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User testing protocol
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Objective
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Based on the design sprint week, Greenpeace would like to organize a qualitative user test to confirm the findings of this workshop.
We will test 2 different prototypes based on the concept of personalization for the Greenpeace - Planet 4 product.
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Participants recruitment
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5/6 users per prototype = 10/12 users in total.

User profiles:
- mixed women/men
- mixed Gen Z & Y
- mixed locations => Europe / Americas / Asia
- mixed level of engagement:
not engaged with GP yet but would like to get involved in environmental issues / to already engaged => only know GP by name / or already engaged with other organizations / or Follow GP on social media / or Sign petitions / or participate in actions or events.
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Test protocol
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The user test should last one hour maximum per user.
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The test must be displayed on a mobile device.
The prototypes have been designed to fit an Iphone 6,7 or 8 screen.
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The test should be video recorded = the testing room + the mobile screen used by the user.
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Users must sign a recording consent before starting the test.
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One prototype should be tested by one panel of participants:
If we get 10 or 12 users, 5 or 6 users will test the first prototype, and the 5 or 6 other users will test the second prototype.
Meaning that a user should not see both prototypes at the same time.
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The prototypes should be tested with the Invision app.
Here are the following instructions:
1. Download the Invision app for Iphone.
2. Create an Invision account if you don't have an existing one.
3. Once logged in, you should see the Greenpeance prototypes because you should have been invited to the project by a Greenpeace person.
4. Click on the prototype you want to start the test.
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Make the user the most comfortable as possible
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Help the user if he/she feels stuck in the prototype.
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