CSG - January 2017 (Tempe Mission Palms)
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Brief TitleProposer(s)VolunteersExplanation/RationaleSession Type (D=Discussion, W=Workshop, E=Either)Workshop Votes
(3/mbr, single-word ID sep by space or comma)
Discuss Votes
(3/mbr, single-word ID sep by space or comma)
Wshop Vote CountDiscuss Vote CountHighest vote countTotal countfinal decision
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Reference Architecture Standards & The Cloud (from the OLD list)Larry ConradHow do we evolve our reference standards to include the technical considerations needed when evaluating cloud-based technology standards?WGeorgetown, UNL, Stanford, Berkeley0444
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Cloud ERPJim BehmSharif, Asbed, Stanford, UWash, UMNDiscuss the state of ERP in the cloud, vendor maturity, cloud readiness by institutions, success stories, struggles, and sharing the lessons learned from our institutions. Two options directions institutions are taking - hosting their on-prem in the cloud and fully cloud solutions (e.g., Workday). It will provide guidance and insights to the institutions that have yet to take that step.WUMich, USC, Georgetown, Colorado, UCSD, Columbia, EDUCAUSE, Chicago, Cornell, Internet2, Duke, Stanford, UNL, Harvard, ND, CMU, Berkeley, UMN, Virginia, UW2002020
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APIs experienceAlan CrosswellChris KeithWe've talked about this before so perhaps not a great proposal, but perpaps its time to get updates from people with the experience deploying RESTful APIs, OAuth2/OIDC, etc.WColumbia, Brown, PSU, Chicago, Princeton, Duke, NYU, Internet2, Harvard, Stanford, Virginia, MIT, UMN, Yale, Rice, ND1601616
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AffordabilityDavid AckermanAll Universities are under pressure to minimize increases in tuition and other costs. IT can find ways to control costs both internally and more importantly by providing assistance to various efforts.Georgetown, EDUCAUSE, NYU, VT, CMU,Berkeley, Virginia, Iowa0888
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New models for supporting the academic enterprise
Tom Lewis, John BoardJenn Stringer (Berkeley), Ben Maddox (NYU), Pike VT,Oren, Paul UNL,UColo Jon, PSUCan IT move beyond its traditional role to expand its presence in and support for the academic enterprise? What are the the merits and challenges of integrated models, where IT partners with units that support instructional spaces, pedagogy, and assessment, to provide unified instructional support to campus. How can IT directly contribute to the educational mission, for example helping transform student programmers and sysadmins into professionals, contributing to data management and analytics education, or having IT staff teach all or part of for-credit classes? How can we help make IT infrastructure a teaching (and research) tool?WDuke, Internet2, NYU, Chicago. UMich, EDUCAUSE,VT, Brown, Berkeley, Virginia, cornell, UW, USC, Rice, UNL, Iowa, PSU1701717
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CRM impact across the enterpriseVernonIf you are not worried about this you should be ;). The nature of Salesforce and the rapid adoption of “orgs” across the enterprise can accelerate the creation of many, many new “Systems of Record” and/or “Systems of Engagement.” While there may be value in select unique org creation, maximizing the value of “customer” metadata affinities within org database structures should be carefully pondered. EGeorgetown, Wisconsin, IowaColumbia, UMich, cornell, Chicago, Colorado, ND, Brown, UMN, UW39912
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IT Data Gathering, Management, and Analytics in a Cloud WorldDeigaardDeBonisIt strikes some of us that we rely heavily on tremendous amounts of business, log, and trend data from systems we own as well as systems we "rent." How do we properly architect systems, software, and processes to capture and store the data? How do we manage access to, analyze, and report on the accumulated data? These will become a common challenge for all of us.EVTNYU, Rice. Duke1334
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Growing/Nurturing a Diverse IT Workforce
** Thursday session **
SparrowCunningham(Columbia),Cunningham(Columbia),UMN,Nebraska, VT,BA/Georgetown, Florence Hudson (Internet2), Mairéad, SparrowWhat does it mean to have a diverse IT workforce? What practices are being implemented to address diversity in our workforce (and here at CSG)? Are there opportunities to collaborate across our institutions to grow and nurture a diverse IT workforce? Coud be a subset of the changing needs of the IT workforce.DPrinceton, Brown, Columbia, EDUCAUSE, Internet2, UMich, Chicago, PSU, USC, UCSD, Duke, Harvard, Stanford, VT, ND, Iowa0161616
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How does the commoditization of IT Change the central IT Org?
** Friday session **
Dave V.Joffrey,Steve F.,Lec,Sarah,as we see more and more highly accessible applications being delivered via SaaS, how does the central IT Org react to changing needs from our campus? We see this in our larger ERPs as our campus partners select applications like Workday but we also see it in smaller scale solutions resulting in replicated services and systems all over campusEPrinceton, Colorado, EDUCAUSE, Internet2, UMich, Chicago, PSU, USC, UCSD, Yale, UW, UIowa, ND, Virginia, UMN, cornell, UNL, Iowa0181818
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Transparent rubric for determining "common good" service funding?Paul EricksonAs we start to do a better job of modernizing our funding structure, it would help to have a very transparent and approachable rubric for determining whether a service should be funded as a "common good" or not. There might be easy factors, like we already have enough spend to justify buying an enterprise license—and it's a service that already benefits everyone… but there are more factors. What will contribute to a more "digitally fluent" userbase, what services shape user behavior in ways that benefit the institution? Without a clear matrix/process, we can't really avoid turf wars and crusades. I've seen the UC System develop some work along these lines, but I'd like to see a focused effort to create a common solution.ERice, cornell, UNL, VT, CMU0555
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What have we learned from ITIL?Oren SreebnyWe've been implementing ITIL-guided processes for over five years now. What have we learned? What works, what doesn't? Is ITIL an enabler for better service provision or a bloated bureaucratic mess or somewhere in between? How does ITIL play in a Cloud/DevOps developer-centric world?DInternet2, EDUCAUSE, Chicago, Princeton, PSU, Wisconsin, UCSD, USC, Harvard, Columbia0101010
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Recommendations/guides for updating IT skill portfolio
** Thursday session **
Paul EricksonCunningham(Columbia),UMN,Nebraska, VT,BA/GeorgetownThere is a common need for updating the organization, processes, and skills in IT to reflect a "not hosted here" environment... contracts, cloud cost engineers, product managers, etc. Can we identify natural evolution paths and overlaps to retrain/retain existing employees? Can we collectively identify common needs/gaps that need to be addressed (we've done some work to try to define these, but I'm sure it's not comprehensive & many of you have also) and then start to identify steps that make sense?EColumbia, UNL, NYU, Princeton, PSU, EDUCAUSE, Umich, USC,Stanford, Harvard, ND, VT, Brown, CMU, UMN, UW, cornell, Berkeley, Yale, Rice, Iowa2102121
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IT for University Safety and SecurityScot Ransbottom(propose September 2017) Technologies supporting campus Safety and Security Operations. Joint discussion with campus police, and emergency services organizations to team and share approaches, best practices, and challenges in providing safety and security across campus. Systems include monitoring, analytics, notification, information sharing with community and regional services. WPrinceton1011
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Accessibility "Creep"
** Friday session **
StringerChris Keith,Lisa (Yale?),Oren (UChicago)Given that the DOJ continues to push on accessibility issues in MOOC and other publiclly available "course or learning" content, what is the higher educationan communties response? How do we become proactive in defining what is a "reasonable" accomodation for the public good. While captioning and applciation accessibility may be more easily solved at a price point that many institutions can meet, what about audio decription for the visually impaired and ither issues being brought by the DOJ?E (not enough for full workshop... maybe an hour? unless we make it an interactive working session where people are devloping ideas and possible solutions)Georgetown, NYU, Colorado, Brown, Umich, Duke, PSU, UW, Harvard, Stanford, Berkeley, UMN, Virgina, UW, Berkeley, Yale, Rice0171717
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IVY Drupal 8Lec MajIVY Drupal 8 - Drupal out of the box, contains no features, the idea it to utilize common codebase (Yale paid Acquia to build for D8) to contribute by developers from various universities. Sites can be deployed on Acquia, Pantheon, or Docker Container in AWS, Google Cloud, etcD0000
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Reusable Application Web ComponentsLec MajReusable Web Components for websites and web applications (accessible, mobile, modern, styled, reusable) Yale FY18-20 Project Proposal to move / rebuild legacy applications in SaaS / PaaSEWisconsin, Yale2022
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OLD PROPOSED TOPICS (BELOW) To re-propose, copy the desired cells to the rows above.
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IT for University Safety and SecurityScot Ransbottom(propose September 2017) Technologies supporting campus Safety and Security Operations. Joint discussion with campus police, and emeregency services organizations to team and share approaches, best practices, and challenges in providing safety and security across campus. Systems include monitoring, analytics, notification, information sharing with community and regional services. D0000
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CRM and the Student experiencecornellThis is a space with lots of activity. This session would include solution descriptions and success stroriesECornell1011
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Cornell Cloud Forum update, what did we learnCornell is holding a 2 day cloud forum in November. This session would be a summary of the sessions presented and what we learned during the two day eventD0000
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Reference Architecture Standards & The CloudHow do we evolve our reference standards to include the technical considerations needed when evaluating cloud-based technology standards?W0000
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ERP in the era of AgileERPs are long term investments and large resource sinks. At least our ERPs don't have great interfaces and agile isn't in their genes. How do we balance the need for agility with ERP world?E0000
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What have we learned from ITIL?Oren SreebnyWe've been implementing ITIL-guided processes for over five years now. What have we learned? What works, what doesn't? Is ITIL an enabler for better service provision or a bloated bureaucratic mess or somewhere in between? How does ITIL play in a Cloud/DevOps developer-centric world?D0000
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Leveraging Open StackLeveraging open stack: Who is already using it and how, vendor uptake, what will it mean for our private clouds, for public clouds? Business case, implementation experiences, future for HPC?E0000
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How are we supporting the trends to IT Consumerization and BYODWhat are we doing to support the trends toward IT Consumerization and BYOD? How have policies changed in response to these trends- acquisition of devices, data security, record storage? Has anyone implemented a Stipend model for employees acquisition of devices/services? Is there an opportunity for net positive financial gain for an institution by implementing BYOD? What can and should an institution do to track and secure personally owned devices? Are we changing the way we acquire, develop or deliver services based on these trends?E0000
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Reporting Strategies Revisited in a Workday WorldWorkday advertises that many simple (or slightly complex) reporting functions can and should be performed against the live OLTP data using their reporting framework. While it is unlikely that this functionality will address all institutional needs, it requires us to reconsider the depth and breadth of anciallary warehouse reporting approaches. What strategy makes sense to accomodate the "Workday" world from a reporting perspective?E0000
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Governance in the age of 9 (or 136K) deploys a dayScotty LoganMany of our organizations are applying, or trying to apply, ITSM practices to IT environments. However, the use of Continous Integration
and Continous Deployment proceses and tools is increasing, as are the expectations that changes should be "faster" and "cheaper".

Can our existing governance and change management policies, practices, and systems adapt from the old world of 1 large update per month,
quarter or year, to the new world of 9 (or 25, or 136,000) small deploys per day?

How do we balance "faster", "cheaper" development and deployment practices with existing ITSM practices?
E0000
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"Secure" Network Access ControlHow do laptops, desktops, tablets, phones and other devices authenticate to your network? Is network access linked to compliance with device management policies? How are you dealing with legacy devices? What tools do you use to onboard new devices? How are you combining device authentication and management with VPN and NAC (network access control)?E0000
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Software Engineering PracticeNot every application works right out of the box and not every need can be meet with an off-the-shelf product. How are institutions approaching the practice of engineering software, both customizations to existing products and completely new builds. What tools and techniques are being used to manage the workflow, requests for change, builds, testing, deployments etc.E0000
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Disaster RecoveryIs it possible to form some sort of private cloud amongst schools who have similar DR/BCP needs? (What about adding how does public cloud change the way you think about DR/BCP? What might this new kind of DR/BCP look like? - BobW)W0000
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IPV6 strategy: when and howIPV6 strategy: when and how? - what is the path to deploying IPV6 on campus? - IPV6 and international/global initiatives - pitfalls and positives - DNS/DNSsec in IPv6W0000
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E-CommerceHow are we managing e-commerce and addressing PCI 3.0 across our institutions? Who is implementing or prepping for P2PE? What parternerships exist between finance, central IT, and departments to be successful and compliant?0000
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3D Printer Support Models (friendly amendment: Maker Spaces more generally)Is there a sensible way to support and manage access to 3D printers centrally? Could central IT provide some value add and/or economy of scale here?D0000
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UnworkshopLike Timely Topics, but bigger! Or, think of it as a set of extended coffee breaks. Take a short workshop session, and use open space technologies (http://en.wikipedia.org/wiki/Open_Space_Technology) to cover more topics in more depth: the agenda is created at the start of the session (https://itunconference.stanford.edu/process), people attend sessions, notes are taken and made available online, then the workshop ends with everyone getting back together for quick summaries of all the sessions.W0000
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Web Content ManagementWhat successes and challenges are institutions experiencing in their web content mgmt space? Have centralized CM solutions seen adoption and had success? Has anyone had success outsourcing CM for all or portions of campus customers? What are the varying experiences with the different VM platforms?W0000
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Platform as a service - raising the level of application development (e.g., Force.com)Jim BehmDiscussion on what is being used if any. Are there conversations in your organizations on the topic?D0000
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