A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | AA | |
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1 | The SaaS Due Diligence Checklist to Close a Successful Deal | ||||||||||||||||||||||||||
2 | |||||||||||||||||||||||||||
3 | Corporate Documents | ||||||||||||||||||||||||||
4 | Articles of Incorporation | ||||||||||||||||||||||||||
5 | Bylaws and Operating Agreement | ||||||||||||||||||||||||||
6 | Shareholder Agreements (if applicable) | ||||||||||||||||||||||||||
7 | List of all equity owners | ||||||||||||||||||||||||||
8 | Cap Table | ||||||||||||||||||||||||||
9 | Minutes of Board Meetings, Review of key decisions, strategic directions, and discussions from board meetings over the last few years. | ||||||||||||||||||||||||||
10 | Operational Documents | ||||||||||||||||||||||||||
11 | List of all employees, including roles, salaries, and contracts (if applicable) | ||||||||||||||||||||||||||
12 | Employee Turnover Rates, Insights into the company's culture and stability. | ||||||||||||||||||||||||||
13 | Details of Outsourced Functions, Information on what functions are outsourced, to whom, and under what terms. | ||||||||||||||||||||||||||
14 | Company Organizational Chart | ||||||||||||||||||||||||||
15 | Details of any employee benefits or incentive programs | ||||||||||||||||||||||||||
16 | Compliance with Employment Laws, Verification that the company is in compliance with labor laws, including worker classification, wages, and benefits. | ||||||||||||||||||||||||||
17 | Product development roadmap | ||||||||||||||||||||||||||
18 | Customer and Revenue Data | ||||||||||||||||||||||||||
19 | Customer Satisfaction Scores, Surveys, Net Promoter Scores (NPS), or other customer feedback metrics. | ||||||||||||||||||||||||||
20 | List of Customers and Contracts | ||||||||||||||||||||||||||
21 | Customer Acquisition Strategies, Deep dive into customer acquisition strategies and their effectiveness, including channel analysis and ROI. | ||||||||||||||||||||||||||
22 | Retention Costs, The cost associated with keeping customers, including service and support. | ||||||||||||||||||||||||||
23 | Customer acquision cost and lifeime value | ||||||||||||||||||||||||||
24 | Revenue breakdown by customer and product/service | ||||||||||||||||||||||||||
25 | Churn rate and other key performance indicators (KPIs) | ||||||||||||||||||||||||||
26 | Segmentation of Revenue, Breakdown of revenue by market segment, geography, or product line to understand diversification and market risk. | ||||||||||||||||||||||||||
27 | Risk Management | ||||||||||||||||||||||||||
28 | Risk Management Policies, Review of the company's risk management policies and procedures, including insurance coverage and crisis management plans. | ||||||||||||||||||||||||||
29 | Cybersecurity Risk Assessment, Comprehensive assessment of cybersecurity risks, including penetration testing results and incident response plans. | ||||||||||||||||||||||||||
30 | Technology and Infrastructure | ||||||||||||||||||||||||||
31 | Details of hosting and infrastructure providers | ||||||||||||||||||||||||||
32 | Technology stack details and any associated licenses | ||||||||||||||||||||||||||
33 | Backup Disaster recovery plans | ||||||||||||||||||||||||||
34 | Third-party Dependencies, Details on third-party services or libraries the product depends on, including risks associated with these dependencies. | ||||||||||||||||||||||||||
35 | Technology Scalability Assessment, Evaluation of the technology's ability to scale with growth projections. | ||||||||||||||||||||||||||
36 | Compliance Certifications, Information on industry-specific compliance certifications (e.g., ISO, SOC 2). | ||||||||||||||||||||||||||
37 | Security protocols and any past security breaches | ||||||||||||||||||||||||||
38 | Financial Documents | ||||||||||||||||||||||||||
39 | EBITDA Adjustments, Detailed analysis of EBITDA adjustments to understand the underlying profitability and cash flow. | ||||||||||||||||||||||||||
40 | Revenue Recognition Practices, Examination of revenue recognition practices to ensure they are in line with industry standards and accounting principles. | ||||||||||||||||||||||||||
41 | Contingent Liabilities, Detailed review of any contingent liabilities, such as warranties, guarantees, or litigation reserves. | ||||||||||||||||||||||||||
42 | Audit Reports, Review of any audit reports for financial accuracy and integrity. | ||||||||||||||||||||||||||
43 | Financial Projections, Future financial projections and the assumptions behind them. | ||||||||||||||||||||||||||
44 | Profit and Loss statements (typically for the last 2-3 years) | ||||||||||||||||||||||||||
45 | Balance Sheets | ||||||||||||||||||||||||||
46 | Goodwill and Intangible Assets: Detailed analysis of goodwill and intangible assets on the balance sheet to assess potential impairment risks or overvaluations. | ||||||||||||||||||||||||||
47 | Inventory Valuation: For companies with physical products, an evaluation of inventory valuation methods (e.g., FIFO, LIFO) and potential obsolescence. | ||||||||||||||||||||||||||
48 | Lease Obligations: Examination of lease obligations under ASC 842 or IFRS 16, including the impact on financial ratios and debt covenants | ||||||||||||||||||||||||||
49 | Cash Flow Statements | ||||||||||||||||||||||||||
50 | Operating Cash Flow Analysis, Deep dive into operating cash flows to understand the core business's cash-generating ability. | ||||||||||||||||||||||||||
51 | Free Cash Flow, Calculation of free cash flow (FCF) to assess the company's financial flexibility and ability to fund growth, pay dividends, or reduce debt. | ||||||||||||||||||||||||||
52 | Non-Recurring Items, Identification and analysis of non-recurring items that have impacted cash flows, to normalize for sustainable cash flow generation. | ||||||||||||||||||||||||||
53 | Tax Returns and related documents | ||||||||||||||||||||||||||
54 | List of all assets and liabilities | ||||||||||||||||||||||||||
55 | Capital Expenditure Plans, Details on planned investments in technology, facilities, or equipment. | ||||||||||||||||||||||||||
56 | Details of any outstanding debt | ||||||||||||||||||||||||||
57 | Intellectual Property | ||||||||||||||||||||||||||
58 | List of all patents, trademarks, copyrights, and other intellectual property | ||||||||||||||||||||||||||
59 | Third-party Code Audit, Analysis to ensure that third-party code is properly licensed and doesn't infringe on IP rights. | ||||||||||||||||||||||||||
60 | IP Strategy, Understanding of how intellectual property contributes to the company's competitive advantage. | ||||||||||||||||||||||||||
61 | Licensing agreements | ||||||||||||||||||||||||||
62 | Source code and documentation of software | ||||||||||||||||||||||||||
63 | Details of any open-sourced software used | ||||||||||||||||||||||||||
64 | Legal and Compliance Documents | ||||||||||||||||||||||||||
65 | List of all pending or potential legal claims or litigations | ||||||||||||||||||||||||||
66 | Data Privacy and Security Compliance, Details of GDPR, CCPA compliance, or other relevant data protection regulations | ||||||||||||||||||||||||||
67 | Details of any regulatory or compliance issues | ||||||||||||||||||||||||||
68 | Copies of all contracts, including vendor and partnership agreements | ||||||||||||||||||||||||||
69 | Environmental, Social, and Governance (ESG) Compliance: Information on the company's adherence to ESG standards and practices. | ||||||||||||||||||||||||||
70 | Details of any past legal disputes and their outcomes | ||||||||||||||||||||||||||
71 | Human Resources | ||||||||||||||||||||||||||
72 | Talent Assessment, Evaluation of key talent and management team, including succession planning and key person dependencies. | ||||||||||||||||||||||||||
73 | Cultural Assessment, Deep dive into the company culture, including employee engagement, diversity and inclusion initiatives, and workplace environment. | ||||||||||||||||||||||||||
74 | Marketing and Sales | ||||||||||||||||||||||||||
75 | Marketing strategy and plans | ||||||||||||||||||||||||||
76 | List of all marketing assests including websites, blogs, and social media accounts | ||||||||||||||||||||||||||
77 | Sales pipeline and forecasts | ||||||||||||||||||||||||||
78 | Customer testimonials and case studies | ||||||||||||||||||||||||||
79 | Brand Value Assessment, Evaluation of the brand's strength, reputation, and market position. | ||||||||||||||||||||||||||
80 | Competitive Analysis, Detailed analysis of the competitive landscape, including strengths, weaknesses, opportunities, and threats (SWOT). | ||||||||||||||||||||||||||
81 | Additional Sections to Consider | ||||||||||||||||||||||||||
82 | Cultural Fit, Evaluation of how well the company's culture aligns with your own, crucial for post-acquisition integration | ||||||||||||||||||||||||||
83 | Strategic Fit, Analysis of how the acquisition complements or enhances your current business strategy and offerings. | ||||||||||||||||||||||||||
84 | Post-Acquisition Integration Plan, Outline of the plan for integrating the company, including systems, processes, and culture | ||||||||||||||||||||||||||
85 | Integration Planning | ||||||||||||||||||||||||||
86 | Technology Integration Plan, Detailed plan for integrating technology platforms, systems, and data to ensure seamless operations post-acquisition. | ||||||||||||||||||||||||||
87 | Cultural Integration Strategies, Strategies for integrating cultures to minimize disruption and maximize employee retention and engagement. | ||||||||||||||||||||||||||
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