| B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | AA | AB | AC | AD | AE | AJ | AK | AL | AM | AN | AO | AP | AQ | AR | AS | AZ | BA | BB | BC | BD | BE | BF | BG | BH | BI | BJ | BK | BL | BM | BN | BO | BP | BQ | BR | BS | BT | BU | BV | BW | BX | BY | BZ | CA | CB | CC | CD | CE | CF | CG | CH | ||
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2 | Servicenow | https://docs.google.com/document/d/1nvUHtp1C-tDG8oB7hnjpe9ghkedTZuZGLRrXHnT9UTI/edit# | 10-Nov-22 | Co' Product reviews by customers | Reviewers' reviews | Market Adoption rate | Social media followers trend | Customer service Reviews | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
3 | (where to find sub segments & list of products on AR): https://docs.google.com/document/d/1GmjQFmQhciyO3qvqRBOOY6cfIE1P2KRyZOfdx0YOFz0/edit | G2.com | Gartner.com | Mobile apps rating | Software | Google Trend | Site Traffic | Enlyft.com | Builtwith.com | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
4 | Main segment | Sub-segments | Products/ services | G2 Ratings | G2 Ranking | Gartner Ratings | Gartner Ranking | Android App ratings | IOS App ratings | PC Mag | Techradar | Co' level | Prod level | IG | Youtube | Trustpilot | Sitejabber | Consumer Affairs | Reviews.io | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||
5 | Name | Rev out of total | Name | Rev out of Segment | Name | Rev out of sub-Segment | G2 source: | Score | no. of reviewers | Ease of Use | Quality of Support | Ease of Setup | G2 grid source: | G2 Grid | Cpt 1 | Cpt 2 | Cpt 3 | source | Score | no. of reviewers | % would recommend | Evaluation & Contracting | Integration & Deployment | Service & Support | Product Capabilities | Gartner ranking source: | Ranking out of cpts | Cpt 1 | Cpt 2 | Cpt 3 | source | Score | no. of reviewers | source | Score | no. of reviewers | source | Score | source | Score | source | trend | Highest vol? | source | trend | Highest vol? | source | trend | vol. | source | Market share | source | trend: | source | trend | followers | source | trend | Subscribers | source | trend | followers | source | Score | no of reviewers | source | Score | no of reviewers | source | Score | no of reviewers | source | Score | no of reviewers | ||
6 | https://maxtodolist.atlassian.net/browse/TTWO-31 https://maxtodolist.atlassian.net/browse/TTWO-38 | IT/ Technology Workflows | 59% | Now Platform | https://www.g2.com/products/servicenow-now-platform/reviews | 4 | 308 | 8 | 8 | 8 | https://www.g2.com/categories/cloud-platform-as-a-service-paas | 6th | AWS Lambda | Salesforce Platform | SAP Integration suite | https://www.gartner.com/reviews/market/enterprise-low-code-application-platform/vendor/servicenow/product/servicenow-platform https://www.gartner.com/reviews/market/multiexperience-development-platforms | 4.6 | 147 | 88% | 4 | 5 | 5 | 5 | https://www.gartner.com/reviews/market/enterprise-low-code-application-platform | 10th | https://play.google.com/store/apps/details?id=com.servicenow.requestor&hl=en_SG&gl=US | 4.4 | 2,100 | https://apps.apple.com/us/app/now-mobile/id1469616608 | 4.7 | 938 | https://www.pcmag.com/reviews/servicenow | 3.5 | - | - | https://trends.google.com/trends/explore?date=all&q=servicenow | up | https://trends.google.com/trends/explore?date=all&q=servicenow%20it%20service%20management | side | https://www.semrush.com/analytics/overview/?q=servicenow.com&searchType=domain | up | 1,481,333 | https://enlyft.com/tech/products/servicenow | 7% | https://trends.builtwith.com/mx/ServiceNow | up | https://www.speakrj.com/audit/report/servicenow/instagram | up | 12,305 | https://www.youtube.com/user/servicenowinc | - | 27,100 | https://www.speakrj.com/audit/report/servicenow/twitter | - | 38,500 | https://www.trustpilot.com/review/www.servicenow.com | 2.9 | 2 | https://www.sitejabber.com/reviews/service-now.com | 4 | 2 | - | - | - | - | - | - | |||||||||
7 | https://maxtodolist.atlassian.net/browse/TTWO-31 https://maxtodolist.atlassian.net/browse/TTWO-38 | IT Service Management | https://www.g2.com/products/servicenow-it-service-management/reviews | 4.4 | 283 | 9 | 8 | 8 | https://www.g2.com/categories/it-service-management-itsm-tools | 2nd | Zendesk support Suite | Freshservice | SysAid | https://www.gartner.com/reviews/market/it-service-management-tools/vendor/servicenow/product/servicenow-service-management | 4.3 | 1,698 | 78% | 4 | 4 | 4 | 5 | https://www.gartner.com/reviews/market/it-service-management-tools | 1st | SolarWinds Service Desk | ServiceDesk Plus | TOPdesk | - | - | - | - | - | - | https://www.pcmag.com/reviews/servicenow | 3.5 | - | - | https://trends.google.com/trends/explore?date=all&q=servicenow | up | https://trends.google.com/trends/explore?date=all&q=servicenow%20it%20service%20management | side | https://www.semrush.com/analytics/overview/?q=servicenow.com&searchType=domain | up | 1,481,333 | https://enlyft.com/tech/products/servicenow | 7% | https://trends.builtwith.com/mx/ServiceNow | up | https://www.speakrj.com/audit/report/servicenow/instagram | up | 12,305 | https://www.youtube.com/user/servicenowinc | - | 27,100 | https://www.speakrj.com/audit/report/servicenow/twitter | - | 38,500 | https://www.trustpilot.com/review/www.servicenow.com | 2.9 | 2 | https://www.sitejabber.com/reviews/service-now.com | 4 | 2 | - | - | - | - | - | - | ||||||||
8 | https://servicenow.gcs-web.com/static-files/bd04f011-2c01-44ad-b137-31ea4c3d8f05 p. 5 | IT Operations management | https://www.g2.com/products/servicenow-it-operations-management/reviews | 4.4 | 23 | 9 | 9 | 9 | https://www.g2.com/categories/enterprise-it-management | 2nd | ManageEngine Desktop Central | Freshservice | Red Hat Smart Management | https://www.gartner.com/reviews/market/cloud-management-tooling/vendor/servicenow/product/servicenow-it-operations-management | 4.4 | 58 | 66% | 4 | 4 | 4 | 4 | https://www.gartner.com/reviews/market/cloud-management-tooling | 7th | Azure Management Tools | Morpheus | Terraform Enterprise | - | - | - | - | - | - | https://www.pcmag.com/reviews/servicenow | 3.5 | - | - | https://trends.google.com/trends/explore?date=all&q=servicenow | up | https://trends.google.com/trends/explore?date=all&q=servicenow%20it%20service%20management | side | https://www.semrush.com/analytics/overview/?q=servicenow.com&searchType=domain | up | 1,481,333 | https://enlyft.com/tech/products/servicenow | 7% | https://trends.builtwith.com/mx/ServiceNow | up | https://www.speakrj.com/audit/report/servicenow/instagram | up | 12,305 | https://www.youtube.com/user/servicenowinc | - | 27,100 | https://www.speakrj.com/audit/report/servicenow/twitter | - | 38,500 | https://www.trustpilot.com/review/www.servicenow.com | 2.9 | 2 | https://www.sitejabber.com/reviews/service-now.com | 4 | 2 | - | - | - | - | - | - | ||||||||
9 | ServiceNow Agile Development | https://www.g2.com/products/servicenow-agile-development/reviews | 4 | 20 | 8 | 9 | 6 | https://www.g2.com/categories/product-management | 3rd quartile | Asana | Jira | Monday.com | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | https://www.pcmag.com/reviews/servicenow | 3.5 | - | - | https://trends.google.com/trends/explore?date=all&q=servicenow | up | https://trends.google.com/trends/explore?date=all&q=servicenow%20it%20service%20management | side | https://www.semrush.com/analytics/overview/?q=servicenow.com&searchType=domain | up | 1,481,333 | https://enlyft.com/tech/products/servicenow | 7% | https://trends.builtwith.com/mx/ServiceNow | up | https://www.speakrj.com/audit/report/servicenow/instagram | up | 12,305 | https://www.youtube.com/user/servicenowinc | - | 27,100 | https://www.speakrj.com/audit/report/servicenow/twitter | - | 38,500 | https://www.trustpilot.com/review/www.servicenow.com | 2.9 | 2 | https://www.sitejabber.com/reviews/service-now.com | 4 | 2 | - | - | - | - | - | - | |||||||||
10 | ServiceNow Cloud Management | https://www.g2.com/products/servicenow-cloud-management/reviews | 4.5 | 15 | 9 | 8 | 9 | https://www.g2.com/categories/cloud-management-platforms | 5th | - | - | - | - | - | - | https://www.pcmag.com/reviews/servicenow | 3.5 | - | - | https://trends.google.com/trends/explore?date=all&q=servicenow | up | https://trends.google.com/trends/explore?date=all&q=servicenow%20it%20service%20management | side | https://www.semrush.com/analytics/overview/?q=servicenow.com&searchType=domain | up | 1,481,333 | https://enlyft.com/tech/products/servicenow | 7% | https://trends.builtwith.com/mx/ServiceNow | up | https://www.speakrj.com/audit/report/servicenow/instagram | up | 12,305 | https://www.youtube.com/user/servicenowinc | - | 27,100 | https://www.speakrj.com/audit/report/servicenow/twitter | - | 38,500 | https://www.trustpilot.com/review/www.servicenow.com | 2.9 | 2 | https://www.sitejabber.com/reviews/service-now.com | 4 | 2 | - | - | - | - | - | - | |||||||||||||||||||||||||
11 | https://www.servicenow.com/?campid=29577&cid=p:all:dg:b:prsp:core_brand_top_prsp:apj:all&s_kwcid=AL!11692!3!539324021658!e!!g!!servicenow&ds_c=GOOG_APJ_All_EN_DEMANDGEN_ALBU_PRSP_Brand_EXA_Top&cmcid=71700000065217221&ds_ag=ServiceNow_EXA&cmpid=58700005786430615&ds_kids=p52805166955&gclid=CjwKCAjwh4ObBhAzEiwAHzZYU7Hnt2NTZSFJrUl_rxFQpTwTU9AcnJC3Fbyi-DDDV4wMJhoIA7zqyRoCN7EQAvD_BwE&gclsrc=aw.ds | Lightstep observability | https://www.g2.com/products/lightstep/reviews | 4.7 | 14 | 9 | 10 | - | https://www.g2.com/categories/container-monitoring | not listed | Dynatrace | Datadog | Instana, IBM company | https://www.gartner.com/reviews/market/application-performance-monitoring-and-observability/vendor/servicenow/product/lightstep | 4 | 1 | 100% | 4 | 3 | 2 | 4 | https://www.gartner.com/reviews/market/application-performance-monitoring-and-observability | not listed | https://play.google.com/store/apps/details?id=com.servicenow.lightstep&hl=en_SG&gl=US | - | - | https://apps.apple.com/us/app/lightstep-incident-response/id1572715385 | 5 | 9 | https://www.pcmag.com/reviews/servicenow | 3.5 | - | - | https://trends.google.com/trends/explore?date=all&q=servicenow | up | https://trends.google.com/trends/explore?date=all&q=servicenow%20it%20service%20management | side | https://www.semrush.com/analytics/overview/?q=servicenow.com&searchType=domain | up | 1,481,333 | https://enlyft.com/tech/products/servicenow | 7% | https://trends.builtwith.com/mx/ServiceNow | up | https://www.speakrj.com/audit/report/servicenow/instagram | up | 12,305 | https://www.youtube.com/user/servicenowinc | - | 27,100 | https://www.speakrj.com/audit/report/servicenow/twitter | - | 38,500 | https://www.trustpilot.com/review/www.servicenow.com | 2.9 | 2 | https://www.sitejabber.com/reviews/service-now.com | 4 | 2 | - | - | - | - | - | - | |||||||||||
12 | IT Business Management | https://www.g2.com/products/servicenow-it-business-management/reviews | 4.8 | 11 | 10 | 10 | - | https://www.g2.com/categories/enterprise-it-management | 2nd | Freshservice | ManageEngine Desktop Central | Red Hat Smart Management | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | https://www.pcmag.com/reviews/servicenow | 3.5 | - | - | https://trends.google.com/trends/explore?date=all&q=servicenow | up | https://trends.google.com/trends/explore?date=all&q=servicenow%20it%20service%20management | side | https://www.semrush.com/analytics/overview/?q=servicenow.com&searchType=domain | up | 1,481,333 | https://enlyft.com/tech/products/servicenow | 7% | https://trends.builtwith.com/mx/ServiceNow | up | https://www.speakrj.com/audit/report/servicenow/instagram | up | 12,305 | https://www.youtube.com/user/servicenowinc | - | 27,100 | https://www.speakrj.com/audit/report/servicenow/twitter | - | 38,500 | https://www.trustpilot.com/review/www.servicenow.com | 2.9 | 2 | https://www.sitejabber.com/reviews/service-now.com | 4 | 2 | - | - | - | - | - | - | |||||||||
13 | Strategic Portfolio Management | https://www.g2.com/products/servicenow-project-portfolio-management/reviews | 4 | 17 | 8 | 8 | 8 | https://www.g2.com/categories/enterprise-architecture | 3rd | LeanIX Enterprise Architecture Management | iServer Suite | Progress OpenEdge | https://www.gartner.com/reviews/market/enterprise-agile-planning-tools/vendor/servicenow/product/servicenow-strategic-portfolio-management | 4 | 50 | 72% | 4 | 4 | 4 | 4 | https://www.gartner.com/reviews/market/enterprise-agile-planning-tools | 11th | Jira | - | - | - | - | - | - | https://www.pcmag.com/reviews/servicenow | 3.5 | - | - | https://trends.google.com/trends/explore?date=all&q=servicenow | up | https://trends.google.com/trends/explore?date=all&q=servicenow%20it%20service%20management | side | https://www.semrush.com/analytics/overview/?q=servicenow.com&searchType=domain | up | 1,481,333 | https://enlyft.com/tech/products/servicenow | 7% | https://trends.builtwith.com/mx/ServiceNow | up | https://www.speakrj.com/audit/report/servicenow/instagram | up | 12,305 | https://www.youtube.com/user/servicenowinc | - | 27,100 | https://www.speakrj.com/audit/report/servicenow/twitter | - | 38,500 | https://www.trustpilot.com/review/www.servicenow.com | 2.9 | 2 | https://www.sitejabber.com/reviews/service-now.com | 4 | 2 | - | - | - | - | - | - | |||||||||||
14 | IT Asset management | https://www.g2.com/products/servicenow-it-asset-management/reviews | 4.4 | 5 | - | - | - | https://www.g2.com/categories/it-asset-management | not listed | https://www.gartner.com/reviews/market/software-asset-management-tools/vendor/servicenow/product/softwareassetmanagement | 4.3 | 89 | 74% | 4 | 4 | 5 | 4 | https://www.gartner.com/reviews/market/software-asset-management-tools | 8th | - | - | - | - | - | - | https://www.pcmag.com/reviews/servicenow | 3.5 | - | - | https://trends.google.com/trends/explore?date=all&q=servicenow | up | https://trends.google.com/trends/explore?date=all&q=servicenow%20it%20service%20management | side | https://www.semrush.com/analytics/overview/?q=servicenow.com&searchType=domain | up | 1,481,333 | https://enlyft.com/tech/products/servicenow | 7% | https://trends.builtwith.com/mx/ServiceNow | up | https://www.speakrj.com/audit/report/servicenow/instagram | up | 12,305 | https://www.youtube.com/user/servicenowinc | - | 27,100 | https://www.speakrj.com/audit/report/servicenow/twitter | - | 38,500 | https://www.trustpilot.com/review/www.servicenow.com | 2.9 | 2 | https://www.sitejabber.com/reviews/service-now.com | 4 | 2 | - | - | - | - | - | - | |||||||||||||||
15 | Security Operations | https://www.g2.com/products/servicenow-security-operations/reviews | 4.4 | 13 | 8 | 9 | 8 | https://www.g2.com/categories/security-orchestration-automation-and-response-soar | mid | https://www.gartner.com/reviews/market/security-orchestration-automation-and-response-solutions/vendor/servicenow/product/servicenow-security-operations | 4 | 1 | 100% | 4 | 4 | 4 | 4 | https://www.gartner.com/reviews/market/security-orchestration-automation-and-response-solutions | 12th | - | - | - | - | - | - | https://www.pcmag.com/reviews/servicenow | 3.5 | - | - | https://trends.google.com/trends/explore?date=all&q=servicenow | up | https://trends.google.com/trends/explore?date=all&q=servicenow%20it%20service%20management | side | https://www.semrush.com/analytics/overview/?q=servicenow.com&searchType=domain | up | 1,481,333 | https://enlyft.com/tech/products/servicenow | 7% | https://trends.builtwith.com/mx/ServiceNow | up | https://www.speakrj.com/audit/report/servicenow/instagram | up | 12,305 | https://www.youtube.com/user/servicenowinc | - | 27,100 | https://www.speakrj.com/audit/report/servicenow/twitter | - | 38,500 | https://www.trustpilot.com/review/www.servicenow.com | 2.9 | 2 | https://www.sitejabber.com/reviews/service-now.com | 4 | 2 | - | - | - | - | - | - | |||||||||||||||
16 | Governance, risk & compliance | https://www.g2.com/products/servicenow-governance-risk-and-compliance/reviews | 4.3 | 12 | 8 | 8 | - | https://www.g2.com/categories/grc-platforms | bottom | https://www.gartner.com/reviews/market/it-risk-management-solutions/vendor/servicenow/product/servicenow-governance-risk-and-compliance-grc | 4.3 | 82 | 80% | 4 | 4 | 4 | 4 | https://www.gartner.com/reviews/market/it-risk-management-solutions | 4th | - | - | - | - | - | - | https://www.pcmag.com/reviews/servicenow | 3.5 | - | - | https://trends.google.com/trends/explore?date=all&q=servicenow | up | https://trends.google.com/trends/explore?date=all&q=servicenow%20it%20service%20management | side | https://www.semrush.com/analytics/overview/?q=servicenow.com&searchType=domain | up | 1,481,333 | https://enlyft.com/tech/products/servicenow | 7% | https://trends.builtwith.com/mx/ServiceNow | up | https://www.speakrj.com/audit/report/servicenow/instagram | up | 12,305 | https://www.youtube.com/user/servicenowinc | - | 27,100 | https://www.speakrj.com/audit/report/servicenow/twitter | - | 38,500 | https://www.trustpilot.com/review/www.servicenow.com | 2.9 | 2 | https://www.sitejabber.com/reviews/service-now.com | 4 | 2 | - | - | - | - | - | - | |||||||||||||||
17 | ServiceNow Software Asset Management | https://www.g2.com/products/servicenow-software-asset-management/reviews | 4.3 | 31 | 9 | 8 | 8 | https://www.g2.com/categories/software-asset-management-sam | 4th | https://www.gartner.com/reviews/market/software-asset-management-tools/vendor/servicenow/product/softwareassetmanagement | 4.3 | 89 | 74% | 4 | 4 | 5 | 4 | https://www.gartner.com/reviews/market/software-asset-management-tools | 8th | - | - | - | - | - | - | https://www.pcmag.com/reviews/servicenow | 3.5 | - | - | https://trends.google.com/trends/explore?date=all&q=servicenow | up | https://trends.google.com/trends/explore?date=all&q=servicenow%20it%20service%20management | side | https://www.semrush.com/analytics/overview/?q=servicenow.com&searchType=domain | up | 1,481,333 | https://enlyft.com/tech/products/servicenow | 7% | https://trends.builtwith.com/mx/ServiceNow | up | https://www.speakrj.com/audit/report/servicenow/instagram | up | 12,305 | https://www.youtube.com/user/servicenowinc | - | 27,100 | https://www.speakrj.com/audit/report/servicenow/twitter | - | 38,500 | https://www.trustpilot.com/review/www.servicenow.com | 2.9 | 2 | https://www.sitejabber.com/reviews/service-now.com | 4 | 2 | - | - | - | - | - | - | |||||||||||||||
18 | ESG Management | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | https://www.pcmag.com/reviews/servicenow | 3.5 | - | - | https://trends.google.com/trends/explore?date=all&q=servicenow | up | https://trends.google.com/trends/explore?date=all&q=servicenow%20it%20service%20management | side | https://www.semrush.com/analytics/overview/?q=servicenow.com&searchType=domain | up | 1,481,333 | https://enlyft.com/tech/products/servicenow | 7% | https://trends.builtwith.com/mx/ServiceNow | up | https://www.speakrj.com/audit/report/servicenow/instagram | up | 12,305 | https://www.youtube.com/user/servicenowinc | - | 27,100 | https://www.speakrj.com/audit/report/servicenow/twitter | - | 38,500 | https://www.trustpilot.com/review/www.servicenow.com | 2.9 | 2 | https://www.sitejabber.com/reviews/service-now.com | 4 | 2 | - | - | - | - | - | - | |||||||||
19 | Operational technology management | https://www.g2.com/products/servicenow-operational-technology-management/reviews | n/a | n/a | n/a | n/a | n/a | https://www.g2.com/categories/it-service-management-itsm-tools | 2nd | Zendesk support Suite | Freshservice | SysAid | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | https://www.pcmag.com/reviews/servicenow | 3.5 | - | - | https://trends.google.com/trends/explore?date=all&q=servicenow | up | https://trends.google.com/trends/explore?date=all&q=servicenow%20it%20service%20management | side | https://www.semrush.com/analytics/overview/?q=servicenow.com&searchType=domain | up | 1,481,333 | https://enlyft.com/tech/products/servicenow | 7% | https://trends.builtwith.com/mx/ServiceNow | up | https://www.speakrj.com/audit/report/servicenow/instagram | up | 12,305 | https://www.youtube.com/user/servicenowinc | - | 27,100 | https://www.speakrj.com/audit/report/servicenow/twitter | - | 38,500 | https://www.trustpilot.com/review/www.servicenow.com | 2.9 | 2 | https://www.sitejabber.com/reviews/service-now.com | 4 | 2 | - | - | - | - | - | - | |||||||||
20 | Telecom service operations management | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | https://www.pcmag.com/reviews/servicenow | 3.5 | - | - | https://trends.google.com/trends/explore?date=all&q=servicenow | up | https://trends.google.com/trends/explore?date=all&q=servicenow%20it%20service%20management | side | https://www.semrush.com/analytics/overview/?q=servicenow.com&searchType=domain | up | 1,481,333 | https://enlyft.com/tech/products/servicenow | 7% | https://trends.builtwith.com/mx/ServiceNow | up | https://www.speakrj.com/audit/report/servicenow/instagram | up | 12,305 | https://www.youtube.com/user/servicenowinc | - | 27,100 | https://www.speakrj.com/audit/report/servicenow/twitter | - | 38,500 | https://www.trustpilot.com/review/www.servicenow.com | 2.9 | 2 | https://www.sitejabber.com/reviews/service-now.com | 4 | 2 | - | - | - | - | - | - | |||||||||
21 | Employee workflows | 29% | HR Service Delivery | https://www.g2.com/products/servicenow-hr-service-delivery/reviews | 4.1 | 45 | 8 | 8 | 8 | https://www.g2.com/categories/hr-service-delivery | 7th | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | https://www.pcmag.com/reviews/servicenow | 3.5 | - | - | https://trends.google.com/trends/explore?date=all&q=servicenow | up | https://trends.google.com/trends/explore?date=all&q=servicenow%20it%20service%20management | side | https://www.semrush.com/analytics/overview/?q=servicenow.com&searchType=domain | up | 1,481,333 | https://enlyft.com/tech/products/servicenow | 7% | https://trends.builtwith.com/mx/ServiceNow | up | https://www.speakrj.com/audit/report/servicenow/instagram | up | 12,305 | https://www.youtube.com/user/servicenowinc | - | 27,100 | https://www.speakrj.com/audit/report/servicenow/twitter | - | 38,500 | https://www.trustpilot.com/review/www.servicenow.com | 2.9 | 2 | https://www.sitejabber.com/reviews/service-now.com | 4 | 2 | - | - | - | - | - | - | ||||||||||
22 | Workplace service delivery | https://www.g2.com/products/servicenow-workplace-service-delivery/reviews | 4.5 | 1 | - | - | - | https://www.g2.com/categories/meeting-room-booking-systems | not listed | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | https://www.pcmag.com/reviews/servicenow | 3.5 | - | - | https://trends.google.com/trends/explore?date=all&q=servicenow | up | https://trends.google.com/trends/explore?date=all&q=servicenow%20it%20service%20management | side | https://www.semrush.com/analytics/overview/?q=servicenow.com&searchType=domain | up | 1,481,333 | https://enlyft.com/tech/products/servicenow | 7% | https://trends.builtwith.com/mx/ServiceNow | up | https://www.speakrj.com/audit/report/servicenow/instagram | up | 12,305 | https://www.youtube.com/user/servicenowinc | - | 27,100 | https://www.speakrj.com/audit/report/servicenow/twitter | - | 38,500 | https://www.trustpilot.com/review/www.servicenow.com | 2.9 | 2 | https://www.sitejabber.com/reviews/service-now.com | 4 | 2 | - | - | - | - | - | - | |||||||||
23 | Legal service delivery | https://www.g2.com/products/servicenow-legal-service-delivery/reviews | 2.5 | 1 | - | - | - | https://www.g2.com/categories/enterprise-legal-management-elm | mid | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | https://www.pcmag.com/reviews/servicenow | 3.5 | - | - | https://trends.google.com/trends/explore?date=all&q=servicenow | up | https://trends.google.com/trends/explore?date=all&q=servicenow%20it%20service%20management | side | https://www.semrush.com/analytics/overview/?q=servicenow.com&searchType=domain | up | 1,481,333 | https://enlyft.com/tech/products/servicenow | 7% | https://trends.builtwith.com/mx/ServiceNow | up | https://www.speakrj.com/audit/report/servicenow/instagram | up | 12,305 | https://www.youtube.com/user/servicenowinc | - | 27,100 | https://www.speakrj.com/audit/report/servicenow/twitter | - | 38,500 | https://www.trustpilot.com/review/www.servicenow.com | 2.9 | 2 | https://www.sitejabber.com/reviews/service-now.com | 4 | 2 | - | - | - | - | - | - | ||||||||||||
24 | Safe workplace suite | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | https://www.pcmag.com/reviews/servicenow | 3.5 | - | - | https://trends.google.com/trends/explore?date=all&q=servicenow | up | https://trends.google.com/trends/explore?date=all&q=servicenow%20it%20service%20management | side | https://www.semrush.com/analytics/overview/?q=servicenow.com&searchType=domain | up | 1,481,333 | https://enlyft.com/tech/products/servicenow | 7% | https://trends.builtwith.com/mx/ServiceNow | up | https://www.speakrj.com/audit/report/servicenow/instagram | up | 12,305 | https://www.youtube.com/user/servicenowinc | - | 27,100 | https://www.speakrj.com/audit/report/servicenow/twitter | - | 38,500 | https://www.trustpilot.com/review/www.servicenow.com | 2.9 | 2 | https://www.sitejabber.com/reviews/service-now.com | 4 | 2 | - | - | - | - | - | - | |||||||||
25 | Customer workflows | Customer service management | https://www.g2.com/products/servicenow-customer-service-management/reviews | 4.4 | 115 | 8 | 8 | 7 | https://www.g2.com/categories/help-desk | 24th | Zendesk support Suite | Zoho Desk | Freshdesk | https://www.gartner.com/reviews/market/crm-customer-engagement-center/vendor/servicenow/product/servicenow-customer-service-management | 4.5 | 117 | 79% | 4 | 4 | 4 | 4 | https://www.gartner.com/reviews/market/crm-customer-engagement-center | 7th | - | - | - | - | - | - | https://www.pcmag.com/reviews/servicenow | 3.5 | - | - | https://trends.google.com/trends/explore?date=all&q=servicenow | up | https://trends.google.com/trends/explore?date=all&q=servicenow%20it%20service%20management | side | https://www.semrush.com/analytics/overview/?q=servicenow.com&searchType=domain | up | 1,481,333 | https://enlyft.com/tech/products/servicenow | 7% | https://trends.builtwith.com/mx/ServiceNow | up | https://www.speakrj.com/audit/report/servicenow/instagram | up | 12,305 | https://www.youtube.com/user/servicenowinc | - | 27,100 | https://www.speakrj.com/audit/report/servicenow/twitter | - | 38,500 | https://www.trustpilot.com/review/www.servicenow.com | 2.9 | 2 | https://www.sitejabber.com/reviews/service-now.com | 4 | 2 | - | - | - | - | - | - | |||||||||||
26 | Field service management | - | - | - | - | - | - | - | - | - | - | - | https://www.gartner.com/reviews/market/field-service-management/vendor/servicenow/product/servicenow-field-service-management | 4.7 | 14 | 93% | 4 | 5 | 4 | 4 | https://www.gartner.com/reviews/market/field-service-management | 18th | - | - | - | - | - | - | https://www.pcmag.com/reviews/servicenow | 3.5 | - | - | https://trends.google.com/trends/explore?date=all&q=servicenow | up | https://trends.google.com/trends/explore?date=all&q=servicenow%20it%20service%20management | side | https://www.semrush.com/analytics/overview/?q=servicenow.com&searchType=domain | up | 1,481,333 | https://enlyft.com/tech/products/servicenow | 7% | https://trends.builtwith.com/mx/ServiceNow | up | https://www.speakrj.com/audit/report/servicenow/instagram | up | 12,305 | https://www.youtube.com/user/servicenowinc | - | 27,100 | https://www.speakrj.com/audit/report/servicenow/twitter | - | 38,500 | https://www.trustpilot.com/review/www.servicenow.com | 2.9 | 2 | https://www.sitejabber.com/reviews/service-now.com | 4 | 2 | - | - | - | - | - | - | ||||||||||||
27 | Financial service operations | https://www.g2.com/products/servicenow-financial-services-operations/reviews | n/a | n/a | n/a | n/a | n/a | https://www.g2.com/categories/digital-banking-platforms | not listed | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | https://www.pcmag.com/reviews/servicenow | 3.5 | - | - | https://trends.google.com/trends/explore?date=all&q=servicenow | up | https://trends.google.com/trends/explore?date=all&q=servicenow%20it%20service%20management | side | https://www.semrush.com/analytics/overview/?q=servicenow.com&searchType=domain | up | 1,481,333 | https://enlyft.com/tech/products/servicenow | 7% | https://trends.builtwith.com/mx/ServiceNow | up | https://www.speakrj.com/audit/report/servicenow/instagram | up | 12,305 | https://www.youtube.com/user/servicenowinc | - | 27,100 | https://www.speakrj.com/audit/report/servicenow/twitter | - | 38,500 | https://www.trustpilot.com/review/www.servicenow.com | 2.9 | 2 | https://www.sitejabber.com/reviews/service-now.com | 4 | 2 | - | - | - | - | - | - | |||||||||
28 | Healthcare and life sciences service management | https://www.g2.com/products/servicenow-healthcare-and-life-sciences-service-management/reviews | n/a | n/a | n/a | n/a | n/a | https://www.g2.com/categories/interactive-patient-care-systems-ipc | not listed | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | https://www.pcmag.com/reviews/servicenow | 3.5 | - | - | https://trends.google.com/trends/explore?date=all&q=servicenow | up | https://trends.google.com/trends/explore?date=all&q=servicenow%20it%20service%20management | side | https://www.semrush.com/analytics/overview/?q=servicenow.com&searchType=domain | up | 1,481,333 | https://enlyft.com/tech/products/servicenow | 7% | https://trends.builtwith.com/mx/ServiceNow | up | https://www.speakrj.com/audit/report/servicenow/instagram | up | 12,305 | https://www.youtube.com/user/servicenowinc | - | 27,100 | https://www.speakrj.com/audit/report/servicenow/twitter | - | 38,500 | https://www.trustpilot.com/review/www.servicenow.com | 2.9 | 2 | https://www.sitejabber.com/reviews/service-now.com | 4 | 2 | - | - | - | - | - | - | |||||||||
29 | Order management for telecom | https://www.g2.com/products/servicenow-order-management-for-telecommunications/reviews | n/a | n/a | n/a | n/a | n/a | https://www.g2.com/categories/telecom-expense-management-tem-services | n/a | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | https://www.pcmag.com/reviews/servicenow | 3.5 | - | - | https://trends.google.com/trends/explore?date=all&q=servicenow | up | https://trends.google.com/trends/explore?date=all&q=servicenow%20it%20service%20management | side | https://www.semrush.com/analytics/overview/?q=servicenow.com&searchType=domain | up | 1,481,333 | https://enlyft.com/tech/products/servicenow | 7% | https://trends.builtwith.com/mx/ServiceNow | up | https://www.speakrj.com/audit/report/servicenow/instagram | up | 12,305 | https://www.youtube.com/user/servicenowinc | - | 27,100 | https://www.speakrj.com/audit/report/servicenow/twitter | - | 38,500 | https://www.trustpilot.com/review/www.servicenow.com | 2.9 | 2 | https://www.sitejabber.com/reviews/service-now.com | 4 | 2 | - | - | - | - | - | - | |||||||||
30 | Creator workflows | 17% | App Engine | https://www.g2.com/products/servicenow-app-engine/reviews | 4.6 | 274 | 9 | 9 | 9 | https://www.g2.com/categories/low-code-development-platforms | 2nd | UIPath | Outsystems | Spring Boot | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | https://www.pcmag.com/reviews/servicenow | 3.5 | - | - | https://trends.google.com/trends/explore?date=all&q=servicenow | up | https://trends.google.com/trends/explore?date=all&q=servicenow%20it%20service%20management | side | https://www.semrush.com/analytics/overview/?q=servicenow.com&searchType=domain | up | 1,481,333 | https://enlyft.com/tech/products/servicenow | 7% | https://trends.builtwith.com/mx/ServiceNow | up | https://www.speakrj.com/audit/report/servicenow/instagram | up | 12,305 | https://www.youtube.com/user/servicenowinc | - | 27,100 | https://www.speakrj.com/audit/report/servicenow/twitter | - | 38,500 | https://www.trustpilot.com/review/www.servicenow.com | 2.9 | 2 | https://www.sitejabber.com/reviews/service-now.com | 4 | 2 | - | - | - | - | - | - | |||||||
31 | Automation Engine | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | https://www.pcmag.com/reviews/servicenow | 3.5 | - | - | https://trends.google.com/trends/explore?date=all&q=servicenow | up | https://trends.google.com/trends/explore?date=all&q=servicenow%20it%20service%20management | side | https://www.semrush.com/analytics/overview/?q=servicenow.com&searchType=domain | up | 1,481,333 | https://enlyft.com/tech/products/servicenow | 7% | https://trends.builtwith.com/mx/ServiceNow | up | https://www.speakrj.com/audit/report/servicenow/instagram | up | 12,305 | https://www.youtube.com/user/servicenowinc | - | 27,100 | https://www.speakrj.com/audit/report/servicenow/twitter | - | 38,500 | https://www.trustpilot.com/review/www.servicenow.com | 2.9 | 2 | https://www.sitejabber.com/reviews/service-now.com | 4 | 2 | - | - | - | - | - | - | |||||||||
32 | IntegrationHub | https://www.g2.com/products/servicenow-integration-hub/reviews | 4.9 | 9 | 10 | 10 | - | https://www.g2.com/categories/low-code-development-platforms | not listed | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | https://www.pcmag.com/reviews/servicenow | 3.5 | - | - | https://trends.google.com/trends/explore?date=all&q=servicenow | up | https://trends.google.com/trends/explore?date=all&q=servicenow%20it%20service%20management | side | https://www.semrush.com/analytics/overview/?q=servicenow.com&searchType=domain | up | 1,481,333 | https://enlyft.com/tech/products/servicenow | 7% | https://trends.builtwith.com/mx/ServiceNow | up | https://www.speakrj.com/audit/report/servicenow/instagram | up | 12,305 | https://www.youtube.com/user/servicenowinc | - | 27,100 | https://www.speakrj.com/audit/report/servicenow/twitter | - | 38,500 | https://www.trustpilot.com/review/www.servicenow.com | 2.9 | 2 | https://www.sitejabber.com/reviews/service-now.com | 4 | 2 | - | - | - | - | - | - | |||||||||
33 | Manufacturing connected workforce | https://www.g2.com/products/servicenow-manufacturing-connected-workforce/reviews | 4.7 | 5 | - | - | - | https://www.g2.com/categories/task-management | mid | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | https://www.pcmag.com/reviews/servicenow | 3.5 | - | - | https://trends.google.com/trends/explore?date=all&q=servicenow | up | https://trends.google.com/trends/explore?date=all&q=servicenow%20it%20service%20management | side | https://www.semrush.com/analytics/overview/?q=servicenow.com&searchType=domain | up | 1,481,333 | https://enlyft.com/tech/products/servicenow | 7% | https://trends.builtwith.com/mx/ServiceNow | up | https://www.speakrj.com/audit/report/servicenow/instagram | up | 12,305 | https://www.youtube.com/user/servicenowinc | - | 27,100 | https://www.speakrj.com/audit/report/servicenow/twitter | - | 38,500 | https://www.trustpilot.com/review/www.servicenow.com | 2.9 | 2 | https://www.sitejabber.com/reviews/service-now.com | 4 | 2 | - | - | - | - | - | - | ||||||||||||
34 | Procurement service management | https://www.g2.com/products/servicenow-procurement-service-delivery/reviews | n/a | n/a | n/a | n/a | n/a | https://www.g2.com/categories/purchasing | not listed | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | https://www.pcmag.com/reviews/servicenow | 3.5 | - | - | https://trends.google.com/trends/explore?date=all&q=servicenow | up | https://trends.google.com/trends/explore?date=all&q=servicenow%20it%20service%20management | side | https://www.semrush.com/analytics/overview/?q=servicenow.com&searchType=domain | up | 1,481,333 | https://enlyft.com/tech/products/servicenow | 7% | https://trends.builtwith.com/mx/ServiceNow | up | https://www.speakrj.com/audit/report/servicenow/instagram | up | 12,305 | https://www.youtube.com/user/servicenowinc | - | 27,100 | https://www.speakrj.com/audit/report/servicenow/twitter | - | 38,500 | https://www.trustpilot.com/review/www.servicenow.com | 2.9 | 2 | https://www.sitejabber.com/reviews/service-now.com | 4 | 2 | - | - | - | - | - | - | ||||||||||||
35 | Platform Foundations | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | https://www.pcmag.com/reviews/servicenow | 3.5 | - | - | https://trends.google.com/trends/explore?date=all&q=servicenow | up | https://trends.google.com/trends/explore?date=all&q=servicenow%20it%20service%20management | side | https://www.semrush.com/analytics/overview/?q=servicenow.com&searchType=domain | up | 1,481,333 | https://enlyft.com/tech/products/servicenow | 7% | https://trends.builtwith.com/mx/ServiceNow | up | https://www.speakrj.com/audit/report/servicenow/instagram | up | 12,305 | https://www.youtube.com/user/servicenowinc | - | 27,100 | https://www.speakrj.com/audit/report/servicenow/twitter | - | 38,500 | https://www.trustpilot.com/review/www.servicenow.com | 2.9 | 2 | https://www.sitejabber.com/reviews/service-now.com | 4 | 2 | - | - | - | - | - | - | |||||||||
36 | App | Servicenow Agent | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | - | https://play.google.com/store/apps/details?id=com.servicenow.fulfiller | 4 | 2,040 | https://apps.apple.com/us/app/servicenow-agent/id1446951408 | 4.4 | 609 | https://www.pcmag.com/reviews/servicenow | 3.5 | - | - | https://trends.google.com/trends/explore?date=all&q=servicenow | up | https://trends.google.com/trends/explore?date=all&q=servicenow%20it%20service%20management | side | https://www.semrush.com/analytics/overview/?q=servicenow.com&searchType=domain | up | 1,481,333 | https://enlyft.com/tech/products/servicenow | 7% | https://trends.builtwith.com/mx/ServiceNow | up | https://www.speakrj.com/audit/report/servicenow/instagram | up | 12,305 | https://www.youtube.com/user/servicenowinc | - | 27,100 | https://www.speakrj.com/audit/report/servicenow/twitter | - | 38,500 | https://www.trustpilot.com/review/www.servicenow.com | 2.9 | 2 | https://www.sitejabber.com/reviews/service-now.com | 4 | 2 | - | - | - | - | - | - | ||||||||