ABCDEFGHIJKLMNOPQRSTUVWXYZ
1
date_timeidarticle_urlarticle_titlearticle_helpful_y_or_nmultiple_choice_responsecomment
2
19/07/2023, 18:57:282
https://support.joolca.com/hc/en-us/articles/6285386061711-Choosing-the-right-ENSUITE-for-free-camping
Choosing the right ENSUITE for free campingYes
3
19/07/2023, 19:09:523
https://support.joolca.com/hc/en-us/articles/6285386061711-Choosing-the-right-ENSUITE-for-free-camping
Choosing the right ENSUITE for free campingNoMissing or broken links and/or imagesKL
4
19/07/2023, 19:44:284
https://support.joolca.com/hc/en-us/articles/7294138290575-How-to-replace-the-frame-or-fabric-of-your-ENSUITE-Double-Tent
How to replace the frame or fabric of your ENSUITE Double Tent
Noundefined
5
20/07/2023, 10:59:335
https://support.joolca.com/hc/en-us/articles/5928364022799-Choosing-the-right-HOTTAP-for-home-use
Choosing the right HOTTAP for home useYes
6
20/07/2023, 11:05:466
https://support.joolca.com/hc/en-us/articles/5928364022799-Choosing-the-right-HOTTAP-for-home-use
Choosing the right HOTTAP for home useYes
7
20/07/2023, 11:25:367
https://support.joolca.com/hc/en-us/articles/7267199936399-How-to-Fix-a-Broken-ENSUITE-Mounted-Single-Tent-or-Double-Zipper-
How to Fix a Broken ENSUITE Mounted Single Tent or Double Zipper?
Yes
8
20/07/2023, 11:27:528
https://support.joolca.com/hc/en-us/articles/7267199936399-How-to-Fix-a-Broken-ENSUITE-Mounted-Single-Tent-or-Double-Zipper-
How to Fix a Broken ENSUITE Mounted Single Tent or Double Zipper?
Yes
9
20/07/2023, 13:43:309
https://support.joolca.com/hc/en-us/articles/5903719198735-Buy-Now-Pay-Later-Options
Buy Now, Pay Later OptionsYes
10
7/21/2023, 1:10:25 AM10
https://support.joolca.com/hc/en-us/articles/115006983288-Pump-requirements-for-HOTTAP
Pump requirements for HOTTAPYes
11
7/21/2023, 2:30:41 AM11
https://support.joolca.com/hc/en-us/articles/7272196080271-Does-the-ENSUITE-Mounted-Single-or-Mounted-Double-come-with-a-Shower-Base-?auth_token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY2NvdW50X2lkIjoxMDI0NDE2LCJ1c2VyX2lkIjo3NDU2NjE2MzgwNTU5LCJ0aWNrZXRfaWQiOjIzNzc4MCwiZGVmbGVjdGlvbl9pZCI6NzQ2MTAxMDkyMzAyMywiYXJ0aWNsZXMiOls3MjkxNjU1NTczMjYzLDcyNzIxOTYwODAyNzEsNzI5MTU4ODU5NDE5MV0sInRva2VuIjpudWxsLCJleHAiOjE2OTI0Nzg4Mjh9.060YUxiSTJZPe0wlNvk380n_qp0ipN8-s6Z0ZiPgzQU
Does the ENSUITE Mounted Single or Mounted Double come with a Shower Base?
Yes
12
7/21/2023, 8:40:44 AM12
https://support.joolca.com/hc/en-us/articles/4407552615183-How-much-water-do-I-need-for-a-shower-?source=search
How much water do I need for a shower?Yes
13
21/07/2023, 08:42:5413https://support.joolca.com/hc/en-us/articles/5377296656015-HOTTAP-won-t-igniteHOTTAP won't igniteYes
14
21/07/2023, 08:43:0314https://support.joolca.com/hc/en-us/articles/5377296656015-HOTTAP-won-t-igniteHOTTAP won't igniteNoOther
15
7/21/2023, 3:00:59 PM15
https://support.joolca.com/hc/en-us/articles/360001262735-HOTTAP-V2-Pre-Order-Information
How do pre-orders work?Yes
16
21/07/2023, 16:46:4916https://support.joolca.com/hc/en-us/articles/219913948-Returns-InformationReturns InformationYes
17
7/21/2023, 11:11:28 PM
17
https://support.joolca.com/hc/en-us/articles/7267041508879-Adjusting-the-Height-of-your-ENSUITE-Mounted-Single-and-Double-tent
Adjusting the Height of your ENSUITE Mounted Single and Double tent
Yes
18
7/22/2023, 1:21:40 AM18
https://support.joolca.com/hc/en-us/articles/4407561152399-Joolca-pump-is-not-working
Joolca pump is not workingNoArticle does not answer my questions(s)
19
22/07/2023, 01:28:1019
https://support.joolca.com/hc/en-us/articles/4407552615183-How-much-water-do-I-need-for-a-shower-
How much water do I need for a shower?Yes
20
7/22/2023, 7:05:58 AM20
https://support.joolca.com/hc/en-us/articles/4406813874319-How-to-pack-everything-back-into-the-Nomad-Tub
How to pack everything back into the Nomad TubYes
21
7/22/2023, 8:57:06 PM21
https://support.joolca.com/hc/en-us/articles/7144096883983-Which-HOTTAP-is-right-for-you-An-overview-of-the-three-HOTTAP-kits-
Which HOTTAP is right for you?! An overview of the three HOTTAP kits.
Yes
22
23/07/2023, 02:38:2322https://support.joolca.com/hc/en-us/articles/219913948-Returns-InformationReturns InformationYes
23
7/23/2023, 4:20:29 AM23
https://support.joolca.com/hc/en-us/articles/5608647478415-My-shower-head-won-t-turn-off?auth_token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY2NvdW50X2lkIjoxMDI0NDE2LCJ1c2VyX2lkIjo3MzMwODQ4OTY2MTU5LCJ0aWNrZXRfaWQiOjIzODAzNiwiZGVmbGVjdGlvbl9pZCI6NzQ4MTk2NDc3NTMxMSwiYXJ0aWNsZXMiOls3MDc3NTUwODgyMTkxLDcxMDQxMDAxMjA0NjMsNTYwODY0NzQ3ODQxNV0sInRva2VuIjpudWxsLCJleHAiOjE2OTI2NTc3NjJ9.Jp1RxS2tpZJphqL5fzGUFymAD6GnfrZbNhH5XjArmCw
My shower head won't turn offYes
24
7/24/2023, 2:11:25 AM24
https://support.joolca.com/hc/en-us/articles/5416438401807-HOTTAP-Set-Up-Guide?utm_source=Klaviyo
HOTTAP Set Up GuideYes
25
24/07/2023, 06:29:0625
https://support.joolca.com/hc/en-us/articles/5903900082959?input_string=need to change dilevery addresss
How do I change the address on my order?NoArticle content is outdated
26
24/07/2023, 06:29:0625
https://support.joolca.com/hc/en-us/articles/5903900082959?input_string=need to change dilevery addresss
How do I change the address on my order?NoArticle content is outdated
27
7/24/2023, 11:43:44 AM
27
https://support.joolca.com/hc/en-us/articles/4407601718671-Can-I-drink-HOTTAP-water-
Can I drink HOTTAP water?Yes
28
24/07/2023, 12:34:2628
https://support.joolca.com/hc/en-us/articles/360001488436-Does-HOTTAP-work-at-high-elevations-
Does HOTTAP work at high elevations?Yes
29
7/24/2023, 7:55:35 PM29
https://support.joolca.com/hc/en-us/articles/5483040973199-Setting-up-the-Joolca-pump-for-long-distance-pumping
Setting up the Joolca pump for long-distance pumping
Yes
30
7/25/2023, 4:28:11 AM30https://support.joolca.com/hc/en-us/articles/5615128305679?input_string=leaksI have leaking water fittingsNoArticle does not answer my questions(s)Shower head leaks when kitchen faucet is running
31
7/25/2023, 10:08:01 PM
31https://support.joolca.com/hc/en-us/articles/5377296656015-HOTTAP-won-t-igniteHOTTAP won't igniteYes
32
7/26/2023, 12:39:22 AM32
https://support.joolca.com/hc/en-us/articles/360001262735-HOTTAP-V2-Pre-Order-Information
How do pre-orders work?Yes
33
7/26/2023, 2:52:20 AM33
https://support.joolca.com/hc/en-us/articles/7291467239311-Packing-up-the-ENSUITE-Single
Packing up the ENSUITE SingleYes
34
27/07/2023, 08:59:1034
https://support.joolca.com/hc/en-us/articles/5615128305679-I-have-leaking-water-fittings?auth_token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY2NvdW50X2lkIjoxMDI0NDE2LCJ1c2VyX2lkIjo3MjU1NTQyMTc3MDM5LCJ0aWNrZXRfaWQiOjIzODYxNywiZGVmbGVjdGlvbl9pZCI6NzUzODY0MTEwMTQ1NSwiYXJ0aWNsZXMiOlszNjAwMDE1NDc3NTYsNzA3NzU1MDg4MjE5MSw1NjE1MTI4MzA1Njc5XSwidG9rZW4iOm51bGwsImV4cCI6MTY5MzAyMDQ3M30.G3heDBAf2yh-L_tu9yafok2CQrf7jAmexfd8hW7yEjw
I have leaking water fittingsNoArticle does not answer my questions(s)It's a internet leak
35
7/27/2023, 4:46:31 PM35
https://support.joolca.com/hc/en-us/articles/5482992878479-How-to-power-your-Joolca-pump
How to power your Joolca pumpYes
36
7/27/2023, 5:21:16 PM36
https://support.joolca.com/hc/en-us/articles/5903825576975-How-long-does-delivery-take-?auth_token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY2NvdW50X2lkIjoxMDI0NDE2LCJ1c2VyX2lkIjo1MTUwNDU2Mzg4ODc5LCJ0aWNrZXRfaWQiOjIzODY2NCwiZGVmbGVjdGlvbl9pZCI6NzU0Mzg0NzM3MjQzMSwiYXJ0aWNsZXMiOls1OTAzODI1NTc2OTc1LDYwMDg1NzE5NjQ5NDMsNjA0NjA3MjcyODIwN10sInRva2VuIjpudWxsLCJleHAiOjE2OTMwNTA2MzV9.rWL4gyR-fDiNj2qVOb0KxU2-TMsjwNdApqXZ6y5fVqY
How long does delivery take?Yes
37
7/27/2023, 6:26:51 PM37https://support.joolca.com/hc/en-us/articles/5377296656015-HOTTAP-won-t-igniteHOTTAP won't igniteYes
38
7/27/2023, 6:49:37 PM38
https://support.joolca.com/hc/en-us/articles/4407601718671-Can-I-drink-HOTTAP-water-
Can I drink HOTTAP water?Yes
39
7/27/2023, 6:55:41 PM39
https://support.joolca.com/hc/en-us/articles/7077550882191-How-do-I-recirculate-water-from-the-ENSUITE-Shower-Base-back-into-the-HOTTAP-
How do I recirculate water from the ENSUITE Shower Base back into the HOTTAP?
Yes
40
7/27/2023, 6:56:35 PM40
https://support.joolca.com/hc/en-us/articles/360001477635-Purchasing-Accessories-Individually
Purchasing Accessories IndividuallyYes
41
7/27/2023, 7:53:43 PM41https://support.joolca.com/hc/en-us/articles/5416752811023-HOTTAP-Use-GuideHOTTAP Use GuideYes
42
28/07/2023, 02:23:1242https://support.joolca.com/hc/en-us/articles/219913948-Returns-InformationReturns InformationYes
43
28/07/2023, 02:23:1242https://support.joolca.com/hc/en-us/articles/219913948-Returns-InformationReturns InformationYes
44
7/28/2023, 4:21:42 AM44
https://support.joolca.com/hc/en-us/articles/5498445557647-The-water-is-too-hot-I-want-cooler-water-
The water is too hot (I want cooler water)Yes
45
7/28/2023, 9:35:26 AM45
https://support.joolca.com/hc/en-us/articles/360001537275-Can-I-connect-HOTTAP-to-a-garden-tap-
Can I connect HOTTAP to a garden tap?NoArticle does not answer my questions(s)What is the thread type, and size on the water inlet? I cannot find a fitting that will thread on.
46
7/28/2023, 7:58:27 PM46
https://support.joolca.com/hc/en-us/articles/115006983288-Pump-requirements-for-HOTTAP
Pump requirements for HOTTAPYes
47
29/07/2023, 01:55:4547
https://support.joolca.com/hc/en-us/articles/5416438401807-HOTTAP-Set-Up-Guide?fbclid=IwAR2Vu7shGlhUXYJik-hduxdsKMONTRqTIrupjI_OcAJtd5q1M3VJMj-i3jA
HOTTAP Set Up GuideYes
48
7/29/2023, 5:34:06 AM48
https://support.joolca.com/hc/en-us/articles/5416755101071-Joolca-Pump-Use-Guide?auth_token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY2NvdW50X2lkIjoxMDI0NDE2LCJ1c2VyX2lkIjo3NTUzNjI5NzMxMzQzLCJ0aWNrZXRfaWQiOjIzODg3MiwiZGVmbGVjdGlvbl9pZCI6NzU1MzU3ODA0NjIyMywiYXJ0aWNsZXMiOls1NjUwMjE1Mzk0NDQ3LDU0ODMwNDA5NzMxOTksNTQxNjc1NTEwMTA3MV0sInRva2VuIjpudWxsLCJleHAiOjE2OTMxNzc0NDZ9.6awapL6KdGqqIUS5fqiDkFUsxgfBbEF5Foq0ocxiSRg
Joolca Pump Use GuideYes
49
29/07/2023, 13:18:1949
https://support.joolca.com/hc/en-us/articles/360001472375-HOTTAP-v2-specifications
HOTTAP v2 specificationsNoArticle does not answer my questions(s)I would like to know what’s so specific about your products that they won’t pair with any other brands without leaking. Not impressed.
50
29/07/2023, 13:24:5750
https://support.joolca.com/hc/en-us/articles/5498445557647-The-water-is-too-hot-I-want-cooler-water-
The water is too hot (I want cooler water)Yes
51
29/07/2023, 14:53:2651https://support.joolca.com/hc/en-us/articles/5343135930767
Record a video of your HOTTAP for troubleshooting
Yes
52
7/30/2023, 7:25:35 AM52https://support.joolca.com/hc/en-us/articles/219913948-Returns-InformationReturns InformationYes
53
7/30/2023, 7:28:11 AM53
https://support.joolca.com/hc/en-us/articles/360001262735-How-do-pre-orders-work-
How do pre-orders work?Yes
54
7/30/2023, 7:37:12 AM54
https://support.joolca.com/hc/en-us/articles/5498475380751-The-water-is-too-cold-I-want-hotter-water-
The water is too cold (I want hotter water)Yes
55
7/30/2023, 10:02:47 AM
55
https://support.joolca.com/hc/en-us/articles/360001537275-Can-I-connect-HOTTAP-to-a-garden-tap-
Can I connect HOTTAP to a garden tap?Yes
56
7/30/2023, 7:22:16 PM56
https://support.joolca.com/hc/en-us/articles/7076925766799-What-is-the-ENSUITE-Shower-Base-how-does-it-work-
What is the ENSUITE Shower Base Yes
57
7/30/2023, 8:56:04 PM57
https://support.joolca.com/hc/en-us/articles/7077550882191-How-do-I-recirculate-water-from-the-ENSUITE-Shower-Base-back-into-the-HOTTAP-?auth_token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY2NvdW50X2lkIjoxMDI0NDE2LCJ1c2VyX2lkIjo3MDIzMzYzMTEwMDMxLCJ0aWNrZXRfaWQiOjIzODk5MCwiZGVmbGVjdGlvbl9pZCI6NzU2MDg2NzExNjU1OSwiYXJ0aWNsZXMiOls3MDc3NTUwODgyMTkxLDQ0MDc1NTIzMDE0NTUsNTQxNjYzNTIzNjExMV0sInRva2VuIjpudWxsLCJleHAiOjE2OTMzMjI1ODd9.svMNfOGo7hCosHwfHz9bKvS_nyyjw_3Igk2rVy34DJk
How do I recirculate water from the ENSUITE Shower Base back into the HOTTAP?
NoArticle does not answer my questions(s)Not my issue at this time . I did not get the two blue hoses
58
7/30/2023, 10:09:20 PM
58https://support.joolca.com/hc/en-us/articles/5377296656015-HOTTAP-won-t-igniteHOTTAP won't igniteNoArticle does not answer my questions(s)
59
7/31/2023, 4:20:32 AM59
https://support.joolca.com/hc/en-us/articles/360001262735-HOTTAP-V2-Pre-Order-Information
How do pre-orders work?Yes
60
7/31/2023, 5:58:27 PM60
https://support.joolca.com/hc/en-us/articles/4402769626255-Differences-between-the-HOTTAP-v2-Kits
Differences between the HOTTAP v2 KitsYes
61
7/31/2023, 7:40:37 PM61https://support.joolca.com/hc/en-us/articles/219913948-Returns-InformationReturns InformationYes
62
8/1/2023, 00:12:4162
https://support.joolca.com/hc/en-us/articles/7076908633743-ENSUITE-Shower-Base-Presale-FAQs?auth_token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY2NvdW50X2lkIjoxMDI0NDE2LCJ1c2VyX2lkIjo3NTY5NDIxODM1NzkxLCJ0aWNrZXRfaWQiOjIzOTE1OSwiZGVmbGVjdGlvbl9pZCI6NzU2OTQxNzIwODA3OSwiYXJ0aWNsZXMiOls3MDc3NTUwODgyMTkxLDcwNzY5MDg2MzM3NDMsNTQxNjc1NTEwMTA3MV0sInRva2VuIjpudWxsLCJleHAiOjE2OTM0MjA4NzJ9.BfYTiX5H9pkPxmeAdZ05ahg7GtZmgFUpLukJIVizA3w
ENSUITE Shower Base Presale FAQsYes
63
8/1/2023, 00:35:5263
https://support.joolca.com/hc/en-us/articles/5903716552847-Does-Joolca-supply-to-wholesale-or-trade-?auth_token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY2NvdW50X2lkIjoxMDI0NDE2LCJ1c2VyX2lkIjo3NTY5NDcyMDQxNzQzLCJ0aWNrZXRfaWQiOjIzOTE2NywiZGVmbGVjdGlvbl9pZCI6NzU2OTQ3MjA2Nzg1NSwiYXJ0aWNsZXMiOls1OTAzNzE2NTUyODQ3XSwidG9rZW4iOm51bGwsImV4cCI6MTY5MzQyMjE3NX0.stlWOGTJBD9ZjnkTlIbBf7pOZLfjIDDDAMReTQMI63I
Does Joolca supply to wholesale or trade?NoArticle content isn't very clear
64
8/1/2023, 01:45:4664https://support.joolca.com/hc/en-us/articles/5522383750415How to power your HOTTAPYes
65
8/1/2023, 02:37:5565
https://support.joolca.com/hc/en-us/articles/115008416028-Do-I-have-to-protect-the-HOTTAP-from-the-elements-
Do I have to protect the HOTTAP from the elements?
Yes
66
01/08/2023, 02:50:4166
https://support.joolca.com/hc/en-us/articles/5416438401807-HOTTAP-Set-Up-Guide?utm_source=Klaviyo
HOTTAP Set Up GuideYes
67
8/1/2023, 03:07:1167
https://support.joolca.com/hc/en-us/articles/5416438401807-HOTTAP-Set-Up-Guide?utm_source=Klaviyo
HOTTAP Set Up GuideYes
68
01/08/2023, 03:11:3868
https://support.joolca.com/hc/en-us/articles/5482992878479-How-to-power-your-Joolca-pump
How to power your Joolca pumpYes
69
01/08/2023, 07:37:2369
https://support.joolca.com/hc/en-us/articles/115006983288-Pump-requirements-for-HOTTAP
Pump requirements for HOTTAPYes
70
8/1/2023, 10:32:5770
https://support.joolca.com/hc/en-us/articles/5650215394447-Can-I-leave-the-12V-Power-Supply-turned-on-and-plugged-into-the-Joolca-pump-while-the-pump-is-not-in-use-?auth_token=eyJhbGciOiJIUzI1NiJ9.eyJhY2NvdW50X2lkIjoxMDI0NDE2LCJ1c2VyX2lkIjpudWxsLCJ0aWNrZXRfaWQiOjIzOTI5NywiZGVmbGVjdGlvbl9pZCI6NzU3MzI3NTk4MjYwNywiYXJ0aWNsZXMiOls1NjUwMjE1Mzk0NDQ3LDU2NTAxMDQ1OTk1NjcsNTQ4Mjk5Mjg3ODQ3OV0sInRva2VuIjpudWxsLCJleHAiOjE2OTM0NTgxMjh9.G1nbDYQDoOr5QbHUyyqNnNHtWvkadUBJQ1j2kQ8nA54
Can I leave the 12V Power Supply turned "on" and plugged into the Joolca pump, while the pump is not in use?
NoArticle does not answer my questions(s)
71
8/1/2023, 16:16:0871https://support.joolca.com/hc/en-us/articles/5377296656015-HOTTAP-won-t-igniteHOTTAP won't igniteNoArticle does not answer my questions(s)
72
8/1/2023, 20:59:0772https://support.joolca.com/hc/en-us/articles/5522383750415How to power your HOTTAPYes
73
8/1/2023, 21:05:4973
https://support.joolca.com/hc/en-us/articles/115006983288-Pump-requirements-for-HOTTAP
Pump requirements for HOTTAPYes
74
8/1/2023, 21:57:4074
https://support.joolca.com/hc/en-us/articles/5904331891471-How-do-I-start-a-return-?auth_token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY2NvdW50X2lkIjoxMDI0NDE2LCJ1c2VyX2lkIjo3NTc2MjM2MzcyNjIzLCJ0aWNrZXRfaWQiOjIzOTMzNSwiZGVmbGVjdGlvbl9pZCI6NzU3NjMyNDAyMzMxMSwiYXJ0aWNsZXMiOls1OTA0MzMxODkxNDcxLDIxOTkxMzk0OCw0NDAyNzc4MDg0MzY3XSwidG9rZW4iOm51bGwsImV4cCI6MTY5MzQ5OTIwN30.4MCWznufLSYsiZgBnoMUkoqbsshYu89ZWTYMCudUMWc
How do I start a return?Yes
75
8/2/2023, 04:05:1375
https://support.joolca.com/hc/en-us/articles/5416755101071-Joolca-Pump-Use-Guide?auth_token=eyJhbGciOiJIUzI1NiJ9.eyJhY2NvdW50X2lkIjoxMDI0NDE2LCJ1c2VyX2lkIjpudWxsLCJ0aWNrZXRfaWQiOjIzOTQxOSwiZGVmbGVjdGlvbl9pZCI6NzU3OTg4NDMxMTY5NSwiYXJ0aWNsZXMiOls1NDE2NzU1MTAxMDcxLDU2NTAyMTUzOTQ0NDcsNTQxNjYzNTIzNjExMV0sInRva2VuIjpudWxsLCJleHAiOjE2OTM1MjEwOTd9.Yl4ZJbhIAKiIixYrLrYtQqrVoBugNOTjh-IYimwvsJg
Joolca Pump Use GuideYes
76
8/2/2023, 07:13:5376
https://support.joolca.com/hc/en-us/articles/4407601651599-Will-my-existing-pump-work-
Will my existing pump work?Yes
77
8/2/2023, 07:13:5376
https://support.joolca.com/hc/en-us/articles/4407601651599-Will-my-existing-pump-work-
Will my existing pump work?Yes
78
8/2/2023, 07:13:5478
https://support.joolca.com/hc/en-us/articles/4407601651599-Will-my-existing-pump-work-
Will my existing pump work?Yes
79
02/08/2023, 13:59:4979
https://support.joolca.com/hc/en-us/articles/360001537275-Can-I-connect-HOTTAP-to-a-garden-tap-?fbclid=IwAR1TcVtBif4MaQiqP5HxftoezSjcqrSxKh4G3oYwdwezu_WyD4nemkWSiHU
Can I connect HOTTAP to a garden tap?Yes
80
02/08/2023, 18:53:0680https://support.joolca.com/hc/en-us/articles/6046072728207How do I track my order?NoArticle does not answer my questions(s)
Instead of trying to speak to a computer how about u answer the phone so people can talk to the Joolca support team about there problems.I’ve had nothing but drama with this Joolca delivery service.This time I am seeking legal action and my lawyer will be contacting you soon.
81
8/2/2023, 22:29:5981
https://support.joolca.com/hc/en-us/articles/4407561152399-Joolca-pump-is-not-working
Joolca pump is not workingNoArticle does not answer my questions(s)
82
8/3/2023, 02:58:0182
https://support.joolca.com/hc/en-us/articles/115006983288-Pump-requirements-for-HOTTAP
Pump requirements for HOTTAPYes
83
03/08/2023, 04:14:3983
https://support.joolca.com/hc/en-us/articles/5522383750415-How-to-power-your-HOTTAP
How to power your HOTTAPYes
84
03/08/2023, 06:00:0584https://support.joolca.com/hc/en-us/articles/219913948-Returns-InformationReturns InformationYes
85
8/3/2023, 10:21:2885
https://support.joolca.com/hc/en-us/articles/360001537275-Can-I-connect-HOTTAP-to-a-garden-tap-
Can I connect HOTTAP to a garden tap?Yes
86
8/3/2023, 11:40:0586
https://support.joolca.com/hc/en-us/articles/5903716552847-Does-Joolca-supply-to-wholesale-or-trade-
Does Joolca supply to wholesale or trade?Yes
87
03/08/2023, 13:23:0087https://support.joolca.com/hc/en-us/articles/5522383750415How to power your HOTTAPYes
88
8/4/2023, 02:41:5888
https://support.joolca.com/hc/en-us/articles/5608647478415-My-shower-head-won-t-turn-off
My shower head won't turn offYes
89
8/4/2023, 09:19:4089
https://support.joolca.com/hc/en-us/articles/7140525372943-Do-the-slats-bend-when-using-the-ENSUITE-Shower-Base-
Do the slats bend when using the ENSUITE Shower Base?
Yes
90
04/08/2023, 11:58:0690
https://support.joolca.com/hc/en-us/articles/5627827853199-Power-Bank-Specifications
Power Bank SpecificationsYes
91
04/08/2023, 18:10:0891
https://support.joolca.com/hc/en-us/articles/115008416028-Do-I-have-to-protect-the-HOTTAP-from-the-elements-
Do I have to protect the HOTTAP from the elements?
Yes
92
8/4/2023, 20:29:3992
https://support.joolca.com/hc/en-us/articles/7144278349071-Getting-started-with-your-Ensuite-Mounted-Single
Getting started with your Ensuite Mounted SingleYes
93
8/4/2023, 20:37:5993
https://support.joolca.com/hc/en-us/articles/5608647478415?input_string=shower head
My shower head won't turn offYes
94
8/5/2023, 06:07:4594
https://support.joolca.com/hc/en-us/articles/5522383750415-How-to-power-your-HOTTAP
How to power your HOTTAPYes
95
05/08/2023, 11:50:0995
https://support.joolca.com/hc/en-us/articles/5608647478415-My-shower-head-won-t-turn-off?auth_token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY2NvdW50X2lkIjoxMDI0NDE2LCJ1c2VyX2lkIjo3NjA0OTcyOTM3MTAzLCJ0aWNrZXRfaWQiOjIzOTkyMSwiZGVmbGVjdGlvbl9pZCI6NzYwNDk3Mjk0OTkwMywiYXJ0aWNsZXMiOls1NjA4NjQ3NDc4NDE1LDU0MTY2NTAwMDAzOTksNzEwNDEwMDEyMDQ2M10sInRva2VuIjpudWxsLCJleHAiOjE2OTM4MDgzMjB9.rD06hQsUKK0FF7BvUXQvORxqHOWz35Qk96OEMrHu2Dw
My shower head won't turn offNoOtherEven when the shower head should be empty it still leaks water
96
8/5/2023, 22:51:3496
https://support.joolca.com/hc/en-us/articles/5608647478415-My-shower-head-won-t-turn-off?auth_token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJhY2NvdW50X2lkIjoxMDI0NDE2LCJ1c2VyX2lkIjo3NjAzMzAxNTc5OTE5LCJ0aWNrZXRfaWQiOjIzOTg4OCwiZGVmbGVjdGlvbl9pZCI6NzYwMzMwMTU5NTI3OSwiYXJ0aWNsZXMiOls1NjA4NjQ3NDc4NDE1LDU0MTY2NTAwMDAzOTksNTQ0NTU0MTg0ODMzNV0sInRva2VuIjpudWxsLCJleHAiOjE2OTM4NDgwNzN9.HqW8sO-z_Lgd-NS104q8dPtrYWhpzQPuoq44b5DQgFA
My shower head won't turn offYes
97
8/5/2023, 23:44:2097
https://support.joolca.com/hc/en-us/articles/4413551473935?input_string=zipper pull broke off of cover
My Zipper is brokenNoMissing or broken links and/or imagesHello... the zipper pull broke off of our cover for our hot tap.
98
8/6/2023, 01:10:4998
https://support.joolca.com/hc/en-us/articles/360001488336-Gas-Types-Usage-for-HOTTAP?fbclid=IwAR0Lk9ch9TN5a-n3MH3WmMlABFIcFVtS3V0Tjewsp1BQM1auiJEwUgfB_tc
Gas Types Yes
99
8/6/2023, 07:04:0699
https://support.joolca.com/hc/en-us/articles/5615128305679-I-have-leaking-water-fittings?auth_token=eyJhbGciOiJIUzI1NiJ9.eyJhY2NvdW50X2lkIjoxMDI0NDE2LCJ1c2VyX2lkIjpudWxsLCJ0aWNrZXRfaWQiOjIzOTk3NywiZGVmbGVjdGlvbl9pZCI6NzYwODIxODQ3ODYwNywiYXJ0aWNsZXMiOls1NjE1MTI4MzA1Njc5LDcxMDQxMDAxMjA0NjMsNDQwNzU1MjMwMTQ1NV0sInRva2VuIjpudWxsLCJleHAiOjE2OTM4Nzc0NTR9.NHce7xlB_36HfNE0K8xhpU0XFyeUacP1QU_x7qv-I7Y
I have leaking water fittingsNoArticle does not answer my questions(s)The hose came undone from the gray water fitting
100
8/6/2023, 19:22:09100
https://support.joolca.com/hc/en-us/articles/5482992878479-How-to-power-your-Joolca-pump
How to power your Joolca pumpYes