards
5/16/2016AllanHESHES 18-12not responding - stuck on connect to iTunes
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5/5/2016
Allan-HES-Donahue
5/5/2015AllanHESHES 06-20will not charge-pencil lead in charger portRemoved Lead
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5/5/2016Allan5/16/2016AllanHESHES 18-08Headphone jack broken and stuckRemoved jack pieceemailed Allan
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5/5/2016
Allan-SMS-Parsons
5/6/2016DianeSMSNatalie ParsonsLock outReset
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5/5/2016
Mike-SHS Bradburn
ReturnedMikeSHSSHS 13-30Needs Google Apps Re-installedReinstalled appsEmailed Mike
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5/5/2016
Allan-SMS-Parsons
5/9/2016AllanSMSSMS 23-04, 08need Google docsReinstalled appsEmailed Allan
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5/6/2016Allan-SMS-Long5/9/2016AllanSMSSMS 11-23Stuck in Guided accessRe established Network
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5/11/2016Mike-SHS 4065/12/2016Al\MikeSHSSHS 09-05Stuck in Guided Access - QStar lockedRe established Network
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5/11/2016Mike-SHS 4065/12/2016Al\MikeSHSSHS 09-02Stuck in Guided Access - QStar lockedRe established Network
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5/11/2016Mike-SHS 4065/12/2016Al\MikeSHSSHS 09-04Stucl in Guided Access - QStar lockedRe established Network
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5/11/2016Mike-SHS 4065/12/2016Al/MikeSHSSHS 09-12Needs Itunes PWInstalled app
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5/16/2016Mike5/16/2016MikeSMSSMS 08-07 Weaver ArtroomWill not startup - Will not chargeadjusted Case that was holding butn
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5/17/2016Mike?? It was returned??SMSSMS 20-29 D Theobald 406Stuck appsDeleted and reinstalled appsHanded to Mike for return
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08/01/16Diane09/21/2016MikeHESHES 18-12Stuck in restore mode-have to contact AppleApple repairing
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08/01/16DianeLESLES 09-01Stuck in restore mode-have to contact AppleApple repairing
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08/01/16Diane8/25/16JasonSHSSHS 02-12Stuck in restore mode-have to contact AppleIt finally connected and updated
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08/01/16Diane10/31/16AllanSHSSHS 14-23DEP issue-have to contact AppleApple fixed the DEP issue
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08/01/16Diane09/21/2016MikeSMSSMS 18-09Stuck in restore mode-have to contact AppleApple repairing
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8/11/16Jason8/11/16JasonSMSSMS 15-13 &15-18Network SSIDSSID Passwordemailed Jason
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8/12/2016Mike9/9/16JasonCESCES-07-20Glass BrokenSent to Computer ExpressEmailed Jason
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8/12/2016Mike9/9/16JasonLESLES-09-02Headphone jack broken and stuckSent to Computer ExpressEmailed Jason
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8/23/16Mike8/24/16MikeCESCES-11-15 Torn cover \ ProtectorCover fixedemailed Mike
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8/24/16Diane8/25/16MikeHESHES-11Headphone jack broken and stuckRemoved
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8/26/2016MikeReturnedLESLES 17-14 ChappelowVideo badSent to Computer Express 9/8/16
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9/1/16Jason9/2/16JasonSMSsms 11-17
Voice over turned on, She thinks apps have been removed
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9/1/16Jason9/2/16JasonSMSsms 11-22Blue background on Google Docs??
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9/7/16JasonReturnedLESLes 06-05Pin broke off in audio jackSent to Computer Express 9/8/16
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9/9/16JasonReturnedMikeCESCes 09-17Pin broke off in audio jackSent to Computer Express Emailed Mike 10/5/16
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9/12/16mikeReturnedMikeSMSSMS 21-02 VeachWill not charge / will not power upScreen Curtain on/ voice over turned on Emailed Mike
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9/23/2016Mike9/25MikeSMSSMS 25-12 Moore
Will not run Google Classroom correctly - Home Button
diane reset
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9/23/2016Mike9/25MikeSMSSMS 25-13 Moore
Will not run Google Classroom correctly - Home Button
diane reset
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09/29/2016Mike9/29/2016MikeHESHES 2-2 Karmirescreen video distortiondiane reset
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9/30/16Jason09/30/2016JasonSHSTeacher ipad HamerDisplay issues.Hard Reset
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10/3/16Diane10/31/16MikeSMSSMS-18-15Stuck in startup loop- dead batteryApple Replaced
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10/5/16Allan10/5/16AllanSHSJoel KenemoreStuck in updateiTunes to finish update
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10/10/16MikeReturnedCESCES 09-16 DeArmittAudio Jack has broken Headphone PinReturned
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10/24/16DianeNo RepairNON REPAIRABLESHSSHS-06-30WiFi does not work Can't be repairedComputer Express/sent back again for wifi 1/19/17Can't be repaired
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10/31/2016MikeReturnedMikeSHSSHS 13-28 BradburnScreen crackedComputer Express
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11/15/2016MikeOut of ServiceNot repairingLESLES 01-20 BakerBroken Screen Not repairing iPad 2No repair done out of service
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11/18/2016MikeReturnedDianeLESLES 05-22 BerryNo audio thru headphones - comes and goesSound muted
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12/12/2016alReturnedMikeLESLES 10-03headphone jack has something jammed in itRemoved piece of headphone
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12/13/2016alReturnedMikeHESHES 02-07headphone jack has something jammed in itRemoved piece of headphone
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12/13/2016al1/24/17AllanLESLES 17-09headphone jack has something jammed in itComputer Express 12/16/16
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12/14/16Al1/24/17MikeHESHES-06-08Broken Screen Computer express 12/16/16
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12/23/16Diane1/6/17JasonHESHES-04-03Couldn't download updatesUpdated
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12/23/16Diane1/6/17JasonHESHES-04-16Could download updatesUpdated
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1/9/17Jason1/11/17JasonCESCes 04-06Broken pin in headphone jackRemoved the headphone piece
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01/09/2017Mike
Taken out of service
NON REPAIRABLESHSSHS 05-12 Michaels 410Will not startup - Not re-setting NON REPAIRABLEComputer ExpressNon repairable
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1/11/17Jason1/12/17JasonLESLes 16-01Broken pin in headphone jack.Removed the headphone piece
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1/13/17Allan1/17/17MikeSMSSMS-11-23Classroom issueReset and reinstalled
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1/17/17Mike1/17/17MikeSHSKaren BowmanAuthorization Lockunlocked and updated
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1/17/2017Mike1/31/17JasonSHSRenee Gardnerwill not setup - tracked by Find My Ipad
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1/18/17Mike1/31/17JasonSHSGregg Cory
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1/18/17MikeReturnedSHSJennifer HamerActivation Lock Sent out to Lisa Kiefer
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01/31/2017Mike2/2/2017MikeSMSSMS 31-25 HughesAdd App Google Classroom
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2/1/2017Mike2/3/2017MikeSMSSMS 30-18 McKeand?
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2/1/2017Mike2/3/2017MikeSMSSMS 30-30 McKeand?
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2/2/17JasonReturnedReturnedSHSSHS 7-10Issue with Google ClassroomReinstalled apps
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