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Ticket NumberSchool Name
User Needing Help
Room or building area
SummaryDescriptionAssigned ToCategoryClosed OnCreated OnCreated ByPriorityStatusLink to Ticket
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242GCHSCafeteriaCafe pc setup for cafeteria assistant manager ( she gets manager old pc) new one for managerCafe pc setup for cafeteria assistant manager ( she gets manager old pc) new one for managerJoe DienyeHardware
7/25/2017 1:17 pm UTC
Gary Mccreemediumopen
https://on.spiceworks.com/tickets/open/242
5
526GCHSB McMastersRoom 81small black dots on Promethian screenSmall black dots cover 50% of bottom of the Promethain screen...started as a few dots in the corner and spread. Also the computer indicates filter needs cleaning but not able to locate the filter.Joe DienyeHardware
8/29/2017 12:44 pm UTC
dcampbell@gcboe.us
mediumopen
https://on.spiceworks.com/tickets/open/526
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543GCHSNew PC for Shannon HughesNew PC for Shannon HughesJoe DienyeHardware
8/31/2017 3:55 pm UTC
Gary Mccreemediumopen
https://on.spiceworks.com/tickets/open/543
7
612MHSbhawkLarch officeuser unable to print from laptopSpeech teacher at MHS Tues/Thurs cannot print to copier - direct USB connectionNeal PriceHardware
9/14/2017 3:45 pm UTC
rjames@gcboe.us
mediumopen
https://on.spiceworks.com/tickets/open/612
8
395PESlhyatt
by the barn special ed
ipad no sound on gamesnoneMark IrickHardware
8/10/2017 1:03 pm UTC
tcardin@gcboe.us
mediumopen
https://on.spiceworks.com/tickets/open/395
9
521PESmhatfield62no internet on student computernoneMark IrickNetwork
8/28/2017 5:42 pm UTC
tcardin@gcboe.us
mediumopen
https://on.spiceworks.com/tickets/open/521
10
583PESrrichardson23projector was moved but still not rightnoneMark IrickHardware
9/11/2017 6:54 pm UTC
tcardin@gcboe.us
mediumopen
https://on.spiceworks.com/tickets/open/583
11
588PEScsoutherland42wireless printer issuesnoneMark IrickPrinter
9/12/2017 3:12 pm UTC
tcardin@gcboe.us
mediumopen
https://on.spiceworks.com/tickets/open/588
12
590PESvtucker13wireless printer problems, no sound promethean boardnoneMark IrickPrinter
9/12/2017 3:14 pm UTC
tcardin@gcboe.us
mediumopen
https://on.spiceworks.com/tickets/open/590
13
610PEStmartin2projector blue again..going in and outnoneMark IrickHardware
9/14/2017 1:53 pm UTC
tcardin@gcboe.us
mediumopen
https://on.spiceworks.com/tickets/open/610
14
611PESkfarr63calibrate boardnoneMark IrickHardware
9/14/2017 3:09 pm UTC
tcardin@gcboe.us
mediumopen
https://on.spiceworks.com/tickets/open/611
15
624PEScsoutherland42projector bulb outnoneMark IrickHardware
9/15/2017 4:52 pm UTC
tcardin@gcboe.us
mediumopen
https://on.spiceworks.com/tickets/open/624
16
411REShthomason201Connect slate to computerNoneChaz MorrowHardware
8/11/2017 5:04 pm UTC
Lindy Mccormack
mediumopen
https://on.spiceworks.com/tickets/open/411
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448REShthomason201Cannot load Mrs. Johns class in GoGuardianNoneChaz MorrowSoftware
8/17/2017 2:44 pm UTC
Lindy Mccormack
mediumopen
https://on.spiceworks.com/tickets/open/448
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487RESkreedy104Student laptop will not boot upNoneChaz MorrowHardware
8/23/2017 3:49 pm UTC
Lindy Mccormack
mediumopen
https://on.spiceworks.com/tickets/open/487
19
522RES
medwards (clawrence)
Office5, 6 keys do not workNoneChaz MorrowChromebook
8/28/2017 6:59 pm UTC
Lindy Mccormack
mediumopen
https://on.spiceworks.com/tickets/open/522
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523RESmedwards304Chromebooks cannot be found during GoGuardian enrollmentMelanie Reedy, Blayne Daniels & Lewis DiazChaz MorrowChromebook
8/28/2017 7:21 pm UTC
Lindy Mccormack
mediumopen
https://on.spiceworks.com/tickets/open/523
21
531REScrogers140Setup Printer to ScanNoneChaz MorrowPrinter
8/30/2017 12:59 pm UTC
Lindy Mccormack
mediumopen
https://on.spiceworks.com/tickets/open/531
22
546RESrclarkOfficeInstruction on MyOn CSV filesNoneChaz MorrowInstruction
8/31/2017 8:10 pm UTC
Lindy Mccormack
mediumopen
https://on.spiceworks.com/tickets/open/546
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579RESsputnam106Setup new teacher computer workstationsNoneChaz MorrowHardware
9/11/2017 3:52 pm UTC
Lindy Mccormack
mediumopen
https://on.spiceworks.com/tickets/open/579
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581RESspeoples111Wireless printer not workingNoneChaz MorrowPrinter
9/11/2017 5:14 pm UTC
Lindy Mccormack
mediumopen
https://on.spiceworks.com/tickets/open/581
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584RESshuntley309Setup laptop to printNoneChaz MorrowPrinter
9/11/2017 9:10 pm UTC
Lindy Mccormack
mediumopen
https://on.spiceworks.com/tickets/open/584
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587RES
dwatkins (dkapcin)
OfficeKeyboard not workingNoneChaz MorrowChromebook
9/12/2017 2:30 pm UTC
Lindy Mccormack
mediumopen
https://on.spiceworks.com/tickets/open/587
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599RESsspencer315setup desktop to printnoneChaz MorrowPrinter
9/13/2017 5:23 pm UTC
Lindy Mccormack
mediumopen
https://on.spiceworks.com/tickets/open/599
28
609RES
hthomason (lmartin)
OfficeChromebook will not power on unless plugged inNoneChaz MorrowChromebook
9/14/2017 1:14 pm UTC
Lindy Mccormack
mediumopen
https://on.spiceworks.com/tickets/open/609
29
615RES
bjohns (jhickman)
OfficeKeyboard not workingNoneChaz MorrowChromebook
9/15/2017 2:19 pm UTC
Lindy Mccormack
mediumopen
https://on.spiceworks.com/tickets/open/615
30
616RESbjohnsOfficeKeyboard not workingNoneChaz MorrowChromebook
9/15/2017 2:35 pm UTC
Lindy Mccormack
mediumopen
https://on.spiceworks.com/tickets/open/616
31
625RESrfernandez301Cannot print reports from AIMSWEBNoneChaz MorrowSoftware
9/15/2017 6:56 pm UTC
Lindy Mccormack
mediumopen
https://on.spiceworks.com/tickets/open/625
32
626REScrogers140Cannot print reports from AIMSWEBNoneChaz MorrowInstruction
9/15/2017 9:36 pm UTC
Lindy Mccormack
mediumopen
https://on.spiceworks.com/tickets/open/626
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317RHSlgillespienorth front wingno lan on port 3.35noneChaz MorrowNetwork
8/3/2017 3:37 pm UTC
Chaz Morrowmediumopen
https://on.spiceworks.com/tickets/open/317
34
370RHSmadcock7th grade wing7th grade computer lab-1106-keeps beeping 1090,1110.1109,1108,1107-Students all said these computers randomly shut off during class.n/aChaz MorrowSoftware
8/8/2017 3:32 pm UTC
mjones@gcboe.us
mediumopen
https://on.spiceworks.com/tickets/open/370
35
403RHS
mlocke@gcboe.us
Librarysystem warning on PCDesktop computer #1019
upon start up it says:
System battery voltage low
F! to continue
F2 run setup utility
F5 run onboard dianostics
she has been pressing F1
Chaz MorrowHardware
8/11/2017 1:06 pm UTC
chall@gcboe.usmediumopen
https://on.spiceworks.com/tickets/open/403
36
429RHStpelfrey8th grade wingdesktop will not power upnaChaz MorrowHardware
8/15/2017 4:05 pm UTC
mjones@gcboe.us
mediumopen
https://on.spiceworks.com/tickets/open/429
37
442RHSljones
7th grade wing computer lab
teacher machine displaying errornaChaz MorrowSoftware
8/16/2017 7:00 pm UTC
mjones@gcboe.us
lowopen
https://on.spiceworks.com/tickets/open/442
38
488RHSmadcock
7th grade computer lab
7th grade lab, room will not connect to internet (complete room)naChaz MorrowSoftware
8/23/2017 7:56 pm UTC
mjones@gcboe.us
lowopen
https://on.spiceworks.com/tickets/open/488
39
560RHSagordon6th grade wingset up new printernaChaz MorrowSoftware
9/5/2017 6:38 pm UTC
mjones@gcboe.us
mediumopen
https://on.spiceworks.com/tickets/open/560
40
571RHS
Leigh Anne Bailey
front hall - algebra room
projector issuesprojector issues - Chaz is awareChaz MorrowHardware
9/7/2017 2:15 pm UTC
chall@gcboe.usmediumopen
https://on.spiceworks.com/tickets/open/571
41
614RHS
Lee Anne Bailey
Front HallPrinter issueprinter "selectively" prints documentsChaz MorrowHardware
9/15/2017 2:04 pm UTC
chall@gcboe.usmediumopen
https://on.spiceworks.com/tickets/open/614
42
618RHSjlanders
6TH GRADE HALL
newline panel freezingnaChaz MorrowSoftware
9/15/2017 3:03 pm UTC
mjones@gcboe.us
mediumopen
https://on.spiceworks.com/tickets/open/618
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