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MetricFocus PopulationGoalExamples of Key strategies and initatives to advance goals to be implementedResponsible Stakeholders and Collaborators
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Successful EnrollmentOverall population (no gap for this metric)

Maintain equitable access to enrollment of all our students.SEEDS (new)

The creation of or publicization of a public-facing outreach event calendar to bring attention to the amazing work done by outreach and other college programs. ConexEd Technology: ConexEd will provide Student Affairs with digital queueing, case management, counselor appointment scheduling, and program check-ins starting in fall 2025. Connected to Banner, it can provide a unified platform for services, including proactive outreach to minoritized student populations. Efforts towards a coordinated approach across services in Student Affairs and Academic Affairs will be needed.

Equity in Action Team(s):

-Access - improve online tools to increase awareness of and access to student services

-Accessibility Disability Services and Programs- proactively foster connections to support programs or cohorts of students and employees

-Protections and Services for Undocumented Students - strengthen existing programs through additional resources, shared information, and collaboration

Connect to Student Affairs Action Plan & SEP Completion Metric Strategies 		Chancellor, Vice Chancellors, Deans, Department Chairs, Student Affairs, Academic Affairs, Director of FYE, Academic Senate, STAR Center, DSPS, City Dream, Dean of Outreach and Community Partnerships, Admissions and Records/Enrollment
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ROOTS (needs nurturing)

Additional work is needed to ensure that all students, especially those who most need them, are able to find and utilize the support services that support them in their enrollment process. This includes publicizing resources and ensuring availability.

Connect to SEP Completion Metric Strategies

Collaborate with the Transitional Studies (TRST) and ESL Departments to increase student access and awareness of Languageline interpretation services.

Collaborate with Adult Education Program (AEP) and Bridge to Credit Program to support the noncredit to credit transition.

New student Orientation with multiple modalities
Vice Chancellors, Deans, Department Chairs, Student Affairs, Academic Affairs, Director of FYE, City Dream, Dean of Outreach and Community Partnerships, Admissions and Records/Enrollment, TRST, ESL, AEP
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FLOWERS (successes)

Bridge to Success, which is a data-informed partnership between SFUSD, CCSF and SFSU, created with the aim to increase college access and completion, with a specific focus on Black or African American and Latino/a/x students.

Frisco Day, which takes place in May, offers SFUSD students the opportunity to visit CCSF and prepare for starting at CCSF in the following Fall term by walking through the application and enrollment process, in addition to forming connections with CCSF Student Services and Retention programs and resources.

Dual Enrollment at CCSF is the partnership between CCSF and SFUSD which allows SFUSD students to enroll in CCSF classes for free. Dual Enrollment courses allow SFUSD students to prepare for a career and potentially graduate from college early.

Concurrent Enrollment allows high school or homeschooled students to enroll in CCSF classes for free (except for international students, including F1, B1/B2, J1 VISA holders). 		Chancellor, Vice Chancellors, Deans, Department Chairs, Student Affairs, Academic Affairs, Director of FYE, Dean of Outreach and Community Partnerships, Admissions and Records/Enrollment - Dual Enrollment Team Members, SFUSD and SFSU Partners
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Transfer-level English & MathBlack or African American (Math), Latino/a/x (English)



Eliminate disproportionate impact and eventually close equity gaps in the completion of transfer-level Math and English within the first year of enrollment for Black or African American and Latino/a/x students.SEEDS (new)

Professional development for instructors in Math and English departments to engage in pedagogical experimentation (i.e. attend conferences, invite trainers, form cohorts) and assess goals/objectives, measure progress, evaluate outcomes and identify share back plan across the college.

New strategies to re-enroll non-completers in the subsequent semester (and messaging to early alert students that if they stay in the class and continue working, a spot will be saved for them in the subsequent semester). [Currently, Math reduces caps that can then be raised when grades come out to accommodate non-completers. English will be trying out a system of no-print sections set aside for non-completers.]

Peer reciprocal observation cohorts (already being tried in Math).

“Mini” first-year experience designed with Math and English completion at the core but with room for at least one elective each semester.

Equity in Action Team:

Scheduling and Student Outcomes - English re-enrollment processes		Vice Chancellors, Deans, Department Chairs, Academic Affairs, Student Affairs, Director of FYE, Academic Senate/Committees (SES and SAMAC), STAR Center, Curriculm Committee
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ROOTS (needs nurturing):

Communities of practice in Math and English – cross disciplinary collaboration with colleagues within and outside the department to discover what innovations we are already trying, how we are teaching with equity in mind, and discuss meaningful modes of providing effective feedback and directed support to students. Curriculum development that is culturally relevant, addressing digital literacy such as AI issues, linguistic justice, cultural humility, and student-centered.

Faculty tutoring in various student support locations. 		Vice Chancellors, Deans, Department Chairs, Academic Affairs, Student Affairs, Academic Senate/Committees (SES and SAMAC), STAR Center, Curriculm Committee
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FLOWERS (successes):

Embedded Tutoring Program: Both Math and English want to ensure that all supported sections have an embedded tutor. Ideally, special programs, such as UMOJA, Puente, Metro, and Athletes, would also have this support. 		Vice Chancellors, Deans, Department Chairs, Academic Affairs, Student Affairs, Academic Senate/Committees (SES and SAMAC), STAR Center, Curriculm Committee, UMOJA, Puente, Metro, and Athletes Program leads
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PersistenceBlack or African American students

Eliminate disproportionate impact and eventually close equity gaps in the persistence for Black or African American students. SEEDS (new):

Engage students where they are and support them: Student-centered flex day. Start re-registration campaigns to incentivize students to re-enroll. Offer evening/weekend courses and student services to accommodate diverse student needs. Use ConexED to monitor student progress and provide targeted interventions that keep students engaged and on track.

Promote anti-racist teaching and learning professional development for instructional, counseling, and librarian faculty. Create a clearinghouse of promising curricular practices, ranging from sample course content to methodologies that explicitly center Black student success. Reboot the Teaching Men of Color Community of Practice, and scale and promote the Anti-Racist and Review Audit. Create methods for circulating and sharing best practices.

Promote and institutionalize equitable teaching and learning. Design and implement Faculty Evaluation equity frameworks.
Chancellor, Vice Chancellors, Deans, Department Chairs, Academic Senate, AFT, Umoja/AASP Program, AFAM Studies, HR, EEO, Outreach, Counseling, Library, Office of Research and Planning, OLET
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ROOTS (needs nurturing):

Engage students where they are and support them: Advance cohort models; train and support leaders of key retention programs and support resource centers (Umoja/AASP, QRC, and Rising Scholars).

Update and implement Faculty Evaluation processes and forms and create a toolkit to support faculty and evaluators in their assessment of cultural humility in the classroom.

Partner with CBOs that focus on education/employment services for the African American community.

Promote and offer equity population specific Equity Roadshows.

Equity in Action Team:

-Equity Literacy - create professional development that equips all employees with the knowledge, language, and practices to understand and address student opportunity gaps. 		Chancellor, Vice Chancellors, Deans, Department Chairs, Academic Senate, AFT, Umoja/AASP Program, AFAM Studies, HR, EEO, Outreach, Counseling, Library, Office of Research and Planning, OLET
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FLOWERS (successes):

Continue working on hiring practices to diversify faculty and make our hiring procedures more efficient to allow more proactive outreach and advertising.

Equity in Action Team:

-Diverse Workforce – create a consistently inviting application process and welcoming hiring environment 		Chancellor, Vice Chancellors, Deans, Department Chairs, Academic Affairs, Student Affairs, Academic Senate, AFT, HR, EEO, Office of Research and Planning, OLET
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CompletionBlack or African American and Latino/a/x students

Eliminate disproportionate impact and eventually close equity gaps in the completion rate of degree and certificate programs at CCSF for Black or African American and Latino/a/x students.SEEDS (new):

New software platform (ConexED) for student services to better connect students with services, retention and completion. Effective implementation will require a coordinated approach across services in Student Affairs and Academic Affairs, ongoing training and collaboration.

Student education plan collaborations between Counseling the Completion Center and retention programs including LSN, UMOJA/AASP, APASS, Tulay, and VASA, using Degree Works to identify and focus in-reach to currently enrolled students lacking comprehensive education plans

Strengthen support for education planning for noncredit students that focuses on transition into credit programs

Explore how to create a more student - centered schedule, in which classes are scheduled at times and in modalities that are accessible to all students, and striving to ensure the classes students need in order to complete their certificate or degree are available to them.

City Dream Fellowship Program

Equity in Action Team(s):

-Diverse Workforce - create a consistently inviting application process and welcoming hiring environment

-Scheduling and Student Outcomes - English re-enrollment processes

Vice Chancellors, ITS Department, Deans, Department Chairs, Student Affairs, Academic Affairs, Counseling & Retention Programs: LSN, UMOJA/AASP, APASS, Tulay and VASA, Admissions and Records, Office of Instruction, STAR Center, Completion Center, OSE, CPL leads
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ROOTS (needs nurturing):

Improve access to support services, including more effectively publicizing resources and ensuring both credit and noncredit students have access to core services at all CCSF locations.

Continue to build out the Credit for Prior Learning (CPL) initiative to reach more students with relevant prior on-the-job training that could be used to fulfill CCSF certificate/degree requirements.

Expand close-to-completion collaborations between the Completion Center and instructional departments using Degree Works reports that identify students close to completing certificates include the Office of Research & Planning, retention centers, and Counseling to focus outreach on students we need to better serve.

Develop process for Auto-award of degrees –building on successful collaborations between the Completion Center and instructional departments addressing auto-petition for certificate awards and connected to intentional focus on making sure students have an up-to-date comprehensive education plan.
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FLOWERS (successes):

Expand auto-award of certificates, a Completion Center initiative to notify students who have already completed a certificate and need only petition to receive the certificate, to cover a greater proportion of CCSF certificates.
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Transfer to a 4-yearBlack or African American & Latino/a/x students

Eliminate disproportionate impact and eventually close equity gaps in the transfer rate to four-year institutions for Black or African American and Latino/a/x students. SEEDS (new)

Delineate specific outreach campaigns
o Academic Notice Campaigns
o Close to Completion Campaigns
o DSPS Student Population (AATP)
CCC to HBCU Transfer Pathway/Partnership
o CCC to HBCU Caravan
o CCC to HBCU Summit
o acceptance of ADTs
o CalGETC
Professional teaching and learning opportunities
o Puente Conference
o Colegas
o Umoja Conference
o Umoja Summer Learning Institute and Sympoisum
o A2MEND
o Nandi

Leveraging implementation of Common Course Numbering (AB 1111) and Cal-GETC singular GE pathway (AB 928)

-Aligned course numbers and names will prevent repetition of coursework and reduce time and number of units to transfer

-Cal-GETC pathway reduces number of general education units required for transfer

-Guiding students with auto AD-T placement can help equity population students focus and clarify major and transfer goals.

-Equity in Action Team:

--Scheduling and Student Outcomes - English re-enrollment processes

Professional Panel of former Black/African American and Latinx CCSF students who transferred to universities.

-Share their transfer journey with current CCSF students.

-Powerful identification for our students to see someone like them (race/ethnicity and CCSF) who successfully transferred to a university.		Vice Chancellors, Deans, Department Chairs, Student Affairs, Academic Affairs, Counseling & Retention Programs: LSN, UMOJA/AASP, APASS, Tulay and VASA, OLET, OSE, Completion Center, Student Life & Leadership (Resource Centers such as QRC, City Dream, Student Supporting Students, etc.), Partners: Pipeline to Possibilities - HBCU, Umoja, Puente, Colegas, and SFUSD, Dean of Outreach and Community Partnerships, Director of FYE
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ROOTS (needs nurturing)

Inreach (reframed from outreach)

-Support student journey from enrollment to transfer

--Guidance and support for Bridge to Success participants

-[structured] counseling approaches

-improve faculty knowledge, understanding and empathy of Latinx and Black or African American student experiences and community needs

--Professional development focused on intentionally dismantling exclusionary practices that do not engage culturally responsive, anti-racist practices that directly impact the experiences of Black and African American and Latinx students

Provide students with online resources (websites and Canvas) that highlight supports for transfer journey and key dates

-coordinate across instructional services and student services areas (i.e. counseling faculty, and classroom instructors) to highlight key dates, transfer requirements, and set up mentor support for transfer applications

--Develop the Transfer Center tile in the Student Support Services hub in Canvas

--Hybrid/ Low cost programs like Coursera, Udemy

Develop communication strategies for Black and African American and Latinx students that highlight online resources noted above

Create special events for Black and African American and Latinx students

CSU application fee waivers/codes

HBCU and common application fee waivers/codes

HBCU College Tours
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FLOWERS (successes):

Languageline interpreter services

Accent on Languages translation services

Puente and Umoja (expand to the extent possible)

Frisco Day transfer workshops

Transfer Fairs and University Visits
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