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Welcome to CompCat!
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What is this?
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For years, community repair groups around the world have been helping people fix their broken or slow computers. Many of these groups have taken notes about the devices they've seen and uploaded them to one of the tools offered by members of the Open Repair Alliance, such as Repair Café's Repair Monitor or Restart's Fixometer.
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Now, we need your help to identify the most common faults seen across all these laptops and desktop computers. Learning why these machines go wrong will help us push for future models that are easier to repair and upgrade - devices that ultimately last longer.
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Instructions
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We have collected all the information we have about the broken/slow laptops and desktop computers in our database and split them up by type of device. For each computer, we need two or three people to classify the type of fault described. Having multiple opinions helps us categorise the fault more accurately. Here's how it works:
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1.Choose between desktops and laptops (you don't need technical expertise for either, but choose the one you are most familiar with). Then go to the tab at the bottom of this window that corresponds to your choice (e.g. laptop or desktop).
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2.Each row is an individual computer that was brought to a community repair event. Check columns E and F (Reviewer A and Reviewer B) to see whether anyone is already working on the sheet: if a column is empty (and all yellow), no one is working on it yet; if it contains values, someone is already working on it. Choose a Reviewer A or B column that is empty.
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Note: If both columns contain values already, you could choose one and work up from the bottom.
Or if both coulmns are already complete, you can choose column G (Reviewer C).
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3.Read the problem text for each computer. Then in your column (Reviewer A or B), choose the type of fault from the drop-down menu. Be sure only to complete cells highlighted in yellow. And do not overwrite any existing values.
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Note: The problem text was all written by volunteers at community events, so the level of detail varies considerably between devices. This can mean there isn't enough information to make a judgement. In these cases, just choose 'unknown' from the drop-down menu."

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4.Work through the list of computers until your column is complete.
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